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Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French or Swedish (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

About ALTA MediSpa ALTA MediSpa is a doctor-led, award-winning clinic with locations in London and Los Angeles, specialising in premium, non-surgical aesthetic treatments. We are committed to delivering the highest standard of personalised care, combining medical expertise with a luxury experience. Every treatment is performed with precision and discretion, ensuring that our clients feel safe, confident, and valued. We are now seeking a Patient Coordinator to join our London team. This role requires both impeccable customer service skills and strong organisational ability, as you will be responsible for ensuring a seamless client journey from first enquiry to aftercare, while also supporting our medical team in maintaining the highest professional and regulatory standards. ⸻ The Role As a Patient Coordinator, you will be the first point of contact for clients, setting the tone for their entire ALTA experience. You will guide them through every stage of their treatment journey, from consultation through to follow-up, ensuring they receive consistent 5-star care throughout. Your responsibilities will include: • Acting as the main liaison between patients and the clinic, providing advice, information, and reassurance on treatments., • Managing consultations, appointments, and treatment schedules to ensure a smooth clinic flow., • Assisting our doctors and practitioners during consultations, including taking notes, preparing client files, and coordinating treatment plans., • Maintaining CQC-compliant patient records to the highest standard, ensuring accuracy, confidentiality, and timely updates., • Overseeing patient payments, records, and administrative tasks with precision., • Following up with clients after consultations or treatments, ensuring they feel cared for and supported., • Building strong, professional relationships with patients while reflecting ALTA’s ethos of trust, luxury, and discretion., • Identifying opportunities to recommend additional or complementary treatments where appropriate. ⸻ What We’re Looking For • Sales-focused, with a proven ability to convert enquiries into consultations and treatments., • Excellent communication and customer service skills, with experience in luxury hospitality, aesthetics, or private healthcare., • Highly organised and able to manage multiple priorities in a fast-paced clinic environment., • Confident working under pressure and maintaining professionalism at all times., • Strong knowledge of Botox, dermal fillers, and advanced aesthetic treatments is an advantage., • Previous experience working in a CQC-regulated clinic is desirable. ⸻ Essential Skills & Attributes • Warm, welcoming, and professional manner in both face-to-face and phone interactions., • Exceptional organisational skills with strong attention to detail., • Proficiency in clinic software and IT systems., • Ability to build trust and rapport quickly with clients of varied backgrounds., • Enthusiastic, motivated, and passionate about the aesthetics industry., • Flexible approach to working hours and willingness to support the wider clinic team. ⸻ Benefits • Competitive salary with commission opportunities., • Employee treatment benefits and family & friends discounts., • Private clinic events and advanced training opportunities., • Luxury working environment in central London. ⸻ If you are passionate about aesthetics, luxury service, and medical excellence, and have the skills to ensure both outstanding patient care and CQC-compliant clinic operations, we would love to hear from you.

STRETCH THERAPIST AND FRONT OF HOUSE SUPPORT Company description: KOYO is a full-service holistic health and wellness space blending science, technology and social connection in one convenient location, with the aim of optimising results in accessible luxury. Our holistic approach covers a unique set of services such as cryotherapy, 1-1 assisted stretch therapy, contrast therapy (infrared sauna and cold plunge), red light therapy, recovery compression boots. The concept seeks to promote physical and mental fitness, while optimising rest and recovery, reducing stress and inflammation, increasing immunity and quality of sleep. Our mission is to revolutionise health and wellness through access to the most advanced technology and treatments, while inspiring individuals to efficiently optimise their health through a blend of science, education, and social connection. Summary of the role: The Stretch Therapist is responsible for delivering exceptional customer experiences and guiding our clients through a a series of personalized stretches and seeking feedback to optimize their experience. You will be required to also have a full understanding of KOYO’s services and a willingness to undertake specific training in each piece of equipment, assisted front of house during non-stretch (“gap”) hours, and to share your knowledge with customers in order to provide the optimal health and wellness journey. List of duties: · Guide each customer through their session, ensuring their comfort, enjoyment, and safety at all times. · Proactively build a positive and personal relationship with each and every customer, making a concerted effort to remember their name and health concerns/goals. · Promote and educate customers about 1-1 assisted stretching, ensuring customers are aware of the health benefits. · Assist with studio outreach initiatives and events. Front of House Support duties: · Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms. · Greet patients into the space and giving them a tour if requested · Ensuring all customers are provided with the relevant medical forms prior to treatment and ensuring these have been completed · Opening and closing the studio - completing opening/closing daily checklists Essential requirements: • Previous Body Work Experience Level 3 certificate anatomy and physiology, • UK Right to Work, • Fluent in English, • Friendly and confident with people, • Passion and knowledge about physical and mental health, wellness and recovery., • A willingness to promote and adhere to KOYO’s core values: integrity, communication, flexibility, compassion, and teamwork., • Strong customer service and troubleshooting skills, • Excellent communication skills, • Sales, • Organised and able to multi-task, • Strong time management, • Able to commute to Richmond, • Flexibility and understanding of the unique requirements of a new start-up. Preferred education and experience: · One year in the health, wellness, and/or fitness sector. · Qualifications is a bonus but not essential Rate and Key info: • Compensation: Stretch Rate up to £18 p/hr + Commission incentives / up to £13 for Front of House support duties during "gap" hours., • Location: Richmond upon Thames, • Hours: Up to 24 hrs per week (including weekends and flexible hours), • Additional Benefits: A supportive team environment & continuous CPD Job Type: Freelance Pay: £13.00-£18.00 per hour Benefits: • Store discount

Job Title: Receptionist Hours of work: 37.5 hours per week, 7.5 hours per day, Monday to Sunday Role Summary The Receptionist is a vital member of the Front of House (FOH) team, acting as the first point of contact for all patients, visitors and staff. This position is responsible for delivering exceptional customer service and ensuring an efficient, welcoming and professional environment at the Hospital’s main reception. The post holder will undertake a variety of routine and non-routine administrative and security-related tasks to enhance the patient journey and support hospital operations. The role requires flexibility, a polished appearance, and the ability to work both independently and collaboratively. Key Responsibilities Reception & Administrative Duties • Warmly greet patients, visitors and staff, ensuring a positive and professional first impression., • Schedule, reschedule, confirm and manage patient appointments; maintain accurate patient records using the hospital system., • Provide accurate information regarding hospital services, procedures, and facilities., • Assist patients and visitors in navigating the hospital and accessing appropriate departments (e.g., The Library, The Study, Outpatient Clinic, Imaging)., • Operate the telephone switchboard, screen and direct calls appropriately, and take clear, accurate messages., • Maintain and update patient admission/discharge lists and distribute admission lists daily., • Register outpatient appointments and input consultant clinic lists into Compucare accurately., • Prepare patient registration forms and ensure timely check-in/check-out using Compucare., • Process patient payments (deposits, invoices) via PED or cash and handle petty cash as needed., • Take responsibility for the initial operation of emergency systems according to the Hospital policy, initiate any emergency procedures i.e. Cardiac Arrest, Fire Alert and prepare to take instructions from Senior Managers as appropriate., • Manage visitor access, including issuing badges and operating the Hospital’s paging system., • Monitor and control access to the front entrance, reception and waiting area, screening all visitors as per security protocols., • Uphold the highest standards of patient confidentiality and discretion., • Deliver consistent, high-quality customer service to all individuals., • Maintain awareness of surroundings to promote a safe and supportive environment., • Attend staff meetings and complete training as required., • Perform any additional duties as assigned by the line manager or senior team. Key Requirements • Previous experience in a receptionist or front-of-house role, preferably in a healthcare environment., • Proficient in using standard office software and patient management systems., • Excellent verbal and written communication skills with a friendly, professional approach., • Ability to remain composed under pressure and manage a busy reception environment effectively., • Strong attention to detail, organisation and time management., • Minimum of a high school diploma or equivalent; additional qualifications in office administration or customer service are advantageous., • Demonstratesgenuine care and understanding towardspatients and their families., • Collaborative and supportive, with a commitment to contributing positively to the Front-of- House team. About Us King Edward VII’s Hospital is a respected, leading independent, 56 bedded hospital in London, dedicated to delivering exceptional patient care supported by strong commercial performance. Our commitment to innovation, integrity, and compassion drives everything we do. Founded in 1899, with a history of royal patronage, we are proud to have HRH King Charles III as our current Patron. At King Edward VII’s Hospital, we believe in creating an inclusive and diverse workplace where everyone feels respected and valued. We are committed to creating a workplace that is welcoming and inclusive to everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, religion, or any other characteristic that makes them unique. We believe that by embracing diversity and fostering inclusion, we will create a workplace that is stronger, more innovative, and more successful.

SME Employee Benefits Consultant PIB (Employee Benefits) consultants adopt an approach of supporting organisations across all areas of financial and non-financial rewards that meet the needs of a business and its employees. This includes healthcare, corporate pensions, risk, employee benefit communications and employee benefits technology. We are now looking for a proven dual skilled EB Consultant, seeking their next move up from Associate Level or just considering a change. This role will help SMEs get the most from their people strategies by delivering exceptional advice across Group Risk and Healthcare. You will provide a desk-based service with occasional face-to-face client meetings, supporting and growing an established SME portfolio. What Youll Be Doing Managing and growing an SME portfolio across Group Risk (Life, IP, CI) and Group Healthcare (PMI, Dental, Health Cash Plans). Delivering excellent customer outcomes through proactive account management, renewal consulting, and rate reviews. Building strong relationships with clients and providers via telephone, MS Teams, and in-person meetings. Preparing and delivering employee communications and presentations. Coordinating with admin/support teams to ensure service standards, smooth workflows, and timely query resolution. Driving retention and new business income targets; identifying cross-sell and up-sell opportunities. Collaborating with the wider Insurance Broking and Employee Benefits teams to shape solutions aligned to client needs. Supporting quality by conducting peer reviews and ensuring your own work is reviewed where needed. What Were Looking For Dual-skilled consultant experienced in both Group Risk and Group Healthcare products is a must. Minimum 2 years experience in Employee Benefits; prior Consultant or Associate Consultant experience is desirable. Strong consulting skills with excellent questioning, listening, and clear written/verbal communication. Highly organised with solid administrative capability; confident with MS Word, Excel, PowerPoint, and Outlook. Comprehensive knowledge of EB products, market trends, and FCA-regulated environments. Team player who thrives in a dynamic setting, focused on client outcomes and achieving financial/service targets. Qualifications: GR1 and IF7 desirable; ongoing CPD commitment expected. Compliance, Quality and Conduct Adhere to regulatory requirements and internal policies, including accurate file maintenance and documentation. Maintain competency and complete CPD; support team quality via peer reviews. Uphold PIBs Code of Conduct: client-first, collaborative, skilled, transparent, and fair, with the highest standards of propriety. What Youll Get Opportunity to shape and grow a high-potential SME portfolio. Supportive team environment with strong values and clear development pathways. Competitive package with performance-linked rewards. Why PIB Group? PIB Group is one of the UKs fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You dont have to tick every box to apply, if you bring fresh ideas and a drive to grow. Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. REF-224 587 TPBN1_UKTJ

Deliver 1st & 2nd line IT support, including Windows, Macs, printers, whiteboards/Smartboards, IP telephony, and Wi-Fi. Cover the IT Service Desk and provide project support when required. Excellent communication and customer service skills, with the ability to support non-technical users.

Dynamics 365 CE Technical Consultant Location: Hybrid (2-3 days/week in London office) Type: Permanent Salary: Up to £70,000 + bonus + excellent benefits Start Date: Flexible About the Company We're a leading Microsoft Elite Partner delivering innovative, enterprise-grade Microsoft Power Platform and Dynamics 365 solutions to clients across various sectors. Our success is built on a strong foundation of collaboration, passion, and technical excellence and most importantly, by investing in people who share our values. With a people-first mindset, we combine deep product expertise and agile delivery methodologies to deliver measurable outcomes for our clients. We're not just implementers we're long-term strategic partners, driving true digital transformation and empowering businesses to succeed with scalable, intelligent Microsoft solutions. The Opportunity We are looking for a Dynamics 365 CE Technical Consultant to join our growing consulting team. You'll play a key role in extending and customizing D365 CE and Power Platform to address complex, real-world business requirements for our clients. This role is ideal for a technically skilled, self-managing consultant who thrives in a collaborative environment and wants to work across high-impact projects with clients in varied industries. Key Responsibilities • Design and develop custom extensions for Dynamics 365 CE across modules such as Sales, Customer Service, Marketing (Customer Journeys), and Field Service, • Build and deliver C# plugins, JavaScript customizations, and PCF controls, • Validate solutions and provide technical guidance across the full SDLC, • Collaborate closely with business stakeholders, functional consultants, and fellow developers, • Apply strong ALM practices to ensure safe, scalable delivery in enterprise environments, • Manage your own backlog and tasks to deliver high-quality code aligned with project timelines, • Hands-on experience with Dynamics 365 CE and Power Platform customizations, • Strong proficiency in C#, .NET, JavaScript, and PCF control development, • Understanding of model-driven app architecture and ALM processes, • Familiarity with Power Automate and low-code/no-code plugins, • Excellent communication skills to collaborate with technical and non-technical stakeholders, • Certification in PL-300 or other advanced Microsoft developer certifications, • Experience working with Azure DevOps and Agile methodologies, • Performance-based bonus scheme, • Private medical insurance & life assurance, • Enhanced pension scheme, • Generous family leave & enhanced sick pay, • Volunteering leave & loyalty awards, • Teammate recognition schemes, • 24/7 access to Employee Assistance Programmed & Bright Exchange perks, • Passion - for our craft, our clients, and our people, • Performance - in delivering tangible, measurable results Please note: Candidates must have the right to work in the UK, and employment is subject to a basic DBS check. Ready to Take the Next Step? Apply now to be part of a business where your technical skills truly make an impact, and your growth is supported every step of the way. *Rates depend on experience and client requirements

Fire Risk Consultant Wales, Midlands, South East & South West – Full-Time Remote with travel Salary: £45,000 – £50,000 + Benefits An established and expanding organisation in the fire safety sector is seeking an experienced Fire Risk Consultant to join its growing team. This is a fantastic opportunity for a qualified professional with strong technical knowledge of fire safety to deliver assessments across a diverse range of buildings, including high-risk environments. The role offers flexibility to work from home while covering multiple regions, with the support of a collaborative and compliance-focused consultancy team. Operating within a highly regulated industry, this organisation is committed to best practice, continuous improvement, and achieving recognised quality and safety standards. Role Overview: As a Fire Risk Consultant, you will carry out fire risk assessments across a varied property portfolio, produce clear and accurate reports, and ensure compliance with the latest legislative requirements, benchmark standards, and industry guidance. You’ll work closely with senior consultants, directors, and clients to deliver projects on time, within budget, and to the highest technical standards. Key Responsibilities: • Conduct legislative and non-legislative fire risk assessments across a wide range of premises, including high-risk environments, • Produce clear, accurate, and professional fire safety reports in line with regulations and best practice, • Provide client-facing consultancy and act as a key point of contact on assigned projects, • Support the development of fire strategies and technical documentation (e.g., Reg 38 reports), • Collaborate with colleagues to ensure continued third-party accreditation and compliance, • Ensure all projects are delivered on time, on budget, and to the required technical standards, • Promote the organisation’s reputation through professionalism, technical expertise, and customer service excellence Skills & Experience: • Proven experience carrying out fire risk assessments across a range of property types, including higher-risk residential, healthcare, and commercial settings, • Strong understanding of current legislation, government standards, and industry best practice, • Excellent communication and interpersonal skills with the ability to build strong client relationships, • Ability to manage workload independently while contributing to a wider consultancy team, • High level of accuracy, organisation, and professionalism in reporting and project delivery, • Recognised qualifications in fire safety (minimum Level 4 or equivalent), • Membership of a relevant professional body (e.g., Institute of Fire Engineers) is desirable What’s on Offer: • Salary £45,000 – £50,000 depending on experience, • Home-based role with regional travel, • 23 days annual leave + bank holidays, • Pension scheme, • Private healthcare, • Opportunity to join a growing organisation with a supportive and forward-thinking culture Contact Kas Morgan – CPS Recruitment

This role is based in London, Dublin or South Wales. We are seeking an experienced Vice President of Site Operations to oversee the overall site operations at our UK, Ireland and South Africa Campus’s. This critical leadership role will manage a team of directors and will be responsible for the workflow of all campus activities, ensuring exceptional service and 100% uptime across our portfolio. The successful candidate will drive continuous improvement by measuring metrics and KPIs consistently, sharing best-in-class processes across campuses, and developing additional standards for maintenance, budgeting, and scaling efforts. This role will also collaborate with Design, Engineering, and Construction teams to optimize construction costs while maintaining site availability and performance. Essential Job Functions • Oversee the management and administration of operations functions at our UK, Ireland and South African properties, ensuring safe, reliable and efficient operations, • Lead a team of site operations directors responsible for each campus, fostering a team-oriented environment through positive feedback and accountability, • Ensure availability and capacity targets are achieved and maintained for all data centres and technical infrastructure., • Use performance data to evaluate and suggest cost-effective improvements to enhance service and operating efficiency., • Hold’s teams accountable on preventive/corrective maintenance of facility equipment, critical and non-critical alike., • Protect and improve the value of assets by ensuring that building machinery and systems meet or exceed expected life spans., • Demonstrate the ability to understand the engineering design and operational aspects of the base building systems and can recognize system performance deficiencies and respond to operational and emergency situations., • Responsible for ALL Key Performance indicators across operational sites within your region, • Drive the development and implementation of improved standards for maintenance, budgeting, and scaling efforts., • Collaborate with peers and the COO to determine appropriate team performance goals and manage them to completion., • Conduct performance reviews, seek input, and provide feedback and coaching to manage individuals and the team. Job Requirements • Bachelor’s degree in engineering, Facilities Management, or related field; advanced degree preferred., • Minimum of 10-15 years of progressive experience in site operations or facilities management, with at least 5 years in a senior leadership position., • Proven experience in the data centre industry., • Strong knowledge of industry Safety, certifications, compliance frameworks, • Track record of excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization., • Strategic problem solver with a hands-on approach to problem-solving and a passion for operational excellence., • Experience leading and developing high-performing teams in a fast-paced, dynamic environment., • Strong knowledge of building systems and machinery, with the ability to recognize performance deficiencies and respond to operational and emergency situations., • Demonstrated expertise in reliability engineering and project management., • Consistent track record of excellent internal and external customer service., • Travel required is expected to be up to 25% but may increase over time as the business evolves. Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Product Manager Introduction 4GLOBAL is a data, services and software company that partners with governments, cities, fitness operators and sports bodies to maximise return on investment in sport, leisure and physical activity programmes. Our strength lies in leveraging proprietary data, technology and strategic expertise to help clients boost participation and deliver measurable health, social and economic outcomes. We operate through two core business units: • Sport Bodies: Supporting international, national and regional federations to develop strategy, assess impact and strengthen governance and performance., • Operators: Partnering with global health & fitness operators, local authorities, leisure management systems and equipment suppliers to grow participation and improve outcomes through data-led decisions. Our clients include governments (such as the UK Government and Sport England), cities (including Neom in Saudi Arabia and Manchester, UK), sporting federations (like the International Olympic Committee), and public and private health & fitness operators (such as The Gym Group and Places Leisure), all committed to tackling inactivity and increasing participation. Our vision is to create a world where data-driven decision making transforms how communities engage with sport and activity, guiding more targeted investment and driving improved population health. To support this, we’ve built a GDPR-compliant, AI-powered data intelligence platform that hosts one of the world’s largest curated activity datasets, driving many of our insights and recommendations. Our work includes: • Advising on how physical activity can drive social and economic change, • Designing and evaluating strategies and interventions that activate people and places, • Helping clients embed digital transformation and system-wide improvement, • Providing visualisation tools that integrate data from leisure and membership management systems, wearables, healthcare, and community programmes This enables clients to: • Predict outcomes of sport and physical activity investments, • Benchmark the impact of existing and new initiatives, • Analyse behaviours and participation trends, • Target groups to maximise programme reach and impact, • Set data-driven standards for decision making, • Identify key drivers of participation locally and nationally We support clients worldwide, with our head office in London and remote teams across the United States, South America and Turkey. Our international footprint brings global perspective to local challenges. Product Manager We are looking for a Product Manager who can translate complex business needs into clear technical requirements and guide products through their full lifecycle - from ideation through development and launch to continuous improvement. This role will play a central part in managing the roadmap, supporting agile delivery cycles, and ensuring alignment between client expectations, delivery capabilities, and our long-term platform strategy. You will work closely with our Engineering, Data, and Delivery teams, and be responsible for both our core product suite and bespoke product configurations that power client-specific solutions. Key Responsibilities • Own the product roadmap for the Sport Bodies Business Unit (BU) across multiple regions, aligning it with the BU’s strategy., • Define, prioritise and deliver configurable and/or customised modules and insight dashboards within 4GLOBAL’s InsightOS enterprise platform that meets clients’ business requirements., • Retire legacy products and features and manage a smooth migration to InsightOS for teams and customers., • Write clear user stories, product specifications and sprint-ready Jira tickets from business and client requirements., • Run backlog refinement and sprint planning with a clear commercial rationale and transparent prioritisation., • Define product success metrics and OKRs, set targets, and report progress regularly to internal stakeholders., • Lead customer and stakeholder discovery to confirm problems and opportunities and turn insight into clear decisions., • Work hand-in-hand with Engineering, Data and Delivery to execute sprints on time and to the required quality., • Plan and coordinate releases including betas and UAT, publish release notes, and prepare internal teams ahead of launch., • Set clear expectations on scope, timelines and trade-offs with stakeholders, based on team capacity and delivery constraints., • Manage product risks and dependencies early, including performance, data quality, compliance and operational readiness., • Monitor product usage and performance with the Data team and use the insights to prioritise improvements., • Oversee product marketing activities and partner with senior BU stakeholders on positioning, packaging and launch readiness (demos, collateral, etc)., • There may be occasions when there are requirements to support Canadian and US time zones as we continue to grow in these regions. Essential Experience and Skillset • 5 to 7 years of product management experience in B2B SaaS or BI/analytics, owning the lifecycle from discovery to release and outcomes., • Proven roadmap ownership and stakeholder alignment, confident using Jira/Confluence for planning and delivery., • Strong Agile practice (Scrum/Kanban) with a track record of meeting sprint goals and delivering incremental value., • Technical fluency, comfortable discussing APIs, data models and integrations with developers, engineers and analysts., • Clear, actionable requirements writing with well-formed user stories/tickets and acceptance criteria., • Exposure to go-to-market activities such as packaging, pricing inputs and launch readiness., • Working knowledge of privacy, security and compliance for data products, including GDPR., • Experience migrating customers to new platforms and retiring legacy features with minimal disruption., • Experience collaborating with cross-functional teams including UX, Data Science or GIS., • Experience with data platforms, including visualisation tools (e.g. Power BI, Tableau), data modelling, and API/integration-based product delivery., • Experience scoping and managing custom client implementations within a scalable SaaS platform., • Knowledge of the sport, health or public sector landscapes., • Excellent communication and documentation skills across technical and non-technical audiences., • Strong sense of ownership and attention to detail. What we will offer you: • Salary between £55,000 to £60,000, • 25 days’ holiday, plus UK bank holidays., • Flexible hybrid working, minimum 4 days a week in the office during a six-month probation, then typically 3 to 4 days in the office per week., • Medicash policy, including health, dental and optical cover., • Employee Assistance Programme (EAP)., • mProve YOURSELF – free fitness and wellbeing app., • Cycle to Work scheme., • Enhanced family-friendly policies., • Childcare reimbursement scheme., • Opportunities to grow your skills across a variety of projects and service areas., • Free fruit in the office, plus regular business park events and activities (e.g. netball and football competitions, comedy nights, Bonfire Night celebrations, and Bring-Your-Child-to-Work days)., • Monthly team meet-ups and two company-wide social events each year.

SAP GRC Security & Authorisations Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The R&A role is a key role within the NTT DATA Business Solutions (NDBS) Supply Chain Management practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As an Expert you will support customer engagements and perform delivery of the SAP R&A solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core SAP S/4Hana and non-SAP solutions. Duties/Responsibilities: • Work closely with customer and project teams to translate business requirements into a solution that takes advantage of the SAP R&A capabilities within the overall solution landscape. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business., • Provide thought leadership to NDBS and its customers focused on Security strategy, based on SAP R&A solutions and the SAP R&A product roadmap., • Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NDBS remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective., • Recognise potential for repeat and extended business with respect to the end-to-end service offer by NDBS and provide comprehensive input. Support NDBS to grow our business by being alert to the customer opportunities that present themselves., • Have strength and depth in delivery and configuration expertise in the following;, • Core SAP Roles & Authorisations Functionality, • SAP GRC, • SAP IAG, • You will support the implementation and use of Governance, Risk and Compliance (GRC /AIG solutions) in the customer’s IT infrastructure., • You will help our clients to ensure that international standards and internal specifications for the implementation of data protection (GDPR) and compliance regulations are met. Required Skills/Abilities: • Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the SAP R&A solution field of expertise., • Proven and demonstrable track record of successfully delivering customer projects and providing SAP R&A solutions for the resolution of complex requirements., • Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NDBS locally and globally, external customers, suppliers and partners to become a trusted advisor in your field of expertise., • Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador., • Makes solid and reliable decisions in complex environments., • The successful candidate will be able to demonstrate between 6+ years of professional experience working within a SAP R&A consulting environment. Experience working with a value added re-seller or software house would be advantageous. Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Job Title: VIP Account Manager Location: London - Hybrid About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London-based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST. About Netbet Brand: Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products. With access to multiple languages across all its registered markets, thousands of industry-leading casino games, and daily sports events, NetBet has evolved into one of the world’s favourite online gaming brands. NetBet provides users with a friendly environment, total security, and reliable navigation. Its features are recognised by flagship organisations specialising in regulating and controlling online gaming sites. To enrich player trust and protection NetBet has several gaming licences from across the world including MGA, UK, Germany, Denmark, Greece, France, Romania, and Italy. This ensures that NetBet operates in line with the rules and regulations of each jurisdiction and that players receive the best possible service. Role Overview: We are looking for a dynamic and highly motivated VIP Account Manager to join our high-performing CRM & VIP team. This pivotal role is designed for a charismatic, data-driven, and customer-obsessed individual who will take full ownership of managing and growing a portfolio of high-value players in our English-speaking markets (primarily UK and Ireland). As part of our elite customer management function, you will build close, trust-based relationships with our most valuable customers, acting not just as a representative of the brand, but as a trusted advisor and point of contact. You will also be instrumental in guiding VIPs through regulatory processes such as AML checks and Source of Funds requests—ensuring compliance without compromising service quality. Duties and Responsibilities: VIP Relationship Management • Serve as the primary point of contact for a portfolio of high-value players., • Build deep, personal relationships through frequent, meaningful, and highly tailored communication across all channels (calls, WhatsApp, email, in-person)., • Confidently and professionally explain and guide customers through AML (Anti-Money Laundering) and Source of Funds (SOF) documentation processes., • Help customers understand why these checks are required and assist in ensuring submissions are complete and timely., • Develop and execute tailored retention strategies to drive increased activity, loyalty, and value from your VIPs., • Design bespoke offers, reward packages, and personalized incentives in collaboration with CRM and promotions teams., • Plan and host VIP customers at top-tier live events, both locally and abroad., • Provide white-glove hospitality, ensuring guests feel valued and engaged throughout., • Act as a liaison between the VIP player and internal teams, ensuring operational alignment., • Feed back player insights to improve product, customer journey, and service delivery., • Monitor VIP KPIs including revenue, retention, net deposits, and player activity., • Generate insights and reports on your portfolio’s health and campaign performance., • Take data-led actions to continuously improve engagement strategies. Job Specifications : Essential: • English native speaker, • 2–4 years’ experience in a similar VIP Account Manager, CRM, or Player Relations role within the online gambling industry., • Strong knowledge of regulated market environments, especially the UK., • Clear understanding of AML, SOF, and responsible gambling practices, with the ability to explain these to customers in a confident and human way., • Excellent relationship-building and communication skills—able to foster trust with demanding, high-value individuals., • Solid grasp of betting and casino verticals with an understanding of VIP player psychology. Desirable: • Experience managing high-value customers in multiple geographies., • Background or experience in handling compliance-related tasks (AML/SOF)., • Multilingual capabilities are a plus. Personal Attributes • Empathetic communicator with the maturity and discretion to handle sensitive financial conversations., • Customer-obsessed mindset with a passion for hospitality and elite service., • Flexible, responsive, and comfortable with non-traditional hours (some evening/weekend coverage required)., • Comfortable managing a mix of commercial goals and compliance responsibilities. Our generous benefits package includes: • Hybrid working, • Private Health Insurance, • Employee Wellbeing, • Learning and Development Programmes, • Staff social engagement activities “GIMO is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. For more information on how we protect your personal data and process your application, please see our Recruitment Privacy Notice Personal data are processed in accordance with EU and UK GDPR and our Privacy Policy, which is available here [ . CVs are retained for 12 months, and we may contact you regarding other suitable roles during this period’’

About Us: iGlobal Forum is a premier provider of senior-level forums that address pressing business issues of today. Our exclusive events offer a platform for leading Fortune 1000 companies and industry practitioners to connect, learn, and access advisory services. Our distinguished attendees include corporate CEOs, senior management, business entrepreneurs, non-profit and government representatives, and large institutional investors, asset managers, hedge funds, private equity, venture capital, investment banks, consultants, and law firms. For more information about our company and upcoming events, please visit . Job Overview: As an Investor Relations Audience & Development Executive you will play a key role in developing our audience and managing investor relations. You will interact directly with prospective clients and customers, leveraging your sales skills to meet and exceed targets while contributing to the success of our events. Your main responsibilities will include investor relations to financial and real estate services professionals, building and nurturing relationships. You’ll also assist in handling VIP comps, ensuring a smooth and seamless experience for high-profile attendees. This role will be based in the UK, working US based hours - 12pm - 8pm UK time Get ahead by applying via our video link: Key Responsibilities: Investor Relations: • Proactively search for and recruit investors and LPs to attend our events throughout the year., • Use prospecting tools such as LinkedIn to find and reach out to targeted LPs and investors to build attendance to events., • Through personal outreach via phone and email, build and maintain relationships with investors and LPs from cold outreach through to event attendance., • Maintain a database of investors and LPs to ensure all outreach information is up-to-date and accurate. Audience Development: • Proactively build the audience for upcoming events to new and existing clients via phone, email, and other channels., • Ensure continuous development of audience composition for events throughout the year., • Assist in creating and managing campaigns to meet revenue targets., • Track and manage progress, including reporting to the Sales Manager and contributing to forecasting., • Follow up with prospective clients and leads to ensure timely ticket sales. Customer Support & Relationship Building: • Provide excellent customer service to investors and our audience., • Foster strong relationships with clients, ensuring satisfaction and encouraging repeat business., • Assist in upselling additional event services or packages (e.g., VIP upgrades, sponsorship opportunities). Qualifications: Education: • Strong interpersonal and communication skills (both written and verbal)., • Self-motivated with the ability to meet and exceed sales targets., • Excellent organizational skills and attention to detail., • Ability to work in a fast-paced, deadline-driven environment., • Energetic and results-driven, with a passion for sales and networking., • Positive attitude and a team player who thrives in collaborative environments., • Able to handle multiple tasks simultaneously while maintaining a high level of accuracy. Joining our team means being part of a company that values innovation, collaboration, and growth. We celebrate wins together and are committed to fostering a culture that supports both personal and professional development. If you’re ready to kickstart your sales career in an industry full of opportunities, this is the role for you.

Account Executive – Public Sector 🏢About Proactis Proactis is a leading Source-to-Pay software solution provider for mid-market organisations across a range of service-led industries. Our end-to-end modular platform enables customers to control spend and manage supply-chain risk; improve compliance and governance of their purchasing activities; reduce the cost of goods and services; and deliver efficiencies, all through process digitisation and automation. 🎯 What You’ll Do The Account Executive will be responsible for building strong relationships and champions with new accounts, with a goal of creating new business pipeline and converting cross-sell opportunities. We’re looking for someone who thrives on building pipeline, closing deals, and making a measurable impact in the public sector. ✨ Key responsibilities: • Proactively build, qualify and close a sales pipeline to allow achievement against quota, aiming at 3.5x quota coverage, • Identify and qualify opportunities for new business and cross selling additional modules, working with Commercial colleagues as appropriate, • Operational excellence, ensuring CRM hygiene is spotless and business plans are regularly updated and executed against, • Work collaboratively with our partners to drive pipeline and execute against this, • Establish strong and effective connections that will lead to growth opportunities, • Expert knowledge of Proactis’ products and a proven record of strategies to develop your non-strategic accounts into strategic accounts 🧠 What We’re Looking For • B2B sales experience including time spent in a closing role, a background in software sales is essential., • Previous experience building pipeline, closing deals, and making a measurable impact in the public sector., • An established track record of exceeding expectations by reaching sales targets., • Expert in explaining complex business technology's commercial value., • Skilled in using Salesforce., • Experienced in seeking building strong relationships and nurturing business champions., • MEDDIC qualified. 🌱 Why Join Us At Proactis, you’ll be part of a collaborative, values-driven team that’s reshaping how organisations manage spend. We’re focused on sustainable growth, innovation, and customer success — and this role is key to making that happen. 💼 Benefits at a glance: • 25 days annual leave + bank holidays (increasing with service), • Pension scheme with matched contributions, • Enhanced maternity, paternity & adoption leave, • Private medical insurance & company healthcare scheme, • Life insurance cover, • Employee assistance programme (EAP), • Volunteering days to give back, • Electric vehicle salary sacrifice scheme, • A company guided by strong values and a collaborative team spirit

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique ___ and ___. Job Opportunity: The Transactional Liability team provides insurance in connection with Mergers & Acquisitions and other transactions, including Warranty and Indemnity Insurance and Tax Insurance. In this role, the W&I Underwriter will collaborate with our Transactional Liability team to execute Warranty and Indemnity Insurance policies across a wide range of industry sectors. Responsibilities will include: marketing to and building relationships with insurance brokers and customers; exercising good judgement to assess and analyze risks and offer appropriate indications; managing and evaluating due diligence and negotiating policies. Duties & Responsibilities: • Review transaction materials to understand target company profiles and provide preliminary terms, • Underwrite M&A transactions and draft W&I policies in an expedient and thoughtful manner, focusing on the diligence process and the scope of the warranties, • Draft and negotiate W&I insurance policies, • Work in a fast-paced environment, multi-task, and make quick decisions while maintaining underwriting integrity, • Maintain awareness of the competitive environment in, and the unique risk profile of, the product line, • Establish, develop and expand broker and customer relationships Qualifications, Skills and Experience: • Prior experience underwriting W&I insurance, • Legal, accounting, tax or M&A background preferred, but not required, • Ability to work within a team in a fast-paced environment, • Strong analytical and problem-solving skills, • Careful attention to detail, • Strong communication skills, both verbal and written, and desire to build industry relationships BHSI Offers: • A company with a truly unique opportunity and value proposition in the marketplace., • A competitive package and exciting growth opportunities for career-oriented teammates, • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders, • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework To apply, please submit your CV with a cover letter outlining why this would be the perfect role for you to NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization

My client are reshaping how the energy industry approaches debt recovery, and we want a passionate, forward-thinking individual to continue the revolution. We are looking for a Field Debt Resolution Officer to be part of a rapidly growing team. You’ll play a key role in preventing business customers getting further into debt whilst helping them become debt free as quickly but sustainably as possible through delivering face-to-face on-site solutions with professionalism and empathy. This is a non-technical role focused solely on resolving debt by visiting customers at their business, perfect for someone with field experience looking to make a genuine difference. Assertive rapport building with customers is more important than debt collection experience. This role involves visiting commercial customers solo on ‘friendly’ visits to understand the customers reason for being in arrears and also leading a small team of engineers and locksmiths on commercial Warrant of Entry visits. This role is field based, predominantly covering South London (below the Thames) but could also cover over to Bristol and Southwest areas. So someone based South of the Thames that doesn't mind travelling when required would be ideal. Working hours: Monday to Friday, 40 hours a week Here’s a taste of what you’ll be doing: -Conduct face-to-face visits to B2B customer sites to recover debt and enable agreed meter installations. -Train, coach, and mentor engineers to be confident and professional B2B debt operatives. -Work independently or lead and support other team members on Warrant visits while ensuring safety, professionalism, and compliance at all times. -Work closely with support teams to drive improvements in field operations and customer outcomes. -Provide accurate reporting and objective feedback to help evolve our processes. -Always ensure compliance with regulatory and company standards—be a role model for operational excellence. -Handle and resolve (or escalate) customer disputes effectively and in line with company values. Person Specification: -Proven experience in field debt resolution but with a fresh outlook (you must have as a minimum 12 full months of field debt experience, but this can be in any industry or discipline). -High level of professionalism -Not afraid to take control of a situation and lead by example -Excellent verbal and written communication skills (excellent rapport building skills when dealing with people face-to-face) -Ability to work under pressure and manage competing priorities -Composed, calm and professional when dealing with challenging or confrontational situations -Proactive, assertive and persuasive nature with a problem-solving mindset and the ability to adapt quickly and effectively to change -Competent in Microsoft Office tools (e.g., Excel, Outlook) -Full UK driving licence and willingness to travel and stay away from home when required Benefits: -24 days annual leave + bank holidays -Competitive salary + car allowance + bonus -Holiday buy – up to 5 additional days -Day off on your birthday -Annual salary review -Learning and development opportunities -Enhanced paternity, maternity and adoption policies -3 days additional annual leave if you get married/civil partnership etc. -Company sick pay (subject to length of service) -Death in service and critical illness cover

London, Birmingham or Bristol 3 days in the office, 2 remote About EE We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life. We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK. That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in? At EE, our ability to deliver brilliant, personalized experiences for all our 30m customers is fundamental to our future success. As a business we are investing extensively in the automation of our operations and networks, and in building our Base Management capabilities. Data driven automation and decision making has never been more important. Data Science & AI will create a new data capability for Consumer to allow us to create the best personal experiences for all our customers across all channels and drive Commercial Revenue. • Leading the Technical Delivery Chapter; including line management of technical delivery leads within the Chapter, • Working collaboratively with the Data alliance to set and agree delivery standards that ensure strategic alignment with commercial priorities and meet the needs of our stakeholders, • Maintaining a consistent program structure to drive insights & metrics to support planning, prioritization and issue resolution across the Data Alliance, • Streamlining governance and operational processes to ensure efficient and effective data product delivery across the Data Alliance, • Leading and facilitating key governance forums and processes to ensure prompt escalation and resolution of issues and decisions, • Deliver operational capability enhancements within Jira and Confluence to automate processes, surface program data and support operational processes, • Coaching and mentoring colleagues across the Data Alliance on delivery best practices; facilitating workshops and running training sessions where needed, • Planning and facilitating key events such as Chapter Days, Quarterly Planning Processes, etc, • Demonstrated ability to lead a delivery chapter or community of practice, setting standards, sharing best practice and mentoring delivery professionals, • Commitment to driving innovation, efficiency, and improved delivery practices within teams and across the organisation, • Experience leading cross-functional teams, fostering a culture of collaboration, continuous improvement and high performance, • Skilled in building & maintaining delivery roadmaps, aligning outputs with strategic objectives and adapting plans in response to change, • Experience identifying, tracking, and mitigating delivery risks and dependencies across multiple teams or initiatives., • Ability to resolve conflicts, remove blockers, and adapt quickly to changing priorities and environments., • Skilled in using metrics (velocity, burndown, cumulative flow, cycle time, OKRs) to drive decisions, measure performance, and improve outcomes., • Strong ability to engage and influence stakeholders at all levels, including executives, product owners and technical teams, • Excellent communication skills (written and verbal) with the ability to simplify complexity and build trust across technical and non-technical audiences., • Deep understanding and hands-on experience of Agile delivery frameworks (e.g. Scrum, Kanban, Safe, etc), • Strong facilitation and coaching skills to support teams in Agile practices and ceremonies, • Ability to lead teams and stakeholders through organisational or process change, including Agile adoption and transformation, • Advanced knowledge of Jira (configuration, dashboards, reporting, automation), • Relevant project management qualifications (e.g. PRINCE2, PMP), • Relevant agile certifications (e.g Scrum, Kanban), • Annual on target bonus 10% (based on both personal and company performance), • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%, • 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service., • 2 weeks carer’s leave, • From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • Life Assurance (4 x life cover pay), • Exclusive colleague discounts on our latest and greatest BT broadband packages, • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans., • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers., • Discounted EE TV including TNT Sport and the NOW Entertainment membership., • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc., • Volunteering days so you can give back to your local community., • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’, • 24/7 private virtual GP appointments for UK colleagues We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

London, Birmingham or Bristol 3 days in the office, 2 days remote About EE We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life. We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK. That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in? At EE, our ability to deliver brilliant, personalized experiences for all our 30m customers is fundamental to our future success. As a business we are investing extensively in the automation of our operations and networks, and in building our Base Management capabilities. Data driven automation and decision making has never been more important. Data Science & AI will create a new data capability for Consumer to allow us to create the best personal experiences for all our customers across all channels and drive Commercial Revenue. • Create, own and communicate the Product backlog to build and maintain data tables required for a specific Data Domain and prioritise demand based on commercial and customer outcomes., • Liaise closely with external Stakeholders, the Squad and technical upstream stakeholders to understand their requirements, and design robust, efficient data product for the data domain squad to deliver., • Ensure both self and others take responsibility for achieving brilliant customer and business outcomes through high-quality execution, collaboration, and a focus on continuous improvement., • Provide expertise as the subject matter expert for a specific data domain., • Responsible for raising upstream requests, supporting design sign off and user acceptance testing., • Work with the squad to ensure all data products are cost effective from a build, maintenance, and storage perspective., • Ensure all data products delivered and maintained to a high quality, accurate, secure, and always adhere to data protection policies., • Sign off all Data Product documentation, including clear and comprehensive user guides, and runbooks to aid control and knowledge transfer., • Support the squad with bug fixes., • Find opportunities to simplify the delivery of data products by stripping out complexity and duplication., • Work collaboratively with the wider Data Domain community to set and agree on standards and governance., • Support technical knowledge transfer with the Alliance, Squad, Chapter, and stakeholders., • Coach and mentor other members within the Data Chapter, • Strong data management and data architecture experience, • Strong understanding of data security and compliance processes, • Strong experience of Cloud technology (ideally Google Cloud), • Strong communication skills and ability to articulate complex technical concepts to both technical and non-technical stakeholders at all levels, written and verbal, • Excellent stakeholder management skills, planning skills and the ability to prioritise demand in line with business and commercial requirements., • Strong experience leading / coaching and mentoring, • Cloud / GCP / Agile qualifications, • Annual on target bonus 10% (based on both personal and company performance), • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%, • 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service., • 2 weeks carer’s leave, • From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • Life Assurance (4 x life cover pay), • Exclusive colleague discounts on our latest and greatest BT broadband packages, • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans., • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers., • Discounted EE TV including TNT Sport and the NOW Entertainment membership., • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc., • Volunteering days so you can give back to your local community., • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’, • 24/7 private virtual GP appointments for UK colleagues We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

We are working exclusively with our client to find a remote Account Executive. About: Our client is a pioneering energy technology company helping large buildings optimise energy use across heating, cooling, solar, and EV systems. Traditionally managed through analogue methods, their platform brings intelligence and automation to legacy infrastructure, delivering cost and carbon savings without impacting comfort. Rather than overwhelming users with data, the system provides clear, prioritised actions—empowering engineers to make high-impact changes quickly. Backed by major energy players, their technology consistently pays for itself, often achieving ROI within the first three months. Focused on tangible outcomes, their mission is to drive down carbon usage while helping customers manage costs in an increasingly complex energy landscape. Having achieved substantial success through CEO-led sales and account growth, it is now time to bring in an Account Executive to support new business efforts. Key Highlights: • 35-person company and expecting 50% headcount growth in the next 6 months., • Backed by BP, Centrica and Mercia in their recent series A., • Currently performing at £1.5m ARR and is growing to £2.8m ARR in the next 12 months (pre-contracted), coming from 20 customers., • Currently have 300 buildings contracted in their portfolio (grown 190 in the last 3 months)., • Strong ROI where customers are experiencing 4x in year 1 and 6x onwards. Tangible methods in place to quantify ROI with customers, all around more effective energy usage and time savings for engineers., • Deal cycles range from 3 to 24 months, depending on complexity and number of buildings, reducing as their market becomes more digitally enabled., • 2 strong relationships with large facilities management organisations to help you gain traction quickly., • Continuously building their partnership network of ticketing systems, facility management, building operating, CMS and service engineering companies., • Established team of 3 in customer success, 3 support analysts (working as pre-sales) and the CEO is heavily involved in sales - they’ll be on hand to onboard you and share how they’ve been successful., • Incoming marketing team to help drive new business opportunities and spread awareness through education in the market., • As the Founding Account Executive, you will be working closely with the CEO and Head of Customer Success to develop a robust GTM function., • ACV of around £120k - you will be working with companies that have at least 10 buildings., • £ 80,000 - £ 90,000 base, with a friendly and open culture that fosters an honest and non-hierarchical approach to high performance. The Role: • Owning and executing the full sales cycle to new logo clients – from qualification and multi-threaded stakeholder engagement to proposal and close., • Long-term client nurturing to ultimate identify and execute on cross-sell opportunities within your client base., • Developing and maintaining strong relationships with key partners who will become a crucial part of the lead generation strategy., • Consulting with clients to understand their energy consumption and priorities in managing building performance. This serves as a cost-saving exercise for their clients., • Qualifying pipeline effectively – ensuring deal progression aligns with business needs and client readiness., • Collaborating with internal teams, including marketing, customer success, and product, to refine the go-to-market strategy and gather feedback from the field., • Supporting the build-out of sales processes and documentation as part of a broader scaling effort. Requirements: • Proven experience closing SaaS deals in a complex environment where multi-stakeholder engagement is absolutely critical., • Experience selling to the built environment (or adjacent sectors), energy tech, or climate tech is a nice-to-have., • Comfort operating in scaling companies where structure and processes are still being built., • Confidence in multi-threaded selling and navigating long deal cycles (average 6 months)., • Strong commercial acumen – not afraid to defend value and avoid discounting traps., • Familiarity with sales methodologies (e.g., MEDDICC, Challenger, SPIN) and ability to build repeatable processes., • Ability to communicate complex propositions to both technical and non-technical audiences., • Self-starter mentality – this is a remote-first role that requires autonomy and proactive initiative., • Quick learner with a hunger to understand this market and hit numbers. Benefits: • Salary from £80k - £90k base x 2 OTE., • Fully remote working, but expected to travel to meet customers and support marketing activities, • Highly supportive company culture.

The Company This ambitious business take pride in their delicious range of chilled and frozen products, supplying retail and food service customers across the UK, Europe and globally. Growing fast they are looking to add to their talented NPD team with a Senior Product Developer. The Role Reporting to the General Manager, you’ll be joining a small NPD team and will be responsible for the end-to-end development of exciting new food products - ensuring each concept is not only innovative but commercially in line with product briefs and market insights. This is a broad role where you’ll be working with the overseas R&D team to transform customer briefs into viable production possible products. You’ll take ownership of all stages in the product lifecycle, manage project critical paths and collaborate with technical, ops and procurement teams to ensure quality, innovation and compliance are achieved on the exceptional new products that will adorn the retailer shelves. You’ll also be involved in packaging improvement, artwork sign off and post-launch reviews. A key part of your role will be forging lasting customer relationships to understand project aspirations and transform these briefs into on-trend and on-time concepts. The Candidate We are seeking an ambitious, creative and capable Product Developer looking to step up into broad role within a growing business. You’ll have experience ideally within chilled or frozen categories for branded or retail own-brand products. You’ll relish the chance to be involved in every facet of NPD and EPD. Ideally you will have a food degree too. We’re also looking for exceptional communication skills, as you’ll be retailer facing, and managing projects with internal internation teams to launch products quickly and successfully. You must have excellent communication and organisation skills coupled with the ability and enthusiasm to learn quickly and get started on new projects. You will have an amazing understanding of food trends, ingredients, and seasonality which you can use to revamp recipes as well as conjure up new delights. This is an exciting role where frequent travel will be involved across the UK, EU and to SE Asia. So, if you’re currently a Product Developer looking to grow and thrive in a pacey new environment with lots of customer contact, then this could be the role for you! Apply now or call 0345 2600 737 / 07700 137 110 for a confidential chat. Ref: L6897 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: We are looking for an Application Consultant to join the SAP S/4HANA Cloud practice at NTT Data Business Solutions. The ideal candidate will have a strong background in SAP Materials Management and Procurement. Knowledge or certification in SAP S/4HANA Public Cloud is a significant advantage, with familiarity in versions such as 2208, 2302, or 2308 being highly beneficial. Familiarity with S/4HANA On-Premise or SAP ECC is also desirable. This role will focus solely on mid-market projects in the UK. Duties/Responsibilities: • Provide functional-level SAP consultancy on client projects., • Pursue certification in SAP S/4HANA Cloud., • Travel to client sites within the UK as required., • Offer input on pre-sales opportunities when needed., • Work remotely based on client requirements., • Potential for occasional international travel. Required Skills/Abilities: Technical: Proficiency within the following SAP Modules - • SAP Supplier Management, • Materials Management, • Sourcing & Contract Management, • Operational Procurement, • Supplier Invoice Management, • Procurement Analytics, • Central Invoice Management Non-Technical: • Excellent verbal and written communication skills., • Strong interpersonal and customer service skills., • Exceptional analytical and problem-solving abilities., • Results-driven mindset., • Ability to work in virtual teams across time zones., • Self-motivated with a desire to learn and tackle new challenges., • Intellectual curiosity for technological innovation. Education and Experience: • A university degree or equivalent technical/IT education., • Significant experience in SAP ECC., • Considerable experience with S/4HANA On-Premise., • Ideally, several months of experience with S/4HANA Cloud versions such as 2208, 2302, or 2308. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities. Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you. As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation. You will be responsible for: • Lead store operations bringing energy and vision to create a memorable shopping experience., • Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall., • Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth., • Managing staff and volunteers where you’ll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store., • Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme., • Ensuring sales targets are met and direct costs are kept within managed budgets., • Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed., • Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. Key Criteria: • Solid retail experience, preferably in fashion/clothing., • Experience in managing a team. Managing volunteers would be an advantage., • Comprehensive understanding of retailing and merchandising display., • Experience of cash handling and financial management procedures (including completion of sales records)., • Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion., • Good organisational skills and the ability to prioritise workload, balancing competing demands., • Understanding of health and safety procedures in a retail environment. Additional Information Vacancy type: Permanent, full time Location: Edmonton Store Salary: £23,023, per annum + benefits + London allowance if applicable Hours per week: 35h Closing date: 23rd October. We are reviewing applications as they come in so early applications are encouraged. Please see the full job description ___ and our candidate pack ___ Please see the full job description and our candidate pack For more information or an informal chat please contact Application Process • To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie., • In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18. Benefits you’ll love: • 25 days annual leave (exclusive of Bank Holidays), • Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%), • Loan schemes for bikes; computers and season tickets, • Continuous professional development opportunities, • Industry-leading training programmes, • Wellbeing and Employee Assistance Programmes, • Enhanced bereavement, family friendly and sickness benefits, • Access to Blue Light Card membership, • Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments. Please email any requests to

Buildings Facilities Supervisor Location: London Report To: Senior Data Centre Manager Job Purpose: The Facilities Buildings Supervisor oversees all DataCenter Client London Data Centre buildings, ensuring operational excellence across the campus. This includes managing building fabric, office spaces, subcontractors, and compliance with industry standards and legislation. The role focuses on continuous improvement and effective project management for building maintenance and enhancement. Key Responsibilities: • Manage maintenance and enhancements of building fabric and grounds., • Lead projects for building maintenance, including RAMS, permits, and sign-off., • Ensure compliance with various regulations (e.g., water, fire safety, HSE, noise, waste, etc.)., • Collaborate with Risk & Compliance to ensure adherence to legislation., • Oversee subcontractors and manage health & safety for building-related works., • Support audits and track incidents, complaints, and non-conformities., • Manage office spaces, including stationery, coffee machines, and vending services., • Track building assets via the CAFM system and ensure ongoing maintenance., • Complete building checks and maintain a clean, presentable front-of-house environment. Regulatory Compliance: • Ensure compliance with Health & Safety, Environmental Protection, and various ISO standards (e.g., ISO 9001, ISO 27001, ISO 14001, etc.). Qualifications & Experience: • Essential: Experience in building management, service delivery, and managing teams. PC literacy and strong reporting skills. Knowledge of compliance standards and statutory requirements., • Desirable: Experience in a Critical Environment and familiarity with ISO-regulated processes. Personal Attributes: • Passionate about delivering a world-class environment., • Motivated, organised, and adaptable with strong communication and problem-solving skills., • Customer-focused with a desire to provide high service delivery. Competencies: • Customer Focused: Builds rapport and strives to exceed customer expectations., • Collaborative: Works well with colleagues and suppliers to achieve team goals., • Ownership: Proactively identifies improvements and adapts to change., • Delivering Promises: Takes responsibility and exceeds targets., • Open and Courageous: Shares feedback, challenges respectfully, and welcomes change., • Energy and Enthusiasm: Motivates others and represents the company positively. If you are an experienced Building Facilities Supervisor/Manager seeking a new challenge in a growing technology infrastructure business, we encourage you to apply now!

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be working hand in hand with our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future. Your Impact • Respond to user-reported issues in adherence to established Service Level Agreements, • Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions, • Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise, • Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix, • Provide timely feedback into the development process on customer-reported product problems, • Document actions to effectively communicate information internally and to customers, • Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications • Previous experience with Endpoint Security software is required, • SIEM experience, including -, • Deep understanding of how SIEMs works, • Experience in creating custom collections and data parsing, • Experience in creating complex correlation rules, reports and dashboard, • Experience in integration and implementation of SIEMs, • Experience working with EDR tools, • Experience with strong communication and customer service skills, • Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols, • Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging), • 4+ years of experience as a Support Engineer, • Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction., • Excellent written and verbal communication skills, • Strong customer advocacy skills and experience, ability to work in difficult customer situations, • Knowledge of Cloud infrastructure a plus, • Experience in incident response a plus, • Experience with scripting a plus The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new ones, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $xxx/yr - $xxx/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

BRITISH AMERICAN TOBACCO Territory Manager Kensington At British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT! · Market leading FMCG brands sold in over 200 markets · Global Top Employer with 52,000 BAT people across more than 180 markets · Times Top 100 company to work for - outstanding Glassdoor reviews · Diversity leader in the Financial Times, International Women's Day Best Practice winner, National Equality Standard & Global Equality Standard Certification, Level 2 Disability Confident Employer status · £36,000 base salary + £3,000 London weighting THE ROLE OF TERRITORY MANAGER: This Territory Manager will play a crucial role in driving share of market growth, volume and brand activations in independent retail outlets · Building close partnerships with independent retailers to drive sales of nicotine based products · Achieving monthly sales targets · Ensuring high levels of customer service at all times and implement effective account management strategies · Ownership of territory planning and management · Drive non-combustible categories to ensure BAT brands achieve market leading status in stores · Working with leading brands such as Vuse, Glo and Velo ABOUT YOU: · A full UK driving license · Experience within B2B or B2C sales positions · Outgoing and positive personality, excellent communicator able to influence others · Great team player but also able to work independently and effectively · Manages time and priorities to ensure maximum productivity · Strong will to succeed with the ability to self-track targets · Basic use of Microsoft Office tools (Word, Excel, PowerPoint, Microsoft outlook) WHAT WE OFFER: · Competitive Base Salary: £36,000 + £3,000 London weighting where applicable · Bonus: Paid quarterly up to 30%, available upon achieving targets · Equipment: Company car, mobile phone, tablet, fuel card · Benefits: Excellent pension scheme, share schemes, private medical cover, life assurance · Non taxable lunch allowance of £7 per day· · 25 days annual leave (excluding bank holidays) · Wellbeing tools: Employee Assistance Program, Mental Well-being App, Mental Health Champions, Allianz Mental Health Service, DoctorCare Anywhere

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact • Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices, • Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction, • Triage and resolve technical issues via ticketing systems, phone, and remote sessions, • Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams, • Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions, • Share insights from customer interactions to improve our product and support experience, • Document troubleshooting steps and resolutions clearly for both internal and customer use, • Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: • Have lived in the UK for the last 5 consecutive years, or, • Hold British Citizenship, • This is essential to obtain UK Security Clearance and is a strict hiring requirement., • Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectively, • Experience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registries, • In-depth understanding of public cloud platforms and deployment best practices, • Strong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE), • Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks., • Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurations, • Ability to communicate complex technical solutions to a wide range of audiences, both technical and non-technical, • Skilled in Python, JSON, YAML, Bash, or other relevant scripting languages, • 3–5 years of experience in Technical Support, or similar hands-on roles, • Bachelor’s/Master’s degree in a technical field or equivalent practical/military experience Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job Title: Membership Officer Location: London, Hybrid 2 days per week in office Are you an organised and customer-focused administrator looking for a rewarding role? The Chartered Institution of Water and Environmental Management (CIWEM) is seeking a Membership Officer to join our dedicated Membership and Professional Standards Team. This is a fantastic opportunity to be at the heart of our institution's success, supporting professionals on their journey with us. About the Role As a Membership Officer, you will be a key player in our membership activities. You will be the first point of contact for queries about CIWEM membership and professional registration with bodies like the Engineering Council and Society for the Environment. Your day-to-day will involve processing applications, providing clear and accurate advice, and ensuring every interaction reflects our high standards of service. You will play a vital role in supporting our members' professional development, from administering applications for our non-Chartered members to assisting with our annual CPD audits and professional review interviews. Your work will directly contribute to the growth of our membership and the success of our Early Careers Network. What You'll Do: • Manage membership and registration applications, providing professional and friendly guidance., • Administer registrations with key professional bodies (Engineering Council, Science Council, SocEnv)., • Support our promotional activities to attract new members and encourage professional registration., • Maintain accurate member records in our CRM system and help improve our processes., • Collaborate with the wider team to support our Membership Strategy and ensure compliance with quality standards., • Provide administrative support for committees, member audits, and training events. About You We're looking for someone with a friendly, supportive, and collaborative approach. You thrive in a busy environment, using your excellent planning and prioritisation skills to manage your workload effectively. We’d love to hear from you if you have: • Proven administrative experience in a busy office, coupled with outstanding customer service skills., • Excellent time management and organisational abilities with a keen eye for detail., • Strong communication and interpersonal skills, with the ability to build effective relationships., • Proficiency in Microsoft Office 365 and experience working with CRM systems., • A proactive, problem-solving mindset and the ability to work both independently and as part of a team., • Enthusiasm, self-motivation, and a willingness to learn. Experience in a professional body or an interest in environmental issues would be a plus, but it's not essential. Why Join Us? This is more than just an admin role. You will be central to the success of our institution, supporting a community dedicated to protecting and improving the environment. You will work closely with a supportive team, including the Head of Membership Services and the Director of Membership and Professional Standards. If you are looking for a role where your skills can make a real impact, we encourage you to apply.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve managing and mentoring this team, focusing on employee morale, development initiatives, and effectively driving success metrics and KPIs for both the managers and their teams. You will ensure your team effectively supports customers in maximizing the security and value of their investments in Palo Alto Networks products. Ultimately, you will contribute to the broader GCS mission of ensuring all customers are reliably deployed, fully adopted, technically healthy, and achieving value from their Palo Alto Networks investments. This position requires a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world’s largest and most well-known organizations. You will also need to build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your Area. Your Impact Team Leadership & Development • Manage and mentor a team of Service Delivery Leaders and Customer Success Managers, • Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention, • Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports, • Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes, • Inspire and attract top talent to your team Account Health Management & Customer Outcomes • Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region, • Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography, • Accountable for executive engagement, account health, and risk mitigation, • Oversee customer planning, deployment, account-level reviews, and escalations, • Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success, • Handle all escalations, executive engagement, and at-risk account interventions, • Drive success metrics and Key Performance Indicators (KPIs) to effectively manage Customer Account Health Managers and their teams, • Track and report on customer success metrics, including net promoter score, customer satisfaction, service level agreements, and value realization Cross-Functional Collaboration & Business Leadership • Lead the communication channel into the business, manage business change, and drive process improvements, • Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals, • Engage with Professional Services for implementations and extended expertise deployments, • Partner with Sales and Product field leaders to drive adoption and retention, • Engage and coordinate customer delivery across Palo Alto Networks teams, including Product Management, Engineering, and Support, • Build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your area, • Ensure consistent application of global playbooks per product, • Provide field feedback and interlock with Product/Engineering, • Align with Support, which is globally owned but locally deployed Qualifications Your Experience • 10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar, including at least 5+ years in a leadership capacity, • Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations, • Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction, • Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams, • Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions, • Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps, • Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict, • A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements, • Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs, • Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success, • STEM Bachelor’s Degree required or equivalent experience; Master’s degree preferred, • Client-focused program management expertise preferred, • Skilled in customer success software (e.g., Gainsight, Salesforce, Smartsheet, Clarizen, Jira) preferred, • Travel: Open to occasional travel according to the need for strategic customer engagement and on-sites, with a potential for up to 30% travel, • Fluent English. Any additional European language will be a plus Additional Information The Team Our Customer Success team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Dynamics 365 CE Developer London (Hybrid - 2/3 days a week) We are working with an established UK-based MS Partner who are passionate about delivering innovative MS solutions to a wide-range of clients. As a Dynamics 365 CE Developer you will be tasked with supporting clients by providing your expertise in building custom extensions to ensure they are close to meeting their business process needs. Experience • Proven experience extending Dynamics 365 CE solutions in one (or more) of the core modules - Sales, Customer Service, Field Service, Customer Insights., • Hands-on experience creating C# plugins and utilising JavaScript to extend data operations and interactivity with D365 CE applications., • Ability to deliver low-code plugins, • Excellent communication skills will be needed so you can translate technical information to non-technical audiences. Responsibilities • Manage your own series of tasks to ensure you are able to deliver quality outcomes., • Collaborate with clients and colleagues to make progress on varying projects., • Provide high-quality code-bases that are aligned with project delivery process. Benefits • Starting salary - up to £60k, • Company bonus scheme, • Private medical cover, • Life assurance and more!

Senior Project Manager – Hospitality/Retail London (Hybrid - 3 days on-site) Circa £65,000–£75,000 + Benefits | Permanent A leading UK brand is looking for a Senior Project Manager to support the delivery of key strategic initiatives as part of a fast-moving transformation programme. Working closely with cross-functional teams across Operations, Tech, Marketing, Finance and more, you’ll help shape and drive business-critical change (Tech and Non-Tech) that improves guest/customer experience, operations and supports long-term growth. About You: • Proven experience delivering cross-functional transformation in hospitality or retail, • Confident in managing projects end-to-end and keeping initiatives and workstreams on track, • Strong communicator who builds trusted relationships with teams at all levels (Exec Down), • Comfortable navigating ambiguity and working hands-on in a fast-paced, waterfall, environment, • Experience in customer, operations, or service design is a plus, • Experience in Tech and Non-Tech initiatives. This is an exciting opportunity to join a high-impact transformation team, where you’ll bring structure, momentum, and delivery expertise to some of the business’s most important work. Please note, you will need Hospitality or Retail experience, and ideally cross functional business transformation experience. Please also note this is not purely a Tech / IT PM, its Business driven transformation, and fast paced waterfall in a lean environment (not Agile/Product/Scrum).

Publishing Officer – Energy Institute (Hybrid, UK) Are you passionate about publishing and making a difference? The Energy Institute (EI) is seeking a Publishing Officer to join our dynamic team and help deliver our technical publishing programme. We produce standards, guidelines, research reports, and digital tools that support the global transition to net zero. This role is ideal for someone who thrives on detail, enjoys problem-solving, and is motivated to make a difference through their work. You’ll manage publishing workflows, liaise with technical committees, and ensure editorial quality and consistency across all outputs. Key Responsibilities • Proofread and edit technical documents to a high standard., • Manage publishing workflows and metadata across print and digital formats., • Liaise with committees and suppliers to ensure smooth production., • Support marketing and promotional activities (email, social media)., • Provide customer service and manage purchases and financial records., • Use data tools (Google Analytics, Oomi, Excel) to improve processes. Skills & Experience Strong editorial and proofreading skills • Excellent project management skills and organisational abilities., • Strong interpersonal skills, with the ability to work collaboratively and convincingly with technical experts and other non-technical stakeholders., • High attention to detail and the ability to maintain quality outcomes under pressure, • Highly self-motivated, flexible, and enthusiastic, with a proven commitment to continuous improvement and learning, • Strong writing skills, with the ability to reframe technical content into engaging promotional material, • An understanding of the importance of collecting, maintaining and using data to inform decisions., • Strong digital literacy, with proficiency using Microsoft Office and Customer Relationship Management and Content Management software. Why Join Us? • Flexible hybrid working, • Inclusive and collaborative team culture, • Mission-led organisation focused on sustainability, • Training and professional development opportunities, • Compressed working scheme – extended daily hours in return for every other Friday off, • All-company/team socials, • 25 days holiday plus bank holidays, • Cycle to Work Scheme Salary - £27,000 to £30,000 per annum, depending on experience Location: UK-based, hybrid working available Apply by: Friday 03 October 2025

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: Join our team as an Application Consultant specialising in SAP EPPM & Professional Services, where you will contribute to mid-market projects in the UK. We are seeking a skilled professional with expertise in SAP EPPM & Professional Services, particularly in S/4HANA Public Cloud. Certification in S/4HANA is highly advantageous, demonstrating your commitment to excellence in SAP solutions. While knowledge of S/4HANA on-premise is beneficial, we also welcome candidates with SAP ECC experience and the right attitude to transition to S/4HANA. Your role will involve delivering innovative solutions tailored to mid-sized organizations, leveraging your understanding of their unique requirements to drive impactful transformations. As an Application Consultant, you will have the opportunity to work on exciting projects within the UK mid-market, directly impacting our clients' success and growth. Join a collaborative team environment that values continuous learning and development, offering opportunities to expand your skills and advance your career in SAP EPPM & Professional Services and S/4HANA. If you are passionate about SAP Projects and Professional Services Solutions, possess expertise in S/4HANA, and thrive in delivering tailored solutions to mid-market clients, we invite you to apply and be part of our mission to drive innovation and excellence in SAP solutions. Duties/Responsibilities: • Work on client projects to provide SAP consultancy at a functional level., • Undergo SAP Certification in SAP S/4HANA Public Cloud., • Travel to client site as and when needed in UK., • Some opportunities to work remotely depending on client requirements., • Provide input into pre-sales opportunities as and when needed., • Possibility of travel to international travel on occasional basis. Required Skills/Abilities: To fulfil the role of Application Consultant you will need to demonstrate the following attributes: Technical – good working knowledge of the following areas of SAP. SAP Enterprise Projects - • Knowledge of Project Structures, • Knowledge of Financial Cost Planning & Budgeting processes, • Integration w/ other modules e.g. Procurement, Sales, Finance, • Period End Processes (e.g. Settlement, Revenue Recognition, • S/4 Timesheeting SAP Professional Services - • Knowledge of Project Structures within Professional Services, • Knowledge of Financial Cost / Revenue Planning, • Integration w/ Sales and Revenue Recognition processes, • Period End Processes, • S/4 Timesheeting General - • Knowledge of relevant Best Practices within both Enterprise Projects and Professional Services, • Knowledge of Extensibility options within Enterprise Projects and Professional Services (e.g. Custom Fields). Non-Technical: • Excellent verbal and written communication, • Strong Presentational skills, • Excellent interpersonal and customer service skills with the ability to advocate standard public cloud functionality to a client, • Strong analytical and problem-solving skills, • Results driven, • Ability to work in (virtual) teams at all levels, across all time zones, • Self-motivation with a drive to learn and pick up new challenges, • Intellectual curiosity for technical innovation Nonessential skills: • University degree or an equivalent technical/IT education, • 7+ years SAP Experience, • Preferably 4 years S/4HANA “on-premise” version, • Ideally 2 years plus S/4HANA Public Cloud experience Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Head of Fire Ark Workplace Risk | Hybrid with occasional travel to our London office | All Business Expenses | Competitive Benefits and Healthcare Ark Workplace Risk is a market leading provider of operational risk, compliance and safety solutions, and work with a prestigious and diverse range of over 500 clients. We are a leading safety consulting company dedicated to providing comprehensive safety solutions to our clients. Our mission is to help organizations ensure a safe and secure working environment for their employees. Role Summary We are seeking an outstanding fire safety professional to lead our fire safety service line. This is a pivotal, high-impact role designed to enhance the technical excellence, strategic development, and commercial success of Ark’s fire safety offering. Reporting directly into the Professional Services Director, the Head of Fire will serve as the technical authority for fire safety across the business, acting as a senior advisor to consultants, the Customer Success Team, and senior leadership. You will be responsible for the development and upkeep of fire safety products, frameworks, and templates, as well as overseeing quality assurance and professional competence within the fire team. This role requires a candidate with deep technical fire safety knowledge, strong stakeholder management skills, and the ability to support both operational excellence and business growth. The Head of Fire will play a key role in supporting the tender process by providing technical input, developing robust fire safety delivery models, and helping to shape compelling proposals that align with client requirements and industry standards. Key Responsibilities Technical Leadership • Act as Ark’s lead technical authority on fire safety matters., • Lead the development, implementation, and upkeep of fire safety service products including:, • Fire risk assessments, • Fire strategies, • Fire management plans, • Compartmentation surveys, • Monitor legal, regulatory and best practice updates (e.g. Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Gateway 2 & 3) and advise stakeholders accordingly., • Support the business in responding to serious fire-related incidents or enforcement actions., • Undertake fire strategies and fire risk assessments for high-risk and complex buildings when required. Quality & Competence • Lead peer reviews of internal priority processes., • Manage the competence framework and CPD schedule for fire safety consultants., • Support the management of the QA / validation process for all fire-related reports, ensuring both quality and efficiency., • Investigate and resolve fire-related non-conformances and systemic issues. Client & Commercial Support • Provide strategic and technical input into client tenders and proposals., • Act as a senior point of contact for technical fire queries from clients and colleagues., • Support business growth by delivering insightful thought leadership seminars/webinars., • Build strong relationships with external bodies such as the Fire Authority, Building Safety Regulator, IFSM, IFE etc., • Help shape the long-term growth and innovation strategy of Ark’s fire safety function. Essential Skills and Attributes • Outstanding technical fire safety knowledge., • Deep understanding of UK fire legislation, supporting standards and approved guidance., • Comfortable with providing confident and calming advice in high-stakes scenarios., • Approachable, collaborative and respected by peers and external stakeholders., • Commercially aware with an understanding of resource allocation, fee proposals and margin protection., • Strategic thinker capable of aligning technical delivery with business goals. Qualifications and Experience • Full membership with the Institute of Fire Safety Managers (IFSM) or IFE., • Registered on the IFSM Tiered Register of Competent Fire Risk Assessors (Tier 3) or eligible., • Ideally holds (or working towards) a Fire Engineering degree., • Holds a minimum Level 5 fire safety qualification., • Experience within consultancy or client-facing fire advisory roles is essential., • Minimum of 8 years in a senior fire safety role, with proven experience in managing complex fire safety assessments and compliance projects. What We Offer • Competitive & tailored salary and benefits package, • Opportunities for professional development and career progression, • A collaborative and supportive work environment focused on achieving excellence in compliance, risk, and health & safety, • Working with our diverse range of clients within the built environment, including residential and commercial., • A wide range of benefits including Private Healthcare plan, 5% matched pension plan, 4x salary life cover, 25 days holiday with option to increase via salary sacrifice, and Perkpal - perks and reward program., • Social events with your colleagues., • Professional Membership reimbursement The business is committed to creating a safe and compliant environment for our clients. As our Head of Fire Safety, you will play a crucial role in delivering trusted compliance solutions and positioning Ark as a leader in fire safety. Apply today to be part of our mission in “Creating a Better World by Delivering Trusted Compliance Solutions.

Senior UX Designer London Hybrid - 3 days pw onsite £60,000 - £70,000 We currently have an exciting opportunity for a Senior UX Designer to join an experienced and dedicated design team working for a unique and leading customer centric business in the not for profit space. You'll be stepping into a collaborative and cross-functional environment where your voice matters. You’ll work as part of Product squads co-creating solutions grounded in real customer needs. The team believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into their design process. About the role • Create evidence-based user journeys across web and native experiences., • Partner with service designers to understand the wider context of services and touchpoints., • Generate and refine ideas that solve customer and business problems., • Produce prototypes and high-fidelity designs, using them to test with users and achieve stakeholder buy-in., • Use psychological principles of design to create experiences that guide, motivate, and support customers in making confident decisions., • Ensure that we design solutions based on problems using root cause analysis, • Use research approaches like competitor analysis to find opportunities for improved journeys., • Apply behavioural insights such as cognitive load, choice architecture, nudging, and persuasive patterns responsibly and ethically., • Balance business goals with customer wellbeing, ensuring that behavioural design approaches build trust and transparency., • Work with researchers to test behavioural hypotheses, measuring the impact of design interventions on customer behaviour., • Translate complex services into clear, supportive journeys that reduce friction and help customers achieve their goals., • Share knowledge and best practices with peers in the UX team. What you'll bring • Extensive hands-on experience in roles such as Senior Product/ UX Designer, across multiple devices and platforms., • Strong skills in interaction, information, and visual design., • Experienced in delivering digital products and services from concept to implementation with measurable impact, • Experience applying WCAG accessibility standards to real-world designs., • Strong communication and presentation skills, with evidence of influencing stakeholders., • Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity, • Knowledgeable in behavioural design principles, with experience applying psychological insights to influence decision-making and improve usability., • Experience working in cross-functional teams alongside product managers and engineers, • Experience mentoring junior designers, supporting their growth and confidence. On top of the salary the successful candidate will receive a generous range of benefits which include: an annual discretionary bonus, non-contributory pension, 28 days holiday, PMI and 4 development days (for learning & development) plus many more. Candidates must be based in the UK and hold a British/EU Passport or Indefinite Leave to Remain. Unfortunately sponsorship cannot be offered for this role. Please apply now with a CV and Portfolio that demonstrates the design process and outcomes across multiple platforms

📍 Fulltime 4 days a week London (1 day per week in office – Liverpool Street or Wimbledon Office) 💼 Depending on Experience + Performance Bonus (5–25%) + Excellent Benefits 🕒 Full-time / Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across motor finance, collections, and customer growth initiatives. You must be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic Service Design, can present easily to staff and simplify service design into plain English Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do • Lead the design of seamless, insight-led services across multiple touchpoints, • Redefine customer journeys and translate them into strategic, scalable design solutions, • Collaborate with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements, • Advocate for customer-first thinking across optimisation and new product development, • Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders, • Present to leadership and influence at ExCo/C-suite level What We’re Looking For • Established years of experience in service or UX design, ideally in complex or regulated environments, • Expertise in service blueprinting, user journey frameworks, and digital product optimisation, • Confident communicator and facilitator, able to lead workshops and stakeholder sessions, • Strong understanding of insight and research, with a strategic mindset and attention to detail, • Experience with Figma, whiteboarding tools (e.g., Miro), or equivalent, • Comfortable navigating ambiguity and contributing to a collaborative, feedback-led design culture, • Diverse backgrounds across digital, professional services, consulting Why This Role? • Work within a supportive and diverse team of 10, including insight analysts and service strategists, • Flexible working culture — including part-time schedules and core hours, • Get exposure to C-suite level work and projects already delivering tangible business results, • Be part of a high-impact team with a strong critique culture and pro bono initiatives, • Contribute to roadmap-shaping projects focused on customer growth, retention, and optimisation To apply for this Senior Service Designer position, please send you CV and portfolio to *Due to the high volume of responses, if you have not received a response in 48 hours please take it that you have unfortunately been unsuccessful. Our client won't be able to sponsor, so please bear this in mind ahead of applying. We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.

Basic Salary: £24,531 per annum - OTE £33,600 per annum Würth UK Ltd has an exciting opportunity for a position within the Telesales Department based at out Warrington Trade Store. The successful candidate will receive a salary of Basic plus variable bonus up to an OTE of £33600 per annum The Würth Group is a leading industrial consumable products provider with over 400 companies and a global workforce of 64,000. Our dedication to quality products and excellent customer service has earned us an enviable reputation and on-going growth. We sell across four main industries: Automotive, Wood, Metal & Construction. Our aim is to drive sales and grow our business with existing customers and seek out opportunities through new customers. We are looking for a driven and dynamic individual who is well spoken, vibrant and engaging. You will have the motivation to sell consultatively offering solutions for your client base, building rapport and long-term relationships. Our success relies on our people and everyone within the company has a part to play in our success. You will be responsible for maximising sales revenue from an existing and established customer base within a designated division through targeted direct marketing and telesales campaigns. Daily Tasks • Follow a journey plan to make a minimum of 80 outbound calls per day, • Promote all contact points, ensuring low customer fluctuation, • Actively sell new articles in every call to extend product range, • Maintain a successful territory by reactivating non-buying accounts and ensuring existing customers do not fluctuate, • Ensure customer data is kept up to date and accurate We Offer: • Basic Salary of £24,531k with generous bonus scheme, OTE of £33,600, • Ongoing incentives to help you achieve your goals, • A chance to be part of our Top Club, where you will win an all expenses paid overseas trips for you and your plus one!, • 23 days holiday (raising up to 28 with Length of Service), • Monday-Friday schedule, • A vibrant, competitive and friendly working environment, • Ongoing training, support and career opportunities, • Pension in line with auto-enrolment, • Health Care plan, • Free parking You Bring: • Good relationship building skills, • A dynamic and enthusiastic personality, • Good work ethic and integrity, • Desire to succeed and achieve targets and goals

About the role We are seeking a proactive, experienced, and service-focused Reception Manager to lead the day-to-day operations of our services and ensure the smooth running of our clinical environment. Reporting to the Head of Patient Services, you will manage the reception teams across three Central London locations and oversee non-clinical facilities, ensuring high standards in service delivery, safety, compliance, and patient experience. You will play a key role in operational leadership and service excellence while working closely with clinical, administrative, and senior management teams. This is a highly visible and hands-on role requiring a blend of people management, operational oversight, and facilities knowledge, ideally within a healthcare setting. Responsibilities Operational Management • Support the Head of Patient Services in delivering efficient, patient-focused services across all sites., • Lead and manage the reception team, ensuring high standards, consistent patient experience, and effective daily operations., • Act as the daily point of contact for operational issues, staffing adjustments, and service escalations., • Oversee scheduling, rota approval, service awareness, and site coverage., • Support recruitment, onboarding, training, performance reviews, and team engagement initiatives., • Collaborate with internal departments and external partners to ensure smooth service delivery., • Participate in the Duty Manager rota, handling remote operational decisions and weekend communications., • Manage non-clinical budgets, payroll approval, and finance processes alongside the Finance Assistant. Leadership • Provide coaching and mentorship to reception staff, including Bank staff and Senior Receptionist., • Promote a culture of continuous learning, accountability, and cross-functional collaboration., • Lead on personal development planning aligned to team and organisational goals., • Collaborate with senior leadership in operational and governance meetings. Compliance & Governance • Ensure non-clinical operations meet CQC, GDPR, and Health & Safety requirements., • Maintain policies and SOPs in collaboration with the Quality and Compliance Manager., • Work with Head of Patient Services to lead incident, complaint, and data breach reporting and support root cause analysis and service improvements., • Conduct internal audits and contribute to maintaining CQC standards and ratings., • Serve as the Health & Safety Lead and Fire Marshal, ensuring compliance across all non-clinical areas., • Conduct and review risk assessments (including fire, DSE, and COSHH), and maintain staff induction and refresher training About You We’re looking for a committed and capable leader with strong customer service management experience, ideally in a healthcare or clinical setting. You’ll bring: • 1–2 years’ experience managing reception, or front-of-house services, ideally within healthcare, hospitality, or a similar regulated environment., • Organisational and time management skills, with the ability to prioritise and manage competing demands., • High level of IT competency and administrative accuracy., • A proactive mindset with a focus on process improvement, collaboration, and problem-solving., • A strong interest in private healthcare and commitment to delivering an outstanding patient experience. Benefits & rewards At Oryon we reward and recognise commitment to work with company benefits which include: • Salary of £34,000 – 38,000 (depending on experience), • 27 days of holiday (+ bank holidays), • Contributory pension and Life Insurance scheme, • Private Health Care scheme and Diagnostic Scans to your Friends & Family by Oryon Imaging, • Other training, learning and development opportunities, • Enhanced maternity and adoption leave, • Cycle to Work Scheme, • Season Ticket Loan, • Benefits platform: Salary Extras provides you with discounts for gyms and online shopping, as well as a rewards platform to recognise good work, • Wellbeing: Employees Assistance Program to support with mental, physical and financial health, • Fruits and refreshments at the office, • Team Events: our Social Butterflies look after the company culture by organising various events throughout the year; from breakfasts at the office, afterwork activity or drinks to all day summer teambuilding, themed parties or even weekends away abroad!

ZIMMERMANN is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, EU, UK the USA and a successful online business. ZIMMERMANN also upholds a well-established wholesale business internationally with an enviable list of major stockists including Net-a-Porter and Saks Fifth Avenue, to name a few. We currently have an opportunity for an Assistant Store Manager on a permanent contract (CDI full time) for our new store opening in London, Sloane Street, in January 2026. Main Responsabilities : The Assistant Store Manager helps the Store Manager with daily operational tasks. He/she is responsible for achieving sales targets and exemplifies excellent customer service. Additionally, the Assistant Store Manager supports the Store Manager in maintaining the store's visual merchandising (VM) standards and creating a memorable experience for customers to drive the store's revenue. The main areas of responsibility are: • Support sales and VM, • Team support and development (training, coaching, etc.), • Back office tasks (reporting, planning, sales culture, stock management, inventory, loss prevention, etc.) This list of responsibilities is non-exhaustive. This is an opportunity for candidates aiming for excellence in their field. Skills, Experiences and Knowledges : • Profound experience in a similar leadership role in London, • Excellent organisation skills and high attention to detail, • Passion for the brand and Fashion retail industry, • Strong communication skills – the ability to interact positively to the team and clients in store, • Fluent in English This list is not exhaustive Why work with us? · Bespoke development plans and access to strong mentors and industry leaders · Ongoing Training & Development to grow your career within Zimmermann · Seasonal uniform provided to all team members · Generous Employee Discount and Bonus Structure · Employee Referral Program with the opportunity to earn bonuses for successful placements · Opportunity to progress your career within an Australian global luxury brand, including international opportunities · Work with high-end fashion and alongside fellow passionate and dedicated Zimmermann team members Only short-listed applicants will be contacted. Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Description Job Title: Data Privacy Lead Job Location: Sunbury-on-Thames Contract Length: Until 30th April 2026 Industry: Oil and Energy, HR Services Working Hours: 8 per day/ 40 per week Role Overview: The Data Privacy Lead is responsible for leading privacy compliance activities within PC&C. The role collaborates with the Data Privacy Manager, Data Privacy Lead, CDPO, Digital Security, and the legal team to ensure data privacy requirements are met. Operations & Advisory is an internal global shared services organisation, responsible for delivering centralised and standardised people services for bp from a number of geographical delivery centres as appropriate for bp’s footprint. Operations & Advisory is the first point of contact for people related matters; the team are policy and process experts, dedicated to delivering the best employee experience. The purpose of this role is to lead privacy compliance activities within PC&C. The Data Privacy Lead will work closely with the Data Privacy Manager (DPM), Data Privacy Lead (DPL), Central Data Privacy Office (CDPO), Digital Security and the legal team where applicable. What you will do: • Working within the compliance framework set by bp’s Central Data Privacy Office (CDPO) and working closely with stakeholders, the PC&C DPM and DPL, country data privacy officers and legal across bp, lead data privacy compliance activities across PC&C, including fostering a privacy culture and embedding applicable policies, procedures, training, and guidance materials., • Partnering with PC&C stakeholders to ensure data privacy risks are considered and appropriately mitigated at the outset of new projects, products and initiatives., • Holding an advisory role on the steps required for works council approvals, including any engagement with in-country data privacy officers., • Periodically hold internal audits within PC&C to ensure the works council agreement is still aligned to systems and data, particularly focusing on any system enhancements., • Accountable for record of processing activity and data privacy impact assessments being completed for any new solutions and reviewing existing record of processing activity assessments for any changes to existing solutions, also ensuring any additional sign offs required from works councils are considered., • Provide oversight for all transparency and individuals rights processes and procedures within PC&C including drafting and maintaining privacy notices and processes for subject access requests and similar rights., • Provide front line awareness and management of data privacy risks within PC&C as part of bp’s group risk management processes., • Assist with the response to incidents or issues involving personal data in PC&C including developing and communicating lessons learned., • Deputising for the Data Privacy Manager as and when necessary, • Act as a senior source of expertise for data privacy, providing specialist advice to guarantee legal grounds for business use cases., • Partnering with PC&C and Solutions Technology Leadership to set a shared strategy and compelling roadmap minimising risks from non-compliance, hence reducing costs, • Partnering with data privacy agencies and benchmarking externally to dial up innovation (compliance) and drive down cost, • Embracing a culture of performance to drive cost efficiency, operational excellence and innovation What you will have: Required qualifications • Formal education: Relevant degree or equivalent qualifications Skills • Proficiency with Excel spreadsheets., • Project Management skills., • Highly numerate / strong analytical skills required., • Interpersonal and communication skills Technical: • Firm understanding of privacy laws, regulations, and principles in jurisdictions where bp operates, e.g., the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and in particular US privacy legislation such as the California Consumer Privacy Act 2018., • Psychological safety, • Legal and regulatory environment and compliance, • Stakeholder management, • Continuous improvement, • Performance and planning, • Commercial acumen, • Agile core principles, • Creativity and innovation, • Budget management, • Customer service delivery excellence, • Workforce Planning, • Resilience, • Teamwork, • Leadership, • Customer centric thinking, • Knowledge sharing, • Behavioural, • Ability to interact with employees at all levels of the organisation., • Holds themselves and others to a high standard of accuracy and attention to detail., • Able to adapt to changing priorities, peaks in workload and deadlines, • Excellent interpersonal and communication skills, with experience of communicating with stakeholders at all levels. This role requires engagement with various levels of the organisation from business leadership to individual contributors and support functions across bp., • A willingness to deal with problems or new tasks together and connecting the dots across seemingly disparate initiatives., • Desirable experience, • Relevant certifications such as IAPP CIPP/US or CIPP/E, • Experience advising multi-national organizations and/or working in a large corporate environment, • Strong stakeholder management skills, • Effective project management and communication skills, • Proficiency in using MS Office/Office365 applications, • Excellence communication (verbal & written) Internal (i.e. within bp) key relationships: • This role reports to the Data Privacy Manager and is part of the Operations & Advisory Team, working closely with the CDPO and PC&C to ensure data privacy requirements are met. External (i.e. outside of bp) key relationships: • As needed will work with external vendors on all data privacy related matters as well as attending networking events to ensure their knowledge remains relevant in the data privacy space

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new cutting-edge product designed for property owners and operators in a range of sectors including transport, logistics and industrial. It delivers a comprehensive suite of services including security, health & safety, risk management, energy optimisation, critical asset management, compliance and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Primary Function We are seeking a Lead Event Technician in London to work within the Broadcast Event Services team, based onsite with our client who is one of the world’s largest corporate banking companies. This role is responsible for working within a team of Senior Technicians and Technicians to deliver end-to-end event production including technical coordination, presentation setup and support, AV/VC services, streaming, and event management. The ideal candidate should have a high technical background with an advanced understanding of audio visual systems, specifically Ross Carbonite switcher, PTZ cameras, Cisco Telepresence and Yamaha audio consoles. The candidate requires experience of successfully planning and delivering events, strong problem solving skills, exposure to installed audio-visual systems and the ability to train/act as a mentor. Duties & Responsibilities • Provides top-class customer service skills, being able to explain our services to technical and non-technical event planners as needed, • Acts as a representative of the leadership team, playing an active role in demonstrating company values and leading by example, • Responsible for the successful planning, staffing and delivery of event requests, held within the clients fully equipped event spaces, • Able to operate a range of installed AV systems to an advanced level, including Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles., • Able to operate (or willingness to learn) other event audio-visual systems as required, • Mentor technicians in collaboration with the Operations Manager, • Diagnosing and troubleshooting AV equipment when and where necessary, • Leads on maintaining audio visual equipment as required., • Escalates equipment failures to appropriate inhouse teams and assists with the resolution as needed to maintain service levels, • Reports staff, client or technical failures to the management team and responsible for gathering information required to complete the associated fault forms, within an agreed SLA time period, along with ideas to avoid repeat occurrences, • Ensures SOPs are applied, and that contingency planning is included in event support, • Overall responsibility for the technical team successfully meeting team goals, • Responsible for ensuring all event data is documented for the purpose of reporting, • Is involved in, or owns, special projects or assignments as outlined by the leadership team and executes them within the given timeline, • Leads on R&D efforts, identifying ways in which we can improve quality of output, efficiency through automation/tooling and process improvements, • Assists with the creation of SOP documents, completing detailed event planning documents as well as utilizing internal systems, • Owns the technical support lifecycle and is responsible for managing technical risks throughout pre-production planning, execution and post event, • Works alongside client stakeholders to oversee the delegation of administrative tasks as required such as covering periods of annual leave, • Supports post production services for event recording delivery, • Setting the gold standard for delivering high-quality service to our clients, • Adheres to broadcast standards for remote and recorded attendees, • Responsible for the training of staff and improving their technical proficiency, • Understands how to communicate difficult/sensitive information tactfully, • Develop and support relationships within both the client and wider Dreamtek team, • Performs other ad hoc duties as required by the business Skills & Qualifications • Highly proficient in operating Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles, • Experience working in a broadcast environment, with specific exposure to operating in a gallery/master control room setting, • Able to perform basic video editing tasks such as top and tail and adding lower thirds, • Able to effectively lead and communicate with other remote locations during multi site hybrid events, • Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team, • Self starter that can demonstrate being open to learning, • Understanding and experience of various event formats, including Q&A, training events, town hall meetings etc. Education & Experience • Minimum 5 years of professional technical live event experience

We are recruiting for a Product Owner to define and deliver the future roadmap for our payment’s platform. The current product suite is offered exclusively to companies that are part of the group. The platform has both a Payments Gateway for payment acceptance and processing as well as a Back Office to handle reconciliation, creation of customer funding, generation of fees and initiation of funding instructions. We need an experienced, hands-on candidate who has a clear track record of launching payments products and features in an agile environment. The role reports to the Product Director and will involve working with our software development teams, third party partners as well as operational teams to deliver on their roadmap. The candidate should also be experienced and confident in working collaboratively with customers as well as internal stakeholders. Key Accountabilities: Considers our third-party partner roadmap. Incorporates feedback from our group company ISVs\Software platforms, customers and operational teams. • Creating business cases for each roadmap product and feature that outlines the customer value and cost benefit., • Following the Product Delivery Framework to gain roadmap sign off from the Leadership team., • Break down products and features from the roadmap into EPICS and stories for delivery by an Agile software delivery team., • Work with our technology to deliver and plan releases., • Participating in, and leading where necessary, all agreed Scum ceremonies, Refinement, Demos, Scrum of Scrums etc., • Defining and including relevant non-functional requirements in feature delivery. Working with the Head of Technology and other key technical stakeholders to obtain., • Defining and including operational requirements in feature delivery. Working with the Head of Operations and Head of Risk to obtain., • Creating supporting documentation to Stories and EPICs for development teams or other third parties to help explain goals or difficult concepts. To include process flows, sequence diagrams, wireframes etc., • Producing value and benefits documentation to share with non-technical stakeholders such as the Marketing and Commercial teams as part of the Product Roll Out., • Working with ISVs\Software Platform stakeholders and Technical Implementation Managers during initial adoption and integration phases so feedback can be incorporated into the backlog., • Understand and be able to talk confidently to both technical and nontechnical stakeholders about the products and features compared with other products and services in the market particularly those that the group companies are already integrated to., • Produce and keep updated, competitor analysis. Required skills and experience: • Understands how card payments work and the roles and responsibilities of a Gateway and \ or an Acquirer., • Experience of product owning API based products., • Experience of working in an Agile Software Development environment including working with a development team and writing Epic and User Stories., • Excellent, assertive presenting and verbal communication skills., • Excellent written communication skills in including roadmaps, feature positioning, business cases., • Self-starter with track record of taking initiative and attention to detail., • Ability to work autonomously and collaboratively with fellow delivery stakeholders., • Accomplished with all common office software applications including MS project or MS Teams Planner. Desired skills and experience: • Experience of working for a Payments Gateway, Acquirer, Payments Facilitator., • 3-5 years of Product Owner experience in a software development environment for payments products., • Experience of Feature Flags and tools to support this (e.g. Launch Darkly.), • Experience of product ticketing software (e.g. Azure Dev Ops, JIRA.), • Experience of collaborative documentation tools (e.g. Confluence.) Required behaviours and attributes: • Clear, concise verbal and written communication., • Self-starter, requires little supervision, knows what needs to be done., • Well organised, able to work on multiple work streams concurrently., • Naturally inquisitive, curious about how things work, keen to learn. Why choose us? Join a rapidly growing collaborative of disruptive technology companies working together to build a brilliant software and payments business with exceptional people and the best products and services. Across our portfolio of tech platforms, we’re creating an environment where talented entrepreneurs and businesses flourish. Formed in 2018 with investment from New York-based private equity firm Aquiline to build a portfolio of complementary software with our own integrated payments platform and professional service businesses. Our headquarters are in London, and within our UK based operation, we’ve been adding (through acquisition) a new business to our group at the rate of almost one each month. These market-leading software businesses form our five divisions across a number of verticals, with our integrated payments platform, intrinsic to the entire organisation. Our team is over 900 people strong, and we work from home and offices throughout the UK. Working better together is central to everything we do, which is an advantage, as each time we add a new business, we’re adding new ideas and innovation. Our vision and mission is to build a brilliant business with the best products and the best people, and by integrating our software and payments platform, we’re able to deliver the best solution for our customers. Our FAIR™ Values: Our fair Values help our team, our suppliers, partners and customers check how we are interacting and dealing with each other. • Future Proofed- We seek out innovation and we continually strive for progress., • Approachable- We’re approachable and communicate with respect and empathy., • Integrity- We always do what we believe to be the right thing., • Responsible- We are accountable for ourselves, each other and our organisation.

Lead UX Designer London Hybrid - 3 days pw onsite £75,000 to £85,000 We currently have a unique opportunity for a Lead UX Designer to join a one of a kind organistation in the not-for-profit space, whose customers are at the heart of everything they do. You'll be joining a UX team working collaborative and cross-functional environment co-creating solutions grounded in real customer needs. This is an integral role and will play a lead role in continuously improving the design methodology, tools, processes and embedding UCD principles across the business. You will also developing, mentoring a leading a team of 3-5 UX Designers. What you'll be doing • Champion user centred design and inclusive research so customer insight, behavioural data and service metrics inform decisions at roadmap and portfolio level., • Oversee experience quality from discovery through to measurement, ensuring the right problems are solved and the right fidelity delivered at the right time., • Establish principles and guidelines for using behavioural insights ethically across Motability Operations’ digital services., • Promote accessibility and inclusion, with strong practical knowledge of WCAG 2.2 and how to apply it across web and native experiences., • Coach and mentor designers at all levels, creating conditions where people do their best work., • Shape and promote a culture of design excellence, ensuring the UX team grows in influence and capability. What you'll bring.... • Extensive hands-on experience in roles Lead Product/ UX designer roles across multiple devices and platforms within B2C environment, • Experience of shaping product or service direction in complex environments., • Strong experience in Behavioural Design and understanding of psychological principles of design, • Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity, • You'll be an accessibility advocate with deep knowledge of accessibility and inclusive design, with practical expertise in applying WCAG 2.2 standards., • Strong leadership skills with a passion for developing and mentoring people, • Experienced in designing end to end user experiences using qualitative and quantitative data to create digital user experience journey maps., • Experience using a test and iterate approach through usability studies, and collaborating on early UX research methods, • Ability to form strong trust-based relationships with team members, peers, managers and stakeholders, • Advocate and provide guidance on how to use customer insights and data to inform the user experience and present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints, • Experiencing of cementing UCD design principles with a business., • Strong leadership skills with a passion for developing and mentoring people, • Very strong communication skills, able to present and communicate to different types of audiences using a variety of artifacts and methods, • You'll enjoy working in a collaborative, team-oriented, cross-functional environment On top of the salary the successful candidate will receive a generous range of benefits which include: an annual discretionary bonus, non-contributory pension, 28 days holiday, PMI and 4 development days (for learning & development) plus many more. Candidates must be based in the UK and hold a British/EU Passport or Indefinite Leave to Remain. Unfortunately sponsorship cannot be offered for this role. Please apply now with a CV and Portfolio that demonstrates the design process and outcomes across multiple platforms

BRITISH AMERICAN TOBACCO Territory Manager Bermondsey At British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT! • Market leading FMCG brands sold in over 200 markets, • Global Top Employer with 52,000 BAT people across more than 180 markets, • Times Top 100 company to work for - outstanding Glassdoor reviews, • Diversity leader in the Financial Times, International Women's Day Best Practice winner, National Equality Standard & Global Equality Standard Certification, Level 2 Disability Confident Employer status, • £36,000 base salary + £3,000 London weighting THE ROLE OF TERRITORY MANAGER: This Territory Manager will play a crucial role in driving share of market growth, volume and brand activations in independent retail outlets • Building close partnerships with independent retailers to drive sales of nicotine based products, • Achieving monthly sales targets, • Ensuring high levels of customer service at all times and implement effective account management strategies, • Ownership of territory planning and management, • Drive non-combustible categories to ensure BAT brands achieve market leading status in stores, • Working with leading brands such as Vuse, Glo and Velo ABOUT YOU: • A full UK driving license, • Experience within B2B or B2C sales positions, • Outgoing and positive personality, excellent communicator able to influence others, • Great team player but also able to work independently and effectively, • Manages time and priorities to ensure maximum productivity, • Strong will to succeed with the ability to self-track targets, • Basic use of Microsoft Office tools (Word, Excel, PowerPoint, Microsoft outlook) WHAT WE OFFER: • Competitive Base Salary: £36,000 + £3,000 London weighting where applicable, • Bonus: Paid quarterly up to 40%, available upon achieving targets, • Equipment: Company car, mobile phone, tablet, fuel card, • Benefits: Excellent pension scheme, share schemes, private medical cover, life assurance, • Non taxable lunch allowance of £7 per day·, • 25 days annual leave (excluding bank holidays), • Wellbeing tools: Employee Assistance Program, Mental Well-being App, Mental Health Champions, Allianz Mental Health Service, DoctorCare Anywhere

Role : Senior Business Development Manager Reporting To : Senior Sales Director Salary : £50,000 – £60,000 per annum with OTE potential of £90-100,000 Industry : PropTech | SaaS | Sales About Searchland Searchland is a high-growth B2B proptech company transforming how businesses and individuals access and leverage property data. Our platform empowers property developers, land agents, architects, and planners with real-time insights, helping them make smarter, data-driven decisions when acquiring and developing land. In just five years, we’ve built one of the UK’s most advanced property data pipelines, integrating thousands of data sources and processing terabytes of information with less than 24-hour latency. Our cutting-edge platform is shaping the future of property intelligence. We are looking for an experienced Senior Business Development Manager who has a proven background within the real estate, property, or land sector. This role is not suitable for candidates without industry experience. Your Responsibilities • Drive new business opportunities by engaging with decision-makers across the real estate, construction, land, and PropTech industries (via calls, video meetings, and in-person)., • Deliver compelling product demonstrations of the Searchland platform, tailoring messaging to customer needs and industry challenges., • Act as a trusted advisor, helping customers understand how to maximise value from the platform and embed it into their workflows., • Capture and share customer insights, including user feedback, market trends, and opportunities for product enhancement., • Partner with the wider team and founders to continuously evolve the sales strategy and contribute to company growth., • Refine and implement effective sales processes, balancing autonomy with our best-practice customer journey framework., • Identify opportunities to enhance self-service sales and contribute to scaling initiatives., • Represent Searchland at industry events, building relationships and raising brand awareness. Essential • Proven experience as a Senior Business Development Manager or equivalent senior sales role., • Minimum 2 years of experience within Real Estate, Land, Planning, or PropTech. This is non-negotiable., • Demonstrated ability to deliver impactful product demonstrations (virtually and in person)., • Proficiency in CRM platforms such as HubSpot, with a structured approach to pipeline management., • A consistent track record of meeting or exceeding sales targets., • Skilled at presenting to a variety of stakeholders, adapting communication style to different audiences. Nice to Have • An existing network within the property, planning, or PropTech ecosystem. What We Offer • Flexibility on location and hours, so you can balance life and work in a way that suits you., • Enhanced family policies that support you through important life moments., • Employee EMI Scheme, giving you a real stake in the future of Searchland., • Quarterly activities and initiatives that celebrate and support female representation in tech., • 33 days annual leave (including bank holidays)., • Your birthday off, along with a Christmas office shutdown as gifted leave., • A MacBook and full home office setup., • Monthly free lunches and regular team socials., • Team-building activities such as bake-offs, 3 Peaks challenges and more., • Company trips and staycations, subject to target. We are committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We welcome applications from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic. If you require any adjustments during the recruitment process, please let us know—we are happy to support you.

BRITISH AMERICAN TOBACCO Territory Account Manager Bermondsey At British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT! · Market leading FMCG brands sold in over 200 markets · Global Top Employer with 52,000 BAT people across more than 180 markets · Times Top 100 company to work for - outstanding Glassdoor reviews · Diversity leader in the Financial Times, International Women's Day Best Practice winner, National Equality Standard & Global Equality Standard Certification, Level 2 Disability Confident Employer status · Excellent compensation and benefits package - see below THE ROLE OF TERRITORY MANAGER: This Territory Manager will play a crucial role in driving share of market growth, volume and brand activations in independent retail outlets · Building close partnerships with independent retailers to drive sales of nicotine based products · Achieving monthly sales targets · Ensuring high levels of customer service at all times and implement effective account management strategies · Ownership of territory planning and management · Drive non-combustible categories to ensure BAT brands achieve market leading status in stores · Working with leading brands such as Vuse, Glo and Velo ABOUT YOU: · A full UK driving license · Experience within B2B or B2C sales positions · Outgoing and positive personality, excellent communicator able to influence others · Great team player but also able to work independently and effectively · Manages time and priorities to ensure maximum productivity · Strong will to succeed with the ability to self-track targets · Basic use of Microsoft Office tools (Word, Excel, PowerPoint, Microsoft outlook) WHAT WE OFFER: · Competitive Base Salary: £39,000 · Bonus: Annually up to 40%, available upon achieving targets · Equipment: Electric company car, mobile phone, tablet, fuel card · Benefits: Excellent pension scheme, share schemes, private medical cover, life assurance · Non taxable lunch allowance of £7 per day· · 25 days annual leave (excluding bank holidays) · Wellbeing tools: Employee Assistance Program, Mental Well-being App, Mental Health Champions, Allianz Mental Health Service, DoctorCare Anywhere

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It's a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Hounslow team. The Store: As our Hounslow Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! About you: • You have previous store/deputy management experience, • You have a track record of effectively leading and managing a team, • You identify yourself as a New Look brand adorer, • You have a history of delivering and exceeding KPI’s and key objectives, • Commercial acumen, • Excellent communication and interpersonal skills to engage with customers and provide exceptional service., • Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks … Being part of the New Look Team means you get access to a great range of benefits & perks … 👗 You’ll our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members! 🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. 💰 Plan for your retirement while you work with our contributory private pension scheme. 💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme. 🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. 👩🏻 ⚕️Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. 🚲 Do your bit for the environment and save money with our Cycle2Work scheme. 👩 👩 👧 👦 All employees are covered by our life assurance policy from day one. ❤ We're proud to partner with the ___ and ___ Please note – these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

ROLE DESCRIPTION: Are you passionate about education, international cultures, and student support? English Path is offering an exciting internship opportunity that will immerse you in the inner workings of a dynamic English language school, supporting both our Student Services and Academic teams. This internship is ideal for current students looking to gain hands-on experience in student engagement, academic administration, and even sales & marketing. You will be part of a supportive team, develop real-world skills, and contribute to an inclusive and globally minded organisation. What you will do? • Greet and assist new students during their orientation., • Help plan and promote weekly social activities., • Support student queries at reception and by email., • Prepare learning materials and student certificates., • Assist with timetable and records management., • Create engaging content for social media and centre displays., • Contribute to marketing efforts and community outreach., • Work with experienced professionals across multiple departments. What you will gain: • Practical experience in student support and academic operations., • Confidence in cross-cultural communication and teamwork., • A reference letter and personalised feedback on completion., • Improved organisational, digital, and customer service skills. You will need to be: • A student on a recognised internship or placement scheme that forms a mandatory part of your education., • Friendly, organised, and comfortable working with people from different cultures., • B2 level of English or above., • Fluent in spoken and written English., • Confident using MS Office and quick to learn new systems. Important Information: • You will receive a full induction, including training on safeguarding, data protection, and health & safety., • This is a voluntary learning experience and not a paid role., • All tasks are non-essential and designed to support your development., • You must have the right to volunteer in the UK; DBS checks may apply. WORKING HOURS & BENEFITS: • Up to 35 hours per week (flexible, to be agreed in advance)., • Interns are entitled to a 30-minute break for every 6 hours worked., • Participants may be issued a travel card to support transport to and from their placement and reimbursed for lunch expenses up to a maximum of £7.50 per day. OTHER INFORMATION: • This role is a voluntary placement and not a contract of employment., • The intern is under no obligation to attend or perform any duties., • All placements are managed in line with EP’s Intern, Work Experience and Volunteer Policy and UK employment law., • Interns must have the right to volunteer/work in the UK.