Non customer service jobs in LondonCreate job alerts

ROLE PURPOSE: As FP&A Manager, you will join our Finance team during a critical FP&A transformation, reporting directly to the Group Head of FP&A. You will standardize reporting packs, build and automate financial models, and provide timely insights to leadership. This role demands a qualified accountant (ACA/ACCA/CIMA) who can balance monthly deliverables with architecting scalable processes and dashboards. We are seeking an accomplished FP&A Manager with a strong analytical mindset and proven experience in higher education or from subscriber-driven business models, ideally within the TMT (Technology, Media & Telecommunications) or broader B2C businesses. Expertise in integrated 3-statement financial modelling (P&L, Balance Sheet, and Cash Flow) is essential. Reporting to the Group Head of FP&A, you will play a pivotal role in standardizing financial reporting, spearheading automation initiatives, and delivering actionable insights that shape strategic decision-making across our global education network. ROLE and RESPONSIBILITIES: Reporting & Pack Harmonization • Design and standardize Group/BU reporting packs covering financial & non-financial KPIs., • Document data-source mappings, filters, and governance rules (owner, frequency, version control)., • Establish a monthly operating rhythm: data collection → pack build → review → distribution. Integrate key subscriber-based metrics (e.g., subscriber acquisition cost, average revenue per user, retention rate, churn, and customer lifetime value) into FP&A reporting frameworks, with a particular focus on TMT and higher education business models. Financial Modelling & Analysis Build and maintain driver-based Excel models for: • Monthly P&L/ 3 Statement Models, roll-forward (variance analysis, headcount, CAPEX, etc.), • Scenario planning (Rolling Forecast, Budget vs. Actual vs. Forecast), • Ad hoc business cases (ROI/payback, “what-if” analysis), • Collaborate with strategic finance, FP&A colleagues, and business stakeholders to validate assumptions and outputs. Data Visualization & Dashboards • Develop interactive dashboards (Power BI or equivalent) for self-service access to key metrics., • Create summary charts (waterfalls, trend lines, bullet graphs) that highlight critical variances and insights., • Systems Design & Automation, • Partner with data and BI teams to ensure real-time MI tracking., • Translate business requirements into FP&A system specifications (Unit4 or similar)., • Automate manual data pulls and recurring calculations via Power Query, macros, or ETL tools., • Prototype a pilot dashboard that consolidates GL/subledger data into a single view. Governance & Controls • Implement quarterly “housekeeping” processes: archive old versions, enforce folder structures, apply naming conventions., • Maintain version-control procedures for all FP&A models (version stamps, change logs)., • Assist in documenting a RACI for Master Data Management to clarify data ownership. Stakeholder Collaboration • Serve as the FP&A point of contact for Group Functions (Sales, Marketing, Commercial, Business Development, IT) and the C-Suite., • Partner with Finance Business Partners by providing data extracts, model outputs, and analytical insights., • Facilitate weekly FP&A check-ins to ensure alignment, escalate issues, and support handoffs. Ad-hoc & Project Work • Provide Group capacity during peak month-end and PBF (Planning, Budgeting & Forecasting) cycles., • Lead quick-win automation projects (e.g., consolidating multiple Excel reports into a Power BI dashboard)., • M&A/ Corporate Finance Project Support Essential Skills and Experience: Qualifications & Experience • Fully qualified accountant (ACA, ACCA, CIMA, or equivalent)., • In depth experience on FP&A or financial modelling, ideally in a multi-entity environment., • Proven expertise in advanced Excel modelling: pivot tables, Power Query, Power Pivot, XLOOKUP/INDEX-MATCH., • Strong command over 3-statement financial modelling and TMT and higher education business performance metrics, • Hands-on experience with Power BI (DAX, Power Query) and/or Unit4 (or similar ERP FP module)., • Prior exposure to standardizing reporting packs across multiple business units is highly desirable. Technical Skills • Advanced Excel (pivot tables, Power Query, Power Pivot, XLOOKUP/INDEX-MATCH)., • Strong data-visualization capabilities (Power BI, Tableau, or similar)., • Deep understanding of P&L, Balance Sheet, and Cash Flow interlinkages., • Familiarity with driver-based forecasting and zero-based budgeting methodologies., • Basic understanding of data governance (Master Data Management, RACI, version control). Business & Interpersonal Skills • Excellent written and verbal communication—able to present deep analysis in concise slide decks., • Highly organized, able to manage multiple deliverables under tight month-end and PBF deadlines., • Collaborative mindset—comfortable partnering with FBPs, Controllers, and non-finance stakeholders., • Self-starter: proactive, resourceful, and able to drive projects forward with minimal supervision. Why Join GEDU Global? • Be part of an entrepreneurial, fast-growing education group with a truly global footprint., • Work directly with an experienced executive team driving strategic growth (M&A, new program launches, digital transformation)., • Partner across diverse functions (Sales, Marketing, Commercial, IT, HR) to deliver high-impact insights., • Help build and scale a best-in-class FP&A function—streamlining processes, automating reporting, and influencing C-Suite decisions., • Opportunity to transition from an Group role to a permanent position, shaping GEDU’s financial strategy for years to come.

Department: Retention Location: London, Leeds, Manchester or Birmingham (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. ROTA: Please note, this role covers weekends, evenings and afternoons: • Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods, • Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students, • Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage, • Assist with the collection of operational data, and to proactively work to improve KPI performance, • Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate, • Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role, • Strong communication skills both in writing, over the phone and in person, • Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students., • High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly., • Ability to work well as part of a team, and contribute positively to team culture, • 25 days annual leave, plus 8 public holidays, • 1 day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Retention Location: London, Leeds, Manchester or Birmingham (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: This is an operational, customer service focused role, in which you will lead a team of Student Retention Officers who will work with students to identify and remove barriers to learning. About the Role: • Ensure strong and effective operational processes are in place, identifying and improving them where necessary, • Coaching and mentoring staff, including supporting their communication style and problem solving ability, including providing support on phone manner, • Be an effective team leader, working to ensure your team deliver on their KPIs, • Be their first point of contact for the operational activities, managing the workload of your team and directing workflow to ensure high levels of operational delivery, • Educated to degree level or equivalent experience in an operational or customer service focused role, • Excellent written and oral communication skills, • Relevant experience and the ability to demonstrate the impact in an operational/customer service focused role, • High levels of computer literacy and proficiency in Excel and an ability to learn quickly, • Experience working with and learning new IT platforms, • The ability to develop and lead high performing teams, and experience managing these teams, • Coaching and mentoring skills, • The ability to demonstrate process mapping or continuous improvement skills, • 25 days annual leave, plus 8 public holidays, • 1 day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. Please note: This role is not eligible for sponsorship!

JOB TITLE: Head of Student Casework REPORTS TO TITLE: Dean of Students LOCATION: Any GBS UK campus ROLE PURPOSE: This role will lead and manage the Student Casework office dealing with the management of all student casework, including appeals, complaints, misconduct and disciplinary cases. The postholder will lead the development of a customer-focused and learning culture for student casework across GBS. They will be the primary contact with the Office of the Independent Adjudicator and responsible for ensuring that GBS closes all cases within the timeframes laid out by the OIA and GBS or relevant partner regulations. ROLE and RESPONSIBILITIES: · Oversee the development and implementation of a student-focused policy framework for student casework, which delivers fair, transparent and robust outcomes · Oversee the operation of the student complaints, conduct and appeals processes ensuring that relevant GBS and Partner regulations and policies are followed and that casework is dealt with promptly and with sensitivity. · Oversee the development of a consistent academic appeals framework across GBS, aligning to relevant Partner regulations · Develop and maintain regulation, policies and procedures in respect of student casework · Oversee the operation of the student conduct, disciplinary and fitness to practice policies and processes ensuring that the regulations and policies are followed and that investigations are fully documented and outcomes are clear. · Liaise with GBS’ OIA Point of Contact on all cases, providing information requested, representing GBS’ best interests and resolving cases as quickly as possible. · Advise the senior leadership on any issues arising from cases and potential exposure · Liaise where necessary with the Legal, Governance and other relevant teams on potential claims against GBS, exercising judgment as to when they should be involved. · Ensure that records of all cases are maintained and kept up to date on shared and secure storage locations. · Act as a source of advice and guidance for staff across GBS and promote the work of the office through briefings and meetings with professional service and academic staff. ESSENTIAL SKILLS and EXPERIENCE: · Degree-level education or equivalent experience in a relevant field. · Experience in handing casework or administration processes in complex organisations, preferably in Higher Education. · Experience of directing complex, sensitive, and high stakes cases, requiring tact and discretion · Proven track record in delivering administrative tasks across diverse teams. · Strong people management and interpersonal skills, including performance oversight · Excellent planning, prioritisation, and communication skills. · Ability to write clear and concise reports and outcomes conveying complex issues to a variety of audiences KEY RESULT AREAS: · Operational Excellence: Delivering effective processes and systems that support robust investigations and casework. · Compliance: Full adherence to GBS, partner and OIA expectations for student casework handling · Policy development: Develop and keep under review the end to end policy framework for student casework OTHER INFORMATION: The Head of Student Casework will also be expected to demonstrate their commitment: · to GBS values and regulations, including equal opportunities policy. · to GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy. · to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned. What we offer: • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme, • Discretionary annual performance bonus “GBS has greatly supported my professional development by offering me a chance to teach diverse, non-traditional students and by sponsoring my FHEA application, which has been invaluable in consolidating my teaching practices.” — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e –commerce, grocery, foodservices, and retailers such as our GAIL’s Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Own and implement site QA/QC strategies in alignment with wider business goals., • Monitor and report on quality KPIs in collaboration with production teams., • Lead quality investigations, customer complaint analysis, and corrective action planning., • Maintain HACCP programs and ensure all staff receive appropriate training., • Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports)., • Drive reduction in non-conformances and ensure specification adherence., • Coordinate internal and external audits, achieving AA/Green status across all., • Promote best practices in food safety, hygiene, and risk management., • Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: • BSc in Food Safety or related field (required), • 5+ years' experience in Food Manufacturing, ideally in a technical role, • Level 3 HACCP Certification or higher, • Lead Auditor qualification (preferred), • Strong knowledge of Retailer Codes of Practice, • Experience with high care environments and bakery/ambient products, • Proven track record in leading BRCGS and regulatory audits, • Expertise in root cause analysis, microbiological data interpretation, and non-conformance management, • Effective at influencing senior stakeholders and driving change, • Strong Microsoft Office skills, especially Excel What’s in it for you? • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: We provide a Logistics service for our client, with our operation centred around the intake, storage and deployment of IT assets. Our operation supports thousands of new and existing users for our client, and sees us holding tens of thousands of their assets ready for deployment across England. With the fast-paced nature of our service and the value of assets we handle, seamless tracking and rigorous Inventory control is at the heart of what we do. If you are a bright and passionate person who can work well within a team and help us excel, read on! 6 Month Fixed-Term Contract Responsibilities: • Deploy desktops, laptops, phones, and monitors., • Collect IT equipment from employees (e.g., for terminations or upgrades)., • Restock IT cabinets and vending machines., • Manage e-waste disposal and donation requests., • Provide desk-side hardware support., • Ensure inventory accuracy using data entry systems., • Perform regular inventory counts to maintain stock control., • Maintain stock of assets and accessories, placing orders or arranging transfers as needed., • Coordinate shipping of assets and accessories within EMEA and globally., • Receive and redistribute inbound deliveries., • Prepare and image new desktops and laptops for users., • Experience in logistics, warehousing, or retail is preferred but not required., • Familiarity with inventory management and tracking systems is preferred., • Excellent verbal and written communication skills., • Strong time management, problem-solving, and teamwork skills. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal-opportunity employer. We invite you to consider opportunities at EOS regardless of your gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor. #LI-CT2 #LI-Onsite #IND

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a skilled and detail-oriented Revit Drafter to join our team. As a Revit Drafter, you will play a crucial role in the development and creation of architectural designs and construction documents using the Autodesk Revit software. You will collaborate with architects, engineers, and other design professionals to produce accurate and high-quality 3D models and technical drawings. Responsibilities: • Utilize Autodesk Revit software to create and develop 3D models, architectural plans, sections, and elevations based on design specifications and guidelines., • Collaborate with project managers, engineers, and other team members to ensure accurate representation of design concepts and intent in Revit models., • Assist in the coordination and integration of various disciplines' models (MEP, structural, etc.) into the overall project model., • Create and modify families, templates, and libraries to improve efficiency and maintain consistency across projects., • Conduct regular quality checks on Revit models and drawings to ensure compliance with project standards, building codes, and industry best practices., • Generate detailed construction documents, including plans, sections, elevations, schedules, and details, for various stages of the design process., • Coordinate with project team members to incorporate revisions, design changes, and other modifications into the Revit models and drawings., • Stay up to date with the latest software updates, advancements, and industry trends related to Revit and BIM (Building Information Modeling)., • Collaborate and communicate effectively with team members and project stakeholders to understand project requirements and deliverables., • Assist in the training and mentoring of junior drafters on Revit best practices and techniques. Qualifications: • Proficiency in Autodesk Revit software is essential. Experience with other BIM software such as AutoCAD, Navisworks, or Dynamo is a plus., • Solid understanding of architectural and construction principles, terminology, and documentation standards., • Strong attention to detail and ability to produce accurate and error-free drawings and models., • Excellent organizational and time management skills to meet project deadlines and prioritize tasks effectively., • Ability to work collaboratively in a team environment, as well as independently with minimal supervision., • Strong problem-solving and critical-thinking skills to identify and resolve design-related issues., • Excellent communication skills to effectively convey design concepts and ideas to team members and project stakeholders., • Bachelor's degree or diploma in architecture, engineering, drafting, or a related field is preferred., • Previous experience as a Revit Drafter or in a similar role is highly desirable., • Professional certifications in Revit or BIM will be considered a plus., • Join our dynamic team and contribute your expertise in Revit drafting to create innovative and sustainable designs. If you are passionate about creating accurate and detailed architectural drawings using Revit, we look forward to receiving your application. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-CT2 #IND

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? The role will lead a team of Relationship Managers primarily responsible for expansion and retention of our existing customer base in the EMEA Region. This person will be responsible for strategy, planning, building, and running a highly performing team as we deepen our relationship with our fast growing customer base. Goals are focused on creating a world class customer renewals and expansion business with a focus on Fin. We are looking for a highly effective leader that excels at attracting and developing talent, inspiring others, and working across functions to build efficient and customer-centric processes. This leader will also play a critical role in developing and executing our value-led sales strategy. You will own a book of business covering our Top Accounts in EMEA with responsibility to engage, manage, support and grow this business. Working closely with our Customer Success, Engineering, Product, Onboarding, Support and Sales Teams you will ensure our customers are achieving their objectives using the Intercom Platform. For this big challenge, we are looking for an innovative, agile, and resilient sales leader to help us write the next chapter in the AI-first customer support space. What will I be doing? You will build and be responsible for recruiting, coaching and developing a diverse team of Relationship Managers. • Sales Strategy Execution:, • Work with senior leadership to define and implement effective sales strategies for the EMEA Midmarket segment., • Oversee the development of sales plans and tactics that align with company goals and regional market dynamics., • Monitor the pipeline of opportunities & renewals to ensure timely and effective follow-ups, deal closures, and revenue growth., • Own and understand your book of business - driving expansion through cross sell and upsell whilst managing retention., • Build data driven outreach programs based on customer behaviour and white space opportunities., • Contribute to and translate company strategy into actionable, measurable team and individual goals., • Performance Management:, • Setting standards of excellence and Inspiring the team to do their best work, continue growing, and execute at a high level., • Set clear performance expectations and key performance indicators (KPIs) for the Relationship Management team., • Track individual and team performance using CRM tools and reporting dashboards., • Analyze sales metrics and provide insights to optimize processes, identify trends, and forecast revenue., • Cross-Functional Collaboration:, • Partner with marketing, product, and customer success teams to develop tailored go-to-market strategies and ensure seamless customer experiences., • Engage closely with the Customer Success and Onboarding team to ensure Customer Activation and Onboarding, • Provide frequent insights and constructive feedback to Senior Leadership to shape future direction of the company., • Customer Focus:, • Maintain a strong understanding of customer needs and market trends to support the team in closing deals, • Act as the voice of the customer internally ensuring their perspectives, challenges, and priorities are represented across product, marketing, and leadership discussions., • Keep customers informed and confident in Intercom’s evolving AI strategy, proactively communicating updates, use cases, and how our direction aligns with broader industry shifts., • Partner closely with Product and Marketing to ensure customer-facing teams are equipped with clear, timely messaging around AI developments and platform capabilities., • 5+ years experience managing a team of client-facing sales or account management organization, • Previous experience in an Account Management function, interfacing with existing clients as an Individual Contributor or Manager, • Proven experience–and passion for–teaching and developing talent, • Experience developing GTM strategy, building and executing operational plans, • Successful track record of designing, implementing, and validating processes and programs, • A builder of businesses, with the ability to attract and develop the best talent in the industry, • Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal), • Exemplary sales fundamentals, understanding of different sales frameworks and tools, • Adaptive, with the ability to balance short term and long term priorities Benefits We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! • Competitive salary and equity in a fast-growing start-up, • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen, • Regular compensation reviews - we reward great work!, • Pension scheme & match up to 4%, • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents, • Flexible paid time off policy, • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones, • If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too, • MacBooks are our standard, but we also offer Windows for certain roles when needed. Policies Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our ___. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Is this role not quite what you're looking for? ___ to stay connected with us.

Additional Information Job Number 25177631 Job Category Human Resources Location The St. Regis London, 37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YF___Schedule Full Time Located Remotely? N Position Type Management About The Hotel Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’—a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world. The Opportunity We are seeking a passionate and strategic Training Manager to join the pre-opening team at The St. Regis London. This role is essential to shaping our culture of excellence by designing and delivering impactful learning experiences that align with our brand values and business goals. The ideal candidate will be a certified trainer with a strong background in hospitality learning and development, ready to inspire and elevate our team. Key Responsibilities • Design and deliver training programs that support product knowledge, brand philosophy, customer service, and leadership development, • Conduct needs assessments and collaborate with department leaders to address performance gaps and development opportunities, • Promote training initiatives across the property and ensure consistent employee engagement, • Monitor training attendance, assess progress, and measure the effectiveness of learning programs, • Incorporate guest satisfaction insights into training strategies and departmental meetings, • Align training activities with the hotel’s mission, vision, and operational goals, • Manage training budgets and departmental expenses in line with financial targets, • Ensure adult learning principles are embedded in all training methodologies, • Lead by example in guest hospitality and service excellence, providing feedback and coaching to team members What We’re Looking For • A CIPD qualified with 2 years of experience in training/HR, • Strong facilitation, communication, and organizational skills, • A passion for luxury hospitality and employee development, • Ability to inspire and influence across all levels of the organization Why Join Us • Be part of a historic opening and a globally renowned luxury brand, • Work in one of London’s most iconic and vibrant locations, • Enjoy competitive compensation, benefits, and career development opportunities, • Help shape the future of ultra-luxury hospitality in the UK At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. Our global asset management business provides our clients and partners with complex, responsible investment solutions, working internationally across public and private markets. Job Description We’re currently looking to hire an Index Solutions Analyst to join L&G Asset Management As Index Solutions Analyst you’ll be responsible for supporting day-to-day requests on L&G Asset Management’s custom indices. The role involves working across various business channels and regions What you’ll be doing: • Updating and maintaining knowledge of LGIM's custom indices – index holdings and key performance drivers for communication to client relationship managers, distribution and clients, • Being the point of contact for technical and specific client queries, leveraging specialists in the team if required, • Creating standard presentations and RFP content to support client specific queries and lead non-standard presentation and RFP production for new custom indices, • Working with the Marketing team (in conjunction with the investment and distribution teams) to develop marketing materials for index funds and services, • Participating in Quantitative and Qualitative research – leverage programming/database skills to investigate a diverse range of data sources. Be able to communicate complex analysis and sophisticated ideas to other team members, • Maintaining up-to-date knowledge of the current investment market and economic issues from an index and benchmark perspective, • Liaising with the fund management teams to support the launch of the investment strategies with methodology documentation and fund reviews, • Assisting in carrying out competitor analysis of markets and product offerings Qualifications Who we’re looking for: • You’ll have knowledge and understanding of how to evaluate an index; Strong investment and financial market knowledge, • Proven knowledge of Python or demonstrable experience with another coding language including database languages like SQL., • Previous experience of working within Investment Management or finance is preferable, however we will also consider candidates with proven programming skills from other industries, • A strong intellect with sufficient technical and investment knowledge to be able to win the confidence of stakeholders and various investment teams, • Open communication style – persuasive and engaging, • Have previously constructed, reviewed or evaluated index/systematic strategies, and/or previous experience in evaluating benchmarks., • Comfortable with large datasets and data exploration in diverse fields such as financial data, • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Location: Head Office, London Hours: Monday to Friday, 9:00am–5:30pm (with flexibility as required) Working Pattern: Hybrid (50/50) Reports to: Head of New Business – Specialist Mortgages & Bridging Finance Department: Specialist Mortgages & Bridging Finance About HTB Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. We offer niche specialty lines, as a SME bank, targeting under-served segments. Our dedicated Wholesale Finance, Asset Finance, Bridging Finance, Development Finance and Specialist Mortgages teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. Our vision is to be the go-to bank in our chosen markets; to deliver positive customer outcomes, rewarding careers and great shareholder value through a high-performing culture grounded in excellence and integrity. About The Role • Generate quality mortgage loan applications through our network of brokers in line with business targets., • Support the Business Development Managers with broker onboarding, ensuring all documentation and checks have been carried out and the broker on boarding process has been followed., • Work closely with the Business Development Managers, following up on appointments and new business leads., • Take inbound calls on new loan scenarios, assisting the broker with loan structuring and product selection., • Develop and maintain close and regular contact with brokers and clients ensuring communication of requirements to and from all parties are both clear and unambiguous., • Discuss and follow up on all issued DIPs with the broker/client to ensure full understanding of requirements and product terms, • Update the company database and systems, maximising the systems capability and using it both as a task prompt and as an audit trail., • Assist the broker with any questions the borrower may have with the terms/pricing/structure of the loan., • Follow up and track initial loan enquiries., • Achieve the monthly individual and company completion targets., • Ensure the broker and client receive a ‘best in class’ service every time, • Work closely with underwriting to ensure HTB originates and maintains a quality loan portfolio., • Discuss and process loans with borrowers direct if required, • Provide excellent customer service Qualifications/Experience What We're Looking For • Demonstrable experience in a lending environment, • Experience in structuring lending proposals desirable, • Typically have experience in a customer service environment, • Intermediate level skills in Microsoft Word and Excel are essential. Competencies and Attributes • Exceptional organisation and time management skills, • Good communication skills, • Delivery of excellence in customer service, customer centric approach, • Risk awareness, • Team player Benefits • Competitive remuneration, • Discretionary annual bonus, • Annual pay review, • Private Medical Insurance (Bupa), • Mental health & wellbeing support via YuLife & Bupa, • 25 days annual leave (increasing with service) + Holiday Buy Scheme, • Cycle to Work Scheme & Green Car Scheme, • Enhanced family leave policies, • Study support & professional membership, • YuLife Rewards – discounts on retail, lifestyle & experiences, • Pension scheme – 8% employer contribution (non-contributory), • Interest-free season ticket loan, • Annual volunteering day & Net Zero employer commitment

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our London office as a Practice Enablement & Adoption Advisor. The Department: Information Technology Purpose Of The Role The Advisor: Practice Enablement & Adoption extends the firm’s IT mission ensuring that technology investments are fully leveraged, innovations are adopted, and lawyers and clients experience measurable benefit. They focus on uncovering operational pain points, unmet client needs, and opportunities for innovation, as well as driving the adoption and enablement of legal technology solutions across the firm’s Transactional practices. The Advisor ensures that all practice innovation efforts are grounded in real-world legal practice and aligned with the firm’s strategic goals. Reporting to the Senior Manager: Practice Enablement & Adoption - Eurasia, they act as a connector between the firm’s practice groups and our technology delivery teams, between ideas and execution, and between emerging technologies and the Firm’s long-term strategy. They help identify opportunities, co-develop solutions for, and implement practice-specific transformation while streamlining and innovating the practice of law. The role will also be responsible for identifying, and collaborating to prototype, and implementing related technology. While collaborating with other members of the Practice Enablement & Adoption team, they will work closely with the other stakeholders, including and not limited to, those in Practice Technology, rest of IT, Knowledge Management, and Legal Risk Management departments to facilitate the smooth implementation of pilots and product launches of legal software tools and technology solutions. This role will be responsible for driving adoption of those solutions by leveraging usage data and coordinating various change management and adoption best practices. Responsibilities may vary and grow as the team matures and the role progresses. Hours Standard hours are 9:30am to 5:30pm with flexibility in accordance with the needs of the business. Given the global nature of this role, there is often the need for off-hours (e.g., late evening and/or early morning) conference calls or video conferences. Our current working from home policy allows for two days working from home, subject to business need. This policy is subject to change and does not form part of contractual terms. Responsibilities • Understand Needs & Opportunities: Partner with lawyers, clients, and business services to map and evaluate current processes with an eye to identify where process improvement and technology can deliver greater value. Capture user stories, best practices, insights and maintain a knowledge base of challenges and opportunities faced by Transactional practitioners., • Shape and Prioritize Initiatives: Support the Firm’s idea intake process by collecting information from the submitter to assist evaluating, scoring, and prioritizing ideas. Translates feedback into clear problem statements that IT and other business services can act on., • Enable Practice Transformation: Lead design thinking sessions, co-lead process improvement workshops, pilots, and rollouts in partnership with Practice Technology team, and practice stakeholders to identify pain points and design innovative solutions., • Increase Awareness and Engagement : Develop targeted outreach through listening sessions, practice presentations, vendor days to increase lawyer awareness and engagement with existing investments and emerging technologies that could help Transactional practice lawyers., • Prototype and Validate: Collaborate with the Practice Technology team to build prototypes and validate the proposed solution. Work with Practice Technology team to customize templates or pilot/custom-build solutions for practice needs., • Drive Adoption & Change: Collaborate with Practice Technology and Learning & Development to deliver tailored training, awareness sessions, and direct support. Focus on building confidence, adoption, and measurable ROI for innovative solutions., • Collaborate Across Business Teams: Work with other business departments e.g., Knowledge Management, Practice Management, Information Services, Legal Risk Management, Business Development & Marketing etc., to solve the issue holistically. Collaborate with Practice Technology team to onboard vendors and pilot new solutions., • Horizon Scanning: Monitor legal technology trends and emerging vendors with an eye towards those that might address pain points of our lawyers in Transactional practices. Share insights with Firm and IT leadership to inform strategy and future investment., • Perform other duties as assigned or required to meet Firm goals and objectives., • Align working hours as necessary to support global teams and business partners., • The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment. Qualifications Qualifications • JD or Master’s degree; however, a Bachelor’s degree with relevant experience will also be considered., • 2+ years’ experience working in legal environment either in a law firm or a legal department or a legal tech solution provider Professional Experience • Demonstrated experience of leading strategic legal technology related projects, and particularly in evaluating and implementing legal tech solutions, in a large law firm or corporate/financial institution legal department or enterprise level, strongly preferred., • Knowledge of the lifecycle of an Transactional legal matter is strongly preferred., • Experience in increasing adoption of legal tech tools and different methods of engaging and enabling lawyers., • Experience in business analysis, solution design, consulting and/or client-facing roles., • Demonstrated use of business requirements elicitation and documentation skills. Required Technical Abilities: • Proficiency in Microsoft Office products., • Working knowledge of process improvement principles (e.g., Lean, Six Sigma), when to invoke each methodology, and how to deploy process improvement tools (e.g., process maps, fishbone diagrams, root cause analysis)., • Experience with project management principles, including Agile/Scrum and Waterfall methods, together with requisite experience, to determine when to use each method. Preferred • Strong ability to engage in design thinking, being able to conceptualize and implement a project from end-to-end, knowing which skills and techniques are required for a particular situation., • Working proficiency in French or German would be an advantage. Performance Traits • Proven ability to communicate complex technical concepts in clear, non-technical language to stakeholders at all levels., • Strong customer service and problem solving mindset., • Effective team player in diverse environments; thrives under pressure and meets shifting deadlines., • Pragmatic, self-motivated, flexible and good team player., • Self-starter with high initiative; detail-oriented, organized, and multitasking., • Maintain confidentiality and discretion At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed. Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas. One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family). We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.

Transaction Manager Location: London Salary: Competitive Hybrid Working Position Summary GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a Global platform across Loan Agency and related services, Capital Markets and Restructuring. GLAS’ vision is to be recognised as the best-in-class independent, non-creditor, conflict-free provider of institutional debt administration services, enabling global clients and counterparties to achieve successful outcomes on their transactions. The business currently comprises c.450 employees who deliver a solution-based, innovative service, ensuring GLAS is the preferred global partner of choice. GLAS has a blue-chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank and Goldman Sachs. GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $700 billion assets across its global platform. The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore Hong Kong and Dubai A Transaction Manager is responsible for the ongoing management of a portfolio of 40-50 transactions. Transaction Manager responsibilities include the timely collection and analysis of financial statements, interpretation of deal terms, and the ongoing servicing of existing clients. A Transaction Manager will collaborate with other TMG members in order to progress their understanding and knowledge of complex transactions across a diverse range of industry sectors. Essential Duties and Responsibilities: • Responsible for the ongoing management of a portfolio of syndicated loans, • Ongoing review of syndicated loan and supporting finance & security documentation, • Covenant monitoring through the collection and analysis of financial statements and information, with immediate distribution and posting of required documentation to the wider lender group, utilising the TSG team where applicable, • Facilitating deal amendments and handling the collection of lender votes within required timeframes, • Facilitating obligor accessions and handling the collection of lender votes within required, • Actively participate and engage in team and company projects Person Specification • Strong attention to detail and ability to work to tight deadlines, • A committed work ethic and the ability to operate with integrity, • Flexibility to adapt to the changing needs of a growing business, • The ability to represent GLAS to high standards and expectations at all times Benefits • Base salary + bonus, • 28 days annual leave + bank holidays, • Long service award, • Private Medical Insurance, • Private pension plan, • Life insurance plan, • Employee Assistance Program (EAP), • Yearly eye examination, • Gym membership discount, • Career development and study support It’s our people who make GLAS successful and we strive to recruit and retain the best people and operate in an environment underpinned by inclusivity, diversity, and opportunity. We recognise that a more inclusive workplace allows ideas and a variety of points of view to trigger discussions or deliver innovative results. Besides, we want people at GLAS to be successful - we are committed in your career development. We truly believe in and live by our values of stepping in, stepping up and standing out. In addition to our commitment to a diverse workforce we are also happy to talk about flexible working to support

About The Borough Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work. We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. About The Role And Our Ideal Candidate This vital role involves providing essential support and coordination for customers with non-complex needs. You will be working under managerial supervision and strictly within the statutory framework of community care, ensuring high standards of service delivery. Key Responsibilities: Case Management and Assessment: You will manage and support a diverse range of customer casework, focusing on non-complex needs. This includes accepting referrals, conducting initial screening, and providing necessary information and advice. A key part of the role is carrying out initial assessments and, when necessary, reassessments, applying the Care Act 2014 criteria to clearly distinguish between essential and desirable customer needs. You will also undertake crucial reviews for customers with long-term, low-level needs, ensuring adherence to all statutory timelines. Additionally, you will be responsible for obtaining necessary financial information from customers to facilitate accurate financial assessments. Legislation, Policy, and Procedures: You will be expected to work rigorously in accordance with the statutory framework for community care. This means adhering to and providing valuable feedback on the council’s policies and procedures related to assessment, care management, and occupational therapy. You will ensure the timely and accurate capture of all case information into relevant systems, fully complying with case recording policies and sharing information with appropriate parties. Maintaining awareness of the safeguarding policy and raising alerts when required is paramount, as is working in line with RBK‘s Equal Opportunities, Health & Safety, and other relevant policies and legislation. Support Planning and Financial Awareness: You will play a crucial role in promoting early intervention, prevention, customer choice and control, universal services, and the building of social capital within the community. You must be keenly aware of the cost implications for all support planning recommendations. This involves understanding the cost of all commissioned services and clearly advising customers of the financial consequences of their choices, for both the individual and the local authority. Communication and Teamwork: Success in this role requires you to work actively and co-operatively as an effective and supportive member of the team. Excellent and effective communication with both colleagues and customers is essential for positive outcomes. Performance and Development: You are expected to deliver services and support in accordance with agreed service standards and the Council’s Customer Service Standards. A commitment to personal performance and development, aligning with the One Council policies, is vital. Finally, you will contribute actively to the overall performance and success of your team. To maintain confidentiality with regard to customer and carer information, and ensure that access to, sharing of and use of the information complies with relevant policies and procedures, including the Data Protection Act. Any other duties commensurate with the grade of the post, as may be required from time to time. About Us The Kingston Hub supports vulnerable residents who require assistance under the Care Act 2014. Our high-performing team of 15 comprises qualified and unqualified members, senior practitioners, and a team manager. We embrace the STAR Values: Supportive, Transparent, Appreciative, and Respectful in our daily practice. Our responsibilities include completing Care Act Assessments, care reviews, Mental Capacity Assessments, and Best Interest Meetings. We collaborate with Brokerage to implement care services, partner with GP practices and health colleagues to provide integrated services, and facilitate hospital discharges for Kingston residents through Discharge to Assess pathways. The team also handles Safeguarding enquiries, promotes resident well-being, and investigates potential abuse and neglect to ensure vulnerable adults receive adequate support, information, and advice. Additionally, social workers complete CHC Checklists, attend DST meetings, and work with colleagues in ICB. We provide information, advice, and signposting to external agencies as needed. Our Offer To You As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: • A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade., • Enhanced Maternity, Paternity, shared parental, adoption and dependents leave, • Three volunteering days per year in Kingston, • Hybrid working (dependent on the role), • Flexible and agile working arrangements using Google Chromebooks, • Learning and development portal offering a range of courses, • Discounts on a range of local shops, restaurants, gyms and leisure centres, • Interest free season ticket loans, • Local Government Pension Scheme, • Bicycle loan facilities and cycle to work scheme, • Zip car scheme, • Confidential health & wellbeing and counselling support Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR values. Here at Kingston we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the ___ for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

About The Borough Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work. We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. About The Role And Our Ideal Candidate Being a key member of the Revenue Team, the postholder will be an expert on Council Tax & Business Rates enforcement processes and the regulations. They will undertake enforcement action to maximise collection rates and in so doing manage difficult situations including hard to reach debtors and debtors who are experiencing hardship. The successful candidate will be expected to; • Carry out enforcement duties in relation to revenue debts (including council tax, business rates, business improvement district and housing benefit overpayments) in accordance with Ministry of Justice enforcement regulations regarding taking control of goods and any other relevant legislation., • Undertake the full range of enforcement duties, calling on debtors at their address to obtain payment, execute enforcement notices, seize goods, organise the removal of goods, liaise with removal and storage companies and auction houses and where necessary make enquiries to trace the whereabouts of absconders and serve warrants., • Make on the spot decisions about proceeding with enforcement and any other action posed by the individual circumstances eg volatile customers, vulnerable customers, illegal activity etc, • Manage the risk associated with enforcement work to ensure personal safety including assessing the risk at each stage of the enforcement process when calling on individual debtors., • Where vulnerability is identified liaise with safeguarding (Adults and Children) to improve the debtors position. About You As a certificated Enforcement Agent you will have experience in levying distress or similar. Experience of dealing with debtors enquiries in an Enforcement Agent collection environment or similar and of discussing debt repayment solutions with customers. Ideally the successful candidate will possess the following attributes; • Able to communicate effectively, • Able to manage risk to prevent escalation and deterioration of situations whilst dealing with debtors, • Ability to deal with difficult and challenging people and diffuse situations, • Ability to work to targets (minimum number of calls), • A commitment to customer care and quality issues, • Possess a high level of self-motivation and able to work unsociable hours (between 6am –and 9 pm) About Us The Revenues & Benefits Service includes the collection of Council Tax, National Non Domestic Rates (NNDR), Business Improvement District (BIDs). The Service plays a fundamental role in the financial well being of the Authority. The efficient collection of Council Tax and Non Domestic Rates (under the retention scheme) maximises income available to the authority to meet its strategic aims and objectives. The Service maintains an accurate database of liable persons, reviews and decides discounts and exemptions and undertakes a debt recovery procedure through the Magistrates Court, County Court (bankruptcies and charging orders), Fines and Enforcement Agent action. As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. Our Offer To You As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: • A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade., • Enhanced Maternity, Paternity, shared parental, adoption and dependents leave, • Three volunteering days per year in Kingston, • Hybrid working (dependent on the role), • Flexible and agile working arrangements using Google Chromebooks, • Learning and development portal offering a range of courses, • Discounts on a range of local shops, restaurants, gyms and leisure centres, • Interest free season ticket loans, • Local Government Pension Scheme, • Bicycle loan facilities and cycle to work scheme, • Zip car scheme, • Confidential health & wellbeing and counselling support Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR values. Here at Kingston we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are in the process of updating our payscales in line with the pay award for NJC, Chief Officers and Chief Executives for April 2025 therefore please take this into account when viewing the salary on this position. We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the ___ for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview We are recruiting a Junior Account Manager to join our Cyber team in London! As an Account Manager you will develop positive relationships with Clients and Reinsurers for designated accounts to ensure outstanding service. You will be responsible and accountable for individual account management and coordination of placements delivered to Clients. You will have develop a full understanding of Client's service requirements, including but not limited to; placement of the business, mid-year account servicing including premium and claims collection & settlement, mid-year projects / RFP’s, all while efficiently liaising with internal / external parties. How You'll Make An Impact Client Relationship Management • Understand client's business and their (re)insurance programmes., • Responsible for ensuring all pre and post placement servicing is delivered and prioritised, invoiced and settled in accordance with contract terms and client's expectations, coordinating end to end process until full payment to/from all parties., • Forge and maintain strong working relationships with agreed Clients and Markets and improve the overall customer relationship, delivering reliable administrative support and Client service., • Maintaining ultimate responsibility for coordinating query resolution with the Client and ensuring effective management of queries per Client instructions., • Aligning with internal processes, policies, and procedures and external regulatory requirements, industry regulations, organisational policies, and Gallagher Re's professional codes., • Functioning as a primary contact for Client, Broker, Local Overseas Offices, Market, and Management regarding assigned accounts. Broker Support • Review market security information on carriers, checking compliance and financial positions., • Develop and update marketing sheets for Broking Team., • Produce data, statistics, and information packs in support of the placement of a client's reinsurance programme., • Liaise with Compliance / Sanctions Team on sanctions checks where touch points exist., • Liaise with Legal Teams in respect to commercial contract reviews., • Support creation of slips / endorsements., • During the ‘renewal process’ of contracts, acting as a coordinator between our lawyers and clients in respect to pulling together all of the legal documentation (slips, commercial agreements etc)., • Collaborating with all divisional teams, including actuarial and broking units., • Assisting with the tender / renewal presentations / information generation., • Working alongside our finance team to ensure that all payments are made to the accurate parties involved., • Responsible for crafting Compliance Review Packs and files that can be easily audited by our Compliance team. About You • Excellent IT skills, including MS Word, Excel, PowerPoint and Outlook., • Effective interpersonal skills, both written and verbal., • Excellent mathematics and accounting skills., • Understand what makes good client service, • Ideally the candidate will have Proportional Treaty, Non Proportional Treaty and Facilities knowledge as well as Product experience., • Experience with drafting wordings and endorsements is desirable., • Eligible to work in the UK. Compensation And Benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Health cash plan or Private medical insurance Other benefits include: • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care, • And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Role Description This is an exciting opportunity to take on a challenging role in our expert led Allianz Construction team. As an integral member within the Regional team your focus will be on profitable growth, retention and technical excellence in building a World class, multi-niche Insurance & Engineering related service, with ambitious growth targets. You will be responsible for underwriting Construction risks with associated Casualty/Liability covers, ensuring customer business growth and retention. As a Senior Underwriter, you will be a Senior Authority holder focused on winning and retaining business of a large and complex nature. You will provide excellent service to customers, build and develop successful broker relationships and be visible in the local market, thriving on face-to-face contact with brokers and end customers. This role will be hybrid from our offices in either London or Guildford. Salary Information Pay: Circa £50,000 per year. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package. About You We don't expect you to know everything from day one, but the following will enable you to hit the ground running: • Underwrite new and renewal accounts to meet top and bottom-line targets., • Positively represent AzC externally to the market., • Support development and execution of regional Underwriting strategy., • Support key business initiatives., • Generate new producer relationships., • Participate/contribute to key projects., • Negotiate price and terms and conditions with producers., • Proactively support acquisition of new business and retention of existing business (including client and producer negotiations where necessary)., • Proactively drive involvement of functional areas in Underwriting process, including e.g., MMC, ARC, Claims, Operations., • Develop and maintain strong relationships with key producers and clients and other relevant stakeholders (e.g., risk managers) Essential Skills • Seasoned professional with proven track record in construction underwriting., • Confidence and articulate – you need to be comfortable engaging with brokers and undertaking negotiations, proactively representing Allianz to the market., • Analytical and Strategic – you need to be able to review submissions and understand Allianz’s appetite whilst considering market conditions., • Team player but self-motivated and willing to train/mentor junior members of the team., • Competent IT skills. Desirable Skills • Passion about your development, • Taking initiative and being proactive within a team What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including: • Flexible buy/sell holiday options, • Hybrid working, • Annual performance related bonus, • Contributory pension scheme, • Development days, • A discount up to 50% on a range of insurance products including car, home and pet, • Retail discounts, • Volunteering days Our Ways of Working Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Integrity, Fairness, Inclusion & Trust At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer. We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success. We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements. Accessible Application for All As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role. Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications. For any inquiries or to submit your application, please contact: Matthew Mckevitt Closing date 15/12/25 We reserve the right to close the advert early if we reach enough applications. 85342 | Underwriting | Professional | Non-Executive | Allianz UK | Full-Time | Permanent Join us - Let’s Care for Tomorrow.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Application Support Engineer Location: London | Hybrid Get To Know Us: SS&C Calastone Calastone is the largest global funds network, connecting the world’s leading financial organisations. Our mission is to reduce complexity, risk and costs, enabling the industry to deliver greater value to investors. 4,500 clients in 57 countries and territories benefit from Calastone’s services, processing over £250 billion of investment value each month. Calastone is headquartered in London and has offices in Luxembourg, Hong Kong, Taipei, Singapore, New York and Sydney. Why You Will Love It Here! • Flexibility: Hybrid Work Model., • Your Future: Professional Development Reimbursement including access to SS&C University., • Work/Life Balance: Competitive holiday scheme., • Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff., • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity., • Training: Hands-On, Team-Customised throughout your caree. About the Role: The person in this role will occupy a key position within Calastone as our client base and product range expands. This role will have specific accountability for Calastone’s production technology systems, for the on-boarding of clients and for the support of the QA team in testing of new code to enable new products, functionality and clients. The role is supervisory, with management of application support staff on a shift basis. All aspects of managing a client facing support organization are skills that this job holder will be expected to display. What You Will Get To Do: • Proactively monitor the production services., • Provide first line support to Calastone’s customers., • Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team., • Work closely with internal project staff to ensure that all production requirements are flagged and dealt with during customer on-boarding, ensuring smooth transition into production and to enhance the customer’s perception and experience of the Calastone service., • Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into production., • Work with the QA team on a rotational basis to assist with quality assurance cycles and to obtain pre-release knowledge of new releases., • Manage the regular deployment of code releases; liaise with QA and development to prepare for the release, highlight client communications to the Operations Manager and act as the technical lead for these implementations., • Deal with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe., • Maintain Calastone’s reputation for high-quality service support and delivery., • Contribute to all aspects of general business improvement., • Mentor and manage the junior members of the team., • Availability for on-call on an agreed rota basis. What You Will Bring: • 3-4 years of experience in application support and operations within a finacial environment., • Working knowledge of at least one of the following instruments: Mutual Funds, ETF’s and Money Markets., • Good technical background. Most desirable is experience of databases/SQL (ability to create and run own queries), MQ (any variant), SWIFT, ISO15022, ISO20022, FIX, XML, messaging authentication/ certification techniques and secure FTP environments., • Experience of project delivery life cycles, in accordance with industry best practice., • Knowledge of ITIL is beneficial., • Knowledge of Salesforce is an advantage. What We’re Looking For: • Ability to remain calm and focused under pressure, while supporting customers, colleagues, and partners to resolve service issues effectively., • Works well in a collaborative, multi-disciplinary environment., • Takes initiative and demonstrates accountability in their work., • Committed to delivering high-quality outcomes and continuous improvement., • Acts with professionalism, honesty, and integrity in all situations., • Demonstrates persistence in problem-solving and seeks to understand root causes., • Strong attention to detail., • Reflective and open to feedback, with a willingness to learn and grow., • Leads by example through actions and collaboration., • Able to contribute effectively in team discussions and adapt to different communication styles., • Open to flexible working arrangements, including shift patterns, with reasonable adjustments supported where needed We have a shift system in operation, consisting of: Day Shift Early: 07:30 to 16:00 Monday to Friday, with 1 hour break (7.5 hours work), On Friday, you may be asked to perform late shift 15:30 to 00:00, with 1 hour break (7.5 hours work), or Day Shift Regular: 09:00 to 17:30 Monday to Friday, with 1 hour break (7.5 hours work), On Friday, you may be asked to perform late shift 15:30 to 00:00, with 1 hour break (7.5 hours work), or Day Shift Late: 15:30 to 00:00 Sunday to Thursday, with 1 hour break (7.5 hours work) Please note that although you are on a Day Shift contract, you will be required to occasionally work on the Night Shift 23:30 to 08:00, as is currently the case. Occasional weekend and Bank Holiday working will be required for which time off in lieu or payment at the approved daily rate will be given. EEO Statement / Non-agency Disclosure We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

We are actively building diverse teams and welcome applications from everyone. Role: Tech Bar Engineer Location: London (SCC operate hybrid working, which comprises of a mix of office and home working) Contract Type: Permanent Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am – 5.30 pm Monday – Friday Interview Process: 2-stage process Why SCC? • An inclusive workplace, • Excellent package: solid basic and company benefits, • Hybrid working & core hours in line with role requirements, • Career development and life-long learning opportunities, • Opportunity to join Europe's largest privately-owned IT Company Role Purpose The Tech Bar provides innovative, face‑to‑face IT support, helping customers with ‘how to’ queries, first‑time fixes, and efficient solutions. In this role, you’ll deliver first and second line support across applications, desktop/mobile, and network systems, ensuring SLA compliance and high service quality. You’ll also provide hardware support, including device configuration and replacement. Most importantly, you’ll enhance the customer experience with a positive, proactive, and solution‑focused attitude. Key Responsibilities • Manage workloads, ticket queues, and ensure SLA/OLA compliance., • Provide technical support for desktops, laptops, tablets, mobiles, hardware, and software., • Log and maintain customer enquiries, offering proactive updates where needed., • Install, configure, upgrade, move, rebuild, and decommission IT equipment., • Handle buffer stock, logistics, and asset management processes., • Escalate and hand over issues to referral groups or third parties with accurate information., • Support incident, problem, and escalation management across field services., • Produce reports, track key issues/trends, and gather customer feedback., • Run demo sessions, floor walks, and communicate presence at Tech Bar sites., • Contribute to projects, demand tasks, and provide peer cover when required. Skills And Experience • Solid IT background with customer‑facing support experience., • Strong problem‑solving skills and well‑organised approach., • Good knowledge of desktop environments, PC/server hardware, and software., • Experience with ticketing systems (e.g., ServiceNow)., • Proficient in Windows (7–11), Office 365, Microsoft applications, major browsers, and Active Directory., • Basic understanding of server infrastructure, cabling, and networking., • Ability to diagnose hardware, software, network, and server issues., • Familiarity with working to defined SLAs., • Full UK driving licence About Us SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex. We are an equal opportunities employer SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling. Diversity & Inclusion at SCC - Sustainability at SCC - Life at SCC -

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as ___ and ___ bank accounts, we offer ___, ___, a ___ and ___ in the UK, with more exciting things to come beyond. Our UK customers can also ___, ___and ___ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ___ ✨ 📍London/Cardiff/UK Remote | 💰 £157,000-210,000 + ___ | ___ ✨ ⭐ About Ops Data Our Operations Data team consists of over 25 people across 4 data disciplines: Analytics Engineering, Data Analytics, Machine Learning, and Data Science. In our Operations Collective, you'll have the opportunity to embed into an area that is the heart of how we work with our customers’ problems - delivering award winning customer support - and is full of data challenges. Machine Learning supports all aspects of Operations, from workforce planning to customer support experience, to enabling teams to work effectively and efficiently. 🔑 You’ll play a key role... As a Senior Staff ML Scientist, you’ll be at the pinnacle of our Individual Contributor (IC) career track, serving as the foremost technical authority in Machine Learning within Monzo. You’ll shape foundational ML strategy and platforms that support Operations and influence the design and delivery of ML solutions across the business. You will work cross-functionally with senior leadership, engineering teams, and business stakeholders to define and execute our long-term ML strategy. You’ll influence the development of Monzo’s ML capabilities across diverse areas, from automating support experiences to optimizing operational efficiency, and pioneering AI-driven products that improve customer outcomes. Beyond technical execution, you will mentor and guide the next generation of ML talent at Monzo, elevating the standard of ML expertise across the company. You’ll also be a thought leader, influencing best practices in ML model and GenAI systems development, deployment, and governance at scale. 📌 Responsibilities • Define and execute the strategic vision for ML across Operations and adjacent business areas., • Define reusable ML architectures and modelling standards adopted by multiple teams, and guide the development of complex systems that serve as the foundation for multiple products and problem spaces., • Act as a senior technical authority, setting best practices and architectural patterns for ML across the organization., • Collaborate with Engineering, Product, and Leadership teams to integrate ML-driven solutions into core business processes., • Advocate for and implement responsible AI practices, ensuring fairness, robustness, and transparency in our models., • Mentor and coach ML practitioners at all levels, fostering a culture of continuous learning and innovation., • Engage with the broader ML community, sharing knowledge through conferences, blog posts, and open-source contributions. 🤩 We’d love to hear from you if… • What we’re doing here at Monzo excites you!, • You have a proven track record of leading large-scale ML initiatives with tangible business impact, preferably in a fast-moving tech company., • You have led the development and adoption of reusable ML modelling patterns, architectures, or infra across large organizations., • You have experience developing state-of-the-art deep learning models, LLMs, and advanced AI architectures., • You are an industry expert in ML model development, deployment, and MLOps at scale., • You are deeply comfortable with Python, SQL, and ML frameworks (e.g., TensorFlow, PyTorch) and have experience working in a microservices architecture (Go Lang experience is a plus)., • You have extensive experience with real-time ML applications, reinforcement learning, graph-based models, and/or NLP., • You can communicate complex ML concepts to both technical and non-technical audiences, influencing senior stakeholders and executives., • You thrive in ambiguous, fast-changing environments and have a proactive, problem-solving mindset., • You have a passion for mentoring, and can elevate the ML skill set across the organization influencing both cross-functional and executive strategy. Nice To Haves • Track record of shaping ML strategy and system design in highly-scaling support or operational environments., • Contributions to industry standards, open source software libraries, or public thought leadership in machine learning systems. The Interview Process Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • 30 minute recruiter call, • 1 hr call with hiring manager, • 4 x 1-hour video calls with various team members (short presentation included) Our average process takes around 3-4 weeks but we will always work around your availability. What’s In It For You ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for training courses and conferences ➕And much more, see our full list of benefits___If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2024 ___ and 2024 ___We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3500 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Airtasker, Go Cardless, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us. As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX We’re looking for a Senior Customer Experience Specialist to join our UK CX team. This role is perfect for someone who loves solving complex problems, guiding customers through challenges, and shaping how we deliver world-class service at scale. You’ll be the calm expert customers trust when things get tricky — combining deep product knowledge with empathy, curiosity, and collaboration. You’ll own critical cases end-to-end, partner closely with Engineering and Product to find root causes, and help drive continuous improvement across our support operations. Job Requirements What You Bring • Experience in a SaaS or technology-based customer-facing role (support, success, or similar)., • Proven experience managing complex customer escalations and collaborating with engineering teams., • Strong technical troubleshooting skills (APIs, integrations, data analysis, or logs)., • Clear, confident communicator - able to translate technical findings for non-technical audiences., • Calm, analytical, and customer-first mindset - you bring clarity and confidence even under pressure., • Curiosity for technology and a drive to improve systems, not just fix them., • Comfort working with tools like Zendesk, Salesforce, and AI-powered support platforms., • A collaborative, growth-oriented attitude - you want to make things better every day. Job Responsibilities What You’ll Do • Lead complex investigations - Own and resolve high-impact or technically challenging issues, ensuring accuracy, clarity, and speed., • Collaborate cross-functionally - Partner with CX Engineers, Product, and R&D to diagnose bugs, validate fixes, and prevent recurrences., • Be the escalation owner - Manage high-severity situations with calm and confidence, ensuring customers feel heard and supported., • Champion technical excellence - Maintain and evolve internal playbooks, knowledge articles, and best practices., • Drive improvement - Identify recurring patterns, propose solutions, and contribute to automation and AI initiatives that make support smarter and faster., • Mentor and enable - Share your expertise with peers, helping raise the technical bar across the CX team. Job Benefits HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: • Company share options plan - every employee can eventually become a shareHolder, • Cash allowance for health insurance, • Annual vision allowance, • Annual Headspace subscription and wellness benefits, • Travel support (cycle scheme and season ticket loans), • Hybrid working from day 1, • Work from home allowance - to get your home office set up!, • Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment), • Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter, • 2 Social Impact days per year for volunteering, • Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme, • Pension scheme auto-enrolment from day 1, • Fun company and team social events (locally and virtually with our global teams) * Learn about HiBob's hybrid working model * BELONGING AT HIBOB Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we’re committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only). Please contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email or speak to the recruiter when they arrange a call with you. We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.

Site Name: UK – London – New Oxford Street Posted Date: Nov 19 2025 Tech Product Director, External Manufacturing GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Shape the Future of External Manufacturing Digital & Technology As Tech Product Director – External Manufacturing, you will lead the digital transformation of GSK’s external manufacturing network. This role is pivotal in enabling a connected global supply chain, driving collaboration with Contract Manufacturing Organisations (CMOs), and embedding advanced technologies to deliver agility, resilience, and visibility across our externalised operations. You will own the vision, strategy, and delivery of digital products and platforms that underpin external manufacturing, ensuring seamless integration with GSK’s enterprise systems and alignment with our Smart Manufacturing vision. You will be a visible thought leader in the industry, shaping best practices, and building strong partnerships with external parties to advance Smart Manufacturing Vision. Key Responsibilities • Define and execute product strategy and roadmap for external manufacturing technology platforms, focusing on:, • Supply Chain Collaboration (Blue Yonder OneNetwork), • IIoT Exchange (Factory Integration Layer), • CMO Intelligence (PowerApps), • Partner with external parties including CMOs, technology vendors, and industry groups to co-create solutions, share insights, and drive innovation across the external manufacturing ecosystem., • Drive operational excellence by leveraging digital tools to optimise processes, improve efficiency, and enhance compliance across external manufacturing operations., • Reinvent processes through automation, advanced analytics, and AI/ML, enabling real-time decision-making and proactive risk management., • Lead global cross-functional teams to design, build, and deploy scalable solutions that enhance collaboration with CMOs and external partners., • Ensure robust architecture and interoperability, working closely with engineering and architecture teams to deliver secure, scalable, and API-driven solutions., • Manage strategic vendor relationships, ensuring successful implementation and ongoing support of technology solutions., • Champion Agile ways of working, fostering a culture of experimentation, customer-centricity, and continuous improvement., • Measure and communicate product impact, driving adoption and value realisation across the organisation., • Lead change management initiatives, scaling digital capabilities and embedding collaboration tools across the global external manufacturing network. Why You? Basic Qualifications: • Bachelor’s degree in Engineering, Computer Science, or related technical discipline; MBA desirable., • Significant experience in technology product management, with a strong focus on supply chain or manufacturing domains., • Proven expertise in Blue Yonder OneNetwork or similar platforms (E2Open, SAP Business Network, Tracelink MINT), IIoT, and PowerApps., • Demonstrated success in leading large-scale digital transformation programmes within external manufacturing or supply chain environments., • Strong track record of delivering enterprise technology products from concept to adoption in complex, matrixed organisations., • Technical acumen to engage with engineering teams and understand software architecture and integration. Preferred Qualifications: • Experience managing and mentoring product teams, fostering talent development and high-impact delivery., • Deep understanding of modern product management practices, including customer discovery, lean start-up, and scaling strategies., • Ability to navigate ambiguity, influence stakeholders, and drive clarity in complex environments., • Excellent communication skills to engage technical and non-technical audiences. Interested in Joining the Team? If you’re ready to make a difference and lead impactful network solutions, we encourage you to apply! (Please take a personal copy of the Job Description, as this will not be available online post closure of the advert) Closing Date: 5th December 2025 #Hybrid Work Model This role is hybrid. You will be expected onsite part of the working week to collaborate with stakeholders and supplier partners. Exact days onsite will be agreed with the hiring manager. What we offer You will join a purposeful and skilled team. You will be supported to grow your career. You will have the chance to make a measurable difference to how medicines are made and supplied. We welcome applicants from all backgrounds. If this role inspires you, please apply and tell us how your experience and values align with our mission. We look forward to hearing from you. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the ___ and scroll to the Careers Section where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at ___

JOB DESCRIPTION HS2 is Great Britain’s new high-speed railway. Once operational, HS2’s British-built bullet trains will provide zero-carbon journeys between the UK’s two largest cities, Birmingham and London. Comprising 140-miles of track, four new state-of-the art stations, two depots, 32 miles of tunnel, and 130 bridges, HS2 will leave a legacy of environmentally responsible travel, economic regeneration and technological innovation for generations to come. HS2 Rail Systems Package 2 involves the design, supply, build, testing and commissioning of all tunnel and lineside M&E systems between London and Birmingham. Scope of works includes installation of tunnel ventilation, cable management, containment and earthing, fire suppression systems, LV distribution and tunnel lighting, cross passage doors, earthing & bonding, points heating, junction lighting and power installation. Costain will be prime contractor, delivering the works with the support of a design team and specialist supply chain partners. Reporting to the delivery director, The Environmental and Carbon Manager will ensure the successful delivery of the project in line with the Client, Parent companies and Legal requirements with regards to Environmental and Carbon management. Responsibilities RESPONSIBILITIES * • Providing carbon-related expertise to the project teams to aid the development of the low-carbon design in line with HS2’s carbon minimisation policy, influencing best practice and innovation throughout the project, • Quantifying of whole life cycle carbon emissions to identify carbon hotspots and inform carbon reduction strategies as well as necessary reporting on this, • Responsible for identifying and manging any environmental Undertakings and Assurances and ensuring compliance., • Working with the delivery teams at each site to ensure good environmental management and compliance with the environmental management plan., • Works with the interfacing contractors in the lead up to Principal Contractor handovers., • Working with the wider project team to ensure that all carbon reduction, sustainable material requirements are appropriately accounted for within the programme and target cost, • Understand the Client Carbon and Sustainability Policies and Processes and statutory requirements to develop the Costain processes to ensure the requirements are implemented on the project., • Assist and provide advice to Contract Management in the understanding of stakeholders (internal and external) aims, priorities and risks with regards to the Carbon., • Monitoring, analysis and reporting of environment, Carbon and sustainability performance. Utilise data to highlight areas of further consideration, evaluation and intervention., • Prepare and present environmental and sustainability training/briefings., • Understand the Client, Joint Venture Partners and supply chains Environment and Sustainability Policies, Processes and statutory requirements as they affect the contract's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project., • Provide environmental specialist support to the commercial team for any scope changes, early warnings or other formal communications required with the client on environmental matters., • Provide operational and functional management advice to the design and construction team on the practical implementation of contract policies and processes. Provide assurance to senior management team, understanding and communicating all key risks and relevant information as necessary to ensure sound environmental management across the contract., • Maintain the Environmental Management System, certified to ISO 14001:2015, ensuring it remains appropriate to all contract risks and legal compliance at a minimum (incl. the HS2 Act and associated Environmental Minimum requirements). Monitor and report performance against targets and drive innovation and continuous improvement throughout the contract team. Knowledge, Skills, and Experience * • Minimum of three years’ relevant experience (within the last five years). Such experience must clearly demonstrate a practical understanding of life cycle assessment (LCA) and its methodology. This included familiarity and use of ISO 14040, ISO 14044 and use of carbon footprinting tools or other carbon LCA methodologies, • Experience in undertaking assessments of the carbon and energy impact of construction projects, • Knowledge and experience includes application of Type III environmental declarations in the construction context, specifically awareness of EN 15978:2011 and EN 15804:2012+A1: 2013, • Excellent organisations, communication and time management skills QUALIFICATIONS * • Degree level education Costain helps to improve people’s lives with integrated, leading edge, smart infrastructure solutions across the UK’s energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK’s leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview . A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:

Social Media Manager – Elstree, Herts | Hybrid (2-3 days in office) | Flexible Working Hours We have an exciting opportunity available within our Social team! As our Social Media Manager, you will join our Global Customer Experience team and report directly to the Head of Communications. You will lead and define the global social media strategy, establishing long-term plans for social media growth, providing strategic counsel and expert insights. Collaborating with the voices of our business and working closely alongside regional teams, you will deliver social-first campaigns that drive global brand awareness, visibility and credibility within the skincare vertical whilst educating and exciting our community. The successful candidate will be detail-oriented and social media-obsessed with their finger closely on the pulse of the cosmeceutical social space and emerging digital trends. With a strong commercial mindset, they will form the social strategy to support our global websites and professional network by driving acquisition to convert sales through campaigns and new launches. This role will make a significant contribution to our ambitious global journey. Playing a key role in driving worldwide audience growth, you will own and drive the social presence of one of the most innovative and conscious brands on the market! Key Responsibilities: • Social Strategy Development: Ideates, leads and executes overarching growth and platform strategies to strengthen our community, increase engagement, and meet business objectives., • Strategic Social Growth: Strategically plans for social futureproofing, campaigns and platform expansion. Reports to stakeholders to aid decision-making around future evolutions., • Platform Management: Manages all back-end platform management, structure and paid media organic campaigns. Has close relationships with Meta & TikTok platform account managers., • Thought Leadership: Is at the forefront of industry trends, emerging technologies, and best practices in content strategy, sharing insights with key stakeholders., • Social Platform Delivery: Oversees and manages the brand's presence across multiple social channels, setting measurable objectives in line with our communication strategy and overall business goals., • Social Media Management: Makes data-led decisions to shape and form all platform outputs to be best in class, quickly and efficiently growing Medik8’s visibility and virality., • Team Management: Manages in-house content creators to deliver exceptional content, continually challenging and pushing the boundaries to ensure Medik8 goes viral., • Analysis & Reporting: Owns the data analysis of social platforms to identify opportunities in customer interactions, developments in social media, digital technologies and competition to plan our campaigns and achieve the maximum ROI., • Cross-functional Collaboration: Collaborates with regional partners to ensure a cohesive and integrated social presence, troubleshooting any issues. Collaborates closely with the UK & US teams to deliver effective social strategies to support market goals and initiatives. We are looking for: • Significant proven experience managing multiple social accounts and leading a team of content creators., • Proven experience in content strategy or related fields., • Proven experience as a strategist on global accounts, with the ability to scale content strategies across multiple regions and markets., • Strong project and campaign management skills with an analytical approach to key metrics, reporting and making data-led decisions., • Social expert in the best practice principles, trends, rules and regulations., • An innate understanding of the premium skincare space., • Proficiency in digital platforms, analytic social media tools., • A commercial mindset, operating with integrity and transparency to drive decisions through facts and data., • A growth mindset with the ability to adapt to change and continuously seek improvement with a self-starting attitude. About us Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp™ certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise. Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin. Culture & Benefits We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are! Some of the perks of being part of the Medik8 team include: • 25 days holiday + bank holidays, • Flexible & Hybrid working, • Private Medical Insurance + Mental Health support, • Employee Assistance Program (EAP), • Annual Performance Bonus, • Long Service Awards, • 75% discount + Annual Product Allowance, • Flexible Career opportunities, • Up-skilling support + regular Lunch & Learns, • 2 Volunteering days per year, • Matched Charitable Giving Scheme Want to do a little more research before you apply? Head over to our main careers page to find out more about the team and our values. You can also find out more about us on ___, ___ & ___. At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work. Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you’ll be leading the technical discussion with our key prospects & customers, making sure there’s nothing stopping our customers from using Vanta to its fullest potential to support their own security goals. You’ll be an integral part of the Sales team, working both pre and post-sales to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will drive rapid customer onboarding completion and adoption. This will ultimately improve retention and overall success while helping to collect customer references, case studies, and product feedback. This role will be based from our London office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. What you’ll do as a Solutions Engineer at Vanta: • Own the technical relationship with our commercial prospects/customers, • Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape., • Listen carefully to prospects and clients to provide market feedback to the product team and help prioritise functionality needed to drive sales opportunities, • Support customers thought their trial process with Vanta, • Build product examples, documentation, and other critical resources for our customers, • Cultivate an environment of teamwork, openness, creativity, and continuous improvement, • Creatively identify and help drive new programs to improve the pre to post-sales transition How to be successful in this role: • Must be able to work in our London office 3 days a week (Tuesday, Wednesday and Thursday), • Have 5+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title, • Have previous B2B SaaS experience, • Have hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture, • Have strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organisation, • Be creative, technical, and naturally persuasive, • Be detail-oriented and organised., • Love listening to customers, discussing strategy with colleagues, but also diving into the weeds., • Have general knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills, • Be familiar with REST API development and service integrations is a plus, • Ideally have prior experience in the cybersecurity space What you can expect as a Vantan in the UK: • Industry-competitive salary and equity, • 100% covered medical, dental, and vision benefits with dependents coverage, • 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive), • Health & wellness stipend, • Remote workspace, internet and mobile phone stipend, • Commuter benefits, including bike to work scheme and tax commuter ticket scheme, • Pension matching, • 11 company paid holidays plus 25 days of PTO per year, • Virtual team building activities, lunch and learns, and other company-wide events! At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Revenue Services team in our London office as an eBilling Specialist. Purpose Of The Role Serves as key lead in the coordination of all activities and events surrounding the eBilling processes and technology. Hours Standard hours are 9:30am to 5:30pm with flexibility in accordance with the needs of the business. Our current working from home policy allows for two days working from home, subject to business need. This policy is subject to change and does not form part of contractual terms. Responsibilities • Responsible for timely submission of electronically billed invoices, • Troubleshoot and resolve invoicing issues with all law firm and business partners, • Ensures compliance with client eBilling guidelines and vendor requirements, • Gathers client requirements, application set up, testing, invoice submissions and maintains logs of processed and/or rejected invoices, • Manages the submission of rates to clients, and ensures the accurate synchronization of rates between Aderant and client Billing Systems, • Resolves short pays, rejections, appeals, and resubmissions, as needed, • Provides user support for Aderant, BillBlast, and client vendor site issues, • Coordinates workflow to ensure all deadlines are met and resources are being utilized efficiently, • Trains Billing Staff on eBilling system procedures and best practices, • Works on eBilling set up in a variety of client vendor systems, • Serves as liaison with Pricing Team regarding maintenance for non-standard fee and disbursement arrangements for electronic billed clients, • Liaises with Billing Team and ensures that Billing Team is up to date on all eBilling related information, assists with rejections and other eBilling issues, offers functional assistance to all Billing Team, • Coordinates accruals, reporting, budgets, and requests for diversity information, • Performs other duties as assigned or required to meet Firm goals and objectives Qualifications • Educated to A level standard or equivalent, • Bachelor’s degree in a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job. Experience, Skills And Personal Attributes • Prior billing and eBilling experience, required, • Knowledge of electronic billing sites, preferred, • Prior experience working in a professional services or law firm setting, preferred Technical Skills: (required or preferred) • Proficiency in Microsoft Office products, required, • Knowledge of Ledes and XML formats, required, • Knowledge of the legal billing process, preferred, • Prior experience working with Aderant, Elite, 3E, and/or DTE systems, preferred, • Familiarity with eBilling sites, i.e. Serengeti, CounselLink, Bridgeway, DataCert and T360, preferred Personal Attributes • Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors, • Ability to work in a diverse team environment and effectively support the demanding needs of the Firm, • Ability to work under pressure, meet deadlines with shifting priorities, • Must be a self-starter with a high level of initiative, • Strong customer service skills, able to anticipate needs, • Strong attention to detail, organisational skills and the ability to handle multiple projects, • Maintains confidentiality and exercises discretion, • Exercises solid strategic thinking and problem-solving skills At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed. Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas. One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family). We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU’LL DO: We are seeking a motivated, tech-savvy End User Support Technician to provide front-line support across AV conference room systems, network infrastructure, and service desk operations. This role is critical to ensuring smooth daily operations, responding to issues swiftly, and supporting our team’s collaborative efforts. KEY RESPONSIBILITIES: Helpdesk Support • Act as the primary contact for technical assistance requests, addressing software, hardware, and connectivity issues., • Log, track, and escalate complex issues to specialized teams., • Provide clear, user-friendly communication and guidance for internal users, ensuring high satisfaction. AV Conference Room Support • Diagnose and resolve AV and connectivity issues in conference rooms., • Set up and support AV equipment for meetings, providing on-site technical assistance as needed., • Maintain AV inventory, promptly reporting any missing or malfunctioning items., • Continually refine processes to enhance user experience and support. Network Infrastructure Support • Identify and troubleshoot fundamental network connectivity issues (wired and wireless)., • Support on-site end users for network-related needs and assist the Network Operations team with local troubleshooting., • Escalate more complex network issues to Level 2 support personnel for quick resolution. ESSENTIAL CRITERIA: • Experience:, • 3–5 + years in IT Support roles (Technician, Analyst, Administrator, or Specialist)., • Technical Skills: Proficient in Mac OS, Networking, Wi-Fi, Cisco, Linux, and Windows., • Software: Skilled in ticketing systems and triage support, with experience in Jira Service Management (JSM) and familiarity with SLAs., • Customer Service: Strong interpersonal and communication skills, with a genuine passion for providing user-centered support., • Problem-Solving: Adept at multitasking, with the ability to think critically and independently. PREFERRED QUALIFICATIONS: • Familiarity with AV systems, network infrastructure troubleshooting, and strong Mac/Apple experience., • A proven track record in delivering outstanding customer service. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #IND #Onsite

Who Are Vorboss Vorboss is building London’s next-generation business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond), and we’re on the hunt for smart, talented people to join us. At Vorboss, we do the right thing—no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We’re proud to have earned one of the best reputations in the industry, and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success. We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us, and promise to provide a supportive workplace based on respect and trust. Vorboss is building the future of business infrastructure in London. We started by building London’s largest fibre network and are now expanding to provide the full range of IT and cybersecurity services that modern businesses rely on. Our goal is simple: give London businesses a single, trusted partner for everything from connectivity to managed IT and cyber protection. We’re proud to have earned one of the best reputations in the industry and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success. We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us and promise to provide a supportive workplace based on respect and trust. Role Overview We are looking for a Solution Advisor to support our sales and networks teams as we deliver connectivity, IT, and cybersecurity services to businesses across London. This is an early-career position focused on assisting with customer conversations, providing high-level technical clarification, and ensuring opportunities are correctly scoped before they reach the senior Solutions team. You’ll join customer calls, help explain proposals, gather requirements, and act as the first technical checkpoint to ensure accuracy and consistency. This role is ideal for someone looking to grow into a full Solutions role while learning from experienced engineers and advisors across the business. Key Responsibilities • Customer & sales support, • Join customer calls to support discovery discussions and capture technical needs., • Explain and walk customers through existing proposals and answer high-level questions., • Provide non-design technical clarifications within the standard product offering., • Solution & documentation support, • Act as the first-level technical filter before opportunities progress to the Solutions team., • Work exclusively within the defined standard product set, • Support the preparation of high-level network diagrams, documentation, and proposal material., • Help translate straightforward customer requirements into clear technical notes for internal teams., • Internal coordination, • Collaborate closely with Sales, Networks and Solutions to ensure smooth handover of information., • Maintain clean documentation and accurate records that support a seamless delivery workflow. The Right Candidate • Some experience or exposure to an ISP, MSP, or cybersecurity environment., • Strong foundational knowledge of networking (LAN/WAN/firewalls) and familiarity with Microsoft 365., • Interest in cybersecurity tools and concepts (firewalls, VPN, endpoint protection, SIEM/SOC)., • Familiarity with Juniper, Ruckus, or Fortinet technologies is a bonus., • Confident communicator able to explain technical concepts simply., • Highly organised with good documentation and diagramming habits., • Curious, proactive, and eager to learn and progress into a more senior Solutions role. Benefits We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access. • Employee Share Plan- Once an employee at Vorboss, we offer the opportunity to become a shareholder in the company., • Company pension scheme., • Bonus scheme., • 25 days of annual leave allowance that increases with years served (excluding bank holidays)., • Private Healthcare., • Life assurance., • Income Protection., • Access to Spill, our mental health support partner., • Cycle to work scheme., • Half price gym memberships through the healthcare provider., • Free eye test., • Travel loan., • Hastee app, to help manage your salary and finances. Diversity, Inclusion, And Equal Opportunities We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination. Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue. As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Senior Retention Marketing Executive and Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department. You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth. Key Accountabilities Strategy and Planning • Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities, • Identify, scope and deliver new and innovative opportunities that advance the retention strategy, • Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy, • Manage the monitoring and reporting framework to track performance against strategic objectives, • Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations, • Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams. Budget Management • Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation, • Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target, • Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting Campaign Management • Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters, • Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings, • Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC, • Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies, • Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised Insight, Analysis and Data Management • Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data, • Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity, • Monitor day-to-day metrics, identifying and acting on performance issues and opportunities Leadership and Management • Line manage and develop the Senior Retention Marketing Executive and Retention Marketing Executive, ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised, • Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation, • Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required General • Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments, • Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO., • Ensure all fundraising and marketing is ethical, effective and supporter centric, • This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal, • Undertake any other additional tasks as requested by the Director, Mass Markets Experience Person Specification: • Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**, • Experience of line management**, • Experience and understanding of creative process and relationship with brand identity through different channels and audiences**, • Experience of operational planning and campaign management**, • Experience of working in a fast-paced, high performing team, • Experience working for a centralised, international organisation would be an advantage Skills, Knowledge And Qualifications • Understanding of cash and recurring revenue business models**, • Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance, • Driven and proactive with a solutions-based approach, • Excellent verbal and written English and the ability to produce high-quality reports, • Commercially minded, with the ability to balance both long-term and short-term activity and objectives, • Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook), • Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI, • Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload, • Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels Language Skills: English (fluent). No other languages necessary. Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme in the UK. UK based candidates who state that they have a disability and meet these criteria, will be invited to interview. Standard Responsibilities • Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC London office, • Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies Standard Job Requirements The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation. The salary for this role is £50,000 per year. Candidates must have the right to work in the UK. The deadline for applications is 7th December 2025. IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK. IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. Recruitment Process The process for this role will be as follows: • First round panel interview online, • Second round panel interview – online including presentation/ task If you have any questions or need assistance with the online recruitment process, please contact the IRC UK HR team at PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in ___. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on ___, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: ___

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Manager Risk MI & Data Governance Overview This is an exciting opportunity to join the Enterprise Risk Management Team in the Vocalink Limited 2nd Line Risk Management Function. Vocalink Limited enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions, and every cheque cleared in the UK. The successful candidate will become part of a high functioning team, dedicated to delivering a robust, secure and resilient service to 60+million citizens every day with transactional volume of 11 billion/year and total annual transactional value in excess of GBP6 Trillion. The appointee will be responsible for ensuring rigor, consistency, and efficiency in Vocalink Limited Risk MI and related Dashboards through: • Design of appropriate governance, methodology, processes, and procedures to enable the effective delivery and provide requisite rigour over Risk MI and Dashboards reported internally and externally;, • Production of quality Risk related MI and Dashboards for management and committee / board reporting; and, • Effective Data Management Governance. Key Responsibilities • Risk MI & Reporting Delivery: Delivery of Risk MI and Dashboards for VLL, including Enterprise-level Risk MI and Dashboards (Top Risks, Risk Evolution, Risk Events, and Risk Appetite Metrics), Risk Outcome Metrics Dashboard, and RPSO Risk MI and Dashboards for RPSO Committees., • Dashboard Automation & Continuous Reporting Enhancement: Develop and maintain automated Risk Dashboards (e.g. Power BI) for internal and external reporting, ensuring these correctly report underlying data. Drive Continuous improvement of Risk MI and Dashboards to meet evolving regulatory and customer expectations., • Ad-Hoc Risk Analysis: Deliver ad-hoc reporting development and data analysis to provide meaningful and value-add insights to Executive Management and Risk Owners (e.g. Data Quality)., • Risk Management Compliance Reporting: Develop and produce ‘Policy and Standards Compliance Metrics’ to report compliance and level of embedding across VLL Functions., • Reporting & Data Management Governance: Maintain Risk MI and Dashboard Governance, including Reporting and Metric Dictionary, Key Data Elements (KDEs), and Data Lineage Mapping. All About You (Skills & Experience) • Experienced in the development and production of Risk MI and Dashboards, with data analytics experience., • Technical knowledge and proficiency in use of PowerBI (or equivalent tooling) to produce Risk MI, reporting, and dashboards and drive automation of reporting., • Experience in developing leading and lagging metrics to monitor outcomes (e.g. data quality, policy compliance)., • Ability to synthesis data into meaningful insights for Management., • Communication - Requires effective communication skills – both written and oral - to deal with diverse stakeholder base (internal and external, senior and junior), acting as a bridge as well as guide for the implementation of new capabilities., • Decision-Making & Problem Solving - Strong aptitude in decision-making, problem solving, and applying judgement to complex topics. Desired • Knowledge and understanding of Risk Management., • Experience of working with Data Lakes., • Experience within Critical National Infrastructure responsible organizations., • Experience of working with other regulatory bodies (non-UK). Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices;, • Ensure the confidentiality and integrity of the information being accessed;, • Report any suspected information security violation or breach, and, • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Join Ofwat’s Casework Team as a Casework Senior Associate About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Following the Independent Water Commission’s final report, the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. We are working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We’re also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you’re passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role As a Senior Associate in the Casework team, you will work across a number of our workstreams. You will respond to our more complex customer enquiries and complaints that Ofwat receives and lead and/or oversee small scale investigations, where we have legal powers to determine a dispute between a customer and their water company. You will also lead the assessment of licence applications we receive from companies wishing to operate in the water sector. You may also have responsibility for line managing staff. The successful candidate will have strong customer service and planning skills; be able to identify and assess relevant information to make evidence-based recommendations; and be great at working with others to gather and share information clearly in writing or verbally. You will be responsible for managing a varied caseload of customer enquiries and complaints and licence applications. Alongside leading the delivery of pieces of work yourself, you will provide guidance and support to others in the team. You will be expected to take strong ownership of the work you are responsible for, demonstrating Ofwat’s SAILOR values and ways of working. Ofwat is a learning organisation, and you will have opportunities to further develop your knowledge and experience. We have a well-supported, agile working environment, and have a trust-based culture intended to help empower you and enable and support you to succeed within Ofwat. About You Below are some of the key essential experience, skills & knowledge required for this post: • Experience of leading or supporting teams in demand-led casework, fostering a supportive and collaborative environment., • Significant experience of gathering and assessing complex information to make evidence-based recommendations and conclusions to decision makers., • Significant experience of working under pressure, effectively planning, prioritising and managing a varied and changing workload to meet different, and often tight, deadlines, whilst ensuring quality standards., • Significant experience of conveying complex information to customers and stakeholders, verbally and in writing in a frontline service., • Strong stakeholder management skills, with the ability to work with internal and external stakeholders to gather and share information and to deliver a common objective., • Experience of implementing improved ways of working within teams., • Experience of using information and insights to consider and resolve risks and issues to support the effective delivery of work. Why You Should Join Us • People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way., • Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration., • Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting., • Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices., • Excellent employer pension contributions of nearly 29%., • 25 days’ annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave., • Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership., • Fees paid for membership of relevant professional bodies., • Up to 3 volunteering days per year., • Recognition vouchers scheme rewarding your hard work., • Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date: 23.55 on 10 December 2025

Company Description We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Job Description We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? 🤔 • Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions., • Grow a flexible and unique career within a trust-based, ___ that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn’t align with what you want to do., • Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week., • Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same, • Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring, • Deepen your expertise through our ___ – you’ll have budget to take courses (technical and non-technical training), plus gain certifications What You Can Expect 🌱 • Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site., • An environment that deeply cares about its values ___, • As part of our Digital team, you’ll work alongside colleagues from across PA – delivering transformative digital solutions to today’s most complex business challenges. Our teams are trusted to deliver and given the space to be awesome. We’re an inclusive community for the curious, generous, pragmatic and committed digital practitioner. Qualifications Essential requirements ✅ Even if you don’t meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Data Governance Tradecraft • Experience in designing and implementing data governance frameworks including the development and enforcement of policies for data quality, security, and compliance., • Experience setting up and working with in a Data Office that defines the above policies, • Proficiency in data cataloguing and metadata management tools such as Collibra, Atlan, Informatica, or similar platforms., • Knowledge of data lineage, stewardship, and data quality management, using relevant tools and applications to support these responsibilities., • Comfortable implementing governance controls and standards on cloud platforms (such as AWS) to manage data access, privacy, and compliance requirements., • Enjoy collaborating with stakeholders across business, legal, security, and technical teams in a fast-paced environment to ensure effective data governance practices are upheld, • Professional certifications in Cloud and Data Governance. Key Responsibilities: • Lead and deliver complex client engagements, providing expert advice in areas such as business transformation, technology strategy, and innovation., • Build and maintain strong client relationships at senior levels, acting as a trusted advisor and identifying new business opportunities., • Develop and shape innovative solutions to address client challenges, leveraging deep industry knowledge and consulting expertise., • Guide, mentor, and develop teams of consultants, ensuring high-quality project delivery and professional growth of junior staff., • Contribute to thought leadership through research, publications, and presentations in your area of expertise., • Drive business development activities, including proposal writing, pitching, and managing client accounts., • Stay up-to-date with latest trends, technologies, and regulatory changes relevant to client industries. Key Requirements: • Significant consulting experience, ideally within a leading management consulting firm., • Proven track record of delivering successful large-scale projects and driving measurable client impact., • Outstanding communication, leadership, and stakeholder management skills., • Deep expertise in one or more sectors (e.g., healthcare, financial services, energy, public sector)., • Strong business acumen and ability to identify and develop new opportunities. Additional Information Assessment process ⚖️ Please note that the interview stages may be subject to change based on the specific requirements of the role. • Quick call with one of our Recruiters – to discuss your application, the role and PA, • Round 1: Either a competency or technical interview (60 mins), • Round 2: Either a competency or technical interview, whichever you didn’t do at first round (60 mins), • Final round 🎉: Meeting with a PA leader - a mini case study and discussion around your client-centricity (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. Find out more about Life at PA ___. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: • Health and lifestyle perks accompanying private healthcare for you and your family, • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days, • Generous company pension scheme, • Opportunity to get involved with community and charity-based initiatives, • Annual performance-based bonus, • PA share ownership, • Tax efficient benefits (cycle to work, give as you earn) We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on

Overview Working at Atlassian Atlassian can hire people in any country where we have a legal entity. Assuming you have the necessary working rights and a time zone overlap with your team, you can choose to work remotely or in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team The Atlassian Advisory Services team is a globally distributed group of Atlassian experts passionate about driving customer success. Advisory Services team members engage with our largest strategic and enterprise organisations, addressing some of the most complex business challenges, to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, enabling them to realise the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great. We're hiring a Senior Solution Consultant with a Cloud platform and AI focus to join our Advisory Services Delivery team as an individual contributor - this is not a managerial role. AtlassianSenior Solution Consultantsare experts in Atlassian products, operating model practices, and solutions, delivering guidance to drive value realisation for clients who have purchased Advisory Services from Atlassian. Each member of the team is accomplished in delivering strategic goals, providing consulting and technical guidance at scale, aligning the System of Work capabilities with business needs and desired outcomes. You will help our strongest promoters showcase their successes to their peers and serve as the tip of the spear in expanding the reach of our technologies to new use cases and markets. Our goal is to help customers unlock the full potential of their teams and maximise the value of their Atlassian investment. Advisory Services global team With over 250,000 customers worldwide, Atlassian is helping organisations like Air France, Airbus, Hubspot, Samsung, and Amadeus advance humanity through the power of incredible software that unleashes the potential of every team. With a focus on value realisation, we meet customers where they are and help them understand how our products work together, co-designing and putting into production enterprise solutions that deliver desired outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'. We support one another, celebrate our wins together, and share knowledge. Our employees work with Atlassian, not for Atlassian. Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful solutions at the forefront of cloud and artificial intelligence utilisation. Responsibilities • Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers, • Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions, • Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams, • Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas, • Run discovery workshops on SDLC or CI/CD best practices, user management or custom topics., • Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers, • Spend up to 30% of your time travelling domestically, and in some cases internationally, for both internal and customer-facing events Qualifications • 6-8 years of experience within SaaS companies, • 5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership, • Demonstrated expertise in Platform Engineering, including, • Hands-on administration and optimisation of Atlassian Cloud ecosystems, including Guard, Jira Software, Confluence, etc., with a strong focus on automation, resilience, and scalability., • Experience evaluating, testing, deploying, and integrating modern DevOps and Cloud-native tooling that improves workflows and enhances the end-to-end SDLC / CI-CD pipeline (e.g. orchestration, deployments, observability, automation)., • Experience with application security, compliance, hardening, and secure-by-design principles, applied to software, Cloud platforms, and infrastructure., • Experience delivering Atlassian Cloud migration projects with knowledge of migration utilities and hybrid SaaS/on-prem architectures — ideally within broader platform or DevOps transformation initiatives., • Professional experience in software development, Cloud engineering, DevOps, SRE, or IT operations, ideally in a consulting customer-facing capacity., • Demonstrated expertise in Artificial Intelligence, including, • Ability to design proof-of-concept solutions leveraging Generative AI to address common enterprise engineering or workflow challenges., • Background with large language models (LLMs) for generative content, prompt engineering, and chat-mediated interactions, • Subject matter expertise in designing and deploying custom Rovo Agents, APIs, and microservices through the Atlassian Forge platform, • Familiarity with AI governance, including frameworks for managing risk, ensuring compliance, and maximising value across engineering and business teams.It’s nice if you are:, • Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices, • Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams, • Experienced working with large customers in a consulting or technical expert capacity Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and well-being resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're driven by a shared goal: to unlock the full potential of every team. Our software products support teams worldwide, and our solutions are tailored to meet the needs of various work environments. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians are what drive our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All your information will be kept confidential in accordance with EEO guidelines. To provide you with the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Join our journey to create a new experience for the National Lottery and help us to power change for the greater good. About us: We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024. ‍We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes. multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. Role Purpose: To grow National Lottery (NL) returns to good causes by providing provactive support to all customers in line with the agreed departmental KPI's, ensuring that all our retaillers optimise sales opprortunies. Department Description: The Customer and retailer care department provides end to end support at agreed customer service and NLC standards to all players and retail customers. Team Description: • The team actively manages sales and compliance for a number of retailers through inbound & outbound calls. Key to the team's success will be the ability to achieve targets in a profitable way., • Adhoc support is provided to the wider Customer Operations team when necessary to ensure optimum levels of service are delivered. Role Responsibilities:, • To build relationships, actively promote NL and influence positive changes to retailer Lottery advocacy, • Maximise customer contact time by making effective outbound contacts, inline with outlet contact strategy, through effective diary management and time planning, • Demonstrate a good understanding of both multiple and independent retail store environments to effectively advise retailers on matters of sales growth, brand promotion, merchandising, Scratchcard stock management & adherence to mandatory regulations (NLC), • Demonstrate effective 2 way communication in a blended approach to working with other teams, • Resolve various retailer NL issues as and when raised, taking ownership to gain resolutions if required, • Work in conjunction with other Allwyn Departments to provide a joined-up approach to CRM., • To review, utilise and update data records held in Allwyn CRM systems before, during and after retailer and player interactions, • Provide adhoc support to other operational activities, initiatives and projects as required, • Accurately update the Allwyn CRM tool, • Provide targeted inbound and outbound support to other operational activities, initiatives and projects as required, • Where necessary, refer issues to relevant internal/external departments using correct escalation procedures., • Maintain a knowledge of Allwyn's operating model and keep up to date with all Lottery products, games, initiatives and changes to procedures, • Act as an ambassador for Allwyns , using knowledge of the organisation and our offerings to promote Allwyns in a positive way at any given opportunity Organisational Competencies/Measures ● Business Expertise: Has developed knowledge and skills in a specific customer contact area; may still be acquiring higher level skills ● Product & Service Expertise: Has developed a good understanding of all the products and services available via the customer contact channel ● Delivering Solutions (Problem Solving): Solves problems by selecting from a range of well defined solutions ● Delivering Solutions (Customer Focus/Communication): Responds to non- standard requests from internal and/or external customers; investigates with assistance from others as needed. Exhibits consistent and appropriate communications style and customer focused-approach to a variety of situations ● Delivering Solutions (Planning & Organising): Prioritises and organises own work to meet agreed upon deadlines and quality/accuracy standards ● Delivering Solutions (Continuous Improvement & Process): Highlights new opportunities to continuously improve current working practices within own team ● Impact (Decision Making): Makes decisions related to own work. Receives regular but moderate supervision and guidance ● Impact (Influence): Provides information and advice to customers on basic product/service offerings. Is aware of the effect of actions on external relationships. Requirements ● Ability to use Aspect telephone systems in order to make and receive telephone calls ● Knowledge of Webchat ● Understanding of the mechanics of all National Lottery games and products ● Ability to extract and input data into systems as appropriate so that information is logged in full in line with Data Protection Act. ● Ability to navigate around Microsoft computer systems as appropriate. Our goal is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Benefits • 34 days paid leave (This includes bank holidays), • 2 x Life Days, • 4 x Salary of Life Insurance, • Pension: We'll contribute 8.5%, • BUPA, • £500 wellness allowance, • Income Protection

Enterprise Account Executive – London, United Kingdom Location: London Area (Remote with Regional Travel) Department: Enterprise Sales | Individual Contributor | Full-time Own a Territory. Disrupt a Market. Build Real Wealth. Nasuni is the #1 cloud platform for modern data infrastructure and we’re looking for top Enterprise sales talent to help us scale from $160M to $400M ARR. As an Enterprise Account Executive you'll sell a game-changing platform with a Net Promoter Score of 98%, 120% NRR, 97.5% retention, and six-figure average deal sizes. This is your chance to own a high-opportunity territory, work alongside a channel-first GTM engine, including Partner Sales Managers and Revenue Marketing Teams, and help the world’s largest enterprises modernize their file infrastructure, while accelerating your personal success and income. What You’ll Do • Drive New Business: Land and expand with global enterprise logos in AEC, manufacturing, life sciences, energy, and financial services., • Sell a Platform Customers Love: Solve real business problems like ransomware recovery, cloud cost control, and AI-readiness., • Partner to Win: Co-sell with AWS, Microsoft, GCP, top VARs, and SDRs who fuel your pipeline., • Own the Outcome: You’re accountable for your number, territory, and client satisfaction — and rewarded like a true entrepreneur. What Makes You a Fit • Proven record of exceeding enterprise quotas ($MM ARR targets, multi-stakeholder sales cycles)., • You thrive with a deep sense of urgency and personal accountability., • You map customer value to real business problems and communicate ROI clearly., • You build lasting relationships with IT and business decision-makers., • You love to hustle, you love to win, and you know how to close. Why Top Sellers Choose Nasuni • Uncapped Commissions with accelerators and Presidents Club recognition, • $30B+ TAM, early stage of explosive cloud transformation, • AI-Powered Tools to drive prospecting, deal acceleration, and pipeline insight, • SDR, Channel, Enablement & Executive Support, you won’t go it alone, • Vista Equity Partners + Goldman Sachs backed growth trajectory, • A sales-driven culture built for winners, in the office and at SKO This is your next big move. Join a platform with purpose, a company on fire, and a sales team that’s redefining success in enterprise tech. Ready to run your territory like a business? Let’s go. About Nasuni. Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data, combining storage and data services into a single hybrid cloud solution. Nasuni’s approach enables business resiliency and better data management, while providing solutions that drive IT efficiency. Its best-in-class solution also eliminates the need for additional cybersecurity measures or separate backup and disaster recovery. The Nasuni File Data Platform replaces the friction associated with legacy infrastructure with optimized infrastructure flow, supporting modern enterprise expectations for data analytics and business insights. Nasuni helps businesses transform data from an obstacle into an opportunity. Guided by our leadership principles—Unify to Win, Innovate to Lead, and Level Up to Scale—Nasuni is creating the foundation for how modern businesses store, use, and unlock the value of their data in the age of AI. #BI-Remote Nasuni has a London office near Paddington Station, London. This is a remote role, but the Enterprise Account Executive can use our Paddington office when needed. Why work at Nasuni? Benefits As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the world. Benefits packages generally include: • Best in class employee onboarding and training, • Comprehensive health, dental and vision plans, • Life and disability insurance, • Retirement plan, • Generous employee referral bonuses, • Flexible remote work policy, • Collaborative workspaces To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Senior Manager of Workplace Services acts as the primary client partner and strategic relationship owner for our outsourced Facilities Management provider, JLL (Jones Lang Lasalle). This is a highly strategic role responsible for translating regional business objectives and the new Global Workplace Services (GWS) Centers of Excellence (CoEs) into exceptional, data-driven workplace experiences in the UK. This role governs the performance, compliance, and budget of all outsourced services while maintaining world-class stakeholder satisfaction. Salesforce London tower occupying 124,509 RSF, is top market globally and due to its nature excellence to perform to the highest standards is a must. This role reports into the Sr. Director Workplace Services UKI & Nordics. Key Experience & Skills • Educational Foundation: Bachelor’s degree in Facilities Management, Engineering, Construction, Hospitality Management, or a related field. A Master’s degree is strongly preferred., • Strategic Leadership Experience: Extensive experience (10+ years) in high-volume, global workplace services or Facilities Management, with a minimum of 3 years dedicated to strategic vendor governance and oversight of an outsourced model (e.g., managing a Tier-1 provider like JLL)., • Vendor & Contract Expertise: Proven expertise in contract stewardship, monitoring, and driving performance based on Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Quarterly Business Reviews (QBRs)., • Organisational Transformation: Demonstrated experience leading transition and integration efforts for major services or vendors within a complex, cross-functional organizational structure., • Strategic Acumen: Strategic thinker with the ability to balance short-term operational priorities with long-term GWS goals and the new CoE mandates. Proven ability to manage ambiguity, uncertainty, and complex political dynamics inherent in global transformation and organizational change., • Executive Communication and collaboration : Exceptional communication and interpersonal skills, required to serve as the primary liaison and engage effectively with diverse stakeholders and executive leadership at all levels., • Global Program Integration: Comprehensive knowledge of UK workplace regulations and market dynamics, serving as the local champion for standards directed by the Global Workplace Services (GWS) and Mechanical, Electrical, & Plumbing (MEP) Centers of Excellence (CoEs)., • Data and Analytics: Strong analytical abilities, utilizing a data-driven approach to validate vendor performance, optimize budget, and inform space decisions (in partnership with the Global Space Planning Director)., • Compliance & Market Knowledge: Comprehensive knowledge of UK workplace regulations, Health & Safety requirements, market dynamics, and cultural nuances., • Certifications: Certifications such as PMP (Project Management Professional) or CFM (Certified Facility Manager) are a strong plus., • Travel: Flexibility to travel within EMEA when needed. Organizational Context The Global Workplace Services team has recently undergone significant transformation, pivoting to a strategic oversight model. This role is pivotal in executing the directives from the recently launched Centers of Excellence (CoEs), which focus on global governance, performance metrics, and standardization across all regions, plus a global outsource model with JLL. • Internal Client Partnership & Stakeholder Relations, • Liaison Role: Act as the single point of contact for UK business leaders and internal teams, translating their requirements (e.g., headcount growth, team reshuffle needs, specialised services) into clear, actionable scopes of work for the outsourced vendor., • Client Advocacy: Ensure the vendor's service delivery is client-centric, directly reflecting the needs of the internal stakeholders and maintaining a world-class workplace experience., • Culture & Communication: Partner with internal communications teams to deliver timely and professional updates (e.g., regarding maintenance, projects, or space changes) to all stakeholders, managing expectations proactively., • Operating as one REWS: navigate REWS verticals (Workplace innovation, RE projects, RE transactions, RE business partners ) as we work on site projects with the objective of smooth delivery and minor impact to ground operations., • Strategic Vendor Governance & Performance, • Contract Management: Serve as the designated owner of the JLL operational contract, ensuring all hard (MEP) and soft (Hospitality, Janitorial) services are delivered in full compliance with negotiated SLAs and scope., • Performance Monitoring: Drive vendor accountability by consistently monitoring, validating, and reporting on service performance data, ensuring alignment with the GWS CoE guidelines for KPIs, budget optimization, and preventative maintenance., • Relationship Management: Manage the day-to-day strategic relationship with the vendor's senior leadership, focusing on continuous improvement, risk mitigation, and proactive solution development., • Financial Stewardship: Oversee and validate the operational expenditure (OpEx) budget managed by the vendor, ensuring cost control and identifying opportunities for efficiency improvements based on global GWS benchmarking., • Operational Governance & Compliance, • Compliance Assurance: Ensure the outsourced vendor maintains the highest standards of Health & Safety, local regulatory compliance, and environmental stewardship across all managed services., • GWS CoE Integration: Act as the local champion for implementing the standards and utilizing the tools provided by the new Facilities, MEP, and Hospitality CoEs, driving consistency in operations and reporting., • Strategic Project Oversight & Execution, • Space Strategy Implementation: Partner with space planning to execute the global space strategy locally, overseeing large-scale strategic projects such as team reshuffles and neighborhood re-sizing driven by data (e.g., Show Up Rates)., • Project Oversight: Provide governance over all operational and capital projects executed by the vendor, utilizing structured project management methodologies to ensure clear milestones, adherence to scope, and management of risk mitigation strategies. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this ___. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. ___ Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a skilled and detail-oriented Revit Drafter to join our team. As a Revit Drafter, you will play a crucial role in the development and creation of architectural designs and construction documents using the Autodesk Revit software. You will collaborate with architects, engineers, and other design professionals to produce accurate and high-quality 3D models and technical drawings. Responsibilities: • Utilize Autodesk Revit software to create and develop 3D models, architectural plans, sections, and elevations based on design specifications and guidelines., • Collaborate with project managers, engineers, and other team members to ensure accurate representation of design concepts and intent in Revit models., • Assist in the coordination and integration of various disciplines' models (MEP, structural, etc.) into the overall project model., • Create and modify families, templates, and libraries to improve efficiency and maintain consistency across projects., • Conduct regular quality checks on Revit models and drawings to ensure compliance with project standards, building codes, and industry best practices., • Generate detailed construction documents, including plans, sections, elevations, schedules, and details, for various stages of the design process., • Coordinate with project team members to incorporate revisions, design changes, and other modifications into the Revit models and drawings., • Stay up to date with the latest software updates, advancements, and industry trends related to Revit and BIM (Building Information Modeling)., • Collaborate and communicate effectively with team members and project stakeholders to understand project requirements and deliverables., • Assist in the training and mentoring of junior drafters on Revit best practices and techniques. Qualifications: • Proficiency in Autodesk Revit software is essential. Experience with other BIM software such as AutoCAD, Navisworks, or Dynamo is a plus., • Solid understanding of architectural and construction principles, terminology, and documentation standards., • Strong attention to detail and ability to produce accurate and error-free drawings and models., • Excellent organizational and time management skills to meet project deadlines and prioritize tasks effectively., • Ability to work collaboratively in a team environment, as well as independently with minimal supervision., • Strong problem-solving and critical-thinking skills to identify and resolve design-related issues., • Excellent communication skills to effectively convey design concepts and ideas to team members and project stakeholders., • Bachelor's degree or diploma in architecture, engineering, drafting, or a related field is preferred., • Previous experience as a Revit Drafter or in a similar role is highly desirable., • Professional certifications in Revit or BIM will be considered a plus., • Join our dynamic team and contribute your expertise in Revit drafting to create innovative and sustainable designs. If you are passionate about creating accurate and detailed architectural drawings using Revit, we look forward to receiving your application. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #IND

Additional Information Job Number 25188686 Job Category Rooms & Guest Services Operations Location London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PB___Schedule Full Time Located Remotely? N Position Type Management Job Summary As Reception Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Education And Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Encourages and builds mutual trust, respect, and cooperation among team members., • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence., • Ensures employee recognition is taking place on all shifts., • Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others., • Strives to improve service performance., • Collaborates with the Front Office Manager on ways to continually improve departmental service., • Communicates a clear and consistent message regarding the Front Office goals to produce desired results., • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Serves as a role model to demonstrate appropriate behaviours., • Sets a positive example for guest relations., • Displays outstanding hospitality skills., • Empowers employees to provide excellent customer service., • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction., • Provides feedback to employees based on observation of service behaviours., • Handles guest problems and complaints effectively., • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process., • Ensures compliance with all Front Office policies, standards and procedures., • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person., • Analyses information and evaluating results to choose the best solution and solve problems., • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner., • Functions in place of the Front Office Manager in his/her absence., • Communicates critical information from pre- and post-convention meetings to the Front Office staff., • Participates in department meetings. LONDON MARRIOTT COUNTY HALL Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city’s storied history and quintessentially British. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025. Job Description The Product and Delivery team are responsible for successfully implementing new business opportunities or changes to existing services across our International Networks and HayU businesses. With responsibility across the Media Operations lifecycle from scheduling & playout to media ordering & fulfilment, the team are experts at delivering new services across the end-to-end workflow. The team develop, support and deploy business systems and solutions used by several NBCU business units globally, including International Networks, HayU, Peacock and Sky Showtime. Specifically: we require a Product Manager to join the team who will manage a portfolio of Products used by our International Networks and HayU business units, engage stakeholders, manage releases and prioritise internal and external customer requirements on the International Product Roadmap. Responsibilities * Own the product management roadmap for part of the IMO product portfolio, ensuring stakeholders are regularly updated * Line management responsibilities for Product team members working across Product initiatives * Own vendor management and relationships for Products we licence to support our Linear, VOD and Ad-Sales operations * Own our data and metric reporting environment and liaise with Operations and our stakeholders on new reporting requirements * Collaborate alongside other Product and Delivery team members, contributing to project planning and estimation relating to new projects * Act as an advisor, SME and consultant to the Director, Product and the IMO leadership team on key decisions * Act as an SME on operational workflows within our organisation * Own the creation of Product deliverable and reliability metrics for your area, ensuring stakeholders are regularly updated * Regular, consistent liaison and partnering with internal customer groups * Plan and communicate release windows and cycles across multiple products, prioritising requirements to ensure a regular manageable delivery of value * Work with engineering and vendors to understand impacts of new features or fixes * Lead and co-ordinate the release activities for your portfolio * Work closely with colleagues in the US to understand the initiatives in that market and ensure international alignment * Assist in defining the vision and strategy for the IMO product portfolio * Ensure that best practice is always upkept for project/product documentation, including ensuring quality of information provided to external vendors and Software Engineering * Responsible for production and maintenance of documentation about our products and solutions that makes it easy for users and support to understand how they interact and troubleshoot * Provide system configuration in partnership with our Implementation Manager that meet project requirements and are well documented * Managing customer requirements and translating these into detailed specifications for engineering or external vendors * Ensure our stakeholders are updated and consulted on system changes or releases that impact them * Oversee and ensure effective prioritisation of all requested development work, working collaboratively with other Product and Delivery and Engineering team members to ensure business needs are met * Ensure that solutions are aligned with agreed technology strategy and architectural principles * Educate teams in International Media Operations and externally in the wider business on new products or features post project implementation * Act as 2nd line support for issues within your portfolio and ensure resolution * Provide effective liaison between technical and non-technical audiences, both internal to NBCU and 3rd parties * Some International travel may be required Qualifications * Degree in a technical discipline, or equivalent experience desirable * Significant experience in vendor management related to software products * Significant experience in broadcast and media workflows, in particular Linear TV, VOD and Ad-Sales operations * Minimum 5+ years’ experience in a role demonstrating strong technical, quantitative and analytical skills * Minimum 5+ years’ experience in a role exhibiting excellent written and oral communications, effective interpersonal skills and strong presentation abilities * Significant experience with release testing, including the creation and execution of test cases * Significant knowledge of broadcast media systems, such as channel, content, rights, asset and subscriber management systems, that support the content management lifecycle for linear tv, VOD and Ad-Sales operations * Be able to plan product roadmaps across a portfolio and be able to discuss with technical and non-technical audiences alike * Expertise in research, technical writing and development of user stories * Experience with broadcast and media metadata and associated visualisation frameworks, using technologies such as PowerBi or Tableau * Strong experience with stakeholder engagement Other Skills and Behaviours * Able to see the big picture while at the same time have a keen eye for detail * Good knowledge of User Experience principles and experience with designing efficient user interfaces preferred * Experience with agile project management tools such as Jira and Confluence * Strategic thinker, able to envisage and deliver innovative end to end solutions to support business requirements in a large international media organisation * Experience working with business analytics teams, understanding business problems and translating them into technical solutions * Proactive with excellent interpersonal, written and verbal communication, planning and time management skills * Clearly understand the business drivers behind each solution developed and also be able to articulate complex technology solutions in a manner understood by business stakeholders * Some experience with media asset management systems, encoding and transcoding systems, distribution systems and playout systems for digital media * Experience working with senior stakeholders, building buy-in through written and verbal communication * High emotional intelligence, demonstrating self-awareness, self-control and ability to lead and inspire others * Proven ability to work to deadlines, prioritise and perform as part of a team to meet project objectives * Methodical, organised and have a hands-on approach * Self-motivated and able to work using your own initiative * Confidence to assess a situation and take action * Able to multi-task The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to .

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: • One of the UK’s newest unicorns with a team of just over 600 people, • Among the fastest-growing tech companies in the UK, • Profitable since 2017, • Backed by top investors including Balderton Capital and Goldman Sachs, • Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on ___) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to • Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1, • Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo, • Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting The Role We’re looking for a hands-on Data Analytics Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the insights they need to act fast. You’ll manage one Senior Analyst (with future headcount potential), and be the go-to person for MI infrastructure—building scalable data models, streamlining reporting pipelines, and consolidating multiple data sources into a unified operational reporting layer. What You’ll Do • Own MI Infrastructure, • Design and maintain robust DBT models and SQL pipelines to transform raw data into accurate, timely, and usable reporting layers., • Ensure consistent metric definitions and a single source of truth across all operational reporting., • Reporting & Dashboarding, • Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions., • Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc., • Ensure reports are timely, trusted, and action-oriented., • Data Consolidation & Integrity, • Consolidate disparate datasets from multiple systems to support holistic operational oversight., • Proactively identify and resolve data discrepancies, inconsistencies, or quality issues., • Team Management & Development, • Manage and mentor a Senior Analyst, reviewing output quality and helping to prioritise delivery., • Define scalable processes to support future MI team growth., • Stakeholder Engagement, • Act as the primary MI point of contact for the COO and senior leadership, responding to ad hoc data requests and proactively proposing improvements. Must-Haves • 3+ years working in BI/MI or analytics roles, with experience in SQL-heavy, reporting-centric environments., • Expert-level SQL and hands-on experience with Python and ideally DBT, • Experience building and maintaining data models and reporting infrastructure., • Strong understanding of data integrity, version control, and metric standardisation., • Excellent communication skills for working with both technical and non-technical stakeholders., • Experience mentoring or managing analysts. Desirable • Exposure to operations, collections, fraud/fincrime, or complaints data., • Familiarity with Superset/Preset or similar modern dashboarding tools., • Experience in regulated environments or with regulatory reporting. Interview Process • Intro Call (30 mins), • Take-home SQL + DBT Task (2 hours), • Task Debrief (45 mins-1 hour), • Final Chat with COO & CRO (1 hour) Life at Lendable • The opportunity to scale up one of the world’s most successful fintech companies., • Best-in-class compensation, including equity., • You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas., • Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday., • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance, • We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London Check out our ___!

Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames / Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours / 5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose We operate hundreds of Single Tenant (ST) and Multi Tenant (MT) deployments for customers across Azure, each with their own servers, database, and storage. This role exists to keep every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: • Investigating and fixing complex application and infrastructure issues., • Monitoring capacity, performance, and error budgets across all deployments., • Designing automation and tooling to improve reliability and reduce manual work. Your Responsibilities and Tasks 1. Environment Health & Incident Response • Monitor ST and MT environments for server performance, response times, error rates, and application health., • Detect and resolve database issues, stalled file processing, or misplaced storage objects., • Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents., • Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) • Maintain uptime, performance, and scalability across all ST and MT deployments., • Define and track service-level objectives (SLOs) and error budgets for different environment types., • Perform capacity planning for servers, databases, and storage, scaling resources before issues occur., • Identify systemic patterns causing downtime and implement fixes at scale. 3. Automation & Tooling • Build scripts and automation (PowerShell, C#, Azure Functions, Logic Apps) to detect and remediate common application or infrastructure issues., • Automate environment health checks and reporting., • Develop self-healing routines for recurring problems. 4. Monitoring & Reporting • Implement and maintain Azure Monitor / Application Insights / Log Analytics dashboards for:, • Environment uptime & performance, • SLA compliance & error budget tracking, • Incident trends and recurring issue analysis, • Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing • Feed recurring issues and systemic risks into the continuous improvement programme., • Contribute to post-incident reviews with actionable follow-ups., • Maintain troubleshooting guides and technical runbooks for common issues. Success Measures (KPIs) • Uptime: ≥ target SLO % for ST and MT environments., • Error Budget Burn Rate: Maintain within agreed thresholds., • Incident Metrics:, • Reduce MTTR for P1/P2 incidents., • Reduce recurrence rate of common issues., • Automation Impact:, • Number of recurring issues automated/self-healed., • Hours saved through automation vs manual intervention., • Customer Impact:, • Reduced escalations from L1/L2 support., • Improved customer satisfaction for technical cases. Your Qualifications, Technical Skills and Experience Essential Technical Skills • 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS., • Proven track record in incident resolution and root cause analysis., • Experience working with both multi-tenant and single-tenant cloud architectures., • Strong background in supporting C# / .NET Core / MVC web applications with SQL Server backends and Azure Blob Storage., • Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language)., • Proficient in SQL for investigation and remediation., • Scripting and automation skills in PowerShell and/or C#., • Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies., • Experience in capacity planning, SLOs, and error budget management, • Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting). Desirable Your Personal Skills and Attributes • Exceptional problem-solving skills with strong attention to detail., • Ability to clearly document findings and communicate with technical and non-technical audiences., • Calm under pressure during high-priority incidents., • Collaborative mindset, working closely with support, dev, and ops teams This job description is not intended to be an exhaustive list of duties and responsibilities. You may be expected to perform different tasks as the needs of the business and your role evolve. Your job description will be reviewed and updated accordingly. Working at Reveal Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you. Your Benefits • Private Medical Insurance: Your health matters, and we've got you covered., • Birthday Off: Celebrate your day your way – it’s on us., • Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday., • Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family., • Time for You: We value your personal time. That’s why we aim to finish work at 2pm on Fridays., • Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home., • Pension: Plan for tomorrow with our pension scheme via NEST. Our Green Initiatives Our commitment to a greener future isn’t just words – we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy …… because every step, big or small, contributes to significant change.

Must be a British citizen to meet customer and compliance requirements, including potential access to classified information. This role can be based in our London office, or partner site in South West England. Minimum qualifications: • Bachelor's degree in Computer Science or a related technical field such as Computer Networking, Information Security, or equivalent practical experience., • 5 years of experience in security engineering, DevSecOps, or in platform engineering roles., • Experience with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos, OpenStack, Puppet, Chef, Salt, Ansible, Jenkins)., • Experience with Unix/Linux operating systems internals and administration, or networking and debugging/troubleshooting., • Previous or currently active UK Developed Vetting (DV) security clearance. Preferred qualifications: • Experience with standard IT security practices (such as encryption, certificates, key management and use of Hardware Security Modules (HSMs) or other specialist security equipment)., • Experience designing, building, and deploying cloud-based solution architectures., • Ability to execute in a customer-focused environment and advocate for partners and customers in a cross-functional organization., • Ability to work on a team to design processes, implement projects that solve business problems, and lead or work with cross-functional groups. About the jobThe UK Sovereign Operations team in Google Public Sector delivers, operates, and secures private cloud services. As an Infrastructure Operations Engineer, you will be part of a team of engineers that deploys and operates our private cloud services for critical customers in the UK. Working with various technologies, you will be deploying new infrastructure, launching new features and updates, troubleshooting problems, and managing incidents. In line with Google’s standard engineering practices, you will automate common tasks, manage incidents and conduct retrospectives to avoid the same problems happening again. You will work with local support staff to help them with challenging problems and you will reach back into Google’s product teams for help where you need it. In this role, you will troubleshoot technical problems and if necessary you will update our playbooks, not just to help our UK team but to help similar teams around the world. You will help drive the success of Google Cloud by understanding and advocating customers issues. This will include a need to sometimes work non-standard work hours and participate in an on-call rotation. Responsibilities • Build, configure and deploy new compute, network, storage and specialist security infrastructure, ensuring correct configuration and bring into service in line with standard playbooks from Google product teams., • Resolve profile escalations and issues, improve the customer experience, and drive initiatives., • Manage the health and performance of the environment using observability tools, carry out maintenance and updates to roll out new features and keep the platform secure., • Participate in a 24/7, on-call rotation for incident response escalation within response and on-site Service Level Agreements (SLA)., • Provide technical implementation support in customer environments, including guidance on implementation, and feasibility of cross-product integrations. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Here, everything in our Sainsbury’s stores starts out in Sainsbury’s Commercial. Whether it’s the product, proposition, packaging or price, or the fact that something tastes great, our team is responsible for all food, non- food and Clothing items available in Sainsbury’s stores, digitally and on demand. You’ll discover it’s incredibly fast-paced. People here are in it together and not afraid to take risks. They’re enthusiastic too, and their amazing leadership team is right behind them. The knowledge and experience you gain here could set you up for career moves anywhere else in the business. So, if you’re passionate about your products and just as hungry to learn, you’ll fit in perfectly. Why join us Joining Sainsbury's as a Strategic Sourcing Manager offers you the opportunity to be at the forefront of driving stronger, more resilient supplier relationships and influencing strategic decisions that impact our corporate strategy and customer experience. In a dynamic and collaborative environment, you will lead complex sourcing projects, engage with cross-functional stakeholders, and contribute to the ongoing transformation and growth of the business. With a focus on continuous improvement, stakeholder management, and commercial acumen, this role provides a platform for you to make a tangible impact, develop your skills, and drive value across multiple categories, supported by a diverse and motivated team that values innovation and excellence. What you'll do As a Strategic Sourcing Manager at Sainsbury's, you will play a crucial role in driving stronger, more resilient, and mutually beneficial supplier relationships to support the achievement of the company's strategic goals. You will lead complex sourcing projects, working closely with commercial teams to develop and implement sourcing strategies, negotiate with suppliers, and deliver cost efficiencies and innovative solutions across multiple categories. By managing stakeholder relationships, leading strategic sourcing projects, and providing robust commercial analysis, you will contribute to the ongoing success and transformation of Sainsbury's in a dynamic and collaborative environment. Who you are You are a customer-centric, commercially and financially astute professional with a collaborative and inclusive approach to building strong partnerships across functions and suppliers. With a proven track record in stakeholder management, programme and project management, and negotiation excellence, you excel in driving margin improvement and value capture in the food retail sector. Your analytical mindset, advanced commercial modelling skills, and collaborative capabilities enable you to deliver impactful sourcing solutions, influence senior leaders, and align cross-functional teams towards achieving strategic objectives, all while maintaining a customer-first mindset and continuously seeking smarter ways to deliver value. Essential Criteria • Proven experience working alongside or with a food retailer: Candidates must have current or very recent significant experience working directly for or with a food retailer as a commercial professional., • Stakeholder management cross-functional collaboration: experience in influencing senior leaders and aligning cross-functional teams to achieve strategic objectives in a collaborative environment. Candidates must demonstrate a strong track record in building and managing relationships with both internal and external stakeholders., • Advanced commercial, financial and analytical skills: The role requires the ability to perform robust commercial and financial analysis, develop sourcing strategies, and use advanced commercial modelling to deliver impactful sourcing solutions., • Proven experience in project/program management: leading and being responsible for projects/programmes plans end to end. We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. Who we are Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement. We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys. We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways. Job Description We are seeking a Cloud Network and Firewall Lead to architect, implement, and manage our hybrid network infrastructure across cloud and on-premises environments. This role is critical to ensuring secure, scalable, and high-performance connectivity throughout the organisation. The ideal candidate will bring deep expertise in Azure networking services and Palo Alto firewall technologies, leading network operations and driving continuous improvement in security posture and performance. You’ll collaborate across engineering, infrastructure, and security teams to deliver robust solutions aligned with best practices and evolving business needs. What you'll be doing: • Designing, implementing, and managing secure, scalable Azure network architectures, including VNets, ExpressRoute, VPN Gateways, Azure Firewall, and load balancers, • Leading the deployment and administration of Palo Alto firewalls, including policy creation, threat prevention, and rule optimisation, • Overseeing hybrid connectivity between on-premises and cloud environments, ensuring resilience and disaster recovery readiness, • Collaborating with cloud architects, security teams, and application owners to align network solutions with business and compliance requirements, • Monitoring and optimising network performance and security using tools such as Panorama, Azure Monitor, and network analytics platforms, • Driving automation of network provisioning and configuration using Infrastructure as Code (IaC) tools like Terraform or Bicep, • Managing firewall governance, including change control, rule reviews, and security posture assessments, • Leading incident response for network-related issues, conducting root cause analysis and implementing preventive measures Qualifications Who we're looking for: • Extensive experience designing and managing Azure networking services in enterprise environments, • Deep technical expertise with Palo Alto Networks firewalls (physical, virtual, cloud) and Panorama, • Strong grasp of network security, routing, switching, and VPN technologies, • Proven ability to deliver hybrid cloud connectivity solutions (ExpressRoute, site-to-site VPNs, SD-WAN), • Hands-on experience with Infrastructure as Code tools such as Terraform or Bicep for network automation, • Proficient in network monitoring and diagnostics using tools like Wireshark and Azure Network Watcher, • Demonstrated leadership in technical project delivery and cross-functional collaboration, • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

JOB TITLE: Senior Manager, Economic Crime Prevention, LBCM SALARY: Competitive Package LOCATIONS: London or Edinburgh HOURS: Full-time An exciting opportunity for a motivated leader to support Economic Crime Prevention (ECP) across the Lloyds Bank Corporate Markets (LBCM) business. LBCM is the Group's non-ring-fenced bank and an independent legal entity. Our business is diverse and cross-jurisdictional - offering a range of products to many different client types. As a standalone Bank, LBCM makes an important contribution to the services the Group can offer to our customers, and we support the group's Helping Britain Prosper agenda by connecting LBG, and the UK, to global markets. The role sits within our 1st line, LBCM ECP team and will focus on providing operational ECP oversight across LBCM UK business areas - covering the ECP risk areas of fraud; anti-money laundering (AML); sanctions and anti-bribery. You'll work closely with internal and external key customers across the LBCM business areas, and LBCM's service partners to ensure ECP risks are effectively handled and mitigated. As part of our LBCM ECP team, the Senior Manager will contribute to the delivery of a balanced and effective ECP control framework across LBCM which enables the business to achieve its objectives and strategic growth agenda in-line with risk appetite. As Senior Manager you'll report into the Chief Operating Officer. You'll be responsible for delivering pro-active ECP support and constructive challenge across LBCM UK through a variety of mechanisms including relationship management and the delivery of assurance and oversight activity of shared service controls. The Senior Manager will deputise for and support the LBCM COO and will be responsible for creating and maintaining key business relations with senior management, including LBCM Board members and service partners. You'll have responsibility for; • Input into LBCM's ECP Risk & Control Self-Assessment profiles and other ECP risk reporting outputs - providing guidance, opinion and challenge as required., • Overseeing and managing the LBCM ECP risk appetite., • Undertaking assurance work in relation to the ECP control framework delegated to the ring-fenced bank - reporting findings to senior colleagues and back to the service providers., • Producing and presenting reports for senior colleagues and committees., • Providing ECP specialist advice and guidance to the LBCM UK business areas to promote and ensure compliance with regulatory and Group ECP Policy requirements support to the LBCM UK business., • Supervising receipt of 1st line ECP services provided by our shared service providers and make risk appetite decisions for the LBCM UK business. About us If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need The role is multi-faceted and requires an ability to balance high-reaching demands in a pressurised environment. You'll be required to have a consistent track record of delivering initiatives, tasks and partner relationships and an existing depth of economic crime prevention knowledge and a desire to learn. As well as possessing the following: • In depth knowledge of current and emerging ECP regulatory requirements and an understanding of best practice risk management and control frameworks., • Experience in markets products, such as FX, interest rates and bonds., • Experienced leader and manager with a track-record in prioritising and delivering competing demands., • Excellent customer management skills with the ability to exercise tact, influence and communicate at senior levels., • Strong analysis and investigative skills., • Excellent organisational, written, and verbal communication skills., • Experienced in identifying and championing transformation - to deliver continuous improvement to systems and processes. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies If you also have an understanding of corporate and institutional banking products and services, this would be desirable, as would experience of operating within a shared service framework.

About The Business Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK’s largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands. Quilter plc is a leading wealth management business, which oversees £126.3 billion in customer investments (as at 6th August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management. If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us. About The Role Level: 5 Location: London - Hybrid working Department: Executive Office Contract: Permanent This position plays a pivotal role as a strategic enabler and operational catalyst within the executive office. This position is ideally suited to an individual who excels in dynamic, high-pressure environments and possesses a strong ability to distil complex issues into clear, actionable insights. This role not only drives momentum for the executives they support but also fosters alignment across teams and energises stakeholders to deliver on shared goals. Key responsibilities include the coordination and oversight of high-impact initiatives, ensuring that strategic priorities are translated into tangible outcomes. The role demands a proactive approach to managing workflows, anticipating challenges, and removing barriers to execution. By maintaining a sharp focus on strategic intent, this role ensures that decisions made at the executive level are effectively implemented and monitored. Key responsibilities include: • Supporting the executive in executing key organisational priorities., • Tracking and delivering strategic priorities and OKRs, ensuring alignment across the business., • Partnering with internal teams to support communication and implementation of change initiatives., • Engaging with a wide variety of stakeholders to orchestrate communications, manage budgets, and support governance activities., • Working with a variety of stakeholders across the business including Finance to develop and manage key updates on lead generation, and sales, including pipeline, conversion data, and other qualitative and quantitative information. Monthly and on the Quarter, the role holder will be required to collate information into succinct Board and Executive updates so that management information can be debated to drive improved results., • Continuously improve the quality of distribution MI and information on targets and targeted intermediaries. Acting as a key point of contact for the team as well as providing general support across Management of team forward looking calendar, ensuring key meetings are well-prepared for. An excellent candidate will be proactive in the management of this, working with this team to ensure preparedness for upcoming meetings, • Having a clear view of key initiatives and working with members of the team to ensure that we prioritise those that will deliver the most value to our clients and to Quilter Cheviot., • Participating as a proactive member of the team and from time to time picking up additional tasks to support the leadership team., • Coordinating and preparing reports and presentations for stakeholders., • Maintaining confidentiality and exercising discretion at all times., • Managing conflicting priorities and supporting the executive in managing theirs. About You • Previous experience working within a COO or CEO office, ideally from within Wealth management or Financial Services background, • Thrives in a fast-paced, high-trust environment., • Has strong analytical, communication, and organisational skills., • Is comfortable with ambiguity and shifting priorities., • Can manage multiple priorities and deliver initiatives on time., • Navigates complex environments and manages senior stakeholders with strong influencing skills., • Is skilled in writing for influence (e.g., speeches, executive briefings)., • Builds sustainable relationships and communicates at all levels., • Demonstrates credibility, professionalism, integrity, and resilience., • Has strong risk awareness and management skills., • Is a self-starter with a strong work ethic and ability to work independently., • Is delivery-focused, energetic, and results-oriented., • Continuously seeks improvement and thrives under pressure #QC #QuilterCheviot Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Job Type Permanent Build a brilliant future with Hiscox About The Hiscox Data, Analytics, And AI Team The Hiscox Global Data, Analytics, and AI Team is applying data-powered innovation across the organisation to deliver tangible commercial value through business growth and efficiency. The team consists of a central function setting strategy, Business Unit teams providing execution capacity, and technology providing for Data Engineering and ML Operations services. We empower colleagues through a company-wide data fluency programme and a data-driven, insight-led, customer-centric culture. Commercial focus, continuous improvement and product centric delivery is at the heart of everything we do. The Role The Data Product Manager (Band 3b) is a key leadership role within the Global Data Function. Responsible for setting the product strategy and detailed roadmap for Data Products within a given domain. Acting as the intersection between business strategy, technology, and user needs, this role ensures that data products deliver tangible value, are aligned with stakeholder expectations, and adhere to industry best practices. This role is also responsible for matrix management of delivery teams and the ongoing coaching and mentoring of business stakeholders in both the value of data and how to identify opportunities to improve it. Key Responsibilities • Product Strategy & Vision: Define and communicate a clear vision for data products, setting strategic goals that align with business objectives and market opportunities., • Stakeholder Engagement: Collaborate with internal teams (e.g., engineering, analytics, marketing) and external partners to understand requirements, prioritise initiatives, and manage expectations., • Product Development Lifecycle Management: Lead cross-functional teams through ideation, design, development, testing, and deployment of data products, ensuring timely delivery and quality standards., • Data Culture: Ensure that data driven insights and data innovation is data product adoption, working to unblock data culture adoption challenges, • Data Governance & Compliance: Ensure products comply with data privacy regulations (such as GDPR), maintain data quality, and adhere to governance best practices., • Performance Monitoring & Optimisation: Track product performance using key metrics, conduct regular reviews, and implement enhancements based on data-driven insights., • Communication & Documentation: Produce clear documentation, reports, and presentations for stakeholders, ensuring transparency and alignment throughout the product lifecycle. Person Specification • Technical Proficiency: Familiarity with data architectures, analytics platforms, and emerging technologies (e.g., AI, machine learning)., • Business Acumen: Strong understanding of commercial strategies, market trends, governance frameworks and competitive landscapes., • Analytical Thinking: Ability to interpret complex data sets, derive actionable insights, and inform product decisions., • Project Management: Skilled in Agile methodologies, project planning, and cross-functional team leadership., • Communication Skills: Excellent written and verbal communication, with the ability to tailor messages for technical and non-technical audiences., • Problem-Solving Mindset: Proactive approach to identifying challenges and implementing effective solutions. Nice to Have • Knowledge or experience of Insurance industry., • Experience configuring with Jira, Confluence or similar collaboration tools. Diversity & Benefits At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. Working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more. Work with amazing people and be part of a unique culture

Time Type: Full time Working Pattern: Hybrid Purpose of the Role We are currently seeking a Non-Marine Property Claims Manager to join our well-established and market-leading Claims team. This individual will have overall responsibility for managing claims within one of our main business classes, including management oversight and claims strategy development, as well as taking the lead role in investigating, evaluating and negotiating claims. This position is ideal for an experienced, confident, driven and well-connected individual, who is looking to take on new responsibilities within a dynamic, high-performing Syndicate. The business lines covered within the role will be Open Market Property, Property Binders (including Deductible buy-backs), Utility (on-shore) Property, Terrorism and Accident & Health. Duties And Accountabilities • Proactively and effectively manage claims, ranging in complexity, within a pre-determined authority level in accordance with AEGIS London’s Claims commitment, philosophy and procedures, • Overall responsibility for claims strategy within the class and effective delegation to ensure all claims within the class are managed, progressed and resolved in a timely manner, whilst adhering to internal and external standards for claims handling and customer service, • Monitor claims trends, issues and movements, as well as relevant legal/regulatory changes and Market developments, and update the Head of Claims/wider Claims team; accordingly, make recommendations in respect of Claims processes and resolution strategies, in conjunction with the Head of Claims Operations, • Manage a team dedicated to the specific class of business, assuming responsibility for the team’s individual performance management, development etc., whilst also acting as both a referral point and role model for less experienced members across the Claims function, • As required, attend and report at various internal committee and Board meetings, such as the Claims Review Committee, working closely with the Head of Claims, • As required, attend and report at class level Underwriting Management meetings, working closely with other members of the Claims team as required, • Responsible for management reporting and claims data management within the specific class, • Responsible for management/liaison with outsourcing partners., • Responsible for client and broker liaison for the class and attend conferences, as agreed with the Head of Claims, • Develop strong relationships with peers across the Market and within AEGIS London. Responsible for ensuring our Underwriters and other internal stakeholders are kept informed of valuable claims information and/or issues and advise on subsequent impact on underwriting and policy interpretation, • Work in conjunction with the Claims Managers and Senior Claims Adjusters across other lines, sharing knowledge and skills where appropriate, to ensure the Claims team is working as efficiently as possible, • Undertake, lead on and/or oversee other ad hoc tasks or projects as they arise Skills, Knowledge And Experience The successful candidate will: • Have proven experience in dealing with complex claims and a thorough understanding of London Market claims systems (e.g. ECF), • Have a strong external network and able to utilise those contacts for the benefit of AEGIS, • Be able to liaise, negotiate and mediate confidently with internal and external stakeholders and clients, and able to adopt different approaches depending on the circumstances/individuals involved, • Have excellent written and verbal communication, and confident when presenting in different environments, • Be able to effectively motivate and manage their team whilst identifying, developing and retaining talent, • Have excellent attention to detail and able to analyse and leverage data in order to provide meaningful insight, • Be confident when dealing with ambiguity, knowing when to shift focus and priorities to ensure a successful outcome, • Be part Dip CII / ACII qualified or working towards Dip CII / ACII (desirable but not essential) AEGIS Values Fairness and respect We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect. Open and inclusive We act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information. Ambitious We have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals. Striving to be better We strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers’ experience with us. Investing in people’s potential We provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success. AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds recognising the diversity of society and our customers. It’s important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you please telephone us on +44(0)20 7856 7856 or email As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential