Head of customer experience jobs in LoughtonCreate job alerts

Mobile Vehicle Technician - Milton Keynes Location: This position is covering the local and the surrounding area. Salary: £18.58 per hour (£38,652 per year) with an exceptional career progression plan to increase your base salary. Any overtime worked is £27.87 per hour after 40 hours! work 45 hou...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. They are a hugely customer focused business and are introducing cutting edge technology and building a dynam...

As Head of Customer Service you will be responsible at a strategic and operational level for:-. Customer experience is key to their success as an ecommerce and b2b brand so this piece is critical. The role requires an individual that can manage the fast pace of a scaling business, the autonomy to...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. Your oversight of the Care Dorset CRM will give you the data to set clear metrics, track ...

Head of Client Relationships and Partnerships - Independent Valuation Firm - Experienced / AD / Director Level - Hybrid Working, 1-2 Days in Office per Week. My client is an independent, city-based real estate firm with over 100 years of establishment. Previous or current experience in a similar ...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. This role requires a blend of strategic thinking, commercial focus, and execution.

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. Head of Social (Leeds office of a global network). Sign in to set job alerts for “Head of Ecommerce” roles.

Lead a team off 3, mentor, motivate and drive performance as you build your sales leadership career!. This is an ideal opportunity for someone looking to make a full step into sales leadership within a business that will only continue to expand! You’ll also work closely with a CRO that has worked...

Head of Customer Communications. Managing customer interactions across official and unofficial channels, including the Optum Help Centre and social media, and creating user-friendly content for platforms like Facebook. Experience developing and implementing brand identity and tone of voice.

My client is looking for an experienced Head of Business Architecture to join their Transformation and Change Delivery Operations team to play a crucial role in shaping the alignment of business capabilities and operating models with regional and global objectives. Experience delivering high prof...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. The Head of...

Conduct must be customer centric, value driven and cross functional to delivery high impact customer engagement through thought leadership and in-depth understanding of the logistics industry. Project management of supply chain development engagements, from qualification to value proposition deli...

As Head of Customer Service, you will be responsible at a strategic and operational level for:. Customer experience is key to their success as an ecommerce and B2B brand, making this role critical. The role requires an individual who can manage the fast pace of a scaling business, has the autonom...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. Conducting voice of the customer (VOC) and observational voice...

Step into a pivotal role as the Head of Customer Growth, where your expertise will drive revenue growth by expanding existing customer relationships. Global Reach: Be part of a global team enhancing customer and colleague experiences worldwide. Leading a newly formed Customer Growth Team, you wil...

Manage and support the Customer Service team based in our clients head office. We are looking for an experienced leader with a background in B2B (90%) and DTC (10%) customer service who has extensive leadership and industry experience. Manage open customer orders including: Ensuring all customer ...

Head of Customer Service Skills:. You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms. I'm working with the UK's leading lifestyle and retail brand to recruit an exception...

Lead the Customer Success team to proactively manage relationships with existing buyer accounts, ensuring customer satisfaction, retention, and adoption of ShipServ’s solutions. This is a strategic, customer-facing role requiring a blend of maritime domain expertise, procurement knowledge, and co...

Head of Customer & Partner Success. Make employment and pay decisions, conduct performance evaluations, and foster the professional development of team members. Partner with the Head of Sales & Channel Partnerships and other leaders to align strategies and achieve shared goals.

This role can be based within commuting distance of any of our 19 offices, including Carlisle, Leeds, Newcastle, Manchester and Glasgow. Liaise with other department heads to ensure all teams contribute equally to providing customers with a seamless experience across touchpoints. Supervise and ov...

Job Opportunity: Head of Retail and Visitor Experience. Head of Retail and Visitor Experience. Key responsibilities include motivating staff to provide excellent customer service and monitoring the financial performance of these locations.

Harnham is working with a huge networking site to find a Head of Customer Analytics, setting up the function and leading the team to find out who is using the website and how. This hands on role involves leading a team of three to work on customer data, tracking user journeys and understanding ho...

Head of Customer Experience Skills:. Head of Customer Experience Key Responsibilities:. You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms.

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. They are a ...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers around the world. Job Description: Head of Ecommerce Experience, West Yorkshire. The Head of Ecommerce will manage their dig...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers around the world. Job Description: Head of Ecommerce Experience, West Yorkshire. They are a highly customer-focused business...

Leverage insight and professional networks to keep abreast of key customer requirements, market conditions, and Supply Chain trends, including technological advancements in the distribution and retail sectors to aid development of innovative transport solutions across the network. Lead the team o...

Head of Guest Experience (Head of Reservations). Manage open customer orders including: Ensuring all customer orders are input to SAP prior to season cut off dates. Manage and support the Customer Service team based in our clients head office.

We are seeking a dynamic, strategic, and customer focused Head of Customer Service to lead and elevate our global customer-facing teams including Customer Success, Training, and Customer Support. Considerable experience in Customer Success, Customer Service, or related roles, with some experience...

Head of Customer Experience Skills:. Head of Customer Experience Key Responsibilities:. You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms.

The role could lead to potentially Head of Department depending on experience. As a result of this success, a high number of pupils each year opt for the subject at A-Level. A friendly and engaged staff body who welcome new teachers and a leadership team who encourage professional development at ...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. A degree or equivalent professional qualification will support your expertise, and you wi...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. We are looking for someone who has already shaped first-class customer experiences in soc...

Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year. The Head of Customer Service is a pivotal role responsible for leading and integrating our customer service o...

Experience of RCSA frameworks and pro-active risk management and leading creation of plans to manage operational risk. Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Head of Service Experience Transformation.

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. As the Head of Customer Success, your role will be to manage t...

What you’ll do: Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences Champion CEX journey mapping and CX best practices Own BAU performance while driving continuous improvement Inspire a high-performing, people-first culture What you bring: Proven s

Prior experience in Team Management, leadership, coaching or mentorship. Experience within InfoSec, RegTech, Compliance-Tech or GRC solutions. Fully remote working available with multiple offices across the South.

Head of Reception! 🌟 Are a confident and friendly individual with a passion for delivering exceptional customer service? We are looking for a Head of Reception to join our clients team in the beautiful Kent countryside! Position: Head of Reception Contract Type: Permanent Annual Salary: £compe

Experience of RCSA frameworks and pro-active risk management and leading creation of plans to manage operational risk. Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Head of Service Experience Transformation.

This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact. Leading the design and delivery of bespoke supply chai...

As Head of Customer Service, you will be responsible at a strategic and operational level for:. Customer experience is key to their success as an ecommerce and B2B brand, making this role critical. A background in e-commerce and/or consumer brands would be highly beneficial, as would experience i...

Head of Customer Communications. Managing customer interactions across official and unofficial channels, including the Optum Help Centre and social media, and creating user-friendly content for platforms like Facebook. You will manage the onboarding of new acquisitions into our customer communica...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. North West London based office, and availability for in-person meetings in London for the rest of the week. We are proud to have one of the highest rated pages on Trustpilot and our service has ...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. They are a ...

Head of Customer & Partner Success. Proactively identify and resolve issues or concerns to ensure a positive experience for all customers and partners. Make employment and pay decisions, conduct performance evaluations, and foster the professional development of team members.

This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact. Acting as a trusted advisor to key customers and inter...

Step into a pivotal role as the Head of Customer Growth, where your expertise will drive revenue growth by expanding existing customer relationships. Global Reach: Be part of a global team enhancing customer and colleague experiences worldwide. Work with marketing, product, and customer success t...