Sales Support Administrator
hace 17 días
Manchester
Sales Administrator 📍 Trafford Park, Manchester (office-based) 💰 £27,500 (depending on experience) 🕒 Full-time | Permanent | 40 hours per week Overview We’re looking for a Sales Support Administrator to join our fast-paced and growing sales team at UltraLEDs. If you’re organised, proactive and enjoy working in a collaborative environment, this is a great opportunity to build a long-term career in sales within a dynamic and ambitious business. You’ll play a key role in supporting our sales function, ensuring a seamless customer experience and helping the team operate efficiently day-to-day. The Role As a Sales Support Administrator, you’ll work closely with our Account Managers and wider teams to support customer enquiries, manage quotations and keep our internal processes running smoothly. This is a varied, hands-on role suited to someone who enjoys problem-solving, working with people and being at the heart of a busy commercial environment. Key Responsibilities • Support the sales team with day-to-day activities and maintain accurate systems and records, • Prepare and send customer quotations in a timely manner, • Respond to customer enquiries via phone, Freshdesk and social media channels, • Assist customers at our Click & Collect counter, ensuring a smooth and efficient experience, • Liaise with internal departments to resolve issues and share customer feedback, • Collect and analyse data to support sales performance and business decisions, • Develop strong product knowledge to support the sales process About You • Minimum 1 year’s experience in a customer-facing or administrative role, • Highly organised with strong attention to detail, • Excellent communication skills and ability to build rapport with customers, • Confident using Excel and working with data, • Able to prioritise and manage workload in a fast-paced environment, • Proactive, hands-on and willing to take ownership, • Experience using Freshdesk or similar systems is beneficial but not essential About UltraLEDs At UltraLEDs, we supply high-quality LED lighting solutions used by some of the world’s most recognisable brands and projects — from Love Island and Erasure’s world tour to DC10 Ibiza, Wembley Stadium, Next, Mulberry and BMW. We’re a fast-growing, ambitious business with a strong team culture built around collaboration, energy and getting things done. What You’ll Get • £27,500 salary (depending on experience), • 25 days holiday + bank holidays, • Private healthcare, • Company pension, • Perkbox benefits, • Monthly staff events, • Enhanced maternity leave, • 2-week sabbatical after 5 years, • Free on-site parking, • Excellent transport links (8-minute walk from tram), • Modern office with kitchen and shower facilities