Head of customer experience jobs in WarwickCreate job alerts

As Head of Customer, you will lead and manage our SME Customer Service, Mid-Market, and. We currently supply 14% of the industrial and commercial gas market, supporting around 13,000 customers and managing over 85,000 meters. Location: Coventry, office based – Monday to Friday, 8.

Head of Treasury & Structured Finance - SALARY: Up to £102k pa dependent on experience + ECO car + benefits Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the ne

Head of Colleague Experience - Leeds/HybridDo you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cross-charity programmes that modernise workplace experience, strengthen engagement and embed inclusive practices? Are you driven b

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

Head of Client Experience Delivery - Leeds/HybridReady for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating journeys that give people a better, clearer and more supportive experience when it matters most? Do you w

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Join a fast-growing B2B SaaS platform with a loyal customer base including major consumer brands. Strong leadership skills with experience owning commercial outcomes like retention and Net Revenue R

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading NHS Trust in Greater London is seeking a Head of Governance for Patient Experience & Engagement to enhance patient care and operational efficiency. Excellent opportunities for professional development are offered. This role requires a strategic leader with extensive experience in managing

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Head of Customer Success at Hyper Growth eCommerce SaaS. Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale.

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

The ideal candidate has over 5 years of experience in customer success leadership, especially in SaaS environments. A leading SaaS company in the AI fitness sector seeks a Global Head of Customer Success. The role involves leading a global team, developing customer success strategies, and driving on

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Prior experience leading Existing Customer Strategy (working with things like credit limit increase/decreases, reprici

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Head of Experience Test Engineering page is loaded## Head of Experience Test Engineeringlocations: Billund Project Houseposted on: Posted Yesterdayjob requisition id: 0000029191Job DescriptionThen join the LEGO Group’s Creative Play Lab and contribute to inventing ground-breaking new pla

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading casual dining restaurant group in Greater London is seeking a Director of Projects and People Experience to drive strategic initiatives enhancing business effectiveness and employee experience. The ideal candidate will have experience in fast-paced environments and demonstrate high integri

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Austen & Blake’s customer experience is powered by a growing ecosystem of customer care, CRM and internal sys

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Deliver operational plans, SLA targets, and customer satisfaction goals Act as a senior escalation point for executive-level complaints and media inquiries Skills & Experience: </

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

The post supports the delivery of the sites patient experience objectives alongside complex complaints handling, representing our director of nursing on key Patient Experience initiatives supporting the delivery of key objectives, driving quality assurance and improvement. As a senior member of the

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A fast-growing SaaS company in London is looking for a Head of Customer Success to manage the entire customer lifecycle and lead a high-performing team. This role offers the opportunity to build impactful processes that enhance the customer experience. The ideal candidate will have proven experience

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Head of Customer Success at Hyper Growth eCommerce SaaS. Proven experience leading and scaling Customer Success teams in a SaaS or tech‑led environment. Lead, coach and grow a high‑performing Customer Success team, creating a positive and accountable culture.

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. ECM/credit strategy—experience running/ownership of ECM within a lender.

A leading property development company in Greater London seeks an experienced General Manager to oversee operations for a new Build to Rent scheme. Ideal candidates will have strong operational management experience and a commitment to sustainability. This position offers comprehensive benefits incl

Are you a visionary leader in digital product management with a passion for enhancing user experience? Middlesex University is seeking a dynamic Head of Digital Experience & Product Management to lead our newly formed Product Team and drive innovation across our digital portfolio. Exciting Opportuni

The ideal candidate will have over 8 years of experience in customer experience management within the tech industry, excellent leadership skills, and a proven record of improving customer service. A financial technology firm in Bristol is seeking a strategic leader for the role of VP of Customer Exp

Head/Director of Existing Customer Strategy. Prior experience leading Existing Customer Strategy (credit limit increase/decreases, repricing, cross‑sell, etc. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business.

Deep experience leading Customer Success, Account Management or Customer Revenue functions in a SaaS or subscription-led business. Driving a cross-sell strategy to take customers from a core platform into a wider suite of services. The customer base spans several thousand accounts, from major enterp

The Head of Customer will lead the strategy, performance, and long‑term success of our customer‑facing teams across InPost Newstrade. Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on,

We are looking for an experienced and inspiring leader to join our team as Head of Customer Experience on an interim basis. Head of Customer Experience – six‑month fixed term. Experience in delivering customer satisfaction frameworks and leading cultural change.

Strong experience in technical sales and a track record of managing diverse customer portfolios are essential. A leading cloud software company is seeking a Manager for Customer Solution Engineering in London. This hybrid role focuses on strategic sales partnership, driving new business and enhancin

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish are recruiting for a Head of Customer Success in central London in the tech sector, with a focus on data. Get notified about new Head of Customer Success jobs in.

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. This hybrid role includes equity participation, Bupa Health Insurance, a £1,500 training

A technology company specializing in subsurface modeling is seeking an experienced Sales Manager to lead a dedicated team in the EMEA region. This role requires a strategic thinker with a proven track record in software sales and people leadership. Responsibilities include developing a sales strateg

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. You'll empower 5 Engineering Leads, partner with the Head of Product

A leading health and pharmacy company is seeking an experienced Head of Benefits & Wellbeing to innovate and shape the benefits and wellbeing agenda for over 50,000 colleagues. This permanent role involves creating an exciting strategy to enhance colleague experiences, leading a dedicated team, and

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu