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The Role The Business Development Manager will play a key strategic role in developing and expanding our brand within the UK market. The position requires a strong understanding of American-style restaurant systems, service models, and market development strategies, combined with the ability to train, lead, and support a growing UK team. Key Responsibilities: • Develop and execute the business growth strategy for our American dining concept across UK markets., • Lead the rollout of operational systems inspired by U.S. hospitality models, adapting them to local conditions., • Work with chefs and suppliers to ensure authentic American menu development, including ingredient sourcing and presentation., • Build supplier and brand partnerships to support future expansion and brand consistency., • Conduct market research and feasibility analysis for new locations and concept adaptation., • Train and mentor UK management and service teams in American-style service delivery, performance culture, and customer engagement., • Oversee marketing and brand-building initiatives aligned with U.S. consumer branding standards., • Manage financial forecasts, performance metrics, and business reporting for new concept rollout. Essential Skills & Experience • Minimum 5 years’ experience in a business development, operations, or leadership role within the American restaurant or hospitality industry., • Strong background in American dining concepts, including experience with Upserve / Toast POS, menu design, service delivery, and operational systems., • Proven record of managing or scaling food & beverage businesses in the U.S.markets., • Ability to train and inspire multicultural teams to deliver a consistent, guest-focused experience., • Exceptional organisational, communication, and leadership skills., • Commercial acumen and ability to adapt American business systems for the UK market. Desirable Skills • Experience with U.S. multi-site brand development., • Advanced Experience of U.S. POS systems, loyalty platforms, or customer metrics (e.g., Toast, Upserve)., • Familiarity with both U.S. and UK food compliance, licensing, and operations. What We Offer • Competitive salary and performance incentives, • Creative input in brand and concept development, • Professional growth within a fast-expanding hospitality business How to Apply Please submit your CV and a cover letter detailing your relevant experience in American-style restaurant or American hospitality operations, and how your skills can contribute to the development of this new brand in the UK.The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Responsibilities • Identify partnership opportunities, • Develop new relationships in an effort to grow business and help company expand, • Maintain existing business, • Think critically when planning to assure project success Qualifications • Bachelor's degree or equivalent experience, • 5+ years' prior industry related business development experience within an American company, • Strong communication and interpersonal skills, • Proven knowledge and execution of successful development strategies, • Focused and goal-oriented

The Back Office Technical Support individual will be responsible for providing technical and administrative support to both customers and internal teams, ensuring efficient resolution of issues, processing of data, and contributing to the overall improvement of operational delivery within the manufacturing environment. Key Responsibilities • Handle inbound queries from customers and service partners, ensuring timely resolution or escalation., • Investigate and process quotations, proposals, issues, complaints, bringing them to closure within agreed SLAs., • Produce operational reports and ad hoc analysis to monitor performance against KPIs and SLAs., • In collaboration with the commercial manager maintain and update CRM systems and internal databases accurately., • Collaborate with teams and management to ensure compliance with company standards and client requirements., • Production of weekly operational reports and other ad hoc analysis., • Creating and regularly publishing a portfolio of operational reports to support internal teams to drive improvements in performance delivery., • Providing associated commentary and understanding to ensure educated decisions can be made from the data., • Comply fully with existing business processes., • Ensuring performance is monitored against the contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)., • Producing all work in line with MSP Technologies Quality Standards and using best practice methods. Key Skills & Competencies • Technical & Analytical Skills: Proficient in Microsoft Office (Excel, Word, PowerPoint), CRM systems, and data analysis., • Communication: Clear, professional communication with customers and internal teams., • Problem-Solving: Ability to investigate issues, identify solutions, and make sound decisions., • Planning & Organisation: Prioritise tasks effectively in a fast-paced environment., • Customer Service: Strong focus on delivering excellent service and managing escalations., • Adaptability: Open to change and proactive in improving processes. Qualifications & Experience • Essential: GCSE (or equivalent) in Maths and English., • Previous experience in technical support or administration., • Strong IT skills, • Desirable familiarity with CRM systems., • Knowledge of data analysis and reporting tools. Personal Qualities • Professional appearance and attitude., • Self-motivated, proactive, and flexible., • Strong attention to detail and accuracy., • Commitment to company values and team goals.

In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant xrnqpay Store Manager, you'll be fully in charge of the store, gaining valuable ex...

Closing date: 07-01-2026 Customer Team Leader Location: Compston Road , Ambleside, LA22 9DR Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: 6am-2pm, Sunday, Monday, and Tuesday, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shifts Why Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Stream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

PRINCIPAL RESPONSIBILITIES Here at Latus we have ambitious growth and strategic plans to grow our business over the next year. With this in mind, we are looking to grow our teams and require like minded and professional people to support our journey To provide a wide range of company services on our clients sites throughout the UK to the highest possible standard. To achieve this, an OH technician is required to either drive a mobile medical unit (if applicable and assigned) or own vehicle if room-based. ROLE & RESPONSIBILTIES Drive a mobile medical unit (approximate size of an ambulance) or own road worthy vehicle to provide our services on client sites throughout the UK. Provide a wide range of company services on our clients sites such as: Hearing tests, Lung function tests, Skin checks, Hand-Arm Vibration Syndrome (HAVS) assessments, Vision screening, Job specific medicals (e.g. FLT driver medicals), Drug & alcohol screening, Blood pressure checks and Wellbeing assessments. The role involves working away from home with overnight stays for up to 4 nights most weeks (i.e. leaving home Monday morning and returning to home Friday evening). We operate a 24/7 service so the individual should be prepared to work shifts including early starts, evening and night shifts. The role is essentially Monday to Friday however some weekend work may occasionally be required. Ensure targets and KPIs are met whilst maintaining Company protocols and workplace rules and procedures. Ensuring a fantastic level of customer service is provided at all times to ensure the satisfaction of our clients and their employees alike. Display a positive and willing attitude towards your work Actively support and promote Latus Group and all its policies. TRAINING AND DEVELOPMENT Commit to and take responsibility for continued personal development Take responsibility for maintaining evidence of continued personal development Attend all relevant training internally and externally Share learning experiences with other team members Be willing to commit to undertake relevant training for formal qualifications To discuss ones own development needs with the Training & Quality Manager in order to consistently achieve best practice and continuously improve personal performance Willing to pursue further qualifications as deemed necessary within current legislation SKILLS/EXPERIENCE REQUIRED Previous experience delivering Health Screen services, or experience of a health and wellbeing background. Excellent communication skills at all levels. Excellent customer service / client focus skills. Computer literate and competent with Microsoft Office (Outlook, SharePoint, Word, Excel, Teams). All work is carried out on PC/laptop using bespoke Occupational Health software and specialist testing equipment. Full UK drivers licence, with a maximum of 6 penalty points. Has to be able to provide secure offsite parking for the mobile medical unit (if mobile unit is assigned). Able to work under own initiative. Pro-active attitude, able to make decisions and prioritise. Good time management skills with ability to work towards tight deadlines. Problem solver with a positive attitude. Attention to detail with emphasis on data recording. TPBN1_UKTJ

Supervises customer service associates and designated hitters.Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.Supports Store Manager with the overall operation of the store to achieve company deliverables; Works al