Front of house manager jobs in SunderlandCreate job alerts

Are you looking for a new career in sales and customer service?\n\nDo you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.\n\nWithin this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.\n\nSuccessful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment.\n\nSuccessful candidates will:\n\n· Have strong communication skills and customer service skills\n\n· Be self-motivated\n\n· Have a tenacious approach to personal development\n\n· Possess a competitive sales mentality\n\n· Have an entrepreneurial mind-set\n\nSales advisors and Customer Service advisors will:\n\n· Approach new and potential customers on behalf of their clients\n\n· Keep up to date with relevant client product information\n\n· Understand customer trends and market traits in fundraising\n\n· Provide excellent Customer Service in a professional manner\n\n· Complete Sales and relevant paperwork to a high standard\n\n· Set individual sales targets and goals to achieve\n\nNo experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.\n\nApply now.\n\n* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This team is the most critical in ensuring the best experience for our overnight guests and the Front of House Manager role is part of the senior leadership to build the reputation of the entire business. Be an ambassador of the brand and the property as Front of House Manager where your leadership

The overall aim of the Front of House Coordinator is to work alongside the facilities manager and other service providers to create and cultivate a positive visitor experience. Portico are on the lookout for a Front of House Coordinator for a multi-tenanted office building in Edinburgh. The Front of

Head of Lighting & Sound - SunderlandHead of Lighting & Sound - Sunderland Empire Theatre Reports to: Technical & Buildings ManagerReports: Deputy Chief LX, Senior Technician (s); Casual stage & LX crew Annualised hours contract - 40 hours per week plus 180 premium hours per annum.Join our Technical Department in a key leadership role supporting the Technical Manager while leading, managing, and developing the Lighting and Sound teams. Youll play a central part in welcoming and coordinating visiting companies, overseeing their technical and staffing requirements, delivering productions and events to the highest standards of safety and compliance, and ensuring our venues equipment and infrastructure are maintained to an exceptional level.This full time, permanent position offers the opportunity to contribute to a dynamic, collaborative technical team at the heart of our venues operations.Key ResponsibilitiesLead on the safe and efficient fit ups, load outs, and show operations in line with legislation and visiting company requirements.Enforce safe working practices, ensuring trained and competent staff appropriate to the operational requirements.Supporting the Technical Manager ensure that all activities, infrastructure and equipment meet regulations and ATG Policies Procedures and guidance.Manage the safe operation, maintenance, testing and repair of all venue electrical and technical infrastructure and equipment.Service, maintain, and install electrical equipment in accordance with current IEE regulations.Monitor and coordinate external contractors, ensuring all work meets required standards and Health & Safety obligations.Work with the city council and partner agencies to ensure compliance for visiting productions. Operational RequirementsSchedule and resource technical staff through effective long term planning, costing, and compliance with working time and union agreements.Work closely with visiting companies to meet technical needs economically and within contractual terms.Communicate seat removals or layout changes to Box Office, Marketing, and Front of House.Ensure all expenditure aligns with agreed budgets and ATG finance policies.TechnicalLead all Lighting and Sound activity, ensuring productions and events are delivered to the highest standard.Work with the Technical Manager and Head of Stage to ensure all production requirements are met efficiently.Plan ahead and schedule technical staff effectively, producing and approving rosters in good time.Provide excellent customer care to producers, touring companies, and production teams in partnership with Technical and Stage Door teams.Act as a primary contact for visiting companies, responding promptly and professionally.Assist with get ins/get outs and operate as duty technician or console operator when required.Train and develop technical staff to meet business needs.Maintain accurate records of equipment maintenance, inspections, and insurance checks.Attend technical meetings and communicate company processes, updates, and goals.SafetySupport the implementation and monitoring of Health & Safety procedures in line with legislation for staff and visiting companies.Ensure backstage and technical operations comply with legislation and ATG policies, with all documentation completed to a high standard.Carry out and regularly review Risk Assessments and Method Statements.Action safety points raised through audits or meetings within agreed timescales.MaintenanceWork with the Technical Manager and Head of Stage to ensure backstage and auditorium areas are presented to the highest standards and remain safe.Develop, plan, and participate in maintenance, inspections, and testing of all technical infrastructure and equipment.Staff Development, Training & CommunicationSupport the development of a skilled, cohesive, and motivated team through strong communication, training, and development.Ensure all ATG HR policies and procedures are implemented.Assist in recruiting, training, and managing staff to achieve departmental and business objectives.Participate in company, venue, and departmental meetings to ensure clear and consistent communication.Other DutiesWork at other ATG venues when required.Undertake any reasonable duties and training as needed.Your skills, qualities, and experience.We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualitiesand experience we encourage you to apply. We are able to provide training where necessary.EssentialProven experience working on medium to large-scale touring productions, either from a receiving house or touring company perspective.Demonstrable experience in both leading and contributing effectively within a collaborative team environment.Proficient in the setup, operation, and live mixing of lighting for theatrical productions and live events.Extensive experience in programming and operating lighting using ETC Eos-family consoles, with a high level of proficiency expected. Familiarity with the Apex 10 desk is desirable, with the ability to deliver complex lighting states accurately and efficiently under production conditions.A versatile and experienced multi-skilled theatre technician, confident across a broad range of technical disciplines.Practical experience and competence in the use of counterweight (single purchase) flying systems.Excellent written and verbal communication skills, with a demonstrated ability to motivate colleagues and a strong commitment to both personal and team development.A proactive, solution-focused approach to problem solving, with the ability to remain calm and effective under pressure.Sound working knowledge of current health and safety legislation, including the Construction (Design and Management) Regulations 2015 (CDM), the Work at Height Regulations 2005 (WAHR), the Lifting.Operations and Lifting Equipment Regulations 1998 (LOLER), and the Provision and Use of Wok Equipment Regulations 1998 (PUWER), with the ability to apply these principles effectively within a practical theatre environment.Willingness and ability to work flexible hours, including evenings, weekends, and bank holidays, as required by the production schedule.A genuine enthusiasm for live performance and a commitment to delivering high-quality technical support to artists, creatives, and audiences alike.DesirableFormal training in Manual Handling and Working at Height, with the ability to apply safe working practices in line with current legislation.Current First Aid at Work certification.Portable Appliance Testing (PAT) qualification, with the ability to conduct and document inspections in accordance with safety standards.IOSH Managing Safely certificate or equivalent, demonstrating a proactive approach to maintaining a safe and legally compliant working environment.Qualification or proven competency in the safe use and handling of stage pyrotechnics.A working knowledge of the Health and Safety at Work etc. Act 1974 (HSAW), with the ability to support its practical application in a technical theatre setting.Understanding of domestic electrical installation principles, with working knowledge of relevant regulations and best practices.Certificates in BS 7909:2011 Code of Practice for Temporary Electrical Systems for Entertainment and related purposes and its implementation in live performance environments and BS 7671:2018 (IET Wiring Regulations), particularly in relation to theatre installations and temporary power systems.General understanding of building maintenance requirements and the ability to identify and report issues appropriately.Working knowledge of the BECTU/UK Theatre collective agreement, with an understanding of relevant working practices and conditions.Experience in relighting touring or transferred productions, with sensitivity to both the artistic intent and practical constraints of the receiving venue.About Us - Our valuesATG Entertainments values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.THRIVE doing what we love (with passion and dynamism)CONNECT through every act (with collaboration and kindness)DARE to do different (with curiosity and courage)PERFORM at our best (with customer focus and ownership)Our Corporate Social Responsibility pillarsEveryone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our cultureYoull help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for EveryoneOur stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.If youd like to discuss accessibility prior to applying, please email for a confidential discussion.

A leading hotel brand in the United Kingdom seeks a Front of House Manager to lead its Reception and Nights Teams. The position offers benefits like free meals, pension access, and hotel discounts worldwide. This role requires a candidate with previous leadership experience in a hotel environment, s

As our Front of House Lead, you are the first point of contact and the primary architect of this experience. We are looking for a high-agency Front of House Lead to be the driving force of our clinic’s growth. Professional Presentation: As the face of a high-performance clinic, your presentation m

Provide reliable cover for Front of House during periods of team absence, ensuring continuity of operations. Support the planning and delivery of office-based events, working closely with the Office Manager to ensure smooth execution; occasional flexibility in working hours may be required. Perform

This is a Front of House / Community Host position, with the opportunity to work across multiple sites, including the flagship Manor SW1 in Victoria, as well as at our partner sites in Westbourne Park & Holborn. As Front of House / Community Host at Manor, your role is to create a welcoming, organis

As Front of House Manager, you will be responsible for delivering an outstanding and seamless guest experience across the estate. Front of House Manager – Luxury Estate in Surrey. We are seeking an exceptional Front of House Manager to join a prestigious luxury estate in Surrey.

Youll deliver a flawless front of house experiencegreeting guests, serving drinks, and ensuring every interaction reflects premium standards. Be the face of a high-profile, prestige environment. Welcome guests with confidence, warmth, and professionalism.

The Fishbourne is seeking a Front of House Supervisor to expand our team. We are looking for an experienced front of house supervisor, with an immediate start available. The candidate must also be able to provide high levels of customer service and display a knowledge of food service.

Front of House Manager, 61 St James, Home of Justerini & Brooks. As the welcoming face of 61 St James, the Head of House is dedicated to ensuring clients, partners, and stakeholders enjoy exceptional and memorable experiences. Please note the official title for this role will be Head of House.

Maintaining an immaculate and professional Front of House environment. Acting as the central point of contact for Front of House operations. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.

A financial services firm is looking for an Assistant Manager – Front of House & Events to support the delivery of high-quality services in London. You will lead the Front of House team, manage client hospitality, oversee event bookings, and ensure operational excellence. This full-time role offer

Greater London seeks a Front of House Manager to enhance the visitor experience. The successful candidate will possess strong communication skills, proficiency in Microsoft Office, and a proactive disposition. This position requires daily presence in the office and offers an engaged team environment

What will you LOVE about the role of Receptionist /Front of House Host?. What you will be doing as a Receptionist /Front of House Host?. What experience do you require for the Receptionist /Front of House Host?.

To be considered for the Front of House Team Leader position at ##teamdisplayname## you must be 18 or over as the roles involves the sale of alcohol. We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experienc

Social Squirrel in York is looking for a Front of House Team Member to join their team at Keystones.

A popular pub chain in Newcastle Upon Tyne is looking for a Front of House Team Member. This part-time, permanent position offers various benefits including discounts and flexible working options.

The role includes various benefits such as a 25% discount on food and drink, access to a healthcare cash plan, and opportunities for personal and professional growth.

At Slug And Lettuce, we are looking for Front of House Team Members who enjoy working as part of a team. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Stonegate Xtra Rewards – Online benefits portal offering discounts a

Front of House Manager – Premier Luxury Hotel. Front of House Manager / Luxury Hotel Leadership / Duty Management / People & Operations. This critical leadership role requires you to be the professional core of the operation, managing the Reception, Duty Management, and Night Audit teams to delive

In this role, you will be the first point of contact, embodying elegance and excellence while providing personalized service. This position offers opportunities for growth in a fast-growing luxury brand focused on women's wellness.

Join a legacy of skilled colleagues and participate in London's prestigious events, enjoying benefits such as meal provision and tailored leave.

Stonegate Group is seeking a Front of House Team Member at Yates in York.

An award-winning eatery in York is looking for a Front of House Team Member to provide excellent customer service in a professional environment. The position offers competitive pay, tips, free meals for longer shifts, and career growth opportunities as well as UK visa sponsorship.

Front of House / Receptionist (Marylebone Location). The Front Desk Receptionist is responsible for maintaining excellent customer service and ensuring the gym runs efficiently. This includes greeting clients, answering phone calls and email inquiries, scheduling appointments, and maintaining the cl

We prepare our products fresh in house, everyday, but we aren't just product obsessed - we believe the experience has to be as vibrant as the food. We’re looking for people who want to be part of the growing atis family and want to make a difference with us. At least a few months experience in a l

Pret A Manger - Shift Leader - Front of House. To continually develop the team’s knowledge about the quality of our food and coffee. To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering& Production).

At least a few months experience in a front of house role in a professional restaurant, ideally with a fast‑paced and high‑volume kitchen. This role benefits from a higher pay rate due to the short nature of the shifts. We prepare our products fresh in house, everyday, but we aren't just product

A creative studio in Greater London is seeking a Front of House Manager to oversee the Front of House function and service. The successful candidate will manage the Front of House team, coordinate events, and ensure a high standard of service for all clients.

A family-run restaurant in London is seeking a Front of House Supervisor to lead daily operations and deliver excellent service standards. This role involves supervising the front of house team, engaging with guests for customer satisfaction, and supporting training and onboarding. Ideal candidates

A renowned restaurant in Greater London is seeking a Restaurant Manager to lead the front-of-house team. The Manager will handle the responsibilities of overseeing the restaurant, mentoring staff, and managing guest feedback. A strong knowledge of menu offerings, leadership experience in high-volume

A popular pub group in York is looking for a Front of House Team Member to enhance guest experiences. The position offers several perks, including a rewards card for discounts, flexible working hours, and corporate gym discounts, ensuring a lively and enjoyable work environment.

We are looking for a Commercial Leader to lead the development and delivery of our innovative SaaS solutions: ResDiary , Collins, Design My Night, Tonic and Soda which are key elements of the Front Of House Hospitality Division. We offer a blended approach to office working, encouraging you to colla

A luxurious hospitality estate in Surrey is seeking an Assistant Restaurant Manager to join its leadership team. In this role, you will lead services with a calm and hands-on approach, ensuring high standards of guest experience.

In addition to being an eager and hardworking Shift Manager, you will be ready to support your General and Assistant Manager in leadership responsibilities. We’re looking for a Shift Manager who believes in the power of “old school” hospitality and great, fresh food to make someone’s day. Yo

A leading software solutions provider in the UK is seeking a Commercial Leader to manage product development for hospitality SaaS solutions. Candidates should have significant experience in SaaS product management and strong knowledge of the hospitality sector.

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Watch Megan's video to learn more about our front-of-house roles. Enjoy 50% off food at any of our Inns.

Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial s

Limited is seeking a Front of House Assistant for Cove by Locke in Greater London.

A well-known restaurant group in Greater London is seeking a Floor Manager to lead the front of house team. The position offers unique training opportunities and a supportive work environment, with generous employee discounts and various perks including enhanced parental leave.

The position offers a competitive salary of £45,600, excellent benefits including healthcare, wellness support, and career progression opportunities within a prestigious Covent Garden members' club. Chartwells Independent is seeking a Restaurant Manager for Birchwood at The Conduit in London.

N Family Club is seeking a Front of House Manager for its Balham nursery in Greater London. The position offers a competitive salary range of £30,243 – £40,706 annually, alongside a performance bonus, significant holiday allowance, and childcare discounts.

A leading healthy food company in Greater London is seeking Front of House Team Members who are passionate about delivering exceptional service and making a difference. Ideal candidates will have some experience in a front of house role and possess a proactive, positive attitude. The company offers

Please send your CV and covering letter to Charlotte Barton (Front of House Manager) at. Applicants will need to have at least three years of bar and or waiting on experience, flexible hours available, and rates of pay starting from £11.

This full-time, permanent role involves leading the Front of House operation to elevate client experience and develop a high-performing team. Rapport Guest Services is seeking a dynamic Reception Manager for a prestigious Central London location.

Barry's Bootcamp is hiring a Front of House Desker in Greater London. Join our community and be part of an energetic environment dedicated to health and fitness.