Head of customer experience jobs in Great YarmouthCreate job alerts

We are seeking a Head of Customer Service – EMEA to lead our customer service organisation across multiple sites and countries. Reporting to the Director of Customer Excellence EMEA, this senior role is responsible for delivering a consistent, high-quality customer experience while driving standar

Head of Client Experience Delivery - Leeds/HybridReady for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating journeys that give people a better, clearer and more supportive experience when it matters most? Do you w

Head of Treasury & Structured Finance - SALARY: Up to £102k pa dependent on experience + ECO car + benefits Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the ne

Head of Colleague Experience - Leeds/HybridDo you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cross-charity programmes that modernise workplace experience, strengthen engagement and embed inclusive practices? Are you driven b

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Head of Student ExperienceWhen registering to this job board you will be redirected to the online application form. What we are looking for:Highly knowledgeable, motivated and passionate about the impact of PHSE, student engagement, and feedback.

We are looking for an experienced and inspiring leader to join our team as Head of Customer Experience on an interim basis. Head of Customer Experience – six‑month fixed term. Experience in delivering customer satisfaction frameworks and leading cultural change.

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. You'll empower 5 Engineering Leads, partner with the Head of Product

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Head of Customer Service for their rapidly expanding business. Hybrid (Minimum 3-days-a-week in-office). For the right candidate, our client will consider someone that lives far from Southampton, offeri

A charitable organization in the United Kingdom is seeking a Head of Volunteering, Training and Wellbeing to lead the development of key areas supporting its strategic objectives. The ideal candidate will have experience in managing volunteering programs, be approachable, organized, and passionate a

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. Proven experience in customer supply, inventory management, or supply chain leadership, idea

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A housing association in South East London is seeking an Operations Director to enhance customer satisfaction and lead key projects. This role requires a strategic leader with a strong background in housing management and understanding of property regulations. If you are committed to strengthening c

A leading design company based in Greater London is seeking an experienced Head of Consumer Care to shape and lead a consumer-centric function. The ideal candidate will have proven experience in customer experience functions, excellent leadership skills, and a data-driven mindset. This role is respo

Manage a team of Student Experience Officers and hold them accountable for meeting key performance indicators. Lead and manage the planning, preparation, and implementation of the college strategy around Student Experience, including all aspects of enrichment, the tutorial programme, attendance moni

This position requires being onsite in London for four days a week to drive the digital presence of the company and ensure quality customer engagement. A leading retail tech company is seeking a Head of Storefront for its UK/EU market. The ideal candidate will have extensive experience in e-commerce

This position offers excellent benefits, including 37 days of paid holiday and free online qualifications. A prominent educational institution in the UK is seeking a passionate leader to enhance the Student Experience. The ideal candidate is knowledgeable about student needs, capable of leading team

To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Heads of Departments, Marketing and Survey Providers. We are looking for an experienced and flexible Head of Patient Experience to support our

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

Head of Customer Success at fast-growing B2B SaaS platform. This is a job that we are recruiting for on behalf of one of our customers. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence.

A leading healthy recipe box service in London seeks a Head of Product to define and drive the product strategy. The ideal candidate will have over 7 years in product management with proven leadership experience. Responsibilities include leading market positioning and fostering customer understandin

A new cultural institution in London is seeking a Head of Operations to oversee all aspects of building operations and visitor experience. The Head of Operations will play a key role in delivering a welcoming and professional environment. This full-time, permanent role requires substantial experienc

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A leading recruitment agency is seeking a Head of Customer Service to lead their customer service department in Southampton. Ideal candidates will have robust experience leading teams, managing stakeholders, and a proactive approach to enhancing operational efficiency. The position offers a hybrid w

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on creating a customer-centric culture. Experienc

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. The ideal candidate should have a proven track record in customer care leadership, excellent communication skills, and proficiency with Microsoft Office. You will foster a customer-first culture, ens

A leading tech firm is seeking a Head of Customer Success in London. This executive role focuses on managing and mentoring teams while ensuring the growth and retention of customer bases. Candidates should have a proven track record in Customer Success, exceptional communication skills, and proficie

A modern investment tech firm in the UK is looking for a Head of Design to lead the overall design direction and customer experience as they prepare for a significant launch. Candidates should have over 8 years of design experience and a proven track record in developing high-quality UI. The role of

A technology company is seeking a Head of Customer Experience & Contact Center Operations in London. The role requires senior leadership experience in multi-site customer service and contact center operations, focusing on service performance and workforce planning. Competitive compensation includes

A global technology company is seeking a visionary Global Head of Employee Experience to lead a high-performing team focused on enhancing employee engagement and overseeing talent management strategies. The ideal candidate will have over 15 years of progressive experience in HR, preferably in global

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Head of Engineering (Customer Experience). Proven experience leading

We’re partnering with a fast-growing, award-winning SaaS business in the ecommerce / retail tech space to hire a Head of Customer Success. You’ll lead a small but high-performing Customer Success team (with plans to grow), own the full customer lifecycle, and build the structure, rhythm and cult

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Success team, creating a positive and accoun

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

Deep experience leading Customer Success, Account Management or Customer Revenue functions in a SaaS or subscription-led business. Driving a cross-sell strategy to take customers from a core platform into a wider suite of services. The customer base spans several thousand accounts, from major enterp

Ideal candidates will have a minimum of 5-7 years of experience in corporate environments and hotel settings. A premium facilities management company is seeking a Senior Operations and General Manager to lead the facilities operations at their London headquarters. The successful candidate will ensur

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish is recruiting for a Head of Customer Success in central London in the tech sector with a focus on data. Head of Customer Success (HF1305953).

Extensive experience in technology leadership roles, with a focus on value stream management, product development, or software delivery. Bachelor’s degree and at least 5 to 10 years of TPM and RGM implementation experience (overall 10 plus years) in Digital and Technology (IT department). Proven r

NEOM Wellbeing is looking for a Head of Marketing Activation to lead how our brand shows up across retail partners (online and offline), PR and advocacy, and in real‑life customer experiences. Strong understanding of PR, advocacy and earned media, with experience managing or working with PR and in

A luxury serviced apartment provider in Greater London is seeking a Head of Reservations to lead their Reservations Team. This role ensures that every booking reflects the brand's commitment to excellence, requiring experience in luxury hospitality and team management. This position offers a competi

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. This hybrid role includes equity participation, Bupa Health Insurance, a £1,500 training

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities. The position requires presence in the London office two days a week and offers a diverse and inclusive workplace.

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform. The position requires presence in the London office two days a week and supports a diverse and inclusive work environment. Candidates should

A leading creator monetisation platform in the UK seeks a Head of Design to oversee the end-to-end design strategy. You will define user experiences for AI-powered features, ensure a high-quality user experience, and mentor a design team. This strategic and hands-on role at the leadership level offe

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. The ideal candidate will possess senior experience in customer success and demonstrate proven capabilities in managing client portfolios effectively. This senior rol

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

Deliver commercial growth through ownership of senior level customer relationships, commercial and contract negotiations, and the development of a value‑led customer success proposition that maximises ROI. Drive customer success and retention by setting a clear customer success strategy, identifyi