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Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.
Job Location ReadingJob Description We are a leading company in the manufacture of Fast-Moving Consumer Goods (FMCG) making globally admired brands such as Gillette, Fairy and Oral-B. Here, at P&G's Reading Plant, we manufacture Gillette and Old Spice products, including some of the world's most ...
The Recruitment & Training manager must aim to achieve excellence in all aspects of the role whilst maintaining professional relationships with each level of management - aiming for maximum ...
UK Location National Tax Training Manager £75,000 plus benefits We are currently recruiting for a Tax Training Manager for a leading international practice to join their expanding National Tax team
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Role Description As Training Manager | Drones, you can expect to cover the following activities and responsibilities: Training Needs Analysis * Conduct a thorough needs analysis to identify the ...
An exciting opportunity has arisen to join our Operations team as an Application Training Manager (ATM). The ATM role is critical to the successful delivery of Meddbase to our clients. The ATM will ...
Burman are recruiting for a HE Systems Training Manager/ Consultant to join a London-based University on an initial 6-month contract. This is a hybrid working opportunity, sitting outside of IR35
Assistant Performance Manager (Vocational Training) Location: Hemel Hempstead- Centre based Salary: circa £35,000 (Some flexibility DOE) Type: Full Time,Permanent Role duties; * Support the ...
Manages, coordinates, and oversees security-related training * Follows a monthly plan coordinated by the Senior Manager and continually encourages - Security Management Team/supervisors and their ...
The Retail Integrity Training Manager is a SME role accountable for creating and delivering the internal (retail team + wider commercial function where required) and external (retailer estate ...
Paid training and regular personal and professional development. * No weekend working. * Family ... Manage, direct, and assist team members in their delivery of a safe and effective programme, ...
The Team Manager reports to the Operations Director, and works hand-in-glove with the Client ... Participating in Client training and briefing sessions * Produce Call Guides in line with best ...
Our Client is recruiting for an experienced Training Manager to lead their market-leading Commercial Training & Advisory services. The Head of Commercial Training is a critical, senior position and ...
Develop, maintain, and monitor the c2c Competence and Operations Training Management Systems. You will be required to undertake assessments of competence of operational assessors and other managers ...
Technical Manager - FoodLeading Branded Food Business £55-65K Full time; Site Based - with offices near Basingstoke, Hampshire - with regular travel. * Are you an experienced Technical Manager with ...
Providing support to the Technical & Training Manager in terms of administration, including; invitations, confirmations, certificates of attendance etc... * Competitor analysis * Liaising regularly ...
Initiatives encompass Sales Automation, Enablement, Sales Training, Sales Policy. * Core member of ... Manage local sales communications and ADPworks pages. * Plan and execute central and local ...
... Training, Beauty Therapy rooms, plus areas for relaxation. As a Duty Manager, you will be ... responsible for the delivery of the highest levels of customer service to all residents, guests and ...
To work with the Training Manager to implement, review and develop a training plan for the business and interacting with departments to ensure the effectiveness of the plan. * Work with managers and ...
Deputy Manager Location : Reading Salary: £32,708 to £36,556 per year Job Type: Permanent ... Referral programme * Employee Assistance Programme * Paid Training, including additional training ...
Full Training * Personal Private Health Care (Once Probation passed) Our highly successful Bracknell Branch is looking for an experienced Lettings Manager. This is a chance to join an award winning ...
... training management...). • Be in charge of the level of service of your team on your clients projects. PROFIT CENTRE MANAGEMENT • Managing your personal account, with relevancy to P&L, financial ...