Trabajos head of customer experience en TwickenhamCrear alertas

The Opportunity:Reporting into senior leadership, and taking charge of a team of 6 BDRs and 3 AEs, this is an exciting player/manager lead role for a well established business looking to launch a new project. Real gravitas – we want someone that can own whatever s

If you want to help us realise the value of our data to create differentiating AI experiences for customers and employees, read on!. Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc). Head of AI ...

Head of Enterprise IT Applications - must have strong IFS experienceOur client is an established and successful Manufacturing business, part of a group which has gone through exciting growth and is expanding across Europe. The Head of Enterprise Applications will be part of the I

Head of AI Customer Operations. If you want to help us realise the value of our data to create differentiating AI experiences for customers and employees, read on!. Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answ...

What do I need?Experience from B2B events/media/marketing/content or similarExcellent interpersonal skills and client management abilityStrong team management experience, passion for leadership

We are recruiting for a Head of Workplace Services to deliver FM across a exceptionally high end estate in Central London. We are looking for a customer first lead, you must have a background delivering FM and Workplace Experience services at a very high level. As a leading Facilities Management ...

Role responsibilities:Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc)Transform our customer journey into one that is ‘digital-fi

Are you ready to take the lead in crafting unforgettable visitor experiences? A celebrated Art Deco landmark in the heart of London is searching for a passionate and driven Head of Retail and Visitor Experience. Oversee the daily visitor experience, ensuring seamless tour operations and high leve...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. Requirements2 days per week in our North West London based office, and availability for in-person meetings in London for the rest of the week. You wil

Are you ready to take the lead in crafting unforgettable visitor experiences? A celebrated Art Deco landmark in the heart of London is searching for a passionate and driven Head of Retail and Visitor Experience. Oversee the daily visitor experience, ensuring seamless tour operations and high leve...

About the roleAs the Head of Customer Success for GMS, you will play a leading role in ensuring the success of our clients’ B2B content marketing campaigns through GMS and the wider GD Media marketing solutions offering. Work with the Director of Operations &

Support delivery of the Bank's VC data strategy to provide actionable MI on the outcomes being experienced by our customers with additional needs. Experience of designing solutions through research, insight and user-testing with a variety of audiences. Go-to expert on vulnerability through experi...

Head of Experience Test Engineering page is loadedHead of Experience Test EngineeringApply locations Billund Project House London posted on Posted 2 Days Ago job requisition id 0000022838Job Description&

Define and execute the long-term strategic plan for IDBS’s Customer Support services with a focus on reducing customer effort, maximizing user adoption and recognition of value for the customer and building a team culture to motivate and reinforce the delivery of the customer experience. Advocate...

THE ROLEWe are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. DISCLAIMERThis job description is a written statement of the essential charact

You should have previous experience of compliance monitoring (or external or internal audit if also covering regulatory requirements) of retail investments (and be willing & able to quickly pick up pensions aspects if not covered before). You should also have staff management experience (includin...

Global Head of Learning Experience and Instructional DesignReporting to: Global Head, Learning and Skills TransformationGroupM University prepares diverse industry talent to contribute to the creative transformation of our industry.

As the Head of Customer Experience Analytics at Back Market, you will lead a high-impact analytics function that empowers teams with data-driven insights to enhance customer engagement, retention, and overall experience. By building and mentoring a team of analysts, you will enable Back Market to...

Job DescriptionAre you technically well rounded and capable of leading people?Then join the LEGO Group’s Creative Play Lab and contribute to inventing ground-breaking new play opportunities and never-seen-before creativ

Lead and mentor a team of customer service leads, customer success executives and account manager. Strategise the next level of customer service required to ensure our donors have the best experience with our products. Experience with CRM software and customer success platforms.

We UseMessaging: Kafka, AWS SQS/SNSWHAT YOU’LL GET IN RETURNOur location-specific employee benefits are designed to cater to the unique needs of Tideans:Flexib

You will work closely with all areas of the Bank to support the development of the Bank's customer outcome reporting, through both ongoing MI and production of the annual Consumer Duty Board Report. You will work closely with the Head of VC Strategy to bring together the Bank's insight and eviden...

THE ROLEWe are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. WHAT WILL YOU GAIN FROM WORKING AT BBC STUDIOS<ol&g

Prior experience as a Head of/VP Customer Service, with a history of building and managing teams. Lead a Customer Service team of approximately 10 in the UK, focusing on customer obsession. My client is a smart electric vehicle (EV) charging technology provider, offering both hardware and softwar...

Your responsibilities will include:Organising and managing global client delivery operations across functional teamsEnsuring the highest quality standards, client satisfaction, and effective cost managementDetermining future cap

We need someone who has a wealth of experience in CEX improvement and can work professionally at pace. Design strategy for new tooling, technologies and work closely with our senior Customer Happiness operations manager to implement and manage our third-party vendor relationships to create an exc...

Experience of designing solutions through research, insight and user-testing with a variety of audiences. Support delivery of the Bank's VC data strategy to provide actionable MI on the outcomes being experienced by our customers with additional needs. You will support the development and deliver...

Through application, all candidates signify their acceptance of the above information and confirm that the information they provide is true and accurate to the best of their knowledge. Reporting to the Head of Compliance and supervising a team, duties include:. You should have previous experience...

We are looking for a customer first lead, you must have a background delivering FM and Workplace Experience services at a very high level. We are recruiting for a Head of Workplace Services to deliver FM across a exceptionally high end estate in Central London. Acting as the senior point of escal...

Experience of designing solutions through research, insight and user-testing with a variety of audiences. Support delivery of the Bank’s VC data strategy to provide actionable MI on the outcomes being experienced by our customers with additional needs. Designing and implementing policy, processes...

Job Description Are you technically well rounded andcapable of leading people? Then join the LEGO Group’s Creative PlayLab and contribute to inventing ground-breaking new playopportunities and never-seen-before creative experiences for LEGOfans of today and tomorrow! As Head of Experience Test En...

You will have a proven track record of accomplishments and target-driven successes in the customer service field, extensive experience of leading operational customer service teams. As Head of Customer Service, you will play a key strategic and operational role in ensuring the development, contin...

THEROLE We are seeking a strategic and experienced Head of UX &Design to shape and elevate our user experience capabilities acrossa diverse portfolio of products and services. Choose how often (in days) you would like to receivejob alerts by email: Head of User Experience & Design Permanent- Full...

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. We are seeking a strategic and experienced Head of UX & Desi...

Our Investors Spark Capital, Canaan,Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (ShravinMittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures(Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures(Ali Hamed), Nikesh Arora, Samih Toukan, and many othercontext-specific...

Define and execute the long-term strategic plan for IDBS’s Customer Support services with a focus on reducing customer effort, maximizing user adoption and recognition of value for the customer and building a team culture to motivate and reinforce the delivery of the customer experience. Advocate...

Head of Customer Services and Banking OperationsLocation: London Employment Type: Permanent, full-time position Weare seeking a highly experienced Head of Customer Services andBanking Operations to lead and manage our Customer ServicesDepartment. Oversee the daily operations of the Customer Servi...

You will work closely with all areas of the Bank to support the development of the Bank’s customer outcome reporting, through both ongoing MI and production of the annual Consumer Duty Board Report. You will work closely with the Head of VC Strategy to bring together the Bank’s insight and evide

Qualifications:Instructional Design Experience: 7+ years of experience in instructional design with a proven track record of developing and implementing successful learning programs. Global Head of Learning Experience and Instructional Design. This role offers a unique opportunity to contribute t...

A full UK or EC/EEA Driving Licence- Proof of Right to Work in the UK- IOS or Android smart phone- Proof of own bank account- And finally, have a great attitudeYodel recognises that its people are fundamental to its success. As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, ...

Experience of working with people of complex backgrounds and/or a good understanding of the sector. Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents. SIG actively encourages applications from individuals from a diverse range of ...

A full UK or EC/EEA Driving Licence- Proof of Right to Work in the UK- IOS or Android smart phone- Proof of own bank account- And finally, have a great attitudeYodel recognises that its people are fundamental to its success. As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, ...

We are looking for a Finance Manager with experience in contract negotiation to join our Senior Management Team (SMT) for two days a week. We have a track record in successful grant applications and are looking to generate income from the delivery of services. The postholder will be supported

You will need a good knowledge of horticultural equipment and machinery, and to ensure this is looked after and maintained as well as an understanding of current health and safety requirements. This is an opportunity for a dynamic person with lots of initiative to experience working for a small f...

The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face. As we believe in the Social Model o

As a Senior Healthcare Assistant, you will be instrumental in improving the lives of our residents, while being part of a supportive and collaborative team. This position requires advanced healthcare knowledge, strong leadership skills, and a genuine passion for making a positive impact on the li...

Recognises the value of both 1:1 working with young people and the importance of working as part of a group or team. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular ...

We connect skilled professionals with rewarding roles, using our industry expertise and innovative recruitment strategies to ensure the perfect match. Are you passionate about making a difference in the lives of children, young people, and their families? Join us at. Collaborate with local author...