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About our company Camira are a multi-award-winning textile designer and manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. Purpose of the role The Head Purchasing Contracts and Projects is a leadership position charged with managing the procurement activities for an organisation. This role involves developing and implementing purchasing strategies, leading projects to unlock potential, negotiating with suppliers, and ensuring that all procurement activities align with the company's ESG, operational and financial goals to transform purchasing from a routine administrative task into a strategic advantage. A successful Head of Purchasing Contracts and Projects must possess a blend of strategic thinking, financial acumen, and exceptional negotiation skills to drive organisational success through effective supply chain management. The day to day • To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements Strategic Project Sourcing and Planning • Develops Procurement Strategies: Creates tailored procurement plans for projects that align with business goals, including supplier selection, tendering, and cost estimation., • Manages Project Timelines: Coordinates with project teams to align with project milestones, ensuring that materials and services are available when needed to avoid delays. High Level Supplier Management • Negotiates Strategic Contracts: Leads negotiations for critical projects, establishing favourable contract terms, rebates, and service level agreements (SLAs)., • Supplier Relationship Management (SRM): Managing and negotiating with suppliers at a senior level to ensure optimal performance, quality, and price whilst building and maintaining strong, long-term partnerships, auditing their performance against KPIs., • Risk Mitigation: Identifies potential risks in the supply chain (e.g., price fluctuations, supply and service shortages, logistics delays and ethical issues) and develops contingency plans or alternative sourcing options. Project Based Financial and Operational Control • Value added cost control: Holds responsibility for purchasing budgets, tracking spend against forecasts, identifying opportunities for cost savings and efficiencies and crucially following through to visibly demonstrate tangible price, cost and waste reduction., • Standardisation and Process Improvement: Develops and implements standardised, efficient procurement processes to ensure consistency and compliance across projects., • Cross-Functional Collaboration: Works closely with all other departments to understand their purchasing needs and align with operational requirements. Compliance and ESG • Sustainability & ESG (Environmental, Social, and Governance): Integrates sustainable and ethical sourcing practices into project procurement., • Compliance: Ensures all purchasing activities adhere to company policies, industry regulations, legal and ethical standards. Leadership and Team Development • Mentors Colleagues: Leads and develops a team of logistics, buyers and procurement specialists, providing coaching and training on negotiation, market analysis, and ethics., • Performance Monitoring: Sets departmental KPIs and monitors performance to ensure that project objectives are met. Skills & Knowledge • Strong Negotiation Skills: Expert level contract negotiation and the ability to secure optimal terms., • Project Management Discipline: Results-oriented with the ability to meet strict deadlines., • Communication: Excellent interpersonal skills to work with diverse stakeholders., • Education: Bachelor’s or Master’s degree in Business, Supply Chain Management, or a related commercial discipline., • Certification: Ideally a Fellow or Member of the Chartered Institute of Procurement & Supply (CIPS) or equivalent (e.g., CPSM, CSCP)., • Experience: Usually 7–10+ years of senior-level procurement and project experience, including a proven track record in leadership and strategic cost reduction. Other Considerations • Strategic thinker with a practical, action planning and execution-focused mindset., • Collaborative influencer who can work across functions without direct authority, • Analytical proficiency in data analysis and financial acumen to support decision making., • Customer-centric and insight-driven., • Proactive, ownership-oriented, and accountable for outcomes, • Valid Passport (Due to the nature of the role, traveling abroad is occasionally required), • 23 Days + Bank holidays - plus option to buy, • Tech and cycle to work scheme Camira Values Our success lies in our customer’s success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future. Apply today At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.

Project Manager position with a leading and developing Engineering Consultancy paying up to £65,000 + benefits, including a 1.30pm finish every Friday! Their head offices are based in Dewsbury which are easily commutable from the Leeds, Batley, Wakefield and Bradford areas. An established and innovative Engineering company based in the Leeds area are looking for a Project Manager to join their team due to company growth and enhancement. The company specialises in the design, manufacture, installation and commissioning of manufacturing plants and equipment within the chemical, water and gas sectors. They are looking for a Project Manager to oversee and lead their upcoming projects from their site. Salary and Benefits of the Project Manager Annual Salary Between £60,000 - £65,000 (Dependent on Experience) Company Car or Car Allowance 1.30pm Every Friday 25 Days Annual Leave + 8 Bank Holidays (Increasing with years of service up to 28 days) Healthcare Cashback Plan via Westfield Health Death in Service Income Protection (1 X Annual Salary) Company Pension Scheme (6% Employer Contribution) Free Onsite Parking Company Phone & Laptop Role and Responsibilities of the Project Manager The responsibility of the Project Manager is to work within the Projects Team, managing projects from start to finish through their full life cycle to ensure the project is delivered safely and in compliance with the specified standards. Also making sure that the project is delivered on time and within budget. Key Responsibilities: To ensure the project meets customer specifications and interpreting client requirements. To define project scopes of work and to conduct site surveys when required. Develop project plans, timescales and associated project documentation. To monitor the project budget and identify additional chargeable costs. Identify and resolve issues that may arise during the project lifecycle. Track and monitor project milestones. Develop and deliver weekly progress reports. Essential Criteria of the Project Manager A strong background within Process Manufacturing and delivering full turnkey projects sectors. Previous experience within Project Management - Leading projects from concept to commissioning. A strong background within mechanical engineering. Strong understanding of CDM Regulations. NEBOSH or IOSH Managing projects up to £1M in value (CPAEX Projects) Ability to produce mechanical drawings using AutoCAD How to apply: To apply for the position of Project Manager, please submit your CV for review or reach out to Kate Wadsworth at E3 Recruitment for more information. TPBN1_UKTJ

Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. Please include portfolio/content showing evidence of your experience across these four areas:. And depending on the role you have

They are seeking a senior, commercially minded Fractional Chief AI Officer / Head of AI to help define, lead, and operationalise their AI roadmap. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Identified and progressed a small number of priority AI initiat

As Head of Customer Service, you’ll lead a luxury, concierge-style service function that protects customer trust, resolves complex situations with empathy and precision, and ensures every client feels genuinely cared for. Excellent knowledge of modern customer service and client care technology, w

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. With

Head of Customer Service - 3 month Fixed Term ContractA regional house builder have a temporary requirement for a Head of Customer Service to join their customer care team to support remedial works on new build housing developments in the Northwest area for a 3-month period.

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

This is a senior, hands-on leadership role where youll take real ownership of both Customer Experience and Quality Assurance. Youll play a key part in ensuring customers consistently receive an exceptional experience, while the business maintains the highest regulatory and quali. Im currently partne

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value realisation of RM’s enterprise solutions across key customer sectors and regions. As well as your office base, you can spend a proportion of y

We are looking for a Global Head of Guest Experience to build and scale. Proven track record of building hospitality experience/operations from scratch (pre-opening, SOPs, training, quality routines). Freedom to craft the “Utopia Way”: develop a distinctive Guest Experience Philosophy, service p

A leading eyewear company in Greater London is seeking a passionate Head of Retail to lead 18 stores and create a customer-centric culture. This full-time role emphasizes customer experience and requires strong leadership and communication skills. Benefits include generous employee discounts, compli

In this pivotal role, you will oversee the operational delivery of a diverse range of events, ensuring excellence and innovation in every experience. With a focus on creating memorable customer journeys, you will play a key role in shaping the future of the organization’s offerings. An established

Your focus will be on continuous improvement, leveraging data to guide decisions, and shaping exceptional customer experiences through cross-team collaboration. The position offers a hybrid work environment and competitive benefits, emphasizing growth and inclusivity in a diverse team. A global AI s

Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA).

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

A leading vehicle solutions provider in Leeds is seeking a Head of Customer Services. This senior role involves guiding the Corporate Customer Services function, shaping customer strategy, and overseeing a large team. The role offers a competitive salary and various benefits, including private medic

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Head of Engineering (Customer Experience). Proven experience leading

A leading cosmetics company seeks a Head of Retail UK&I to shape retail strategy across its brands. This pivotal role involves delivering exceptional commercial performance, driving retail excellence, and collaborating with various teams to foster a customer-centric approach. The ideal candidate wil

As the Head of Product – In-flight Customer Experience, you will define the vision for our in-flight customer experience and lead the roadmap to deliver it. Business Title Head of Product - Inflight Experience ( 16758 ). We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that s

A dynamic guest services company based in Wood Green, London, is seeking a Head of Guest Care to elevate the guest experience and lead a growing team. The ideal candidate will have proven leadership in guest experience, a results-oriented mindset, and the ability to optimize processes for efficiency

Flexible hybrid working (basedfromany of our national offices) with regular travel to the North-East,where our Head Office is based and working from hometoo. First impressions count, and so do lasting ones! As our Director of Customer Experience, you'llleadour evolutioninhow we listen, involve and d

The ideal candidate will have significant leadership experience in Customer Support and a proven ability to modernize support through innovation. Responsibilities include coaching team leaders, championing skill development for specialists, and enhancing customer outcomes. Join a diverse team commit

Head of Customer Experience & Training Coordinator. Because our team is only comprised of the best‑of‑the‑best, we pay the very top of market compensation + extra perks, to build a team full of real A‑Players. Act as the voice of the customer within the organization, providing regular insigh

This position also entails oversight of customer excellence teams and participating in key business meetings, making it a critical role in enhancing customer services and driving impact within the organization. The role involves leading the customer experience strategy across various touchpoints, en

A leading UK wealth management firm is seeking a Head of Wealth Proposition to lead strategic development of client-centric offerings. This pivotal role requires extensive experience in wealth management, regulatory expertise, and proven leadership abilities. You will ensure compliance, enhance clie

A historic charity in London, providing a unique visitor experience, seeks a Head of Commercial Operations. This role requires leading the operations team, ensuring high standards of visitor care, and maximizing income generation across various channels. The ideal candidate will possess strong leade

A leading software company in the UK seeks a Head of Professional Services to drive customer success. The ideal candidate will have proven leadership experience in a SaaS environment and a strong commitment to customer satisfaction. This pivotal role involves leading a dynamic team, forming strategi

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands‑on, enterprise client management, team leadership and business optimisation/transformation. Experience partnering with Sales to drive re

A leading educational technology provider in the UK is seeking a Head of Customer Success to lead strategic customer engagement for their assessment platforms. The position offers competitive compensation, hybrid working arrangements, and a focus on building an inclusive work environment.

Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We’re looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. Ideal candidates will have over 5 years of D2C experience, a passion for metrics, and a track record in high-growth environments. In this role, you wil

This high-impact role involves leading a team to ensure a sophisticated customer experience, utilizing AI and innovative workflows for enhanced customer retention. Candidates should have over 10 years of relevant experience, including leadership in a SaaS environment. A leading SaaS company in Great