Head of customer experience jobs in TwickenhamCreate job alerts

Catering Assistant Location: TwickenhamSalary: £22,750 (12.50 per hour)Hours: 35 hours per week Closing date: Monday, 9th of June Independent Care Home Caterer of the Year, 2024 Are you passionate about food Do you have excellent customer service skills Would you welcome the opportunity to join a...

Manage open customer orders including: Ensuring all customer orders are input to SAP prior to season cut off dates. We are looking for an experienced leader with a background in B2B (90%) and DTC (10%) customer service who has extensive leadership and industry experience. Manage and support the C...

My client is looking for an experienced Head of Business Architecture to join their Transformation and Change Delivery Operations team to play a crucial role in shaping the alignment of business capabilities and operating models with regional and global objectives. Providing design authority supp...

My client is looking for an experienced Head of Business Architecture to join their Transformation and Change Delivery Operations team to play a crucial role in shaping the alignment of business capabilities and operating models with regional and global objectives. Experience delivering high prof...

Working on a range of different projects across customer lifetime management, customer analytics, web and marketing analytics. Understanding of customer or web analytics is necessary. This well-known online platform is currently looking for a Head of Analytics to take their team to the next level...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. Budget for setting up your home office.

This is a pivotal role in the Fundraising Directorate as one of three Heads making up their Fundraising Leadership Team and provides an opportunity for an Individual Giving expert and leader with a passion for delivering excellent supporter experiences. They're working towards a brighter future f...

We are looking for an experienced leader with a background in B2B (90%) and DTC (10%) customer service who has extensive leadership and industry experience. Manage open customer orders including: Ensuring all customer orders are input to SAP prior to season cut off dates. Manage and support the C...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. Your oversight of the Care Dorset CRM will give you the data to set clear metrics, track ...

Harnham is working with a huge networking site to find a Head of Customer Analytics, setting up the function and leading the team to find out who is using the website and how. This hands on role involves leading a team of three to work on customer data, tracking user journeys and understanding ho...

The Head of Member Experience is a high-profile leadership role at the College, responsible for shaping and delivering an innovative and inclusive membership experience for over 25,000 paediatricians and child health professionals globally. As Head of Member Experience, you will oversee the devel...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. Our CEO, Danyal, has spent most of his career in PE and Investment Banking at blue-chip financial insti...

We are looking for an experienced leader with a background in B2B (90%) and DTC (10%) customer service who has extensive leadership and industry experience. Manage and support the Customer Service team based in our clients head office. Build strong relationships with Country Managers and work clo...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. Conducting voice of the customer (VOC) and observational voice...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. They are a hugely customer focused business and are introducing cutting edge technology and building a dynam...

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. Experience and track record in SaaS Sales, personally delivering a new business sales quota. Experience wi

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. Our CEO, Danyal, has spent most of his career in PE and Investment Banking at blue-chip financial in

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Experience leading CS for services/professional services in...

By aligning cross-functional teams and leveraging Voice of Customer data, the Global Head of CX will ensure that customer needs remain at the forefront of Nuvei’s growth strategy. Head of Customer Experience (CX). Nuvei's customer-centric strategy to drive enterprise customer satisfaction, retent...

Join us as our Head of Customer Communications Management, Centre of Expertise. Line managing a team of specialists and ensuring that the capabilities and capacities of your team can provide a high level of service to our stakeholders. The role of customer communications has never been more impor...

As Head of Experience Test Engineering you'll be a key member of the Play Engineering Leadership Team, under the Product Innovation & Marketing Department and will have a critical role working closely with the Corporate Quality Team. Head of Experience Test Engineering page is loaded. Candidates ...

The Head of Member Experience is a high-profile leadership role at the College, responsible for shaping and delivering an innovative and inclusive membership experience for over 25,000 paediatricians and child health professionals globally. The Head of Member Experience is a high-profile leadersh...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. We pride ourselves on our customer experience. You will be the first point of contact for our partners, conduct quarterly business reviews and will work closely with the wider Harper team to bui...

Act as the face of Cozmo in our showroom, engaging with customers and delivering an exceptional experience. You enjoy guiding customers through their journey and closing sales with confidence. You can juggle multiple projects and maintain a high level of precision.

By aligning cross-functional teams and leveraging Voice of Customer data, the Global Head of CX will ensure that customer needs remain at the forefront of Nuvei’s growth strategy. Head of Customer Experience (CX). Lead the creation of a scalable CX framework, ensuring consistency in how experienc...

As Head of Customer Service, you will be responsible at a strategic and operational level for:. Customer experience is key to their success as an ecommerce and B2B brand, making this role critical. The role requires an individual who can manage the fast pace of a scaling business, has the autonom...

As the Head of Brand Experience, you will be a key leader sitting on the Old El Paso and Green Giant Brand Development Leadership Teams. Flexible hybrid work policy, with an average of 2 days in the office per week and an early finish at 15:00 on Fridays. Extensive creative experience, ideally in...

Lead the operational delivery of EMEA Customer Engagement & Experience, orchestrating Go-To-Market activities and customer journeys. Collaborate with the Group CX organization to develop customer strategy, segmentation, and Voice of the Customer (VOC) programs. Represent EMEA in the Global Custom...

To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you ...

Lead the internal and external customer processing functions (on and offshore) and deliver a customer experience strategy that provides a quality premium service across the full range of delivery channels, meets all regulatory obligations and ensures good customer outcomes via in-house and outsou...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. Financial experience (PE, VC or financial services clients).

Exclusive: Head of Compliance & MLRO – Private Equity Experience Required. We have been exclusively appointed by our client, a Private Equity Asset Manager, to hire a Head of Compliance & MLRO holding SMF16/17. Ethical, expert, and professional recruitment by former compliance officers, specializ...

My client is looking for an experienced Head of Business Architecture to join their Transformation and Change Delivery Operations team to play a crucial role in shaping the alignment of business capabilities and operating models with regional and global objectives. Experience delivering high prof...

We are looking for an experienced leader with a background in B2B (90%) and DTC (10%) customer service who has extensive leadership and industry experience. Manage and support the Customer Service team based in our client's head office. Manage open customer orders, ensuring all are input into SAP...

Lead the Customer Success team to proactively manage relationships with existing buyer accounts, ensuring customer satisfaction, retention, and adoption of ShipServ’s solutions. This is a strategic, customer-facing role requiring a blend of maritime domain expertise, procurement knowledge, and co...

Reporting to the Head of Compliance and supervising a team, duties include:. We are ethical, expert, and professional recruiters, founded by former Compliance Officers, specializing in AML & Financial Crime (including Anti Bribery & Corruption). Design or oversee the design of detailed monitoring...

Manage and support the Customer Service team based in our clients head office. We are looking for an experienced leader with a background in B2B (90%) and DTC (10%) customer service who has extensive leadership and industry experience. Manage open customer orders including: Ensuring all customer ...

The role requires a strong strategic thinker, with proven experience of driving transformational change in complex organizations, and deep understanding of data as enabler of decision-making and driver of operational effectiveness in a fast-evolving technology landscape. Most of our people are sm...

Conduct must be customer centric, value driven and cross functional to delivery high impact customer engagement through thought leadership and in-depth understanding of the logistics industry. Project management of supply chain development engagements, from qualification to value proposition deli...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. Our CEO, Danyal, has spent most of his career in PE and Investment Banking at blue-chip financial insti...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. As the Head of Customer Success, your role will be to manage t...

Head of Client Relationships and Partnerships - Independent Valuation Firm - Experienced / AD / Director Level - Hybrid Working, 1-2 Days in Office per Week. My client is an independent, city-based real estate firm with over 100 years of establishment. Previous or current experience in a similar ...

Over 1000 customer across EMEA, USA & APAC. Experience within InfoSec, RegTech, Compliance-Tech or GRC solutions. Fully remote working available with multiple offices across the South.

To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you ...

As Head of Consumer Experience and Events, you will be responsible for driving instrumental change and growth for Penhaligon's by putting the consumer at the centre of our omnichannel journeys and experiences. Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) for rep...

Reporting to the Director of Customer Operations and as part of the Senior Leadership team, you will lead the Contact Centre and Customer Support teams, comprising approximately 220 FTEs involved in back-office processing, complaint resolution, and document management. Head of Contact Centre & Cu...

The role requires a strong strategic thinker, with proven experience of driving transformational change in complex organizations, and deep understanding of data as enabler of decision-making and driver of operational effectiveness in a fast-evolving technology landscape. Most of our people are sm...

Head of Customer & Partner Success. Make employment and pay decisions, conduct performance evaluations, and foster the professional development of team members. Represent firm at industry events, conferences, and partner meetings, building awareness of the organization's commitment to customer an...