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  • Manager of Client Care
    Manager of Client Care
    hace 1 mes
    Jornada completa
    London

    WHO ARE YOU? After years of success in Canada, UROSPOT is expanding into the UK. As the Manager of Client Care you truly change lives. Using your nursing / healthcare background, you will lead our client experience team and ensure the clients who walk through our door, frustrated by their pelvic health challenges, receive world class care that restores their freedom, confidence, and trust in their body again. You ensure clients leave feeling educated and empowered about their health and wellness. At UROSPOT you’ll become a subject matter expert on all things pelvic health. You will lead our pelvic health done differently care model that incorporates education, health coaching and our non-invasive, disruptive technology that restores the fitness of the pelvic floor musculature to help improve quality of life for those struggling with bladder leaks, urgency, frequency, prolapse, GSM etc. No more changing pads and nappies as a nurse / healthcare professional. Our clients stay fully clothed throughout their journey at UROSPOT. You will build relationships with our clients by leading all client consultations, developing an individual care plan for each person and inspiring them to prioritize their health. Your impeccable listening skills, empathetic understanding and contagious passion will help ensure our clients feel heard, understood and are provided the hope they so deserve. You are a natural storyteller and leader. Your warmth, competence and professional appearance immediately build trust; making people feel comfortable. Your attention to detail will ensure a meaningful brand experience every time you interact with a client. You are excited to lead a small team of like-minded people passionate about improving women’s health. You are a confident coach and enjoy helping others succeed as well as inspiring a team around a common goal. Passion with purpose is what you’ve been craving. Setting a goal and crushing it lights you up inside. Leading a small team excites you. A regular Monday-Friday schedule feels like a dream come true. We can’t wait to meet you. JOB DUTIES: • As a passionate brand ambassador, take lead role in client consultations. Review intake forms in advance of consultation. Listen empathetically and question brilliantly to build an individualized care plan for each client. In a safe and effective manner provide trial treatment and coordinate their treatment protocol with the help of our Client Care Administrator. You are the ultimate owner of client experience., • Responsible for conversion from interest through to treatment., • Fully understand how to perform every role in the clinic operations. You are able to step in wherever necessary when staffing shortages occur or to cover breaks., • Correct performance in each role if process is not being adhered to., • Handle all customer complaints and comments in a professional, timely and mindful manner knowing “clients at our core” is a core value at UROSPOT., • Respect and protect the rights of clients, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse., • Maintain and model appropriate personal boundaries with clients, and refrain from involvement with client personal affairs or other business that may constitute a conflict of interest., • Ensure that all direct reports delivering treatment comply with company policies, procedures, and ethical standards. Ensure clients receive exceptional care during their treatment protocol., • Ensure correct reporting procedures for all client sessions are entered completely and efficiently., • Ensure that team members adhere to all appearance standards, personal hygiene and safety procedures and guidelines., • Ensure that safe work practices are followed., • Contribute ideas and oversee and assist with the planning and implementation enhancements that make our client experience better., • Analyze departmental operations and identify areas requiring improvement., • Submit any required reports on time and complete., • Communicate effectively and use a professional approach with all team members, managers, supervisors, clients, and stakeholders., • Knowledge of external regulatory bodies governing the organization. This includes partnering with clinic owner to ensure policies and procedures adhere to CQC expectations., • Assist the owner in the hiring of staff., • Maintain current credentials as required for employment. JOB REQUIREMENTS: • Registered healthcare professional (e.g. RN / BScN or other healthcare professional); current certificate of competency from the appropriate regulating body and must be in good standing (e.g. NMC), • Completion of an Enhanced DBS check., • Further education / interest in women’s health, pelvic health or other related specialism., • Familiarity with CQC and keen to ensure the UROSPOT services adhere to all policies and procedures., • Sales and client management experience is an asset., • You are a storyteller, a planner, a lover of being organized., • Passionate about helping people., • An innate leader – you have led teams before and relish this opportunity., • Able to set expectations, delegate and monitor progress of all direct reports., • Effective leadership skills, with a strong focus on mentoring and motivation of employees., • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills., • You believe in women's empowerment and are eager to be a part of something with a true purpose that will change women's lives for the better. WORK CONDITIONS: • Work environment is one where you bring clients joy, freedom and confidence in a beautiful setting., • Currently a Monday-Friday operation during the day. Possibility of Saturdays in the future with expansion., • Interaction with clients, employees and owners., • Occasional help at marketing events. Acknowledgement and Agreement UROSPOT is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons. As such, UROSPOT will provide reasonable accommodation for any applicant, as requested during the hiring process.

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  • Support Worker
    Support Worker
    hace 1 mes
    Jornada completa
    Southall

    Support Worker – Semi-Independent Supported Accommodation Company: Helping Hands Supported Living CIC Location: Multiple locations in Middlesex, London Hours: Full-time or Part-time Start: Immediate We are looking for reliable and compassionate Support Workers to join our team, supporting Vulnerable young people and adults in Semi-Independent Accommodation. Our clients include Care Leavers, individuals experiencing homelessness, Ex-offenders, and people with Mental Health or substance misuse needs. Role Responsibilities: • Deliver regular support sessions and welfare checks, • Support residents with tenancy responsibilities, cleaning rotas, and house rules, • Assist with Universal Credit updates, form-filling, appointments, and daily living skills, • Help clients with college applications, job searches, and accessing external services, • Provide emotional support and signposting to mental health teams, GP, and other agencies, • Maintain accurate support logs, risk assessments, and documentation, • Work collaboratively with social workers, probation and local authorities, • What We’re Looking For:, • Caring, patient, and confident working with vulnerable people, • Strong communication and organisational skills, • Good computer skills — able to write support logs, emails and update client records, • Ability to work independently and manage your caseload, • Previous experience in support work is helpful but not essential, • Willingness to travel between properties What We Offer: • Training and development opportunities, • Supportive team environment, • Career progression, • The opportunity to make a real difference Apply now to join our growing team!

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  • Care Manager
    Care Manager
    hace 1 mes
    £40400 anual
    Jornada completa
    Hayes

    Job Overview: We are seeking an experienced and dedicated Care Manager to oversee and coordinate our residential, day, and domiciliary care services. The successful candidate will ensure that our services meet the highest standards of care, comply with regulatory requirements, and align with our organization's values and objectives. Key Responsibilities: Service Management: 1. Oversee the daily operations of residential, day, and domiciliary care services., 2. Ensure the delivery of high-quality, person-centered care that meets individual client needs., 3. Develop and implement care plans in collaboration with clients, families, and healthcare professionals. Staff Leadership: 1. Recruit, train, and manage care staff, fostering a supportive and effective team environment., 2. Conduct regular staff evaluations and provide ongoing professional development opportunities. Compliance and Quality Assurance: 1. Ensure services comply with all relevant legislation, regulations, and standards., 2. Monitor and evaluate service delivery, implementing improvements as necessary. Financial Oversight: 1. Manage budgets effectively, ensuring resources are used efficiently., 2. Monitor financial performance and implement cost-control measures. Stakeholder Engagement: 1. Build and maintain positive relationships with clients, families, staff, and external agencies., 2. Represent CareX Group in meetings with regulatory bodies and other stakeholders. Qualifications and Experience: 1. Proven experience in a managerial role within the care sector., 2. Relevant qualifications in health and social care (e.g., NVQ Level 5 in Leadership and Management for Health and Social Care)., 3. Strong knowledge of care regulations and standards., 4. Excellent leadership, communication, and organizational skills., 5. Ability to manage budgets and resources effectively. What We Offer: 1. Competitive salary and benefits package., 2. Opportunities for professional development and career progression., 3. A supportive and collaborative working environment., 4. The chance to make a meaningful difference in the lives of our clients.

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  • Registered Care Home Manager
    Registered Care Home Manager
    hace 2 meses
    £39000–£42000 anual
    Jornada completa
    Hersham

    Are you a passionate and experienced care professional ready to lead a warm, person-centred residential home? We’re looking for a dedicated and compassionate Registered Manager to join our care team and make a real difference every day. About Us Our 30-bed residential home in Walton-on-Thames provides high-quality care and support for older adults, including those living with dementia. We pride ourselves on creating a welcoming, homely environment where residents are respected, valued and truly cared for. The Role As our Registered Manager, you’ll take the lead in ensuring the home runs smoothly, safely and in line with CQC standards. Supported by the Operations Manager, you’ll be responsible for the overall management of the home — from supporting staff and ensuring excellent care delivery, to maintaining compliance and driving continuous improvement. Key responsibilities include: • Leading, motivating and developing a committed care team, • Overseeing the delivery of person-centred care with compassion and respect, • Ensuring compliance with CQC and all relevant legislation, • Building strong relationships with residents, families, and professionals, • Managing vacancies, admissions and discharges, home audits and care plans effectively About You We’re looking for someone who combines professional experience with genuine care and empathy. You’ll need: • At least 1 years’ experience as a Registered Manager in a residential care setting, • Experience in dementia care and a passion for supporting older people, • Strong leadership, communication and supervisory skills, • Knowledge of CQC requirements and best practice in adult social care, • Level 5 diploma in Leadership & Management for Adult Care (or working towards it) What We Offer • Supportive and friendly team environment, • Opportunities for ongoing training and professional development, • Competitive salary, • The chance to lead a home where your ideas and passion truly make an impact If you’re a caring, dedicated professional ready to take the next step in your career, we’d love to hear from you.

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  • Art & Design Teacher (Part-time)
    Art & Design Teacher (Part-time)
    hace 2 meses
    £330–£550 mensual
    Jornada parcial
    London

    Pay: £26,400.00 per year Job Description: Art and Design Teacher (Part-Time) • Hours: 0.15–0.25 FTE (6–10 hours per week), • Salary: £330–£550 per month, • Location: 3–5 hours in-school (various locations in West London, North London) and remaining hours off-site, • Contract: Term-Based (Autumn Term, Spring Term & Summer Term) About IDEA Design Hub CIC IDEA Design Hub CIC is a creative education organisation dedicated to making design learning accessible, joyful, and empowering for all children. We deliver inspiring art and design programmes for children aged 4–14 through after-school clubs, community projects, and holiday camps. Our mission is to nurture creativity, confidence, and design-thinking skills that help children thrive in learning and in life. IDEA currently partners with 25+ primary schools across London, working closely with schools and local boroughs to deliver a wide range of creative clubs as part of the Holiday Activities and Food (HAF) Programmes in Bromley, Kingston, and Wandsworth. Overview We are seeking passionate and imaginative Art and Design Teachers to join our creative education team. The ideal candidate will be enthusiastic about both traditional and digital art, with the ability to inspire young learners to explore, invent, and express themselves through design. You’ll work collaboratively with our team to develop and deliver exciting curricula across our signature creative clubs, including: • Little Architect Club, • Little Fashion Designer Club, • Comic Club, • Manga Club, • Digital Art Club, • Video Game Design Club, • Video Animation Club, • STEM Club, • Mini Artist Club This role is perfect for art and design students or early-career educators looking for meaningful, hands-on teaching experience in creative education. Key Responsibilities • Design and deliver fun, engaging, and educational art and design sessions tailored to different age groups and abilities., • Teach a variety of creative techniques — from drawing and sculpture to digital design and model making., • Support children in developing artistic skills, confidence, and creative problem-solving., • Assess and celebrate student progress through projects, exhibitions, and participation., • Create a welcoming, inspiring, and inclusive learning environment., • Collaborate with other IDEA educators to design new workshops and cross-curricular projects., • Provide positive, constructive feedback that nurtures each child’s creativity and growth. Skills and Attributes • Strong knowledge of a range of art, design, and digital media techniques., • Excellent communication and classroom engagement skills., • Ability to inspire curiosity and creativity in young learners., • Patience, adaptability, and an open, supportive teaching approach., • Strong organisational and time-management skills. Qualifications • A degree (or working towards one) in Fine Arts, Design, or Education (Art-focused) is preferred but not essential., • Experience working with children or in creative/educational environments is highly valued., • Ideal for university students or emerging practitioners in Art and Design seeking rewarding teaching experience. Hours and Commitment This role involves 6–10 hours per week, including approximately 3–5 hours of in-school teaching across partner schools and the remaining time for off-site curriculum planning and preparation. Why Join IDEA Design Hub CIC At IDEA, you’ll be part of a supportive and innovative community that believes in the power of creativity to build confidence and spark imagination. You’ll have the opportunity to: • Develop your teaching and creative leadership skills., • Work across diverse art and design disciplines., • Contribute to meaningful, community-based creative education., • Inspire the next generation of designers, makers, and innovators. Join Us If you’re passionate about art, design, and inspiring young minds — we’d love to hear from you. Help us nurture creativity, imagination, and joy through design education that makes a difference. Apply now to join IDEA Design Hub CIC’s growing community of creative educators. Job Type: Part-time Benefits: Flexitime Work Location: Hybrid remote in London N10 1NR Expected start date: 01/12/2025

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