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Corporate Account Manager Location: Flexible, hybrid working position | Business Area: Corporate Sales We’re looking for a driven and results-oriented Corporate Account Manager to join our expanding Corporate Sales team, with a sharp focus on new business acquisition and hunting for new logo customers. Reporting directly to the Head of Corporate Sales, this role is ideal for a natural sales hunter who thrives on identifying, engaging, and converting new business opportunities. You’ll play a pivotal role in driving revenue growth by building relationships with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: • Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions., • Proactively create and convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives., • Identify and win new logo clients within targeted customer profiles, delivering consistent new business success., • Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ICT., • Deliver tailored, accurate proposals that reflect customer needs, business goals, and technical requirements., • Confidently present solutions to stakeholders at all levels, from operational teams to board-level decision-makers., • Understand and manage complex project opportunities, including timelines, milestones, and delivery expectations., • Conduct in-depth client profiling to uncover strategic objectives and align IT solutions with business vision., • Translate corporate strategy into technology solutions, demonstrating clear ROI and business impact., • Collaborate closely with technical architects to shape and deliver compelling, scalable solutions., • Achieve and exceed monthly, quarterly, and annual profit targets, contributing to overall team success., • Act as a mentor and role model within the sales team, sharing best practices and supporting team development., • Maintain strong knowledge of enterprise and infrastructure architecture, staying ahead of industry trends and innovations. The Candidate: • Ideally, you will have a firm grasp of the Telecoms industry and have strong knowledge and awareness of Chess’s product portfolio., • Active UK Drivers License and access to a vehicle., • Excellent communication skills at all levels., • Customer facing and presentation skills., • Strong negotiation skills and experience., • Active listening and open-questioning skills., • Avid commercial and market awareness., • Great numeracy and literacy skills., • Training/mentoring/coaching experience., • Self-driven, works on one’s own initiative., • Creative – makes opportunities happen with your own ideas., • Ability to work under pressure. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: • Private healthcare (free after 1 year), • Eye tests, flu jabs, and on-site health checks, • Mental health support from trained First Aiders, • Hybrid working support with a home office allowance, • 20 days holiday plus bank holidays, • Buy or sell up to 5 holidays twice a year, • Perkbox discounts on shopping, travel, fitness, and more, • Points-based rewards from year 2, • Charity donation matching (up to £100), • Recognition platform to celebrate your wins, • EE SIM offers for you and your family, • £1000 referral bonus, • Learn 2 Earn scheme to boost your salary, • Team socials and celebrations, • Bespoke onboarding and leadership training, • Dedicated Culture Team to support you Working Hours & Location: A standard week is 37.5 hours, Monday to Friday. This is a flexible hybrid role, requiring attendance at our Alderley Edge hub once a month for team collaboration and engagement, along with travel to customers as and when required. These visits will be scheduled with reasonable notice and are considered an essential part of your role to support collaboration, customer engagement, and team alignment. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. We believe that "if you're not growing, we're not growing." Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you.

Company Description Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Come join us and make a difference in the world! Discover more at Description We are seeking an experienced Legal Counsel/Contracts Manager, who will report to Head of Legal, to be based in Alderley Edge, Cheshire. The legal team at NECSWS are responsible for ensuring the integrity of, and maximising the potential of, commercial contracts for the supply of a variety of services and solutions, both to and by the company and its group. The core functions of the department are: bid management, new customer contracts, governance and compliance, supplier and third-party agreements, risk assessment and mitigation, post-signature contract and dispute management, legal and commercial education, training and awareness. NEC is an equal opportunities employer with a straightforward and all-embracing policy of equally treating all its employees, workers and job applicants. The legal team is very pro-active and is respected as an integral part of the business process, embedded as a core function. The business culture is professional without being overly formal. The role includes: • Preparing and presenting legal advice and drafting discussion points to be utilised when negotiating a variety of commercial contracts with customers, and (where required) suppliers to the company and its group, including software licensing, cloud hosting & SaaS contracts and support arrangements, supply agreements, outsourcing deals and consultancy arrangements;, • Reviewing and responding to bids, reporting on legal and commercial risk and recommending appropriate mitigation strategies within the corporate governance framework whilst balancing the needs of the business objectives;, • Advising and undertaking risk analysis in respect of existing contracts and new contract opportunities;, • Drafting and negotiating contracts, including contract variations;, • Management of contract documentation;, • Review and updating legal and operational templates, including provision of training across the various business units;, • Dealing with day-to-day legal and commercial enquiries from the business;, • Gathering and reviewing documentation relating to actual/potential disputes, Assisting with the preparingation of documents for disputes and litigation;, • Preparing legal advice on matters affecting the business in a clear and concise manner as required, and engaging with key stakeholders at appropriate all levels of the business;, • Liaising with external counsel and insurance brokers where required, ensuring that disputes are handled without prejudice to our insurance position; NEC is seeking candidates that can demonstrate the following: • A sound understanding of commercial contracts and core contractual principles, including limitation/exclusion of liability and liquidated damages;, • Commercial acumen;, • An ability to draft legal provisions clearly and precisely to a high standard, paying attention to detail at all times, • The candidate must be articulate and confident in communicating with a wide range of stakeholders at all levels, a natural conduit between the legal team and the business, a trusted advisor with the ability to say no without offence and can protect a position when required;, • The candidate must be able to work autonomously, assimilate large amounts of information quickly and draw conclusions/make decisions appropriately, • The candidate must also be a good team player, being comfortable with and experienced working in a very fast-paced environment;, • Experience in supervising and mentoring more junior members of the team would be advantageous, although not essential;, • An ability to work effectively under pressure whilst manging multiple workstreams simultaneously and balancing priorities as appropriate;, • Be able to work flexibly to meet the demands of the business, which may require working outside of core hours;, • Ideally have attained a legal qualification (e.g. law degree, SQE, qualified solicitor or legal executive) and/or 2+ years’ contract experience and demonstrable track record of owning and delivering pre and post contract activity (working in a contract/commercial manager role), • have experience drafting and negotiating commercial contracts, preferably with a technology, software and/or IPR bias;, • ability to identify and analyse key commercial risks such as KPIs, SLAs, contractual dependencies, and milestones;, • Ideally, have experience with public sector contracts and public procurement;, • demonstrate effective communication skills and people skills;, • Have a proven track record of successfully working within a team;, • have the ability to ensure high professional standards are met and sustained;, • be motivated and keen to learn and develop; We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell (FTE), • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A selection of flexible benefits to suit your individual needs, • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like., • Give back days, • Annual team and company away-days, • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required., • All offers are subject to satisfactory vetting, references and occupational health checks. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. xoofyoe And we’ll support you all the way. Remote working/work at home options are available for this role.

Aftersales Executives Certain Advantage is hiring for Aftersales Executives based in Macclesfield This is an immediate role. The Company We’re working with a business that’s a leading Automotive business in Macclesfield. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great perm opportunity, The Role: We’re looking for an enthusiastic and proactive Aftersales Executive to join their existing Aftersales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect perm role for you! Key Responsibilities Handle customer enquiries regarding aftersales services and support Schedule and manage service appointments while maintaining optimal customer communication Collaborate with service and technical teams to ensure timely service delivery Provide customers with updates and resolutions regarding their service experiences Promote aftersales products and services to enhance customer satisfaction Contribute to achieving aftersales performance targets £30,387, OTE £45,000 Shifts are working 45 hours a week over 5 days. The client is open 7.30am-6.30pm Monday to Friday and 1 in 3 Saturdays. Start date ASAP The Individual The successful candidate will have the following experience: Previous experience in an aftersales or customer service role in the automotive industry Previous Keyloop experience Exceptional interpersonal and communication skills Strong organisational capabilities with attention to detail A customer-focused mindset with a commitment to service excellence Ability to work effectively in a team-oriented and fast-paced environment A valid driver's licence is essential Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

The Knot Inn Job type: Full-time | Permanent Schedule: 5 days per week, variable shifts including days, evenings and weekends No live-in available The Knot Inn is a thriving countryside pub near Rudyard Lake, known for its rich heritage, quality seasonal food and warm hospitality. Popular with tourists, walkers, cyclists and locals alike, we are proud of our strong reputation and community ties as a family-run business. We are looking for an organised and motivated Assistant Manager to support the day-to-day running of the business. This is an excellent opportunity for someone with hospitality management experience who enjoys a hands-on role while also taking ownership of key administrative and operational duties. Working closely with the General Manager and Head Chef, you will help drive standards, service and efficiency across the business. Responsibilities Support the daily running of the pub and ensure smooth operations Lead by example on the floor and deliver excellent customer service Manage shifts and support the team during busy service periods Complete administrative tasks including emails, bookings, reports and paperwork Manage rotas, staffing levels and holiday requests using company systems Assist with recruitment, onboarding and training of new team members Maintain staff records, attendance records and HR administration Support stock control, ordering, invoices and supplier communication Monitor labour costs, stock margins and weekly performance figures Ensure compliance records are completed and up to date Handle customer feedback professionally and resolve issues promptly Step up to manage the business in the absence of the General Manager Requirements Previous experience as an Assistant Manager, Supervisor or Duty Manager in hospitality Strong administration and organisational skills Confident using email, booking systems and computer-based systems Excellent communication and leadership skills Passion for hospitality and customer service Ability to remain calm under pressure and prioritise effectively Good understanding of health & safety and compliance standards Hands-on, reliable and professional approach Full UK driving licence and access to transport due to rural location Benefits Career progression opportunities within a growing business Supportive family-run company culture Staff discounts Staff referral scheme Group income protection after qualifying period Life insurance after qualifying period 28 days holiday including bank holidays, increasing with service to a maximum of 33 days Free on-site parking Christmas Day off Positive and professional working environment Schedule 10 hour shifts Day shifts Evening shifts Weekend availability Bank holidays REF-228 159 TPBN1_UKTJ

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

You will take ownership of the. Employee engagement and experience strategy. Senior HR leadership experience within.

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. You can work with customers to deliver excepti

As the Head of Customer Success in our contact centre, you will lead the strategic direction, operational execution, and cultural development of our Customer Success function. Proven experience in Customer Success or Contact Centre leadership roles. Familiarity with customer experience frameworks (e

A proficient use of Microsoft Office is essential for this position. The ideal candidate should have a Bachelor’s degree and 3-5 years of relevant experience, with strong leadership and organizational skills. Responsibilities include overseeing training, developing vendor partnerships, and ensurin

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. The right candidate will have at least 10 years of relevant experience and will lead a global team in a dynamic hybrid working environment. This

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Prior experience leading Existing Customer Strategy (credit limit increase/decreases, repricing, cross‑sell, etc.

We’re seeking a Head of Student Experience to lead the coordination, development, and continuous improvement of our student support services. Job Title: Head of Student Experience. As a UK based Institute all our roles are based within the UK, so you’ll need to have the right to work in the UK,

TeamViewer is looking for a Global Head of Customer Support in Greater London to lead a multi-tier customer support organization. Candidates should have 10–15 years of experience in SaaS customer support, with proven success in improving CSAT and SLA metrics. This executive will define and execute

This is a remote-first position based in the UK, offering a supportive work environment and a range of perks including work from home flexibility. A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will

Real ownership of a flagship customer experience, with space to grow remit, scope and team as you prove impact. Step into a high‑impact role owning the digital journey for a multi‑service subscription brand, and turn a well‑loved but legacy experience into a product customers actually rely on

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. Ideal candidates will have senior experience in Customer Success or Account Management within SaaS or ERP environments, emphasizing commercial acumen and the ability

A leading financial data vendor in Greater London is seeking a Head of Customer Operations to oversee client-facing operations, sales support, and technical teams. The ideal candidate has proven experience in a financial data vendor environment, a strong background in CRM systems, and excellent comm

Salary: £65k to £75k pa (depending on experience). Maintain registers of legislation, particularly Environmental, Data Protection, and Health & Safety. Plan and coordinate employee awareness of company policies and procedures.

National Trust for Places of Historic Interest or Natural Beauty is seeking an experienced General Manager for its Bedfordshire & Hertfordshire portfolio. A competitive benefits package is offered, including a substantial pension scheme and holiday allowance. This role requires strategic and operati

Proven strategic leadership experience within a customer solutions, sales, commercial or energy services environment, including accountability for P&L performance and evidence of delivering profitable growth. Strong commercial understanding of low‑carbon solutions such as solar, battery storage an

In this role, you'll provide exceptional service, serving customers and ensuring they have excellent experiences. The role offers hourly pay, and includes benefits such as tips, pension, free meals on duty, and annual leave that increases with service. Airport Retail Enterprises (UK) Limited is seek

Candidates should have strategic leadership experience in energy services, a strong understanding of low-carbon solutions, and exceptional communication skills.

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. You will

Sainsbury's is seeking a Head of Value to lead the design and evolution of value frameworks and propositions, ensuring customer value aligns with commercial objectives. This role offers a dynamic opportunity in a competitive retail environment. The ideal candidate has proven experience in a complex

The package includes a base salary of £75k–£85k with a 20% variable component and offers a remote-first working model within the UK. This role focuses on reshaping the approach to Customer Success, emphasizing strategic growth and customer engagement. The ideal candidate possesses proven experie

Our client, an expanding firm of Chartered Accountants, seeks a new Head of Compliance. You should be a qualified Accountant with previous Compliance Experience in a similar accounting or other professional services (law etc) firm and willing to quickly pick up the detail of ICAEW regulatory require

Preply is seeking a Head of Product Marketing to connect brand with product innovation, driving growth across global markets. Ideal candidates will have over 10 years of experience in product marketing, with a strong focus on strategy and analytics. Responsibilities include shaping product positioni

A leading producer of personalised printed products is looking for a passionate and confident Prepress software talent to manage delivery of consistent colour and quality print files to print partners all around the world. Candidates must have a minimum of 3‑5 years’ relevant work experience wit

The ideal candidate will have 2-3 years of experience in office management or similar roles and possess strong organizational and communication skills. InvestEngine Limited is seeking a Workplace Experience Manager for their London office. This hands-on position demands a proactive approach to enhan

The Head of Live Music is responsible for defining and delivering the creative, cultural and commercial direction of KOKO’s live music programme across KOKO Theatre, Ellen’s and associated showcase and artist-led formats. Support the development of member-facing live experiences and exclusive pr

As Head of Customer Service, you will take full ownership of the end‑to‑end customer journey, from onboarding through to retention and contract renewal. Proven experience in customer service, customer success, or operations leadership. Trade Mastermind University Headquarters in Peterborough –

Head of Customer Operations – UKI. A senior customer operations leader with 5+ years’ experience leading Customer Support and/or Operations teams in a SaaS or technology-driven environment. Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seaml

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Experience with sof

A leading property development company in Greater London is seeking a Head of Customer Care to manage the customer service experience post-purchase. The ideal candidate will have leadership experience and excellent communication skills, with a passion for quality. The role offers competitive benefit

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. The ideal candidate will possess senior experience in customer success and demonstrate proven capabilities in managing client portfolios effectively. This senior rol

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

This role offers competitive benefits including up to 28 days of holiday and various health perks, creating a fulfilling work environment where personal expression is encouraged. The ideal candidate has prior housekeeping experience, attention to detail, and a passion for hospitality. A leading hosp

A leading financial services provider is seeking a Head of Customer Experience to lead a transformative initiative in how they engage with millions of customers. This senior role requires over 10 years of experience in customer service and operational leadership. Ideal candidates will have a strong

A global risk management consultancy seeks a Global Head of Workplace Services accountable for delivering effective office support across its global network. Strong leadership experience in workplace services, operations, or facilities is essential.

Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. If you’re excited by complexity, imperfect starting points, and the chance to shape how millions of customers experience a modern digital bank — we’d l

As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You're ready to tak

A leading insurance provider in Greater London is looking for an experienced Customer Success Team Leader. This role involves overseeing the Customer Success Team, enhancing client relationships, and ensuring exceptional service delivery. Benefits include competitive salary, 25 days of holiday, and

The ideal candidate will have over 10 years of experience in solutions engineering or a related field, with a strong understanding of data collaboration and customer engagement. A leading technology company in Greater London is seeking a Director of Solutions Engineering. This role involves leading

We are seeking a dynamic and strategic leader to take on the role of Global Head of Pipeline Operations and Client Experience, a critical position responsible for ensuring operational excellence and delivering a seamless client experience across our global data management ecosystem. Good working kno

MBM Executive Travel Recruitment is seeking a Customer Experience Lead for a leading transport company in London. This newly created director-level position involves shaping the customer journey and leading a team of five to ensure exceptional service across touchpoints. Responsibilities include dev

Frontify in Greater London is seeking a Head of Customer Support who can lead and develop a global team while evolving the support model into a scalable system using AI and automation. The successful candidate will have over 6 years of experience in SaaS support with at least 3 years in a leadership

MTVH is looking for a Director of Leaseholder Services to provide strategic leadership for its leasehold and shared ownership services across a portfolio of 20,000 homes. The role demands substantial experience in leasehold management, a strong understanding of governance, and the ability to drive s