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Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership, working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data. As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams. Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation. We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model. You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data, while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence, helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity. You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority. Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale. Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s most exciting unicorns with a team of over 800 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on _) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting In six years, Lendable has built a profitable, market-leading credit card in the UK. In 2023, we brought that playbook to the US and set an even higher bar. This year the US credit card business scaled rapidly: our run rate grew more than 20x in the last six months. A lot of the work of getting customers through the door is in place. The next stage is about what happens once they’re in: helping them pay on time, giving more credit to the ones who earn it, getting people back on track when they fall behind, and ensuring an intuitive user experience across channels. If you're excited by fintech, lending and scaling products in a fast-moving environment, this role offers real ownership, impact and room to grow. We're hiring a Product Manager to join the product team, and will cover post booking areas including payments, collections, credit limit increases, spend, and the mobile app. No two weeks look the same. One week you might be sizing an opportunity, the next week sitting with the ops team to understand why customers are calling, or putting a rough version of an idea in front of real customers before anyone builds the proper one. We care more about how quickly we learn than how polished the first attempt looks. Running experiments across the customer lifecycle, such as how and when we remind people to pay, what gets them to set up autopay, and how we gamify engagement Working with credit risk and data science on how to apply models to new use cases and opportunities Finding cheap, fast ways to test an idea (a manual process, an email, a script) with AI before committing engineering time to it Gathering customer research to get truthful and unbiased reads Building tools and automations with AI that save time for you, the ops team and the wider business Doing whatever it takes to get something live, including the unglamorous parts like unblocking developers, socializing with legal and compliance, or writing the guide for the ops team Don’t worry if you don’t meet all these criteria. We'd love to talk to any great candidate that is excited, inquisitive, and a go-getter. 1-4 years in product, strategy, analytics, consulting or operations, with some time spent working closely to product or execution teams to deliver value You ask a lot of questions and you're not satisfied until you understand why something is happening You enjoy forming a hypothesis and finding the quickest way to test it, even if the first version is rough You're comfortable with data: you can write SQL or Python and answer your own questions You're already using AI tools like Claude Code, Cursor or Codex in your work or side projects, and you want to see how far they go You're happy to pick up the small jobs, understanding that as a lean product team no job is too unworthy of our attention You like days that look different from each other Bonus: experience in lending, payments, fintech or a fast-growing startup Keep in mind: you will not be a fit for this role if you're looking for a well-defined backlog to manage, or you'd rather wait until a problem is fully specified before starting on it. Much of what we work on starts as a loose question with multiple options possible. We want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do. You'll report to the Senior Product Manager for Customer Management, and work most closely with: A developer and design team split across London and Europe, covering frontend and backend A data science team building models specific to the US business A credit risk team A growth team An operations team The team spans our London office, remote engineers in Europe, and our office in Arlington, Virginia, near DC, which you'll visit. No one here is limited to their lane. If you want to pick up credit analysis, prototype a feature or fix something in ops, you will be supported. Work from home Mondays and Fridays, and be in the office Tuesday to Thursday, with lunches prepared by our top-tier in-house chefs Top-tier private health insurance Offsites for the US Cards product and engineering team, and an annual whole-company trip abroad (previously Turkey and France) We respect your time and move quickly: Intro call (remote) - 30 minutes with the hiring manager Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief with two members of the product team Final round (in our London office) - typically with the CPO and US Cards MD, Engineering Manager, Head of Product and hiring manager Winning team: the opportunity to scale up one of the world’s most successful fintech companies Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls Health coverage: support for your physical and mental wellbeing, including private health cover Retirement & savings: long-term financial wellbeing through retirement savings plans Employee referral programme: earn a competitive bonus when you refer successful new team members Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our _!

Head of UK Customer Delivery About Lyrebird Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK. Today, it is the most widely deployed clinical ambient AI platform in the NHS, scaling nationally on the strength of exceptional real world delivery and reference-led growth. Clinicians rely on the product in environments where errors are costly and time is scarce. Everything we build is grounded in earning trust, reducing cognitive load and delivering durable impact at scale. Commercial traction is accelerating across the NHS. Exceptional implementation is not a downstream support function. It is our primary growth engine. The Role This role owns customer delivery across the entire UK. You will build, lead and scale the UK delivery engine from the ground up, defining the national delivery standards and operating model that regional leads execute against. Every trust must have an exceptional experience. Every rollout should be reference worthy, and every clinician interaction must reinforce trust in the product. This is a foundational leadership role with executive backing to enforce standards and build the function properly. You will franchise our delivery model into the UK, establish the systems that define excellence, and create a delivery engine capable of scaling across a national health system. The engine you build must strengthen with scale, delivering an increasingly exceptional experience as we expand to 50, 100 and ultimately every NHS trust. • Own every UK implementation end to end, from signature to scaled adoption, • Design and operationalise the UK delivery model, • Define governance, reporting frameworks and escalation structures, • Build and lead a high performance implementation function, • Establish customer engagement standards across demos, training, go live and support, • Ensure every rollout is structured, measurable and reference worthy, • Operationalise high fidelity adoption visibility across trusts, departments and clinicians, • Partner closely with Commercial to ensure pilots convert into long term wins, • Significant experience leading large scale NHS deployments supplier side, • Experience running 10+ concurrent trust rollouts, • Proven record of building greenfield delivery functions into scalable operations, • Deep quantitative orientation with the ability to build early warning systems and adoption dashboards, • Strong understanding of NHS politics, procurement and stakeholder dynamics, • History of successful deployments recognised as reference accounts, • Direct, precise communication style, • High ownership mindset and operational disciplineWhy This Role Matters In the NHS, the best pipeline builder is a well run implementation. Exceptional delivery creates reference accounts, and reference accounts drive sustained momentum across the NHS. This role defines that engine for the UK. The standard set here will shape how Lyrebird scales nationally and influence what NHS trusts expect from us as a partner. For the right leader, this is an opportunity to define how a category defining healthcare company scales across a national health system. At Lyrebird, we don’t just write code — we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we’d love to hear from you. We’re building a team that reflects the diversity of the people who’ll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you’re from an underrepresented background in tech, we especially encourage you to apply — even if you don’t meet every single requirement.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Accountable Recruitment are delighted to be working with a market leading manufacturing company based near Chester to recruit a Finance Analyst. Reporting to the Head of FP&A and partnering with operational, commercial, technical and supply chain teams, your analytical expertise will help drive strategic decision making, performance optimisation and agile financial management. Responsibilities: • Support the preparation of the 12-month rolling quarterly forecast, ensuring assumptions are clearly articulated and traceable through underlying planning processes in commercial and operations., • Support dynamic planning processes across commercial and operations to deliver the quarterly forecast., • Support the build and maintenance of financial models to drive scenario analysis, pricing decisions, resource allocation (OPEX) and investment evaluation (CAPEX)., • Provide timely monthly performance reporting, highlighting key drivers of variance, risks and opportunities. Articulate issues and actions to close performance gaps and measure progress., • Support the preparation of the 3-month cash forecast for working capital requirements., • Offer insights to operational and commercial leaders that add value and help shape operational planning, resource utilisation, project viability and longer-term strategic initiatives., • Support cross-functional teams in aligning operational decisions with company strategy, sustainability objectives and customer commitments., • Ensure complex financial information is communicated, promoting financial understanding across the organisation., • Drive improvements in the quality of conversations around operational performance and its impact on financial outcomes. Skills Required: • ACCA / ACA / CIMA qualified., • Financial analysis experience, preferably within industrial, operational or business-to-business environments., • Proven experience with modelling, forecasting and business partnering., • Proven understanding of rolling forecasts, dynamic target setting and resource allocation methodologies is desirable. Benefits: • 25 days holiday plus bank holidays, • Pension, • Free parking, • Career progression and growth JBRP1_UKTJ

Photographer - Wrexham, Oswestry, Whitchurch, Stoke on Trent If you have a love of photography and working with children we want to hear from you. We are looking for enthusiastic and energetic people, preferably with school photography experience (but not essential as full training is provided), in a term time permanent role and also on a zero hours contract to work with our friendly team covering Wrexham, Oswestry, Whitchurch, Stoke-on-Trent and the surrounding area. H Tempest Ltd is the nation's largest school photography company with over 500 employees. Our Head Office and Laboratory is based in St Ives, Cornwall and our Photographers are resident throughout the UK. We take photographs of children at playgroups and nurseries, primary and secondary schools and graduates at universities and colleges as well as the Armed Forces and Corporate Photography. Do you want to join us We are committed to making sure that H Tempest remains the best in the business and a great place to work. Our staff are the most important asset and therefore we will continue to invest in you! We support our Photographers to develop their skills and achieve brilliant photos but to be successful in this job you will need to: • Provide an excellent all-round customer service experience for clients, • Maintain a great relationship with current client base and enjoy meeting new people, • Make everyone smile, from babies and children to adults, • Be enthusiastic and energetic with a pleasant manner and professional demeanour, • Be happy to work both as part of a small team and also independently, • Be flexible in working times; early starts are sometimes necessary particularly through the autumn term, • Experience photographing in schools an advantage but not essential, • Be happy to travel and have more than twelve months driving experience with full UK license, • Be willing to undergo a DBS check and provide two referees, prior to starting with us In a term time permanent role you will enjoy the following benefits: • Term-time: enjoy school holidays, weekends and quieter times of the academic year when there is little or no photography, • Starting monthly salary: £765 paid on a monthly basis, with performance related reviews and possible increments made every six months for the initial two years of service. In addition, commission is generated from the sale of photographs taken by you. If your commission exceeds your annual salary a balancing payment is due. There is the opportunity to earn extra money during quieter periods with our university graduation team, • Company vehicle: you may be provided with a taxed, insured and maintained company vehicle which will be discussed at interview, • Equipment:full photographic equipment is provided, • Expense reimbursement: we reimburse all authorized business-related expenses, • Pension scheme: after 3 months of service we will enrol you in the Pension scheme (you can opt-in sooner). Life cover also becomes available on the 1st of August after one year's service, • Professional training: we provide full training at the start of employment and on-going training and support. Training includes Health & Safety and Manual Handling. We will give you great, industry leading field-based training for the role to ensure you succeed On a zero hours contract you will enjoy the following benefits: • Term-time:zero hours contract to cover our busiest periods mainly from September to the end of November and Easter to the end of June, • Daily rate: £120 per day/£60 per half day. In addition, commission is generated from the sale of photographs taken by you. If your commission exceeds your salary a balancing payment is due., • Company vehicle: is not normally provided but may be discussed at interview, • Equipment: full photographic equipment is provided, • Expense reimbursement: we reimburse all authorized business-related expenses, • Pension scheme: after 3 months of service we will enrol you in the Pension scheme (you can opt-in sooner), • Professional training: we provide full training at the start of employment and on-going training and support. Training includes Health & Safety and Manual Handling. We will give you great, industry leading field-based training for the role to ensure you succeed Deadline for applications 24th August. #J-18808-Ljbffr

Lead the technical and quality agenda at a large, FMCG manufacturing facility Our client is a leading UK food manufacturer operating multiple production sites and supplying a diverse range of chilled food products to major retailers and foodservice customers nationwide. Producing millions of products each week, the business has built a strong reputation for quality, innovation and operational excellence, supported by significant ongoing investment in its people, facilities and processes. The Wrexham operation is a large-scale manufacturing facility supplying some of the UK's best-known retail brands. The site plays a key role within the wider group and offers an exciting environment for ambitious food industry professionals. Reporting to the Head of Technical, the Technical Manager will be responsible for leading all technical and quality assurance activities across the manufacturing site. This position is accountable for maintaining world-class food safety, quality and compliance standards while driving continuous improvement initiatives and developing a high-performing quality function. Key responsibilities include: • Leading and developing the site's Food Safety Management System and HACCP programme., • Acting as HACCP Team Leader and ensuring compliance with all relevant food safety, quality and legal requirements., • Managing customer relationships on technical matters and representing the business at customer KPI meetings., • Leading preparation for customer, retailer and third-party audits, acting as the primary audit contact., • Ensuring compliance with BRC standards and retailer codes of practice., • Overseeing quality assurance and validation teams, setting objectives and performance measures., • Investigating food safety incidents, complaints and microbiological issues, implementing effective corrective actions., • Working closely with Production, NPD and Process Development teams to ensure products meet customer and regulatory requirements., • Supporting continuous improvement programmes and the ongoing development of site systems and processes., • Driving a proactive food safety culture across all areas of the operation. The Technical Manager opportunity will suit an experienced technical professional who thrives in a fast-moving food manufacturing environment and enjoys leading teams, engaging with customers and driving standards across a complex operation. Key requirements include: • Proven experience within a technical or quality leadership role in food manufacturing., • Strong knowledge of HACCP, BRC standards, food legislation and retailer requirements., • Previous experience managing and developing teams., • The ability to influence stakeholders across all levels of the business., • Strong audit management experience, including customer and third-party audits., • Excellent communication, decision-making and problem-solving skills., • Experience within chilled foods or ready meals manufacturing would be highly advantageous., • A hands-on leadership style with the ability to work effectively in a fast-paced, customer-focused environment., • Degree qualified (or equivalent) in a food-related discipline (advantageous), • HACCP level 4, • Salary of 55,000- 65,000 DOE, • Opportunity to join a market-leading food manufacturing business at a strategically important site., • A highly visible leadership role with significant influence across technical and quality functions., • The chance to lead and develop established quality and technical teams., • Exposure to major UK retail customers and complex manufacturing operations., • A business committed to continuous improvement, innovation and investment. #J-18808-Ljbffr

£55,000 - £60,000 + Medical + Free Meals + Company Pension +32 Days Holiday Wrexham 8am-5pm Are you an experienced Technical leader in the Food Manufacturing sector and looking for a high-impact role where you can take ownership of quality, food safety & technical work at a major food manufacturer supplying millions of products to major retailers? This leading Food Manufacturer specialises in ready meal solutions for big supermarkets & foodservice providers, having over 100 years of history and a strong footprint both globally and in the UK. They operate several modern production facilities and have benefited from significant investment recently. In this role you will be responsible for the Technical & QA function, ensuring products consistently meet food safety, legal and customer requirements. Working closely with operational teams, customers and senior stakeholders, you will drive standards, lead audit readiness, oversee quality systems and champion continuous improvement across the site. The ideal candidate will have demonstrable Technical Management experience in the Food Manufacturing sector with strong knowledge of retailer requirements, food safety systems and site audits, alongside a proven ability to manage and develop teams. This is a fantastic opportunity for someone that wants to significantly influence standards, staff & performance across one of the largest manufacturing sites of its kind. • Leading the site technical agenda, overseeing Technical, Quality & Compliance, • Maintaining and enhancing food safety, quality and compliance systems across the factory, • Acting as the key contact for customer, retailer and third-party audits while driving successful outcomes, • Previous experience in a Technical Management or senior Technical leadership role within Food Manufacturing, • Strong understanding of HACCP, BRCGS standards, retailer requirements and food legislation, • Experience leading customer audits and maintaining compliance within a fast-paced production environment, • A track record of developing teams and driving improvements in food safety and quality performance, • A food-related degree or equivalent qualification (advantageous but not essential) Technical Manager, Head of Technical, Quality Manager, QA Manager, QA, NPD, Technical Manager, Food Manufacturing, FMCG, Food, Beverages, F&B, Ambient, Dairy, Bakery, Meals, Consumer Goods, Technical, Wrexham, Chester, Cheshire, Oswestry, Flintshire, Flint, Deeside, Nantwich, Crewe #J-18808-Ljbffr

This Credit Control Assistant role is working for a market leader in their sector who cover areas from Yorkshire to North Wales to the South East. With over 35 years’ experience in their industry, they are incredibly proud of the service they provide to their customers. The company have a genuine commitment to the innovation and evolution of their business to improve efficiencies through their environmental policies and actions. As a result, they are certified carbon neutral. Based on their modern head office on the Wrexham Industrial Estate, the hours of work are Monday – Friday 8.30am – 5pm. The Credit Control Assistant will join a team of 14 experienced colleagues, with full training provided on the systems and processes involved. • Reporting to the Credit Control Manager this role will administer the day-to-day management, collection and chasing of outstanding invoices within a fast-paced office, • Speaking to business customers over the phone regarding their accounts, • Working with customers to achieve a solution that works for both parties, to ensure their continued business and long-term relationships, • Being responsible for updating and maintaining the debit management and ledger systems, • Working to individual and team KPIs, • Previous experience within a telephone-based customer service role is essential, • Confident telephone and email communication skills with the ability to develop effective working relationships, • The ability to actively listen to and negotiate with customers to gain a satisfactory outcome, • It would be desirable if the successful candidate has worked within a fast-paced credit control environment and has knowledge of credit control systems but it is not required, • PC skills with experience of accurately maintaining an inhouse database or CRM, • Strong team focus, with the drive to achieve business goals and KPIs, • Work under pressure and identify and resolve problems in a timely manner KEYWORDS: credit control, collections, customer service, CRM, KPI, accounts, ledger Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are acting on behalf of the client as an Employment agency in relation to this vacancy. We are an equal opportunities agency and welcome applicants from all backgrounds #J-18808-Ljbffr

As a Workshop Controller for Swansway, you’ll work with the Aftersales Manager to deliver a high level of productivity and an excellent standard of first-time repair, while making sure you always maintain a clean, safe and professional workshop. The role will be to oversee and manage daily workloads for the Technician team and support the front of house team to manage expectations to maximise the efficiency and performance of the workshop. You will be required to constantly review processes to ensure we achieve the highest levels of quality, housekeeping, health and safety and productivity. Day to day you will allocate work to the team and monitor performance, you will assist and troubleshoot with complex jobs and motivate the team to achieve daily targets • Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met, • Allocating working within the team, • Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind, • Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policy, • Working with colleagues and other departments to ensure a seamless service for customers, • Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts, • Providing estimates for servicing and repairs and setting timescales, • Assisting technicians with technical challenges and finding the right outcome, • Accurately recording technician time and writing technical reports and recommendations, • Working with Service Advisors to ensure service standards with customers are met, • 2 years experience in a Senior Technician role or currently a Workshop Controller in a franchised dealership, • Team player and the ability to motivate a team, • Excellent communicator, ability to work with Service Advisors and Technicians Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more. We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe. But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands‑on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years! • Holidays that increase with length of service, • Your Birthday off, • Company Pension Scheme, • Death in Service Benefit, • Long service recognition, • Annual flu jab, • Discounts on products and services that extend to your family and friends, • Cycle to work scheme, • Employee recruitment referral payments, • Employee assistance programme and counselling service, • Occupational health services, • Flexible working patterns, • Car Benefit Scheme for employee or family #J-18808-Ljbffr

Photographer - Wrexham, Oswestry, Whitchurch, Stoke on Trent If you have a love of photography and working with children we want to hear from you. We are looking for enthusiastic and energetic people, preferably with school photography experience (but not essential as full training is provided), in a term time permanent role and also on a zero hours contract to work with our friendly team covering Wrexham, Oswestry, Whitchurch, Stoke-on-Trent and the surrounding area. H Tempest Ltd is the nation's largest school photography company with over 500 employees. Our Head Office and Laboratory is based in St Ives, Cornwall and our Photographers are resident throughout the UK. We take photographs of children at playgroups and nurseries, primary and secondary schools and graduates at universities and colleges as well as the Armed Forces and Corporate Photography. Do you want to join us We are committed to making sure that H Tempest remains the best in the business and a great place to work. Our staff are the most important asset and therefore we will continue to invest in you! We support our Photographers to develop their skills and achieve brilliant photos but to be successful in this job you will need to: • Provide an excellent all-round customer service experience for clients, • Maintain a great relationship with current client base and enjoy meeting new people, • Make everyone smile, from babies and children to adults, • Be enthusiastic and energetic with a pleasant manner and professional demeanour, • Be happy to work both as part of a small team and also independently, • Be flexible in working times; early starts are sometimes necessary particularly through the autumn term, • Experience photographing in schools an advantage but not essential, • Be happy to travel and have more than twelve months driving experience with full UK license, • Be willing to undergo a DBS check and provide two referees, prior to starting with us In a term time permanent role you will enjoy the following benefits: • Term-time: enjoy school holidays, weekends and quieter times of the academic year when there is little or no photography, • Starting monthly salary: £765 paid on a monthly basis, with performance related reviews and possible increments made every six months for the initial two years of service. In addition, commission is generated from the sale of photographs taken by you. If your commission exceeds your annual salary a balancing payment is due. There is the opportunity to earn extra money during quieter periods with our university graduation team, • Company vehicle: you may be provided with a taxed, insured and maintained company vehicle which will be discussed at interview, • Equipment:full photographic equipment is provided, • Expense reimbursement: we reimburse all authorized business-related expenses, • Pension scheme: after 3 months of service we will enrol you in the Pension scheme (you can opt-in sooner). Life cover also becomes available on the 1st of August after one year's service, • Professional training: we provide full training at the start of employment and on-going training and support. Training includes Health & Safety and Manual Handling. We will give you great, industry leading field-based training for the role to ensure you succeed On a zero hours contract you will enjoy the following benefits: • Term-time:zero hours contract to cover our busiest periods mainly from September to the end of November and Easter to the end of June, • Daily rate: £120 per day/£60 per half day. In addition, commission is generated from the sale of photographs taken by you. If your commission exceeds your salary a balancing payment is due., • Company vehicle: is not normally provided but may be discussed at interview, • Equipment: full photographic equipment is provided, • Expense reimbursement: we reimburse all authorized business-related expenses, • Pension scheme: after 3 months of service we will enrol you in the Pension scheme (you can opt-in sooner), • Professional training: we provide full training at the start of employment and on-going training and support. Training includes Health & Safety and Manual Handling. We will give you great, industry leading field-based training for the role to ensure you succeed Deadline for applications 24th August. #J-18808-Ljbffr

Credit Controller Do you enjoy the challenge of turning outstanding invoices into cash while building strong customer relationships along the way? We're recruiting for an experienced Credit Controller/Accounts Receivable professional to join the finance team of a well-established global manufacturing business. This is a role where you'll take ownership of customer accounts, ensuring invoices are paid on time, resolving queries quickly and playing a key part in maintaining a healthy cash flow. If you're organised, commercially aware and enjoy working with both customers and internal teams to solve problems, this could be a great opportunity. You’ll be joining a collaborative finance team within an international business that genuinely values its people. Alongside managing your own ledger, you'll work closely with colleagues across Finance, Operations and Sales, giving you the opportunity to make a real impact on cash collection and customer relationships. This business offers benefits such as 25 days holiday + bank holidays, 1pm finish on Fridays and hybrid working. • Taking ownership of customer accounts, ensuring invoices are raised accurately and on time., • Recording and allocating incoming customer payments., • Monitoring outstanding balances and proactively chasing overdue accounts., • Investigating and resolving invoice queries and payment discrepancies., • Building strong working relationships with customers and internal departments to remove barriers to payment., • Maintaining accurate customer account information and financial records., • Producing regular accounts receivable reports for management., • Supporting month-end and year-end finance activities., • Forecasting a weekly position for cash collection for the Head of Finance., • Working closely with Sales, Operations and Finance teams to resolve billing issues efficiently., • Previous experience as a Credit Control., • A good understanding of accounting principles and bookkeeping., • Strong Excel skills and experience using accounting software (SAP would be advantageous)., • Excellent attention to detail and organisational skills., • Confidence communicating with customers and colleagues at all levels., • A proactive approach, with the ability to manage your workload and take ownership of your ledger. Position – Credit Controller Location – Wrexham Contract - Permanent Salary - £35k #J-18808-Ljbffr

Technical Manager - Food Manufacturing 55,000 - 60,000 + Medical + Free Meals + Company Pension Days Holiday Wrexham 8am-5pm Are you an experienced Technical leader in the Food Manufacturing sector and looking for a high-impact role where you can take ownership of quality, food safety & technical work at a major food manufacturer supplying millions of products to major retailers? This leading Food Manufacturer specialises in ready meal solutions for big supermarkets & foodservice providers, having over 100 years of history and a strong footprint both globally and in the UK. They operate several modern production facilities and have benefited from significant investment recently. In this role you will be responsible for the Technical & QA function, ensuring products consistently meet food safety, legal and customer requirements. Working closely with operational teams, customers and senior stakeholders, you will drive standards, lead audit readiness, oversee quality systems and champion continuous improvement across the site. The ideal candidate will have demonstrable Technical Management experience in the Food Manufacturing sector with strong knowledge of retailer requirements, food safety systems and site audits, alongside a proven ability to manage and develop teams. This is a fantastic opportunity for someone that wants to significantly influence standards, staff & performance across one of the largest manufacturing sites of its kind. • Leading the site technical agenda, overseeing Technical, Quality & Compliance, • Maintaining and enhancing food safety, quality and compliance systems across the factory, • Acting as the key contact for customer, retailer and third-party audits while driving successful outcomes, • Overseeing HACCP activities and ensuring products are manufactured to the highest standards, • Investigating quality and food safety issues, identifying trends and implementing preventative actions, • Working closely with Production, NPD and Process teams to support product quality and compliance, • Driving continuous improvement initiatives and helping modernise technical systems and processes, • Previous experience in a Technical Management or senior Technical leadership role within Food Manufacturing, • Strong understanding of HACCP, BRCGS standards, retailer requirements and food legislation, • Experience leading customer audits and maintaining compliance within a fast-paced production environment, • A track record of developing teams and driving improvements in food safety and quality performance, • A food-related degree or equivalent qualification (advantageous but not essential) Technical Manager, Head of Technical, Quality Manager, QA Manager, QA, NPD, Technical Manager, Food Manufacturing, FMCG, Food, Beverages, F&B, Ambient, Dairy, Bakery, Meals, Consumer Goods, Technical, Wrexham, Chester, Cheshire, Oswestry, Flintshire, Flint, Deeside, Nantwich, Crewe #J-18808-Ljbffr

Swansway Motor Group are seeking a dedicated Vehicle Technician OR Car Mechanic skilled in light vehicle maintenance, ideally holding a Light vehicle level 3 qualification, to join our VW Dealership in Wrexham. Working with our team and supporting our commitment to exceptional automotive service. As a Vehicle Technician, you will play a crucial role by delivering top-notch service and repair to our valued customers, ensuring every vehicle is ready to hit the road safely and efficiently. As a Vehicle Technician at Swansway Motor Group, you will be pivotal in maintaining high standards for vehicle safety and customer satisfaction. Your primary responsibilities include: • Conducting routine service works and pre-delivery inspections in line with manufacturer guidelines., • Collaborating with the Workshop Controller to systematically work through assigned tasks., • Communicating effectively with the front of house Service Advisor team to notify customers of any additional necessary repairs., • Utilising diagnostic equipment to check service quality and perform road tests., • Accurately completing all relevant service documentation and job cards, adhering to dealership and warranty requirements. Our ideal Vehicle Technician is a proactive team player with a knack for problem-solving and a passion for automotive excellence. You will bring the following to the team: • L3 qualification in vehicle service and repair., • At least 3 years of experience as a Vehicle Technician, preferably within a franchised dealership., • Strong verbal and written communication skills to articulate technical information clearly., • A positive, can-do attitude, eager to tackle challenges head-on., • A valid driving licence for flexible engagement in various tasks. Swansway Motor Group, established in 2003 by Michael Smyth and his sons, has proudly expanded to encompass 25 motor dealerships. Located in Cheshire and the West Midlands, extending from Birmingham to Carlisle, Swansway partners with prestigious brands like Audi, Volkswagen, and Land Rover, among others. We are in an exciting growth phase, expanding our own-brand Motor Match used car sites and continuing to support diverse operations such as our Group Fleet Sales Centre, Trade Part Centres and online eBay shop. Our unique family-run approach, with the Smyth family actively involved in daily operations, ensures a genuine care for both our customers and employees, fostering an inclusive and supportive atmosphere. This family ethos drives our commitment to excellence and is reflected in our remarkable teams and long service records. Joining our Swansway family comes with numerous benefits designed to support your growth, well-being, and work-life balance: • Increased holiday entitlement with length of service, • Enjoy your birthday off, on us, • Access to 24/7 Employee Assistance Programme and counselling services for you and your family, • Company Pension Scheme to secure your future, • Long service recognition that celebrates your dedication and contribution, • Discounts on products and services that extend to our family, • Access to our Car Benefit Scheme, for you and your family, • Participation in our Cycle to Work scheme Next Steps You are applying for... Vehicle Technician - Level 3 Wrexham Working Pattern: Full Time Contract Type: Permanent OR First Name Last Name House Number/Name Address Line 1 Address Line 2 Town/City Current Employer Current Job Title ? #J-18808-Ljbffr

Location: Group (Wrexham site) Reporting to: Group Technical Services Manager Contract Type: Full time/ Permanent Direct Reports: None • To ensure, by implementing a planned audit programme, that the Company Systems and procedures comply with legal, food safety, customer codes of practice and environmental health requirements., • To drive compliance and continuous improvement in:, • COP gap analysis and risk assessment, • Group Internal audit risk assessment, • The Oscar Mayer Group Governance audit, • To ensure that the Oscar Mayer Quality and Food Safety System is risk assessed, and an internal audit schedule is documented to cover all 3 sites and their customer and accreditation requirements. This will be through a manual method initially and then in the digital system that Oscar Mayer adopts., • To ensure that the site teams have enough trained and competent internal auditors to complete the schedule cross functionally. This will be collaborative with the site Technical Manager., • Complete 2-3 Internal audits at each site under the direction of the Group Technical Services Manager. Support as part of the internal audit team, • To ensure the close out of the non-conformances raised at sites for internal and external audits within the agreed timeframes and that responses have been sent back to the relevant 3rd party via the Site Head of Technical / Technical Manager. A KPI report to be submitted via the reporting systems used by Oscar Mayer., • To trend and identify reoccurring non-conformances raised via internal and external audits and publish these to the wider group., • To ensure that all Customer and accreditation standards have an up-to-date gap analysis completed, and this is filtered into the 3 sites (where relevant) so that their site quality manuals and procedures can be kept up to date. This will eventually filter into a Group Quality Management system once in place., • To ensure that all relevant legislation affecting food safety & legality are being followed at Oscar Mayer and across the 3 sites through the quality management systems in place, • To support the Group Technical Services Manager in delivering the digital quality management system., • To support the Group Technical Services Manager in writing the Group Quality Management System and rolling it out across the 3 sites., • To support the Group Technical Services Manager in writing the Governance Standard for Oscar Mayer and ensuring that routine audits are completed against this standard by the external audit company that Oscar Mayer engages with., • To support the Group Technical Services Manager in the auditing of the sites for hygiene and systems where required., • Any other duties or projects as agreed with the Group Technical Services Manager., • Good organisational skills and communication skills, • To always adhere to company values, • To be punctual and accurate, • As a representative of the company to perform duties in a professional, timely manner and complying with relevant timetables, • To be proactive, constantly looking for new and better ways to perform your duties, • To communicate problems and ask assistance from your line manager as required, • To be courteous and to treat others as you would like to be treated yourself, • To be part of the team, • Confidentiality of company information, • Be aware of and comply with company policy on health and safety and food safety, • To highlight any issues which could compromise an employee’s personal safety or risk, • Food Safety Level 3 as a minimum, • HACCP Level 3 as a minimum, • Internal audit training completed, • Worked in a systems type of role for a minimum of 3 years., • 3 years’ experience within Chilled Manufacturing (High Care and / or High Risk)., • Understands BRC, customer and accreditation requirements and can access the various systems., • Understand how to complete a risk assessment, • Understand how a digital quality system works (desirable) This job description outlines the core responsibilities and duties of the role. It is not an exhaustive list, and the role may evolve over time to include additional tasks and responsibilities in line with business needs. #J-18808-Ljbffr

Our client is a leading UK food manufacturer operating multiple production sites and supplying a diverse range of chilled food products to major retailers and foodservice customers nationwide. Producing millions of products each week, the business has built a strong reputation for quality, innovation and operational excellence, supported by significant ongoing investment in its people, facilities and processes. The Wrexham operation is a large-scale manufacturing facility supplying some of the UK's best-known retail brands. The site plays a key role within the wider group and offers an exciting environment for ambitious food industry professionals. Reporting to the Head of Technical, the Technical Manager will be responsible for leading all technical and quality assurance activities across the manufacturing site. This position is accountable for maintaining world-class food safety, quality and compliance standards while driving continuous improvement initiatives and developing a high-performing quality function. • Leading and developing the site's Food Safety Management System and HACCP programme., • Acting as HACCP Team Leader and ensuring compliance with all relevant food safety, quality and legal requirements., • Managing customer relationships on technical matters and representing the business at customer KPI meetings., • Leading preparation for customer, retailer and third-party audits, acting as the primary audit contact., • Ensuring compliance with BRC standards and retailer codes of practice., • Overseeing quality assurance and validation teams, setting objectives and performance measures., • Investigating food safety incidents, complaints and microbiological issues, implementing effective corrective actions., • Working closely with Production, NPD and Process Development teams to ensure products meet customer and regulatory requirements., • Supporting continuous improvement programmes and the ongoing development of site systems and processes., • Driving a proactive food safety culture across all areas of the operation. The Technical Manager opportunity will suit an experienced technical professional who thrives in a fast-moving food manufacturing environment and enjoys leading teams, engaging with customers and driving standards across a complex operation. • Proven experience within a technical or quality leadership role in food manufacturing., • Strong knowledge of HACCP, BRC standards, food legislation and retailer requirements., • Previous experience managing and developing teams., • The ability to influence stakeholders across all levels of the business., • Strong audit management experience, including customer and third-party audits., • Excellent communication, decision-making and problem-solving skills., • Experience within chilled foods or ready meals manufacturing would be highly advantageous., • A hands-on leadership style with the ability to work effectively in a fast-paced, customer-focused environment., • Degree qualified (or equivalent) in a food-related discipline (advantageous) HACCP level 4Job Offer • Opportunity to join a market-leading food manufacturing business at a strategically important site., • A highly visible leadership role with significant influence across technical and quality functions., • The chance to lead and develop established quality and technical teams., • Exposure to major UK retail customers and complex manufacturing operations., • A business committed to continuous improvement, innovation and investment #J-18808-Ljbffr

Technical Manager (Food Manufacturing) Wrexham £60,000 - £70,000 + Benefits This is a fantastic opportunity to join a leading UK chilled food manufacturer supplying major retailers with high-quality, category-leading products. Operating within a complex, multi-customer manufacturing environment, the business continues to invest in food safety, quality standards, technical excellence and digital transformation. As Technical Manager, you will lead the site's technical function, ensuring compliance with retailer, regulatory and accreditation standards while driving continuous improvement across food safety, quality and operational performance. Responsibilities - Technical Manager (Food Manufacturing) • Lead the site's Technical and Quality Assurance function, managing QA Managers and Validation personnel., • Take ownership of the site's Food Safety Management System and HACCP programme., • Act as HACCP Team Leader, ensuring robust food safety controls are maintained and continuously improved., • Drive compliance with retailer standards, customer requirements, BRCGS and relevant food legislation., • Lead site preparation for customer, retailer and third-party audits., • Act as the primary contact during customer and certification audits, ensuring successful outcomes and timely close-out of actions., • Oversee internal audit programmes and ensure audits are completed in accordance with agreed schedules., • Lead investigations into food safety incidents, microbiological issues and customer complaints, implementing effective corrective actions., • Analyse complaint, micro and quality trends to identify continuous improvement opportunities., • Work closely with Production, NPD and Process teams to ensure products consistently meet food safety, quality and customer requirements., • Manage the site validation programme, ensuring all validation activities are completed on time., • Develop and mentor technical and QA teams through objective setting, KPI management and performance development., • Support site-wide continuous improvement initiatives and the transition towards paperless quality systems. Experience/Qualifications - Technical Manager (Food Manufacturing) • Degree qualified (or equivalent) in Food Science, Food Technology or a related discipline., • Proven experience within a Technical, Quality or Food Safety leadership role in food manufacturing., • Strong knowledge of HACCP, BRCGS, retailer standards and food legislation., • Previous responsibility for audit management, customer audits and regulatory compliance., • Experience leading and developing Technical and QA teams., • Background within chilled food manufacturing highly desirable., • Ready Meals experience would be particularly advantageous., • Strong understanding of food safety systems, quality management processes and root cause investigation techniques., • Excellent communication skills with the ability to influence stakeholders across all levels of the business., • Comfortable working within a fast-paced, customer-facing manufacturing environment. Benefits - Technical Manager (Food Manufacturing) • £60,000 - £70,000 salary package, • Senior leadership position within a major food manufacturing business, • High-profile role with direct influence on site quality, compliance and technical strategy, • Opportunity to work with leading UK retail customers, • Ongoing investment in systems, process improvement and digitalisation, • Career progression opportunities within a growing multi-site organisation, • Company pension scheme, • Holiday entitlement, • Additional benefits available upon application For more information on this role, please contact Andy Haddon on 01453 796617, or send a copy of your CV to For details of other opportunities available within your chosen field, please visit Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. Ideal background / Previous roles may include: Technical Manager | Senior Technical Manager | Food Safety Manager | Quality Manager | Site Quality Manager | Head of Quality | Technical Services Manager | Compliance Manager | Food Safety & Quality Manager | Technical Compliance Manager | HACCP Manager | BRC Compliance Manager | QA Manager | Technical Lead | Quality Systems Manager | Manufacturing Technical Manager | Site Technical Lead | Technical Operations Manager | Head of Technical (smaller site) | Assistant Head of Technical Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process. JBRP1_UKTJ

About The Role Join HomeServe as a Water Supply Pipe Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Chester, • Salary: £33,220 - £37,810 (depending on experience) + £1,500 guaranteed bonus in your first year, • Hours: You will average 40 hours per week (including evenings, weekends and bank holidays) What you'll be doing As a Water Supply Pipe Engineer, you'll work in customer's homes carrying out repairs and maintenance on water supply systems. Your day-to-day will include: • Diagnosing and repairing leaks on water mains, • Laying and replacing pipework, • Excavation and reinstatement work where required, • Managing jobs independently while delivering excellent customer service, • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • Competitive salary + £1,500 guaranteed bonus (year one), • Paid overtime opportunities, • Pension scheme with income protection, • 33 days holiday (buy/sell options), • Company van & fuel card, • All tools, uniform & PPE provided, • Access to industry-leading training & ongoing development, • Free HomeServe Cover 8 policy, • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • Experience working on water mains (repairs, installation, leak detection), • Full UK Driving Licence (max 6 penalty points), • Strong customer service skills, • Ability to work independently and solve problems on site, • A positive, proactive approach to your work Training & support We'll set you up for success from day one with a structured onboarding programme: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office, • Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. JBRP1_UKTJ

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