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Are you looking for an employer who can offer you opportunities for growth and development in your occupational therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider occupational therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist OT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a ‘Great Place to Work’ for the 6th year running? Does working 4 days a week with FULL pay sound like a dream?!* It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Occupational Therapist Location: Hillingdon Grange – Slough, SL3 7LR covering Upton Grange, Yiewsley Grange & Colne Grange (distance between sites is approx. 20 mins by car) Salary: Up to £53,200 DOE Hours: 37.5 hours per week, Monday to Friday 8.30am-16.30pm Contract: Permanent – 52 weeks In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life’s important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations Our Promise • WE LISTEN. We never assume., • WE WORK TOGETHER. To make the remarkable happen. The role: We are looking for an Occupational Therapist to join our in-house clinical team at Upton Grange school. Working collaboratively with the education team, you will deliver bespoke Occupational Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Occupational Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding an occupational therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for an Occupational Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Hillingdon Grange School forms part of our Options Autism brand supporting children and young people aged 3 – 14 For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: • Recognised Occupational Therapy degree, • Valid and up to date HCPC Registration, • Registered member of RCOT, • Relevant experience in providing occupational therapy services within a similar setting is preferrable, • Previously engaged with people who are neurodivergent and/or experience learning difficulty and/or socio-emotional and mental health difficulties in any setting, being able to evidence transferrable skills, • Sound knowledge and clinical understanding of OT theory and its practical application to support independence, • Experience of multi-professional work with teams or services within the designated speciality preferred, • Ability to work independently, flexible and confident, • Clear and concise report writing skills Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward and flexible benefits package including: • £2,000 training allowance, • Life Assurance, • Pension scheme with options to increase your contributions, • Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support., • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 302893 #occupationaltherapy#CareersinEducation#SpecialEducation#CareersinCare #CareersinSpecialEducation #Therapists

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after: • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need: • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Hire Purpose is proudly partnering with Starfish Accounting, an independent and growing purpose-led practice that champions a human-centred, assured, and compassionate experience that their customers can confidently depend on. On top of receiving multiple awards, Starfish were nominated as finalists for Xero’s ‘Small Firm of the Year’ in 2023. Their ambitions to enhance operational capacity, expand their delivery team, and deepen personable support to small businesses has only flourished since proudly joining the responsible business movement and becoming B Corp certified in 2025. This brand-new appointment for an additional Client Services & Accounting Lead is true testament to this. Reporting directly to Emma Lawrence, Co-CEO, you will: • Attentively manage a varied portfolio of clients, with an emphasis on building and managing valued relationships, • Oversee and review the quality and consistency of output across your pod, • Coach and nurture your team, instilling leadership capabilities, and a sense of pride in their work, • Enthusiastically drive innovation and change across the organisation, while supporting initiatives for continuous improvement You will be joining Starfish ahead of a positive and steady period of evolution. This is not a role for someone who is uncomfortable with responsibility, wants to trudge along, and is averse to change and digital innovation. Therefore, we are only considering: • Experienced and qualified Accountants (ACCA/ACA/CIMA) with a track-record reviewing the output of Accountants and Bookkeepers, • Personable leaders with interpersonal skills and prior experience of delivering within a client facing role, • Proactive, and adaptable leaders with familiarity towards continuous improvement, • Individuals who can balance commercial judgement with an efficient focus on delivery Starfish’s culture reflects the ethos of their business as one that is genuinely invested in their community. As an employer that values and celebrates flexibility, you will be required in the office between 1-2 days' per week with Tuesday as a core office day, and the freedom to come in more often if you choose. If you would like to explore this opportunity in more detail, please submit your CV. A cover letter will be required as part of the process. Hire Purpose champions inclusive recruitment. We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity and inclusion. Hire Purpose is also proud to be an active member of The TEAM Network, the UK’s largest recruitment community of independently owned recruitment businesses.

Salary: £50-55k (depending on experience) You are a standalone, generalist HR Leader who: • Thrives working in fast-paced and dynamic entrepreneurial environments. (Bonus points if you've worked in a marketing agency and can relate to this description!), • Has experience directly engaging and influencing SME founders and leadership teams., • Thinks commercially about people challenges and opportunities., • Is equally as happy contributing at the board level on strategy, as you are rolling up your sleeves for hands-on execution. You appreciate how the HR function can drive business growth and pride yourself on your ability to: • Strike the right balance between employee advocacy and business pragmatism., • Truly understand and respect employee rights, whilst also demonstrating a clear commercial mindset., • Uphold compliant HR practices whilst showing flexibility to adapt to business realities when needed. You’re not a risk-averse, “by-the-book” HR leader who struggles with ambiguity. You’re able to balance employment law and HR best practices with business needs; making measured and thoughtful decisions that reflect both compliance and common sense. And you’re looking for a new opportunity to use these skills in an environment where you’re supported, challenged and appreciated. Allow us to introduce ourselves: BWP is an award-winning destination marketing agency and one of the Times Best Places to Work in the UK for 2025. We are a fast-growing, people-first business with a headcount over around 85 people following sustained year of year growth and an above industry average retention rate. We’re scaling quickly and, to stay competitive and protect the business, we are looking to ensure our internal people infrastructure matches the scale and ambition of our external brand. We know that investing in the right HR hire will safeguard our future and strengthen what we sell. If you think that might be you? Read on… What will the HR Business Manager at BWP do? As the first senior HR hire, your role will involve bringing structure and clarity to how we manage, engage, and retain our people - while ensuring we continue to meet ambitious business goals. Your key responsibilities will include: • Centralising and professionalising all people-related processes within the agency and ensuring internal compliance and adoption of policies and processes., • Partnering with the MD and Culture Lead on people and culture strategies to ensure HR initiatives align with business growth and agency culture., • Reducing staff churn and mitigating business risk by ensuring we have the best and happiest talent that feels supported and appreciated, • Supporting line managers with performance management issues and managing ER cases., • Building our employer brand and driving internal recruitment process, working with external partners as needed to attract a pipeline of talent., • Improving staff & leadership development, performance and retention., • Owning, interpreting, and acting on all staff feedback. What do I need to showcase in my CV to stand out? As well as having experience in a generalist HR leadership role within a fast-paced, founder-led, small- to mid-sized UK business, our ideal candidate: • Possesses commercial awareness: Understands the broader business objectives and how HR can be a lever to achieve them—not a blocker., • Is able to influence senior leadership to view people strategy as a driver of commercial success rather than simply a cost centre., • Has balanced judgment: Can uphold employment law and HR best practices while recognising when flexibility, nuance, or compromise is needed., • Is people-centric… with backbone: Genuinely cares for people and culture but isn’t afraid to make tough decisions when necessary., • Is strategic & operational: Can contribute at the board level on strategy, while also rolling up sleeves for hands-on execution., • Is a strong communicator: Can articulate both employee and business needs clearly, building trust with leadership and staff alike., • Has change management experience: Comfortable leading organisations through periods of change, transformation, or restructuring., • Is analytical & solutions focused: Can collate, analyse and interpret staff data to inform and drive people policies throughout the business., • Has experience working in business going through rapid growth and change., • Is comfortable working as team of one (with support from external partners and our Office Manager)., • Can be office-based in Marlow three days a week (Monday, Wednesday, and Thursday) . What’s in it for me? • All our employees enjoy the standard benefits you’d expect - a competitive salary (in this case £50-55k); 25 days paid holiday plus bank holidays and an extra day for your birthday; and a pension scheme. Plus, we also offer:, • Hybrid working –enjoy three days collaborating and building strong working relations with colleagues in our Marlow offices (Monday, Wednesday & Thursday) and two days working from anywhere., • Company bonus scheme (discretionary) – if BWP does well, so do you. You can get up to 8% of annual salary as a bonus., • Company wellbeing programme including a free counselling service as needed., • A culture of appreciation, reward, and recognition with monthly and quarterly awards and celebrations., • A busy social calendar with regular company socials. (Note: This role is based with our team in Marlow but there may be times where you will be asked to visit our second office in Manchester.) Next steps If this sounds like the role for you, please send a covering letter and CV to our Talent Manager, . We are aiming to appoint the right candidate to start as soon as possible; therefore, applications will be considered as they are received, and interviews will be arranged accordingly. Successful applicants will be invited to have an interview on Teams with our Managing Director. Wow them and you’ll be invited into the office to present a task and have a tour of the office. Nail that and the job’s yours! We typically respond to all applicants within two weeks of applying.

An excellent opportunity to join a growing international Supply Chain & Logistics organisation as Legal Counsel (Commercial), supporting the business across a broad range of commercial and operational matters for UK & Ireland. This role is commercially focussed and offers exposure to senior stakeholders and the opportunity to work closely with business leaders on strategic initiatives. You will operate as a trusted adviser, providing pragmatic, commercially focused legal advice interacting with multiple jurisdictions. The role has a strong focus on drafting, reviewing and negotiating a broad range of commercial contracts, supporting the business across diverse operational and strategic matters. Role • Draft, review and negotiate a wide range of commercial contracts, • Advise on contractual risk, liability and compliance matters, • Support the business on regulatory and governance requirements, • Provide day-to-day legal advice to operational and senior stakeholders, • Support procurement, supplier and customer negotiations, • Contribute to the development of legal processes and best practice, • Liaise with external counsel where required Candidate Requirements • Qualified Solicitor (England & Wales or equivalent), • 2+ years PQE (guideline only), • Sector experience is advantageous (Logistics, Storage, 3PL, Freight), • Strong commercial contracts experience, • Experience working in-house or within a commercial law firm, • Ability to provide clear, pragmatic advice to non-legal stakeholders, • Strong drafting and negotiation skills, • Confident communicator with good commercial awareness Salary ranges up to £80,000 depending on experience. This is a fantastic opportunity for a commercially minded lawyer looking to step into a broad in-house role with genuine responsibility and visibility across the business. The role comes with attractive benefits and flexible hybrid working approach. The role will be ideally based in Windsor, candidates from surrounding areas would be considered with commitment to some office days in Windsor. Please attach your latest CV. If you do not hear back within one week, please assume you have been unsuccessful. Unfortunately, due to the high volume of applications, individual feedback cannot be provided. Legal Counsel | Commercial Lawyer | In-House Lawyer | Contracts | Solicitor | Associate Solicitor

Commercial Tyre Depot Manager From £41,200 per annum (OTE up to £44,000 depending on experience and qualfications Average 44 hours per week, permanent. Tructyre are a proud part of the Michelin and Euromaster group, and Britain’s leading truck tyre specialist. We provide comprehensive commercial tyre management services to clients nationwide, including maintenance, supply, and 24/7 rapid assistance. Join us and contribute to "De-risking Britain's Fleets." The role: Tructyre has an exciting opportunity to join our Bridgwater depot as a Commercial Tyre Depot Manager. As Depot Manager, you will Share Tructyre’s passion for engagement, building strong relationships across the depot network and the wider business. • Provide effective leadership to a team of Commercial Tyre Technicians in challenging situations and critical timeframes., • Assist in the day-to-day tasks of the depot as and when required including HR based tasks such as employee engagement, skill development, and addressing knowledge gaps., • Manage the allocation of workload, ensuring efficient resource management within the team., • Generate key reports for the depot and provide regular updates to the Regional Operations Manager on team performance and operational activities., • Drive the overall commercial performance of the depot, contributing to business growth and success., • Comfortably handle customer-facing responsibilities, including participating in bidding/tendering for new business and conducting service reviews in collaboration with the Commercial team or Account managers. Benefits & Perks: • Competitive Bonus Scheme, • Ability to increase earnings by participating in callouts, • REACT Card Bonus of £800 (Card must be valid at time of joining and industry training certified), • 28 days (246.5 hours) holiday (inclusive of bank holidays), • Additional holiday days for long service, • Pension Scheme matched contributions up to 4.5% of basic salary, • Life Insurance, • Enhanced Maternity & Paternity pay, • Company Sick Pay Scheme, • Refer & Earn Programme, • Employee Discount Scheme, • Employee Assistance Programme, • Healthcare Cash Plan option, • Uniform and PPE provided, • Company van for business use only, • In house Technical Training Team What we are looking for: • Eligibility to work in the UK., • Full and valid UK Driver's License., • Adaptability to changing priorities and challenges., • Prior experience in commercial/truck tyre fitting leadership role., • License to Fit, REACT, or City & Guilds training. If you feel your skills match some or all the above, then we’d love to hear from you! About Us Tructyre’s mission is to eliminate tyre-related risks for Britain’s fleet of trucks, trailers, buses, and coaches. We do this by quickly fitting tyres, proactively preventing issues to enhance uptime and save money, and stepping in with urgent solutions when needed. De-risking isn’t just about tyres; it’s about making fleet management safer and more efficient, ensuring that tyres are one less worry for operators. We de-risk Britain’s fleets, keeping customers operational and cost-effective.

Salary: £26-27k (dependent on experience) You are a talented PR Account Executive with 6-12 months’ experience delivering newsworthy PR campaigns for clients. You’re experienced in, and passionate about, both B2B PR (must have) and B2C PR (nice to have). You’re looking to develop your skills in a local agency where you will be mentored and supported to achieve your potential. We are a Marlow-based Integrated Marketing agency looking to add another Account Executive to our PR team to support us delivering impactful consumer and trade PR campaigns for the retail and destination brands we work with. If we sound like a good fit for each other, read on... What is BWP and why should I work for the agency? BWP is an award winning destination marketing agency. We elevate brands with impactful, creative strategies that bring people to places to achieve commercial growth. Our work supports the growth of household name retail destinations like Trafford Centre, Livington Designer Outlet and Junction 32 as well as retail brands like Kärcher, Briggs & Stratton and Wines of Lisboa. All our employees enjoy the standard benefits you’d expect - a competitive salary (in this case £26k+); 25 days paid holiday plus bank holidays and an extra day for your birthday; and a pension scheme. Plus, we also offer: • Hybrid working – everyone at the agency enjoys three days collaborating and building strong working relations with colleagues in our Marlow town centre offices (Monday, Wednesday & Thursday) and two days working from anywhere., • Company bonus scheme (discretionary) – if BWP does well, so do you. Our Account Executives can get up to 4% of annual salary as a bonus., • Bespoke Personal Development Plans and the mentoring and support you need to pave your way to Senior Account Executive and beyond., • A busy social calendar with regular company socials, • A culture of appreciation, reward, and recognition with monthly and quarterly awards and celebrations., • Company wellbeing programme including a free counselling service as needed. What do PR Account Executives at BWP do? Our PR AEs are the backbone of the PR team working alongside the wider PR team to deliver effective PR and communication strategies. You’ll spend most of your time in ‘client delivery mode’, providing Account Managers and Account Directors with the day-to-day support and administration they need to drive forward campaign delivery including: • Media sell-in – you’ll be building and using your own enviable little black book of media contacts., • Copywriting – drafting press releases, blogs, opinion pieces and other content., • Creative idea generation – actively participating in brainstorms and meetings., • Reporting – attending status calls, writing status reports, drafting monthly reports. Your role will also involve building and maintaining healthy client relationships, maintaining regular contact with clients, and managing their expectations (directly or through your Account Manager). With your professional development front of our mind, you’ll be supported to learn all you can about both B2B and B2C PR, account handling and client relationship management. What do I need to showcase in my CV to stand out? We're looking for someone with 6-12 months of demonstrable experience in a PR role (which may have been work experience during your degree). B2B PR experience is a must have and ideally some, or all, of your work experience will have been in an agency. We're looking for someone who: • Enjoys and has experience of the more traditional aspects of PR and Comms (as an agency we have a Social Media team who we work closely with on social PR campaigns so if social PR is your main area of interest, this isn’t the role for you)., • Possesses the journalistic skills required to tell a story in infinite, compelling ways., • Has strong communication, organisational and interpersonal skills and can quickly, easily and confidently build strong working relationships with the media, clients and suppliers., • Has a great attitude and a willingness to work hard, take direction, and develop., • Isn’t afraid to say what you think and challenges expectations and assumptions. Enjoys pushing boundaries and finding new, creative ways of doing things (embodying our value Brave)., • Wholeheartedly loves PR. Works hard to deliver results and is enthusiastic about creating an environment where you thrive and where every day feels fulfilling (embodying our value Passionate)., • Is focused on delivering razor sharp results and tangible outcomes and making a positive impact on clients, colleagues and the wider community (embodying our value Impactful)., • Is fun, friendly and driven to use your heart as well as your head (embodying our value Human)., • Can be office-based in Marlow three days a week (Monday, Wednesday, and Thursday). I’m interested. What happens next? If this sounds like the role for you and you tick our ideal candidate boxes, we welcome your application. Successful applicants will be invited to have an interview on Teams with one of our PR Account Managers. Nail that interview and you’ll be invited into the office to meet a few more of the team you’ll be working with. Wow them, and the job’s yours. Please note, we’re aiming to appoint the right candidate to start as soon as possible; therefore applications will be considered as they are received. We typically respond to all applicants within two weeks of applying.

Job Title: UK and Ireland Compliance Specialist Location: Marlow Contract: 12 Months / 3 days onsite per week Hours: 37.5 hours per week Rates: up to £15.38 p/h Job Description SRG are looking for a compliance specialist for a leading pharmaceutical company based in Marlow. The UK and Ireland Compliance Specialist reports through the companies Office of Ethics & Compliance (OEC) Organization and directly to the UK&I OEC Lead. The primary responsibility of the Compliance Specialist is to assist in managing day-to-day execution of the UK and Ireland compliance program to ensure that commercial practices and spending comply with OEC Policies and Procedures, local regulations and codes/guides. Duties and Responsibilities Performs the following responsibilities under the UK & I OEC Lead’s supervision and direction: • Support in creating a best-in-class compliance program in partnership with the Affiliate Compliance Insight Forum (ACIF) to support business in UK. Prepare, attend, contribute and lead relevant follow up activities in relation to UK & Ireland AA Affiliate ACIF Meetings., • Support and communicate with individual contributors and front-line managers to provide basic and routine OEC and divisional policy interpretation and requirements, • Assist in facilitating the routing for approval of new and/or updated divisional policies, procedures and related forms and training assignments., • Manage database of UK/Ireland OEC approvals, exceptions and advice supporting assessments as assigned., • Implements, manages and interprets compliance policies, procedures and practices in alignment with the UK & I OEC Lead., • Assist in the creation and development of innovative educational and training programs. Foster an engaging, and interactive learning environment that enables users to achieve their learning objectives., • Organizes and maintains ethics and compliance records, documents and files in OEC and company’s document systems & databases. Including such systems as the OEC SharePoint, One Vault, Compliance Wire as required., • Support in the development, implementation, modification and oversight of the execution of the Affiliate monitoring program to ensure compliance with policies and procedures. Provide support in performing live monitoring activities as required., • Support the monitoring of the material review, approval, and withdrawal process to ensure compliance with Medical Affairs policies and procedures, as required., • Assists Affiliate with compliance audits, oversees the fulfillment of auditors’ requests, acts as liaison between business and auditors during on-site activities, evaluates and responds to preliminary findings and recommendations, guides the business in preparing corrective action to address findings and recommendations, and ensures timely completion., • Assist with the annual "self-assessment" exercise to evaluate internal controls, policies, and procedures, ensuring they are fit for purpose and working effectively. Support local Risk Analysis initiatives with explicit focus on UKI day to day activities., • Contributes to the Global compliance program by assisting in the development and implementation of international initiatives, as required., • Possesses working knowledge of the company’s business and functional areas., • Support in providing guidance and support in UK on national industry codes and regional/international industry codes (e.g. IFPMA), government regulations including the Foreign Corrupt Practices Act and other initiatives sponsored by the Office of Ethics & Compliance. Experience and Qualifications • Bachelor degree required. Finance, Audit, Business, Legal, Compliance, Pharmaceutical or equivalent work experience strongly preferred, • Ability to work in multicultural cross-functional teams, • Strong analysis and problem-solving skills, • Strong verbal and written communication, including fluent command of English, • Adaptability, • Takes initiative, • Customer Orientation, • Ability to meet tight timelines, • Solid professional experience with, or exposure to, business functions such as compliance, finance, legal, regulatory affairs, government affairs, • Pharmaceutical industry experience ideal

MiNightVet Maidenhead, Summerleaze Berkshire Salary up to £37,000 FTE depending on experience On-site | Permanent | Part-time Are you looking to slow down your working week? Fancy working a rota pattern that works for you - then read on! Active Vetcare Summerleaze is seeking a Saturday & Sunday nights RVN to provide wrap around care for our clients and patients. This position is part time working on average 12 hours a week, covering every other Saturday & Sunday night 7:30pm-7:30am (on a one week on one week off basis) This role includes inpatient care, triage and anaesthesia, among other things, and would suit an RVN who enjoys working OOH and is interested in ECC! You will be supported at all times by a Vet & PCA. MiNightVet Maidenhead (Summerleaze) is a small animal, out of hours hospital with a passionate team of vets, nurses, PCAs and receptionists. Our facilities include X-ray machine, dental x-ray machine, ultrasound, and endoscopy units, giving you the tools you need to deliver outstanding care. We pride ourselves on our friendly and collaborative environment where everyone is supported in providing the best possible care to animals. About you: We're looking for a dedicated Veterinary Nurse to join our MinightVet Maidenhead team. No two days will be the same, you will: • Be passionate about delivering exceptional care to both our patients and their owners every day., • Support the outcome of patients care in all aspects of clinical work as part of the team., • Ensure Quality is maintained by keeping our practice in excellent condition- ensuring quality of care and the best possible outcomes for every patient, • Learn, develop and grow with us, taking advantage of ongoing training and development opportunities offered by CVS and our practice., • Contribute to creating a positive environment, fostering a friendly, welcoming and supportive team culture., • Competitive salary of up to £37,000 FTE plus an allowance for annual leave, • CPD Budget, • Holiday pro rata, • RCVS fees covered, • CVS pension scheme, • Staff discount, • Employee assistance programme, • Save as you Earn scheme, • Excellent Nursing Career Pathway, • Voluntary Private Medical insurance scheme, • Health cash plan, • Fantastic Maternity, Paternity & joint parental leave plans, • Fertility & pregnancy loss policy Join us at CVS We're committed to creating a workplace where everyone feels welcome, valued and able to do their best work. We foster an inclusive and equitable workplace, where diverse perspectives are invited and people feel safe to speak up. Wellbeing support is always available, from monthly line-manager check-ins to our network of 400 Wellbeing Champions, Pastoral Support Vets and personal mentors. We offer leading benefits and policies, such as our Health Shield which provides support for physical and mental health. Our aim is to free up clinical colleagues to do what they do best, so we offer practices a wide range of operational support. Central expert HR, recruitment, payroll, IT, finance, procurement teams are on hand to support with all aspects relating to the smooth running of each practice. We prioritise investment in our facilities, delivering significant enhancements across numerous practices through a dedicated multi-million-pound improvement fund.

Customer Success Business Partner Manchester, Slough or Leeds (Hybrid 2-3 days a week in office) Competitive + Commission Permanent full time We are looking for an experienced Customer Success Business Partner (CSBP) to join IRIS Software Group, supporting our market-leading accountancy software portfolio. As a CSBP, you will act as a trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within the Customer Success Department, you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts. Key Responsibilities • Manage a portfolio of VIP customers, overseeing all products and solutions across each customer’s IRIS accountancy software portfolio, typically supporting customers with annual spend in excess of £50,000., • Develop strong, trusted-advisor relationships with customers and strategic partners, including senior stakeholders, to understand their goals and guide them towards successful outcomes., • Act as the primary point of contact for customers, strategically managing day-to-day communication, coordinating IRIS resources, and owning issue resolution and escalations., • Oversee the end-to-end customer journey, including onboarding, implementation, Go Live Reviews, adoption, and ongoing optimisation to ensure rapid time to value., • Drive product adoption, customer satisfaction, retention, renewals, expansion, and advocacy by aligning IRIS solutions to customer needs., • Maintain a deep and continually developing understanding of IRIS products, services, and roadmaps, advising customers on the most relevant features and best practices., • Create, maintain, and deliver Customer Success Plans for each customer and partner, using Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk., • Deliver Quarterly Business Reviews (QBRs) in collaboration with Account and Channel Managers to review performance, value delivered, and future opportunities., • Review adherence to operational SLAs and ensure appropriate success plans are in place to address any areas of non-compliance., • Act as the voice of the customer, providing structured feedback to internal teams to improve products, services, and the overall customer experience., • Support NPS and customer survey processes, ensuring customers are aware of and engaged with feedback initiatives., • Maintain a strong understanding of customer contracts, subscriptions, and terms and conditions to maximise value for both the customer and IRIS., • Identify upsell and cross-sell opportunities and contribute to lead generation in partnership with Sales and Channel teams., • Deliver Customer Success KPIs, including time to value, retention, lifetime value (LTV), and growth. Experience & Qualifications Essential • 4+ years’ experience in Customer Success, Account Management, or a similar customer-facing role, • Proven ability to manage multiple strategic customers concurrently, • Strong project management and organisational skills, • Excellent relationship-building capabilities, including at senior stakeholder level, • Strong verbal and written communication skills, including presentations, • Ability to prioritise effectively in a fast-paced environment, • High attention to detail and strong problem-solving skills, • Resilience and adaptability when facing challenges, • Self-starter who can work independently while contributing to a team Desirable • Experience with SaaS or accountancy software, • Familiarity with customer success platforms such as Gainsight, • Strong product knowledge or the ability to learn complex solutions quickly Why join IRIS Software Group? • Join one of the leaders in UK Accountancy software at an exciting stage of growth with clear cut progression paths., • Work for a certified Great Place to Work in every country we operate in., • Join an inclusive environment where your ideas and experience can shape processes.