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Geobear is a global ground improvement contractor committed to managing assets in the built environment, enhancing people's quality of life, and contributing to the decarbonisation of our planet. We provide non-disruptive geotechnical ground improvement solutions and operate in the UK, Ireland, Finland, Sweden, Poland, the Baltic States, China, UAE, and the United States. Immediate Opportunity for a Full-Time Fitter in the Geobear head office in Hatfield. As a Geobear Fitter, you will be a customer-focused professional dedicated to ensuring the high-quality execution of Geobear solutions. Your role will involve assisting the transport workshop team in maintaining vehicles and all associated plant such as pumps, generators, drills and compressors to ensure the continued outstanding delivery of specialist geotechnical procedures across the UK. This is a full-time role, Monday to Friday, with weekend availability and occasional night work. As a vehicle/mechanical fitter for Geobear, you will be enrolled in a comprehensive training program set out by our specialist team, covering electrical, mechanical, hydraulic, and pneumatic training to understand the plant vehicles and heavy machinery equipment essential for our work across the UK. Requirements: Full UK driving licence Key Responsibilities: • Diagnose vehicle issues using advanced diagnostic tools., • Diagnose plant issues, • Perform repairs and maintenance on engines, transmissions, brakes, and other systems., • Conduct routine services such as oil changes, tyre rotations, and brake inspections., • Communicate with customers about vehicle problems and repair timelines., • Maintain detailed records of services performed and parts used. Requirements: • At least 1-2 years of experience in automotive/heavy plant repair., • Skilled in using diagnostic tools and automotive repair equipment., • Strong problem-solving abilities and meticulous attention to detail., • Exceptional customer service and communication skills., • Valid driver’s licence, • In addition, knowledge of one of the following would be beneficial: hydraulics, auto electrics, pneumatics, or plant mechanics. Benefits: • Competitive salary, • Ongoing training and development, • There are abundant career opportunities and progression paths available

Store Manager St Albans We are currently recruiting for an experienced Store Manager to join a leading retailer. As the Store Manager of this busy store, you will be responsible for recruiting, developing and managing the Store Team, delivering the highest standards of customer service to ensure customers return whilst achieving all set commercial, turnover revenue targets. Managing the store to achieve financial KPIs, including wages, wastage and shrinkage, together with non-financials such as customer service/feedback, internal audits and compliance. As the Store Manager some of your duties will include; • Lead & develop the store team, • Ensuring achievements of store KPIs across various brand offerings, • Working with the Area Manager to set priorities and delivery goals, • Responsibility for the store representation, including customer experience, merchandising, layout etc., • Maintaining relationships across the regional stores with other Store Managers, • Recruiting and develop the store team to ensure they fulfil their individual career potential, • Analysing sales figures, • Presenting weekly reports / figures and key information to the Senior Management team, • Dealing and resolving escalated customer queries, • Ensuring the store runs efficiently by organising your time & staff effectively Key requirements for the role; • Proven previous retail store management experience, • Ability to influence and negotiate effectively, • Able to be resilient and adapt swiftly in a fast paced, retail environment., • Excellent communication skills and the ability to liaise effectively at all levels, • Good working knowledge of budgets and delivering results, • Excellent understanding of all sales and service., • If you think you have the right experience as a Store Manager and are looking for a new opportunity to develop your career with a leading employer, then get in touch and apply today.

* * SALARY: Starting from £28,708.80 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Fixed Term Contract until 31/12/2026, 35 hours per week CLOSING DATE: 06/04/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Motor Commissions Insight Executive to provide accurate data, analysis, and insight to support VWFS UK’s responses to Financial Ombudsman Service (FOS) queries and legal matters. The purpose of this role is to ensure the business can meet regulatory and litigation obligations by delivering clear, reliable, and timely information relating to our motor commission models. This specialist, analytical role will be instrumental in delivering high‑quality insight that strengthens our compliance position and supports effective stakeholder engagement. The Insight Executive will handle inbound FOS and legal queries, manage stakeholder relationships, and drive continuous improvements to reporting processes to ensure outputs remain robust and fit for purpose. What you’ll be doing: • Investigating and resolving commission‑related complaints raised by customers., • Working with Claims Management Companies (CMCs) and external legal partners to progress cases and share required information., • Speaking directly with customers and CMCs to validate claims and answer questions., • Managing and updating the FOS tracker and preparing case information for internal teams., • Pulling together evidence and documentation for Financial Ombudsman Service (FOS) cases, including details on commission payments., • Responding to FOS queries and providing clear explanations of our calculations and processes., • Supporting the handling of FOS adjudications, working with legal teams and following through on required actions or outcomes., • Keeping accurate records of cases received and maintaining key documents, including point‑of‑sale materials., • Building strong working relationships across the business to improve data quality and consistency., • Experience in automotive finance and/or the wider banking or financial services sector., • Strong problem‑solving skills with experience in customer resolution environments., • Ability to explain technical information clearly to senior and non‑technical stakeholders., • Proven ability to manage multiple pieces of work at the same time., • Analytical mindset with a methodical approach and strong attention to detail., • Advanced Microsoft Office skills, especially Excel; experience with tools such as Business Objects, SQL or Tableau is an advantage., • Excellent interpersonal and influencing skills., • Ability to work at pace, remain calm under pressure, and meet strict deadlines. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Procurement Manager Permanent Full Time Leek Wootton Grade I (£58,431.00 - £62,195.00) Alongside a competitive salary we offer a market supplement of £5,000 per annum for a full MCIPS qualification The Contracts & Procurement Team work to a category management structure. This role is expected to focus on contracts in the areas of Facilities Management, Estates Projects, Estates Professional Services, Utilities, Uniform and Fleet purchase and maintenance. We offer a hybrid working, with team members able to work from home for part of the week. Those on the redeployment register will be given prior consideration. The main purpose of the role is to develop procurement strategies for designated business areas and provide business managers with procurement advice, enabling them to derive maximum commercial value from operational spend. Main Responsibilities: • Provide specialist procurement input to business cases, with due regard to full life costing, financial benefit over risk, flexibility, benefit through business re-engineering, enablers/barriers, longer term demand requirement and expected market development etc., • Support business transformation, by considering options and alternatives including innovative solutions to deliver value for money, social value and high quality of goods and services., • Gather market and commercial intelligence in order to understand demand and supply chain capabilities and develop appropriate contract category strategies., • Enforce the Scheme of Governance and Finance and Contract Regulations and provide expert professional advice to stakeholders in all areas of procurement., • Establish/implement appropriate routes to market, ensuring competition, collaboration (wherever possible), , and innovation, compliant to UK procurement legislation., • Use effective procurement practice to deliver value for money and ensure procurement projects are planned effectively, delivering to time, quality and cost. To ensure that procurement related risks are identified and relevant mitigations in place are in place that minimise the Force’s exposure to risk and uncertainty., • Support greater understanding of procurement practice and regulations across the stakeholder base including delivering training and awareness sessions, and development of contract and commercial management skills within customer teams., • To prepare and execute contract documentation, negotiate with suppliers, identify contractual risks and seeking legal advice where required., • To provide strategic support to implementation/contract managers, during the mobilisation of new contract arrangements and ongoing strategic performance reviews, with the emphasis on partnership and added value., • To support contract management activities including attendance at contract meetings, monitoring of key performance indicators and execution of contract variations., • To engage with and contribute to national groups and forums including BlueLight Commercial and Crown Commercial Services as relevant to the category areas., • To raise the profile of Contracts & Procurement, by taking a proactive and supportive role with services focusing on early engagement and contribute to the wider objectives of the Directorate by improving its effectiveness and extending its influence and ability to add value., • To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Person Specification: Knowledge: Qualifications: Candidates must be: • Have a Relevant degree (e.g. Logistics, Procurement, Supply Chain), • Significant public sector procurement experience, • Experience of business transformation principles including a working knowledge of how strategic procurement activity can support change and effectively realise benefits, • Substantial and relevant experience of operating at senior manager level and influencing decision making, • Proven experience of managing procurement projects within a category area, • A track record of providing a high quality, customer focused procurement service, • Proven experience of managing challenging stakeholders and situations and resolving contractual performance issues and disputes, • Experience of driving commerciality within public service delivery models Key Skills: • Proven ability to build effective working relationships at all levels of the organisation, • Ability to interpret and extrapolate procurement data and present in a clear, well-structured way that can be easily understood by non-procurement colleagues, • Ability to look wider than the procurement implications of business decisions and identify and assess the wider strategic impacts, • Strong planning and organisational skills, • Excellent and effective interpersonal skills, • High level of communication, negotiation and influencing skills

Sunday Times BEST PLACE TO WORK | Full time 4-day week You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. The Ombuds Group • Stevenage, Hertfordshire, • £70,000 + excellent benefits The Ombuds Group is a nationally recognised,leader in the UK’s alternative dispute resolution sector. We provide trusted, independent dispute resolution services across a wide range of regulated and non-regulated sectors including football, rail, retail, home improvement, utilities (energy and water), TV and music licensing, and removals. Our portfolio of brands – recognised by government, business and consumers – stands for trust, impartiality and integrity . In addition to dispute resolution, we provide expert training and consultancy to help organisations strengthen complaint handling, raise standards and build long-term customer trust. In 2025, we were proud to be named one of The Sunday Times Best 500 Places to Work , reflecting our commitment to fairness, innovation and employee wellbeing. Our companies • Rail Ombudsman, • Dispute Resolution Ombudsman, • Furniture & Home Improvement Ombudsman, • Removals Ombudsman We are seeking a Director of Casework to provide technical leadership, legal advice and oversight and quality assurance across all schemes delivered by The Ombuds Group. Reporting to the Deputy Chief Ombudsman , you will play a critical role in ensuring the quality, consistency and integrity of decisions across our dispute resolution schemes. You will guide casework teams, provide expert advice on complex matters and support the professional development of colleagues across the organisation. This is a fast-paced, senior in-house legal role offering a unique opportunity to influence decision-making standards across multiple sectors while shaping the future capability of ADR professionals. Key Responsibilities Legal and Casework Oversight • Provide authoritative legal and technical advice on complex cases., • Ensure decisions are consistent, well-reasoned and defensible., • Guide caseworkers in sound reasoning and application of scheme rules, ADR regulations and relevant legislation., • Act as a technical sounding board on sensitive, legal and high-profile matters., • Provide consultancy and guidance to scheme members on complaint-handling standards., • Lead the professional development of caseworkers and aspiring lawyers, including through SQE/QWE pathways., • Embed a culture of learning, reflection and continuous improvement., • Identify capability gaps through case analysis and deliver targeted development initiatives., • Lead quality assurance activities across schemes., • Identify trends, inconsistencies and emerging risks in decision-making., • Develop guidance, frameworks and technical resources to support high-quality decisions., • Identify and manage technical, reputational and regulatory risks., • Escalate significant issues to the Deputy Chief Ombudsman with recommended actions., • Lead internal and external audit activity, including ISO9001 compliance., • Act as the organisation’s Data Protection Lead., • Manage data breaches, DPIAs and regulatory compliance., • Represent the organisation in engagements with regulators and accrediting bodies., • Build strong relationships with scheme members and external stakeholders., • Contribute to the delivery of accredited training for members and stakeholders. You will be a qualified solicitor with 3–5 years’ post-qualification experience and strong experience in dispute resolution, regulatory environments, or complex complaint investigation. We are looking for someone who brings: • Strong legal judgement and analytical ability, • Experience interpreting legislation and regulatory frameworks, • Excellent written and verbal communication skills, • A commitment to fairness, impartiality and high professional standards, • Experience mentoring or developing professionals, • Up to £70,000 salary depending on experience, • Best in class private medical cover and comprehensive wellbeing package, • Optional 4-day working week (Monday–Thursday or Tuesday–Friday), • Modern offices with games room, quiet zones and staff events, • Company-sponsored opportunities to obtain further professional qualifications Optional 4-day week (full-time) A long weekend, every weekend If you’re looking to use your legal expertise to influence fairness and standards across multiple industries while enjoying genuine work-life balance, we would love to hear from you.

A leading customer service provider is seeking dedicated individuals to join their team in Welwyn Garden City. In this role, you will support customers with Council Tax, Benefits, and Non-Domestic Rates, ensuring first contact resolutions. Training will be provided to help you develop vital skills,

Service Desk Application Support Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. You may touch on other Windows / Microsoft and Networking technologies, but your primary role will involve supporting the company’s bespoke Housing Management Software Application. SALARY: Competitive + Benefits LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Application Support Analyst to join a friendly and experienced team providing first-class support to software users across the UK and Ireland. As a Service Desk Application Support Analyst you’ll help customers with a wide range of technical queries, ensuring business-critical systems run smoothly while maintaining excellent customer service standards. The Service Desk Application Support Analyst role offers variety and challenge, supporting web-based applications across modules such as Rents, Repairs, Finance, and Case Management. You’ll be working within a fast-paced technology environment where no two days are the same. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Application Support include: • Providing Technical Support: Responding to customer enquiries via helpdesk systems and telephone, • Troubleshooting Issues: Diagnosing and resolving application and system faults, • Monitoring Performance: Ensuring high availability and reliability of supported applications, • Updating Documentation: Maintaining accurate records of support activities and resolutions, • Supporting Upgrades: Assisting in migration from legacy to web-based applications, • Collaborating With Teams: Working closely with developers and analysts to escalate and resolve complex issues, • Delivering Excellent Service: Ensuring all support interactions meet high standards of professionalism and communication, • Learning New Systems: Keeping up to date with product developments, updates, and new modules CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience of supporting complex business or software applications, • High level of computer literacy with a logical and analytical mindset, • Strong communication and interpersonal skills, • Dynamic and energetic approach to problem solving, • Ability to work effectively under pressure DESIRABLE • Experience in a senior or leadership support role, • Knowledge of MS Windows and Linux operating systems, • Understanding of networking and TCP/IP fundamentals, • Familiarity with Exchange or similar email systems, • Exposure to financial or accounting software systems BENEFITS • Competitive salary with performance-related bonus scheme, • 20 days annual leave rising to 25 days after 2 years of service (plus bank holidays), • Group Life Insurance (after first year), • Ongoing training and professional development opportunities, • Supportive and inclusive team environment HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14492 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Welwyn Garden City, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Vehicle TechnicianLocation: St Albans Salary: £37,000 - £41,000 (DOE)We are looking for a Vehicle Technician to join our friendly and supportive team at our site in St Albans with a focus on delivering the service our customers have come to expect. We specialise in the replacement of major units and components on modern cars and LCV's and have a large customer base including many of the largest insurance fleet and lease companies in the country. The majority of our work is engine replacements on vehicles under 7 years old. We are looking for a Technician who is looking to work with a friendly and supportive team. Key Areas of Responsibility: The repair and maintenance of modern cars and light commercial vehicles Confirming / diagnosing mechanical and electrical faults with vehicles Replacement of major unit components such as engines, gearbox, fuel systems and turbos Conducting vehicle health (safety) checks and performing routine maintenance of vehicles Carrying out road testing and final vehicle checks before signing off repairs as complete Working as part of a team liaising with the workshop manager as jobs progress and supporting the sales team with the technical information required to gain approval for repairs, such as diagnosing the route cause of an component failure Ensuring good working practices, following Health & Safety guidelines at all timesThe Ideal candidate: NVQ Level 3 in light vehicle maintenance and repair or equivalent qualification Experience carrying out repair and replacement of major units such as engines, cylinder head injections system and turbos Experience working on modern light commercials and passengers cars Experience stripping engines to diagnose faults You must have your own tools A full UK driving Licence F Gas qualification Level 3 Electric / Hybrid vehicle system repair and replacement qualification Diagnostic experience, both mechanical & electrical GSCE English and Mathematics qualifications to a grade C- 4 or equivalent Positive "Can Do" attitude Good house keeping skills. Maintaining a clean and safe working environment at all timesWhat we offer: Day shift, Monday to Friday 31 days holiday (including Bank Holidays) Ongoing training and professional development. Uniform and PPE provided Free onsite parking Electric vehicle salary sacrifice scheme Discounted parts and non-auction vehicles Employee discount on Vodaphone Paid day to volunteer for a charity of your choice Competitive salary Pension plan with 3.5% employer contributionPlease note: This role is subject to a satisfactory DBS, right to work and reference checks.We reserve the right to close this this vacancy early once a suitable candidate has been found, so please submit your application as soon as possible. Who are we? Owned by industry-leading auctioneer, RB Global, IAA annually processes tens of thousands of vehicles nationwide, serving an international buyer base in more than 170 countries including registered customers, insurers, dealerships, fleet lease and rental car companies as well as charitable organisations. Daily online auctions showcase salvage and non-salvage inventory, offering buyers a wide range of vehicles to choose from

We are seeking a highly motivated Assistant Branch Sales & Operations Manager to join the team at our branch in Hatfield.You will assist the Branch Manager in leading a team, driving sales, managing inventory, and ensuring exceptional customer service. Benefits include: • Competitive salary dependent on experience., • Holidays from 20 working days plus all bank holidays, increased in line with service., • Monthly and Yearly Sales bonuses available., • Monthly and Yearly Promotional incentives. Responsibilities: • Assist in leading and managing the day-to-day operations of the branch, ensuring smooth and efficient functioning., • Help to develop and implement strategies to achieve sales targets and increase market share., • Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly., • Manage inventory levels, minimizing excess or obsolete stock., • Ensure compliance with company policies, procedures, and health and safety regulations. Requirements: • Proven experience within the Motor industry., • In-depth knowledge of automotive parts, accessories, and related products., • Proficient in using computer systems and software relevant to the industry., • Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’. Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations

Construkt RS are working with a well established and respected fire and security provider who operate in the Home Counties and Greater London. They are looking for a Security Service Engineer to join there team on a permanent basis and offer a great service to clients across the counties. Job Title: Security Service Engineer The successful Candidate will have the opportunity of progressing their career in an expanding and technical demanding Company. Salary dependant on experience from £35,000 - 40.000 up.. + Door to door travel and Overtime We are looking for 5+ years’ experience. It is essential that the Candidate is experienced in networkable security systems and can demonstrate the basic requirements such as port forwarding, managing IP conflicts and remote dial in connections. The main aread of business is Monitored Intruder alarm systems and network IP CCTV systems. Areas they cover: Geographical Areas: Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, London, Middlesex, Norfolk, Northamptonshire, Oxfordshire, Suffolk. Preferred Areas: Bedfordshire, Buckinghamshire, Cambridgeshire, Hertfordshire, Northamptonshire, North London. Customer base is varied covering: domestic, retail, commercial, schools, care homes. . Job Description To service and install Intruder Alarms, CCTV and Access Control Systems. Trouble shooting and fault finding of these systems and if the occasions arise to install electronic security systems at our Customers' premises. You will be required to complete all paperwork, in accordance with the appropriate British Standard The types of equipment we expect the Candidate to be experienced or familiar with are: Intruder: CCTV: Eaton Range, Pyronix, AJAX, Honeywell – Galaxy, Texecom, Mobile Apps. Hikvision IP / TVI, Concept Pro, Hanwha, AXIS, Pelco, DM, Adpro, Optex, RVR Solutions, IT Network literate Access Control: ACT, Paxton Net 2 & 10 , Hikvision, Salto. Door Entry: BPT, Paxton, Fermax, Videx - IP and Analogue External Lighting: GJD GUI: Monitoring: Standards: Hikvision Central, Cortech, Paxton RedCARE, DualCom, ARC / RVR, GSM NSI Awareness. Basic Hours of Work Forty hours per week commencing at 08:30 with a 1/2 for lunch (Unpaid) each day to be taken between 12:00 - 14:00. The Candidate is expected to arrive on our Customer's site at 08:30 and not leave site before 17:00 unless other arrangements have been made for them. The Candidate may from time to time be required to work additional hours in order to meet the needs of the business. Non-call out overtime worked will be paid at the rates as follows: Monday – Friday : basic rate of pay x 1.33 Saturday : basic rate of pay x 1.5 Sunday : basic rate of pay x 2 The overtime, travel and night working rates may be

We are looking for a Head of Developer and Wholesale Services to lead our Developer Services, Wholesale, and Non-Household (NHH) customer operations. Reporting to the Director of Customer Experience, this is a senior, strategic leadership role responsible for elevating our D-MeX and BR-MeX performance, strengthening commercial outcomes, and delivering exceptional end-to-end experiences for developers and NHH customers. You will lead a function of approximately 60 colleagues, shaping a high-performing, customer-centric operation that balances commercial efficiency, regulatory compliance, and operational excellence. The Role You will own the strategic direction and delivery of Wholesale Services, Developer Experience, and NHH customer performance. Youll set clear expectations, build strong partnerships across the business, and use data, insight, and governance to drive improvements, reduce complaints, enhance service quality, and deliver financially sustainable outcomes across AMP cycles. You will act as a visible leaderinternally and externallyrepresenting Affinity Water across industry bodies, influencing best practice, and ensuring we are recognised as a top-three performer in D-MeX and BR-MeX. Key Responsibilities Set and deliver the Wholesale & Development Experience strategy, ensuring alignment to regulatory obligations, customer expectations, and corporate goals. Lead performance across key measures including D-MeX, BR-MeX, NHH revenue collection, complaint reduction, PCC/demand reduction, and income assurance. Manage commercial relationships with delivery partners, ensuring quality, compliance, and operational resilience. Act as Affinity Waters external ambassador, influencing industry forums, NAVs, SLPs and Water UK committees. Ensure full compliance with all regulatory licences, charging rules, codes, and competition law. Provide financial leadership, managing a circa £20m annual budget (Totex-neutral approach across Opex and Capex). Lead a function of ~60 FTE, fostering a high-performance culture built on accountability, collaboration, and continuous improvement. Oversee customer experience, charging, revenue, governance, and risk, ensuring transparency, fairness, and trust. Champion health, safety and wellbeing across the function, ensuring suppliers meet CDM standards and Affinity Water policies. Participation on Emergency Controller standby rota About You Were looking for a decisive, strategic, and customer-focused leader with deep experience in Developer Services, NHH markets, or regulated customer operations. Essential Experience Senior leadership in regulated, customer-facing environments Strong understanding of Developer Services, NHH retail market, charging frameworks and regulatory expectations Evidence of delivering customer experience improvements and strong MeX performance Experience managing commercial partners and supply chains Financial and commercial acumen, including revenue-focused operations Outstanding communication and stakeholder influence, including senior forums Desirable Experience Experience presenting to Executive and Board-level audiences Track record in emerging or competitive market environments Experience delivering operational change in complex or regulated settings Skills & Attributes Customer-first mindset and strategic thinking Strong judgement, decision-making, and problem-solving skills Ability to inspire teams and lead change at pace Confident, clear communicator with excellent written and verbal skills Collaborative, relationship-focused leadership style Benefits Salary circa £100,000 dependent on skills and experience Car allowance Minimum 2 days per week in our Hatfield office Learning and development opportunities including mentoring, formal courses, and open learning resources Entry into the Senior Manager bonus scheme 2630 days annual leave, rising with service, plus the option to buy up to 5 extra days A personal Celebration Day for a religious or cultural occasion important to you Generous double-match pension scheme (company contribution capped at 12%) Enhanced family policies including Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave, and paid Carers Leave Menopause and Reasonable Adjustments policies Access to our Wellbeing Centre for physical and mental health support Discounts on retail, dental, and medical insurance through Tap4Perks Up to 4 Affinity Days per year to volunteer in the community Life Assurance Disability Confident As a Disability Confident employer, we offer interviews to disabled candidates who meet the essential criteria and opt in on the application form. If application numbers are very high, we will take a fair and proportionate number of disabled candidates through. A full job description is available from the Talent Acquisition team. Affinity Water is committed to building a diverse, inclusive workforce that reflects the communities we serve and where everyone can thrive. TPBN1_UKTJ

Provide exceptional customer service and address the needs of customers in a timely and effective manner. Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members. Eligibility for Whole Benefits is determined under th

Provide exceptional customer service and address the needs of customers in a timely and effective manner. Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members. Eligibility for Whole Benefits is determined under th

Warm, approachable, and customer‑focused.

Provide exceptional customer service and respond to customer needs in a timely, friendly, and professional manner. Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members. Eligibility for Whole Benefits is determined

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Support Worker - SEN School - Wirral.We are recruiting for a Support Worker to work as a SEN Teaching Assistant within specialist schools.This role involves supporting children with special educational needs (SEN) in an education setting, including:.SEMH (social, emotional and mental health needs).Y

Employee of the Month' rewards and Long Service Awards'.

We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Working alongside our cleaning and facilities teams to keep environments safe and hygienic for every client and customer. Par

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Due to our wide network of care services, we are seeking to recruit Relief Support Workers in the area. Working with both the staff team and clients you will promote a focus on maintaining the independence and dignity of our service users and ensure that they live inclusive lives within the local co

Employee of the Month' rewards and Long Service Awards'.

We will offer you competitive salaries and good conditions of service including paid sick leave, free life assurance and employee welfare support services. We are seeking Support Workers to work at one of our seven Supported Living Services in Astley Bridge, Horwich, Breightmet and Tonge Fold, Bolto

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Childrens Support Worker Location: Essex Settings: Childrens Residential Homes Pay: From GBP15.Shifts: Long days & waking nights available About the Role We are recruiting Childrens Support Workers to work across different childrens residential homes across Essex.You will be supporting vulnerabl

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety o

Support Worker - Children & Young People.Days, Long Days, Sleep-ins & Waking Nights - Flexible Patterns.We are currently recruiting Support Workers to work across a variety of settings throughout East Sussex, including:.Specialist and Supported Living Provisions.This is a temporary role with

If you’ve worked as a behaviour support worker, classroom support, or in youth services helping children overcome challenges, your experience could make a lasting impact.

Are you passionate about delivering high quality, respectful, and person centred care and support to individuals in Billingham, County Durham? Creative Support are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker and lead a passionate and frien

This role is crucial in managing complex emotional needs, including behaviour that challenges and personality disorders, ensuring care is both effective and reflective of Nurseline Community Services’ values. Deep commitment to providing empathetic and respectful care that aligns with the values o

Liaise with CDP / Managers to ensure care continuity – gaps in rota’ skills • Conduct audits on care records to ensure compliance • Promote safe working practices • Contribute to the service improvement • Promote the service to wider market Communication & Coordination • Act as a l

Facilitating engagement with broader support services and health appointments (where these are specified within the child’s care plan).

The successful candidate will be required to work 37.Temporary cover is required for approximately 3 months.In this position, you will be expected to;- Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly- Ensure the

Temporary / Ongoing Opportunities.Minimum 6 months UK experience working with children & young people.We are currently recruiting for a dedicated and professional Family Support Worker to work across Surrey.This rewarding role involves direct work with children, young people, and families in a v

We provide comprehensive training specific to the service, including accredited health and social care diplomas through our training academy. Our service offers various shift patterns, including mornings, afternoons, evenings, weekends, and sleep-ins, with flexible contracts available.

Social worker to cover vacant post in Kingston council required at £26/hr, Monday to Friday months experience essential.Support workers also required at £13-£16/hour for Kingston council for ad hoc shifts.

Job Title: Adult Support Care Worker.Are you passionate about making a difference in people's lives? Join.Hoddesdon and surrounding areas.Flexible shifts (30-40 hours per week).Ongoing training and refresher courses.DBS checks and support provided.Ability to work 30-40 hours per week with flexible a

We are seeking relief staff for our new Tameside Extra Care Service in Hattersley – a modern, 91-apartment complex providing independent living support for older adults with extra care needs.

Children's Residential Support Worker Location: Houghton RegisSalary: GBP ph About the Role We are looking for a compassionate, resilient, and dedicated Children's Residential Support Worker to join our team.You'll be supporting children and young people aged 8-18 who have experienced trauma, advers