Job description Adam Grooming Atelier, a leading luxury barbershop chain with 15 exquisite locations across Central London, 1 location in the US. This is a fantastic opportunity to be part of an elite, high-growth company recognized for delivering top-tier grooming services in a luxurious setting. We are looking for a candidate with exceptional organisational skills, a proactive approach, and a keen attention to detail to support our operations across our barbershops. This role is perfect for someone who wants to have a full 360 exposure to operations across multiple site retails businesses, has a can-do attitude and enjoyes a fast-paced environment. Ideal for candidates with experince in shop management/facility management Primary Responsibilities: Provide comprehensive administrative support to our operations team, including scheduling, data entry, reports and paperwork management. Process online customer orders efficiently and accurately, ensuring complete customer satisfaction. Manage procurement for all our stores, ensuring timely and cost-effective sourcing of high-quality products. Coordinate and support facility maintenance across 15 sites Coordinate store orders and logistics to ensure a smooth supply chain across all our locations. Support Operations Manager with daily tasks Key Qualifications: Proven experience in operational support, ideally in a retail or customer-focused environment. Facilities coordination or overall operational background in hospitality/ retail. Strong organisational and multitasking skills, with the ability to prioritise tasks in a fast-paced environment. Excellent communication skills, both verbal and written, with a keen eye for detail. What do you get Fast-paced environment and career progression opportunities Discounts across portfolio companies WPA medical cash plan Hospitality Rewards Birthday day off Free office refreshments, Discount at Adam Grooming Atelier on products/haircuts Pension with Nest Team socials
Job Summary: The Business Support Manager will be responsible for overseeing and coordinating the administrative, operational, and strategic support services within the organisation. This role ensures that business functions run efficiently and effectively, providing support to senior leadership and operational teams to drive productivity, compliance, and continuous improvement. Key Responsibilities: Lead and manage the day-to-day operations of the business support team, including administration, facilities, HR support, finance liaison, and IT coordination. Act as a key point of contact between senior management and internal departments. Develop and implement administrative systems, procedures, and policies to support business efficiency. Ensure compliance with internal policies, external regulations, and contractual obligations. Coordinate internal resources and assist with project planning and delivery. Monitor and manage office budgets, procurement of office supplies, and vendor relationships. Support recruitment and onboarding processes in collaboration with HR. Oversee record-keeping, data protection compliance (GDPR), and document control. Prepare reports, presentations, and data analysis for senior management. Identify opportunities for business process improvement and cost optimisation. Ensure health and safety regulations and standards are adhered to across the business. Support internal communications and assist in staff engagement and development initiatives.
Duties and Responsibilities: · Oversees the smooth running office operation and help the office to achieve outstanding service to the clients. · Manage the on boarding process for new clients, ensuring a seamless transition and service confirmation. · Organize and schedule meetings, appointments, and travel arrangements for consultants. · Track project timelines and deliverables for e-commerce setups, ad campaigns, etc. · Prepare reports, presentations, and documentation for consultancy projects. · Ensure smooth communication between teams and external partners. · Foster a positive office culture that encourages teamwork and open communication. · Coordinate with the finance team for payroll, vendor payments, and budget monitoring. · Compile reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review. · Maintain organized digital filing systems (Google Drive, Dropbox, SharePoint). · Ensure compliance with company policies, industry regulations, and health and safety standards. · Maintain office supplies, equipment, and facilities. · Assist in basic bookkeeping, invoicing, and expense tracking. · Manage new inquiries to client onboarding and service confirmation. · Recruit, On-board tasks and train new administrative staffs. · Assist in business development activities (e.g., organizing seminars, client meetings). · Act as a liaison between staff and senior management. · Implement and improve office policies to enhance productivity. · Work closely with management to streamline processes for business growth. ** Skills, Qualifications/Experience** · Strong organizational & multitasking abilities · Proficiency in MS Office & office management software · Excellent communication & interpersonal skills · Problem-solving & decision-making capabilities · Knowledge of basic accounting & HR practices