


Junior Administrator (PPM & Reactive Maintenance)
Company: Landmark Facilities Management
Location: Ealing, West London
Job Type: Full Time, Permanent
Salary: £25,000 to £28,000 per annum, depending on experience
Working Days: Monday to Friday, office based initially with option to hybrid.
About Us
Landmark Facilities Management is a family run business based in West London, providing planned preventative maintenance, reactive repairs, building compliance and refurbishment services across London, Buckinghamshire and the surrounding areas.
We're a growing business looking for an organised, motivated and reliable individual to join our operations team.
About the Role
We are looking for a Junior Administrator to support the daily coordination of both our Planned Preventative Maintenance (PPM) and Reactive Maintenance departments.
This is a varied role involving scheduling engineers, managing maintenance requests, communicating with clients and contractors, and ensuring jobs are properly tracked from initial instruction through to completion.
You'll work closely with our Operations Manager and wider team, receiving training and support while developing your skills within the facilities management industry.
Previous experience in facilities management is not essential. We're looking for someone who is organised, enthusiastic and willing to learn.
Key Responsibilities
Planned Preventative Maintenance (PPM)
- Assist with planning and scheduling routine maintenance visits.
- Coordinate engineers and subcontractors, ensuring appointments and site access are arranged.
- Monitor upcoming, outstanding and overdue maintenance tasks.
- Maintain accurate maintenance schedules and records.
- Chase engineers and contractors for completed job sheets, reports and certification.
- Update clients on maintenance schedules and progress.
Reactive Maintenance
- Receive and log maintenance requests from clients.
- Raise and allocate jobs to engineers and subcontractors.
- Coordinate attendance, appointments and access arrangements.
- Monitor outstanding jobs and follow up to ensure timely completion.
- Keep clients updated on job progress and any delays.
- Assist with obtaining quotations and raising purchase orders.
- Ensure completed job sheets, photographs and supporting documentation are received and recorded.
General Administration
- Maintain accurate records within our Joblogic facilities management system.
- Respond to telephone calls and emails professionally.
- Assist with preparing maintenance reports and client updates.
- Support the operations team with general administration and coordination.
- Help improve existing processes and maintain organised records.
What We're Looking For
- Excellent organisational and time management skills.
- Confident communication skills, both written and verbal.
- Good working knowledge of Microsoft Outlook, Excel and Word.
- Ability to manage multiple tasks and changing priorities.
- Strong attention to detail and a proactive approach to problem solving.
- A positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
Desirable but not essential:
- Previous experience in an administrative or office based role.
- Experience in facilities management, property maintenance or a similar industry.
- Experience using Joblogic or another CAFM system.
- Experience coordinating engineers, contractors or maintenance schedules.
What We Offer
- Competitive salary based on experience.
- Full time, permanent employment.
- Training and support from an experienced operations team.
- Opportunity to develop your knowledge of facilities management and building maintenance.
- A friendly, family run working environment.
- Opportunity to grow with the business as we expand.
How to Apply
Please submit your CV along with a brief introduction outlining your experience and why you're interested in joining Landmark Facilities Management.
We welcome applications from individuals at the beginning of their careers as well as those with previous administrative experience.
- Experiencia
- No se requiere
- Jornada
- Completa
- Horario
- Monday - Friday, 9am - 5pm
- Salario
- 25.000 £ – 28.000 £ anual
49a Uxbridge Road, W5 5SA, London

Laundry, Electrician, Plumber • 11-50 empleados
En JOB TODAY desde octubre, 2026
Landmark Facilities Management is a family run business based in Ealing, West London, with over 20 years of experience in the facilities management industry. We provide planned and reactive maintenance, building compliance, cleaning and refurbishment services across London, Buckinghamshire and the surrounding areas. Our core values are simple: We Care, We Own Problems, We Finish What We Start, and Compliance Comes First. These values shape how we work with our clients, support our colleagues and take responsibility for the buildings we manage. What makes Landmark different is our personal approach and commitment to accountability. Our promise is simple: If we manage it, we own it. We believe in taking responsibility, solving problems and seeing things through rather than passing the responsibility to someone else. We're currently entering an exciting period of transformation and growth. We're investing in our people, improving our systems, building a stronger team and actively expanding our client base. We're ambitious about where we're heading, and we're looking for people who want to be part of that journey. Joining Landmark now means having the opportunity to develop your skills, take on greater responsibilities and grow alongside the business as we build something we're genuinely proud of.


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