The Royal Town of Sutton Coldfield, Birmingham
Duties include managing the take away shop, inventory management of non food items, oversee service offered; team management, maintaining co-ordinating with the kitchen team for customer service; deciding on themes and promotions; interacting with the customers and ensuring that an excellent service is offered; negotiating with suppliers; pricing dishes in the menu; tracking payment of bills and invoices; efficiently handling customer queries/complaints; managing staffing requirements; quality control; purchasing and inventory checking; being responsible for health, safety and hygiene standards; making sure that the shop complies with all the legal requirements; preparing reports for the management, etc.