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DBS Level: Basic Based in Ealing with Hybrid Working 12 month fixed term contract About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Role Overview To effectively oversee the day-to-day running of the Customer & Digital Contact Centre Operation across all channels including the delivery of departmental KPI’s. To manage and support the Contact Centre Team Managers to deliver a digital first, first contact, quality focused and fully compliant service, across all tenures. To ensure collaborative working and operational cohesion with second line Housing and Customer Support Teams. To lead delivery of a specialist Tenancy (Non-Repairs) Contact Centre. Key Responsibilities: Deliver and report on all departmental and organisational KPI’s relating to Customer & Digital Contact Team To ensure all Customer & Digital contact services are fully compliant against governance, regulatory and external standards and that any risks are logged, managed and mitigated against, and supported through robust Quality Assurance Provide ongoing effective leadership, coaching, development and real-time support for Customer & Digital Contact Centre Team Managers, with focus on upskilling the Team Managers to support the delivery of a specialist Tenancy & Digital service Act as Operational Lead to set activity required to deliver a specialist Tenancy service Analyse Customer & Digital Contact performance against KPIs, providing support for Managers in identifying performance and training gaps; supporting Managers to address issues Maximise Customer & Digital Contact Team performance by setting stretching targets, creating a high energy environment to drive optimum results Work closely with the Business Improvement Team to continually evolve the existing offering by continually reviewing customer journeys to maximise first contact resolution rates More about you Educated to GCSE level or equivalent in Maths and English (Grades A- C) A minimum of 2 years’ experience in a leadership role in a Housing Environment A minimum 2 years’ experience in a leadership role in a Contact Centre Environment Extensive knowledge of Housing/Tenancy related issues Leadership & Coaching – Ability to lead, mentor, and develop Contact Centre Team Managers to optimize team performance Customer-Centric Approach and Customer Service Expertise – A deep understanding of customer service principles and best practice, ensuring high-quality interactions and first-contact resolution. Analytical & Problem-Solving Skills – Capability to analyse KPIs, identify performance gaps, and implement solutions. Desirable Educated to degree level A formally recognised Housing Qualification Understanding and Experience of Consumer Standards relating to Housing Providers Proficient in Microsoft Dynamics CRM system Please refer to the attached Job Description for full details of the role, including key responsibilities and requirements. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday (Plus Bank Holidays) Up to 8% contributory pension In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers

DBS Level: Basic Based in Ealing with Hybrid Working 12 month fixed term contract About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Role Overview To effectively oversee the day-to-day running of the Customer & Digital Contact Centre Operation across all channels including the delivery of departmental KPI’s. To manage and support the Contact Centre Team Managers to deliver a digital first, first contact, quality focused and fully compliant service, across all tenures. To ensure collaborative working and operational cohesion with second line Housing and Customer Support Teams. To lead delivery of a specialist Tenancy (Non-Repairs) Contact Centre. Key Responsibilities: Deliver and report on all departmental and organisational KPI’s relating to Customer & Digital Contact Team To ensure all Customer & Digital contact services are fully compliant against governance, regulatory and external standards and that any risks are logged, managed and mitigated against, and supported through robust Quality Assurance Provide ongoing effective leadership, coaching, development and real-time support for Customer & Digital Contact Centre Team Managers, with focus on upskilling the Team Managers to support the delivery of a specialist Tenancy & Digital service Act as Operational Lead to set activity required to deliver a specialist Tenancy service Analyse Customer & Digital Contact performance against KPIs, providing support for Managers in identifying performance and training gaps; supporting Managers to address issues Maximise Customer & Digital Contact Team performance by setting stretching targets, creating a high energy environment to drive optimum results Work closely with the Business Improvement Team to continually evolve the existing offering by continually reviewing customer journeys to maximise first contact resolution rates More about you Educated to GCSE level or equivalent in Maths and English (Grades A- C) A minimum of 2 years’ experience in a leadership role in a Housing Environment A minimum 2 years’ experience in a leadership role in a Contact Centre Environment Extensive knowledge of Housing/Tenancy related issues Leadership & Coaching – Ability to lead, mentor, and develop Contact Centre Team Managers to optimize team performance Customer-Centric Approach and Customer Service Expertise – A deep understanding of customer service principles and best practice, ensuring high-quality interactions and first-contact resolution. Analytical & Problem-Solving Skills – Capability to analyse KPIs, identify performance gaps, and implement solutions. Desirable Educated to degree level A formally recognised Housing Qualification Understanding and Experience of Consumer Standards relating to Housing Providers Proficient in Microsoft Dynamics CRM system Please refer to the attached Job Description for full details of the role, including key responsibilities and requirements. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday (Plus Bank Holidays) Up to 8% contributory pension In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers

Lift Maintenance | Service Contracts | New Business | B2B Field SalesSell a Service You Can Actually Stand BehindAre you a lift industry salesperson who's at your best opening doors and winning new maintenance contracts, but tired of fighting process, paperwork and a service team that lets you down?Liftec Express , a leading independent lift and escalator specialist, is growing its sales team. It's looking for a genuine new business hunter to build its lift maintenance portfolio across Milton Keynes, Luton and Cambridge.No up-to-date CV? No problem. This starts with an informal & confidential chat with Lisa Nicholls, Head of Sales & Marketing.The Role at a Glance:New Business Sales ExecutiveField-based: Milton Keynes / Luton / Cambridge territory£50,000 – £65,000 Basic DOE + £10,000 – £15,000 OTE UncappedCar allowance + business mileage reimbursed monthly + company mobileFull-Time | PermanentLeadership: Lisa Nicholls, Head of Sales & Marketing - ex Otis, Schindler, Lift & Engineering ServicesCompany: Independent lift and escalator specialist in maintenance, repair, installation and modernisation. Formerly part of Otis, now Private Equity-backed by R CapitalAmbition: £100m turnover by 2035Focus: New Business | Lift Maintenance Contracts | Long-Term Client RelationshipsValues: Doing the Basics Brilliantly | Extreme Ownership | Customer at the Centre | Honesty & IntegrityWho We AreAt Liftec Express, we keep people moving safely and reliably, while building a company our team is proud of and our customers trust.Previously part of Otis, Liftec is now an independent business with a big ambition: to become a £100m turnover company by 2035. We'll get there by giving property managers, facilities managers, building owners and main contractors outstanding service from a responsive independent partner.Why More Salespeople from competitors Are JoiningLess red tape, more selling. You won't spend your week chasing approvals. Our quoting system is slick, decision-makers are accessible, and our MD will look at non-standard terms when there's a good reason. One of our recent hires, who joined from a major OEM, says producing a quote, seeing a customer and getting terms approved is far easier here.A service you won't have to apologise for. Too often in this industry, salespeople win a contract that the service team then can't deliver. Not here. We do proper maintenance visits of around 45 minutes, not a ten-minute box-tick. We make proactive recommendations, manage shutdowns properly and take every customer issue seriously. You'll never look foolish in front of a client because operations let you down.A team, not a lone wolf. Big companies often leave their salespeople to fend for themselves. Here, the sales team works together and pulls in the same direction, with real support behind you.Room to grow. As we scale toward £100m, the sales structure will grow with us, including future leadership roles. Lisa will coach and develop strong performers every step of the way.Earnings that reward results. You'll get a competitive basic plus commission paid on every lift you bring on contract. The best-structured deals earn the most, and good salespeople can earn very well.A Word from Lisa"I joined Liftec because it's an ambitious business with huge potential. It's fast-paced with a great team around you and everyone genuinely wants to help. I felt at home very quickly. We're independent, growing rapidly and there's a real opportunity for good salespeople to come in, make their mark and be part of what we're building."The OpportunityThis is a pure new business role. There's no inherited account book and no renewals. Your mission is to win new lift maintenance contracts across a patch with thousands of lifts in it.You'll:• Build and manage your own prospect pipeline• Target decision-makers across property management, facilities, building ownership and main contractors• Take opportunities from first contact through to signed contract• Conduct site visits and consultative customer meetings• Prepare proposals, presentations and commercial submissions• Lead and complete tender submissions, including full commercial review• Negotiate long-term maintenance agreements• Keep your CRM pipeline and forecasting accurate• Work with our operational teams to ensure a smooth handover once business is wonLift service contracts are typically three years and are well written, so some opportunities mean keeping a prospect warm for the long haul. Others can be won quickly, and there are always one- and two-lift wins to be had. You'll need the drive of a hunter and the patience to build relationships over time.About YouYou'll already be selling lift service and maintenance contracts and know how the industry works. This role needs someone who can hit the ground running, so lift industry experience is essential.You'll bring:• A track record of winning new B2B lift service & maintenance customers• Strong prospecting and pipeline-building skills• Consultative, relationship-led selling. SPIN-style approaches work really well here.• The ability to understand customer pressure points and build trust over long sales cycles• Strong commercial, negotiation and presentation skills• Experience with proposals and tenders• Good CRM and forecasting discipline• A full UK driving licence and willingness to travelService sales here is about long-term relationships and understanding what keeps customers awake at night. It doesn't need the deep engineering expertise of modernisation sales. Our modernisation specialists work alongside you when those opportunities arise.We're looking for people who are open-minded and inquisitive, take extreme ownership, put the customer at the centre and act with honesty and integrity. If that sounds like you, come and help us build what comes next.Benefits:• Competitive base salary• Car allowance• Pension from day one through Aviva• 25 days' holiday plus bank holidays• Employee Assistance Programme from day one• Death in Service cover at three times salary• Discretionary sickness scheme• Enhanced maternity and paternity provision, subject to service• Employee discounts platform• Employee referral scheme• Role-dependent incentive schemeReady to Open Doors?Not actively looking, but curious? Good. There's no need for an up-to-date CV. Start with an informal, confidential conversation, and if it feels right, have a chat with Lisa.Bring the relationships. Build the pipeline. Win the contracts.Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.TPBN1_UKTJ

Admin & Payroll Assistant – Part-Time (20 Hours per Week) Location: Feltham Salary: £1016.80 per month Hours: Monday 9:30am to 15.00pm, , Tuesday 10:30am to 16.00pm, Wednesday 10:30am to 16.00pm , Thursday 10:30am to 16.00pm (20 hours per week) About the Role Are you organised, detail-focused, and ready to take the next step in your administrative career? Driver Hire, the UK’s largest specialist logistics recruiter, is looking for a part-time Admin & Payroll Assistant to join our friendly and professional team in Twickenham and Heathrow. In this role, you will help keep our office running smoothly by managing payroll, invoicing, and providing excellent customer service to our clients. This is a great opportunity to develop your administrative skills within a respected national brand. Key Responsibilities Process weekly payroll accurately using our bespoke payroll systems Manage invoicing and account administration Handle client queries and ensure accounts are compliant and up to date Support the team with general admin and office duties Use technology to improve efficiency and accuracy Build strong working relationships with clients and candidates in the TW postcode and Heathrow area Skills & Experience Previous experience in administration or payroll is desirable but not essential Excellent attention to detail and accuracy Confident communication and interpersonal skills Good IT skills with the ability to learn new systems quickly Highly organised with good time management skills Proactive and positive “can-do” attitude What We Offer Competitive pay: £1016.80 per month (part-time, 20 hours per week) Performance incentives and clear career progression opportunities Supportive and friendly working environment 96% of our employees say they are proud to work for Driver Hire About Driver Hire Driver Hire is the UK’s leading specialist logistics recruiter, supplying drivers and non-driving staff to businesses nationwide. Our Twickenham & Heathrow office is well-established and growing rapidly, with ambitious plans to expand into new sectors. Join us and be part of a trusted, supportive team that values your contribution and helps you progress your career. How to Apply If you’re ready to take the next step in your admin career, click Apply Now to submit your CV. We review all applications carefully and will contact shortlisted candidates within 10 days

Customer Service Advisor - Mortgages - Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am-5pm , with hybrid working to be agreed with your line manager following training.Salary: £26,000-£27,000 per annumBenefits: 33 days' holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection.About the role:As a Customer Service Advisor - Mortgages , you'll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service.Key responsibilities include:Managing customer and broker enquiries by phone and emailProducing mortgage illustrations, issuing offers and keeping cases progressingProcessing product switches and retention administration accuratelyCompleting scripted, non-advised customer interactions around retention options and relevant contract variationsIdentifying when customers may need advice or additional support and referring them appropriatelyWorking collaboratively across the team and wider Society to deliver positive customer outcomesThe role offers hybrid working following the training period , agreed with your line manager. A greater office presence will be required during your first 6-8 weeks while training takes place.About you:You'll be friendly, organised and accurate, with the confidence to communicate effectively with customers and a genuine commitment to great service.You'll enjoy following processes, keeping cases on track and working as part of a supportive team. Mortgage or financial services experience would be advantageous but isn't essential - strong customer service experience, a positive attitude, curiosity and willingness to learn are equally valued.About Saffron Building Society:Saffron Building Society is focused on Building Happy for its members, colleagues and communities. They promote a collaborative and inclusive culture where individuality is respected and people are supported to develop and deliver the service their members deserve.To be considered, apply through Spider with an up-to-date CV .Spider is committed to equal opportunities and welcomes applications from suitably qualified candidates. Please advise us of any reasonable adjustments required during recruitment. Please check your inbox and spam/junk folder for correspondence.Additional keywords: Retentions Officer, Mortgage Retentions, Mortgage Administrator, Mortgage Customer Service, Mortgage Operations, Financial Services, Customer Service Advisor, Customer Service, Product Switches, Mortgage Jobs, Bishop's Stortford Jobs.This vacancy is advertised and managed on our behalf by Spider. Your details will be processed for this vacancy, and you may be contacted by email, text or telephone. Full Privacy Policy details will be provided by email upon application.TPBN1_UKTJ

Operation Support Manager £39,000 - £40,000 Feltham 13 Months Maternity Cover Hours - Mon - Friday 7.30am - 4.00pm About Lampton Services Lampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. About the Job Operational Support Services are continuing to develop, and this role plays a key part in supporting the effective delivery of our planned, reactive, adhoc and commissioned workstreams. The Operational Support Manager will lead and coordinate the operational support function, overseeing planning and administration functions to ensure services are delivered efficiently, compliantly and to a high standard. You will manage a team for the coordination of planned programmes, ad‑hoc commissioned works and day‑to‑day operational activity from instruction through to completion, ensuring workloads are planned effectively, priorities are managed and communication with residents, leaseholders and clients remains clear and proactive. Working collaboratively with internal teams, contractors, suppliers and clients, you will build strong working relationships that support effective service delivery, performance management and customer satisfaction. You will oversee the administration, planning and tracking of repairs, maintenance and planned works across the housing portfolio, ensuring jobs are accurately raised, monitored and communicated through internal systems and the CRM. You will ensure that operational data, case management and performance information is maintained accurately within systems to support reporting, compliance, complaint resolution and continuous service improvement. Key Responsibilities and Duties: Lead and manage the day-to-day Operational Support function, ensuring planners, leasehold administrators and support staff deliver effective administrative and operational support services in line with business requirements, contractual obligations and service standards. Provide line management, leadership and support to planners, and operational support staff, including regular one-to-one meetings, performance management, wellbeing support, absence management, coaching and workload prioritisation. Act as the primary operational point of contact for internal stakeholders, clients, leaseholders, contractors and suppliers, ensuring enquiries, issues and escalations are managed effectively and resolved in a timely manner. Work closely with Heads of Service, Service Managers and operational teams to support the efficient delivery of planned, reactive and commissioned work programmes. Monitor team performance, workloads and service delivery, producing accurate management information, KPI reports and operational updates to support performance monitoring and decision-making. Lead the coordination commissioned and non-core commissioned works and operational activities Oversee the effective management of complaints and customer communications through the CRM or GovServ system, ensuring timely responses, accurate record keeping and compliance with agreed procedures. Manage and respond to day-to-day operational issues and escalations, providing guidance and support to the team to maintain service continuity and customer satisfaction. Coordinate month-end operational reporting activities, including monitoring job completions, productivity data, workstream performance and financial information, ensuring reports are completed accurately and submitted within agreed timescales. Support budget monitoring and financial reporting processes for non-core commissioned work, by providing operational data, validating information and assisting with financial reconciliations relating to planned programmes and commissioned works. Represent the Operational Support function at internal meetings, operational review meetings and client performance meetings as required. Maintain effective communication with clients, contractors, internal teams, demonstrating professional written and verbal communication skills and effective use of IT systems, including Microsoft Office applications and operational management systems. Undertake any other duties commensurate with the level and responsibilities of the role. Education & Qualifications Required: Essential Experience & Knowledge Proven experience managing operational support functions within planned works, reactive or commissioned workstreams. Experience of line managing planners and/or administrative teams, including performance management and workload coordination. Strong understanding of service delivery within a customer‑focused, contract‑driven environment. Experience using and managing CRM systems to track complaints, enquiries and correspondence. Experience producing performance, workload and management information reports. Knowledge of contractor coordination, onboarding processes and compliance requirements. Skills & Competencies Strong organisational and prioritisation skills with the ability to manage multiple workstreams simultaneously. Excellent communication skills, confident liaising with clients, leaseholders, contractors, suppliers and internal stakeholders. Ability to analyse data, identify trends and support service improvement. Confident user of IT systems including CRM platforms, Excel, Word and internal operational systems. Effective problem‑solver with the ability to respond flexibly to day‑to‑day operational issues. Behaviours & Approach Proactive, reliable and detail‑focused with a strong sense of accountability. Collaborative team player who supports and develops colleagues. Customer‑focused with a commitment to timely, accurate and high‑quality service delivery. Professional and resilient when managing complaints, councillor enquiries and challenging situations. Demonstrating Lamptons CORE behaviours Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Our client has a vacancy for a 4 on 4 off nights role (Apply online only) The role is located around Heathrow and is paying a salary up to £47k We are looking for experienced Operations professionals who are fully conversant with managing end-to-end import and export movements, with a particular emphasis on exports, across both air and road freight. Key requirements include: Experienced with completing all functions of end-to-end AOG (Aircraft on Ground) shipments and the associated service requirements Strong operational experience (exports being the main focus) Customs entry experience would be advantageous, although this can be taught to candidates with solid industry knowledge Excellent communication and customer service skills Ability to respond quickly and professionally to customer emails and operational requirements Minimum 5–7 years of industry experience with significant exposure to aerospace export operations (AOG, engines, aircraft parts, hazardous goods). Educated to a good standard of GCSEs with Maths & English level 5/C preferred. A good standard of general computer skills – (knowledge in Microsoft Office; Word, Outlook, PowerPoint, Excel would be advantageous.) Must be able to perform in a fast pace / high volume work environment. Exercises judgment within defined procedures and practices CargoWise software experience a plus. Duties Include: Demonstrate ability to recognize process improvement opportunities and effectively communicate, implement change. Resolves non-routine problems with specialised knowledge Must be able to perform in a fast pace / high volume work environment. Exercises judgment within defined procedures and practices Required to work hours other than the set shift hours to facilitate the completion of required work or resolve critical issues. Must be available for occasional on-call duty. Ability to work both collaboratively and autonomously in the work setting. A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role. Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently. Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture! Maintain a high level of professionalism along with extreme discretion with all information at all times

Job Title: Operations DirectorLocation: CambridgeSalary: CompetitiveJob type: Permanent, Full-timeAbout the Organisation:MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets.Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets.About the Role:Reporting to the Vice President UK, the Operations Director will lead the safe, compliant, efficient and commercially effective delivery of UK operational services. Success in the role will depend not only on operational expertise, but also on a strong fit with MISTRAS's values, culture and ways of working. As an inclusive and collaborative leader, they will build trusted relationships, listen to and engage colleagues, and create an environment in which teams across locations work together, share ownership and perform at their best. Through clear direction, coaching and partnership, they will unite people around common goals and strengthen service delivery, resource planning, project execution, continuous improvement and client outcomes. They will also work closely with the Technical Director to ensure that technical standards, engineering integrity and specialist capability are fully embedded in operational practice.Key Responsibilities:Operational Leadership & StrategyContribute to the organisation's UK business strategy, annual operating plan, budget and growth priorities.Translate strategic objectives into operational plans, performance measures and delivery priorities and successfully communicate these to the wider management team and employees in the UK.Creation and implementation of the company's operational processes in the UK and ensure operational teams follow approved processes, procedures, competence requirements and safe systems of work.Create, promote and report on operational KPI's including general performance, incidents, near misses, non-conformances and improvement actions.Lead business and operational change initiatives, including process improvement, systems adoption, organisational design and integration of global best practice.Leadership & People ManagementManage and lead direct reports in the UK including where appropriate:resource planning and recruitment.agree targets and objectives and regularly monitor performance to ensure services are delivered to clients profitably.regular communication through informal and formal channels such as team and one to one meetings.coach, mentor and train.Champion a culture of safety, quality, integrity, collaboration, innovation and customer focus.About you:Skills, Experience and Knowledge:Significant senior operational leadership experience in a technical services, engineering, inspection, asset integrity, energy, industrial, infrastructure or related environment.A proven track record of leading multi-site or field-based operations with responsibility for safety, quality, service delivery and commercial performance through building trusted relationships, engaging with colleagues, and sharing ownership to allow everyone to perform at their bestExperience of managing operational budgets, workforce utilisation, project delivery, productivity and margin improvement.Strong understanding of regulated, safety-critical or compliance-led operational environments.Experience working with senior clients and leading operational teams to deliver complex technical services.Demonstrable ability to lead change, improve processes and build high-performing teamsPassion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do.Strong commercial acumen, with the ability to balance customer service, operational risk, profitability and long-term business growth.Excellent planning, prioritisation and decision-making skills in complex and fast-moving operational environments.Clear communicator who can translate strategy into practical action and create accountability across teams.IT skills - Microsoft Office Outlook, Word, Excel. Hubspot or compatible CRM.Why Join Us?This is an outstanding opportunity to join a leadership team and play a pivotal role in shaping operational performance, driving continuous improvement and delivering exceptional service to customers. You will have the opportunity to influence business strategy, lead talented teams and contribute directly to the long-term growth and success of the organisation.How to Apply?Please click the APPLY button to submit your CV and Covering Letter for this role.Candidates with experience as an Operations Manager, Head of Operations, Regional Operations Director, Service Delivery Director, Operational Excellence Director, General Manager, Technical Operations Director, Engineering Operations Manager, Business Operations Director or Operations Lead may also be considered for this role.TPBN1_UKTJ

ROLE DESCRIPTION: Are you passionate about education, international cultures, and student support? English Path is offering an exciting internship opportunity that will immerse you in the inner workings of a dynamic English language school, supporting both our Student Services and Academic teams. This internship is ideal for current students looking to gain hands-on experience in student engagement, academic administration, and even sales & marketing. You will be part of a supportive team, develop real-world skills, and contribute to an inclusive and globally minded organisation. What you will do? • Greet and assist new students during their orientation., • Help plan and promote weekly social activities., • Support student queries at reception and by email., • Prepare learning materials and student certificates., • Assist with timetable and records management., • Create engaging content for social media and centre displays., • Contribute to marketing efforts and community outreach., • Work with experienced professionals across multiple departments. What you will gain: • Practical experience in student support and academic operations., • Confidence in cross-cultural communication and teamwork., • A reference letter and personalised feedback on completion., • Improved organisational, digital, and customer service skills. You will need to be: • A student on a recognised internship or placement scheme that forms a mandatory part of your education., • Friendly, organised, and comfortable working with people from different cultures., • B2 level of English or above., • Fluent in spoken and written English., • Confident using MS Office and quick to learn new systems. Important Information: • You will receive a full induction, including training on safeguarding, data protection, and health & safety., • This is a voluntary learning experience and not a paid role., • All tasks are non-essential and designed to support your development., • You must have the right to volunteer in the UK; DBS checks may apply. WORKING HOURS & BENEFITS: • Up to 35 hours per week (flexible, to be agreed in advance)., • Interns are entitled to a 30-minute break for every 6 hours worked., • Participants may be issued a travel card to support transport to and from their placement and reimbursed for lunch expenses up to a maximum of £7.50 per day. OTHER INFORMATION: • This role is a voluntary placement and not a contract of employment., • The intern is under no obligation to attend or perform any duties., • All placements are managed in line with EP’s Intern, Work Experience and Volunteer Policy and UK employment law., • Interns must have the right to volunteer/work in the UK.

Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps an d d ata from a ny mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets. Learn more at hypori.com. Overview : As a Product Manager, you will drive the execution of strategic objectives , shape the product roadmap, and manage priorities across the product lifecycle from planning and requirements gathering through launch and ongoing optimization for the Hypori Security Messaging Product Suite. This is both a customer-facing and hands-on technical role, requiring a balance of strategic execution, cross-functional collaboration, and the ability to translate market needs into actionable product direction. This role will involve working as part of a globally distributed team, and accordingly, there will be a need for need for ad-hoc meetings out of standard working hours. Responsibilities: • Understand and synthesise customer, market, and business needs to inform and drive product strategy., • Develop and maintain a current understanding of industry and technology trends., • Collaborate with Security, Engineering, Sales and Marketing, Information Governance, Customer Success, and the Leadership team to define requirements to align with the overall business strategy and goals., • Support the product vision and manage the roadmap for your area, keeping it aligned with company goals and customer needs., • Deliver a financially sound, continuously improving technology platform., • Protect intellectual property, user data, and system integrity by (a) adhering to Hypori's policies and procedures for secure software development and (b) following best practices for secure product design, implementation, and deployment of development, build, test, production, and other environments., • Act as the primary product voice in customer engagements, leading discovery and feedback sessions to align customer needs with the product roadmap., • Support Product Leadership in creation of product management plans, product-specific business plans, and product and release launch plans., • Monitor release schedules to ensure product and feature availability., • Work with cross functional teams to accomplish objectives and resolve problems., • Balance product requirements and development resource constraints to establish achievable product development schedules., • Support the development of content for customers, support, and sales teams., • Partner with customer-facing teams to drive client success, retention, and growth., • This role may involve ad-hoc travel within the UK and overseas. Qualifications: • 4+ years of Product Management or related role., • Hold or willing to obtain BPSS clearance., • Bachelor’s or Master’s degree in Business, Engineering, Computer Science, Mathematics, or relevant industry experience., • Product architecture and design experience for cloud-scale enterprise software deployed globally and run 24x7 as a service on cloud providers such as AWS., • Experience driving elements of the product development lifecycle such as product vision, go-to-market strategy, requirements gathering, and product launch., • Experience creating wireframes, mockups, and high-fidelity designs with Figma or similar software., • Ability to effectively communicate, both written and verbal, with technical and non-technical cross-functional teams., • Strong customer-first approach with ability to balance business needs against customer requirements to deliver an optimized experience., • Experience in conducting competitive research and analysis. Preferred Attributes: • Experience working within a highly regulated industry, preferably defence or healthcare., • A knowledge or background in messaging platforms or real-time communication products., • An understanding of international accessibility standards, notably WCAG 2.2 and Section 508., • Self-starter with drive, high level of initiative and self-direction. A problem solver and able to develop solutions to complex issues., • Adept at working in a matrix position where results must be achieved across various departments without line authority. Comfortable working with all levels of the organization., • Excellent people engagement, communication, and presentation skills both written and oral. Must be effective with all levels of the organisation. Must be able to represent the Company externally with partners, customers, and end users., • Technical understanding to translate customer application needs to product requirements and to communicate product benefits to the channel and end users. Pay range: £70 ,000-£82,000 + 10% bonus About Us Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce. Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law. At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact people@hypori.com for assistance. #Hypori #BI-Remote #LI-Remote

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers, and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. Our achievements include being recognised as Fintech of the Year for two consecutive years and winning Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors, including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. As the adoption of AI accelerates in financial services, we’re scaling our team to meet growing demand. We're seeking a hands-on Senior AI Software Engineer with strong full-stack experience to build and ship AI-powered products into production, leveraging FinLLM (the UK's first LLM for Financial Services) and other LLMs. You won’t build or train models—instead, you'll engineer the systems, services, interfaces, and integrations that bring those models to life for advisers, analysts, and banking teams. You'll own features end-to-end, covering selection, implementation, deployment, observability, and iteration across backend, frontend, and cloud infrastructure. Build production-ready, AI-powered products integrating LLM capabilities, RAG, and agentic workflows into real-world processes. Select models, orchestrate prompts, design systems, and implement AI tooling (e.g., LangGraph, Langfuse). Design evaluation, monitoring, and observability to ensure reliability and readiness for production. Develop scalable, event-driven microservices and APIs using Node.js and TypeScript. Build modern, responsive React frontends to make AI useful in customer workflows. Architect cloud-native systems on AWS (Lambda, ECS/Fargate, API Gateway, SQS/SNS, DynamoDB, RDS). Implement microservices, distributed-system principles, and strong operational controls for integration into financial products. Uphold engineering best practices: clean code, automated testing, CI/CD, and operational excellence. Diagnose and improve production behaviours relating to reliability, latency, cost, and AI quality. Mentor engineers, contribute to team growth, and collaborate closely with product and engineering to deliver customer-ready features. Extensive software engineering background, building, deploying, and running production LLM/AI applications. Strong hands-on experience with Node.js, TypeScript, and production React. Experience with prompt engineering, agentic workflows, RAG, and LLM integration. Knowledge of AI evaluation frameworks, monitoring, and observability. Deep understanding of AWS, cloud-native engineering, APIs, and integration patterns. Experience with microservices, messaging patterns, event-driven, and distributed architectures. Commitment to quality, clean code, testing, and operational excellence. Experience with NestJS or similar backend frameworks. Familiarity with LangGraph, Langfuse, or other AI orchestration and observability tools. Knowledge of AI implementation in regulated/high-trust environments, ideally in financial services. Systematic evaluation design for LLM outputs and agentic workflows. Experience delivering agentic systems in production. Effective working in ambiguity and complex problem-solving. Designing robust solutions and making pragmatic technical choices. Clear communication with technical and non-technical stakeholders. Awareness of production AI challenges: reliability, latency, and cost. Technical mentorship, influencing decisions, and raising team standards. Relevant degree or equivalent practical experience (production engineering capability is more important than a specific academic background). Remote-first working across the UK Work abroad policy Co-working spaces available 34 days holiday (including flexible bank holidays) plus your birthday off Company-wide off-sites Optional Personal Development Plan Flexible benefits platform Protection essentials: Life Insurance, Income Protection, Critical Illness cover, and Pension (up to 5% matched employer contribution, with optional increases) Private health and dental care Potential share options Enhanced family leave At Aveni, we believe diversity drives innovation. We’re committed to building an inclusive workplace where everyone feels valued and empowered. If you’re passionate about using technology to drive positive change in financial services, we’d love to hear from you. Even if you don’t meet every requirement, please consider applying if you think this role could be a fit. Apply now to help us transform the financial services industry through AI!

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit . Due to the nature of the UK Government projects this role supports, this position is classified as a Reserved Post. In accordance with the Civil Service Nationality Rules, paragraph 1 of Schedule 23 and paragraph 5 of Schedule 22 of the Equality Act 2010, we can only accept applications from persons with UK residency (at least five years). Successful candidates must undergo National Security Vetting (NSV). This role requires Security Check SC level clearance as a minimum. Any offer of employment is strictly conditional upon the candidate successfully obtaining and maintaining this clearance. To meet the vetting criteria, you will be required to have been resident in the UK for a minimum of 5 years immediately prior to your application. Failure to obtain clearance or a lapse in residency history may result in the withdrawal of the employment offer, and you will not be entitled to any compensation from Saviynt as a result. In line with the Immigration, Asylum and Nationality Act 2006, all shortlisted candidates will be required to provide original documentation verifying their Right to Work in the UK and their British Citizenship during the initial interview stage. We conduct thorough Baseline Personnel Security Standard (BPSS) checks as a precursor to all higher-level clearances. • Communicate with end users and business stakeholders to clearly explain reported issues, impact, and recommended solutions, • Perform in-depth technical analysis for production incidents, including resolution and root cause analysis (RCA), • Publish knowledge articles for incidents and service requests; create and maintain technical documentation and standard operating procedures (SOPs), • Identify, debug, and troubleshoot break-fix issues through to full resolution, • Respond to and resolve issues within agreed service-level agreements (SLAs), • Work closely with Engineering and DevSecOps teams to support IAM and CPAM service offerings, • Identify recurring issues and contribute to automation, runbooks, and knowledge reuse to improve operational efficiency, • Strong domain expertise in Identity and Access Management (IAM), • Hands-on experience configuring and deploying one or more IAM tools such as Saviynt, SailPoint, Oracle Identity Manager (OIM), or IBM ISIM, • Experience invoking REST/SOAP web services using tools like Postman, • Database experience, including SQL and database operations, • Strong hands-on scripting experience (e.g., Shell, JavaScript, Python, Groovy), • Working knowledge of operating systems such as Linux, Unix, and Windows, • Prior experience with integrations, and provisioning workflows across enterprise target system, • Experience working with global customers and a strong customer-first mindset, • Excellent written and verbal communication skills, • Keywords: Cloud, Java, Scripting, Linux, SQL, • Minimum 2 years of experience implementing or supporting IAM / IGA or related solutions If required for this role, you will: • Complete security & privacy literacy and awareness training during onboarding and annually thereafter, • Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy Incident Response Policy/Procedures Business Continuity/Disaster Recovery Policy/Procedures Mobile Device Policy Account Management Policy Access Control Policy Personnel Security Policy Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning : Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation : Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management : Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack : Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence : Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy : Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing : Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs : Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling : Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements The role We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. About Vestd Vestd is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd's big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a B Corp-certified company, which means we're committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you'd like to learn more about Vestd, check out this short video from our founder, Ifty. What success looks like in year one You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. What you'll own - Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use - Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics - Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services - Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle - Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. What we're looking for Essential elements for this role We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. - A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup - Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence. - At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts - Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer - Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance - High attention to detail, particularly where accuracy and compliance matter - Comfortable working independently in a fully remote environment Nice to have These will help you stand out from the pack: - Finance or legal background (e.g. professional services, company secretarial, tax) - Startup/scale-up experience - Knowledge of shares and share schemes - Experience working in a remote-first team - Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our application process We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: - Apply online - 20-minute screening call - Short take-home task — (we'll tell you what this involves upfront) - 45-minute skills based interview with the hiring manager and team member - 45-minute team cultural interview - 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Why work at Vestd? Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): - This job is remote-first, although attendance is required twice yearly at our in-person get-togethers - A flexible environment to help you achieve the best work/life balance - Equity, of course! (After the qualifying period) - Monthly recognition scheme, where we celebrate our folk - Support with home working equipment - A personal training and development budget to keep your career and professional growth on track - Private medical insurance (after the qualifying period) - Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion - Great team ethos, connect through regular team and company socials. - 25 days annual leave plus one extra day per year of service (up to five days) - Employer contribution pension scheme (after the qualifying period) We're looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. Culture fit What makes Vestd folk collaborative, adaptable, and eager to grow? - Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm - Adaptable - open to taking on responsibilities beyond the defined role as needed - Passionate about contributing to a culture of innovation, collaboration, and continuous improvement - Embraces technology to improve processes and drive efficiency What you can expect Our culture is our backbone (BreatheHR named us one of the 'Top 3 Companies in the UK for Company Culture'), and we take team happiness seriously. Vestd strives to be as principled as possible. We're all about Goal 8 of the United Nations 'Sustainable Development Goals. This goal is about 'Decent work and economic growth,' and we consider it both with our external activities and internal workings. We'll do everything we can to help you grow in your role. In return, you'll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you'll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers' schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our five-star reviews. Vestd's excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud's Fintech50. See more about our awards here. This could be the perfect opportunity if you're an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Equality, diversity and inclusion (EDI) at Vestd At Vestd, we're committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. Research shows that while men are likely to apply when they meet 60% of a job's requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That's why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Class 2 Service Technician As a key worker working in our Healthcare Division, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills will help keep our customers happy and ensure they remain our customers! Being an experienced Class 2 Service Technician in our Healthcare division, your responsibilities will include collecting health related waste products ranging from Pharmaceutical, Non and Hazardous Waste and well as clinical. A day in the life of a Service Technician at phs will involve; You will follow planned routes, using PDA devices to confirm collections, manage any site access issues. We use in-cab technology but if you can operate a satellite navigation device and a smart phone, you will have no problem with these. You will be using Soft Compaction Vehicles, designed specifically for the service we provide which are like refuge collection vehicle. Emptying/Collecting Euro Bins containing offensive waste Supporting Covid testing stations by collecting sealed waste Completing hazardous Consignment notes/Transfer notes. Returning to your allocated depot every day to empty the waste from the vehicle that was collecte The ideal candidate for a Service Technician role at phs will: Safety and legal compliance are a must. We welcome applications from people with a good safety record. Essential qualifications are a Category C (LGV Class 2) license, current Driver CPC card and a valid Digital Tachograph Card. To be eligible for this role you will have held a full driving license for at least 12 months and, have attained the appropriate LGV Cat C License. You cannot have no more than 6 penalty points and no IN or DD endorsements of less than five years then you could be what we are looking for. Be open minded with regards to the products you will be carrying on your vehicle. Due to the nature of waste we handle, technicians are advised to have vaccinations against Hepatitis B, tetanus/polio. Hepatitis A is also advised. Employee vaccinations are paid for by phs. In for your commitment and expertise, you will get: A salary of £40,000 (Based on a 40-hour working week Monday to Friday) No scheduled weekend working. 13 paydays per year (Every 4 weeks) Ongoing career development opportunities Discounts with retailers including o2 and F&B. A 24-hour wellbeing helpline Pension Your annual leave will be 31 days (inclusive of Christmas Day) so you have 30 days to book throughout the holiday year. Due to the nature of our work, bank holidays are normal working days except for Christmas Day. About phs: Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 57 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. Although we welcome candidates from all demographics, we recognise we do not have a proportionate number of female technicians in this location currently and would like to rectify this. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. At British Gas, our engineers are at the heart of what we do. Every day, customers invite us into their homes because they trust us to put things right, quickly, safely and professionally. We're now looking for experienced White Goods Engineers (Contractors) to work alongside our established engineering community and help us deliver on our British Gas Service Promise , including our commitment to same-day fixes wherever possible. This is a great opportunity for skilled, customer-focused engineers who take pride in their work and want consistent, flexible contractor work with one of the UK's most recognised service brands. The Role As a contractor White Goods Engineer supporting British Gas, you'll attend customers' homes to diagnose, repair and maintain a wide range of kitchen and white goods appliances . You'll be trusted to work independently in the field, representing the British Gas brand in customers' homes, while having access to strong operational, managerial and technical support when you need it. Some repairs can be complex, so confidence, experience and a calm, professional approach are essential. Typical appliances you'll work on, will be Washing machines, Tumble dryers, Dishwashers, Refrigeration & Microwaves Why Work With British Gas? Consistent volumes of work with a trusted household name Competitive contractor rates - DOE Local work allocation where possible Structured job flow and scheduling support Access to technical guidance and field support when required Opportunity for ongoing, long-term contractor engagement What We're Looking For At least 2 years' proven, hands-on experience repairing white goods appliances Broad technical knowledge across multiple appliance types Strong fault-finding and diagnostic capability Excellent customer service skills - you understand that how you fix matters as much as what you fix A commitment to safe working and first-time-fix outcomes Pride in your workmanship and professionalism in customers' homes Contractor Essentials Self-employed / contractor status Your own tools and test equipment appropriate for white goods repair Full UK driving licence and access to a suitable vehicle Relevant insurances (e.g. Public Liability) If you're an experienced White Goods Engineer who takes pride in delivering great service and wants the backing of a brand customers know and trust, we'd love to hear from you. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail! We are currently seeking a Customer Success Executive, a role in which you will be a supportive partner for our customers at every stage of the buying process. Focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer queries, and assisting the sales team with upsells and renewals. Adopting a customer-first strategy, the customer success team own end-to-end management of customer queries and complaints and provide product performance and best practices to our car dealers. Richmond UK, Hybrid • Being the first point of contact for dealer questions by email and phone, and making outbound calls to follow up on queries and new leads, all within our agreed response times, • Building strong relationships with the dealers you look after, so they get real value from Cazoo and want to stay with us, • Owning each query from start to finish: working with our tech and operations teams to fix it, and keeping the dealer updated until it's sorted, • Sharing product updates, newsletters and useful insights, and running training sessions so dealers know how to use new features, • Spotting where a dealer could get more from Cazoo, or where they might be thinking of leaving, and flagging it to the sales team, • Passing on what dealers tell you, so their feedback shapes how we improve, • Helping out on other projects when the team needs a hand Along the way, you'll get to know our internal systems inside out and keep up with what's happening across the used car market. • Enjoy talking to new people and building relationships that last, • Stay patient and calm when someone's frustrated, and genuinely want to get things sorted for them, • Write and speak clearly, whether that’s a quick email or talking someone through a new feature on the phone, • Look for the fix, rather than the reason something can’t be done, • Keep on top of a busy workload without anything slipping through the cracks, • Pick up new systems quickly and feel comfortable with the technical side of things, • Think commercially, and notice when a conversation could turn into an opportunity At Cazoo, we’re fearlessly committed to helping car buyers and dealers save time, money, and energy. If you’re ready to challenge the status quo, give it your all, and come out smiling, you’ll fit right in. You can expect a fast pace, plenty of support and a commitment to work flexibility. Are you ready? • We offer an annual bonus scheme or commission plans for our Commercial team., • We more than match your commitment to your pension, so when you contribute 6% , we put in 9%, taking your total up to 15% of your base salary., • Quarterly value-led awards with generous cash prizes., • Referral Bonus: Recommend a colleague, get £2,000., • 25 days (plus bank holidays) - Please note Commercial sales teams take 3 days between Christmas and New Year for shut down, • Hybrid role, two days a week based in our Richmond office, • Family Enhanced leave after 6 months of service:, • Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,., • Paternity/Non-birth Parent Leave: 12 weeks at 100% pay., • Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you. Comprehensive cover so you (and your favourite people) have the care you need. • AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions., • Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care., • Private GP: 24/7 digital access via Help@Hand., • Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life, • Life Assurance: 4x basic salary covered by Unum., • Specialist Support: Free counseling and menopause/fertility support via Peppy. We hired you for your talent, and we’re committed to helping you expand it. • Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development., • Company issued laptop., • Perks@Work: Discounts at over 30,000 retailers and entertainment venues., • Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes., • Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style., • Free food & drinks in the office., • We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action. The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself. #J-18808-Ljbffr

At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrations creativity and collaboration. As a Workday Payroll Consultant (Senior Associate) in Kainos, you'll work to implement and configure enterprise-scale Workday solutions for our global customer base. You will work closely with team members, as well working independently and confidently to manage your own workload. You'll be able to understand customer requirements, designing and delivering solutions that are aligned to their needs. You'll support more junior members of the team and share your knowledge with them. • Strong experience of UK Operational Payroll - minimum 5 years, • Very good understanding of Workday Payroll, as well as any specialist Capability, • A very good customer focus, with experience in a customer-facing, consulting environment. Able to understand customer needs and build relationships. Able to understand when to elevate issues., • Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation., • Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervision, • Able to plan own workload and meet deadlines, • Able to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detail, • Aware of the importance of confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times, • Awareness of the Kainos story and wider business offering, • Awareness of company strategy and how to support it, • Able to come up with improvements in tools and/or processes to help the practice, • Willing to learn in depth about relevant subject matter e.g., international regulatory requirements, • Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services, • For Application Management Services, able to deliver work to meet defined Service Level Agreements, • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required), • Workday HCM, Financials or Payroll Certification, • Professional qualifications in your area of expertise, • Good commercial awareness and sound understanding of project and business dynamics, • Consulting skills e.g., presenting, participating in workshops, explaining functionality or solutions to customers At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. #J-18808-Ljbffr

About Elder Elder is a UK live-in and visiting care introductory agency. We match self-employed carers with older people so they can stay in their own homes rather than move into residential care. Around 500 families use Elder at any one time, and about 14,000 days of care are arranged through the platform every month. Elder is an introductory agency rather than a regulated care provider. Carers are self-employed and contract directly with the customer. We run vetting, facilitate matching and support both sides. The role Safety and Trust makes sure the carers we introduce are properly checked, that our standards are applied consistently, and that concerns reach the right person quickly. The team is currently made up of registered nurses, and part of what it handles is clinical work that stays with them. The rest is a different profession. Compliance administration, standards casework and assurance reporting are their own discipline, and that is what this role is for. You will run our carer compliance operation end to end, own standards casework, and produce the reporting the team runs on. You will be the only non-clinical person in the team, which means real autonomy. You will report to the Head of Safety and Trust, who has a regulatory compliance background. What you will do Carer compliance • Own DBS and PVG orders and renewals end to end, staying ahead of the two-year re-check cycle. • Check and record right to work, proof of identity, power of attorney, insurance and training certificates, and chase what is missing or expiring. • Keep the compliance record permanently audit-ready. Handle day-to-day training access and system queries. Standards and first-line casework • Run carer standards cases from start to finish, including those raised when a carer leaves a placement early. • First line on satisfaction feedback, care profile reviews and carer queries, escalating against agreed triggers. • Establish the facts, apply the framework, record the outcome, and escalate what meets the criteria. Reporting and assurance • Produce the weekly pack: volumes, service-level performance, escalation rates and outstanding compliance items. • Run a monthly consistency check on a sample of closed cases. • Flag where recurring admin could be automated, templated or made self-serve, and make the case with queue data. What this role is not • You will not make clinical judgements or form a view on anyone’s condition. Eligibility criteria are set centrally and applied by our system; anything outside them goes to a clinician. • You will not carry out needs assessments or care planning. As an introductory agency, Elder does not do these things. • Safeguarding decisions sit with our Designated Safeguarding Lead. What you will bring Essential • Two to four years in a compliance or vetting role: pre-engagement checks, document verification, right to work, DBS or equivalent, renewal cycles. • Experience working a case queue to a service-level agreement in a CRM or ticketing system. • Accuracy under volume, and a record you can evidence to an auditor. • Level 3 safeguarding adults, or a commitment to complete it within three months of joining. • Working knowledge of the Care Act 2014 and how a concern reaches a local authority. • The judgement to escalate rather than improvise when a case falls outside the written rule. • Clear written English, discretion with sensitive personal information, and a working grasp of UK GDPR. Desirable • Recruitment or staffing compliance, vetting and right to work at volume. • Care, health or another regulated sector. • Local authority or NHS safeguarding business support or screening. • Reporting tools such as Looker. Not required • A clinical qualification, or registration with the NMC, HCPC or Social Work England. This role is designed not to need one.Benefits We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well. We can offer: Competitive Salary + Excellent Commission 25 days holiday + bank holidays + (1 extra day of holiday per year worked for first 5 years) (pro rota) 6 weeks work from anywhere in the world (pro rota) Private Health Insurance Remote working Learning and education budget (pro rota) Sponsored quarterly team and company socials Macbook + any particular extras you require AND a genuine opportunity to be a very key part of a high-growth business Do something you genuinely care about. Join a diverse team of skilled, passionate and progressive people who like to get on with each other. Work at one of Europe’s fastest-growing scale-up. Apply today. Elderly care represents one of society’s greatest challenges. Are you ready to be part of the solution? Apply today. Elder recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.

Our client is a well-established specialist in commercial heating, ventilation, air conditioning and refrigeration, with over 50 years of industry experience. They are looking for an experienced Refrigeration Engineer to join their field-based team, covering commercial and industrial sites across the South of England. The successful candidate will be responsible for the service, maintenance, repair and commissioning of a range of refrigeration systems, including chillers, cold rooms, display cases and industrial refrigeration equipment. • Service, maintain and commission commercial and industrial refrigeration systems., • Carry out planned preventative maintenance and inspections., • Diagnose and repair mechanical, electrical and refrigeration faults., • Fault-find compressors, condensers, evaporators and control systems., • Attend breakdowns and service calls, minimising customer downtime., • Carry out refrigerant leak detection and repairs in line with F-Gas regulations., • Replace faulty components and ensure systems operate efficiently., • Complete service reports, timesheets and refrigerant logs., • Provide technical advice and support to customers., • Maintain high standards of health and safety and customer service., • Proven experience as a Refrigeration Engineer., • Strong commercial or industrial refrigeration experience., • F-Gas qualification - essential., • NVQ Level 2/3, City & Guilds 2079 or equivalent., • Strong knowledge of refrigeration cycles, electrical systems and controls., • Excellent fault-finding and troubleshooting skills., • Full UK driving licence., • Good communication and customer service skills., • Ability to work independently and as part of a team., • Experience with HFCs, HFOs, CO₂, ammonia or other refrigerants would be advantageous., • £40,000 - £50,000 salary, depending on experience, • Flexible working hours, • Company vehicle, • Company expenses, • Phone and technology equipment, • Competitive salary reviews, • Non-sickness bonuses, • Pension, • 26 days holiday, increasing with length of service, • Health cash plan, • Company socials #J-18808-Ljbffr

Team Leader - Heathrow Airport - Full Time working 4 on 4 off days & nights (7am - 7pm, 7pm - 7am) £16.30 per hour. We are looking for a Team Leader to join us at Heathrow Airport, you will lead a team of Customer Service Agents to deliver effective and safe operation of all parking facilities on a day to day basis through the use of company systems and procedures thereby ensuring that clients targets are met. You will also assist the Service Delivery Manager in leading, managing and delivering the expected performance for all car parks within the contract, including revenue protection and act up as the Service Delivery Manger when required. • Ensure that all employees rostered on are on shift, report any variance, sickness or, • illness, arrange cover if required and advise the SDM and Operations Manager., • Control and delegate regular and specific tasks to all employees on shift, maintaining a, • fair system of apportioning work and breaks., • Manage the team to ensure all operations and tasks are fulfilled to the highest standard., • Ensure that all relevant documentation is fully completed in accordance with the Company, • Operating Manual., • Comply with Company Health and Safety Directives., • Assist the SDM / Operations Manager with data gathering, auditing and record keeping for, • measuring operational performance and compliance to operating procedures., • Assist in maintaining team performance documentation., • Be responsive to the client’s needs and work in partnership with the client and client, • associates to support the delivery of their business plan., • Ensure ticketing issues and refunds are fully investigated., • Maintain frequent checks on all non-standard transactions., • Complete cash up procedures accurately and with due care and attention., • Protect contract revenues by maintaining a prudent control over the use of day to day consumables., • To effectively deal with customer problems on site where possible., • To deal with all inquiries, from customers or other HAL staff, in a professional manner, • To lead by example particularly with new employees in training., • To be knowledgeable of all products and services available throughout the T5 and CTA CAMPUS., • To be aware of all aspects of the customer journey and the possible impact to their experience if systems or operations are temporarily affected., • To coordinate with Control Room staff in dealing with multiple customer issues such as system failures, power outages and internet downtime., • In all cases to ensure that relevant records are kept and issues communicated to the SDM, Operations Manager and Contract Manager., • Plan and direct the operations of the team to ensure compliance with standards and operating procedures within the requirements of the contract., • To assist the SDM / Operations Manager in resolving all operational problems within the scope of the contract and prepare responses within established timeframes to all service complaints and contractual issues raised., • To be responsible for troubleshooting equipment issues through direct involvement., • To have a thorough understanding of the standard and non-standard issues commonly seen with car park equipment such as barriers, coders, POFs and cameras., • To maintain this knowledge through refresher training and consultation with technical experts when on site., • To have the ability to converse with technical experts regarding the details relating to an equipment / system problem., • To fault any equipment problems and report to SDM / Operations Manager / Contract Manager as appropriate., • To keep clear and accurate records of faults logged., • To ensure all team members are familiar with the faulting procedures and the need to keep clear and accurate fault logs., • To ensure all team members are well practised in patrolling and maintain clear and accurate patrol logs., • To ensure that the team are allocated appropriately across the T5 CAMPUS contract according to their skills, experience and reputation. We're committed to building an inclusive workplace where everyone feels respected, supported and able to succeed. We welcome applications from people of all backgrounds, experiences and communities because we believe diverse teams make us stronger. If you're passionate about people, thrive in a fast-paced environment and want to build your career with a market leading organisation, we'd love to hear from you. #J-18808-Ljbffr

Team Leader - Heathrow Airport - Full Time working 4 on 4 off days & nights (7am - 7pm, 7pm - 7am) £16.30 per hour. We are looking for a Team Leader to join us at Heathrow Airport, you will lead a team of Customer Service Agents to deliver effective and safe operation of all parking facilities on a day to day basis through the use of company systems and procedures thereby ensuring that clients targets are met. You will also assist the Service Delivery Manager in leading, managing and delivering the expected performance for all car parks within the contract, including revenue protection and act up as the Service Delivery Manger when required. • Ensure that all employees rostered on are on shift, report any variance, sickness or, • illness, arrange cover if required and advise the SDM and Operations Manager., • Control and delegate regular and specific tasks to all employees on shift, maintaining a, • fair system of apportioning work and breaks., • Manage the team to ensure all operations and tasks are fulfilled to the highest standard., • Ensure that all relevant documentation is fully completed in accordance with the Company, • Operating Manual., • Comply with Company Health and Safety Directives., • Assist the SDM / Operations Manager with data gathering, auditing and record keeping for, • measuring operational performance and compliance to operating procedures., • Assist in maintaining team performance documentation., • Be responsive to the client’s needs and work in partnership with the client and client, • associates to support the delivery of their business plan., • Ensure ticketing issues and refunds are fully investigated., • Maintain frequent checks on all non-standard transactions., • Complete cash up procedures accurately and with due care and attention., • Protect contract revenues by maintaining a prudent control over the use of day to day consumables., • To effectively deal with customer problems on site where possible., • To deal with all inquiries, from customers or other HAL staff, in a professional manner, • To lead by example particularly with new employees in training., • To be knowledgeable of all products and services available throughout the T5 and CTA CAMPUS., • To be aware of all aspects of the customer journey and the possible impact to their, • experience if systems or operations are temporarily affected., • To coordinate with Control Room staff in dealing with multiple customer issues such as, • system failures, power outages and internet downtime., • In all cases to ensure that relevant records are kept and issues communicated to the, • SDM, Operations Manager and Contract Manager., • Plan and direct the operations of the team to ensure compliance with standards and operating procedures within the requirements of the contract., • To assist the SDM / Operations Manager in resolving all operational problems within the scope of the contract and prepare responses within established timeframes to all service complaints and contractual issues raised., • To be responsible for troubleshooting equipment issues through direct involvement., • To have a thorough understanding of the standard and non-standard issues commonly seen with car park equipment such as barriers, coders, POFs and cameras., • To maintain this knowledge through refresher training and consultation with technical experts when on site., • To have the ability to converse with technical experts regarding the details relating to an equipment / system problem., • To fault any equipment problems and report to SDM / Operations Manager / Contract Manager as appropriate., • To keep clear and accurate records of faults logged., • To ensure all team members are familiar with the faulting procedures and the need to keep clear and accurate fault logs., • To ensure all team members are well practised in patrolling and maintain clear and accurate patrol logs., • To ensure that the team are allocated appropriately across the T5 CAMPUS contract according to their skills, experience and reputation. We're committed to building an inclusive workplace where everyone feels respected, supported and able to succeed. We welcome applications from people of all backgrounds, experiences and communities because we believe diverse teams make us stronger. #J-18808-Ljbffr

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership , working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7 M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data . As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams . Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM). Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them. Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement. Lead decision-making on critical technical strategy and implementations which affect your business area. Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense. Work with partners and suppliers to integrate their systems with Our Future Health’s. Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products. Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation. Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term. Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills You have led the architectural design of systems. Highly proficient in cloud engineering (preferably in Azure; AWS and GCP) Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data. Highly proficient working with Infrastructure as Code (Terraform, Ansible) Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous. Experience with Spark, Databricks, data lakes/lakehouses. Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. Postgre SQL) and familiarity other types of data store (blob, document, graph). Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and Git Hub. Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc. Experience of working with sensitive personal data. Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders. Proven ability to communicate with stakeholders and audiences at different levels. Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices. Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued. Strong understanding of software quality principles and practices. Experience in mentoring and coaching less experienced engineers. Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation . We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model . You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data , while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence , helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity . You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority . Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale . Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have. 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations. Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role. Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits Competitive base salary from £105,000 per annum Generous Pension Scheme – We invest in your future with employer contributions of up to 12% 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you Enhanced Parental Leave – Supporting you during life’s biggest moments Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@.uk

Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail! We are currently seeking a Customer Success Executive, a role in which you will be a supportive partner for our customers at every stage of the buying process. Focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer queries, and assisting the sales team with upsells and renewals. Adopting a customer-first strategy, the customer success team own end-to-end management of customer queries and complaints and provide product performance and best practices to our car dealers. Reports To: Customer Success Manager Contract Type: Fixed Term Contract (12 months) Location: Richmond UK, Hybrid • Being the first point of contact for dealer questions by email and phone, and making outbound calls to follow up on queries and new leads, all within our agreed response times, • Building strong relationships with the dealers you look after, so they get real value from Cazoo and want to stay with us, • Owning each query from start to finish: working with our tech and operations teams to fix it, and keeping the dealer updated until it's sorted, • Sharing product updates, newsletters and useful insights, and running training sessions so dealers know how to use new features, • Spotting where a dealer could get more from Cazoo, or where they might be thinking of leaving, and flagging it to the sales team, • Passing on what dealers tell you, so their feedback shapes how we improve, • Helping out on other projects when the team needs a hand Along the way, you'll get to know our internal systems inside out and keep up with what's happening across the used car market. • Enjoy talking to new people and building relationships that last, • Stay patient and calm when someone's frustrated, and genuinely want to get things sorted for them, • Write and speak clearly, whether that's a quick email or talking someone through a new feature on the phone, • Look for the fix, rather than the reason something can't be done, • Keep on top of a busy workload without anything slipping through the cracks, • Pick up new systems quickly and feel comfortable with the technical side of things, • Think commercially, and notice when a conversation could turn into an opportunity At Cazoo, we’re fearlessly committed to helping car buyers and dealers save time, money, and energy. If you’re ready to challenge the status quo, give it your all, and come out smiling, you’ll fit right in. You can expect a fast pace, plenty of support and a commitment to work flexibility. Are you ready? Here’s how we back you: • We offer an annual bonus scheme or commission plans for our Commercial team., • We more than match your commitment to your pension, so when you contribute 6% , we put in 9%, taking your total up to 15% of your base salary., • Quarterly value-led awards with generous cash prizes., • Referral Bonus: Recommend a colleague, get £2,000., • 25 days (plus bank holidays) - Please note Commercial sales teams take 3 days between Christmas and New Year for shut down, • Hybrid role, two days a week based in our Richmond office, • Family Enhanced leave after 6 months of service:, • Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,., • Paternity/Non-birth Parent Leave: 12 weeks at 100% pay., • Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you., • AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions., • Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care., • Private GP: 24/7 digital access via Help@Hand., • Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life, • Life Assurance: 4x basic salary covered by Unum., • Specialist Support: Free counseling and menopause/fertility support via Peppy. We hired you for your talent, and we’re committed to helping you expand it. • Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development., • Company issued laptop., • Perks@Work: Discounts at over 30,000 retailers and entertainment venues., • Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes., • Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style., • Free food & drinks in the office., • We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action. The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself. #J-18808-Ljbffr

Senior Product Specialist Remote (UK) Do you want to help shape software that affects thousands of lives? Who are we? We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business. Purpose The Senior Product Specialist is responsible for translating product strategy into high-quality, deliverable outcomes, while acting as a senior subject matter expert within their domain. This role combines strong product delivery capability with deep industry expertise, ensuring that solutions are both technically robust and aligned to real-world customer needs. As a senior individual contributor, the Senior Product Specialist plays a key role in shaping backlog priorities, improving delivery practices, and supporting the development of others within the team. Key Responsibilities Backlog Ownership & Refinement Own, manage, and continuously refine product backlogs, ensuring clarity, prioritisation, and alignment to product strategy Translate strategic initiatives and discovery insights into detailed, high-quality user stories and acceptance criteria Ensure backlog items are appropriately sized, sequenced, and ready for delivery Delivery Planning & Execution Lead backlog refinement and sprint planning with a high degree of autonomy and confidence Support the team in delivering complex or high-impact initiatives, ensuring alignment to expected outcomes Contribute to release planning and coordinate dependencies across teams where required Team Enablement & Leadership (Non-People Management) Act as a senior point of contact for the development team, providing clarity on complex requirements and edge cases Proactively identify and remove blockers, improving team flow and delivery effectiveness Support and mentor Product Specialists, sharing best practices and raising overall team capability Quality & Acceptance Ensure high standards of quality by rigorously validating work against acceptance criteria and Definition of Done (DoD) Support and guide QA and UAT processes, particularly for complex or high-risk features Champion best practices in backlog quality, acceptance criteria, and delivery standards Stakeholder & Feedback Management Build strong relationships with stakeholders, confidently managing expectations and navigating competing priorities Facilitate discussions to refine requirements, challenge assumptions, and drive clarity Communicate delivery progress, risks, and trade-offs effectively Performance Monitoring & Continuous Improvement Analyse product performance, delivery metrics, and team effectiveness to identify improvement opportunities Proactively recommend and implement improvements to processes, tools, and ways of working Contribute to scaling consistent product practices across teams Domain & Industry Expertise Act as a recognised subject matter expert (SME) within your domain, with deep understanding of industry practices, workflows, and challenges Apply advanced domain expertise to shape solutions, influence prioritisation, and improve product design Partner with customers and stakeholders as a trusted advisor, particularly in complex or high-value scenarios Ensure solutions reflect industry best practice and deliver meaningful customer value Key Skills, Experience and Qualifications Product Delivery & Agile Expertise Strong experience as a Product Owner, Business Analyst, or Product Specialist within an agile environment Proven ability to manage complex backlogs and deliver high-quality outcomes Deep understanding of agile practices and their practical application in delivery teams Industry & Domain Expertise Deep and demonstrable expertise within the relevant industry domain Experience working closely with customers or within the industry in a hands-on capacity Ability to apply domain knowledge to solve complex problems and improve product outcomes Strong understanding of relevant regulatory, commercial, or operational considerations Recognised as a go-to expert for domain-specific knowledge and decision-making Collaboration & Communication Strong communication and facilitation skills, particularly in complex or ambiguous scenarios Ability to influence stakeholders and drive alignment without formal authority Proven ability to work effectively across Product, Engineering, Design, and customer-facing teams Analytical Thinking & Problem Solving Advanced analytical and problem-solving skills, with the ability to handle complex scenarios Ability to use data, insights, and experience to inform decisions and recommendations Quality & Delivery Focus Strong focus on quality, with experience ensuring robust acceptance criteria and delivery standards Ability to balance delivery pace with completeness and usability Experience improving team delivery practices and outcomes Tools & Technical Familiarity Strong familiarity with product and delivery tools (e.g. Jira, Azure DevOps, Confluence) Comfortable working with technical teams and understanding system architecture, constraints, and dependencies Our Values We are United . As part of a team, we’re better together. We are Agile . Be the change, we’re on a journey. We are Trusted . Do the right thing, we own this. We are Driven . Get stuck in, we make it happen. Benefits As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars. 25 days annual leave + public holidays, increasing with length of service. 4% matched pension. Income protection and life assurance. Access to our award-winning benefits platform. We take mental health seriously and have a dedicated EAP available 24/7. £100 allowance towards a fitness club. Dell discounts. Private Medical Insurance. Paid study leave + volunteering days. Car Scheme. Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

Contract In today's digital era, customers are looking for outcome driven services and solutions. Person is expected to bring in required domain, technical and execution capabilities, to help customer realise its vision and in end-to-end transformation journey through smarter applications, integrated services and execution excellence. Should have executed project around: • Customer Experience, • Application Engineering & DevOps, • Platform Solutions and SaaS, • Digital Platform Services We are looking for a hands-on Architect and lead who comes with an in-depth background on Cloud hosted technical solutions, API and Microservices Architecture and full stack development capabilities with MEAN, MERN stack. Preference would be to have skills around designing and leading Blockchain and Open source based full stack development programs. • Lead a technologically intensive program on AWS, Blockchain, Security, full stack development on MEAN/MERN stack, Microservices and API implementations using MuleSoft/Dell Boomi etc., • Hands-on experience around Application and API security and various standards, policies and protocols around cloud and REST API based architectures, • Should have implemented and executed projects including AWS/Azure PaaS services, • Familiarity with no code applications, Serverless Functions, Lambda architectures etc., • Create technically sound solutions for complex and non-standard vanilla assignments, • Previous experience on API and Cloud integration implementations using products like MuleSoft, Dell Boomi, AWS/Azure API Management, • Product Evaluation and implementation in Greenfield (and uncertain) environments., • Provide technical leadership through the implementation, • Assist on consulting/advisory services for customers digital transformation journey, • Conducting PoC’s / PoT’s and position papers and recommending the right solutions, • Contribute to the business development activities by working on the proposal responses and getting involved in the customer presentations, • Contribute towards development of IP’s, Assets, solutions and accelerator kits around the service offerings, • Self-motivated person to learn new technologies and industry models and keep themselves up to date. Leverage the company's internal / extended training platform to stay up to date with the industry changes, • Microservices Architecture skills using Springboot, Node JS, containerised environments, • Integration and API skills using MuleSoft/Dell Boomi/Azure/AWS, • CI/CD, DevOps and agile delivery through Jenkins, Chef Puppet, Ansible Tower, Github, Azure DeveOps etc., • Cloud Native Architectures, serverless architectures, • PaaS platform experience on Azure and AWS #J-18808-Ljbffr

About Fluent Software Group Fluent Software Group is part of Valsoft Corporation's family of vertical market software businesses, focused on building specialized, reliable software solutions for targeted industries. We balance product innovation with operational dependability. We operate a portfolio of vertical market software businesses across Europe and North America. We are building an Enterprise Voice AI Agent to power service delivery for one of our Netherlands-based portfolio companies and their clients at scale. The Opportunity We are looking for a Dutch-speaking AI Developer based in Canada to own the ongoing development and scaling of the Enterprise Voice AI Agent — built to serve one of our Netherlands-based portfolio companies and their clients. In this role, you will build and evolve a production voice AI system that processes real customer interactions at enterprise volume. You will work directly with stakeholders at our portfolio company — in Dutch — to gather requirements, refine agent behaviour, and ensure the platform meets the operational needs of their business and their clients. Dutch language proficiency is a hard requirement . You will be the primary technical point of contact for our Dutch-speaking portfolio company, conducting discussions, writing documentation, and communicating updates in Dutch as part of your daily work. What You'll Do Voice Agent Development & Ownership • Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance • Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech • Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform • Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure • Maintain a prioritized backlog and drive features and improvements to production independently Client Collaboration (in Dutch) • Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch • Translate the portfolio company's business needs into technical specifications and working software • Write client-facing documentation, release notes, and user guides in Dutch • Manage expectations proactively and communicate timelines, risks, and decisions clearly Agentic AI & Continuous Improvement • Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping • Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements • Continuously improve platform reliability, call handling quality, and voice agent performance • Apply AI tools to documentation, observability, and operational workflows Success Looks Like • The Enterprise Voice AI Agent handles call volume reliably for our portfolio company, with high containment rates and strong client satisfaction • Portfolio company stakeholders communicate smoothly with the development team, in Dutch, with minimal friction or delays • New features and client requirements move from brief to production rapidly and predictably • The platform scales cleanly to support additional clients across the portfolio • Agentic AI workflows are a standard part of the development and QA process Qualifications & Experience Required • Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement) • 1–3 years of professional software development experience, or equivalent strong project-based work • Strong proficiency in Type Script and modern Java Script • Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching) • Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations) • Working knowledge of databases (Postgre SQL, My SQL, or Mongo DB), including schema design and querying • Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress) • Comfortable with Git, pull requests, code reviews, and collaborative development workflows • Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance • Interest in and basic experience with AI-assisted or agentic development workflows Preferred • Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, Eleven Labs, Rasa) • Experience with LLM integration and prompt engineering in production systems • Experience designing, building, or supervising agentic AI tools in a software development context • Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker) • Experience with CI/CD pipelines, logging, monitoring, and automated testing • Familiarity with the Dutch business and enterprise software landscape About the Team We are a small, product-focused team that ships frequently and iterates fast. Our environment is lightweight, collaborative, and supportive, with direct communication and minimal process. You will have real ownership of outcomes and a direct line to stakeholders. This role is ideal for a developer who is energized by building something new, working closely with an enterprise client, and exploring the frontier of voice AI — while maintaining the quality and reliability that production systems demand.

TL; DR We're seeking a Senior Technical Support Engineer with deep technical expertise and a passion for customer engagement to solve complex customer challenges, mentor a growing team, and help shape the future of our world-class artifact management platform. About Cloudsmith Cloudsmith is building the operating system for the modern software supply chain. We run a global, fully managed, multi-tenant Saa S platform that helps organizations, from startups to the Fortune 500, secure, govern, and distribute software artifacts at scale. Worldwide, our customers use Cloudsmith as a critical infrastructure control plane for CI/CD, developer workflows, security controls, compliance, and software distribution, supporting 30+ formats and ecosystems across languages, containers, and operating systems. We recently raised our Series C to accelerate Cloudsmith 2.0: deeper artifact intelligence, stronger policy and provenance, faster package-aware delivery, and infrastructure built for engineering teams, as well as the modern AI-driven software factory. Backed by top-tier investors and on a trajectory toward IPO, we're building mission-critical infrastructure that powers software delivery for organizations worldwide. By developers, for developers: we care about craft, architecture, and enterprise scale. The Role We are building a team that is responsible for the developer experience. On a daily basis, we work with our customers and the developer community to ensure they are building software that is efficient and secure across the whole supply chain. Our team helps customers troubleshoot and investigate issues, diagnosing and resolving core product-related issues. We expand and enhance their experience through the development and maintenance of 3rd party integrations that extend our API, CLI, and Webhook capabilities, while curating a public knowledge base to support customers to independently resolve common issues. Key Responsibilities Technical Support: Provide top-notch technical support to our customers, assisting them with any product-related issues, inquiries, or challenges they may encounter. Problem Solving: Diagnose and troubleshoot technical issues, replicating them in local environments and collaborating closely with customers to identify root cause and provide effective solutions. Documentation: Create and maintain detailed documentation, including knowledge base articles and FAQs, to assist customers in resolving common issues independently. Software Expertise: Leverage your expertise in application programming to build and maintain third party integrations like Terraform, Git Hub Actions, Circle CI etc. Customer Advocacy: Act as a customer advocate within the company, sharing customer feedback, feature requests, and insights with the product development team to improve our offerings. Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years in Technical Product Support, a similar role, or a background in software development. Strong application programming experience, proficient in Java, Python, or Java Script languages. Knowledge of software packaging and distribution concepts and tools. Excellent problem-solving and troubleshooting skills. An enthusiastic and effective communicator: you should be able to appeal to and communicate with both technical and non-technical listeners alike. Ability to work independently and as part of a team. Willingness to participate in an on-call rota supporting customers across multiple time zones. Preferred Skills & Certifications Professional experience in building, testing, deploying, debugging, and maintaining complex systems in production environments; or equivalent experience in open-source ecosystems and projects. Familiarity with UNIX-like systems (Linux/WSL/Mac OS). Familiarity with Artifact and Package management, or the software supply chain. Familiarity with Cloud-based infrastructure, data structures & algorithms, storage systems, source control, and continuous integration. Amazon Web Services (AWS) / AWS Certifications. Contributions to open-source projects. Re ST, Graph QL, g RPC API Design. Docker, OCI, ORAS, Kubernetes (k3s, k8s). Sigstore, Cosign, Keyless Signatures, Signature Attestation. Grafeas, Kritis, Metadata Provenance. Cultural Values We're Looking For A bias for action and a passion for what we do: A positive attitude and bias for action is everything. You proactively seek knowledge and are never satisfied with the status quo. Empathy + customer-centricity: You genuinely care about customers and strive to understand their needs, frustrations, and goals. You see customer success as your own success. Relentless curiosity + continuous learning: You are always eager to learn, improve, and challenge assumptions. Bias for Action + Ownership: You take initiative, move fast, and own problems end-to-end. You're not afraid to roll up your sleeves, even when challenges are outside your comfort zone. Collaboration + Candor: You value open, honest, and respectful communication. You give and receive feedback constructively and believe that the best ideas win, regardless of hierarchy. Benefits, Location & Work Environment Note: You must be based in the UK and have the right to work independently without requiring sponsorship. Headlines A remote-first position based in the UK A competitive compensation package, including equity. With comprehensive health, dental, and vision insurance. Plus, generous annual leave and flexible working policies to suit your lifestyle. Including a professional development budget for conferences and training. In a dynamic, innovative, trust-centric, and supportive work environment. With the opportunity to shape a fast-growing Series C scaleup (and beyond). Health and Wellness Regardless of your location, we deeply care about the health and wellness of our staff and their families; a sustainable pace is important to us. In addition to generous annual leave (PTO), we offer health and wellbeing benefits along with flexible family-friendly working policies. Personal Growth You will have an enormous opportunity to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us. Hybrid / Remote First Cloudsmith is headquartered in Belfast, Northern Ireland, and we use our H. Q. regularly for activities like team planning, meets and greets, and sometimes other group activities (like games!). We also hold all-hands offsites in Belfast (or otherwise) thrice yearly, with guest speakers and team activities. Most Cloudsmithers work remotely, close and far, so we rely on our online collaboration tools; Slack is how we work. About Equal Opportunity Cloudsmith is an equal-opportunity employer proud to nurture a diverse workplace that welcomes applications from individuals of all races, genders, and ethnic groups. We do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce. The Final Word We're looking for someone who can balance deep technical expertise with profound customer empathy, has the experience to help build a world-class technical support experience, and is fearless in rolling up their sleeves when needed. We're critical infrastructure by developers, for developers, and we're building the world's software supply chain platform and ecosystem. We want to hear from you if you're excited to work on mission-critical infrastructure with a lasting impact on the software industry from today until IPO and beyond.

Working within our busy Toyota Service Centre in Kingston. Monday – Friday 8:30am – 5:00pmand Saturday8am to 1pm on a rota basis. (1 in 3) We are looking ideally for candidates with previous main dealer experience; however, any diagnostic experience will be considered Qualified and experienced MOT Tester. • Carry out vehicle services and repairs, in accordance with Lexus GB technical standards, ensuring we deliver a great customer experience, • Examine vehicles, diagnose non-routine defects, with knowledge gained about the vehicles and relevant technologies,, • Carry out routine servicing, repairs, maintenance and MOT testing., • Report defects against Department of Environment (MOT) and Vehicle Safety Report (VSR) standards, • Carry out jobs within budgeted time, maintaining your own productivity, • Take responsibility for daily maintenance of tools and equipment, reporting any defects, • Work in accordance with key Lexus or Centre processes, • Liaise with customers directly where relevant and appropriate, listening carefully to build rapport and answering questions in a warm and professional manner to summarise details of work required or carried out, • Coach and support apprentice technicians, explaining, guiding and enabling others to learn, • Attend specialised training as required., • Minimum of NVQ Level 3 in motor vehicle maintenance (or comparable)., • Previous work experience within an automotive repair environment is preferable, • A full UK Driving Licence (required), • Eligibility to work in the UK, • Must be Flexible to work hours required to carry out the role effectively and travel (to the training sessions), • 30days holidays (i.e. 22 days including 8 days bank holidays), • Cycle to work scheme, • Private Health Plan (Simply Health), • Loyalty & Long Service Awards, • Car Leasing Scheme, • Discounts on car purchases / repairs / parts, • Ongoing training, both in-house and with the manufacturer #J-18808-Ljbffr

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. About your role: We're looking for skilled Electricians to join our experienced Field Engineering team , helping ensure customers receive safe, high-quality electrical work exactly when they need it. Being there for our customers is our priority, and you'll play a key role in delivering same-day fixes and high standards of electrical safety in customers' homes. Salary & Rewards Base salary: £43,045 Uncapped OTE: £43,045 plus up to 6.2k London weighting allowance (dependent on area) with uncapped OTE - £57,589 (including LWA) is a realistic expectation through our comprehensive field reward scheme. The Role As an Electrician, you'll use your technical expertise to deliver safe, high-quality electrical work in domestic properties, including: Fault finding and repairs Electrical installations and upgrades Full and partial rewires Ensuring all work is completed safely, compliantly, and right first time You'll combine strong technical capability with excellent customer service, diagnosing issues efficiently, achieving first-time fixes , and providing professional advice to customers where appropriate. Training & Development While EV charging and other Net Zero technologies are not a current responsibility of the role, they form an important part of our future. We offer potential opportunities for electricians to train, upskill, and gain additional qualifications in emerging technologies as the role evolves, making this a strong long-term career opportunity. What We're Looking For Minimum 2 years' experience working as a qualified electrician City & Guilds 2365 Parts 1 & 2 (or equivalent), culminating in a Level 3 Technical Certificate , including the NET AM2 City & Guilds 2382 - B.S. 7671 IET Wiring Regulations Proven experience working in the electrical industry City & Guilds 2391/52 (or equivalent) - highly desirable Willingness to undertake potential future training in Net Zero technologies Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Mechanical Maintenance Engineer | FM Service Provider | Commercial Building Teddington, South West London | Up to £45,000 per annum An exciting opportunity has arisen to join a leading FM service provider based in Teddington, South West London. We are currently recruiting for a Multi-Skilled Mechanical Maintenance Engineer for a static, site-based role within a large and prestigious commercial building. The successful candidate will be a fully qualified Mechanical Maintenance Engineer, holding a City & Guilds / NVQ Level 2 qualification, with a proven track record in commercial building maintenance. You will be responsible for carrying out mechanically-biased M&E and fabric planned and reactive maintenance as part of a close-knit team of three engineers, working alongside an on-site supervisor. You will be responsible for all landlord services across the building and will be required to demonstrate hands-on knowledge and experience of the following: Duties HVAC plant and plant room maintenance Air conditioning — air handling units and fan coil units (filter changes and cleaning) Chillers — monitoring and resets Pumps, motors and cooling tower maintenance Water treatment — temperature checks (non-dosing) Lighting — small installations, fault-finding, lamping, ballast changes, control panels and power distribution Emergency lighting testing and certification Fire alarm testing UPS systems — monitoring and taking readings Pressurisation units BMS — monitoring hot and cold systems Plumbing — unblocking toilets, changing taps, seals, etc. General building fabric maintenance Escorting and overseeing sub-contractors Hours of Work Monday to Friday, 08:00–17:00 (40-hour week) One week in 7, working a 10:00–19:00 shift On-call: 1 in 4 rota Package Basic salary up to £45,000 per annum On-call allowance of an additional £5,000 per annum (1 in 4 rota) 25 days annual leave + bank holidays Birthday off as an additional holiday Company pension scheme Excellent benefits package Internal and external training courses Genuine career progression opportunities Substantial overtime available Requirements Mechanically / plumbing qualified — C&G / NVQ Level 2 (minimum) Copies of all trade certificates will be required upon application Proven track record in commercial or property maintenance Strong customer service and communication skills Reliable, honest and hardworking To apply, please send your CV to Dan Barber at CBW Staffing Solutions for more information. TPBN1_UKTJ

ENGINEER SURVEYOR Job Title: Engineer Surveyor (Lifting & Crane Equipment) Location: Covering the London Area (Must Live within the M25) Salary: Basic from £42,500 (includes London Weighting) plus Car Allowance and a Excellent Benefits Package Shift: Days, Monday – Friday, Flexible Working Hours Job Role of the Engineer Surveyor. A standout opportunity has become available for a Engineer Surveyor to join a leading inspection consultancy. Our client is looking for Engineers with a background of working on or with equipment such as forklifts, mobile elevated working platforms, passenger lifts and cranes and looking for something different in their career. You will be responsible for inspection to help identify defects and help prevent potential, avoidable defects and complete detailed reports.You will be required to make sure all customers are compliant with LOLER / PUWAR regulations and provide excellent levels of customer service. Sector – Inspection (Field Service) Non-Negotiable Requirements of the Engineer Surveyor Minimum Level 3 Engineering based qualification. Hands on experience with or on different pieces of lifting equipment including forklifts, platforms, passenger lifts, cranes, plant equipment (diggers, dumpers), military vehicles or aircraft. Requirements for the Engineer Surveyor Strong mechanical fault-finding skills. Mechanical engineering qualification, NVQ Level 3 or Equivalent. Experience working on or with various pieces of lifting equipment within manufacturing, military, marine, distribution or field service environments. Must live within the M25. Desirable Requirements for the Engineer Surveyor Excellent knowledge of LOLER/PUWAR Regulations. The Engineer Surveyor will benefit from: Employment with a stable and well-established organisation. Competitive benefits package (Worth £59,376 with Basic Salary). Excellent, ongoing training and development opportunities. 95% of the management team within the organisation have developed from a Surveyor position. Paid from door to door and working Monday – Friday on flexible working hours. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Andrew McFarlane at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers. Positions available in: Peterborough, Epsom, Croydon and London Base Salary is £40,133 with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs. Here's what we're looking for: Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves. In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Assistant Manager | Twickenham | Up to £33,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening program over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BH36817 TPBN1_UKTJ

Shop Manager – Kingston (Full Time) Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Muswell Hill area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: · Can this be stopped? · How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won't stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we'd love to hear from you. Responsible to Commercial Manager Direct reports Assistant Shop Manager Indirect reports Team of volunteers Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary £ 27,000 Location Kingston How to Apply Please submit your CV and a covering letter to our recruitments inbox with subject header Kingston – Shop Manager (Full Time). Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you'll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job The Shop Manager is responsible for leading and delivering a successful, community-focused charity shop that generates sustainable income to support the charity's mission. The postholder will drive commercial performance, ensure operational excellence, develop and inspire a strong volunteer team, and build meaningful relationships within the local community. The role requires confident leadership, sound judgement, resilience, and the ability to make informed decisions while maintaining a welcoming and positive shop culture. Main Responsibilities · Drive income and sustainable growth to maximise funds for the charity's cause. · Take full accountability for shop sales, Gift Aid income, cost control, and overall financial performance. · Deliver agreed income targets through effective stock management, merchandising, and pricing strategies. · Analyse sales data and local trends to identify opportunities for growth and improvement. · Ensure strong visual merchandising standards that enhance customer experience and maximise sales. · Lead seasonal campaigns and promotions with creativity and commercial awareness. · Monitor and control expenditure to protect profitability. · Encourage Gift Aid sign-ups and ensure processes are followed accurately. · Identify new income streams and partnerships that align with the charity's mission. · Act decisively to address underperformance and implement improvement plans where required. Operations · Ensuring safe, compliant, and efficient day-to-day running of the shop. · Take overall responsibility for the safe and compliant operation of the shop. · Ensure adherence to health and safety legislation, safeguarding requirements, and charity retail standards. · Maintain high standards of housekeeping, stock processing, and back-of-house organisation. · Oversee stock rotation, waste reduction, and effective donation management. · Ensure accurate cash handling, banking, and financial administration procedures. · Manage rotas to ensure appropriate shop cover within budgeted hours. · Maintain secure keyholding and opening/closing procedures. · Ensure all policies and procedures are implemented consistently and fairly. People · Leading, developing, and supporting the Assistant Shop Manager and volunteers. · Recruit, induct, and retain a diverse and inclusive volunteer team. · Create a positive, respectful, and supportive team culture where everyone feels valued. · Provide clear direction, regular feedback, and recognition to motivate the team. · Ensure volunteers receive appropriate training and development opportunities. · Address performance or conduct issues promptly and constructively. · Promote wellbeing and maintain open communication across the team. · Lead by example, demonstrating integrity, accountability, and professionalism. Community · Build relationships with local businesses, community groups, and supporters to increase donations and awareness. · Ensure the shop provides a welcoming and inclusive environment for all customers and donors. · Promote the charity's mission and impact confidently and accurately. · Encourage community engagement through events, campaigns, and in-store initiatives. · Handle customer feedback and complaints constructively, maintaining the charity's reputation. · Identify opportunities for collaboration that strengthen local presence and support. · Ensure the shop reflects the charity's values in behaviour, presentation, and service. Other · Adhere to Fight for Sight's vision, mission, and values. · Commit to equality, diversity, and staff wellbeing. Person specification - Desirable skills, knowledge & experience Personal qualities · Results-driven, able to measure and quantify own outcomes. · Adaptable to changing landscape and evolving organisation. · Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines · Highly organised with ability to plan effectively and allocate resources appropriately. · An understanding of and commitment to London's blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: · A great team and a supportive culture · Employer pension contributions matching up to 10%, and death in service cover · Generous parental leave · Flexible/hybrid working options · Apprenticeships scheme, study leave and financial support for training & development · Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program · An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that w e value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. Accessibility We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. Equal opportunities, diversity & inclusion Don't meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. Other information We draw your attention to some important policies that govern the research that our charity funds. You can find these here . TPBN1_UKTJ

We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. If you join us, you'll have access to a range of employee benefits. Read more about these here. This is an exciting opportunity to be part of our Children's Joint Commissioning Team. As a Senior Contracts Officer within the Team, you will play a crucial role in managing contracts to enable delivery of outcomes and key performance indicators, delivery of efficiencies, and maximising both financial and non-financial benefits. By closely monitoring contract performance and compliance, you will ensure that services align with Hounslow's Children and Young People's Plan and the One Hounslow Financial Strategy and The Councils Corporate Plan while simultaneously driving value for money. Collaborating with service providers, the Children's and Adults' Directorate, Lifelong Learning, Skills and Employment as well as the NHS West and North London ICB, your work will focus on optimising service delivery, delivering cost-effective solutions, and supporting the integration of health and social care services to improve outcomes for children, young people, and their families in Hounslow. You’ll drive value for money through strategic planning, commissioning, and service redesign, working closely with Finance Teams, internal Revenue and Benefits services and external providers. The Children's Commissioning Team work closely with a range of internal Council Teams, external service providers and partners across the Health, Social Care and Education systems. The overall team leads on a range of strategic Council Priorities for Children and Young People and is made up of both a strategic and an operational functions. The team has a wide range of roles including Commissioners, Contracts Officer, Placement and Quality Assurance Officers. A key aim of the team is to support Children and Young People to achieve their best outcomes and achieve their potential, whilst simultaneously ensuring the Council achieves value for money from the services it commissions. This role will report directly to the Head of Commissioning and attend and report to various Board meetings. • 1. You are committed to improving the lives of Children and Young People and their parents and/or carer's, through good quality services that meet local need and align with the Council's goals., • 2. You understand the range of inequalities experienced by young people and can advocate effectively for young people and their families, addressing inequalities and driving value for money in planning and service redesign., • 3. You have strong communication skills, you engage effectively with a broad range of stakeholders, and always maintain confidentiality., • 4. You have a proactive, flexible, responsive approach, always seeking to provide the highest levels of customer service., • 5. You can work autonomously and creatively, generating new ideas to improve service delivery., • 6. An ability to process and understand key legislation and duties of the local authority., • 7. You have experience of contract management, understand procurement processes and can evidence management of a portfolio of contracts. Basic DBS The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Interviews for this job will be held during week commencing 2nd November 2026. #J-18808-Ljbffr

Syon Clinic, Middlesex – 37.5 hours per week, full‑time, permanent, competitive salary. The role is within the imaging department, responsible for managing service delivery to ensure a high‑quality, patient‑focused diagnostic imaging service. • You develop and manage service delivery within your area of responsibility with a high degree of professionalism, ensuring effective deployment, utilisation and control of all resources whilst providing a high quality, responsive, patient‑focused service., • You contribute to the strategic, operational and business development of the hospital., • You ensure that high quality, responsive diagnostic imaging services are delivered to meet the needs of all customers and the business., • You develop and maintain professional relationships with radiologists, ensuring clinical expertise matches the specialties of the hospital and referring clinician needs, and ensure sessional use is maximised., • You identify and recruit radiologists in conjunction with the Senior Management Team, taking opportunities to widen the clinical expertise available in the department., • You formally meet (minimum annually) with radiologists to discuss department development, clinical and operational issues., • You oversee the day‑to‑day operational supervision of diagnostic imaging services., • You conduct radiographic examinations as an autonomous practitioner and as part of a multi‑professional team in line with professional and departmental standards., • You ensure that sufficient radiation protection supervisors are appointed to cover all modalities in the diagnostic imaging department, that their role profiles are signed, their training is up to date and protected time is allocated to fulfil their duties., • You ensure all work environments are safe and that all local rules and systems of work are observed., • You comply with all relevant mandatory training., • Extensive experience working in an acute hospital setting in a senior radiographer post or equivalent., • Previous experience within a clinical lead role., • Experience of customer care, including interacting with challenging customers/patients and situations., • A degree or diploma in diagnostic radiography., • HCPC registration., • Management / supervisory experience within a multi‑modality imaging department., • Ability to analyse, interpret and make recommendations on data specific to the hospital to identify business development opportunities, change current practice, monitor and influence performance., • Knowledge of the healthcare service sector and the systems and processes used., • Strategic awareness with an ability to understand the commercial perspective of healthcare delivery., • Recruitment and selection skills., • 25 days holiday per year + bank holidays, increasing to 30 days with service, • Management bonus scheme, • Private pension scheme, • Private healthcare scheme for treatment at our hospitals, covering pre‑existing medical conditions, • Friends & family hospital discounts, • Family‑friendly policies, including enhanced maternity, paternity & adoption pay, • Non‑contributory life insurance, • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits, • Access to resources, tools and services to support your wellbeing, • Employee recognition programmes, • Industry‑leading training and development opportunities #J-18808-Ljbffr

What you'll do... ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache. Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast. End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time. Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense. ❤️ Treat every customer with the care you’d give gran . We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like. Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact. The types of people we would love to hear from are those that are... ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better. Ask questions and embrace change . Things move fast here – you’ll love learning new things and rolling with the punches. Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best. Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future. Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions. Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. A bit about the role: Location - Central London (Oxford Circus) Our need - Immediate starters Salary - £28,000 Hours - Full Time

An exciting opportunity has arisen to join a leading FM service provider based in Teddington, South West London.We are currently recruiting for a Multi-Skilled Mechanical Maintenance Engineer for a static, site-based role within a large and prestigious commercial building. The successful candidate will be a fully qualified Mechanical Maintenance Engineer, holding a City & Guilds / NVQ Level 2 qualification, with a proven track record in commercial building maintenance. You will be responsible for carrying out mechanically-biased M&E and fabric planned and reactive maintenance as part of a close-knit team of three engineers, working alongside an on-site supervisor.You will be responsible for all landlord services across the building and will be required to demonstrate hands‑on knowledge and experience of the following: • HVAC plant and plant room maintenance, • Air conditioning — air handling units and fan coil units (filter changes and cleaning), • Chillers — monitoring and resets, • Pumps, motors and cooling tower maintenance, • Water treatment — temperature checks (non-dosing), • Lighting — small installations, fault-finding, lamping, ballast changes, control panels and power distribution, • Emergency lighting testing and certification, • Fire alarm testing, • UPS systems — monitoring and taking readings, • Pressurisation units, • BMS — monitoring hot and cold systems, • Plumbing — unblocking toilets, changing taps, seals, etc., • General building fabric maintenance, • Escorting and overseeing sub-contractors, • Monday to Friday, 08:00–17:00 (40-hour week), • One week in 7, working a 10:00–19:00 shift, • On‑call: 1 in 4 rota, • Basic salary up to £45,000 per annum, • On‑call allowance of an additional £5,000 per annum (1 in 4 rota), • 25 days annual leave + bank holidays, • Birthday off as an additional holiday, • Company pension scheme, • Excellent benefits package, • Internal and external training courses, • Genuine career progression opportunities, • Substantial overtime available, • Mechanically / plumbing qualified — C&G / NVQ Level 2 (minimum), • Copies of all trade certificates will be required upon application, • Proven track record in commercial or property maintenance, • Strong customer service and communication skills, • Reliable, honest and hardworking #J-18808-Ljbffr

Our client is a well-established specialist in commercial heating, ventilation, air conditioning and refrigeration, with over 50 years of industry experience. They work with a diverse range of customers across the commercial, industrial, private and public sectors. They are now looking for an experienced Air Conditioning Engineer to join their team, covering sites across the South of England. This is a fantastic opportunity for an engineer with strong commercial or industrial AC experience who is looking for a varied field-based role with an established and supportive employer. • Carry out planned preventative maintenance on split, VRF/VRV, chilled water and AHU systems., • Diagnose and repair mechanical and electrical faults., • Attend breakdowns and service call-outs, minimising customer downtime., • Carry out refrigerant leak detection and repairs in line with F-Gas regulations., • Commission and maintain air conditioning and ventilation systems., • Fault-find compressors, fans, condensers, controls and electrical components., • Complete service reports, timesheets and refrigerant records accurately., • Provide customers with technical advice and recommendations., • Ensure all work is completed safely and to relevant industry standards., • NVQ Level 2/3, City & Guilds or equivalent in Refrigeration & Air Conditioning., • F-Gas qualification - essential., • Proven experience as a commercial or industrial Air Conditioning Engineer., • Strong knowledge of refrigeration, electrical systems and controls., • Excellent fault-finding and problem-solving skills., • Full UK driving licence., • Good communication and customer service skills., • Ability to work independently and as part of a team., • Experience with a range of refrigerants, including HFCs, HFOs or natural refrigerants, would be advantageous., • £45,000 - £55,000 salary, depending on experience, • Competitive salary reviews, • Non-sickness bonuses, • Company vehicle, • Company expenses, • Company phone and technology, • Pension, • 26 days holiday, increasing with length of service, • Health cash plan, • Company socials, • Flexible working hours #J-18808-Ljbffr

Salary: Flexible DOE Hours: 40 Hours, alternate weekends This is a great opportunity for a supervisor looking to take a step up in their career, or a department manager looking to join a highly renowned, family-owned business, known in the industry for looking after its people. As a seasonal department manager, you will be heading up the Christmas and furniture department, running a small team of 1 full-time staff member, plus 4-5 seasonal staff throughout the year. You'll help lead, develop, and motivate your team, while ensuring the seasonal department runs smoothly and to a high standard. In the run-up to December, you'll shape a magical Christmas department, then plan and create the seasonal furniture department for the upcoming spring months. This is a great role that offers variation across the seasons! • Leading and developing the team to deliver excellent service and great results, • Seasonal planning and setting retail standards, • Delivering sales targets and meeting KPI's, • Supporting the wider team day-to-day, • Maintaining standards through creative and attractive merchandising, stock presentation, and promotional execution, • Computer skills, • Customer service, • People management, • Retail experience in a similar environment, • Employee discount, • Non-contractual bonus, • Pension, • Learning & Development #J-18808-Ljbffr

Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work. We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. The Kingston library service,team is responsible for the direct operation and service execution of the libraries. Its core purpose includes: details of the overall service if appropriate. You can also include here any team/service awards, inspection ratings (if applicable), positives, direction and culture of the service/team etc. We're looking for a dynamic, customer-driven CSO to join our dedicated Delivery Team. The purpose of this permanent role is to serve as a vital support to the Supervisor, ensuring the seamless and efficient daily operation of one of our Large Libraries. As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: • A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade., • Enhanced Maternity, Paternity, shared parental, adoption and dependents leave, • Three volunteering days per year in Kingston, • Hybrid working (dependent on the role), • Flexible and agile working arrangements using Google Chromebooks, • Learning and development portal offering a range of courses, • Discounts on a range of local shops, restaurants, gyms and leisure centres, • Interest free season ticket loans, • Local Government Pension Scheme, • Bicycle loan facilities and cycle to work scheme, • Electric vehicle leasing scheme, • Confidential health & wellbeing and counselling support As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. #J-18808-Ljbffr

Walton on Thames, England, United Kingdom About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Location: Walton on Thames Volkswagen Contract: Full-Time, Permanent Salary: OTE up to £55,480 (Uncapped); £46,000 basic depending on qualifications, plus £3,000 Productivity Bonus and Time Saved Bonus Scheme Hours: 40 hours between Monday - Friday 8:00am - 5:00pm, plus 1 in 3 Saturday mornings We're currently recruiting for various levels of Technicians to strengthen our growing team! Lookers Volkswagen Walton on Thames are recruiting for a Master Techician to join their fantastic workshop. While working alongside experienced technicians you will play a vital role, carrying out vehicle health checks using the latest technology, conducting vehicle services and carrying out any additional repairs. At Walton on Thamesyou will report to the accomplished Aftersales Manager, who will give on-going support to ensure you have the tools needed to succeed in your role. We can also offer you excellent career progression and training opportunities, including manufacturer accredited schemes and Hybrid & Electric training, to accelerate your career further! Our Vehicle Technicians / Mechanics play a vital role within our Service team by delivering first class customer service every time. We want you to be part of our success. If you’re a qualified Vehicle Technician or an experienced Mechanic, whether you work in a dealer group or independent garage, we want to hear from you! Responsibilities • Carrying out pre-delivery inspections on new and used vehicles, • Carrying out checks in line with manufacturers guidelines, • Fitting any additional accessories requested by the customer, • Vehicle health check and report any further work which may be required, • Checks on the vehicles' lights, tyre pressure, mechanical and electrical components, • Completing minor repairs on new and used vehicles, • Ability to understand and carry out basic diagnosis in both mechanical and electrical work, • Conducting vehicle service in accordance with manufacturers guidelines and customer requests, • Carrying out any additional repairs once authorised by the customer, • Warranty repairs are per the manufacturer’s guidelines and relevant write up is complete, • Taking the customers vehicle out on a road test to ensure all faults are rectified, • Complete all relevant paperwork to a high standard Qualifications The ideal candidate will have minimum NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full and valid UK driving licence. You’ll be self-motivated whilst being able to support your team, ambitious and eager to learn, and are able to work to and maintain the highest of standards to all vehicles that take a spin through our doors. Although previous brand experience is desirable, it is not essential, as brand accreditation training will be provided. Diagnostic, MOT and EV experience is also desirable but not essential. Core Benefits: • Competitive salaries with structured pay scales and progression as you grow within the business, • Generous annual leave that increases with your length of service, • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave, • Access to Techscheme for discounted technology purchases with flexible payments, • Eyecare vouchers to help cover vision care needs, • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing, • Dental insurance for everyday dental care and unexpected treatments, • Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app, • Free will writing services to help plan for the future, • Flexible life assurance options and partner life assurance for added protection, • Discounted gym memberships to support an active lifestyle, • Travel insurance to help you explore with confidence, • Access to home and technology vouchers, • bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. #J-18808-Ljbffr

Provide exceptional customer service and address the needs of customers in a timely and effective manner. Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members. Eligibility for Whole Benefits is determined under th

Employee of the Month' rewards and Long Service Awards'.

Full time and part time flexible shifts available.Newcross Healthcare is recruiting experienced Care Assistants in Hawick to provide high quality care in care homes and local community settings.You will support people with daily living, promote independence and help them live safely and comfortably.

Eastertoun Primary is a non-denominational school in Armadale, which benefits from a mixed catchment area in terms of socio-economic background. West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. Our dedication is demonstrated by the whole counci