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Role Purpose The Controller (Accounts) plays a key role in supporting the commercial, operational, financial, and administrative activities of the Machinery Team. The position is responsible for coordinating MRO (Maintenance, Repair and Operations) business activities, supporting logistics and project operations, maintaining financial controls, and delivering high-quality customer and stakeholder support. The role requires a proactive, customer-focused individual who demonstrates ownership, continuously seeks opportunities for improvement, and contributes to the growth and success of the business through collaboration, analytical thinking, and effective stakeholder management. Key Responsibilities Commercial & Operational Support Prepare customer quotations and cost estimates. Coordinate domestic and international logistics and shipment activities. Liaise with customers, suppliers, logistics providers, and other business partners. Support MRO operations, spot projects, and machinery-related business activities. Attend customer and supplier sites as required. Support project activities for installation and logistics projects. Assist with customer account management and business development activities. Financial Administration & Reporting Record and maintain accurate financial information and transaction records. Process customer invoices and supplier payments. Manage Accounts Receivable (AR) and Accounts Payable (AP) activities. Create and maintain customer and supplier accounts in Microsoft Business Central. Support monthly sales closing activities and forecast versus actual reporting. Prepare regular reports, presentations, and management information. Compliance & Governance Support export control compliance and verification activities. Assist with supplier due diligence, and Delegation of Authority (DOA) processes. Support VAT scheme validation and local regulatory requirements. Assist with contract pre-review and Non-Disclosure Agreement (NDA) administration. Ensure accurate records are maintained in accordance with company procedures and controls. Business Improvement & Development Support business analysis, proposal preparation, and customer presentations. Identify opportunities to improve processes, efficiency, and service delivery. Contribute ideas that support business growth, cost reduction, and operational excellence. Build and maintain departmental knowledge and best-practice documentation. Administrative Support Coordinate meetings, prepare agendas, and record meeting minutes. Manage visitor arrangements and general office administration. Support procurement of office and operational consumables. Provide ad-hoc administrative and analytical support to management. The Company reserves the right to amend duties and responsibilities in line with business requirements. The postholder may be required to undertake other reasonable duties commensurate with the level of the role. Customer First Deliver excellent service to customers, suppliers, and internal stakeholders. Understand customer requirements and support solutions that create long-term value. Responsibility & Initiative Take ownership of tasks and deliver commitments with accuracy and professionalism. Proactively identify issues, opportunities, and solutions. Challenge for the Future Continuously seek opportunities to improve processes and ways of working. Use data and analysis to support decision-making and innovation. Transparency Communicate openly, honestly, and professionally. Maintain accurate records and provide reliable information. Respect & Trust Build strong working relationships through collaboration and mutual respect. Value diverse perspectives and support an inclusive working environment. Knowledge, Skills & Experience Essential Full UK Driving Licence. Experience in administration, finance, logistics, procurement, purchasing, or commercial support. Strong Microsoft Office skills, including Excel, PowerPoint, and Outlook. Excellent organisational, communication, and stakeholder management skills. Strong attention to detail and numerical accuracy. Ability to manage multiple priorities and meet deadlines. Desirable Experience using Microsoft Business Central or similar ERP systems. Experience within logistics, machinery, engineering, import/export, or trading environments. Knowledge of Accounts Payable and Accounts Receivable processes. Understanding of export controls, customs requirements, or business compliance activities. Chinese language skills would be advantageous due to interaction with suppliers and business partners in the Chinese market

Start a fresh new career with this fantastic sales opportunity! SALES / CUSTOMER SERVICE representatives URGENTLY REQUIRED URGENTLY REQUIRED DUE TO EXPANSION - Customer Service and Sales representatives needed. No Experience necessary – Sales training and product coaching provided. Immediate Start offered! Our client is an expanding direct sales, customer service and marketing company performing on behalf of globally recognised brands. They are looking for people with or with the potential to gain great sales and customer service skills to join their thriving sales, customer service and marketing team. Our client are seeking enthusiastic and motivated individuals who are ready to perform in a fast paced events environment and help expand their company even further. Aspects of this role in sales and customer service include: · Sales · Customer Service · Marketing · Promotions No experience is necessary as access to full sales coaching and product training will be given although they welcome applicants with any previous experience in sales, customer service or admin/retail. Top performing sales representatives will get great unique travel opportunities to perform face to face fundraising campaigns for non-profits. All openings are for self-employed roles that may lead to business development opportunities. DON’T DELAY! Apply today and see what an excellent opportunity this could be for you. Please attach a copy of your CV which must include your telephone number and our client will call you to offer you the next available appointment. ALL APPLICANTS MUST BE 18 OR OVER. The company are unable to provide sponsorship for non-EU citizens. All earnings are on a Brand Awareness fee (where applicable) plus commission ontop

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership , working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data . As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams . Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation . We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model . You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data , while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence , helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity . You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority . Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale . Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

Salary from £29,286 + Up to 5% Bonus Permanent, 40 Hours Per Week Based at Doxford Park, Sunderland Keeping communities safe, one call at a time Join our dynamic Dispatch Team at Northern Gas Networks (NGN) as an Emergency Works Scheduler. This role is central to our operations, acting as the key contact between our customers and field-based Gas Operatives. You will be responsible for scheduling and dispatching both emergency and non-emergency work, ensuring safety, efficiency, and compliance with OFGEM standards. Working pattern: Monday to Friday, working 8.5-hour shifts (excluding meal breaks) between 08:00 and 20:00. During peak periods, you will be required to work approximately one in four Saturdays, with a weekday rest day provided in return. In this role you will • Deliver first-class customer service to internal and external customers; by overseeing the activities of all field-based staff to ensure they comply with field procedures, • Liaise with field-based staff and Emergency Site Managers regarding the scheduling and dispatching of work to ensure safety, customer satisfaction and efficiency are delivered, • Operate within business continuity procedures, to assist and support the Dispatch Team Leader throughout and after BCM events, • Communi...

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning : Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation : Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management : Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack : Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence : Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy : Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing : Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs : Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling : Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Please note this role requires you to passSecurity Check clearance. For further information, please see 'Selection process details'. Are you passionate about turning data into meaningful insight? Do you enjoy identifying opportunities for service improvement and influencing decision making through evidence and analysis? Want to play a key role in shaping the delivery of services that support millions of customers across the UK? If so, come and join us as an Operational Management Information Developer within the Working Age Services Directorate in the Digital Transformation Group. The Working Age Data and Performance Team sits at the heart of DWP's Digital Transformation Group, providing the analysis, performance insight and resource planning that help drive continuous improvement across Working Age services. Working with Operations, Digital teams and senior stakeholders, including Directors and Ministers, you will use data and insight to understand performance, identify opportunities for improvement and support evidence based decision making. You'll contribute to the development of performance measures and process indicators, test hypotheses, evaluate outcomes and help shape data driven initiatives that improve services for our customers. This is an exciting opportunity to join a high profile team where your work will directly influence how Working Age services are delivered, helping to drive efficiency, improve customer outcomes and support strategic decision making across the department. • Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making., • Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured., • Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements., • Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively., • Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services., • Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes., • Present complex data and technical findings in a clear and engaging way for non-technical audiences., • Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement. Proud member of the Disability Confident employer scheme Company: Government Recruitment Service Salary: £38,772 to £45,065 a year Hours: Full-time Location: Sunderland Job type: Permanent Posting date: 8 Sept 2026 Closing date: 22 Sept 2026 Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. #J-18808-Ljbffr

About Fluent Software Group Fluent Software Group is part of Valsoft Corporation's family of vertical market software businesses, focused on building specialized, reliable software solutions for targeted industries. We balance product innovation with operational dependability. We operate a portfolio of vertical market software businesses across Europe and North America. We are building an Enterprise Voice AI Agent to power service delivery for one of our Netherlands-based portfolio companies and their clients at scale. The Opportunity We are looking for a Dutch-speaking AI Developer based in Canada to own the ongoing development and scaling of the Enterprise Voice AI Agent — built to serve one of our Netherlands-based portfolio companies and their clients. In this role, you will build and evolve a production voice AI system that processes real customer interactions at enterprise volume. You will work directly with stakeholders at our portfolio company — in Dutch — to gather requirements, refine agent behaviour, and ensure the platform meets the operational needs of their business and their clients. Dutch language proficiency is a hard requirement . You will be the primary technical point of contact for our Dutch-speaking portfolio company, conducting discussions, writing documentation, and communicating updates in Dutch as part of your daily work. What You'll Do Voice Agent Development & Ownership • Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance • Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech • Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform • Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure • Maintain a prioritized backlog and drive features and improvements to production independently Client Collaboration (in Dutch) • Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch • Translate the portfolio company's business needs into technical specifications and working software • Write client-facing documentation, release notes, and user guides in Dutch • Manage expectations proactively and communicate timelines, risks, and decisions clearly Agentic AI & Continuous Improvement • Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping • Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements • Continuously improve platform reliability, call handling quality, and voice agent performance • Apply AI tools to documentation, observability, and operational workflows Success Looks Like • The Enterprise Voice AI Agent handles call volume reliably for our portfolio company, with high containment rates and strong client satisfaction • Portfolio company stakeholders communicate smoothly with the development team, in Dutch, with minimal friction or delays • New features and client requirements move from brief to production rapidly and predictably • The platform scales cleanly to support additional clients across the portfolio • Agentic AI workflows are a standard part of the development and QA process Qualifications & Experience Required • Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement) • 1–3 years of professional software development experience, or equivalent strong project-based work • Strong proficiency in Type Script and modern Java Script • Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching) • Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations) • Working knowledge of databases (Postgre SQL, My SQL, or Mongo DB), including schema design and querying • Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress) • Comfortable with Git, pull requests, code reviews, and collaborative development workflows • Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance • Interest in and basic experience with AI-assisted or agentic development workflows Preferred • Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, Eleven Labs, Rasa) • Experience with LLM integration and prompt engineering in production systems • Experience designing, building, or supervising agentic AI tools in a software development context • Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker) • Experience with CI/CD pipelines, logging, monitoring, and automated testing • Familiarity with the Dutch business and enterprise software landscape About the Team We are a small, product-focused team that ships frequently and iterates fast. Our environment is lightweight, collaborative, and supportive, with direct communication and minimal process. You will have real ownership of outcomes and a direct line to stakeholders. This role is ideal for a developer who is energized by building something new, working closely with an enterprise client, and exploring the frontier of voice AI — while maintaining the quality and reliability that production systems demand.

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management Lead Planner / Meeting Owner on events or programs of significance to the customer’s business Create/Revise program budgets to ensure M&IW forecast is attained Track client and individual program budgets to ensure M&IW forecast is attained Meet with key stakeholders to review time spent on projects Running client audits with M&IW Controller Alert meeting owner of any anticipated account/program budget variances Identify financial opportunities in post program billing Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes Responsible for document accuracy of operations team Responsible for final reconciliation accuracy and timeliness from planners Build pro-active relationships with high volume client meeting owners Lead various internal departments toward desired outcomes as specified in Service Level Agreement Plan meetings/events for the account as needed Account Management Project Management with a consultative approach Responsible to implement the KPI/SLA Program for the Account Responsible for the strategic relationship for multiple decision makers Accountability for accuracy and timeliness of final reconciliation from planners Train planners on specific account processes Analyze/Improve operational systems and processes Develop and update all account forms and processes to meet client expectations Analyze/review time spent on projects vs. management fees for the account Qualify new meetings (as backup to the SAM) Register new meetings into Cvent (as backup to the SAM) Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM) Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM) Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM) Assist accounting in follow-up on past due invoices (as backup to the SAM) Participate in applicable company and industry activities and events Business Development Responsibilities Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners) Up sell additional M&IW service opportunities Network with decision makers/management as appropriate Develop and maintain strong and highly ethical customer relationships Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: Movement & Positioning : Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements. Sitting : Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties. Lifting and Carrying : Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member. Reaching and Grasping : Event setup and breakdown may involve reaching overhead and handling tools or materials. Bending/Kneeling/Crouching : Occasionally required during event setup and breakdown. Repetitive Motions : Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays. Travel Requirements : Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers. Operating Vehicles : Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead. Working in Varying Environments : Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: Cultural Excellence Role Expectations Emotional Intelligence What you will bring: A minimum of four years of experience in the travel industry, specifically in managing meetings/events Knowledge of virtual and hybrid event options Experience with managing the lifecycle of a program, including final reconciliation Knowledge of Cvent preferred Must be able to travel 35% of the time, including Internationally Proximity to client headquarters office preferred Experience working in a virtual office environment Proven excellent oral and written communication skills in both internal and client-facing environments Demonstrated track record of successfully managing multiple projects simultaneously Ability to deliver creative outputs in a constricted timeline while maximizing available resources Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers Wide range of computer skills: Proficient in Word, Excel, and Internet/social media Database management programs (proficient in Lanyon and Cvent) Outlook (email and scheduling) What we provide: Competitive salary Paid holidays Pension Scheme Accrued personal time off for vacation and sick leave Laptop, additional monitor, and mobile phone Global Giveback program for volunteer service Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P. O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Department: Finance Employment Type: Permanent Location: Sunderland - Customer Support Centre Reporting To: Head of Management Accounts Compensation: £46,000 / year We are looking to recruit a Senior Management Accountant to join our Finance team. This is an exciting opportunity to play a key role in a fast-paced business, providing high-quality financial insight to support strategic decision‑making and business performance. Reporting to the Head of Management Accounts, the Senior Management Accountant will lead a team of two Management Accountants and one Assistant Management Accountant, ensuring the delivery of accurate, timely and insightful management information. The role is responsible for maintaining strong financial controls, supporting effective decision‑making through financial analysis, and driving continuous improvement across financial processes, systems and reporting. Working closely with stakeholders across the business, the successful candidate will help deliver efficient financial operations while contributing to the achievement of organisational requirements. • Prepare accurate and timely monthly management accounts in line with agreed reporting deadlines., • Lead the month-end close process, ensuring journals, accruals, prepayments and reconciliations are completed accurately., • Produce variance analysis and financial commentary to explain performance against budget, forecast and prior periods., • Deliver high-quality financial reporting and analysis to support operational and strategic decision‑making., • Ensure balance sheet reconciliations are completed accurately and outstanding issues are resolved promptly., • Maintain the integrity of the general ledger and ensure compliance with financial policies, accounting standards and internal controls., • Identify financial risks, control weaknesses and opportunities to improve processes and reporting., • Support tax, VAT, statutory reporting requirements and internal and external audits., • Build effective working relationships with stakeholders across Finance and the wider business., • Deputise for the Head of Management Accounts when required., • Lead, coach and support two Management Accountants and one Assistant Management Accountant, reviewing work to ensure accuracy, consistency and timely delivery., • Support the development of the finance team by sharing technical knowledge, promoting best practice and helping to manage workloads and reporting deadlines., • Fully qualified accountant (e.g., ACA, ACCA, CIMA) or equivalent professional qualification., • 5 or more years’ experience of working within management accounts., • Strong technical accounting knowledge, including accruals, prepayments, balance sheet reconciliations, and month-end close processes., • Experience of preparing monthly management accounts and financial performance reports., • Proven ability to analyse complex financial information and communicate findings clearly to both finance and non-finance stakeholders., • Strong analytical and problem‑solving skills, with excellent attention to detail and accuracy., • Good understanding of financial controls, governance, and accounting standards., • Experience of using integrated finance systems (ERP) and advanced Microsoft Excel skills., • Ability to manage competing priorities and consistently deliver to tight deadlines., • Strong organisational and planning skills with the ability to work independently and as part of a team., • Excellent written and verbal communication skills., • Experience of supervising, coaching, or supporting the development of junior finance staff., • Commitment to continuous improvement and identifying opportunities to enhance financial processes and reporting., • 33 days holidays including bank holidays, • Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!, • Colleague Discount, • Career progression, • Long service awards, • Enhanced Maternity, Paternity and Adoption Leave, • Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics, • Virtual GP – Access to a GP service 24/7, • Salary finance scheme, • Pension Scheme, • Death in Service, • Life assurance #J-18808-Ljbffr

An opportunity has arisen within Sunderland Area for our client. For the role of Maintenance Operative (Multi Skill) for the Repairs and Maintenance Section. The role will involve working in domestic and commercial buildings carrying out a range of technical and non-technical trade activities to deliver capital works and disabled adaptations to commercial and domestic properties. Working alongside colleagues within the Property Services Team you will ensure that work is delivered to a high standard and meet our quality and performance expectations. The post holder will be working as part of our repairs and maintenance department carrying out a variety of tasks to support business needs whilst being able to undertake joinery, basic plumbing, ceramic tiling, plastering and decoration works as part of a multi-disciplinary team, ensuring all work is delivered to a high standard, providing an excellent customer service and ensuring all work is delivered on time and within budget. Moving forward our focus is on improving, developing and growing the service to ensure we are providing a sustainable service to all customers. This role plays a key part in driving this ambition forward. To succeed in this role applicants must have a relevant trade qualification and experience in multi skilled activities with experience of working within a busy operational repairs and maintenance department an advantage. A full driving license will be required to carry out this role, and a works vehicle will be allocated to all successful candidates upon appointment. The proposed hours of the role are 37 hours per week across 5 days Monday to Friday with flexible working TPBN1_UKTJ

Production Co-ordinator Location: Washington If you thrive on keeping things moving, solving problems quickly, and making sure the right parts and paperwork are in the right place at the right time, this role could be a great match. Our Client is hiring for a reputed client where you'll coordinate production builds day to day-helping teams hit customer due dates and supporting a safe, organised working environment. • Coordinate production builds with the wider team, working closely with Stores to ensure jobs are kitted to production plans, • Support build planning to help ensure customer due dates are achieved, • Tackle day-to-day issues that arise with builds or delivery of parts, escalating when necessary, • Ensure production packs and related paperwork are completed, correctly stored/filed, and inspection-ready, • Work alongside Purchasing to expedite urgent parts for production, • Liaise with contractors for building maintenance and coordinate with the Service Engineer to issue and account for required stock for upcoming work, • Manage first-line customer build-related complaints and raise quality concerns for non-conforming material/specifications, HSE incidents, or near misses, • Handle supplier non-confirming parts, helping drive resolution, • Maintain day-to-day stores workflow by addressing issues and updating the Operations Manager, • Complete daily time sheets for the team, report overtime, and support consumables control-sharing details with Purchasing, • Oversee daily health and safety activities on site, maintain excellent housekeeping, and support periodic full inventory checks, • Perform final sign-off and inspections of finished goods, • A good understanding of Microsoft Office and confidence using ERP systems (training will be provided for EFACS), • Strong problem-solving and critical thinking-comfortable troubleshooting when builds or parts don't go as planned, • A customer-focused mindset and the ability to act as a service champion, • Flexibility and a team-first approach, • Clear communication skills, including when dealing with suppliers and contractors, • The physical capability to stand for periods and handle lifting of heavy items where required, • This role involves working in a production environment, with day-to-day physical tasks and strict adherence to HSE requirements #J-18808-Ljbffr

Department: Finance Employment Type: Permanent Location: Sunderland - Customer Support Centre Reporting To: Head of Management Accounts Compensation: £46,000 / year We are looking to recruit a Senior Management Accountant to join our Finance team. This is an exciting opportunity to play a key role in a fast-paced business, providing high-quality financial insight to support strategic decision-making and business performance. Reporting to the Head of Management Accounts, the Senior Management Accountant will lead a team of two Management Accountants and one Assistant Management Accountant, ensuring the delivery of accurate, timely and insightful management information. The role is responsible for maintaining strong financial controls, supporting effective decision-making through financial analysis, and driving continuous improvement across financial processes, systems and reporting. Working closely with stakeholders across the business, the successful candidate will help deliver efficient financial operations while contributing to the achievement of organisational requirements. • Prepare accurate and timely monthly management accounts in line with agreed reporting deadlines., • Lead the month-end close process, ensuring journals, accruals, prepayments and reconciliations are completed accurately., • Produce variance analysis and financial commentary to explain performance against budget, forecast and prior periods., • Deliver high-quality financial reporting and analysis to support operational and strategic decision-making., • Ensure balance sheet reconciliations are completed accurately and outstanding issues are resolved promptly., • Maintain the integrity of the general ledger and ensure compliance with financial policies, accounting standards and internal controls., • Identify financial risks, control weaknesses and opportunities to improve processes and reporting., • Support tax, VAT, statutory reporting requirements and internal and external audits., • Build effective working relationships with stakeholders across Finance and the wider business., • Deputise for the Head of Management Accounts when required., • Lead, coach and support two Management Accountants and one Assistant Management Accountant, reviewing work to ensure accuracy, consistency and timely delivery., • Support the development of the finance team by sharing technical knowledge, promoting best practice and helping to manage workloads and reporting deadlines., • Fully qualified accountant (e.g., ACA, ACCA, CIMA) or equivalent professional qualification., • 5 or more years’ experience of working within management accounts., • Strong technical accounting knowledge, including accruals, prepayments, balance sheet reconciliations, and month-end close processes., • Experience of preparing monthly management accounts and financial performance reports., • Proven ability to analyse complex financial information and communicate findings clearly to both finance and non-finance stakeholders., • Strong analytical and problem-solving skills, with excellent attention to detail and accuracy., • Good understanding of financial controls, governance, and accounting standards., • Experience of using integrated finance systems (ERP) and advanced Microsoft Excel skills., • Ability to manage competing priorities and consistently deliver to tight deadlines., • Strong organisational and planning skills with the ability to work independently and as part of a team., • Excellent written and verbal communication skills., • Experience of supervising, coaching, or supporting the development of junior finance staff., • Commitment to continuous improvement and identifying opportunities to enhance financial processes and reporting., • 33 days holidays including bank holidays, • Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!, • Colleague Discount, • Career progression, • Long service awards, • Enhanced Maternity, Paternity and Adoption Leave, • Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics, • Virtual GP – Access to a GP service 24/7, • Salary finance scheme, • Pension Scheme, • Death in Service, • Life assurance INDHP #J-18808-Ljbffr

What you'll do... ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache. Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast. End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time. Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense. ❤️ Treat every customer with the care you’d give gran . We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like. Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact. The types of people we would love to hear from are those that are... ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better. Ask questions and embrace change . Things move fast here – you’ll love learning new things and rolling with the punches. Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best. Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future. Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions. Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. A bit about the role: Location - Central London (Oxford Circus) Our need - Immediate starters Salary - £28,000 Hours - Full Time

You can earn tips from customers as well, to help towards your earnings goals.

Employee of the Month' rewards and Long Service Awards'.

While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.

This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of ded

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Customer first attitude, reliable work ethic, and good communication skills.

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

Employee of the Month' rewards and Long Service Awards'.

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring ou

Community and Enterprise Resources provide cleaning services in many locations and buildings across South Lanarkshire including, schools, council offices and police stations. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who ar

Learning about Danish and Japanese culture, ingredients and service so you are one of us. Experience in a fast-paced restaurant providing excellent service is preferred.

Day and night shifts available.Superior Healthcare is seeking a compassionate and dedicated.This is a rewarding opportunity to support a person with additional health and care needs, ensuring the client's safety, comfort, and wellbeing in their own home.As a Care Assistant with Superior Healthcare,

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.We're looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a te

Self-Employed Cleaner / Housekeeper – Choose Your Hours ?.Flexible work that fits your life.You tell us your availability (any days, any hours) and we match you with cleaning jobs in homes, flats, offices, Airbnbs and more.Airbnb / holiday-let experience.Competitive self-employed rates.If you're e

Job Title: Warehouse Operative / Van Driver Location: HP27 Hours: Monday to Friday 08am - 17hrs Candidate requirements - Over 25 years old due to insurance purposes.Clean driving licence Excellent spoken and written English Clean and smart appearance Our client are an installation and collect

We are currently recruiting for enthusiastic and reliable warehouse operatives to join our client's team, one of the UK's biggest and well-known retail groups.No previous experience is required, as full training will be provided.This is an ideal opportunity for individuals who are hardworking, commi

Picking and preparing customer orders.

The Staffing Network is a labour provider across the UK.Required to work in Lincoln, Lincolnshire LN6.We are recruiting Warehouse Operatives for our busy client based in Lincoln, Lincolnshire.This is a fantastic opportunity to join a well-established logistics company.This is a fantastic opportunity

Great opportunity to work as a Reach Truck Driver/Warehouse Operative for our client, which operates a busy distribution centre supplying stores and customers across the region.

Industrial Cleaning Operative Salary: £32,000 per annum + Van + Overtime Opportunities Location: Bridgwater (Central Base) with Nationwide Travel Employment Type: Full-Time About the Role We are an agency recruiting on behalf of a leading cleaning company seeking reliable and hardworking Industrial

Duties will include: Cleaning classrooms, corridors, offices and communal areas Hoovering, mopping and dusting Cleaning toilets and washroom facilities Emptying bins and replenishing consumables Ensuring high standards of cleanliness and hygiene are maintained throughout the school Requirements:

To support the efficient operations of the warehouse by receiving, storing, extracting and the loading of our products accurately and on time, while maintaining high standards of health and safety, best practice and customer service.

Our clients and their customers come from diverse backgrounds and so do we.