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Join Our Team: Ecologist \n\n We’re excited to welcome a new Ecologist at our West Midlands location \n\n Navigate your future and lock in your career as we keep our canals open and alive. \n\n Working Hours & Location \n\n This is a 2 year fixed term opportunity and follows a 37 hours, Monday to Friday working pattern and will be home-based, with the allocation of a nearby Hub in the West Midlands for collaborative working. You will attend site visits across the West Midlands region. \n\n See our network here: \n\n Role Overview \n\n The Ecologist will provide the Trust with technical expertise in Ecology, with particular responsibility for a defined geographical area and/or for particular topics at a regional / national level. Working proactively, they will support and develop the Trust’s protection, improvement and promotion of the natural environment of the waterways and provide professional environmental services within their area of expertise to help achieve a wide range of corporate objectives. They will deputise for the Environment Manager (EM) in their absence. \n\n Key Responsibilities \n\n\n\t • Provide expert technical advice relating to ecology as requested.\n\t, • Within region, lead on the development and implementation of relevant Asset Management Strategies (vegetation, environmental assets) to protect, maintain, and where appropriate, enhance condition of the assets and their performance for the customer.\n\t, • Implement relevant survey, monitoring and maintenance programmes for environmental/soft estate assets within their geographical remit, (re-)prioritising work to suit available resources and within delegated authority levels.\n\t, • Contribute to the ongoing development and implementation of an environmental management system (EMS; including associated processes & standards), including environmental audit and compliance monitoring and managing the process of investigation of non-compliances, especially with responsibility for monitoring application within their geographical remit; to maintenance of appropriate levels of environmental training & competency (including certification) in their local area.\n\t, • Work with national colleagues to ensure consistency of document management, management of files and data, including correspondence and compliance with GDPR.\n\t, • Lead on Volunteer Action Plan and it’s implementation. Co-ordinate volunteer activity for ecological works.\n\t, • In collaboration with Environment Manager (EM) and other Senior specialist, lead on implementing corporate targets on raising public awareness of and support for the Trust especially through interest in our environmental assets, vegetation management & dredging.\n\t, • In collaboration with EM and Senior specialist lead on external engagement and fundraising locally to secure additional resources for the Trust, especially through interest in our environmental assets, including protected species and sites and vegetation management.\n\t, • Work with national colleagues on training material for Trust colleagues and volunteers, FAQ’s for customer enquiries etc.\n\t, • Contribute as appropriate to the development and implementation of the Trust’s Asset Management Strategies especially in respect of the Trust’s environmental assets, protected sites, and vegetation management to achieve customer service requirements & positive management of the natural environment efficiently and effectively.\n\t, • In cooperation with EM and other Senior specialist take a lead on regional programmes of engagement with customers, volunteers, stakeholders and the general public to promote the value of waterways and the work of the Trust to increase the Trust’s reputation and influence and secure additional resources for our work, focusing on our key environmental priorities.\n\t, • Co-ordination and contribution to national Communities of Practice.\n\t, • Lead on, in consultation with EM, induction and mentoring of new and junior members of the Environment Team and management of in-team placement volunteers.\n\t, • Lead on areas of work of regional Environment Team as instructed by EM. · Displaying the Trust values and behaviours at all times\n\t, • Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values\n\t, • Degree or equivalent in relevant discipline.\n\t, • Chartered professional, e.g. C.Env and Full member of relevant professional institution, e.g. CIEEM, CIWEM, CIWM, IEMA, etc.\n\t, • Proven post qualification (chartered or equivalent) experience in application of specialist knowledge within a business environment. Maintain relevant CDP.\n\t, • Able to review conflicting (and cross-functional) risks to establish and communicate appropriate options/priorities or make sound judgements within delegated levels of responsibility.\n\t, • Exercise a strategic response to issues.\n\t, • Able to negotiate effectively with internal and external contacts to achieve desired outcomes for the Trust\n\t, • Able to support other areas of the Trust’s business in an appropriate manner, taking account of overall business priorities and negotiating resources as appropriate\n\t, • High level knowledge and practical experience of operating within, UK & European environmental policy and regulatory frameworks\n\t, • Experience of operating within a customer service environment\n\t, • Understanding and adhering to Trust governance, financial controls and systems of compliance\n\t \n\n IND HP

Service/Installation Engineer (Field Based)\n\nUK & Ireland (Field Based)\n\n£40,000-£42,000 + Overtime + Company Car + Pension + Health Care) + Life Insurance + Long Working Day + Training & Development\n\nExcellent opportunity for a skilled Engineer to join an innovative and industry-leading company in a field-based position offering variety, autonomy, and professional growth.\n\nOn offer is a hands-on and customer-facing role where you will play a key part in the installation, commissioning, and servicing of specialist industrial equipment across the UK and Ireland, ensuring high standards of quality, performance, and customer satisfaction.\n\nThis company operates within a highly technical and fast-evolving industry, providing bespoke engineering solutions to clients across multiple sectors. They are now seeking a dedicated Service/Installation Engineer to support their continued growth and uphold their reputation for excellence.\n\nThe day-to-day responsibilities of this role include carrying out installation and commissioning work, diagnosing and repairing faults, providing customer training, and delivering a high level of technical support both on-site and remotely.\n\nThe ideal candidate will have a background in mechanical and/or electrical engineering with strong problem-solving skills and a proactive, customer-focused attitude.\n\nThe Role:\n * Installation, start-up, and commissioning of specialist equipment\n * Servicing, maintenance, and technical support across the UK & Ireland\n * Diagnosing and repairing mechanical and electrical faults\n * 24/7 call-out rota (1 week in 6) with overtime compensation\n * Attending training sessions in Europe as required\n * 38-hour week: Monday-Thursday 8:30am-5:00pm, Friday 8:30am-3:00pm\n\nThe Person:\n * Mechanical or Electrical Engineering qualification (or equivalent)\n * Previous experience in an industrial or manufacturing environment desirable\n * Strong communication, organisation, and problem-solving skills\n * Proactive and customer-focused with a willingness to travel regularly\n * Full UK driving licence and flexibility for occasional weekend work\n\nReference Number: BBBH(phone number removed)\n\nTo apply for this role or to be considered for further roles, please click "Apply Now" or contact Eve Terry at Rise Technical Recruitment.\n\nRise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.\n\nThe salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.\n\nRise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.\n\nThe salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.\n\nWe are an equal opportunities company and welcome applications from all suitable candidates

Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since 2000, we’ve been keeping businesses connected. We don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer’s real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: • Act as the primary technical contact for assigned customers., • Build strong, long-term relationships with customer stakeholders at all levels., • Take full ownership of the customer’s technical landscape, understanding how systems are actually configured and used., • Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: • Carry out regular technical reviews and forward-planning sessions with customers., • Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management., • Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options., • Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: • Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery., • Act as an escalation point for complex or recurring technical issues., • Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: • Support customers with infrastructure changes, upgrades, and cloud adoption., • Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): • Identify genuine opportunities for improvement, optimisation, or additional services based on customer need., • Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility., • Support customers in optimising service consumption, licensing, and support models., • Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: • Maintain accurate technical documentation, diagrams, and configuration records., • Ensure clarity around what is in scope, out of scope, supported, and unsupported., • Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: • Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role., • Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services., • Good understanding of security posture, identity models, backup, monitoring, and endpoint management., • Experience supporting SME to mid-market customer environments. Professional Skills: • Confident, professional communicator with excellent customer-facing skills., • Ability to translate complex technical issues into clear, practical advice., • Highly organised, able to manage multiple customer relationships effectively., • Calm, methodical approach to problem solving and escalation. Desirable: • Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role., • Experience working alongside sales or account management teams., • Exposure to regulated or security-focused environments. Qualifications (Desirable): • Microsoft certifications (Microsoft 365, Azure, Security)., • ITIL Foundation or equivalent service management experience., • Relevant technical certifications (networking, security, backup, cloud).

Regional Service Manager\n\nCommercial Coffee Machines - West Midlands\n\nBirmingham, Wolverhampton, Coventry, Worcester\n\n£48,000 - £55,000 Basic Salary + £6k Car Allowance + Benefits\n\nHave you managed smaller field service teams before?\nFamiliar with electromechanical products?\nUsed to working in an SLA focused, fast paced environment?\nLooking for a hands-off position?\nEnjoy coffee (not essential)?Our client is looking for Regional Service Manager to join their expanding team in the Midlands. Great training opportunities and a chance to further develop your career and management style.\n\nYour Role as a Regional Service Manager:\n\nYou'll be directly managing 15 field service engineers within the coffee and drink sector.\nOut in the field with team members 3 days per week.\nProvide 1st and 2nd line support to customers when needed.\nMonitoring and improving KPI's, SLA's and other targetable activities.\nAlso dealing with the daily admin such as overtime, holidays, and sickness.\nConducting reviews, arranging required training with the internal training team in Coventry.\nLiaising with the scheduling team to ensure team diaries are workable.\nReporting to the MD and Operations Director.\nMonday - Friday, daytime hours + 1-in-4 weekends (home based).Ideal Background for the Regional Service Manager Position:\n\nYou really need some previous managerial experience on any electromechanical systems.\nYou'll have worked in fast paced environments with emphasis on SLA's and KPI's.\nEmpathetic and customer focused.\nA good sense of humour.\nStrong time-management and communication skills.\nA love for coffee is advised but not essential here!\nFull UK drivers' licence and right to work in the UK indefinitely as no sponsorship will be provided.\nWilling and able to travel to customer sites with the engineering team as needed.The Company recruiting for the Regional Service Manager:\n\nA rapidly growing and expanding coffee and drinks service provider.\nStrong customer service offering: a company who take pride in their work.\nA casual office environment.\nLonger term progression opportunities.The Package for the Regional Service Manager:\n\n£48,000 - £55,000 basic salary, depending on experience.\n£6k yearly car allowance.\nOn-going training\nLife, medical, and dental insurance.\n25 days holiday plus statsPlease apply for this job online if you are interested and feel you fit the above criteria.\n\nDave is the main point of contact for the role.\n\nINDENG

Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. Client Details Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Business Intelligence & Insights Specialist to deliver insightful reporting, analytics and benchmarking that enable informed decision-making and continuous improvement across the organisation BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Description Key Responsibilities • Dashboarding, Reporting & Automation, • Design, build and maintain BCHG's suite of dashboards, performance packs and automated reporting products using Power BI and aligned tools., • Develop high quality KPI dashboards for Board, Executive, SLT and service teams., • Ensure reporting is consistent, governed and aligned with BCHG's KPI Catalogue., • Work with the Data Governance Manager to apply standards, definitions and quality controls to reporting and dashboards., • Monitor reporting SLAs, refresh schedules and usage analytics to optimise adoption., • Extract, gather, manipulate and interrogate data from multiple sources and present it in a clear, usable format to inform decision-making across the organisation., • Data Modelling & Insight Production, • Analyse trends, patterns and performance drivers across multiple data sets, including but not limited to arrears, repairs, voids, complaints, satisfaction, compliance, assets, HR and financial indicators., • Build analytical models to explore relationships, hotspots and opportunities for improvement., • Develop scenario-planning tools (e.g., void turnaround, EPC uplift, service demand forecasting)., • Prepare, cleanse and structure data from multiple sources to create reliable, reusable analytical datasets., • Benchmarking & Comparative Insight, • Produce benchmarking dashboards reports comparing BCHG to peer providers and national datasets., • Identify performance variations and develop insight-led recommendations., • Work with the Data Governance Manager to advise SLT and Heads of Service on improvement opportunities., • Advanced Insights & Added Value Analysis, • Configure thresholds, alerts and data-driven notifications within dashboards., • Conduct deep-dive analysis on emerging issues, service risks or strategic questions., • Support the creation of predictive, scenario-based and AI-enabled analytical outputs as the organisation's data maturity develops., • ROI, Social Value & ESG Support, • Produce financial and non-financial benefit analysis for strategic or operational programmes., • Support the development of BCHG's ESG reporting, including environmental, social and governance metrics., • Stakeholder Engagement & Support, • Work collaboratively with service areas to understand analytical needs., • Present findings in workshops, meetings and training settings., • Build organisational confidence in reading and interpreting data., • Operate with a high degree of professional judgement, influencing how data and insight is used across the organisation. Profile Skills & Experience Essential • Strong Power BI skills including data modelling, DAX and visual design., • Advanced Excel capability (modelling, Power Query)., • Experience producing dashboards, insight reports and analytics., • Ability to translate complex data into clear, actionable messages., • Ability to communicate effectively with Board and Executive committee members and produce high quality reports for various internal departments and external / 3 party bodies, • Awareness of data protection, data ethics and assurance considerations when handling sensitive operational and customer data., • Experience querying and shaping data using SQL or similar tools to support robust analytical models. Knowledge of housing or other regulated-sector performance areas. Company Benefits: • Flexible pension scheme with up to 7% employers' contribution, • Enhanced sick, maternity and paternity pay, • Subsidised wellbeing events, • 28 days A/L + 1 extra day at Christmas, • Purchase or sell up to one weeks leave per year

Job DescriptionSenior Quality EngineerPermanent UK-Based - West Midlands (Hybrid working)SC Clearance EligibleBuild quality in from the start. Lead by example. Deliver at scale.TXP is growing, and we’re creating a new Senior Quality Engineer role to strengthen quality engineering across our internal platforms and client delivery teams.This is a hands-on senior role for someone who loves building robust test automation, embedding quality into modern delivery pipelines, and coaching others to raise the bar. You’ll work across a variety of technology stacks, environments, and delivery models, with the opportunity to influence how quality is done across TXP.What you’ll be doingYou’ll work as part of agile, cross-functional teams (typically 4–8 engineers), delivering high-quality solutions through short, iterative release cycles. Your focus will be on quality engineering, not just testing.Key responsibilities include: • Designing and building test automation solutions from scratch, • Leading and supporting testing across automation, performance, security, and non-functional areas, • Performing detailed test analysis and test design for complex, highly integrated systems, including regulated environments, • Applying TDD, BDD, and risk-based testing approaches, • Supporting CI/CD pipelines and championing shift-left quality practices, • Delivering testing and assurance across all levels:, • Unit, Component, CIT, • System, Integration, End-to-End, • Non-Functional Testing, • Supporting UAT and BAT, • Analysing business requirements and defining effective testing strategies, • Managing test data, test artefacts, and testing collateral, • Collaborating closely with developers, including pair programming, • Coaching and mentoring less experienced testers and quality engineers, • Working in line with TXP’s technical, service, and quality standardsWhat we’re looking forYou’ll be an experienced quality professional who is comfortable operating at senior level while remaining hands-on and delivery-focused.Experience we value:, • Leading and embedding testing best practice across delivery teams, • Defining testing policies, standards, and guidelines at enterprise scale, • Strong experience building and maintaining automated test frameworks, • Delivery within iterative/agile environments, • Working with Continuous Integration and CI/CD pipelines, • Managing priorities to meet delivery deadlinesTechnical skills:, • Strong software testing and quality engineering expertise, • CI/CD pipelines, • Git / GitLab, • Excellent communication and coaching skills, • Stakeholder engagement and collaborationExperience with some of the following is highly desirable:, • JUnit, Playwright, Selenium, Cucumber, • Postman, Gatling, OWASP ZAP, • Docker / Kubernetes, • Azure and/or AWS, • Accessibility standards and tooling (WCAG, Wave, Axe)About you, • Passionate about quality and engineering excellence, • Comfortable working independently and as part of a team, • Highly organised with strong attention to detail, • Confident juggling multiple priorities, • Positive, driven, and pragmatic in your approach, • Open to travelling to customer sites when required to engage and presentWhy join TXP?At TXP, quality is not an afterthought, it’s built in. You’ll have the opportunity to:, • Shape how quality engineering is done across the business, • Work on varied and meaningful projects, • Influence standards, tooling, and ways of working, • Grow your career in a collaborative, people-first consultancyBenefits: • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities.Grow with us:Work on exciting new projects.If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging.Career growth – we’ve got you!We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities.Be part of the TXP growth journey.We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that.

Job DescriptionQuality EngineerPermanent UK-Based - West Midlands (Hybrid working)SC Clearance EligibleAt TXP, quality isn’t an afterthought, it’s built in from day one.We’re looking for a Quality Engineer to join our growing internal engineering capability. This is a fantastic opportunity to work within modern agile teams, influence quality practices end-to-end, and play a key role in delivering secure, high-quality solutions across a variety of technology stacks.If you’re passionate about automation, continuous improvement, and building quality into every stage of delivery, we’d love to hear from you.What you’ll be doingAs a Quality Engineer at TXP, you’ll work closely with cross-functional agile teams (typically 4–8 engineers), contributing across the full testing lifecycle. Your role will include: • Designing, developing and enhancing automated test solutions aligned to agreed standards, • Performing detailed test analysis and design for complex, integrated systems, often in regulated environments, • Applying modern quality practices such as TDD, BDD and risk-based testing, • Supporting CI/CD pipelines and promoting shift-left quality approaches, • Providing assurance and testing across all levels, including:, • Unit, Component and Component Integration Testing (CIT), • System, Integration and End-to-End (E2E) testing, • Non-Functional Testing (NFR), • Supporting UAT and BAT where required, • Managing test data, artefacts and supporting documentation, • Contributing to business requirements analysis when needed, • Collaborating with developers through pair-programming, • Mentoring and supporting less experienced testing colleagues, • Working in line with TXP’s technical, quality and service standardsYou’ll also work alongside peers supporting a wider range of testing initiatives such as automation, performance and penetration testing.What we’re looking forYou’ll bring strong experience as a Quality Engineer or Test Automation professional, ideally within agile and enterprise-scale environments. We’re particularly interested in people who can demonstrate:, • Proven experience developing and maintaining automated test suites, • Strong understanding of agile, iterative delivery, • Experience working with Continuous Integration and CI/CD pipelines, • Confidence working to defined policies, standards and quality frameworks, • Ability to prioritise work effectively to meet delivery deadlines, • Excellent communication skills and a collaborative, coaching mindsetTechnical skills & toolingYou don’t need experience with everything listed, but exposure to some of the following would be highly beneficial:, • Testing & Automation: JUnit, Playwright, Selenium, Cucumber, Postman, • Non-Functional Testing: Gatling, OWASP ZAP, • DevOps & Platforms: Git / GitLab, Docker, Kubernetes, Azure and/or AWS, • Accessibility: WCAG, WAVE, AxeAbout youYou’ll be someone who:, • Has a strong track record of delivering high-quality testing outcomes, • Is detail-focused, quality-driven and proactive, • Enjoys working both independently and as part of a collaborative team, • Can juggle multiple priorities with confidence, • Brings energy, enthusiasm and a “can-do” attitude, • Is flexible to travel to customer sites when requiredWhy TXP?At TXP, you’ll find a people-first consultancy where quality, collaboration and continuous learning genuinely matter. We offer:, • The chance to shape and influence quality practices, not just execute them, • Supportive, high-performing teams who care about doing things the right way, • Opportunities to grow your skills across modern tools, platforms and delivery models, • Meaningful work that delivers real impact for clients and internal teams alikeBenefits: • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities.Grow with us:Work on exciting new projects.If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging.Career growth – we’ve got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities.Be part of the TXP growth journey. We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that.

Pinewood.AI is looking for a highly skilled and organised Software Delivery Manager to join our Delivery Operations team. In this role, you'll be responsible for driving the end-to-end delivery of software initiatives on our automotive intelligence platform - leading projects from delivery handover through release and ongoing enhancement. The ideal candidate will only have 1 - 2 years experience operating in a similar role. You'll take ownership of the delivery process, working closely with colleagues such as Software Developers, Product Managers, Designers, and other key Stakeholders to ensure projects are completed predictably, collaboratively, and to the highest standard. This role suits someone who thrives in a fast-moving environment, adapts quickly to changing priorities, and brings energy, clarity, and momentum to every project. Please note this role is not a Senior Project Manager position. Key Responsibilities: • Partner closely with Product Managers to understand requirements, shape delivery scope, and ensure releases deliver on the value proposition for our customers., • Translate requirements into clear, actionable delivery plans with well-defined objectives, milestones, and ownership., • Collaborate with technical leads, developers, and product managers to maintain smooth day-to-day execution, manage dependencies, and remove blockers., • Challenge changes to scope or timelines that may impact delivery, proposing options to manage shifting priorities., • Maintain robust project governance through clear status reporting, delivery forecasts, and release plans., • Identify and escalate risks early to minimise impact on delivery., • Actively support and drive quality assurance, backward compatibility, and proactive testing practices to uphold release reliability., • Plan and coordinate release execution (including communications and pilot rollouts) for controlled, successful launches., • Prepare release documentation, internal briefings, and training resources to ensure stakeholders are informed and ready., • Collaborate with Partner Support to resolve product-related issues and drive continuous improvement., • Contribute to the refinement of delivery processes, improving standards and documentation for future projects., • Experience delivering software features or demonstrable ability to drive outcomes in a dynamic environment., • Familiarity with SaaS, DevOps culture, or dealer management systems is a plus., • Delivery-focused mindset with ownership and accountability for end-to-end delivery outcomes., • Strong organisational and time-management skills to manage multiple work streams simultaneously., • Hands-on approach, actively driving progress and resolving blockers quickly., • Confident in challenging stakeholders to protect delivery quality and objectives., • Clear and structured communicator, building trust and alignment across teams., • Adaptable and resilient in fast-changing environments, responding positively to uncertainty., • Excellent collaboration skills with technical and non-technical stakeholders., • Proactive in identifying risks, dependencies, and blockers before they escalate., • Competitive salary based on experience, • Bonus scheme, • Share scheme, • Hybrid working, • 25 days holiday plus all UK bank holidays, • 4x life assurance, • Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption, • Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources), • Ongoing training & professional development, • Free onsite gym (Birmingham), • Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice, • Eyecare vouchers - free eye test and contribution towards prescription glasses, • Regular social events About Us:Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business. Pinewood's cloud-based secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.

Service Delivery Planner Location: Birmingham (B33) Reports to: Service Desk Manager Salary: £27,500 Full-Time | Permanent | Office Based Are you a highly organised, customer-focused professional with a knack for scheduling and coordination? Do you thrive in a fast-paced service environment and enjoy making a real impact on operational efficiency? If so, we want to hear from you! We’re looking for a Service Delivery Co-ordinator to join our clients well known and growing business. In this role you will be supporting field engineers and ensuring exceptional service delivery across reactive, preventative, and remedial maintenance activities. What You’ll Be Doing • Coordinating and scheduling engineer visits for planned and reactive maintenance., • Acting as the first point of contact for customer queries and service requests., • Maximising engineer utilisation and ensuring SLA compliance., • Liaising with internal teams, subcontractors, and suppliers to deliver seamless service., • Managing subcontractor bookings and raising orders in line with company procedures., • Tracking job completion and ensuring accurate reporting across departments., • Supporting national and key account customers with high-level service coordination., • Optimising engineering hours and reducing non-productive time., • Meeting daily/weekly revenue targets., • Ensuring detailed and accurate processing of service calls., • Strong communication skills with customers, engineers, and internal teams., • Proven ability to resolve customer issues and manage competing priorities., • Commercial awareness and a results-driven mindset., • IT literate (Word, Excel, Outlook) and confident working with service databases., • Calm, resilient, and flexible under pressure., • Be part of a collaborative and supportive team., • Make a real impact on service delivery and customer satisfaction. Apply now or contact us to learn more about this exciting opportunity!

Element has an opportunity for a Customer Service Representative (m/w/d) for our lab in Dudley. Our Customer Service Representatives (CSRs) are the essential first point of contact for customer quote requests. Playing a vital part in keeping our sales engine running: handling pricing enquiries, responding to RFQs (Requests for Quotes), and working closely with sales colleagues to ensure our customers receive timely, accurate responses. Fantastic communicators, our CSRs provide an essential link between our sales teams, customers and our operations colleagues. Key to success as a CSR is the ability to establish a personal rapport with our customers. Confidently and proactively engaging with them by phone and email to ensure our quotes meet their needs. Core Responsibilities • Handle incoming requests for pricing and quotations quickly and accurately, ensuring a high level of service and responsiveness, • Work closely with sales and operations colleagues to deliver well-informed, customer-focused quotes, • Build rapport with customers through friendly, professional communication by phone and email, • Spot potential for additional services by asking thoughtful, customer-focused questions during conversations, • Proactively follow up on outstanding RFQs and requests to keep opportunities moving, • Ensure customer needs are fully understood and addressed, asking clarifying questions where needed Skills • Relevant technical knowledge; sales experience an advantage, • Skilled at explaining technical concepts to both specialist and non-specialist audiences, • Strong knowledge of quotation process (can be developed on the job), • Bachelor’s degree preferred in engineering, science, business, or equivalent experience, • Proficient in MS Office, • Familiarity with CRM an advantage, • Strong communication skills, • Ability to build positive customer relationships, • Attention to detail, • Financial awareness, • Effective time management, • Familiarity with CRM tools, • Working knowledge of our products and services (or willingness to learn)

Local Job Title: Installation Fitter Department: Installation Reports to: Installation Manager SUMMARY Provide service and limited work supervision to complete plant installation, commissioning, equipment maintenance, repair, rebuild, troubleshooting, operator training and warranty commitments at customers operational and construction sites and within a factory assembly premises as required. Complete assigned installation team activities under the direction of the Installation Manager. ESSENTIAL GENERIC DUTIES AND RESPONSIBILITIES include the following. • Plan and supervise the work assigned, • Support scheduled and emergency call outs to clients., • Produce written documentation of all activities., • Maintain progress against the works program., • Check plant and tool certification is in order prior to work commencing., • Comply with safe working practices and requirements at all times, • Plan and perform all work in accordance with established safety procedures and to site Health & Safety conditions., • Other duties may be assigned as required. LOCAL DUTIES AND RESPONSIBILITIES include the following; • Apply training and competency, • Liaise with the customer at site and ensure work is undertaken and completed to the satisfaction of the customer, • Follow company procedures and promptly report quality; health& safety and environmental incidents, issues and risks, • Understanding and assisting the meeting of specifications outlined in engineering drawings, British Standards and Client Specifications, • Work towards solutions to mechanical engineering problems to enable improvements to quality, safety and speed of manufacture and assembly., • Working in higher hazard environments. For example working in confined spaces, at height, with lifting operations, contact with sewage, • Produce daily site reports, weekly time sheets and expenses, monthly mileage logs and van sheets and any other site specific documents., • Identifying and reporting opportunities for improvement, implement change in consultation with Senior Supervisor Fitter, • Contribute in creating standard and specific documents e.g. Method Statements/Risk Assessments, • Assist the Installation Manager in installation team employee assessments and performance reviews SUPERVISORY EXPERIENCE • Evidence and examples at a work site, of:, • Health and safety supervision, • Solving and making decisions, • Leading and managing change, • Effective communication and preventing and resolving conflict, • Completing work on time, to quality standards and to the satisfaction of the customer, • Planning other workers and subcontractors work activities., • Preparing and presenting site safety briefings and toolbox talks., • Assessing and managing safety hazards. EDUCATION, TRAINING AND EXPERIENCE As a minimum, a suitable demonstrable level of Health, Safety Training and Environmental awareness and experience and competence for the work assigned. COMMUNICATION SKILLS Effective communication with customers, suppliers and other contractors at all levels on site Ability to understand and both read, write and converse in English. A full understanding of reading and interpreting Engineering drawings. INDEPENDENT JUDGMENT, DECISION MAKING & PROBLEM SOLVING: Willingness to make decisions requiring the use of a single variable in standard situations. Understanding when a decision should be referred to a manager or supervisor OTHER SKILLS AND ABILITIES Computer Skills: Computer literate with knowledge of Microsoft Office, specifically Word, Excel, Teams and Outlook. Mathematical Skills: Ability to understand and apply mathematical concepts such as addition, subtraction, multiplication and division. Travel: Regular visits to customer, supplier and job sites. Un-restricted ability to travel and spend time away from home for long periods. Other: Ability to work effectively and safely with power tools, chemicals and various materials as necessary to perform field service work. A high level of flexibility in your role and working hours will be required. A good level of physical fitness is required. Experience working on Construction Sites and/or in a construction environment is preferable WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to visit Client’s work sites and other assembly premises, which will involve working in hazardous and access restricted environments. The noise level in the work environment is usually moderate to loud.

Myn is an AI driven marketplace that connects the candidates, clients and recruiters. Myn collaborates with leading employers to offer exclusive, carefully matched contract and permanent positions. Are you an experienced Building Management Systems (BMS) Support Engineer looking to further your career in the BMS industry? We currently have a vacancy for a Support Engineer covering my client's Midlands region. My client can an offer the right candidate an opportunity to work for one of the world’s largest, independently employee-owned BMS companies, promoting growth, collaboration, and well-being as our primary core values. What You’ll Do • Undertake preventative maintenance and diagnostics on building control systems in accordance with the service level agreement between ourselves and our customers., • Carry out small repairs & remedial works, • Provide routine inspections of BMS equipment to ensure optimal performance and reliability., • Respond to customer service calls in the event of a system failure., • Document service activities, including maintenance tasks, repairs, and client interactions. The Ideal Candidate • You should be familiar with Trend & Schneider. Experience with any of the following systems also being advantageous; Siemens, Tridium, Schneider EcoStruxure., • You must have experience of working within the building controls industry, as well as have an understanding of mechanical plant., • You will have proven diagnostic skills and be able to systematically identify and resolve technical problems., • Excellent communication skills, with the ability to explain technical concepts to non-technical clients, • Ability to work independently and collaboratively in a team environment., • Full UK driving licence, • PC literate You will also be required to be on call for emergency or breakdown purposes, on a rota basis. • We offer the following benefits:, • Highly competitive salary based upon skills and experience, • A generous bonus scheme, • Standby allowance, • A wide-ranging company car scheme (that includes fully electric vehicles) or the option of driving your own car and being paid a monthly car allowance, • My client is an employee owned company, which you would become part of after 12 months service, • A contributory pension scheme (the Company contributes 6% of your basic salary), • Free private medical insurance with BUPA, • Life assurance of 4 x annual salary, • 25 days holidays, plus public holidays, with the opportunity to buy an additional 3 days per annum., • Cyclescheme up to £2500, designed to encourage our workforce to keep themselves fit! Take the first step towards an exciting future, with a company that is as committed to you as it is creating a more sustainable future. We can't wait to hear from you!

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

12 month fixed term contract - electrical compliance manager - social housing Property Risk & Compliance Manager - ElectricalSalary: £57,433 per annumHours: 35 hours per weekContract Type: Fixed Term - 12 MonthsRole PurposeThe Property Risk & Compliance Manager - Electrical is responsible for the effective delivery of the organisation’s Electrical Testing Programme and the Non-Gas Heated Properties Compliance Contract. The postholder will ensure all electrical safety obligations are delivered on time, within budget, and to the required statutory and industry standards. The role ensures that all work meets KPIs, SLAs, customer service expectations, and health and safety requirements across the property portfolio. Key ResponsibilitiesElectrical Compliance & Contract Management • Lead and manage the Electrical Testing Programme, ensuring full compliance with statutory regulations and sector standards (e.g., BS 7671, Electrical Safety Regulations)., • Oversee the delivery of the non-gas heated property compliance contract, ensuring all obligations are met., • Ensure all electrical works and inspections are completed within agreed SLAs, KPIs, and budget parameters., • Manage and monitor contractor performance, carrying out audits, site inspections, and quality assurance checks., • Review and approve electrical certification, reports, and remedial actions, ensuring accuracy and compliance., • Maintain up-to-date compliance records and ensure accurate reporting for regulatory and internal governance purposes.Health, Safety & Risk Management, • Ensure all electrical safety activities meet statutory health and safety requirements., • Lead investigations into electrical safety incidents, identifying root causes and implementing corrective actions., • Provide expert technical advice on electrical safety, compliance risks, and mitigation strategies., • Maintain a robust risk register for electrical compliance and escalate risks where necessary.Operational Delivery & Performance, • Develop and implement annual delivery plans for electrical compliance activities., • Monitor programmes to ensure timely completion and efficient use of resources., • Ensure excellent customer service standards are maintained for tenants, residents, and stakeholders., • Support service improvement initiatives, innovation, and best practice adoption across compliance services.Financial & Contract Oversight, • Manage allocated budgets for electrical compliance and related contracts., • Support procurement activities for electrical safety services, including specifications, tenders, and evaluation., • Ensure cost-effective contract delivery and provide regular financial performance updates., • Identify opportunities for efficiencies without compromising safety or quality.Leadership & Stakeholder Engagement, • Provide professional leadership to internal teams, contractors, and partners., • Work collaboratively with Housing, Repairs, Asset Management, and Health & Safety teams., • Present compliance performance reports to senior management, boards, and regulatory bodies where required., • Promote a culture of safety, accountability, and continuous improvement.Qualifications & ExperienceEssential, • Electrical qualification - 18th Edition Electrical Standards, • Recognised electrical compliance qualification (e.g., City & Guilds 2391 Inspection & Testing)., • IOSH Managing Safely or equivalent H&S qualification., • Experience working within a local authority or public-sector environment., • Experience managing compliance for non-gas heated property assets., • Knowledge of asset management systems and compliance software.Key Behaviours & Competencies, • Strong leadership with the ability to influence and collaborate., • Customer-focused approach with a commitment to service excellence., • Analytical mindset with strong problem-solving skills., • Ability to manage complex workloads and make informed decisions quickly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4770416

(REF-NC) Job Title: Senior Business Analyst Job Type: Permanent Location: Solihull (3 days a week on site) Salary: £50,000 Key Skills: BRD, BPM, Systems Implementation, Business Process Mapping Job Purpose: To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating them into technology solutions to support organisational objectives. Key Responsibilities: • Requirements Gathering: Collaborate with internal and external customers to document user/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes., • Requirements and Process Mapping: Support the production of functional and non-functional requirements, business process mapping, modelling, and technology-related consultancy that requires analytical support., • Business Process Analysis: Assist with capturing and modelling business processes, including root cause analysis, to enhance operational efficiency and robustness., • Testing and Transition Support: Assist technology testers and operational teams in testing and preparing for solution deployment, as well as support during the transition to service., • Stakeholder Management: Develop and maintain effective relationships with stakeholders to ensure solutions are practical, supported, and that service delivery issues are identified and addressed., • Team Management: Oversee recruitment, performance, and development of team members to ensure required skills are available to meet service needs. Resources: • Financial Responsibility: No budget responsibility, • Financial Influence: Provides recommendations to support technology decision-making, • Direct Staff Management: Yes, manages 1-5 direct staff Work Experience: • Proven experience in business analysis within technology, • Systems implementation and optimisation experience, • Demonstrated ability to create business cases for change, • Experience in defining functional, non-functional, and CX/UX requirements, leading to technology implementation Job Title: Senior Business Analyst Job Type: Permanent Location: Solihull (3 days a week on site) Salary: £50,000 Key Skills: BRD, BPM, Systems Implementation, Business Process Mapping

Professional Services Consultant This is a growing team with a strong roadmap toward leveraging AI and immerging technology. This role will suit a candidate who is embarking on their professional journey, with 1-5 years of relevant experience. Potentially from a consulting and / or retail background. Please apply if you're interested in configuring complex SaaS solutions. This team will support implementations for enterprise retail customers and having a balance of technical, consulting and customer facing environment. Hybrid working arrangement, commutable to Birmingham / Coventry. Making a career change is a big decision. Why consider Aptos? Become a part of a team that is passionate about creating and delivering cutting-edge solutions for retailers worldwide. At our company, we’re dedicated to supporting your career aspirations and helping you exceed your goals. You’ll benefit from industry-leading training, global development opportunities, and the chance to collaborate within a diverse culture across our offices in nine countries. Our inclusive culture reflects our purpose: to make a difference for every colleague, every client, every day. As a leading provider of Unified Commerce solutions for retail, our technology empowers top retail brands by optimizing product management, promotions, merchandising, and store operations. With the global shift toward our cloud-native, microservices architecture, opportunities for career growth have never been more exciting. Today, more than 100,000 retail stores in fashion, grocery, footwear, general merchandise, discount, and sporting goods rely on our solutions to generate nearly $2 trillion in annual revenue. We hope you’ll join us in driving innovation and delivering impactful solutions as we continue leading the Unified Commerce revolution. Job Title: Professional Services Consultant – Aptos ONE Company Overview Aptos is a recognized global provider of technology solutions that help more than 1,000 retail brands deliver every shopper a personalized, empowered, and seamless experience — no matter when, where or how they shop. Our success is built upon our long history of innovation and collaboration, and our future success will be fueled by passionate, professional colleagues who are driven to find new ways to put the latest technologies to work to solve the many challenges that retailers face. We’re always looking for candidates with a desire to innovate, grow and learn from each other as we work together to help the world’s leading retail brands succeed and thrive. Position Overview As the Aptos ONE Consultant Professional Services point of sale expert, you will work closely with merchants of all sizes and complexity as well as internal cross-functional colleagues and stakeholders to ensure successful delivery of the solution. You will advise merchants on best practices, gather, and document requirements and configure, test, and deliver a solution that adds maximum value for the merchant. You will also contribute and utilize our Aptos A2 process during project implementation, that utilizes our Kickstart foundation for Aptos ONE. Role & Responsibilities: • Manage client expectations and drive a stellar client experience., • Partner with business stakeholders to confirm understanding of business drivers and strategy., • Leverage industry and organizational standards, patterns, and best practices to deliver maximum value., • Establish and foster strong relationships with a broad audience of customers, service providers, vendors, partners, peers, and leadership., • Collaborate with cross-functional peers to establish and maintain organizational best practices, processes, and methodologies., • Proactively lead design sessions with our customers and peers to drive toward decisions related to application configurations., • Configure, document, test & deliver a cloud based point of sale solution within defined time & budget constraints., • Work with project managers to define tasks, estimate efforts and requirements to deliver required solutions., • Be respected as an authoritative source in a narrowly defined functional domain but remain generally knowledgeable regarding broad industry segments., • Deliver comprehensive end-user training & support to business and technical users of all levels., • Log, troubleshoot, diagnose, and resolve technical and functional issues (e.g., application, application integrations, network and hardware), • Participate in the sales process to provide estimates and granular level of effort estimates for anticipated scope., • Provide on-site support for Client Go-Lives when requested., • Provide mentorship to junior team members locally as well as globally., • Perform other duties that will serve as best practices for future implementation. Qualifications: • Experience working in retail is highly preferred., • Ability to present a strong credible image to our customers., • Strong communication, documentation, and presentation skills, • Strong multitasking and time management skills, • Flexibility and adaptability, • Experience working with system integrations., • Knowledge of retail data & data relationships, • Experience working with relational & non-relational database technologies., • Very strong troubleshooting skills and technical aptitude, • General understanding of networking technologies (VPN, firewall etc), • Innovation and ingenuity, • Enjoy collaboration in a team environment., • Analyze Gap requirements throughout Project Implementation, • Ability to communicate fluently in English (written and spoken), • Ability to work remotely efficiently and delivering results on time, • Travel will be required Preferred Skills • Experience in POS implementations or a comparable role, • Experience working directly or indirectly with other Retail functional domains (merchandising, sales audit, eComm etc), • AWS Expertise, • Experience with POSTMAN, REST API, and other test tools, • Experience with Jira, Confluence, and M365 application tool sets, • Understanding of modern security technologies, compliance standards & processes, • Experience working on Agile projects, • Bachelor’s Degree in a related technical field We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice.

Role: Network Subject Matter Expert (SME) Location: Birmingham, UK Key Responsibilities Network Operations and Support Act as a Technical SME escalation contact for complex Network issues Provide Level 3/SME support for Networking services Lead troubleshooting for incidents, outages, performance issues, and service degradation. Manage Network devices including firewalls, routers and Cloud Networking Services etc. Monitor Network environments and proactively identify risks, anomalies, and performance bottlenecks. Service Delivery & Governance Support 24×7 Managed Services operations with on-call rotation as required. Review and improve operational runbooks, SOPs, and knowledgebase articles. Participate in service reviews, RCA discussions, and problem‑management activities. Ensure environments comply with security, governance, and operational standards. Work closely with Service Delivery Managers to ensure SLA/SLO adherence and customer satisfaction. Strong knowledge and hands-on experience with Palo Alto firewalls (VM-PA). Proficiency in working with Firewall Management platforms such as Strata Cloud Manager / Panorama Familiarity with Global Protect. Experience / Understanding of Cloudflare In-depth understanding and practical experience with routing protocols, particularly BGP. Expertise in configuring prefix-lists, route-maps, and BGP filters. Hands-on experience with or knowledge Meraki MX and vMX devices and wireless technologies Experience working with Cisco ISE. Practical experience in Azure Networking, including Azure routing and network security groups (NSGs). Required Skills & Experience 5–8 years in Network services role Strong hands-on experience with Palo Alto Solid understanding of Networking and security concepts Strong ability to troubleshoot Network related system, platform, and application-level issues. Experience with monitoring tools such as Solarwinds Familiarity with ITSM processes (Incident, Change, Problem). UK Security Clearance preferred (or should be eligible for Clearance) Desirable Skiils & Experience Experience in Neworking design ITIL Foundation Cloud platform knowledge (Azure/AWS/GCP) Key Attributes Strong ownership and accountability. Excellent analytical and troubleshooting skills. Clear communication with both technical and non‑technical stakeholders. Ability to work under pressure during major incidents. Customer-first mindset aligned with Managed Services delivery. Self managing in terms of time and having multiple deliverables.

Company: Elizabeth School of London Position: Attendance & Intervention Officer Location: ON-SITE, Birmingham (Apsley House), UK Salary: £26,500 Per Annum Employment Type: Full-Time Working Hours: Tuesday to Saturday, 9am-5pm About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the role To provide Attendance and Intervention support within ESL Group as part of a team focused on supporting group wide activities and processes You will work closely with stakeholders and coordinate Registry support functions to support the student journey. Main Duties and Responsibilities • Develop and implement methods for evaluating student performance, including management of attendance records and registry support., • Monitor, coordinate, and assess student progression and retention rates., • Organize activities aimed at supporting student progress, with an emphasis on improving consistent attendance patterns., • Provide support and guidance to students on course selection and academic progression., • Collaborate closely with partner universities to manage student data accurately and efficiently, ensuring timely and authentic communication regarding student engagement., • Proactively address the requirements of both students and educational institutions., • Provide exceptional customer service and offer clear, authoritative advice on complex regulations and procedures within a complex environment., • Generate precise and timely reports for the senior management team on both a scheduled and ad hoc basis., • Work with the Attendance and Intervention Lead /Student Support Manager to enhance the skills of the members in Intervention Support and Student Support teams through the creation of guidance materials, sharing of best practices, and conducting regular training and process evaluations., • Offer expertise on procedures and regulations related to the Registry and partner universities, briefing staff when necessary and addressing non-compliance issues., • Plan and conduct events and workshops as part of the Attendance role., • Demonstrate experience of delivering high profile, complex activities that involve liaison with external stakeholders., • Assist in developing new assessment strategies, that can improve student engagement and retention. Skills and Qualifications Essential: • Bachelor’s degree from a recognised university, • Knowledge in Customer Service Standards, • Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy, • Highly developed oral and written communication skills, • Ability to work on own initiative, demonstrating a positive approach to problem solving., • Willingness to learn and develop and contribute to the wider activities of improving the overall attendance of the school. Desirable: • Higher Education Experience, • Customer Service Qualification Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Permanent Position Up to £45,000 a year + 5k car allowance Solihull We are looking for a Technical Customer Success Manager to become a trusted advisor for a portfolio of managed IT customers, helping them maximise value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You’ll combine strong technical understanding with relationship management skills, acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You’ll help customers understand their environments, reduce risk, improve performance and ensure they receive an exceptional service experience. We’re specifically looking for someone who understands real-world IT environments because they’ve worked within them directly and someone who can confidently speak with both technical teams and non-technical stakeholders alike. Key Responsibilities • Act as the primary technical and customer success contact for a portfolio of managed IT customers, building strong long-term relationships., • Develop a deep understanding of each customer’s IT environment, infrastructure, cloud services, security posture, and operational challenges., • Conduct regular customer success reviews, technical health checks, and strategic planning sessions to identify risks, improvements, and optimisation opportunities., • Work closely with Service Desk, Engineering, and Projects teams to ensure customers receive a high-quality, proactive support experience., • Act as a trusted advisor, translating technical concepts into clear, practical recommendations for both technical and non-technical stakeholders., • Support customers through infrastructure upgrades, cloud migrations, security improvements, and technology adoption initiatives., • Monitor recurring incidents, service trends, and technical risks, driving continuous improvement and long-term solutions rather than reactive fixes. Key Skills/Qualifications • Previous experience within IT Support, Technical Support, Service Desk, Infrastructure Support, or a similar hands-on technical role before moving into a customer-facing position., • Proven experience in a Customer Success, Technical Account Management, Service Delivery, or client-facing technical role within an MSP, SaaS, or managed services environment., • Strong technical knowledge across Microsoft 365, Azure / Entra ID, Intune, cloud technologies, endpoint management, backup, and IT security best practices., • Excellent communication skills with the ability to explain technical issues, risks, and recommendations in a clear and customer-friendly manner., • Strong relationship-building skills with the confidence to engage stakeholders at all levels and become a trusted customer advisor., • Organised and proactive approach with the ability to manage multiple customers, priorities, and technical discussions effectively., • Commercial awareness with the ability to identify opportunities for service improvement, optimisation, and added customer value without operating as a sales-focused role. Further job details available upon request

Client Services Account Manager\n\nAn exciting opportunity for a client-focused professional to manage key accounts within the construction and building products sector, supporting client relationships, project coordination and service delivery across architects, contractors and developers.\n\nIf you’ve also worked in the following roles, we’d also like to hear from you: Client Relationship Manager, Customer Success Manager, Key Account Coordinator, Client Services Executive\n\nSALARY: £45,000 per annum + Car Allowance\n\nLOCATION: Home-Based (Remote) with Nationwide Client Visits\n\nJOB TYPE: Full-Time, Permanent\n\nJOB OVERVIEW\n\nWe have a fantastic new job opportunity for a Client Services Account Manager to support and develop key client relationships within the construction and building products sector.\n\nAs a Client Services Account Manager you will work closely with architects, developers, contractors and key stakeholders, ensuring a high level of service delivery and supporting project specifications from initial engagement through to completion.\n\nThe Client Services Account Manager role involves coordinating CPD presentations, maintaining strong client relationships and supporting ongoing projects across sectors including education, MOD, boutique hotels and high-end residential developments.\n\nAs a successful candidate, you will join a market-leading organisation, dating back to 1838, known for its expertise, quality and innovation within the construction and building products industry, providing the opportunity to work on high-profile and prestigious projects and build strong, long-term client relationships.\n\nAPPLY TODAY\n\nReady to make your next career move? Apply Now for our Recruitment Team to review.\n\nDUTIES\n\nYour duties as the Client Services Account Manager include:\n\n * Manage Key Accounts: Build and maintain strong relationships with existing clients across multiple sectors\n\n * Client Engagement: Act as a primary point of contact for architects, contractors, developers and stakeholders\n\n * Project Coordination: Support projects from early engagement through to completion, ensuring client requirements are met\n\n * Specification Support: Work collaboratively with stakeholders to support product specifications within project plans\n\n * Deliver CPD Sessions: Coordinate and deliver CPD presentations to clients and industry professionals\n\n * Stakeholder Liaison: Maintain regular communication with estate managers, facilities managers and decision-makers\n\n * Service Delivery: Ensure a high standard of Client Services and responsiveness throughout all interactions\n\n * Sector Support: Assist with projects across education, MOD, boutique hotels and residential developments\n\n * Regional Coverage: Support clients across a designated UK region, including travel where required\n\n * Product Feedback: Provide client insights to support continuous product and service improvement\n\nCANDIDATE REQUIREMENTS\n\n * Previous experience in account management, Client Services or customer relationship roles\n\n * Proven experience of managing client relationships within a B2B or construction environment\n\n * Experience working with architects, developers, contractors or building products\n\n * Strong communication and stakeholder management skills\n\n * Ability to coordinate projects and manage multiple priorities\n\n * Experience delivering presentations or client briefings\n\n * High level of organisation and attention to detail\n\n * Customer-focused approach with a commitment to service excellence\n\n * Ability to work independently and manage a regional workload\n\n * Willingness to travel nationally as required\n\nBENEFITS\n\n * Car allowance\n\n * Pension scheme\n\n * 21 days holiday + bank holidays\n\n * Opportunities for professional development\n\nHOW TO APPLY\n\nTo be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.\n\nJOB REF: AWDO-P14657\n\nFull-Time, Permanent Jobs, Careers and Vacancies. Find a new job. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.\n\nAWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.\n\nAWD-IN-SPJ

Sales Manager - UK, Ireland & France - Automotive Aftermarket\n\nI'm supporting a leading European manufacturer of high‑quality aerosol solutions for the automotive aftermarket, industrial and DIY sectors. With strong brands, modern production sites and a broad distributor network, the business is continuing to expand its presence across the UK, Ireland and France.\n\nWe're looking for a senior Automotive Aftermarket Sales professional who can accelerate regional growth, strengthen relationships with distributors, and shape the commercial strategy across key markets.\n\nIf you're already well‑connected within the UK & Ireland automotive aftermarket, and ideally bring insight or relationships in France, this is a high‑impact role with genuine strategic influence.\n\nWhat's on offer\n\nSalary: £65,000-£73,000 basic\n\nBonus: annual bonus equal to one month's salary with ±20% adjustment based on performance\n\nBenefits: Company car, 25 days' holiday\n\nIdeal locations: Manchester, Birmingham, Milton Keynes, Leeds, Sheffield, Nottingham, Oxford, Leicester, Coventry, Liverpool, Northampton, Derby, Stoke‑on‑Trent, Warrington, Reading\n\nThe role\n\nAs Senior Automotive Sales Manager, you'll take ownership of driving growth across the region, developing distributor performance, and deepening customer intimacy in line with the wider automotive strategy.\n\nYour responsibilities will include:\n\nExpanding sales through distributors and key accounts across the UK, Ireland and France.\nDeveloping and executing regional sales strategies aligned to long‑term growth objectives.\nBuilding strong, trust‑based relationships with customers, partners and industry stakeholders.\nIdentifying new commercial opportunities through market analysis, competitor insight and customer feedback.\nLeading concept selling, account planning and customer development initiatives.\nCollaborating closely with internal teams to ensure service levels, product availability and operational excellence.\nProviding functional leadership to Sales Representatives and Merchandisers (no disciplinary responsibility).This is a role for someone who thrives on being in front of customers, shaping commercial direction, and brings a solid knowledge of the automotive aftermarket.\n\nOur ideal candidate\n\nWe're looking for someone who brings:\n\nSenior‑level experience within the automotive aftermarket.\nA strong and proven network across the UK aftermarket distributors and buying groups; French market contacts are a significant advantage.\nExperience acquiring, developing and managing non‑exclusive distributors.\nStrong commercial acumen with confidence in market analysis, concept selling and strategic account planning.\nHigh levels of motivation, resilience, adaptability and customer focus.\nA willingness to travel extensively across the UK, Ireland and mainland Europe.If you enjoy shaping regional strategy, building meaningful customer relationships and driving commercial growth across multiple markets, this role offers the platform to make a real impact.\n\nRegister your interest\n\nTo register your interest for this position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on (phone number removed).\n\nJob Reference: 4350KB - Sales Manager - UK, Ireland & France - Automotive Aftermarket\n\nGlen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.\n\nGlen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you

Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. \n\nClient Details\n\nMichael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Business Intelligence & Insights Specialist to deliver insightful reporting, analytics and benchmarking that enable informed decision‑making and continuous improvement across the organisation\n\nBCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services.\n\nTheir Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives.\n\nAt Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities.\n\nDescription\n\nKey Responsibilities\n\nDashboarding, Reporting & Automation\nDesign, build and maintain BCHG's suite of dashboards, performance packs and automated reporting products using Power BI and aligned tools.\nDevelop high quality KPI dashboards for Board, Executive, SLT and service teams.\nEnsure reporting is consistent, governed and aligned with BCHG's KPI Catalogue.\nWork with the Data Governance Manager to apply standards, definitions and quality controls to reporting and dashboards.\nMonitor reporting SLAs, refresh schedules and usage analytics to optimise adoption.\nExtract, gather, manipulate and interrogate data from multiple sources and present it in a clear, usable format to inform decision‑making across the organisation.\n Data Modelling & Insight Production\nAnalyse trends, patterns and performance drivers across multiple data sets, including but not limited to arrears, repairs, voids, complaints, satisfaction, compliance, assets, HR and financial indicators.\nBuild analytical models to explore relationships, hotspots and opportunities for improvement.\nDevelop scenario‑planning tools (e.g., void turnaround, EPC uplift, service demand forecasting).\nPrepare, cleanse and structure data from multiple sources to create reliable, reusable analytical datasets.\n Benchmarking & Comparative Insight\nProduce benchmarking dashboards reports comparing BCHG to peer providers and national datasets.\nIdentify performance variations and develop insight‑led recommendations.\nWork with the Data Governance Manager to advise SLT and Heads of Service on improvement opportunities.\n Advanced Insights & Added Value Analysis\nConfigure thresholds, alerts and data‑driven notifications within dashboards.\nConduct deep‑dive analysis on emerging issues, service risks or strategic questions.\nSupport the creation of predictive, scenario‑based and AI‑enabled analytical outputs as the organisation's data maturity develops.\n ROI, Social Value & ESG Support\nProduce financial and non‑financial benefit analysis for strategic or operational programmes.\nSupport the development of BCHG's ESG reporting, including environmental, social and governance metrics.\n Stakeholder Engagement & Support\nWork collaboratively with service areas to understand analytical needs.\nPresent findings in workshops, meetings and training settings.\nBuild organisational confidence in reading and interpreting data.\nOperate with a high degree of professional judgement, influencing how data and insight is used across the organisation. \n\nProfile\n\nSkills & Experience\n\nEssential\n\nStrong Power BI skills including data modelling, DAX and visual design.\nAdvanced Excel capability (modelling, Power Query).\nExperience producing dashboards, insight reports and analytics.\nAbility to translate complex data into clear, actionable messages.\nAbility to communicate effectively with Board and Executive committee members and produce high quality reports for various internal departments and external / 3rd party bodies\nAwareness of data protection, data ethics and assurance considerations when handling sensitive operational and customer data.\nStrong stakeholder engagement and communication skills.Desirable\n\nExperience querying and shaping data using SQL or similar tools to support robust analytical models. Knowledge of housing or other regulated‑sector performance areas.\nExperience with forecasting, benchmarking or scenario‑planning techniques.Job Offer\n\nCompany Benefits:\n\nFlexible pension scheme with up to 7% employers' contribution\nEnhanced sick, maternity and paternity pay\nSubsidised wellbeing events\n28 days A/L + 1 extra day at Christmas\nPurchase or sell up to one weeks leave per year

An established international manufacturer are seeking to recruit an experienced Quality Compliance Engineer for their large production facility based in Birmingham. Backed by a major engineering group, you will be joining a business who are investing heavily in their facilities and have a strong & secure order book.\nThis role will be working a 4 on 4 off days continental pattern. \n\nQuality Conformance Engineer\nSalary c£40000 + shift allowance + benefits\nHours: 4 on 4 off shift pattern – Days only\nLocation: Birmingham, West Midlands\n\nReporting the UK Certification Manager, as a Quality Assurance Engineer you will primarily be responsible for the interpretation and flow down of customer quality and technical requirements to the business to ensure manufacture of products complies with customer and regulatory requirements from customer orders and technical specification. The role will also assume responsibility as an approved release signatory to certify product and material is compliant before despatch to customers. \n\nResponsibilities: \no Audit process and documentation prior to technical release and certification of products and materials to ensure compliance to customer order and regulatory body requirements as required. \no Act as a technical interface with Operations, Customer Service Teams, Laboratories and Engineering. \no Participate in customer and third party audits, including undertaking internal and external assessments.\no Reporting and advising on non conformances, including analysis of test failures and non conformance on suitability of product to customer requirements. \no Participate in RCA and problem solving of non conformances.\no Coordinate review and circulation of specifications drawings, internal documentation and maintain business systems. \n\nQualifications & Experience:\nApplications are invited from experienced Quality Technicians, Quality Assurance Engineers or Certification Engineers who are seeking a stable and rewarding career with a large international manufacturing organisation. \no Qualified to BTEC/ HND level or equivalent in an engineering or scientific field. Internal audit training desirable.\no Proven experience within Quality Assurance or Compliance function. \no Ability to interpret Customer specifications and technical drawings. \no Problem solving techniques (application of RCA and process improvement methodologies). \no Ability to prioritise to be responsive to customer & internal demands and meet deadlines. \no High level of integrity and responsibility for actions taken. \no Methodical, organised and detail orientated.\n\nThe opportunity:\nThis is a great business to grow and develop your career as the organisation put an enormous amount of stock into their people and will constantly work to upskill them. There is a role here that will provide a great deal of variety and will need a strong Quality or Compliance toolkit. \nIn return our client is offering an competitive salary plus shift allowance, generous pension scheme, life assurance, 34 days holiday, performance related bonus, private health insurance. \nApply on-line or call Robert Wigley for a confidential discussion (url removed)\nTechnical Network Recruitment – Search & Selection for mid to senior level appointments for engineering & manufacturing sectors- automotive, aerospace, defence, advanced materials, capital equipment & automation

The Opportunity: Procurement Manager (Sourcing Manager internally)\n \nAt HealthTrust Europe (HTE), we have an exciting opportunity for a Procurement Manager to join our thriving organisation in our Indirects team. At HTE you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era.\n\nWho are we?\n \nWe offer solutions to manage spend effectively and improve performance, working with both public and private healthcare and non-healthcare providers to optimise the use of products and services to identify cost saving opportunities and best value.\n\nDUTIES (included, but not limited to):\n \nCategory Knowledge\n\nUnderstand or demonstrate an aptitude to learn the product categories assigned and within their team and how end-users interface with the products/services \nUnderstand or demonstrate an ability to learn in-depth aspects of categories, which includes:\n\nProduct comparisons between supplier offerings and impact on providers in deriving value through procurement opportunities\nInterpretation and use of market information provided by HealthTrust Europe Sales & Marketing Team and US Global Sourcing Team to drive commercial and technical opportunities.\nFuture product pipeline and impact on market\nProduct features and benefits\n\nSupplier Knowledge\nDevelop and use knowledge about suppliers to build strategies, create leverage, mitigate risks, anticipate direction of the market and potential supplier direction.\n\nDiscuss future product pipelines with suppliers\nReview current or future opportunities\nInvestigate new supplier entrants to market\nMarket analysis - Understand future product pipeline and impact on market.\nUnderstand supplier offerings and USPs. \nSourcing Process\n\nDemonstrate a thorough understanding and accountability for the sourcing process for their assigned portfolio. Including market research, bid drafting and preparation, RFI, Strategy Development & Validation, SQ, RFP/ITT, bid evaluation, contract Negotiations, contract management and contract launch\nUndertake a pre-market assessment of award scenarios and utilise outputs to inform sourcing strategies for assigned categories\nUndertake end to end sourcing initiatives in line with the organisation’s sourcing practices\nPresent category strategies and final awards to internal and/or external stakeholders for review and discussion\n\nSupplier and Customer Relationship Management\n\nManage the supplier relationship during the sourcing process \nParticipate in supplier business reviews and reviews new products/technologies/services as they arise in assigned categories\nBuild strong relationships with senior level supplier contacts \nIdentify key customer relationships to be established, to support the growth of the assigned portfolio\nBuild and nurture effective customer relationships through frequent interactions (all levels, including executive) and engagement activities\nWork collaboratively with suppliers and customers to drive best value\n\nLine Management\n\nRecognise and support any development gaps individuals may have \nCreate time to conduct effective appraisals and career conversations to ensure their team is motivated and have the right capability to conduct the activity required of them in their role\nDemonstrate and display HTE's Values statements and encourages values led behaviour across their team\nMeet financial & operational goals in the annual contracting plan\n\nKNOWLEDGE, SKILLS & ABILITIES\n\nEssential\n\nProven Public Sector procurement experience delivering complex procurement projects in line with The Public Contract Regulations 2015 (PCR 2015)\nKnowledge of the Procurement Act 2023\nExperience in people management - ability to delegate, empower and develop people’ skills and knowledge\nA proven track record of delivery against targets\nStrategic Sourcing and Category Management experience\nSupplier relationship management\nEffective project management and planning skills for complex procurement projects running concurrently\nA proactive, analytical, and solutions-focused mindset\nAccomplished user of e-Procurement systems, Microsoft Word / Excel / PowerPoint / Outlook\n\nDesirable\n\nUnderstanding of EU Directives\nUnderstanding of Group Purchasing Organisations\nEvidence of achievements in savings and/or service improvements\nExperience of working with large stakeholder groups\nMember or training to be a member of the Chartered Institute of purchasing and Supply, and works in accordance with the CIPS Code of Ethics\n \nWhy work for us?\n \nYou’ll be part of a collaborative and mission-driven team that values innovation, integrity, and impact. We offer: \n\nA supportive and inclusive work environment\nOpportunities for professional growth and development\nThe chance to make a real difference in public sector procurement\n\nAt HealthTrust Europe we offer core benefits such as:\n\nPension\n25 days annual leave + Bank Holidays\nHybrid working (2-3 days from home a week)\nHTE Me Time - block up to two hours per month in your dairy as HTE Me Time to undertake activities that support your wellbeing\nVolunteering Leave\n \nEmployees can access the following voluntary benefits and more, which are available at set times during the year:\n\nCycle to work scheme\nElectric Vehicle scheme\nPrivate healthcare\nGymflex\nTechnology at home\nPrivate GP consultations\nPurchase up to 10 days annual leave \nWe’re looking for commercially astute, pro-active individuals to join our team. If you’re up for the challenge then apply today.\n\nREF-(Apply online only)

We are seeking an experienced and motivated Remedial Water Hygiene Plumber to join our growing team. The successful candidate will be responsible for carrying out a wide range of remedial plumbing works in line with water hygiene and compliance standards across commercial and industrial sites nationwide.\n\nThis role requires a skilled plumber with strong remedial experience, who is confident working independently and is willing to travel throughout the UK.\n\nKey Responsibilities\n\n * Carrying out remedial plumbing works in accordance with water hygiene regulations\n\n * Installation, maintenance, and repair of hot and cold water systems\n\n * Dead leg removals and pipework modifications\n\n * TMV servicing, replacement, and installation\n\n * Tank inspections, modifications, and remedial works\n\n * Cylinder replacements and upgrades\n\n * Identifying and rectifying system non-compliances\n\n * Completing accurate job reports and compliance documentation\n\n * Supporting with basic PPM (Planned Preventative Maintenance) tasks as required\n\n * Ensuring all works are completed in line with current legislation and company standards\n\nEssential Requirements\n\n * NVQ Level 2 in Plumbing (Level 3 highly desirable)\n\n * Proven experience in remedial plumbing and water hygiene works\n\n * Full UK Driving Licence\n\n * Strong understanding of plumbing systems and water regulations\n\n * Ability to work independently and manage workload effectively\n\n * Willingness to travel nationwide and stay away when required\n\nDesirable Qualifications\n\n * G3 Unvented Hot Water Certification (strongly preferred)\n\n * RPZ Valve Tester Accreditation (advantageous but not essential)\n\n * Experience within commercial or healthcare environments\n\nPersonal Attributes\n\n * Reliable and professional\n\n * Strong problem-solving skills\n\n * Flexible and adaptable approach\n\n * Good communication and customer service skills\n\n * Health & Safety conscious\n\nWhat We Offer\n\n * Competitive salary (depending on experience)\n\n * Company vehicle and fuel card\n\n * Overtime opportunities\n\n * Ongoing training and development\n\n * Career progression opportunities

Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.\nAt Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.\nArup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.\n\nJob description - the role\n\nAMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.\nWe partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.\nOn Behalf of Arup, we are looking for a Procurement Data Analyst (Contracts) for a 26 weeks contract based in Birmingham. This is a hybrid position and will consist of 2-3 days per week onsite at the Arup facility in Birmingham and the remainder of the week remote working.\n\nCandidate Profile: Key accountabilities, skills & experience\n\nPurpose of the role:\nIn this role, you will be responsible for the content of our global supplier contract management system. This was recently re-launched and the next phase of the project will be moving our contracts and related data into the new system. You will use the supplier management platform, Excel, PowerBI and other reporting tools and platforms to support your work as directed.\n\nWhat you'll do:\n\nCollate and move contract files into our new system.\nExtract key data from the contract to populate database fields across a wide range of contract clauses and commercial factors.\nEnsure data is accurate and complete.\nWork with others in the team and wider business where data is incomplete or uncertain.\nDevise an efficient way to complete this project - to automate as much as possible the routine elements of data preparation and prioritise focus on information analysis and creation.\nExplore reporting capabilities of the system and work with the team to develop good quality information extracts.\nIdentify opportunities to improve our data quality.\nSupport across the team as directed. \n\nImpact:\n\nCuration of a clean, accurate, powerful and interrogatable contract dataset across multiple business areas\nHigh quality information reporting to support various operations and initiatives\nEfficient approach to this work\nPro-active identification of issues and reporting upwards or resolving as appropriate\nContributing to the availability of high-quality data through attention to detail in your work.\nReflecting the team overall as a responsive, efficient and supportive business function, always keen to understand how we best contribute to the goals of the organization and in tune with the time sensitive work-nature and needs of our client facing project delivery teams\nEmbedding a strong controls and risk management approach within your work.\nEmpathetic approach to delivery and customer service \n\nThe skills you'll need:\n\nDemonstrable experience working with B2B contracts\nGood level of knowledge of contracts will be essential in being able to extract data and interpret information as required\nGood communication skills and ability empathise with a wide range of stakeholders\nComfort and experience of working with large, semi structured and raw data sources - able to work directly with data and not confined to pre-structured platforms and environments\nExperience of appropriate procurement tools - ideally a contract repository/lifecycle management tool\nGood level of skills with '365' infrastructure especially Excel\nStrong analytical skills with the ability to translate date into information \n\nAbout the client\n\nAbout the client\nArup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.\nIf you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.\nAMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.\nAMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Looking for your next leadership role in the Motor Factor? We are looking for an experienced, driven Branch Manager to lead our Birmingham branch – overseeing operations, driving sales, empowering a high-performance team & leading The Power to Supply.\n\nWhat We Offer:\n\n * Competitive salary (DOE)\n\n * Monthly & yearly sales bonuses\n\n * Monthly & yearly incentives\n\n * 20 days holiday + bank holidays (increasing with service)\n\n * Use of a company van commuting to & from work\n\nWhat You’ll Do:\n\n * Lead daily branch operations\n\n * Drive sales and grow customer relationships\n\n * Manage stock and performance\n\n * Develop and motivate your team\n\nWhat We’re Looking For:\n\n * Experience in branch management within the motor industry\n\n * Strong sales and customer service focus\n\n * Knowledge of automotive parts\n\n * Confident leadership and IT skills\n\nKnowledge of the local areas and customer base would be a distinct advantage.\n\nPlease note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out.\n\nMotor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’.\n\nMotor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.\n\nMotus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations

Astute's Nuclear Team are exclusively partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in the Midlands.\n\nThe Business Development Manager role comes with a salary between £45,000 - £50,000 plus a car allowance, bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands.\n\nIf you have a passion for sales with experience within the Industrial Services sector-or come from anaerobic digestion, civils, or utilities backgrounds or similar-then submit your CV to apply today.\n\nResponsibilities and Duties\n\nReporting to the Regional Commercial Manager you will:\n\nKey Responsibilities:\n\nDrive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions.\n\nMaintain a strong pipeline of new business opportunities and contribute to the company business plan.\n\nFoster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback.\n\nMaximise margins on projects and ensure continuity of work for the business teams.\n\nCollaborate across divisions to identify other opportunities, particularly within waste treatment and disposal across other sites within the business group.\n\nWork closely with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management.\n\nManage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures.\n\nMonitor market trends, competitors, and relevant industry developments to inform business strategy.\n\nManage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards.\n\nPromote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives.\n\nRepresent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities.\n\nThis is an exciting opportunity for a driven professional with experience in industrial services, anaerobic digestion, civils, or utilities to join a dynamic and growing team.\n\nProfessional Qualifications\n\nWe are looking for someone with:\n\nTechnical expertise in industrial services, hazardous/chemical waste solutions, or related sectors such as anaerobic digestion, civils, or utilities.\n\nPersonal Skills\n\nThe Business Development Manager role would suit someone who has:\n\nFlexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs.\n\nStrong logistics knowledge, including experience with transport booking and vehicle requirements for contracts.\n\nExpertise in H&S industry regulations, environmental compliance, and managing contaminated soils within construction, utilities, or anaerobic digestion projects.\n\nSalary and Benefits\n\nSalary up to £50,000 DOE\n\nCar allowance\n\nBonus based on company and personal performance\n\nLife assurance\n\nPension\n\nProgression plan\n\n #LI-CM1\n\nINDNUC\n\nAstute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? An exciting opportunity has arisen for a full-time Help Hub Advisor to join our Birmingham team!\n\nThis is a hybrid role, with the expectation that you will be on-site full-time for the first month during training and induction.\n\nAs a Help Hub Advisor, you will be at the heart of our client support service, ensuring every interaction reflects the professionalism and care POhWER is known for. Your day-to-day responsibilities will include:\n\n * Handling high volumes of inbound calls with confidence, clarity, and empathy, often supporting vulnerable individuals who may be distressed or unsure of how to access support.\n\n * Managing contact from clients, professionals, and others enquiring about POhWER services, following guidance and processes while presenting a positive and professional image of our organisation.\n\n * Maintaining our database with exceptional attention to detail, ensuring accurate and up-to-date records.\n\n * Responding to enquiries through multiple channels—telephone, voicemail, email, letter, and website and directing clients to the right services.\n\n * Processing referrals and triaging them effectively to ensure clients receive timely and appropriate support.\n\n * Providing clear information and signposting to relevant agencies when needed.\n\n * Directing enquiries to appropriate team members and supporting smooth communication across the organisation.\n\n * Participating in meetings, training, and development activities to enhance your skills and contribute to team growth.\n\n * Handling nationwide enquiries, including complex cases or advocacy referrals, with professionalism and care.\n\nHours of Work:\n\nFull-time: 37 hours, Monday to Friday, 8am–4pm, 9am–5pm, or 10am–6pm according to the service rota\n\nLocation: Birmingham (Hybrid, on-site for first month)\n\nSalary: £25,877.80 per annum\n\nContract Type: 12 month Fixed Term\n\nHelp Hub Advisor Requirements:\n\nEssential:\n\n * Strong call-handling and research skills, ideally within a customer service or helpline role\n\n * Experience dealing with vulnerable individuals, demonstrating empathy, patience, and resilience\n\n * Proficient IT skills, including Microsoft Office and experience using CRM systems, with the ability to navigate multiple systems at once\n\n * Experience of accurate data entry to databases\n\n * Confident and clear verbal communication skills\n\n * Knowledge and understanding of safeguarding protocols\n\n * Understanding of the principles and application of data protection\n\nDesired:\n\n * Knowledge of statutory and non-statutory advocacy, public sector, and third-sector services\n\nBenefits:\n\n * 25 days annual leave plus bank holidays (rising to 30 days after 5 years’ service), with the option to buy or sell up to 5 days leave, plus your birthday off as an additional holiday after 1 year service\n\n * Discretionary shutdown days at Christmas with up to 4 additional days leave\n\n * 1 Community Leave Day per year\n\n * Cash Wellbeing Healthcare Plan covering optical, dental, alternative therapy and more\n\n * Auto-enrolment pension plan\n\n * Death-in-service cover\n\n * Bike-to-work scheme\n\nMeet the Organisation: Who We Are and What We Do\n\nAt POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.\n\nThink you are the perfect fit for this Help Hub Advisor role? Don't wait! Apply now!\n\nClosing Date: 9AM, Tuesday 12th May 2026 (We reserve the right to close this vacancy early)\n\nA DBS check and National Offender Management Service vetting will be conducted for this position.\n\nWe are proud to support our colleagues from the armed forces, signing the Armed Forces Covenant in August 2024.\n\nPOhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a Level 2 Disability Confident employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.\n\nPOhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, and LGBTQ+ individuals.\n\nTo help embed inclusion for all from day one, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, and employee networks to support people from different backgrounds

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory requirements * Respond to enquiries from ratepayers, agents and internal stakeholders * Liaise with the Valuation Office Agency regarding rating list changes * Accurately update and maintain records using Academy Systems * Support collection performance and income targets * Ensure compliance with relevant legislation, procedures and audit requirements About You You will have: * Re...

Are you ready to revolutionise healthcare IT with x-tention and take the digitisation of healthcare to a new level? With x-tention's ongoing development of the MACH Hybrid Integration Platform (___) now's the chance! Embrace the opportunity to be at the forefront with ___ (___). As one of the leading players in the eHealth market, x-tention is driving the digital transformation of healthcare. We support healthcare organisations on their journey into the digital future delivering tailored IT solutions that meet the complex demands of modern clinical environments. We are seeking a motivated and talented DevOps Engineer (Mid Level) to join the MACH team. This role offers an excellent opportunity to grow your skills and knowledge in cloud native infrastructure while working on exciting projects. COMPANY OVERVIEW x-tention Limited is the international arm of ___ (___) with over 800 employees operating across 16 locations and a global customer base. We support healthcare organisations on their journey into the digital future delivering tailored IT solutions that meet the complex demands of modern clinical environments. IN THIS POSITION YOU WILL: Assume technical responsibility for the provision and further development of Platform Services. This role combines responsibility for both internal and customer facing DevOps within the overall MACH team. Supporting the MACH Hybrid Integration platform (Medical Application Connection Hub) for our global clients. Key responsibilities include; • Technical responsibility for DevOps, • Involved in design, architecture, standardisation and automation of Kubernetes-based solutions, • Customer and internal development engagement The Mid-Level DevOps Engineer is a key member of the DevOps Team working in collaboration with our Development and Operations Teams to ensure that the MACH platform is delivered on time and to our customer satisfaction. SUCCESS CRITERIA People who are successful in this role: • Adapt to a dynamic environment with an ever-changing workload, • Maintain a high standard for the quality of their own work, • Are proficient in DevOps best practice and how to adapt as required to the environment, • Are customer service oriented and meet requirements to facilitate our internal knowledge base and exchange throughout the business units of x-tention Group, • Strive to improve their knowledge and expertise of MACH and OHSB or solutions in which they are involved, • Ask for support and direction when needed, • Work autonomously while effectively cooperating with a dynamic, agile team, • A passion to work in an amazing and intercultural team, • Demonstrates technical curiosity, and is fascinated by software technology and its challenges ESSENTIAL QUALIFICATIONS AND EXPERIENCE • Subject excellence in the respective field (DevOps or Platform Engineering) – 3–5 years, • Proficiency in Collaboration Tools (e.g., Webex, Slack, Microsoft Teams, • Working knowledge of modern observability solutions (Opensearch, Prometheus, Grafana, ELK stack), • Working knowledge of server administration (Windows, Linux), • Hands-on experience of container technologies and orchestration (Kubernetes), • Hands-on experience in CI/CD (Gitlab CI, Jenkins, ArgoCD), • Proficiency with Infrastructure as Code (IaC) tools (e.g. Terraform, AWS CloudFormation)., • Hands-on experience with cloud services (AWS, Azure, GCP), • Infrastructure and Code Security Awareness, • Solid understanding of networking fundamentals, • Working knowledge of agile working methods (e.g. SCRUM, Kanban), • Familiarity with version control systems (Git), including branching strategies and merge workflows, • Working knowledge of SQL/databases, • Solution orientated - Strong problem-solving skills and ownership mindset in dynamic, agile environments., • Taking ownership for work, being results orientated and demonstrating a hands-on mentality., • Communication Skills: Written and oral. Effective communicator, comfortable collaborating with technical and non-technical stakeholders DESIRABLE QUALIFICATIONS AND EXPERIENCE • Experience in healthcare IT, or familiarity with HL7, FHIR, or DICOM standards., • Exposure to identity and access management (e.g. Keycloak, OAuth2, SSO)., • Experience with secrets management (e.g. Vault, AWS Secrets Manager)., • Experience working with or building internal developer platforms (IDPs)., • Prior experience working with distributed/international teams., • Industry certifications in AWS, Kubernetes or Terraform, • Graduation in Computer Science or a related technical discipline. WORKING AT X-TENTION The key to our success is due to building the right teams and empowering them to do what they do best. Our reputation is important to us and we recognise that our ethos and culture will ensure we continue to succeed in the future. • We do not work in silos, nor is our hierarchy traditional. We believe openness leads to better collaboration and enables us to better support one other., • We value courage because it allows us to make difficult decisions. It pushes us to challenge the status quo, to strive to find a better way., • We encourage you to be curious. Curiosity leads to discovery. Being curious enables us to solve problems in new ways. It promotes open mindedness and values diverse perspectives. We offer*: • A professional, international work environment with fantastic colleagues, who also have fun at work. And the the opportunity to work in, or with, other countries and cultures. As well as a work environment where your voice will be heard and where your efforts make a difference., • Flexible working options, we always strive to accommodate your needs when we can.

Position: Refrigeration Design Engineer (Industrial Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: up to £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration – Food/FMCG, Cold Storage & Logistics, Data Centre PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. The Role: To design and propose industrial refrigeration systems for food manufacturing facilities and logistics cold storage centres. Detailing costs and designs to customers while meeting legislative and customer-specific requirements. To create comprehensive designs from initial briefs and/or drawings, whilst adhering to the latest company and industry standards. Produce detailed design work, consisting of but not limited to: cold room and facility heat load calculations, equipment selections, pumped circulation system design, P&ID development and approvals, concept design presentations, sales stage design applications, engineering specification sheets, pipework isometric drawings, and pipe sizing for ammonia refrigeration systems. This is a remote working role, but attendance at the Leicester office will be required as will site visits, surveys, and client presentations. Main Responsibilities • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design post sales stage and convert into live project for delivery team, • Conduct heat load calculations, produce engineering sheets and pipework isometric, • drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing with support of delivery team, • Raise Contract Approval Form to enable project to be booked on system, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM during delivery phase for design queries, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs All contracts over £500k to have contract/design review with senior member of staff, • To identify means of generating extra revenue through new initiatives (forward thinking) People • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance • Ensure that all relevant company and legislative policies and best practices are adhered to and always maintained, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for, • improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency

About the Job Company Description OBSS is Turkey’s largest technology consultancy, pioneering product development and technology consulting for an AI-native future. With more than 20 years of experience and offices in Istanbul, Ankara, London, Amsterdam, and Baku, we empower leading companies in banking and finance, insurance, e-commerce, retail, and the start-up ecosystem. Our team of over 1000 talented professionals thrives on collaboration, innovation, and continuous learning. We are now looking for a Senior Jira Administrator to join us and contribute to building high-quality, end-to-end solutions that create real business impact. OBSS is looking for a Senior Jira Administrator to join our dynamic team and drive the architectural transformation of software delivery lifecycles. Beyond tool administration, you will contribute to delivering end-to-end ALM and ITSM solutions across diverse industries. You will work on high-impact projects, collaborating with cross-functional teams to design, model, and automate complex business processes within the Atlassian ecosystem, ensuring scalable and high-quality infrastructures that solve real-world operational challenges. Main Responsibilities • Analyze customer requirements to design and implement end-to-end process workflows on Jira, Jira Service Management, and Confluence., • Design and develop complex business rules, listeners, post-functions, and validators using ScriptRunner and Jira Automation., • Execute configuration, customization, and optimization tasks across both Jira Cloud and Data Center environments., • Act as a key point of contact for technical or operational issues during critical phases such as go-live, migrations, and production errors., • Transform standard SDLC and ITSM frameworks into functional and scalable models within the Atlassian ecosystem., • Prepare and maintain comprehensive technical and functional documentation for all implemented solutions on Confluence. Qualifications / Technical Skills • Full professional proficiency in Turkish and English., • Advanced knowledge of Jira Software, Jira Service Management, and Confluence (both Cloud and Data Center architectures)., • Hands-on experience with ScriptRunner (Cloud/DC) and proficiency in developing custom logic via Groovy., • Strong understanding of REST API concepts and experience in system integrations., • Awareness of system limitations, app compatibilities, and the performance impact of custom fields and automation rules., • Proven ability to translate ambiguous or complex business requirements into clear, sustainable, and technical configuration plans., • General knowledge of the Atlassian plugin ecosystem and Atlassian SDK for troubleshooting or minor enhancements., • Ability to bridge the gap between technical solutions and business needs, ensuring effective communication with non-technical stakeholders., • A proactive approach to distinguishing between "quick fixes" and "permanent solutions" while working under pressure. Additional Informations : Professional Growth & Learning As a tech company, we focus on reskilling and upskilling to support career growth. We offer a personalized Individual Growth Program (IGP), where employees set clear goals for each half of the year. These goals may include trainings, certifications, and personal development milestones, creating a structured roadmap for continuous improvement. The IGP helps employees strengthen both technical and soft skills, ensuring steady professional advancement. Company Culture and Values We celebrate diversity, inclusion, and equal opportunity, fostering a collaborative environment where innovation can flourish. Our culture emphasizes mentorship, knowledge sharing, and active participation in tech communities, workshops, and team events. This vibrant atmosphere empowers employees to contribute their best while feeling supported and valued. Benefits and Perks We provide competitive salaries, flexible and hybrid working arrangements, and a wide range of opportunities for growth through training programs, certifications, and workshops. In addition, we offer initiatives designed to build a supportive and engaging workplace where curiosity and collaboration are encouraged. These benefits ensure that employees feel motivated, empowered, and equipped to reach their full potential.

Your Next Big Adventure in CX Technology. Founded in 2022, we are the CX Technology Specialists, revolutionising how businesses connect and communicate with their customers through smart thinking and cutting-edge cloud technology. At our core, we thrive on solving complex problems with innovative solutions. Just recently, we designed and delivered a bespoke software solution that slashed operational costs by over $1 million for a US retailer. Why We Stand Out We're not just another tech company; we’re a dynamic and fast-paced team that's all about making a real impact. Our mantra is simple: if we’re not delivering value, we don’t have a business. This customer-first approach drives us and our clients forward, creating a collaborative environment where innovation flourishes. We work with the latest and greatest in cloud technologies, including Zoom and AWS, offering end-to-end support for our clients' CX and communications needs. From selection to implementation, custom development, optimisation, and modern managed services, we've got it covered. • Pioneering Spirit: We were the UK's first Zoom Contact Center partner in 2022 and the first worldwide to achieve the Zoom CX Competency in 2023. We stay ahead of the curve to lead the industry., • Hands-On Founders: Our founders are actively involved in the business every day, ensuring we maintain our vision and continue pushing for better., • Rapid Growth: We're growing fast, which means endless opportunities for you to learn, advance, and make a significant impact., • Tech Development: We’re building our own technology to enhance and complement Zoom & Amazon Connect capabilities. With AWS at the heart of our software development, we're all about using the best tools to drive success., • Comprehensive Support: We provide top-tier implementation and managed service support for Zoom CX and Amazon Connect., • Commitment to Excellence: We use the latest technologies and best practices to ensure our solutions are top-notch and deliver real results for our clients. Role Overview: CX Engineer As a CX Engineer, you’ll play a pivotal role in configuring and building cutting-edge implementations of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect. This is more than just a job; it’s an opportunity to dive deep into the latest technologies and make a tangible impact on our clients' success. Why This Role is Exciting • Hands-On Experience: Work directly with our visionary founders, gaining invaluable insights and mentorship that will accelerate your tech career., • Client Collaboration: Engage closely with clients to understand their unique needs, and craft tailored solutions that elevate customer & employee experiences., • Innovation at Your Fingertips: Be at the forefront of deploying next-generation CX technology, ensuring every project you touch is optimised for excellence. What You’ll Do • Configure & Implement: Lead the configuration & implementation of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect for client projects., • Client Interaction: Work closely with clients to confirm requirements and deliver customised solutions that meet their specific needs., • Take Ownership: Meet challenges head-on and use your initiative to proactively find solutions and see it through to a successful conclusion., • Best Practice Development: Develop and deploy best practice configurations that ensure optimal performance and client satisfaction., • Internal Collaboration: Collaborate with internal teams to ensure seamless project delivery and exceptional client experiences., • Continuous Learning: Stay updated with the latest features and updates in Zoom and AWS products, maintaining your expertise at the cutting edge of technology., • On-Site Engagement: Be prepared for occasional travel to customer sites to ensure hands-on support and success. This role is perfect for energetic, motivated, and ambitious people who are eager to make a significant impact. You’ll be joining a fast-growing company that values innovation, speed, and a relentless focus on customer success. What We’re Looking For We value people who are driven to get things done, take initiative, and make progress fast. While prior experience is considered, your attitude and personality are what truly matter to us. We want you to feel comfortable bringing your authentic self to work and giving your best every day. Essential • Passion for Technology: A keen interest in cloud technology and customer experience/customer engagement., • Creative Problem-Solving: A creative thinker always looking for better and more efficient ways to do things., • Analytical Mindset: Ability to think outside the box with good problem-solving skills and close attention to detail., • Well Organised: Ability to handle multiple projects at once., • Adaptable: Desire to work within a fast-paced environment where every day is different, and you get to work with a wide variety of clients., • Interpersonal Skills: Comfortable, personable, and professional dealing with customers, partners, and internal teams., • Communication: Ability to communicate technical concepts to non-technical people. Desirable • Technical Experience: Experience in configuring, implementing, or managing cloud-based CCaaS or unified communications solutions., • Web Technologies: Proficiency in web-related technologies and architectures, particularly REST and JSON. What We Offer We believe in looking after our people and valuing their commitment to our mission. As part of our team, you'll enjoy a range of benefits designed to support your well-being and professional growth: • Bonus Scheme: Discretionary quarterly bonus scheme., • Growth Shares: All employees receive Growth Shares so that you benefit from the future growth and success of the company., • Flexible Working: 100% remote work, flexible hours, and the option to work abroad for up to 20 days per year., • Generous Leave: 28 days holiday plus public holidays., • Birthday Off: Enjoy your birthday off every year., • Pension Plan: 5% matched pension contribution., • Healthcare: Private healthcare with Vitality., • Life Events: Getting married? Parental leave? Kids starting school? Additional leave available., • Family Support: Generous maternity/paternity/adoption policy. Flexible Working We’re a remote-first company, but we also like getting together for team updates and social meetups. We believe strongly in the concept of balancing your life and work and we provide the flexibility that allows you to bring your very best self to the role. We measure our people on performance and output, rather than what time they clocked in each day. Perhaps you’re an early riser and you like to get started at sunrise, or perhaps you’re a night owl who is most productive in the evening. Maybe you need half an hour to pick the kids up from school each day. However you work best, we’re cool with it, with our only caveat being that you’ll need to be available for client meetings, when it works for them. We also offer the option to work abroad for up to 20 days per year, no questions asked. So, when we say we’re flexible, we really mean it. Join Our Journey We’re growing at an incredible pace, and our founders are hands-on every day, ensuring we never stop pushing for excellence. This is more than just a job; it’s an opportunity to be part of something extraordinary. We’re looking for energetic, motivated, and ambitious people who are ready to take on challenges and make a significant impact. Are you ready to join a team that values innovation, speed, and customer success? Let's create the future of CX technology together. Send your CV to using the subject line “CX Engineer”. No agencies please.

Our client, based in Banbury, provides a range of customised services, including warehousing, distribution, and sales and marketing, to support partnered manufacturers of medical and surgical products across the UK. They are seeking a Technical Manager with experience in life sciences/medical devices to join their team during this period of unprecedented growth. As a Technical Manager, you will be required to ensure laboratory equipment is compliant with requirement of ISO17025. Part of this role will require attending customer sites, including hospitals, to carry out repairs as required, sometimes at short notice, and preventive maintenance on medical devices whilst ensuring outstanding customer support and building long term relationship. This role is hybrid/field-based with a requirement to go to the site in Banbury 2 - 3 times a week, depending on workload. Main Duties & Responsibilities: • Maintain calibration equipment as required and as per internal procedures, • Maintain the Technical Laboratory accreditation and comply with the requirements of UKAS ISO17025, • Adhere to the company Quality Management System (QMS) and Environmental Management System (EMS) processes and procedures to ensure compliance with regulatory standards and company policies. Follow safety protocols and best practices to minimise risks and ensure the safety of patients and users., • Highlight any changes necessary to the QMS and EMS to reflect current business practices to the line manager and/or RP., • Make changes to calibration procedures as applicable, • Approve Temperature/Mapping calibration certificates and customer requests for calibration, • Manage External (UKAS) and Internal Audits, • Maintain uncertainty budget and have a thorough understanding of relevant methods and calculations, • Carry out studies to establish the degree of uncertainty associated with the process, • Implement procedures and policies that relate to calibration and preventive maintenance duties, • Exceed contract KPI’s to ensure customer satisfaction, • Perform scheduled preventive maintenance (PPM) and Calibration on medical devices as per the manufacturer’s guidelines. Ensure proper setup, calibration, and testing to verify functionality and performance, • Complete repairs as required on medical devices as per the manufacturer’s guidelines to ensure optimal performance and reliability. Diagnose technical issues, troubleshoot problems, and implement effective solutions promptly, • Install and commission medical devices at client sites, following manufacturer guidelines and specifications. Ensure proper setup, calibration, mapping and testing to verify functionality and performance., • Provide technical support and assistance to clients and internal staff regarding the operation, maintenance, and troubleshooting of medical devices. Communicate complex technical information clearly and effectively to non-technical audiences., • Travel to various sites as required to perform Repairs, Installation and PPMs, • Responsible for placing orders for equipment and parts as appropriate, • Support the sales team to deliver the required service to customers Previous Experience/Qualifications: • Qualification in Engineering, electronics or medical technologies, such as engineering or come from an OEM environment., • Knowledge of regulatory requirements governing medical device servicing, including FDA regulations and ISO standards, • Previous refrigeration experience (F-gas) Desirable, • Ability to follow complex instructions and processes., • Hold a clean UK Driving License, • Competent with a broad range of medical devices, • Strong technical aptitude and troubleshooting skills, with the ability to diagnose and resolve complex technical issues effectively, • Proficiency in using service management software and tools for scheduling, documentation, and reporting., • Strong organisation, communication skills and the ability to manage multiple tasks and priorities simultaneously, • MS Office (Excel, Word, Adobe, etc.), • 2 Years + in Technical Management, • 2 Years + in medical devices setting (i.e. Laboratory, FSE), • Knowledge of regulatory requirements governing medical device servicing, including FDA regulations and ISO standards, • ISO17025 in Temperature Calibration & Mapping. Additional Information: • Please note this is a full-time, permanent role with core hours of Monday to Friday 9 am – 5 pm, but flexibility is required due to site visits., • Company car or car allowance. Please contact Matt Hartwell on 07301283663 or email your CV to for a confidential chat.

Permanent Position Up to £45,000 a year + 5k car allowance Solihull We are looking for a Technical Customer Success Manager to become a trusted advisor for a portfolio of managed IT customers, helping them maximise value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You'll combine strong technical understanding with relationship management skills, acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You'll help customers understand their environments, reduce risk, improve performance and ensure they receive an exceptional service experience. We're specifically looking for someone who understands real-world IT environments because they've worked within them directly and someone who can confidently speak with both technical teams and non-technical stakeholders alike. Key Responsibilities • Act as the primary technical and customer success contact for a portfoli...

Position Overview: SBS is seeking a skilled AI Engineer to join its Data & AI / Engineering organization in the UK or EU. This role will focus on designing, building, and deploying AI-driven solutions that enhance SBS products and client offerings. The ideal candidate will combine strong software engineering fundamentals with applied AI/ML expertise, enabling the development of scalable, production-grade AI systems in a regulated financial services environment. Location: UK or EU Hybrid/Remote: Remote (Occasional travel required) Responsibilities: AI Solution Development • Design, build, and deploy AI/ML models and intelligent applications across SBS platforms, • Develop solutions leveraging:, • Machine Learning (ML), • Natural Language Processing (NLP), • Generative AI (GenAI / LLMs), • Translate business requirements into technical AI solutions that deliver measurable impact Model Deployment & MLOps • Implement and manage end-to-end ML pipelines, from data ingestion to model deployment and monitoring, • Collaborate with DevOps and engineering teams to ensure scalable, reliable production deployment, • Maintain and optimize model performance, accuracy, and efficiency over time Product Integration • Integrate AI capabilities into core banking, payments, and digital platforms, • Work closely with Product Managers, Architects, and Developers to embed AI into customer-facing solutions, • Support API development and microservices architecture for AI-driven features Data Engineering Collaboration • Partner with data engineers to ensure data quality, availability, and pipeline integrity, • Work with structured and unstructured datasets across large-scale, distributed systems Innovation & Continuous Improvement • Stay current with advancements in AI, GenAI, and emerging technologies, • Contribute to experimentation, prototyping, and innovation initiatives, • Identify opportunities to improve automation, efficiency, and decision-making through AI Qualifications: Software Architecture & Design • Application architecture: Strong grasp of clean/hexagonal architecture, dependency injection, SOLID principles, and protocol-based interfaces. Can design well-structured Python services with clear separation of concerns, testable components, and maintainable codebases. This is not optional — the existing system follows these patterns, and new code must be consistent., • API design: Experience designing and maintaining RESTful API contracts. Understands OpenAPI specifications, versioning strategies, schema evolution, and backward compatibility. Can own the API surface that internal consumers depend on., • System design: Distributed systems thinking — understands event-driven patterns, asynchronous communication, eventual consistency, and the trade-offs of different integration approaches. Can reason about how components interact across service boundaries., • Data modeling: Can design domain models, define data flows between system components, and make pragmatic schema design decisions. Understands how data structures affect downstream consumers and the system's evolution. AI & LLM Application Skills • LLM application development: Hands-on experience building production applications powered by LLMs. Must go beyond API calls — RAG pipelines, chain-of-thought reasoning, structured output parsing, multi-step workflows. Candidates who have only fine-tuned models or only called a single provider’s API do not qualify., • Model-agnostic design: This is a sovereign AI system. The candidate must design against standardized API interfaces (OpenAI-compatible, LiteLLM, or equivalent abstraction layers), not couple to any single provider. Must understand model routing, fallback strategies, and how to build systems that can swap underlying models without application-layer rewrites. Experience limited to a single commercial API (OpenAI, Google, Anthropic) without abstraction is insufficient., • Agentic system design: Demonstrated experience designing multi-step AI systems where the model makes decisions about what to do next. This could be via LangGraph, CrewAI, AutoGen, custom agent loops, or any framework — the underlying patterns (ReAct, plan-and-execute, reflection) matter more than the tool., • Prompt engineering depth: Can demonstrate iterative prompt development for complex tasks. Understands few-shot, chain-of-thought, XML/structured prompting, and the behavioral differences between model families and sizes. Critically, understands that prompt strategies must adapt when moving between frontier and smaller OSS models. Python Engineering Production Python: Strong async Python with FastAPI or equivalent framework. Comfortable with Pydantic for data validation, SQLAlchemy for data access, and structured logging (structlog). Writes clean, testable, well-documented code with proper type hints. This is a software engineering role that builds AI systems — not a data science role that happens to write Python. Safeguards for hallucinated tools, loops, partial completion, and unsafe actions. Understands async trade-offs, batching, streaming, and latency accumulation Engineering Qualities • Works within existing systems: The candidate joins a substantial existing codebase and architecture. They must be comfortable reading, understanding, and extending code they did not write — not lobbying to rewrite it., • Production mindset: Thinks about error handling, retry logic, graceful degradation, observability, and security as first-class concerns. Understands that agentic autonomy creates new failure modes that must be anticipated., • Clear communicator: Can explain technical trade-offs to non-technical stakeholders. Can write clear design documents. Can articulate why an agentic approach is or is not appropriate for a given problem. Company Overview At SBS, we’re more than just a technology company; we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. Why SBS? At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. We offer benefits that help you thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work options, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

Open to the whole of the UK Our Clients Cyber Practice is a fast-growing community of industry-leading experts. The practice spans multiple disciplines, including Assurance, Compliance, Security Operations (SecOps), Offensive Security, and Security Research . We are committed to maintaining the highest quality of service while ensuring our team members have every opportunity to grow and learn alongside the organization. This is a highly rewarding, hands-on role offering exposure to both traditional enterprise IT and groundbreaking, custom operational technology (OT) systems. As a key member of the team, you will lead the discovery and implementation of solutions for complex customer problems in an agile, innovative, and team-centric environment. Core Responsibilities Technical Leadership: Lead penetration testing engagements across diverse environments. Problem Solving: Derive security requirements from functional objectives, even when dealing with limited initial knowledge of underlying solutions. Collaboration: Work in partnership with internal and external stakeholders to ensure synergy and effective project outcomes. Strategic Thinking: Analyze and evaluate complex information to reach decisive, actionable security solutions. Required Skills & Qualifications Technical Expertise CHECK Team Member (CTM) status: Candidates must currently hold a valid CHECK Team Member exam certification. Broad Penetration Testing Knowledge: A deep understanding of various specialties, including infrastructure, applications, and cloud testing . Adaptive Analysis: Demonstrable ability to identify security requirements and risks within custom or niche technical environments. Communication & Influence Technical Translation: Ability to effectively explain complex technical vulnerabilities and solutions to a non-technical audience. Documentation: High proficiency in writing meaningful, clear reports that provide actionable guidance. Presentation: Experience in delivering impactful presentations and articulating key security findings to stakeholders. Critical Thinking & Teamwork Analytical Mindset: Proven ability to use gathered information to present creative solutions and reach sound decisions. Stakeholder Management: Ability to collaborate meaningfully with all parties to ensure project goals are met efficiently. TPBN1_UKTJ

Self employed position – PAYE options after 3 x months Van & Fuel card supplied Our client is a well-established building and maintenance company; due to their expansion they are looking for experienced multi traders to join the team in the Sutton area. You will be carrying out work on a social housing contract, re-active maintenance, planned works, van and fuel card supplied. You will be working in the Social Housing sector / domestic properties within the Sutton area, Must have extensive knowledge in 1st / 2nd fix carpentry, kitchen installations, bathroom installations, repairing minor leaks, replacing sanitary wear, ceramic wall tiling, vinyl floor, tiling, 1st / 2nd fix plumbing, painting & decorating, must be able to solder, be prepared to work with non-licenced asbestos removal (where full training will be given), also have experience in external works, A DBS checked will be carried out if successful. Must live within a 20-mile radius of Sutton, you must also have the ability to deal with voids, have excellent material knowledge, work on your own / manage your day to day works, liaise with your supervisor, and work with other trades when need be, keep van clean and tidy at all times, must have a clean driving license. This is a self-employed position, after a three-month period, there may be PAYE options available, or carry on as a self employed operative, must provide 2 x sources of references. Skills: All aspects of Multi Trade: Carpentry Plumbing Painting / Decorating Tiling Flooring Reliable Hard Working Knowledge: Experience within the domestic field Customer service Multi trade background Extensive material knowledge Benefits: Company Van Fuel Card Uniform

IT Support Engineer – 3 Month Contract – Hybrid - Birmingham VIQU have partnered with a not‑for‑profit organisation based in Birmingham, who are seeking an experienced IT Support Engineer on a contract basis. The successful IT Support Engineer will play a key role in supporting users across the organisation, delivering a combination of desk‑side and remote 2nd line support while working closely with wider IT teams. Role Responsibilities Provide 1st and 2nd line IT support across onsite and remote environments Deliver desk‑side support for hardware, software, and connectivity issues Provide remote support to users via ticketing systems, phone, and remote tools Support Windows devices, laptops, desktops, and peripherals Manage and support users and devices via Intune and Entra ID (Azure AD) Support Microsoft 365 services including Outlook, Exchange, Teams, and OneDrive Maintain clear documentation and provide a high level of customer service to non‑technical users Key Skills & Experience Required Proven experience in a 1st/2nd Line IT Support / IT Support Engineer role Strong experience supporting Windows end‑user environments Hands‑on experience with: Intune Azure AD / Entra ID Microsoft 365 (Exchange, Teams, Outlook) Confident delivering both face‑to‑face and remote user support Able to work independently while collaborating with remote IT teams Strong communication skills with the ability to support non‑technical users Role details: Job role: IT Support Engineer Start: ASAP Duration: 3-month initial contract Rate: £160 - £170 per day IR35 status: Inside IR35 Location: Hybrid – 3 days per week onsite in Birmingham Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

Accommodation Manager - Premium Living £40,000-£43,000 + 10% Bonus + Excellent Benefits Are you a high-performing Retail Store Manager or Area/Cluster Manager ready to step away from the high street and into the exciting world of property building management? This is a standout opportunity to take everything you've built in retail - leadership, customer experience, standards and commercial awareness - and apply it in a premium, service-led living environment. You'll be joining a high-growth, design-led residential brand delivering a five-star, hospitality-style experience for residents - where service, presentation and community really matter. The Role Think of this as running your own retail store - just without the sales floor pressure. You'll: Take full ownership of the day-to-day operation of the residence Lead, inspire and develop a front-of-house and operations team Deliver a five-star resident experience, setting the standard for service Drive presentation, standards and attention to detail across the building Oversee maintenance coordination and ensure the building always looks its best Ensure full compliance with Health & Safety and operational standards Manage budgets, costs and overall performance Create a vibrant, engaging community through events and resident interaction Build strong relationships with local partners and universitiesWhat We're Looking For Experience as a Retail Store Manager, Senior Assistant Manager or Area Manager (non-food preferred) A passion for customer experience, service standards and team leadership Strong operational mindset - used to running a busy, high-footfall environment A hands-on leader who leads from the front and sets the tone Highly organised with the ability to juggle multiple priorities Commercially aware with experience managing targets, budgets or KPIs Energetic, engaging and naturally people-focusedWhat's In It For You? £40,000-£43,000 basic salary (DOE) 10% annual bonus 30 days holiday (including bank holidays) Your birthday off every year Pension scheme Employee perks & wellbeing support Genuine career progression in a fast-growing, premium brandIf you're ready to take your retail leadership experience into a more balanced, service-led environment - while still leading from the front - this could be the perfect next step. Apply today with your CV

Client Services Account Manager An exciting opportunity for a client-focused professional to manage key accounts within the construction and building products sector, supporting client relationships, project coordination and service delivery across architects, contractors and developers. If you’ve also worked in the following roles, we’d also like to hear from you: Client Relationship Manager, Customer Success Manager, Key Account Coordinator, Client Services Executive SALARY: £45,000 per annum + Car Allowance LOCATION: Home-Based (Remote) with Nationwide Client Visits JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Client Services Account Manager to support and develop key client relationships within the construction and building products sector. As a Client Services Account Manager you will work closely with architects, developers, contractors and key stakeholders, ensuring a high level of service delivery and supporting project specifications from initial engagement through to completion. The Client Services Account Manager role involves coordinating CPD presentations, maintaining strong client relationships and supporting ongoing projects across sectors including education, MOD, boutique hotels and high-end residential developments. As a successful candidate, you will join a market-leading organisation, dating back to 1838, known for its expertise, quality and innovation within the construction and building products industry, providing the opportunity to work on high-profile and prestigious projects and build strong, long-term client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Client Services Account Manager include: • Manage Key Accounts: Build and maintain strong relationships with existing clients across multiple sectors, • Client Engagement: Act as a primary point of contact for architects, contractors, developers and stakeholders, • Project Coordination: Support projects from early engagement through to completion, ensuring client requirements are met, • Specification Support: Work collaboratively with stakeholders to support product specifications within project plans, • Deliver CPD Sessions: Coordinate and deliver CPD presentations to clients and industry professionals, • Stakeholder Liaison: Maintain regular communication with estate managers, facilities managers and decision-makers, • Service Delivery: Ensure a high standard of Client Services and responsiveness throughout all interactions, • Sector Support: Assist with projects across education, MOD, boutique hotels and residential developments, • Regional Coverage: Support clients across a designated UK region, including travel where required, • Product Feedback: Provide client insights to support continuous product and service improvement CANDIDATE REQUIREMENTS • Previous experience in account management, Client Services or customer relationship roles, • Proven experience of managing client relationships within a B2B or construction environment, • Experience working with architects, developers, contractors or building products, • Strong communication and stakeholder management skills, • Ability to coordinate projects and manage multiple priorities, • Experience delivering presentations or client briefings, • High level of organisation and attention to detail, • Customer-focused approach with a commitment to service excellence, • Ability to work independently and manage a regional workload, • Willingness to travel nationally as required BENEFITS • Car allowance • Pension scheme • 21 days holiday + bank holidays • Opportunities for professional development HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14657 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Kitchen & Bathroom Fitter (Multi TradeOperative) £41,348.45per annum Aylesbury, Buckinghamshire Permanent, Full Time Are you an experienced tradesperson looking for a new role? At Fairhivewereexcited to welcome askilled and reliableKitchen & Bathroom Fitter (MultiTradeOperative)toour Planned Worksteam. If you enjoy hands-on work within an organisation that makes a real difference in peoples livesthen this could be the perfect opportunity for you! This role is known internally as Multi Trade Operative. About the role Within this role you will workacross our housing stockcarrying out high-quality kitchen and bathroom installations in occupied and void properties, ensuring all work is completed safely, efficiently, and to a high standard. The role requires competence in at least two of the following trades: carpentry, plastering, and plumbing. In addition, you will undertake a broad range of general repairs and installations, which may include full internal decoration, full bathroom or shower room tiling, installation of Multipanel, patch plastering up to one square metre, and basic plumbing and carpentry works. About you... We are looking for a Multi Traderwho is confident in arange of fitting tasks with the ability to work independently as well as part of a team and committed to delivering excellent customer service while working respectfully in residents homes. You will also have AnNVQ Level 3 qualifications or equivalent practical experience in at least two of the following three trades: carpentry, plastering, plumbing Relevant trade experience Avalid and current driving licence Goodorganisational, time management, and problem-solvingskills A strong understanding of health and safety requirements About us At FairhiveHomes, weredriven by a simple yet powerful vision: Homes for Living, Communities for Life This isntjust what we do; itswhat we strive for every day. As a non-profit housing association, werededicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintainingour high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and werehere to make that vision a reality. In this role, youllhave the opportunity to develop your career in an empowering environment where your contributions are valued and recognised At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! Youllbe part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you Werefocused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what werelooking for. We are really proudof our initiatives to become an employer of choice, whether itscoming along to one of our Menopause Cafés, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean youllalways have a strong network of people around you! Take a lookat our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what werelooking for, but you believe you can bring something valuable to the role, we still want to hear from you! If youreready to take the next step in your career and work in an environment that values your contributions, please apply, we cantwait to meet you! The closing date for applications will be 21st May 2026but we might close it early if we find the right person before this date. TPBN1_UKTJ

Account Manager - Plant & Equipment Hire West Midlands | Field-Based An established, Industry leading Plant hire business is looking for a commercially sharp Account Manager to take ownership of a £4m+ portfolio across groundworks, civils, and housebuilding clients. What you’ll be doing: • Owning and growing a £4m revenue portfolio, • Managing key accounts while still hunting (70/30 split), • Building long-term relationships with contractors and developers, • Driving upsell and cross-sell across plant, tool, and equipment hire, • Converting warm leads and winning new business in your patch, • Working closely with ops and depot teams to deliver on service, • Taking full responsibility for margin, retention and growth What they’re looking for: • Proven background in tool, plant, or equipment hire (non-negotiable), • Experience selling into groundworks, civils, or housebuilders, • Comfortable managing large, high-value accounts, • Commercially switched on, understands margin, not just turnover The difference-makers: • Intelligent, quick to pick things up, and commercially aware, • Tenacious, doesn’t back off when it gets tough, • Fearless in front of customers and decision-makers, • Self-driven, doesn’t need chasing or hand-holding, • Likeable, someone people want to do business with What’s in it for you: • A strong, established customer base with real spend, • Autonomy to run your territory properly, • Clear headroom to grow accounts and earnings, • Backing from a well-run, well-resourced operation, • Competitive salary + bonus + company vehicle If you want ownership, freedom, and the chance to make a visible commercial impact this is that role

Job Description Quality Engineer Permanent UK‑Based - West Midlands (Hybrid working) SC Clearance Eligible At TXP, quality isn’t an afterthought, it’s built in from day one. We’re looking for a Quality Engineer to join our growing internal engineering capability. This is a fantastic opportunity to work within modern agile teams, influence quality practices end‑to‑end, and play a key role in delivering secure, high‑quality solutions across a variety of technology stacks. If you’re passionate about automation, continuous improvement, and building quality into every stage of delivery, we’d love to hear from you. What you’ll be doing As a Quality Engineer at TXP, you’ll work closely with cross‑functional agile teams (typically 4–8 engineers), contributing across the full testing lifecycle. Your role will include: Designing, developing and enhancing automated test solutions aligned to agreed standards Performing detailed test analysis and design for complex, integrated systems, often in regulated environments Applying modern quality practices such as TDD, BDD and risk‑based testing Supporting CI/CD pipelines and promoting shift‑left quality approaches Providing assurance and testing across all levels, including: Unit, Component and Component Integration Testing (CIT) System, Integration and End‑to‑End (E2E) testing Non‑Functional Testing (NFR) Supporting UAT and BAT where required Managing test data, artefacts and supporting documentation Contributing to business requirements analysis when needed Collaborating with developers through pair‑programming Mentoring and supporting less experienced testing colleagues Working in line with TXP’s technical, quality and service standards You’ll also work alongside peers supporting a wider range of testing initiatives such as automation, performance and penetration testing. What we’re looking for You’ll bring strong experience as a Quality Engineer or Test Automation professional, ideally within agile and enterprise‑scale environments. We’re particularly interested in people who can demonstrate: Proven experience developing and maintaining automated test suites Strong understanding of agile, iterative delivery Experience working with Continuous Integration and CI/CD pipelines Confidence working to defined policies, standards and quality frameworks Ability to prioritise work effectively to meet delivery deadlines Excellent communication skills and a collaborative, coaching mindset Technical skills & tooling You don’t need experience with everything listed, but exposure to some of the following would be highly beneficial: Testing & Automation: JUnit, Playwright, Selenium, Cucumber, Postman Non‑Functional Testing: Gatling, OWASP ZAP DevOps & Platforms: Git / GitLab, Docker, Kubernetes, Azure and/or AWS Accessibility: WCAG, WAVE, Axe About you You’ll be someone who: Has a strong track record of delivering high‑quality testing outcomes Is detail‑focused, quality‑driven and proactive Enjoys working both independently and as part of a collaborative team Can juggle multiple priorities with confidence Brings energy, enthusiasm and a “can‑do” attitude Is flexible to travel to customer sites when required Why TXP? At TXP, you’ll find a people‑first consultancy where quality, collaboration and continuous learning genuinely matter. We offer: The chance to shape and influence quality practices, not just execute them Supportive, high‑performing teams who care about doing things the right way Opportunities to grow your skills across modern tools, platforms and delivery models Meaningful work that delivers real impact for clients and internal teams alike Benefits: • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects. If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging. Career growth – we’ve got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey. We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that

We are recruiting a proactive and customer‑focused Customer Service Generalist to join a company’s UK Direct Business team. In this role, you will provide first‑class customer service to a diverse portfolio of customers. You will act as a key point of contact for customers and internal teams, managing service requests, contracts, renewals, and calibration documentation while helping drive productivity across the Service Division. What You Will Do Receive, manage, and process requests from customers and colleagues across all communication channels. Proactively and reactively escalate service work to meet agreed Service Level Agreements (SLAs). Accurately qualify customer requirements using scripted questioning to reduce customer downtime. Maintain regular customer contact, providing real‑time status updates on active work Process maintenance contract amendments (premium and non‑premium), including invoicing and credit notes. Handle inbound contract renewal queries and conduct renewal payment calls. Work closely with field and office‑based teams to optimise productivity and scheduling. Identify and schedule appointments that best align customer needs with available resources. Manage purchase order requirements and related documentation. Prioritise workload effectively to maximise resources while meeting service commitments. Maintain accurate and confidential contract database records, including service agreements, preventative maintenance, calibration visits, invoicing, and confirmations. Carry out any other reasonable duties aligned to your skills and experience, as directed by your team leader. What We Are Looking For A strong commitment to delivering high‑quality customer service and exceeding expectations. A desire to learn, improve continuously, and share knowledge with others. Ability to work calmly and effectively under pressure and to tight deadlines. Highly organised with a methodical approach to planning and prioritisation. Excellent written and verbal communication skills with both internal and external stakeholders. A positive, motivated team player who can also work independently. Strong workload ownership with the ability to multitask effectively. Adaptable and quick to learn, using knowledge confidently in decision‑making. Computer literate with a sound working knowledge of Windows‑based applications. NVQ Level 3 in Customer Services (or equivalent) is advantageous 1–2 years’ experience in a similar role within a service‑driven, customer‑focused environment. In return we can provide the opportunity to be part of a collaborative and supportive team where customer service, continuous improvement, and professional development are genuinely valued. This role offers variety, responsibility, and the opportunity to make a real impact on customer experience

Hayley Dexis is looking for an experienced and forward-thinking HR Manager to join our busy HR Department based in Halesowen Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the HR Manager As the HR Manager , you'll join a growing team and play a central role in delivering an exceptional people experience. This is a high-impact position responsible for driving operational excellence, maintaining legislative compliance, and enabling a high-performance culture across the organisation. Reporting to the UK HR Director, you will lead key HR activities, oversee HR operations, and act as the go-to expert on HR processes, systems, and employment legislation. You will also have a small number of direct reports, with the opportunity to shape and influence our expanding HR function. What You'll Need to Succeed Ideally qualified to CIPD Level 5 or equivalent working experience. Proven HR management experience with strong complex ER case management skills. Ability to work confidently in a fast-paced environment and navigate ambiguity. Strong relationship-builder with a proactive, people-first mindset. Hands-on approach with the ability to roll up your sleeves and deliver. A collaborative team player who enjoys working across a growing HR function. Working hours: Office Based 5 days per week - no remote working available. Monday to Friday, working 40 hours per week. What we offer you : Highly competitive salary Non contractual bonus scheme 25 days annual leave (plus 8 bank holidays) In-house training. Company pension. Fun and inclusive working environment. Gift voucher incentives and opportunities to win quarterly recognition awards. Wellness initiatives, including Bike2Work and healthcare scheme. Free Life Assurance cover (x2 salary). Uniform and PPE provided if required. Excellent opportunities and career prospects are available. Key Responsibilities Performance & Culture Lead performance management processes and act as subject matter expert for managers and employees. Manage the implementation and ongoing optimisation of the company's new performance management system. Partner with managers to embed a culture of continuous feedback and high performance. HR Operations & Compliance Oversee day-to-day HR operations and lead HR projects to improve efficiency and service quality. Ensure HR practices and company procedures comply fully with UK employment legislation. Design and deliver engaging employment law training for managers. Conduct regular reviews of HR policies to ensure alignment with best practice and legal updates. Lead HR audits and address compliance notifications with timely and effective action. Ownership of the Right to Work and Visa Sponsorship/Applications process. Support 4 company payrolls Employee Relations & People Support Manage disciplinary, capability, and grievance cases, ensuring fair, consistent, and compliant outcomes. Act as mediator to support managers and employees in resolving conflict and fostering positive working relationships. Provide expert HR advice across the business, supporting decision-making and best practice. Data, Systems & Insights Monitor key HR metrics (attendance, absence, performance trends) and recommend proactive solutions. Develop HR reports, dashboards and data insights to support senior leadership. Serve as HRIS Lead, ensuring data accuracy and continuous improvement of digital HR services. The recruitment process Adverts will close on Friday 29th May 2026 Candidates will be moved through the process as they apply, and offer will be made as soon as a suitable candidate has been found. We encourage you to apply early to avoid disappointment. Our process; Shortlisting throughout the advertising window Teams interview with our Talent Acquisition Partner. Final stage interview with the HR Director which may involve a presentation task. Finally... We know sometimes you might feel that you don't meet the criteria or have a question about the role - we're here to help so please ask us! You can contact us here; We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Click ‘apply' now to become our HR Manager and join the team! TPBN1_UKTJ

Bodyshop Manager Up to £60,000 OTE £80,000 + Car Allowance or Car Dudley Permanent position, Monday to Friday, Monthly Car allowance Successful and high performing team BSI approved sitePlease contact Rochelle on (phone number removed) for more information Bodyshop Manager We currently have an opportunity for an experienced Bodyshop Manager /General manager who possesses the experience and knowledge of working in the accident repair market, to join a growing repair group, overseeing the daily operations of a very successful repair site. Our client is an expert within the accident repair market and, they are looking to recruit an experienced Automotive Bodyshop manager, who is experienced in managing an efficient, BSI approved site. A strong bodyshop / accident repair background is essential The Role: Bodyshop Manager Your role will be varied and all-encompassing with the below duties. For a full job specification please contact Clear Automotive. As a Bodyshop Manager you will Manage the on-site team of experts - Paint Sprayers, Panel Beaters, MET Technicians, Estimator and all administrative staff (Technicians) Your key responsibilities will include entire site management, which includes Health and Safety, Performance Management, Financials and Customer Service and setting targets Ideally familiar with the Autoflow BMS and Audatex estimating system Leading by example and promoting a positive work ethic You will be responsible for recruitment and delivering against key performance indicators with the help your senior management team. Ensuring Key to Key and CSI targets are met or exceeded You will provide strong leadership to direct reports and all site employees, to drive performance and achieve or exceed all financial and operational targets. Understand the business needs, the accounts, reports and KPI's Effectively manage site resources and costs in order to optimise capability and profitability Monitor individual productive performance to minimise non-productive time. Establish, maintain and promote good working relations with key personnel Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff. Actively and efficiently manage work provider and supplier relationships Dealing with any customer issues What we are looking for: Bodyshop Manager A vast knowledge and experience of the repair process and claims process A natural leader and someone who possesses excellent people management skills A high level of business acumen Results driven Previous experience of site management within the Accident repair industryIND123 If you would like to discuss the General Bodyshop manager position in more detail, then please call Rochelle at Clear Automotive on (phone number removed) for a confidential chat. We are also looking for candidates with the following skill sets: Panel Beater, Panel Technician, Bodyshop MET, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Production Manager, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Manager, Regional and General Manager, Service Advisor, Service Manager, Parts Advisor, Parts Manager and more