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Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames / Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours / 5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose We operate hundreds of Single Tenant (ST) and Multi Tenant (MT) deployments for customers across Azure, each with their own servers, database, and storage. This role exists to keep every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: • Investigating and fixing complex application and infrastructure issues., • Monitoring capacity, performance, and error budgets across all deployments., • Designing automation and tooling to improve reliability and reduce manual work. Your Responsibilities and Tasks 1. Environment Health & Incident Response • Monitor ST and MT environments for server performance, response times, error rates, and application health., • Detect and resolve database issues, stalled file processing, or misplaced storage objects., • Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents., • Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) • Maintain uptime, performance, and scalability across all ST and MT deployments., • Define and track service-level objectives (SLOs) and error budgets for different environment types., • Perform capacity planning for servers, databases, and storage, scaling resources before issues occur., • Identify systemic patterns causing downtime and implement fixes at scale. 3. Automation & Tooling • Build scripts and automation (PowerShell, C#, Azure Functions, Logic Apps) to detect and remediate common application or infrastructure issues., • Automate environment health checks and reporting., • Develop self-healing routines for recurring problems. 4. Monitoring & Reporting • Implement and maintain Azure Monitor / Application Insights / Log Analytics dashboards for:, • Environment uptime & performance, • SLA compliance & error budget tracking, • Incident trends and recurring issue analysis, • Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing • Feed recurring issues and systemic risks into the continuous improvement programme., • Contribute to post-incident reviews with actionable follow-ups., • Maintain troubleshooting guides and technical runbooks for common issues. Success Measures (KPIs) • Uptime: ≥ target SLO % for ST and MT environments., • Error Budget Burn Rate: Maintain within agreed thresholds., • Incident Metrics:, • Reduce MTTR for P1/P2 incidents., • Reduce recurrence rate of common issues., • Automation Impact:, • Number of recurring issues automated/self-healed., • Hours saved through automation vs manual intervention., • Customer Impact:, • Reduced escalations from L1/L2 support., • Improved customer satisfaction for technical cases. Your Qualifications, Technical Skills and Experience Essential Technical Skills • 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS., • Proven track record in incident resolution and root cause analysis., • Experience working with both multi-tenant and single-tenant cloud architectures., • Strong background in supporting C# / .NET Core / MVC web applications with SQL Server backends and Azure Blob Storage., • Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language)., • Proficient in SQL for investigation and remediation., • Scripting and automation skills in PowerShell and/or C#., • Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies., • Experience in capacity planning, SLOs, and error budget management, • Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting). Desirable Your Personal Skills and Attributes • Exceptional problem-solving skills with strong attention to detail., • Ability to clearly document findings and communicate with technical and non-technical audiences., • Calm under pressure during high-priority incidents., • Collaborative mindset, working closely with support, dev, and ops teams This job description is not intended to be an exhaustive list of duties and responsibilities. You may be expected to perform different tasks as the needs of the business and your role evolve. Your job description will be reviewed and updated accordingly. Working at Reveal Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you. Your Benefits • Private Medical Insurance: Your health matters, and we've got you covered., • Birthday Off: Celebrate your day your way – it’s on us., • Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday., • Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family., • Time for You: We value your personal time. That’s why we aim to finish work at 2pm on Fridays., • Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home., • Pension: Plan for tomorrow with our pension scheme via NEST. Our Green Initiatives Our commitment to a greener future isn’t just words – we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy …… because every step, big or small, contributes to significant change.

STRETCH THERAPIST AND FRONT OF HOUSE SUPPORT Company description: KOYO is a full-service holistic health and wellness space blending science, technology and social connection in one convenient location, with the aim of optimising results in accessible luxury. Our holistic approach covers a unique set of services such as cryotherapy, 1-1 assisted stretch therapy, contrast therapy (infrared sauna and cold plunge), red light therapy, recovery compression boots. The concept seeks to promote physical and mental fitness, while optimising rest and recovery, reducing stress and inflammation, increasing immunity and quality of sleep. Our mission is to revolutionise health and wellness through access to the most advanced technology and treatments, while inspiring individuals to efficiently optimise their health through a blend of science, education, and social connection. Summary of the role: The Stretch Therapist is responsible for delivering exceptional customer experiences and guiding our clients through a a series of personalized stretches and seeking feedback to optimize their experience. You will be required to also have a full understanding of KOYO’s services and a willingness to undertake specific training in each piece of equipment, assisted front of house during non-stretch (“gap”) hours, and to share your knowledge with customers in order to provide the optimal health and wellness journey. List of duties: · Guide each customer through their session, ensuring their comfort, enjoyment, and safety at all times. · Proactively build a positive and personal relationship with each and every customer, making a concerted effort to remember their name and health concerns/goals. · Promote and educate customers about 1-1 assisted stretching, ensuring customers are aware of the health benefits. · Assist with studio outreach initiatives and events. Front of House Support duties: · Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms. · Greet patients into the space and giving them a tour if requested · Ensuring all customers are provided with the relevant medical forms prior to treatment and ensuring these have been completed · Opening and closing the studio - completing opening/closing daily checklists Essential requirements: • Previous Body Work Experience Level 3 certificate anatomy and physiology, • UK Right to Work, • Fluent in English, • Friendly and confident with people, • Passion and knowledge about physical and mental health, wellness and recovery., • A willingness to promote and adhere to KOYO’s core values: integrity, communication, flexibility, compassion, and teamwork., • Strong customer service and troubleshooting skills, • Excellent communication skills, • Sales, • Organised and able to multi-task, • Strong time management, • Able to commute to Richmond, • Flexibility and understanding of the unique requirements of a new start-up. Preferred education and experience: · One year in the health, wellness, and/or fitness sector. · Qualifications is a bonus but not essential Rate and Key info: • Compensation: Stretch Rate up to £18 p/hr + Commission incentives / up to £13 for Front of House support duties during "gap" hours., • Location: Richmond upon Thames, • Hours: Up to 24 hrs per week (including weekends and flexible hours), • Additional Benefits: A supportive team environment & continuous CPD Job Type: Freelance Pay: £13.00-£18.00 per hour Benefits: • Store discount

ROLE DESCRIPTION: Are you passionate about education, international cultures, and student support? English Path is offering an exciting internship opportunity that will immerse you in the inner workings of a dynamic English language school, supporting both our Student Services and Academic teams. This internship is ideal for current students looking to gain hands-on experience in student engagement, academic administration, and even sales & marketing. You will be part of a supportive team, develop real-world skills, and contribute to an inclusive and globally minded organisation. What you will do? • Greet and assist new students during their orientation., • Help plan and promote weekly social activities., • Support student queries at reception and by email., • Prepare learning materials and student certificates., • Assist with timetable and records management., • Create engaging content for social media and centre displays., • Contribute to marketing efforts and community outreach., • Work with experienced professionals across multiple departments. What you will gain: • Practical experience in student support and academic operations., • Confidence in cross-cultural communication and teamwork., • A reference letter and personalised feedback on completion., • Improved organisational, digital, and customer service skills. You will need to be: • A student on a recognised internship or placement scheme that forms a mandatory part of your education., • Friendly, organised, and comfortable working with people from different cultures., • B2 level of English or above., • Fluent in spoken and written English., • Confident using MS Office and quick to learn new systems. Important Information: • You will receive a full induction, including training on safeguarding, data protection, and health & safety., • This is a voluntary learning experience and not a paid role., • All tasks are non-essential and designed to support your development., • You must have the right to volunteer in the UK; DBS checks may apply. WORKING HOURS & BENEFITS: • Up to 35 hours per week (flexible, to be agreed in advance)., • Interns are entitled to a 30-minute break for every 6 hours worked., • Participants may be issued a travel card to support transport to and from their placement and reimbursed for lunch expenses up to a maximum of £7.50 per day. OTHER INFORMATION: • This role is a voluntary placement and not a contract of employment., • The intern is under no obligation to attend or perform any duties., • All placements are managed in line with EP’s Intern, Work Experience and Volunteer Policy and UK employment law., • Interns must have the right to volunteer/work in the UK.

Processing of all service contract purchase orders. Processing of customer orders for non-contract chargeable service visits. The Role of the Service Co-Ordinator.

Service Advisor - Twickenham - \n\nBasic Salary - £28,000 - £32,000 - \n\nOTE - £40,000 - £45,000 uncapped - \n\nGreat Benefits Package - \n\nOur client, a busy franchised main dealership in Twickenham has the requirement for a Service Advisor to join their successful Aftersales team.\n\nResponsibilities\n\nAs a Service Advisor your responsibilities will include: \n\nMeet and Greet Customers.\n\nExplain to customers the work due to be carried out on their vehicle.\n\nAccurate completion of courtesy car insurance paperwork.\n\nCalling customers with progress updates and advise of any work needed.\n\nLiaising with the Workshop, Parts Department, Valeting Team and Drivers.\n\nInvoicing work carried out.\n\nInvoice explanation and taking payment.\n\nQuoting, introducing and selling of Service Plans.\n\nEnsuring all Warranty paperwork is correctly completed.\n\nDelivering the highest level of customer service at all times.\n\nExperience, Skills & Qualifications\n\nEssential Requirements:\n\n12 months Motor Trade Service Advisor experience\n\nOr Senior roles available for any accredited Service Advisors\n\nFull UK Driving Licence\n\nDesirable Requirements:\n\nFranchised Dealership Experience\n\nKerridge or Pinnacle Expereince\n\nRemuneration & Benefits \n\nBasic Salary of £28,000 - £32,000 depending on experience \n\nOn Target Earnings of £40,000 - £45,000 depending on experience\n\nGreat Benefits Package\n\nWorking Hours\n\nMonday to Friday 8am - 6pm\n\nSaturday Mornings on a Rota

Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is a great way to earn extra money with a trusted company that puts safety and innovation first.

Plus, you'll be able to stay local and get to know the roads and customers. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. Yodel offer flexible payment options

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in follow

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community

Many logistics service providers pay an increased rate during peak season. We are seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service providers. Greet and interact with customers with a professional and positive attitude.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Greet and interact with customers with a professional and positive attitude. Many logistics service providers pay an increased rate during peak season. We are seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service providers.

Employee of the Month' rewards and Long Service Awards'.

Greet and interact with customers with a professional and positive attitude. Many logistics service providers pay an increased rate during peak season. We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service providers.

Join our team at Hafan y M r holiday park in scenic North Wales next to the beach with views of the mountains.Pwllheli, Gwynedd, North Wales LL53 6HX GBR.Come and join our team this Winter and be part of making magical Christmas memories for our guests as an Accommodation Cleaner!.This festive seaso

Greet and interact with customers with a professional and positive attitude. Many logistics service providers pay an increased rate during peak season. We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service providers.

As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and

We are seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service providers. Greet and interact with customers with a professional and positive attitude. Many logistics service providers pay an increased rate during peak season.

Ensure hygiene and health and safety standards are applied for customers and employees.

Greet and interact with customers with a professional and positive attitude. Many logistics service providers pay an increased rate during peak season. We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service providers.

Ensure hygiene and health and safety standards are applied for customers and employees.

Greet and interact with customers with a professional and positive attitude. Many logistics service providers pay an increased rate during peak season. We are seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service providers.

Employee of the Month' rewards and Long Service Awards'.

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Cheshire. You should be efficie

Employee of the Month' rewards and Long Service Awards'.

Experienced in customer service, being the first points of contact, it’s key you can provide a professional service to all our customers. The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner. We need a Customer Service Adviso

Employee of the Month' rewards and Long Service Awards'.

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety of

Our services include supported living homes, self-contained flats, and community-based outreach.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

We are looking for Housekeeper/Cleaner to join us at our health club located in Canary Wharf.This is a permanent, full-time position.We are a fun, friendly place to work, with opportunities to develop and progress.Attention to detail; Organised.Jubilee Line, Elizabeth Line & DLR.No CV or experience

Employee of the Month' rewards and Long Service Awards'.

During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with

Employee of the Month' rewards and Long Service Awards'.

Male Cleaner - Canary Wharf, London.We are looking for Housekeeper/Cleaner to join us at our health club located in Canary Wharf.This is a permanent, full-time position.We are a fun, friendly place to work, with opportunities to develop and progress.Attention to detail; Organised.Jubilee Line, Eliza

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You can provide guidance by keeping yourself fully up-to-speed with the pra

Employee of the Month' rewards and Long Service Awards'.

Creating support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customers to progress in their recovery. Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a hi

Employee of the Month' rewards and Long Service Awards'.

Working alongside our cleaning and facilities teams to keep environments safe and hygienic for every client and customer. We are building a team who care about providing a great customer experience and want to grow and develop as we do.

As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visito

If you’ve worked in retail, hospitality, customer service, or childcare, you already have great transferable skills — we’ll teach you the rest. Full UK Automatic driving license & access to own vehicle is needed due to the service having a service vehicle which successful applicants

Care Assistant (Driver) – Maidenhead and Surrounding Areas.Make a Real Difference in Your Local Community with Trinity Homecare!.Do you have a caring nature, a valid UK driving licence, and access to your own car? Trinity Homecare wants.No experience? No problem! We offer.Your car isn’t just tra

Support Worker – Lifeways Group .Full Time & Bank/sessional.Day shifts across Monday-Sunday, between 7am – 10pm, working alternate weekends.Are you looking for a career where you can make a real impact in your community? At Lifeways, we believe in empowering people to live ful

If you love interacting with customers daily and giving service with a smile, then please read on!.

The position requires detailed monitoring, recording, and working closely with various professionals, including Social Workers, Police, Legal Services, Education, and Health.