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Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 – 17.00, Monday – Friday This is a great job for someone... We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you’ll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It’s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We’re proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection’s purpose is all about “helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one”, counting on us to be there for them when they need it most. * You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work * You will possess the ability to work within a close knit team as well as under your own autonomy * You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business * Supporting change in the business and raising suggestions for improvement Skills and experience we’re looking for * Experience in administration * Strong communication skills, via email and telephone * Ability to manage change of priorities and can organize and manage own workload * Approachable team member, able to easily build rapport with others * Excellent skills with Microsoft applications (especially Excel) What you’ll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary of £25,400 based on 35 hours a week * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga (___).

Client Proposals Specialist Location: UK Wide. Homebased with requirement to attend occasional site meetings. Salary: Up to £48,000 DOE + Bonus Contract: Full time, Permanent Benefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Private health insurance, Pension contribution, Employee referral scheme, Electric vehicle salary sacrifice scheme, Eye test vouchers and Employee A... ZIPC1_UKTJ

Account Manager Telecoms Up to £45,000 + very high OTE and car or allowance We are looking for an experienced Telco Business Development / Account Manager for a role selling the first-class telecoms solutions that our national client provides alongside their many other business technology services and solutions. As a proven company with an already large existing customer base, you will have access to... ZIPC1_UKTJ

Travel Consultant - Southampton, Hampshire.We are now accepting applications for the position of .Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique n

Rev & Regs are recruiting for an Account Manager position for a dynamic and exciting FinTech company working across the logistics sector. The Account Manager is one of the primary contacts for clients and product users and is an expert on the company’s products and services. The Account Manager is responsible for assisting onboarding of new clients, providing training and delivering sessions to support customer education, whilst providing an exceptional client experience. Responsibilities: • Act as the primary point of contact for clients & product users, addressing inquiries, providing updates, and resolving issues or concerns., • Cultivate and maintain strong, long-term relationships with clients & product users, understanding their needs and ensuring their satisfaction., • Manage a portfolio of clients & their subsequent product users, ensuring they receive exceptional service to enhance satisfaction and loyalty., • Plan, schedule, and attend regular site visits across your region, delivering informative talks about our services and products., • Be the first point of contact for escalations related to client/ product user queries, payment, tech, and other concerns., • Work closely with customer support and in-house teams to ensure that all client interactions are managed according to best standards., • Be an expert on the company's products and services, ensuring complete understanding and effective communication with clients., • Conduct virtual and face-to-face product demonstrations to ensure clients are fully aware of new technologies and service offerings., • Assist in onboarding new clients, ensuring a seamless transition and a strong foundation for a successful ongoing partnership., • Provide client training on new software, products, and services and created training materials to support customer education., • Identify opportunities to upsell and cross-sell new products, technologies, and services to clients & product users, contributing to the company’s revenue growth. Experience required: • Experience in account management, client services or similar, in logistics or technology., • Knowledge of CRM software and other client management software., • Ability to manage multiple accounts whilst maintaining quality standards and client goals are met., • Strong ability to build and maintain positive relationships., • Proactive, solution-orientated mindset., • Negotiation skills. Salary - £42,500 basic salary plus £5,000 car allowance plus bonus Location – Remote (ad hoc travel across sites in South West England)

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment.You will help resolve enquiries for both potential and existing customers acros

Live the cabin crew life Join our team as Emirates cabin crew and see the world as you work. This is your opportunity to be part of the world’s largest international airline. Look forward to a tax-free salary, free accommodation and great travel perks for you and your family. Make Dubai your home and enjoy all the benefits of this vibrant city. If you’re ready for a career that takes you places, apply online now and start your adventure with Emirates. Starting Salary & Flying Pay Your pay is made up of three components: a fixed basic salary, an hourly pay for operated flights and an overseas meal allowance. Basic salary: AED 4,980 / month Flying Pay: AED 69.60 / hour based on avg. 80-100 hours / month Average Monthly Pay: AED 11,244 / month (USD 3,061) These are approximate numbers for Grade II (Economy Class). Hotel accommodation as well as transport to and from the airport is provided by the company. We are looking for: • 1+ year of hospitality or customer service experience, • Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures, • High school graduate (Grade 12), • Fluency in written and spoken English (ability to speak another language is an advantage), • Arm reach of 212 cm while standing on tiptoes and minimum height of 160 cm which will enable you to reach emergency equipment on all aircraft types, • No visible tattoos while you’re in Emirates cabin crew uniform (cosmetic and bandage coverings are not allowed), • Can adapt to new people, new places and new situations Fly Emirates. Fly Better.

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystars complaints procedure.

You Will Be Responsible For: Building and expanding a portfolio of new clients across relevant markets Visiting prospects and existing customers to understand their requirements Presenting product options clearly and persuasively Maintaining strong product awareness to support informed discussions

We are supporting a global brand who are looking for a customer care assistant to join the online customer care team. Reports To: Customer Care Manager. You will be the first point of contact for customers across digital channels, ensuring every interaction is handled with empathy, efficiency, and a

Technical advice and support for distributor, trade partners and end.

Office Location - Chandlers Ford, Southampton.We are looking for Customer Representatives who excel at providing expectational customer service and looking to work in a friendly, supportive and customer driven environment.We are group who pride ourselves in delivering great results and as a Customer

The Company • A purpose-driven, commercially sharp business where decisions genuinely impact lives., • A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key., • Backed by serious investment and on a journey to modernise how their services operate. The Opportunity This is a pivotal leadership role with genuine succession opportunity, within one of the UK’s largest service operations. You’ll join a Senior Management team passionate about doing things right; for customers, colleagues, and the spaced they serve, and lead a contact and response centre encompassing critical service functions. Your goal: to take this operation and turn it into a technology-led, insight-driven centre of excellence. You’ll optimise performance, strengthen customer relationships, and lead a transformation that makes the service smarter, faster, but without losing that critical human touch. Lead a capable and committed management team and take total control of the budget and resources at your disposal, to make real change. • Optimising workforce planning and process design. The ideal candidate An experienced operational leader who combines commercial rigour with empathy and purpose. Someone that wants total autonomy and ownership of a business unit, operating as a mini-MD, with future development into the larger role within a PE business. You know how to manage complex, regulated service environments, and be comfortable getting into the weeds one day, and then stepping back and taking a broader picture look the next day. You need to be as comfortable inspiring our team as you are planning annual budgets! You’ll demonstrate that: • You’ve led large-scale (200+ seat) contact or service centre operations with measurable performance improvement., • You can work with customers to deliver exceptional experiences and outcomes. Understanding their challenges and being the advocate for improvement, along-side your leadership team., • You know how to use data, systems, and technology to drive smarter service delivery., • You’re confident managing multiple stakeholders, including senior leadership and key clients., • You can balance commercial accountability with a deep understanding of people and culture., • You’re calm under pressure and thrive in environments, where reliability and trust matter most., • You bring an engaging, empowering leadership style, enabling strong managers to own their domains and grow., • You’re looking for a long-term opportunity to make an impact, work closely with the MD and build your own senior leadership growth plan. The package • £90,000 - £110,000 + bonus., • 26 days holiday plus bank holidays, • Increased pension contribution., • Private Medical Insurance., • Life Assurance., • Hybrid working, with a Southern-Hampshire office (Very flexible setup!) You’ll have full ownership, executive exposure, and the opportunity to build something lasting, while leading a team that genuinely makes a difference.

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Spectrum IT Recruitment are recruiting for an IT Account Manager / Resourcer to join their fun, driven, ambitious team. If you have a background in customer service from membership sales, account management, charity, direct marketing, door-to-door sales, financial services, call centre etc then plea

Line / Service Desk / Helpdesk.

German Customer Service Representative - (Hybrid, mostly remote) Location: Cambridge (Remote and 1 x per month in the Office) Salary: £27,350 per year Client Profile: Origin Multilingual is proud to announce, we are searching for a German Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis. Key Purpose The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer who calls as well as having strong product knowledge. Key Responsibilities: • Answering calls from existing and new customers, • Proactively dealing with all queries relating to the business, • Taking orders and bookings via external and internal calls, • Managing email queries, • A professional approach with the ability to build rapport with each customer, • Demonstrating extensive knowledge on all product ranges, • Facilitating calls from B2B and B2C Personal Specification The successful candidate for the position, will have the following competences: • Previous experience in a similar role (preferred but not essential), • Customer service experience (preferred but not essential), • Self-motivated, with a ‘can do’ attitude, • Attention to detail with high level of communication skills is essential, • German Fluent speaker, • Computer literacy, • A passion to deliver the highest quality for our client’s customers Shift pattern: • E Shift + Saturday (37.5 hours per week):, • Monday, Tuesday, Wednesday, Friday, Saturday (11:45 – 20:00) Additional benefits: • Contributory pension scheme of up to 6%, • Opportunity to buy & sell holiday, • Gym membership discounts, • Contributory hospital and health cash plan, • Cycle2Work scheme, • Eye care vouchers, • Free monthly nutritional and personal care products, • Life assurance, • Discounts at leading brands and retailers

Swiss German Customer Service Representative - (Hybrid, mostly remote) Location: Cambridge (Remote and 1 x per month in the Office) Salary: £27,350 per year Client Profile: Origin Multilingual is proud to announce, we are searching for a Swiss German Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis. Key Purpose The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer who calls as well as having strong product knowledge. Key Responsibilities: • Answering calls from existing and new customers, • Proactively dealing with all queries relating to the business, • Taking orders and bookings via external and internal calls, • Managing email queries, • A professional approach with the ability to build rapport with each customer, • Demonstrating extensive knowledge on all product ranges, • Facilitating calls from B2B and B2C Personal Specification The successful candidate for the position, will have the following competences: • Previous experience in a similar role (preferred but not essential), • Customer service experience (preferred but not essential), • Self-motivated, with a ‘can do’ attitude, • Attention to detail with high level of communication skills is essential, • German Fluent speaker, • Computer literacy, • A passion to deliver the highest quality for our client’s customers Shift pattern: • E Shift + Saturday (37.5 hours per week):, • Monday, Tuesday, Wednesday, Friday, Saturday (11:45 – 20:00) Additional benefits: • Contributory pension scheme of up to 6%, • Opportunity to buy & sell holiday, • Gym membership discounts, • Contributory hospital and health cash plan, • Cycle2Work scheme, • Eye care vouchers, • Free monthly nutritional and personal care products, • Life assurance, • Discounts at leading brands and retailers

Complaint Handler - Home Claims Location: Remote Length: 6 months IR35: Inside Lorien's leading Insurance Client is looking for several Complaints Handlers to join them on an initial 6 month contract basis working remotely. This role is looking for people who have experience within customer service, specifically complaints handling within Home and Property sectors. As a case handler, responsible for home claims property complaints, you’ll own the problem and use your analytical skills to investigate and gather evidence on what’s happened. Speaking up and asking questions, whilst remaining impartial, will help you determine what the right resolution is. And doing all of this, in an efficient and prompt way, within regulatory guidelines, will help get things back on track for our customers. What you'll be doing: • Achieve good outcomes for your customers that are right first time, whilst adhering to all FCA Consumer Duty and regulatory requirements, and ensure that these are in line with our assurance handling requirements, • Take the initiative by being relentless in solving problems, making thorough investigations including understanding the customer impact and any vulnerability, to support you making informed decisions on what is right for both the customer and the company, • Follow our problem handling standards including evidencing and record keeping ensuring all complaint files are consistent, clear and easy to understand the story, for any reader, internal and external, • Achieve efficiency and meet productivity targets in complaint handling and prompt customer resolutions by adhering to the structured day and task management process and customer contact guidelines, • Ensure you keep your product knowledge up to date through effective use and review of policies, processes, and tools available to you, • Provide appropriate and effective feedback, both positive and developmental, to help improve frontline business and associated service providers complaint-handling, • Achieve and maintain the required level of performance against KPI minimum standards, • Strive for favourable FOS upheld rates, while reviewing your own and the wider department’s decisions, whether overturned or upheld, to apply learnings to future cases What we're looking for: • Must have previous experience in handling home claims property complaints within the financial services general insurance industry, as well as a good understanding of complaint handling regulatory requirements., • A passion for delivering an excellent customer experience and confident in dealing with customers over the phone or in writing., • An inquisitive mindset, strong analytical and problem-solving skills, and the ability to impartially review complaints, and all relevant evidence and make decisions that ensure a fair outcome for customers is essential, • Be able to liaise between our multiple business areas and service providers confidently, to influence people and situations to achieve fair outcomes, • Excellent listening and empathy skills as well as written and verbal communication abilities and ability to construct written final decisions, • Effectively manage a caseload of customer complaints, being able to plan, prioritise and achieve deadlines, • Ability to self-manage, motivate, and work on your own initiative, • Unifying customer views and implementing tooling for users to self-serve.

Are you an experienced accounts professional looking for a varied and dynamic finance role? We are seeking an Accounts Manager to join an established and growing UK business based in Southampton City Centre.

Spectrum IT Recruitment is expanding, and we’re looking for an experienced Account Manager / Resourcer to join our ambitious, friendly, and high-performing team.

As a Proposals Specialist, you will be part of a growing consulting division within DEKRA that specialises in helping clients to improve their organisational culture and operational environment in order to work more safely and achieve higher performance. You will play a strategic role in developing

We are looking for Customer Representatives who excel at providing expectational customer service and looking to work in a friendly, supportive and customer driven environment. As a Customer Representative, you will take inbound calls from our customers helping them with queries about their existing

Your main responsibilities as our Account Manager will be: · Technical advice and support for distributor, trade partners and end users · Account Management.

Vacancy: Account Manager-UK-Southampton Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities • Visit end customers and companies, establish, maintain and update customer files in database system, • Responsible for public relationship development, build and keep reliable relationship with clients, • Spot business opportunities and follow up with the orders, • Collect project information and promote sales, analyze competitor information, • Develop sales plan and implementation plan together, complete sales targets, • Participate in commercial negotiations for key projects to ensure that regional business objectives are met, • Support financing and collection work Qualifications • Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as Excavator, Mobile Crane, Concrete, Tower Crane, Forklift, Foundation, Aerial Work Machinery, Mining etc., • Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business, English or other relate filed., • Have skills for coordinate with leasing is preference, • Have the sense of responsibility and good communication skills, • Driving License: Driving license required Kindly email your CV to • Subject: Application for Account Manager-UK-Southampton vacancy.

The Customer Support Agent will provide exceptional customer service, assisting clients with their financial services inquiries and resolving issues efficiently.This role, based in Southampton, is ideal for someone with a proactive approach to problem-solving and a strong focus on customer satisfact

Our educational services are available in a wide range of educational settings; EYFS, Primary, Secondary, Further Education, SEN, and PRUs. Prospero Teaching are delighted to be recruiting a Recruitment Account Manager to join our Southampton Tuition Team! You will be working within the education s

Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Native German speaker You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Our client is

Job Description Account Manager Telecoms Up to £45,000 + very high OTE and car or allowance We are looking for an experienced Telco Business Development / Account Manager for a role selling the first-class telecoms solutions that our national client provides alongside their many other business t

Job Description Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment.You will help resolve enquiries for both potential and existin

Telesales & Customer Services Andover Overview To complete a daily outbound diary, building relationships with customers, whilst working on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries, orders, contacting potential customers, orde...

SENIOR ACCOUNT MANAGER (Promotional Merchandise) WHAT YOU NEED TO KNOW • Competitive salary (dependent on experience), • Strong commission structure, • Promotional merchandise and branded gifting supplier, • Managing key accounts and developing new opportunities, • Manage a portfolio of key accounts, ensuring excellent service and long-term growth, • Proactively identify new revenue o...

Account Manager (Excel Skills / Manufacturing) £25,000 - £30,000 + Progression + Flexible Hours + 36.5 hours a week + Training + Company Benefits Ringwood - Commutable from Southampton or Bournemouth Are you a Customer Support professional looking to join a family feel company which will offer you full training, progression to management roles and good work life balance? On offer is the chance to joi...

Graduate Account Manager (Excel Skills / Manufacturing) £25,000 - £30,000 + Progression + Flexible Hours + 36.5 hours a week + Training + Company Benefits Fordingbridge - Commutable from Southampton or Bournemouth Are you a Graduate with a technical degree looking to join a family feel company which will offer you full training, progression to management roles and good work life balance? On offer is ...

Job Description Client Proposals Specialist Location: UK Wide.Homebased with requirement to attend occasional site meetings.Salary: Up to £48,000 DOE + Bonus Contract: Full time, Permanent Benefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Private health insurance, Pe

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Become a Self-Employed Travel Consultant.Are you passionate about travel?.Ready to work on your own terms and build a business that fits your lifestyle? Join The Travel Experts and discover how to launch your very own successful travel agency business — no experience needed.As an ABTA-certified In

The ideal candidate will support the Business Development & Partnerships Manager with business development activities, focusing on contacting target industries/clients to gather renewal dates and build, qualify and covert pipeline into saleable leads.Join a collaborative and inclusive culture that�

Ready to work on your own terms and build a business that fits your lifestyle? Join The Travel Experts and discover how to launch your very own successful travel agency business — no experience needed. More people are travelling now than ever, and personalised travel planning is in high demand. As

More people are travelling now than ever, and personalised travel planning is in high demand. Ready to work on your own terms and build a business that fits your lifestyle? Join The Travel Experts and discover how to launch your very own successful travel agency business — no experience needed. Lo

Work full-time or part-time — from home, a café, or even the beach. Whether you want to do is as a side-hustle alongside existing work or make it into a big business the choice is yours. Anyone who wants to work in the.

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary.

Are you an experienced customer service professional ready to take the next step in your career? We’re working with a. Process-driven with a passion for improving efficiency and customer experience.

Experience in customer service (financial services experience is a bonus!). Customer Service Representative – Finance. Looking to build a career in financial services with a trusted, customer-focused organisation?.

We are seeking a highly skilled and experienced Head of Demand Planning & Customer Service to lead and optimise our demand planning and customer service operations. Monitor and analyse market trends, customer behaviours, and historical data to refine demand forecasts and improve service levels. Prep

Reporting to the MD of this product led, £150-200m t/o business, you will lead the end to end customer and consumer experience teams across customer service, sales order processing, product training, quality, technical and logistics and supply chain. Due to product innovation the business is expect

Experience in customer service and CRM tools is a plus, but not a must. A positive attitude and a love for communicating with customers and colleagues. Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! 🎉 We're on the lookout for Danish & English-speaking Cu

You don’t need previous customer service experience — we’ll train you. Customer Service Representative – Fully Remote (UK). As we grow, we’re looking for a friendly, proactive, and motivated Customer Service Representative to join our remote team.