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🚀 Customer Service Support – Life Science (Purification Division) 📍 Heysham, United Kingdom | On-site Who We Are We are Tradebe, a global environmental services company operating across industrial and Life Science sectors with a strong focus on sustainability, safety, and regulatory compliance. This role sits within our Life Science business unit, specifically in the Purification division, which supports highly regulated operations involving waste management, logistics coordination, and compliance-driven customer services. Through our work, we help ensure safe, efficient, and environmentally responsible handling of materials for our customers and partners. What We Are Looking For We are seeking a Customer Service Support professional to join our Heysham site. This role is ideal for a motivated and enthusiastic individual who enjoys working in a fast-paced office environment, supporting customers and internal teams, and managing detailed administrative processes with accuracy and care. You will play a key role in ensuring smooth order processing, documentation control, and communication between customers, transport, and operational teams. Role Overview To provide day-to-day administrative and operational support within the Customer Service team, ensuring accurate processing of orders, documentation, and service requests. The role requires close collaboration with customers, transport, operations, and finance teams, with a strong focus on compliance, efficiency, and service quality. Key Responsibilities • Process customer orders and service requests accurately in internal systems, • Act as a first point of contact for customers via phone, email, and Microsoft Teams, • Liaise with operations and transport teams to arrange collections and deliveries, • Manage and complete documentation related to waste transport and compliance requirements, • Support export and import administrative processes (training provided), • Handle customer queries, issues, and complaints, ensuring timely resolution, • Support invoicing activities and liaise with Finance to resolve account queries, • Maintain and update internal systems, including SAP (where applicable), • Use Microsoft Excel to track volumes and customer account activity, • Assist with pricing requests, quotations, and customer documentation, • Support general administrative tasks within the Customer Service team, • Ensure all activities are completed in line with KPIs, SLAs, and company procedures Requirements • 1–2 years’ experience in a customer service or administrative role (preferred but not essential), • Strong organisational skills and attention to detail, especially with documentation, • Good communication skills and a professional, customer-focused approach, • Basic proficiency in Microsoft Office (Excel, Outlook, Word), • Experience in logistics, transport, chemicals, or waste-related industries is an advantage, • Exposure to SAP or similar systems is desirable, • Understanding of import/export processes is a plus What We Offer • Monday to Friday working hours (09:00 – 17:00), • Office-based role in Heysham, • 33 days holiday (including bank holidays), • Contributory pension scheme, • Training and development opportunities, • Exposure to international and regulated Life Science operations, • Opportunity for growth and potential progression into commercial support activities Candidate Profile We are looking for someone who is: • Enthusiastic, personable, and flexible, • A strong team player, willing to support colleagues during busy periods, • Reliable and committed, with an interest in building long-term customer relationships, • Interested in learning and developing within a structured business environment 📩 If you are looking for a customer-focused role within a regulated and purpose-driven Life Science environment, we would love to hear from you.

We at Northbuild Recruitment are currently seeking CPCS / NPORS Carded Telehandler Operators across Lancaster and in particular the area of Lancaster (LA1).We are currently supplying a Large Residential New Build Site in the surrounding area whom are actively in the market for skilled & experienced

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same. As the customer is at the heart of everything we do, you will be constantly looking

Lead Customer Service Representative. Lead Customer Service Representative. You will work around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

A leading hospitality company is seeking a Deputy Manager for the Stork Hotel in Lancaster.In this role, you will motivate and guide your team to enhance guest experiences while supporting the General Manager in achieving operational goals.Applicants must be 18 years or older due to alcohol sales.Th

We want you to join our team as a Customer Service Representative. Customer Service Representative. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly ser

Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. At M&S, our customers don't wait. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get t

This role demands individuals who can operate in a fast-paced, high-pressure retail environment. Ideal candidates will possess strong knowledge of M&S Food products and thrive on delivering five-star service with resilience and commitment.

Northbuild Recruitment is looking for CPCS/NPORS Carded Telehandler Operators in Aldcliffe, United Kingdom.The role involves operating Telehandlers at a new residential build site, assisting with material movement, and ensuring safety compliance.Candidates need to have proven experience in residenti

Company Description Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert? Do you enjoy regional travel (which is fully expensed) and working to support branches to help cover rota gaps? If so, our Regional Internal Sales Opportunity based at our Lancaster branch could be the perfect next step! This is a role which would suit an individual who enjoys agile working, is flexible to travel between branches in the North West region and is ambitious for career development. Whilst you will be based at our Lancaster branch you will regularly support other branches in the region (multi-site) helping to cover rota gaps during holidays, sickness and gaps in rotas. The flexible nature of this role is fully compensated and travel to sites other than your home branch is fully expensed. This is an exciting role to get to know and work with multiple teams, have your own ledger to manage and get to be a real subject matter expert at multiple branches whilst being compensated for flexibility and agile approach. Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries. We’re looking for fresh thinkers, team players, and positive individuals like you to be part of our journey. The Benefits of a Career with Rexel: Contributory pension scheme and life assurance Bonuses: Performance Related Bonus scheme Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave Support & Development: Extensive learning opportunities from day one. Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks: Staff discounts, exclusive holiday offers and free financial support and education Job Description As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service. You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty. You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients. You will need to understand individual client requirements, build rapport & grow your client portfolio. You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success within an Internal Sales role include: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions What we’re looking for… Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers A flexible approach and an ability to work under pressure whilst identifying business opportunities Additional Information At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best

Strong Customer Service experience. Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. If you are an outcome focused and confident individual then I want to hear from you! This role will be working in a

You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. In the Placemaker role, we will offer ongoing training and development opportunities, including C

No customer service representative experience required. Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

About You Good level of general education Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems) A knowledge and understanding of UK Health and Safety requirement

Strong customer service skills. Ensuring high levels of customer satisfaction and building strong relationships with clients. Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough.

Join a passionate team and deliver fresh, five-star service to customers. Marks & Spencer Plc is hiring a Customer Assistant for their Bakery section in the United Kingdom.

We’re looking for a proactive and customer‑focused Customer Service Associate to support the continued rollout and adoption of our diagnostic services across the NHS. Experience working in a customer support or customer‑facing position. Customer Service & Partnership Management.

A leading financial services organization in Surrey is seeking a Customer Service Representative to provide exceptional support. This role offers varied tasks and valuable experience in financial services. You'll handle customer inquiries via phone, email, or live chat, while staying updated on prod

Biocomposites is seeking a Customer Service role in their Trentham Facility in the UK. The ideal candidate has at least 2 years of customer service experience and works proficiently with CRM and ERP systems. You will be responsible for processing customer orders, raising purchase orders, and coordin

A leading food service provider in Greater London is seeking a Food Service Assistant to join their team. The successful candidate will operate tills, manage customer transactions, and provide excellent service while following food safety procedures. If you have strong customer service skills and a

What You’ll Be Doing*** Deliver the QUOTIFIC customer experience: Quoted on time, Delivered in full & on time, Invoiced correctly* Answer incoming calls and emails professionally, taking full ownership of customer enquiries* Accurately capture customer requirements to ensure a smooth and effic

We work with a fashion business who are seeking a Temporary Customer Service Assistant to join its customer support team. This role will involve handling customer enquiries, ensuring a high standard of service, and supporting the overall customer journey across multiple channels. Previous customer s

As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We also offer ‘Best of Both’ – our hybrid‑work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the off

Marks and Spencer is looking for a Customer Assistant in their Bakery section in North East England. This role requires a dedicated individual with a passion for food who can deliver high-quality service under pressure. Join M&S and be part of a passionate team delivering excellence to customers.

Customer Service Sales (Door-to Door). In this role you will work in local neighbourhoods to promote a doorstep delivery service and sign‑up new customers. Approach potential customers at their homes to discuss the service.

Ideal candidates will have a positive attitude and a passion for exceptional customer service.

Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis. You’ll handle requests (including those fro

Previous customer service / coordination / admin experience. CUSTOMER SERVICE CO-ORDINATOR OLDHAM. You’ll be at the centre of everything customer‑related, keeping orders moving, solving problems, and making sure customers actually enjoy dealing with the business.

What you’ll need to succeed as a Customer Service Assistant:. Show genuine passion for delivering exceptional customer service. As a Customer Service Assistant, you'll be part of a dynamic, fast‑paced team, contributing to a positive and friendly work environment.

Candidates should have experience in a fast-paced customer service environment, excellent communication skills, and IT literacy. NCH Europe is seeking a Customer Service Administrator for a 10-month fixed-term contract to join their busy sales support team. The position involves order entry, service

Proven experience in customer service, customer success, or operations leadership. This is a senior leadership role responsible for ensuring exceptional service delivery across all customer touchpoints, while driving retention, customer satisfaction, and long‑term value. As Head of Customer Servic

Ideal candidates will have strong communication skills, sales or customer service experience, and the ability to multitask effectively. A recruitment agency seeks a Customer Sales & Service Executive for a dynamic office environment in Portslade. This role involves engaging with customers via phone,

Job Title: Customer Service Representative. Provide VIP service to all customers. Deliver high‑quality service in call audits.

Strong service delivery or customer service leadership background. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication thro

Our in‑house customer services team are experts in solving escalated, complex customer enquiries. The team supports front‑line agents and works directly with customers to resolve escalated and varied queries across our range of products and services. Zopa, you will be responsible for the managem

Booker Group in East Midlands is looking for dedicated individuals to join our customer service team. Ideal candidates will possess a can-do attitude and a passion for providing excellent service. You will work in a dynamic, fast-paced environment and be responsible for ensuring customers receive th

Nottingham City Council is seeking a Customer Services Advisor to join their team in a permanent hybrid role. The position requires handling customer inquiries regarding housing issues, providing advice, and managing accounts while working effectively as part of a team.

A leading equipment rental provider in Lyng is seeking a Customer Service Advisor to enhance customer relationships and manage their journey effectively. Ideal candidates will possess strong communication skills and previous customer service experience, contributing to a thriving workforce committed

We are looking for an accomplished Customer Service Team Lead to oversee our Industry segment team, which supports direct customers and sales partners across the EMEA region with our full portfolio of RF, LF, and FO technologies. Customer complaints - receive complaints and forward to quality assura

Background in supplier / service management, service assurance, or technology operations within a complex enterprise environment. As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technolo

A minimum of 2 years’ experience working in a call centre or high-volume customer service environment. Strong listening skills and a customer-focused approach to problem-solving. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. Whatever your role in and around the store, everything you do will be focused on the customer experience. While you’re creating

Previous admin or customer-facing experience is a plus but not essential.

Govia Thameslink Railway is looking for a Customer Service Assistant at Clapham Junction. In this vital platform role, you will be the first and last point of contact for customers, providing high standards of information and service.

Strong skills in Customer Service and Customer Support. Customer Service Advisor Application. We’re looking for a switched-on, motivated and adaptable Customer Service Advisor to join our small and friendly team.

The Customer Service Advisor is responsible for delivering and coordinating a high-quality aftercare service for residents at Oval Village. This includes acting as the primary point of contact for residents, coordinating sub-contractors, managing customer communication, and supporting the wider Cust

Marks & Spencer Plc is seeking a passionate Customer Assistant for their Bakery section in the United Kingdom. In this fast-paced role, you will deliver exceptional service by maintaining the highest food quality and safety standards. Join our team and become a part of delivering freshness and five-

This full-time role involves scheduling deliveries, managing customer communications, and processing logistic documentation. The successful candidate will have administration experience and a customer-focused attitude.