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Customer Account Managers – Opportunities That Empower You To Succeed. Are you looking for a fresh start? Have you got financial services experience and looking for a new challenge? We may have the role for you! Evlo are currently recruiting for a Customer Account Manager. Evlo is an established market leader in consumer finance with over 20 years of successful history. Winners of MoneyFacts Best non-mainstream lender for the last 5 years, we offer dynamic and exciting growth opportunities for candidates - supported by a superb range of benefits! With customers at the heart of everything we do, we are proud that they rate us 4.7 stars out of 5 on TrustPilot and 4.9 out of 5 stars on Feefo. If you have great people skills, we would love to hear from you! You will be provided with full training and development to give you every opportunity for success. The Role As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan. This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them. If you have the following skills, then a Customer Account Manager role could be right for you: • Customer Focused • Strong Communication skills and Confidence • Self-Development • Team Work • Enjoy working with targets Rewards Successful applicants will be provided with comprehensive training in the form of our company induction, alongside support from the senior management team. Salary is competitive alongside a bonus scheme. This is supported by an extensive range of benefits: • Bonus scheme • Private healthcare • Life assurance • Excellent company pension 3% employee to 8% employer contribution • 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!) • Cycle to Work vouchers • Retail Discounts • Tech scheme • 3 Charity Volunteering Days At Evlo employee satisfaction is key and we are committed to being a great place to work. We offer three charity volunteering days and we partner with OnHand which promotes volunteering. Evlo has an active Employee Forum and dedicated Mental Health First Aiders

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol use or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service Delivery (GSD) team at Turning Point specifically supporting individuals seeking support with drug and alcohol use. You will provide first point of contact for clients and professionals wanting to arrange a referral into Turning Point's substance use services across a wide geographical reach across the UK. We are located in the heart of Manchester and are within close proximity to transport links. Role Responsibility Working as part of a team you will be supporting clients contacting us via telephone, online and email. You will support inbound call activity including new referrals and enquiries from new and existing clients, professionals and staff. Ensuring all contacts are dealt with in a timely, friendly & professional manner, providing a consistently high quality person centred service. As a Client Advisor your main responsibilities will be: • To answer high volumes of calls in a fast paced contact centre environment, • To carry out initial triage and screening for new clients who want to make a referral for treatment., • Respond to calls and email enquiries from existing clients and professionals, • To process confidential data accurately and sensitively, in accordance with GDPR and best practice, • To follow process maps for completing referrals and enquiries to ensure full compliance, • To update Turning Points Client Record system and other related systems with new information and keeping existing records accurate and up to date, • Manage and escalate risk in line with agreed processes, • To work towards and exceed performance indicators and service levels set by your manager The Ideal Candidate This area of the business is fast paced, challenging and subject to continuous change and development. To be considered for the role you will need to be able to adapt quickly to change, follow due process, remain calm under pressure and to provide consistent and high levels of customer care. It is essential that you have excellent communication skills, both written and verbal, and able to liaise confidently with people at all levels. You will be able to demonstrate empathy, have a non-judgmental approach when supporting the wide ranging, diverse client base using our services. PC literacy is a key requirement and experience of data input into CRM systems and a good understanding of Microsoft Office. Previous experience of working within a customer service environment or contact centre is desirable however we will equally consider applications from individuals who have previous experience working in service focused on health and social care or similar. This is a great opportunity for an individual who is looking to start or progress their career within a leading health and social care environment. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents • Client Advisor JD (7).pdf Apply JBRP1_UKTJ

Ready to keep quality at the heart of projects with impact? Do you want to make a real impact by ensuring quality in services? Are you ready to grow your skills in a supportive, knowledge-sharing community where you can achieve your potential? We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a Quality Assurance consultant, you'll ensure that quality assurance is considered from the start through testing, questioning and improving. You'll apply your adaptability and communication skills across a variety of projects, working with a vibrant QA community that champions learning and knowledge sharing. The Role You'll work on public and private sector projects. You'll likely be working as a lead software quality engineer on internal and client-facing projects, contributing to the leadership of teams. Leading by example and promoting the Opencast approach, you'll support colleagues to develop knowledge and work through challenges in all testing types. You'll decide the best thing for your team to be working on. You'll collaborate with team members, clients and users to ensure that high quality is maintained and best practices are followed throughout the project. You'll adapt to different tools and technologies, advising on the best ones to use. You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client. Requirements This role involves weekly on-site work, and you'll be required to travel regularly to client locations across the UK. We're looking for people who value in-person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process.? SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Technical Skills To succeed in this role, you must have experience working as a lead software tester on multiple complex projects and have a good understanding of what it means to be a senior consultant. In your CV and at interview, you'll need to show experience of: Your working area and how you apply this to your role Functional and non-functional automation testing using tools like Playwright Mentoring and Coaching team members, supporting their development and progression within QA Creating test documentation Resolving complex issues and presenting findings to stakeholders Creating tasks from high-level requirements Leading and facilitating meetings, including test planning, defect triage, stand-ups and retrospectives Acting as a senior point of contact for stakeholders, demonstrating leadership in both delivery and communication You'll need a good understanding of: Basic principles of programming paradigms, such as object-orientated programming and procedural programming The concepts and benefits of OAT testing. As well as QA skills, there are essential core skills you'll need to be a great consultant. In the interview, we will assess how you have: Demonstrated strong attention to detail and focus on high-quality outcomes Took a methodical approach to resolving complex problems Respectfully challenged decisions or solutions when necessary Communicated effectively with both technical and non-technical stakeholders Proactively sought solutions to mitigate risk Raised risks and issues using the appropriate tools and processes Built strong working relationships and successfully resolved conflicts Led project meetings and actively contributed to workshops and events Other experience Some areas of experience are not essential but relevant to the role: UK government service standards Agile methodology Salary £56,001-£60,000 What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual “life happens” days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs. Want to know more? Visit our website or email TPBN1_UKTJ

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management - Lead Planner / Meeting Owner on events or programs of significance to the customer's business - Create/Revise program budgets to ensure M&IW forecast is attained - Track client and individual program budgets to ensure M&IW forecast is attained - Meet with key stakeholders to review time spent on projects - Running client audits with M&IW Controller - Alert meeting owner of any anticipated account/program budget variances - Identify financial opportunities in post program billing - Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity - Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes - Responsible for document accuracy of operations team - Responsible for final reconciliation accuracy and timeliness from planners - Build pro-active relationships with high volume client meeting owners - Lead various internal departments toward desired outcomes as specified in Service Level Agreement - Plan meetings/events for the account as needed Account Management - Project Management with a consultative approach - Responsible to implement the KPI/SLA Program for the Account - Responsible for the strategic relationship for multiple decision makers - Accountability for accuracy and timeliness of final reconciliation from planners - Train planners on specific account processes - Analyze/Improve operational systems and processes - Develop and update all account forms and processes to meet client expectations - Analyze/review time spent on projects vs. management fees for the account - Qualify new meetings (as backup to the SAM) - Register new meetings into Cvent (as backup to the SAM) - Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM) - Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM) - Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM) - Assist accounting in follow-up on past due invoices (as backup to the SAM) - Participate in applicable company and industry activities and events Business Development Responsibilities - Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners) - Up sell additional M&IW service opportunities - Network with decision makers/management as appropriate - Develop and maintain strong and highly ethical customer relationships - Gain knowledge of competitors' strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: - Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one's feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements. - Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties. - Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member. - Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials. - Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown. - Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays. - Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers. - Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead. - Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: - Cultural Excellence - Role Expectations - Emotional Intelligence What you will bring: - A minimum of four years of experience in the travel industry, specifically in managing meetings/events - Knowledge of virtual and hybrid event options - Experience with managing the lifecycle of a program, including final reconciliation - Knowledge of Cvent preferred - Must be able to travel 35% of the time, including Internationally - Proximity to client headquarters office preferred - Experience working in a virtual office environment - Proven excellent oral and written communication skills in both internal and client-facing environments - Demonstrated track record of successfully managing multiple projects simultaneously - Ability to deliver creative outputs in a constricted timeline while maximizing available resources - Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers - Wide range of computer skills: - Proficient in Word, Excel, and Internet/social media - Database management programs (proficient in Lanyon and Cvent) - Outlook (email and scheduling) What we provide: - Competitive salary - Paid holidays - Pension Scheme - Accrued personal time off for vacation and sick leave - Laptop, additional monitor, and mobile phone - Global Giveback program for volunteer service - Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and inâperson experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 www.meetings-incentives.com M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Tesco Insurance and Money Services is hiring Claims Handlers - Settlements in Newcastle on a hybrid basis. You will proactively manage third party motor claims, support repair/mobility solutions, and deliver excellent service while controlling costs. Training starts with office-based weeks, then hybrid work after meeting criteria. The role focuses on engaging non-fault parties, negotiating outcomes, and maintaining strong customer relationships, ideal for those with insurance claims experience #J-18808-Ljbffr

Serving our customers, communities, and planet a little better every day. You'll start your journey with a minimum of 6 weeks of office-based training Monday – Friday 09:00 – 17:00, to give you the skills, knowledge and support to succeed. Thereafter, Shifts will be between 08:00 - 17:00 Monday to Friday. Once fully competent in role, you'll have the opportunity to move to hybrid working, subject to meeting the required criteria. Applications close on 25 September at 5pm. At Tesco Insurance and Money Services, our Claims team does more than handle claims. We support customers through some of life's most challenging moments, helping them navigate difficult situations with empathy, expertise and care. In this role, you'll proactively manage and support third-party motor claims, helping customers access repair and mobility solutions while delivering excellent service and controlling claims costs. Working in a specialist area of claims handling, you'll engage directly with non-fault third parties, building relationships, influencing outcomes and identifying solutions that benefit both customers and the business. This is an excellent opportunity for someone with an insurance or sales background, or an interest in motor insurance, who enjoys feeling empowered to make decisions, customer interaction, problem-solving and negotiation. • Proactively contacting non-fault third parties and promoting the benefits of our repair and mobility services and solutions., • Building positive relationships with customers through effective communication, helping them navigate their circumstances and achieve the right outcome., • Negotiating with third-party stakeholders and suppliers to deliver fair outcomes while controlling costs and protecting business interests., • Managing claim progress and departmental priorities, including monitoring ongoing hire and repair activity., • Identifying, investigating and escalating potential fraud concerns in line with company processes and procedures., • Supporting the efficient handling and settlement of claims while delivering a high standard of customer service to all stakeholders., • Excellent customer service and communication skills, with the ability to influence, persuade and explain information clearly to a variety of customers and stakeholders., • Strong ownership and decision-making capability, with the confidence to take responsibility within agreed authority levels and identify solutions that meet both customer and business needs., • Strong organisational and prioritisation skills, with the ability to manage workloads effectively while maintaining high standards of service., • A resilient and adaptable approach, with the ability to overcome objections whilst demonstrating empathy in challenging situations, a positive attitude and the ability to work collaboratively through change., • An insurance background., • A claims background We welcome applications from everyone. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d still love to hear from you. • A generous pension, with up to 7.5% employer contribution, depending on what you put in., • Virtual GP Service for you and your family, • Performance related annual bonus., • 7.2 weeks holiday, with the opportunity to buy more., • Colleague Clubcard discount (10-15% + second card to share with someone else)., • Enhanced parental leave., • Opportunities to Save and Buy as you earn., • A place to get on - take advantage of our ongoing learning opportunities to help you achieve the job and career you want. As a Disability Confident Employer (Level 2), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation. are expected to be held from w/c 7 September 2026. Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week. Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers. #J-18808-Ljbffr

Serving our customers, communities, and planet a little better every day. Serving our customers, communities, and planet a little better every day. from £28,000pa (negotiable dependant on experience) + annual bonus & benefits 1 Newcastle (Hybrid) You'll start your journey with up to 6 weeks of office-based training: Monday – Friday 09:00 – 17:00, to give you the skills, knowledge and support to succeed. Thereafter, Shifts will be between 08:00 - 17:00 Monday to Friday. *Please note these may revert to 08:00 - 19:00 Monday to Friday and 08:00 - 13:00 Saturdays (1 in 3) in future. Once fully competent in role, you'll have the opportunity to move to hybrid working, subject to meeting the required criteria. Applications close on 01 October 2026 at 5pm. Please note due to business requirements the job advert may be closed earlier. At Tesco Insurance and Money Services, our Claims team does more than handle claims. We support customers through some of life's most challenging moments, helping them navigate difficult situations with empathy, expertise and care. We're looking for Claims Handlers - Settlements to join our Third Party SettlementTeam. In this role, you'll proactively manage and support third party motor claims, helping customers access repair and mobility solutions while delivering excellent service and controlling claims costs. Working in a specialist area of claims handling, you'll engage directly with non-fault third parties, building relationships, influencing outcomes and identifying solutions that benefit both customers and the business. This is an excellent opportunity for someone with an insurance background, or an interest in motor insurance, who enjoys customer interaction, problem-solving and negotiation. • Proactively contacting non-fault third parties and promoting the benefits of our repair and mobility services and solutions., • Building positive relationships with customers through effective communication, helping them navigate their circumstances and achieve the right outcome., • Negotiating with third-party stakeholders and suppliers to deliver fair outcomes while controlling costs and protecting business interests., • Managing claim progress and departmental priorities, including monitoring ongoing hire and repair activity., • Identifying, investigating and escalating potential fraud concerns in line with company processes and procedures., • Supporting the efficient handling and settlement of claims while delivering a high standard of customer service to all stakeholders., • Strong technical claims knowledge, including insurance principles such as indemnity and subrogation, motor liability, vehicle and property damage claims, relevant case law, industry protocols and The Road Traffic Act., • Proven claims handling experience, with the ability to independently manage and prioritise an active caseload, make sound commercial decisions, assess liability, investigate claims and negotiate effective outcomes, including credit hire decisions and cost recovery opportunities., • Excellent stakeholder management and communication skills, with the ability to build relationships, negotiate effectively, explain complex information clearly and confidently engage with customers, third-party representatives and other stakeholders., • Strong investigative and problem-solving capability, including fraud identification and investigation, confident decision-making within authority levels, excellent IT literacy and the ability to handle challenging customer situations with empathy and professionalism. We welcome applications from everyone. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d still love to hear from you. • A generous pension, with up to 7.5% employer contribution, depending on what you put in., • Virtual GP Service for you and your family, • Performance related annual bonus., • 7.2 weeks holiday, with the opportunity to buy more., • Colleague Clubcard discount (10-15% + second card to share with someone else)., • Enhanced parental leave., • Opportunities to Save and Buy as you earn., • A place to get on - take advantage of our ongoing learning opportunities to help you achieve the job and career you want. As a Disability Confident Employer (Level 2), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation. Interviews are expected to be held from September 2026. Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week. Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers. #J-18808-Ljbffr

Portfolio Manager Are you passionate about product strategy, technology innovation, and business growth? Would you like to lead portfolio management initiatives that shape the future of offshore solutions and technology investments? Join our team Baker Hughes is a global energy‑technology company operating in more than 120 countries. We deliver innovative solutions that make energy safer, cleaner, and more efficient. Our Flexible Pipe Systems (FPS) business provides advanced technologies and services that support offshore energy developments worldwide. Through innovation, customer focus, and operational excellence, we help customers optimize performance while advancing sustainability objectives. Partner with the best As a Portfolio Manager, you will be responsible for the offshore non‑Petrobras product portfolio, driving product strategy, lifecycle management, technology investments, and commercial success. You will work closely with Commercial, Marketing, Finance, Engineering, Operations, and Supply Chain teams to maximize product value, strengthen market position, and support long‑term business growth. You will be accountable for the overall health of the portfolio, including strategic planning, new product introductions, technology development, portfolio optimization, and market expansion activities. As a Portfolio Manager, you will be responsible for: Portfolio Strategy & Business Growth • Developing and executing product portfolio strategies aligned with business growth objectives., • Supporting market share expansion and strengthening the competitive position of the FPS portfolio., • Conducting market assessments, customer analysis, and competitor evaluations to identify growth opportunities., • Defining product positioning, segmentation, and value propositions across target markets., • Planning short‑term and long‑term portfolio strategies based on market and technology trends., • Developing product roadmaps that balance profitability, customer needs, and technology advancement. Product Lifecycle Management • Leading lifecycle management activities across existing and new products and services., • Driving successful execution of:, • New Product Introduction (NPI), • Advanced Technology Development, • Service portfolio enhancements, • Productivity initiatives, • Managing end‑of‑life strategies and execution for products and services., • Supporting commercialization of new technologies and solutions. Commercial & Financial Performance • Managing portfolio budgets, timelines, and financial performance., • Developing business cases that demonstrate value and return on technology and product investments., • Supporting revenue growth through product optimization and portfolio expansion strategies., • Working with Commercial and Marketing teams to launch and promote products effectively., • Monitoring portfolio performance and recommending actions to improve business outcomes. Cross‑Functional Leadership • Leading a portion of the FPS Product Management team and supporting talent development, engagement, and retention., • Collaborating with Sales, Commercial, Marketing, Engineering, Operations, Finance, and Supply Chain teams to support strategic objectives., • Providing technical and commercial guidance related to product applications, performance, and customer requirements., • Supporting alignment between business priorities, customer needs, and technology development initiatives. Technology & Innovation • Assessing business technologies against market requirements and competitive positioning., • Supporting technology validation activities with customers and applicable regulatory bodies., • Leading NPI planning activities and coordinating successful market introduction., • Utilizing stage‑gate product development systems and corporate governance processes., • Identifying opportunities that support sustainability objectives and reduce environmental impact across the portfolio. Industry Engagement • Representing Baker Hughes at customer meetings, industry forums, technical events, and professional organizations., • Building strong customer relationships and supporting strategic business opportunities., • Promoting Baker Hughes technologies, expertise, and innovation within the marketplace. Fuel your passion To be successful in this role, you will: • Hold a Bachelor’s Degree in Engineering, Science, or a related discipline. (Equivalent professional experience may also be considered.), • Bring 5+ years of experience in Product Management, Sales, Operations, Technology, or Technical Support roles., • Demonstrate experience working with product portfolios and lifecycle management processes., • Have strong customer relationship and stakeholder‑management skills., • Possess strong business, commercial, and financial acumen., • Demonstrate the ability to develop and execute product strategies., • Have experience managing complex initiatives across cross‑functional teams., • Possess strong communication, presentation, and influencing skills., • Demonstrate analytical thinking and structured problem‑solving capabilities., • Be comfortable balancing strategic planning with operational execution. Desired Characteristics • Strong understanding of product management principles and lifecycle portfolio management., • Experience supporting business development and market growth initiatives., • Proven project management experience., • Understanding of inventory management and variable cost productivity initiatives., • Familiarity with ISO, API, and other relevant industry standards., • Demonstrated ability to manage competing priorities while delivering measurable business results., • Experience contributing to sustainability and environmental improvement initiatives. Work in a way that works for you This is a full‑time leadership role requiring collaboration across global teams and customer organizations. The role includes periodic travel to support customer engagement, business development, and portfolio management activities. Travel Requirement: Approximately 10–20%. Working with us Our people are at the heart of everything we do at Baker Hughes. We foster a culture of innovation, collaboration, and continuous learning. We invest in developing our employees, empowering teams, and creating opportunities for long‑term career growth while delivering meaningful value for our customers and communities. Working for you We offer a competitive benefits package aligned with local market standards, including: • Work‑life balance and wellbeing programs, • Comprehensive private medical care, • Life insurance and disability coverage, • Competitive financial programs, • Additional voluntary or elective benefits The Baker Hughes internal title for this role is: Product Management Staff Director - Functional Mgmt #J-18808-Ljbffr

We have a fantastic opportunity to join the Digital Channels & Sales Driving team at Greggs on a 12-month fixed term contract. As Delivery Performance Manager, you’ll help us understand and improve the total performance of our delivery channels and support the effective running of delivery. Working across Finance, Commercial, Marketing, Customer Insight, Retail Operations and our delivery partners, you’ll bring together insight from across the business to create one clear view of performance. You’ll look beyond what has happened to understand what is driving the result, what it means commercially and where action is needed. You’ll also support the continued improvement of Click + Collect by working cross-functionally to understand performance, identify opportunities and help coordinate the right response. We can offer you: • Management Bonus Scheme which is worth up to 10% of your salary, • Pension scheme with matching employer contributions up to 7%, • Colleague discount, up to 50% off our own-produced products, • Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year, • 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day, • The opportunity to purchase additional annual leave twice a year, • Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate, • Private Medical Insurance which is free for you and subsidised for your dependants, • Income Protection should you become unable to work due to long-term sickness, • Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary, • Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family, • Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support, • Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers, • Career progression and learning and development opportunities, • A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge, • Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, • This is a full-time role on a 12-month fixed term contract, • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role, • The base location for this role is Greggs House, Quorum Business Park, Newcastle Upon Tyne, NE12 8BU, • Own the overall interpretation of delivery performance, bringing together commercial, customer, operational and partner insight to identify what is driving results, • Connect analysis from Finance, Commercial, Marketing, Customer Insight, Product Technology Teams and delivery partners into one clear, balanced view of performance, • Translate complex performance information into clear conclusions, priorities and recommended actions for internal teams and partners, • Challenge assumptions constructively, define the right questions and commission further analysis where evidence is incomplete or unclear, • Assess how promotions, sponsored advertising, commission, partner investment, menu availability, offline time and shop execution affect total performance, • Support channel planning, partner performance reviews, trials, forecasting and commercial decision-making with evidence-led insight, • Coordinate cross-functional actions to support the effectiveness of the overall delivery channel., • Develop meaningful performance views by partner, shop, territory, city, daypart and customer cohort to identify differences and opportunities, • Support Click + Collect performance by working cross-functionally to understand results and identify practical improvement opportunities, • Present a concise, evidence-led performance story that explains what has changed, why it matters and what needs to happen next You’ll be highly numerate, naturally curious and commercially minded. You’ll enjoy working with detailed information but will be equally comfortable stepping back to identify the bigger performance story. You’ll be confident asking challenging questions, testing different explanations and following an issue through until there is a clear conclusion or action. You’ll also have: • Experience interpreting commercial, financial or operational performance, • The ability to connect insight from different teams and turn it into a coherent commercial view, • Strong analytical and problem-solving skills, with an ability to identify the drivers behind performance, • A good understanding of sales, margin, cost, profitability and return on investment, • Strong Excel skills and experience using reporting or visualisation tools such as Power BI, • The ability to translate complex information into clear, concise and practical recommendations, • Confidence working cross-functionally and influencing stakeholders without direct authority, • The ability to challenge assumptions constructively and identify where further evidence is needed, • Strong organisational skills, with the ability to coordinate actions and follow them through to completion, • A customer-focused approach and an understanding of how commercial, operational and customer outcomes connect, • Experience in retail, hospitality, digital commerce or delivery aggregators would be helpful, but it is not essential. More important is your ability to understand the numbers, ask the right questions and turn insight into action We’re looking for someone who: • Is curious about why performance has changed, not just what the result is, • Thinks commercially and can translate performance into sales, margin and profit implications, • Can identify contradictions, gaps and weak assumptions within an analysis, • Brings people and evidence together to reach a clear conclusion, • Prioritises the opportunities that will make the greatest difference, • Takes ownership and follows actions through, • Communicates clearly with both technical and non-technical audiences, • Builds strong, constructive relationships across teams and with external partners Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs. #J-18808-Ljbffr

Serving our customers, communities, and planet a little better every day. Serving our customers, communities, and planet a little better every day. Salary: £25,000 + annual bonus and benefits Work Level: 1 Location: Newcastle, hybrid* Working hours: 36 hours per week. Shift: Mon – Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point. Training: You’ll start your journey with 6 weeks of training to give you the best start and tools in your career. Training will be office based & Monday to Friday 09:00 -17:00. *Once competent in role you’ll have the opportunity to move to hybrid working, if certain criteria is met. Closing date: 27th January 2026 at 5pm. At Tesco Insurance, our Claims team does more than handle claims – we help customers through some of life’s most difficult and vulnerable moments. Whether it's a bump in the road, damage to a home, or a sudden emergency, every call is a chance to show we care and to do the right thing with empathy and expertise. We’re proud of our NPS and customer satisfaction scores but even prouder of the skilled and compassionate colleagues behind those results. Whether resolving a claim or partnering with suppliers to deliver great customer outcomes, we’re building a team that listens, learns, and leads with kindness. Here, your ideas matter, your growth is supported, and your work makes a real difference – especially when customers need us most. We’re recruiting for Claims Handlers to join our Third Party Assist team (Motor Insurance). In this role you’ll proactively manage and settle a portfolio of claims as efficiently and economically as possible, whilst providing a high standard of service to customers and other stakeholders. You’ll use your current experience to effectively ensure claims are handled and settled efficiently in line with policy cover & legal liability. In this specialist role you will proactively contact and convert ‘non fault’ third parties to take advantage of our repair and mobility services and solutions, whilst providing a high standard of customer service. Ideally you will come from an insurance background and either have experience in motor insurance or an interest in this. If you have a persuasive, engaging personality we’d also love to hear from you. • Proactively offering the benefits of using our network of repairers and hire providers to ‘non fault’ third parties., • Using a variety of communication approaches to contact third parties to help them manage their predicament, building rapport and a positive relationship to help deliver the right outcome for the third party and our organisation., • Negotiating effectively with third party stakeholders and suppliers to ensure a ‘fair settlement’ is achieved for both the third-party claimant and our organisation., • Proactively managing the department priorities such as monitoring ongoing hire and repair., • Identifying and reporting any concerns in relation to potential fraud or instances of identified fraud, act as appropriate., • Negotiating effectively to control costs., • Ability to demonstrate excellent customer service skills; using persuasion and influence to deliver the right outcome., • Demonstrable ability to show empathy when dealing with difficult situations, maintaining a professional and caring approach., • Ability to take ownership for own decisions within the established authority limits and parameters., • Ability to think creatively to identify and manufacture/develop solutions to meet customer and business needs, • Excellent verbal and written communication skills, including an ability to express complex information in straightforward terms where required., • Showing good planning, prioritising and organisation skills., • A positive attitude and a flexible & resilient approach to change and team working., • Prepare for your retirement with our colleague pension scheme., • Virtual GP Service for you and your family 365 days a year., • Performance related annual bonus., • Indulge in a generous holiday allowance with a minimum of 7.2 weeks., • Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to £2K). As an added perk, we’ll give you a second card to share with someone else., • Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave., • A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want., • Take part in our Buy as you Earn and Save as you Earn share schemes. We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day. Interviews are expected to be held from January 2026. Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let’s make everyday a little better. Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week. Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers. We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more! #J-18808-Ljbffr

About Tetra Science Tetra Science is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. Tetra Science’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review “The Tetra Way ,” authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. What You Will Do Tetra Science is looking for a Technical Enablement Lead / Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by a desire to educate and inspire, and have the technical skills to quickly prototype new ideas and solutions. And finally, the candidate should seek to ensure developers can be successful with minimal friction, and champion product and process changes that make this a reality. You will work to understand the needs of different user personas (data scientists, machine learning engineers, scientists and R&D IT analysts), analyze their data environment, assist in the design and implementation of self-service solutions, and create training artifacts to accelerate adoption and growth. This is a technical enablement role, interfacing between internal and external stakeholders including; sales teams, technical teams, customers and potential customers. Your expertise not only covers the technical aspects of data integration, storage, access and architectures but also includes the skills to convey complex technical concepts in a way that aligns with business needs and potential solutions. Your work will directly impact how developers adopt Tetra Science’s Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You’ll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. You’ll set the strategy for EU developer experience and community, including partners, customers, and independent developers; and be responsible for how developers discover, onboard, build, and scale applications. This role will be pivotal in growing our developer ecosystem, gathering crucial feedback to inform product development. Your work will educate and inspire the biopharmaceutical industry as to the power of an open ecosystem where precisely engineered scientific data flows freely and without restrictions. Your success in this role will directly shape Tetra Science's growth trajectory and market position while ensuring our platform is accelerating science and patient outcomes across countless use cases. Responsibilities Scientific & Domain Expertise Deep understanding of pharmaceutical/life sciences R&D workflows, data, and scientific principles Ability to engage credibly with data scientists, lab scientists, and R&D IT stakeholders Technical Skills Able to code and build practical solutions using scientific data platforms, pipelines, and apps Translate complex technical problems into working implementations within a pharma context Training & Enablement Design and deliver in-person training sessions, workshops, and demonstrations for both technical and non-technical audiences Create supporting materials: tutorials, documentation, sample code, and best practice guides Communication & Collaboration Translate technical and scientific concepts into clear, accessible language for non-technical stakeholders Collaborate with Product, Engineering, and UX teams to surface customer feedback as actionable requirements Must Have: 2+ years professional experience in a Life Sciences company and/or a scientific background 3+ years professional experience as data scientist, scientific data engineer, or solutions architect 2+ years professional experience in technical enablement and/or developer relations Solid experience running large scale enablement programs, and how to evangelize and roll out the programs effectively across the organization Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences Strong technical background with hands-on experience in SQL, Python, and modern data stack technologies Deep understanding of drug discovery, development, and manufacturing processes Ability to travel regularly to customer locations and whiteboard the product strategy with them Experience with data governance, privacy, and compliance considerations Exceptional stakeholder management skills with ability to influence C-level executives Ability to deal with ambiguity and thrive in a constantly changing and evolving work environment Experience working with high-bandwidth and high-energy professionals Insatiable curiosity to learn, develop, and grow year-over-year Great interpersonal skills and an ability to coordinate and drive initiatives supporting multiple teams Nice To Have: Experience at high-growth Saa S companies with complex data needs Previous experience as a practicing bench scientist is highly valued Previous experience within a biopharma company in an IT related function is a big plus Background in technical support / field service highly valuable - this demonstrates your ability to internalize complexities and tailor explanations for a given audience Familiarity with enterprise sales processs within the pharmaceutical sector Experience with AWS application stack Competitive Salary and equity in a fast-growing company. Supportive, team-oriented culture of continuous improvement. Generous paid time off (PTO). Flexible working arrangements - Remote work. We are not currently providing visa sponsorship for this position

As an End User Services Administrator, you will play a key role in enabling employee success by delivering exceptional day-to-day IT support and a seamless technology experience. As a hands-on, customer-focused professional, you will serve as a trusted partner to Arctic Wolf employees, ensuring they have the tools, access, and support needed to perform at their best. Your work will have a direct impact on productivity, employee satisfaction, and the overall success of the business. This role is based in our Newcastle office, where you will work closely with local colleagues while supporting employees across the wider organization. • Serve as a trusted IT partner to Arctic Wolf employees, delivering exceptional end-user support and ensuring a seamless technology experience., • Provide first-line support for technical issues, service requests, and access-related needs across office-based and remote employees globally., • Respond to and resolve incidents through phone, email, and ticketing channels, prioritizing requests based on business impact and urgency., • Troubleshoot hardware, software, and application issues, collaborating with specialist IT teams when escalation or additional expertise is required., • Support and maintain Arctic Wolf's workplace technology ecosystem, including Jamf, Microsoft 365, Slack, Okta, and other business-critical SaaS platforms., • Create and maintain knowledge base documentation to enhance self-service capabilities and improve the overall employee experience., • Contribute to our global follow-the-sun support model, partnering with colleagues across regions to provide continuous support coverage for employees worldwide., • Identify opportunities to improve support processes, user experience, and operational efficiency., • Occasionally travel to other Arctic Wolf locations to support deployments, projects, and on-site IT initiatives., Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing All wolves receive compelling compensation and benefits packages, including: • Equity for all employees, • 28 days annual leave, 8 bank holidays, and paid volunteering days off, • Pension plan employer match, • Training and career development programs, • Robust Employee Assistance Program (EAP) with mental health service, • Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection., • Family-forming benefits and enhance maternity benefits Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. • Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences., • A collaborative and customer-focused approach, with the ability to build strong relationships across the business., • Strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively., • A proactive, solution-oriented mindset with a focus on continuous improvement., • Strong problem-solving skills and sound judgment when balancing competing demands., • Adaptability and resilience in a fast-paced, dynamic environment., 2+ years of experience providing Service Desk or End User Support within a professional environment., • Degree, diploma, or equivalent qualification in Information Technology or a related discipline., • Strong knowledge of macOS, Windows, and/or Linux environments., • Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP., • Experience setting up and supporting workstations, monitors, docking stations, printers, and related peripherals., • Experience with ServiceNow, Jira, Confluence, Okta, Slack, Jamf, and the Microsoft 365 suite., • Demonstrated ability to troubleshoot complex application and endpoint issues in a modern SaaS-driven environment., • Drive for Results, • Communication, • Creativity Arctic Wolf is a cybersecurity company on a mission to help organizations turn cyber risk into business resilience. Powered by the Aurora Platform, we combine AI-driven automation with the expertise of our security teams to deliver security operations that help customers stay ahead of evolving threats. Today, cyber risk is one of the most significant business challenges organizations face. As attackers move faster and leverage AI to scale their efforts, traditional approaches to security are struggling to keep pace. That's why we take a different approach. Our AI-native platform and Agentic SOC operate at machine speed, enabling organizations to adopt an operations-led security model that delivers faster time to value, measurable risk reduction, and stronger security outcomes. At Arctic Wolf, we're not just responding to the future of cybersecurity, we're helping shape it. At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work - USA (2021-2025), Great Place to Work - Canada (2021-2024), Great Place to Work - UK (2024-2026), and Kununu Top Company - Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. The base salary range for this job family is 28,000 to 57,000 GBP annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package. #J-18808-Ljbffr

Job role: Reception supervisor Job type: Permanent Working hours: Part-time Mon & Fri 7:45 to 6:30 Location: Westerhope Medical Centre in Newcastle Salary: £14.46 per hr Accountable to: Practice manager To supervise and coordinate the day-to-day operation of the reception service, ensuring patients receive a professional, efficient and courteous service. The postholder will lead and support the reception team, maintain appropriate staffing and standards, resolve operational issues and remain an active member of the reception function. • Provide day-to-day leadership, direction and support to the reception team, acting as the first point of contact for operational questions, errors and concerns., • Allocate and monitor workloads, set priorities and ensure reception and associated administrative tasks are completed accurately and within agreed timescales., • Maintain effective reception cover, address immediate staffing issues and escalation significant operational or performance concerns to the Practice Manager., • Promote a supportive, professional and patient-focused working environment and address issues promptly and consistently., • Support the recruitment and selection of reception staff and coordinate structured induction and role-specific training for new starters., • Prepare and maintain the reception rota, review leave requests in line with practice policy and ensure adequate staffing levels., • Provide coaching and day-to-day feedback, supporting colleagues who require additional guidance or confidence in the role., • Conduct appraisals and identify training and development needs, working with the Practice Manager to arrange appropriate support., • Remain an active member of the reception team, providing front-desk and telephone cover and dealing with routine and more complex patient enquiries., • Ensure patients are welcomed, checked in and directed appropriately, and that messages and patient contacts are recorded accurately and passed on promptly., • Oversee new-patient and temporary-resident registrations and patient deductions, ensuring required information and documentation are complete., • Coordinate daily home-visit requests for allocation to the appropriate GP in accordance with practice procedures., • Oversee reception input into non-NHS services, including relevant information, charges, payments and receipts, liaising with the secretarial team where required., • Maintain a thorough working knowledge of reception procedures and ensure the team works consistently in accordance with agreed protocols and timescales., • Monitor the accuracy and completeness of reception records and administrative processes, addressing errors and arranging corrective guidance where needed., • Liaise with the Practice Manager, clinicians and other colleagues to support the smooth delivery of primary care services., • Coordinate and contribute to reception meetings and participate in relevant practice or working-group meetings., • Communicate clearly and professionally with patients, carers, colleagues and external healthcare professionals, escalating clinical or safeguarding concerns appropriately., • Maintain patient and practice confidentiality and comply with UK data protection requirements, NHS information governance standards and practice policies., • Complete mandatory training and contribute to continuous improvement, service development and a safe working environment., • Support equality, dignity and respect and comply with the practice's health and safety, safeguarding, infection prevention and no-smoking requirements., • Undertake other reasonable duties appropriate to the role, as requested by the Practice Manager or GP Partners., • Good standard of general education, including literacy and numeracy, • Willingness to complete mandatory and role-specific training, • Relevant supervisory, leadership or customer-service qualification, • Substantial reception, administration or customer-service experience, • Experience supporting or coordinating colleagues in a busy service environment, • Understanding of confidentiality, data protection and professional boundaries, • Experience in a GP practice, NHS or other healthcare setting, • Formal line-management, appraisal, rota or recruitment experience, • Knowledge of primary care systems and workflows, including EMIS Web, • Clear and confident communication, including handling sensitive or challenging situations, • Strong organisation, prioritisation and attention to detail, • Ability to lead, motivate and support a team and provide constructive feedback, • Ability to solve problems, use judgement and Escalate appropriately, • Competent IT and record-keeping skills, • Experience reviewing or improving administrative processes, • Professional, approachable and patient-focused, • Calm and resilient under pressure, • Reliable, fair and able to maintain confidentiality, • Flexible, collaborative and committed to continuous improvement, • 27 days annual leave (pro-rata) plus 8 bank holidays (pro-rata), • NHS Pension Scheme #J-18808-Ljbffr

Methods is a £100M+ IT Services Consultancy that partners with central government departments, agencies, and commercial organisations to deliver meaningful digital transformation. Established over 30 years ago and UK-based, we combine expertise in transformation, delivery, technology, and collaboration to create people-centred solutions that deliver lasting value. Predominantly focused on the public sector, whilst continuing to expand its private sector presence, Methods combines deep consulting expertise with the capability and scale of the Alten Group, which acquired Methods in 2022. As part of our continued growth, we are seeking an experienced and commercially minded ServiceNow Pre-Sales & Assurance Consultant to support business development activities, shape winning solutions, and provide delivery assurance across our ServiceNow portfolio. This role sits at the intersection of sales, solution design, and delivery excellence. The successful candidate will work closely with account teams, proposition leads, architects, and delivery teams to ensure that ServiceNow opportunities are both compelling and deliverable. • Pre-Sales & Business Development, • Support the sales team in identifying and qualifying ServiceNow opportunities across public and private sector clients, • Lead discovery workshops with prospective customers to understand business challenges, objectives, and requirements, • Shape solution approaches that align customer outcomes with Methods' ServiceNow capabilities, • Contribute to bids, proposals, framework responses, RFPs, and presentations, • Develop compelling business cases, value propositions, and transformation roadmaps, • Present ServiceNow solutions to senior stakeholders, both technical and non-technical, • Support account planning activities and identify opportunities for service expansion within existing customers, • Collaborate with strategic partners, including ServiceNow, to develop joint opportunities, • Solution Design & Opportunity Leadership, • Act as the lead solution designer for ServiceNow opportunities, • Define solution architectures, delivery approaches, operating models, and target outcomes, • Ensure proposed solutions align with ServiceNow best practice, platform capabilities, and customer objectives, • Produce high-quality solution documentation, including architectures, service models, implementation plans, and estimates, • Work closely with delivery teams to validate assumptions, resource requirements, risks, and dependencies, • Support commercial modelling and effort estimation activities, • Ensure solutions reflect industry standards, governance requirements, and security considerations, • Delivery Assurance & Quality Governance, • Provide independent assurance on ServiceNow programmes and projects throughout the delivery lifecycle, • Review project artefacts, designs, delivery plans, and governance processes to identify delivery risks and improvement opportunities, • Ensure adherence to agreed methodologies, platform standards, and implementation best practice, • Conduct health checks and assurance reviews for ongoing engagements, • Support project mobilisation activities to ensure a seamless transition from sales to delivery, • Provide guidance and challenge to delivery teams to drive successful outcomes, • Identify lessons learned and contribute to the continuous improvement of Methods' ServiceNow delivery capability, • Support customer governance boards and executive stakeholder reviews where required, • Capability Development, • Support the development of ServiceNow propositions, accelerators, reusable assets, and thought leadership, • Contribute to Methods' ServiceNow community through mentoring, knowledge sharing, and best practice development, • Maintain awareness of ServiceNow product developments, licensing changes, and emerging industry trends, • Support internal capability growth through coaching and pre-sales enablement activities, • Proven experience in a ServiceNow consulting, architecture, pre-sales, or solution design role, • Strong understanding of the ServiceNow platform and its key modules, including ITSM, ITOM, ITAM, SecOps, IRM/GRC, HRSD, CSM, and App Engine, • Experience leading solution design activities for complex digital transformation programmes, • Demonstrable experience supporting bids, proposals, and customer presentations, • Strong understanding of public sector procurement and framework-based opportunities, • Experience performing delivery assurance, governance reviews, or programme health checks, • Excellent stakeholder management and communication skills, with the ability to engage senior executives and technical teams, • Commercially aware, with experience supporting estimation, business cases, and opportunity qualification, • Self-motivated, collaborative, and able to work across multiple opportunities and engagements simultaneously, • Experience of Agile, ITIL, DevOps, or service management practices would be advantageous, • ServiceNow Certified System Administrator (CSA), • ServiceNow Certified Implementation Specialist (CIS), • ServiceNow Certified Application Developer (CAD), • ServiceNow Certified Technical Architect (CTA) or Master Architect (desirable), • ITIL Foundation or higher, • Agile Practitioner, Scrum Master, PRINCE2, or equivalent delivery qualification, • Opportunity to shape and lead high-profile ServiceNow opportunities across government and commercial sectors, • Work alongside experienced consultants, architects, and digital transformation experts, • Access to continuous learning, professional development, and certification support, • Be part of a collaborative, people-centred organisation that values innovation, delivery excellence, and long-term customer relationships, • Contribute to the growth of one of Methods' strategic Enterprise Platform propositions and play a key role in expanding our ServiceNow capability This role will require you to have, or be willing to undergo, appropriate security clearance depending on client requirements. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: • Autonomy to develop and grow your skills and experience, • Be part of exciting project work that is making a difference in society, • Strong, inspiring, and thought-provoking leadership, • A supportive and collaborative environment As well as this we offer: Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website (www.methods.co.uk/careers/benefits) #J-18808-Ljbffr

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management Lead Planner / Meeting Owner on events or programs of significance to the customer’s business Create/Revise program budgets to ensure M&IW forecast is attained Track client and individual program budgets to ensure M&IW forecast is attained Meet with key stakeholders to review time spent on projects Running client audits with M&IW Controller Alert meeting owner of any anticipated account/program budget variances Identify financial opportunities in post program billing Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes Responsible for document accuracy of operations team Responsible for final reconciliation accuracy and timeliness from planners Build pro-active relationships with high volume client meeting owners Lead various internal departments toward desired outcomes as specified in Service Level Agreement Plan meetings/events for the account as needed Account Management Project Management with a consultative approach Responsible to implement the KPI/SLA Program for the Account Responsible for the strategic relationship for multiple decision makers Accountability for accuracy and timeliness of final reconciliation from planners Train planners on specific account processes Analyze/Improve operational systems and processes Develop and update all account forms and processes to meet client expectations Analyze/review time spent on projects vs. management fees for the account Qualify new meetings (as backup to the SAM) Register new meetings into Cvent (as backup to the SAM) Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM) Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM) Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM) Assist accounting in follow-up on past due invoices (as backup to the SAM) Participate in applicable company and industry activities and events Business Development Responsibilities Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners) Up sell additional M&IW service opportunities Network with decision makers/management as appropriate Develop and maintain strong and highly ethical customer relationships Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: Movement & Positioning : Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements. Sitting : Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties. Lifting and Carrying : Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member. Reaching and Grasping : Event setup and breakdown may involve reaching overhead and handling tools or materials. Bending/Kneeling/Crouching : Occasionally required during event setup and breakdown. Repetitive Motions : Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays. Travel Requirements : Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers. Operating Vehicles : Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead. Working in Varying Environments : Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: Cultural Excellence Role Expectations Emotional Intelligence What you will bring: A minimum of four years of experience in the travel industry, specifically in managing meetings/events Knowledge of virtual and hybrid event options Experience with managing the lifecycle of a program, including final reconciliation Knowledge of Cvent preferred Must be able to travel 35% of the time, including Internationally Proximity to client headquarters office preferred Experience working in a virtual office environment Proven excellent oral and written communication skills in both internal and client-facing environments Demonstrated track record of successfully managing multiple projects simultaneously Ability to deliver creative outputs in a constricted timeline while maximizing available resources Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers Wide range of computer skills: Proficient in Word, Excel, and Internet/social media Database management programs (proficient in Lanyon and Cvent) Outlook (email and scheduling) What we provide: Competitive salary Paid holidays Pension Scheme Accrued personal time off for vacation and sick leave Laptop, additional monitor, and mobile phone Global Giveback program for volunteer service Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P. O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Computacenter is seeking a Desktop Support Engineer to provide hands-on technical support across a busy customer environment. You will resolve incidents, fulfill service requests and ensure users receive a responsive, high-quality support experience. The role covers incident handling, 2nd line resolution, project tasks and non-standard requests, with coordination across Level 3 teams to highlight major issues. A UK driving license and SC clearance are preferred. #J-18808-Ljbffr

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels while living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it. At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon‑footprint. We’re looking for skilled Electricians to join our experienced Field Engineering team, helping ensure customers receive safe, high‑quality electrical work exactly when they need it. Being there for our customers is our priority, and you’ll play a key role in delivering same‑day fixes and high standards of electrical safety in customers’ homes. Base salary: £43,045 Uncapped OTE: £51,389 is a realistic expectation through our comprehensive field reward scheme. As an Electrician, you’ll use your technical expertise to deliver safe, high‑quality electrical work in domestic properties, including: • Fault finding and repairs, • Electrical installations and upgrades, • Full and partial rewires, • Ensuring all work is completed safely, compliantly, and right first time You’ll combine strong technical capability with excellent customer service, diagnosing issues efficiently, achieving first‑time fixes, and providing professional advice to customers where appropriate. While EV charging and other Net Zero technologies are not a current responsibility of the role, they form an important part of our future. We offer potential opportunities for electricians to train, upskill, and gain additional qualifications in emerging technologies as the role evolves, making this a strong long‑term career opportunity. • Minimum 2 years’ experience working as a qualified electrician, • City & Guilds 2365 Parts 1 & 2 (or equivalent), culminating in a Level 3 Technical Certificate, including the NET AM2, • City & Guilds 2382 – B.S. 7671 IET Wiring Regulations, • Proven experience working in the electrical industry, • City & Guilds 2391/52 (or equivalent) – highly desirable, • Willingness to undertake potential future training in Net Zero technologies We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you. britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non‑negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. #J-18808-Ljbffr

Select how often (in days) to receive an alert: Location: UK - Mobile England | Job-ID: 220792 | Contract type: Standard | Business Unit: Technicians We’re looking for a Desktop Support Engineer to provide hands‑on technical support across a busy customer environment. You’ll play a key role in resolving incidents, fulfilling service requests and ensuring users receive a responsive, high-quality support experience. • Undertake incident and request tasks, • Possess 2nd line responsibility for resolving incidents to SLA, • Maintain a <2% incident per month target, • Be responsible for the completion of assigned works within allocated timeframes, • Undertake Project Tasks, supporting both internal and external Project Managers, • Undertake Non-Standard Requests tasks to agreed timescales, • Proactively communicate and coordinate with Level 3 teams to highlight major level issues, • Find resolution of technical issues for laptop/desktop hardware, networks, printers, etc., • Install & configure software and hardware, • An in-depth knowledge and good understanding of Microsoft Windows OS (Windows 10 & Windows 11), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office., • Experience handling LTSC Channels and KIOSK is highly desirable, • Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models, • Networks experience to include an understanding of LAN/WAN/vLAN and Wi‑Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity, • An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools, along with general etiquette, • Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners, • Working Knowledge of IT Service Management (ITSM) software (ServiceNow), • Excellent customer interface and customer service skills, • Some flexibility with working hours when needed, • Full UK Driving License, • SC Cleared or required to undertake SC Clearance Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support. #winningtogether #peoplematter #J-18808-Ljbffr

Central Support Office - Newcastle, Central Support, Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Posted Thursday 20 August 2026 at 01:00 We're looking for a commercially minded Finance Analyst to join our Finance team. In this role, you'll work closely with stakeholders across Sales, Marketing, Operations and Finance, providing financial insight and analysis that helps drive profitable growth. From pricing and forecasting to business cases and performance reporting, you'll transform complex data into clear recommendations that support better decision-making across the business. • Producing accurate and timely weekly and monthly performance reports., • Analysing revenue, margin, pricing, volume and profitability performance against budgets and forecasts., • Identifying trends, risks and opportunities across commercial and financial performance., • Creating meaningful KPI dashboards and management reporting., • Supporting month-end and quarter-end reporting activities., • Partnering with commercial teams to drive improved business performance., • Providing financial insight and challenge to support strategic decision-making., • Presenting analysis and recommendations to non-finance stakeholders., • Evaluating customer, product and channel profitability., • Supporting annual budgets, forecasts and rolling forecast processes., • Conducting scenario modelling and variance analysis., • Assessing pricing strategies, promotions and commercial initiatives., • Building business cases and evaluating investment opportunities., • Maintaining and enhancing financial models and reporting tools., • Driving reporting automation and continuous improvement initiatives., • Supporting finance transformation projects and data accuracy improvements., • Part-qualified or fully qualified accountant (CIMA, ACCA, ACA or equivalent)., • Experience in a Commercial Finance, FP&A, Finance Analyst or Business Partnering role., • Strong financial modelling and analytical capabilities., • Advanced Microsoft Excel skills., • Experience of budgeting, forecasting and financial planning processes., • Ability to communicate complex financial information in a clear and engaging way., • Strong attention to detail with excellent problem-solving skills., • A proactive and commercially focused mindset. Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: • The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!, • You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority., • A 50% discount for you and a 25% discount for friends and family when booking your holiday with us., • A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities., • Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park. Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at Central Support Office - Newcastle, Central Support, Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom #J-18808-Ljbffr

RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. We cover the entire life cycle of any building project, with our broad capability offering saving our clients time, money, and effort. Our approach is centred around listening to our clients and interacting energetically with our fellow project stakeholders. We add value with our people, client service ethos, global delivery strategy, technical ability, and attitude. We are now seeking a Senior Electrical Design Engineer to join our London, Bicester or Newcastle office. You will have the ability to run multiple concurrent medium sized projects, undertake a client facing role in the development, design and co-ordination of engineering projects, which could include producing design packages for contractors working on a design and build contract. Responsible for running of medium size projects. Undertakes a client facing role in the development and design and coordination of engineering project services for electrical installations, systems, equipment, facilities etc. • Responsible for running of medium size projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical installations, systems, equipment, facilities etc., • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes, • Surveys tests and reports on existing electrical installations, • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements, • Day to day decision making on project progress and direct liaison with and provides advice to client, • Represents Company at technical meetings with customers, professional teams and contractors teams, • Carries out engineering calculations to ensure drawings meet required robust industry and legal standards, • Responsible for technical content and accuracy of Trainee, Graduates and Engineers, • Validation and checking of designs and specifications You will need to possess the following professional and technical expertise: • BEng, MSc, and have sufficient experience, • MCIBSE/MIEE or HNC/HND + appropriate experience or equivalent, • Working towards Chartered Eng status, • Competent in specification design/drawing for several building types, • Sound knowledge of key Health and Safety issues and legislation, • Knowledge of MS Office applications word, excel etc, • Ability to use IT based calculation and spreadsheet software, • Good understanding of BS standards, • Ability to prioritise own workload, • Ability to work to deadlines, • Managerial Skills, • Background in consulting or construction preferred., • Good understanding of international working and business operations of a global consultancy., • Act in an ethical manner and follow the principles of the Ethics Charter and Ethics in Practice Guidelines of the Group RED offers a variety of benefits, including but not limited to: • 23 days annual leave rising to 28 days annual leave over 5 years’ service, • Holiday purchase and buy back scheme, • Hybrid Working, • Contributory company pension scheme, • Healthcare Scheme (Company funded cover is dependant on level), • Non-contractual bonus awards, • Training sponsorship, • Charity volunteering leave, • Wellness days/ initiatives., • Salary commensurate with experience., • Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders., • We offer a comprehensive benefits package and are an equal opportunities employer., • This role will ideally suit those with the right to live & work in the UK without restrictions. RED is a company of Tractebel. Business Unit: Tractebel Division: Tractebel Div2 Legal Entity: RED ENGINEERING DESIGN LIMITED Company Name: RED Minimum Base Salary: Maximum Base Salary: Pay Basis: #J-18808-Ljbffr

Here at Bell Truck and Van they all strive to be the absolute best and offer their customers the highest level of service. They are looking for someone to to become a proven team player, learning how to represent the company in a positive and professional manner. You will advise and assist internal and external customers to ascertain which parts are required, supply all necessary vehicle and trailer parts required to satisfy their needs, and obtain non-stocked items as quickly as possible As an Apprentice, this opportunity will give you the chance to learn and experience the following; You'll help advise and assist customers both external and internal (service/sales) to ascertain which parts are required and supply them. Learn how to communicate and work closely with Bell Truck and Vans' customers, both internal and external, and ensure that they are always kept informed about the progress of orders Support other members of the team in the loading / unloading of collection/ deliveries Learn about the correct procedures for warranty and repair & maintenance and surcharges in line with BTS and MB procedures To liaise with MB personnel as required for technical information and communicate to other colleagues and line manager if appropriate To assist in keeping the whole department, shelving, equipment and vehicles clean and tidy Learn and develop skills to support in achieving parts/accessory sales targets and how to promote/recommend any special promotions or sales incentives. Become proficient and efficient with the Company’s Health & Safety Policy and ensure that you carry out all your work legally To attend company/MB meetings and training courses as and when appropriate To assist in stock checks and to ensure that all paperwork associated with the department is completed correctly and passed to the correct department on time. Monday-Friday English and Maths at GCSE C/4 or above required • Ability to build and sustain positive relationships – Working with the customer to build professional relationships to maximise sales opportunities and meet the customer’s needs, • Trustworthy – Managing own workload, ensuring the customers are kept up to date, • Forward thinker, using own initiative under pressure – Be able to overcome any obstacles that present themselves under pressure whilst ensuring the customer’s needs are still met., • Outstanding customer service skills with both internal and external customers, • Strong attention to detail, • Ability to build and manage relationships both internally and externally, • Organisation skills – keeping the customer up to date on progress, • Be driven to maximise potential sales opportunities The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level. #J-18808-Ljbffr

RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. We cover the entire life cycle of any building project, with our broad capability offering saving our clients time, money, and effort. Our approach is centred around listening to our clients and interacting energetically with our fellow project stakeholders. We add value with our people, client service ethos, global delivery strategy, technical ability, and attitude. We now seek a fully experienced Associate Design Manager to be based in our Newcastle office with the ability to inspire others and will be responsible for running major projects. • Responsible for running of Major projects., • Takes Team Management role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc. (majority of building types), • Carries out cost and profit diagnosis on projects including feasibility studies and preparation of fee bids, • Reviews status advised by project personnel and external parties and modifies schedules or plans as required., • Prepares project reports for Management, Client or others., • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes, • Surveys tests and reports on existing electrical/mechanical installations, • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements, • Represents Company at technical meetings with customers, professional teams and contractors teams, • Ensure engineering calculations and drawings meet required robust industry and legal standards, • Day to day decision making on project progress and direct liaison with, and provides advice to client, • Ensures risk and performance monitoring analysis takes place through effective systems of internal control and delegation, • Leads on the coordination of engineering services Takes a holistic view in the selection and application of engineering concepts and solutions, • Support the delivery of projects in accordance with the expectations of the RED Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspective, • BSc/BEng in appropriate engineering discipline or have sufficient equivalent experience, • MCIBSE/MIEE or HND/HNC + appropriate experience or equivalent, • Chartered Eng status, • Significant experience of specification design for a range of building types, • Sound knowledge & working application of key health and safety issues and legislation, • Appreciation & working knowledge of contract & business law, • Knowledge of MS office applications word, excel etc, • Ability to use IT based calculation and spreadsheet software, • Good understanding of BS standards/ UK regulations/codes, • Experience and understanding of invoicing and credit control, • Ability to prioritise own workload, • Ability to work to deadlines, • Leadership & mentoring skills, • Presentation skills, • Chairing/facilitation of meeting skills, • Background in consulting or construction preferred., • Good understanding of international working and business operations of a global consultancy., • Act in an ethical manner and follow the principles of the Ethics Charter and Ethics in Practice Guidelines of the Group, • 23 days annual leave rising to 28 days annual leave over 5 years’ service, • Holiday purchase and buy back scheme, • Hybrid Working, • Contributory company pension scheme, • Healthcare Scheme (Company funded cover is dependant on level), • Non-contractual bonus awards, • Training sponsorship, • Charity volunteering leave, • Wellness days/ initiatives., • Salary commensurate with experience., • Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders., • We offer a comprehensive benefits package and are an equal opportunities employer., • This role will ideally suit those with the right to live & work in the UK without restrictions RED Is a Company Of Tractebel. Business Unit: Tractebel Division: Tractebel Div2 Legal Entity: RED ENGINEERING DESIGN LIMITED Company Name: RED Minimum Base Salary: Maximum Base Salary: Pay Basis: #J-18808-Ljbffr

Serck provides specialist design, manufacture, installation, service, and global export of heat transfer technology across a range of sectors and geographies. Operational capabilities include industrial and marine heat exchangers, climate control and heat recovery products and efficiency coatings, as well as specialist, heavy-duty, high-performance, and heritage automotive radiators. Trusted by a global roster of clients including F1 teams, national utilities, petrochemical producers, military, marine, and rail organisations. The Quality Control Inspector is responsible for ensuring that all products and services meet customer specifications, internal standards, and legal requirements. This is achieved by reviewing and creating work instructions, conducting rigorous inspections throughout the production process, and driving the investigation and resolution of any quality issues. The role is crucial for maintaining the company's quality management and calibration systems, and for liaising with customers, suppliers, and external inspectors to uphold the highest standards. • Conduct and record comprehensive inspections on incoming materials, in-process work, and final products., • Perform internal QMS and product-specific audits, and coordinate inspections with customers and third parties., • Stop any process or delivery if quality compliance is at risk, immediately informing the relevant Manager(s)., • Review and issue clear work instructions for contracts to meet customer and internal standards., • Raise, review, and manage Non-Conformance Reports (NCRs), concession reports, and material certifications., • Initiate and participate in investigations into warranty claims and quality problems, utilising Root Cause Analysis (RCA)., • Assess claims and coordinate corrective actions, driving continuous improvement to enhance processes and reduce waste., • Maintain the company's Quality Management System (QMS) and observe its effectiveness., • Manage the equipment calibration system, performing internal calibrations and coordinating external ones., • Liaise with customer representatives and suppliers to ensure they understand and adhere to all quality requirements., • Collate data dossiers and support the Quality Manager in compiling and publishing KPIs., • Advise staff on health and safety hazards and stop any unsafe actions observed., • As well as other reasonable requests that may be made by the Company or your Line Manager., • All employees have a duty of care to follow / adhere to all Safety, Health & Environmental (SHE) procedures, processes, and challenge unsafe acts & behaviours., • Extensive knowledge and understanding of reading and interpreting engineering drawings., • Experience working within a manufacturing environment is essential., • Proven experience dealing directly with external suppliers and customers., • Familiarity with the requirements of Quality Standards such as ISO 9001 and industry standards like ASME., • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)., • Enthusiastic, conscientious, results orientated, self-motivated with a 'can do' attitude., • Developing strong working relationships with the team and customers, • Good communicator to all levels in and outside of the business, • Ability to work well under pressure in a demanding environment., • Good planning and organisational skills, • Enthusiastic, conscientious, results orientated, self-motivated with a 'can do' attitude., • Developing strong working relationships with the team and customers, • Good communicator at all levels in and outside of the business, • Ability to work well under pressure in a demanding environment., • Good planning and organisational skills Willingness to learn and apply the Unipart Way principles and tools, including OCCs • CSWIP 3. 1 or higher is preferable (CSWIP3.0 may be considered for the right candidate) ., • PCN level II for MPI and DPI, or an equivalent qualification. An apprenticeship certificate in a relevant engineering discipline is preferred. Registered Office: Unipart House, Garsington Road, Cowley, Oxford, OX4 2PG, United Kingdom | ICO Registration: Z7250768 #J-18808-Ljbffr

As a Seasonal Sales Assistant, you'll be a Brand Ambassador for The Works, helping to create the magical Christmas shopping experience our customers love. Whether you're welcoming customers into store, helping them find the perfect gift, or recommending products they'll love, you'll represent our brand with pride in every interaction. • Excite and Delight: Spread joy with your friendly service and inspire customers to read, learn, create, or play with our magical products!, • Loyalty Ambassador: Jingle all the way as you help customers to craft a Christmas well spent and know they can get more bang for their money at The Works - they'll thank you with bells on!, • Merchandising Marvel: Unwrap your creative flair by following our planograms for key product areas. And when you have the freedom, let your creativity dance like snowflakes in non-planogrammed spaces to catch the eye!, • Deliveries: Become a puzzle-master as you manage heavy deliveries, price & label products like a pro, sort items onto shop floor displays, and make sure the stockroom is as snug as a Christmas stocking!, • Have fun! Be your best, authentic elf-self and embrace the opportunity to connect with our brand, colleagues, and customers. Have a jolly good time making the store a twinkling wonderland to visit and work!, • Confident & Customer-Focused: You love talking to people and feel confident approaching every customer who walks into the store. You'll start friendly conversations, understand who they're shopping for, and recommend the right products, gifts and festive favourites to help make their Christmas extra special., • Brand Ambassador: As a Brand Ambassador for The Works, you'll bring energy, positivity and authenticity to every interaction. Whether you're helping a customer find the perfect gift or supporting your colleagues during our busiest season, you'll represent our brand with pride and help create the magical Christmas experience we're known for., • Ready to Roll Up Your Sleeves: Christmas is our busiest time of year, so you'll enjoy staying active and getting stuck in. From replenishing stock and managing deliveries to helping customers on the shop floor, you'll be happy turning your hand to whatever the day brings., • Stock magician: You tackle the puzzle of sorting, pricing, merchandising and managing deliveries like Santa's little helper! Embrace the boxes; they've got nothing on you! To inspire reading, learning, creativity and play • We are Crafty | Smart with what we've got., • We are Caring | Heart in every action., • We are Can-do | Energy that gets it done., • Promoting Diversity, Inclusion, and Reasonable Adjustments. At The Works, we're proud to have an inclusive culture where everyone can feel able to be themselves. Our roles are open to everyone, and we particularly welcome applications from people and communities that are under‑represented in our business. We're open to conversations about working hours and flexible working and, where possible, we'll try to support this. If you need any reasonable adjustments during the application or interview process - or would like to discuss how you could carry out an essential part of the role - please let us know. We'll be happy to explore what support may help. The Works is the UK's leading specialist retailer of affordable, screen-free activities for the whole family, providing customers with fantastic value across four product categories: arts and crafts, stationery, toys and games, and books. We don't just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it's Time Well Spent. And with the right passion - It All Starts With You. End date: up to the 27th December 2026. A seasonal role is a fantastic way to get to know The Works. Whilst we can't make any promises, some of our Seasonal Sales Assistants go on to build longer-term careers with us when permanent opportunities arise. 4 hour contract Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You could recommend the paint set that helps someone discover their inner artist. The book that inspires a future author. The game that brings a family together. Or the puzzle book that reconnects someone with a treasured memory. You never know what future outcomes your customer interaction might spark, or who someone might become. With your passion and our products, you'll help people discover new interests, explore their creativity, find a new hobby or reconnect with something they once loved. The unseen possibilities are limitless - and it all starts with you. • 25% Colleague Discount! - Helping you to save money for those presents!, • My Works - Exclusive online discounts across hundreds of retailers, holidays, utility deals, tech and more!, • Can-Do Academy - Take control of your development with instant access to courses and training in areas that interest you., • Stream - Stream early access to 50% of your wages as you earn them - for when 'life' happens!, • 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme from Emotional Support to Financial Health and Physical Wellbeing. As a Seasonal Sales Assistant, you'll join our merry crew and help make this holiday season the best one yet! This Christmas, you'll be at the heart of creating magical shopping experiences. From helping customers find the perfect present to uncovering festive treats they didn't know they needed, you'll bring energy, enthusiasm and exceptional service to every interaction. You’ll confidently welcome customers into the store, start conversations, understand who they're shopping for, and recommend gifts and products from our amazing Christmas ranges to help make their festive season extra special. We have lots of deliveries and seasonal stock to manage. The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but our supportive team will be there to lend a helping hand! Joining us during this period is a great way to take advantage of our 25% colleague discount to help in the run up to holiday season #J-18808-Ljbffr

Salary: £28,000 per annum plus Bonus and Veolia benefits Hours: 40 hours per week, Monday to Friday 8.00 AM- 5:00 PM (Saturday's 08:30 AM to 12:00 Midday on a Rota) When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It doesn't matter if you're looking to overhaul the industry, or just do a good day's work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. • 25 days of annual leave, • Access to our enhanced pension scheme, • Free physiotherapy service, • Discounts on everything from groceries to well known retailers, • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to • Ongoing training and development opportunities, allowing you to reach your full potential, • Stream - Employee financial well-being support: early access to your earned pay, savings, budgeting, financial coaching & rewards, • Ensure Quality, Health, Safety and Environment remains the number one priority within, • the transport operation, providing a safe workplace for employees., • Manage the service delivery on a daily basis, including the dynamic planning of work to, • vehicles / routes, proactively communicating with customers, maintaining contact with, • drivers throughout the day, and undertaking debriefs, • Ensure that Service excellence is delivered, this includes:, • Delivery of service., • Recovery (next working day) and communication of non-service/missed lifts, • within company parameters., • Assist the Service Manager to identify routing efficiencies and capacity., • Effective container stock level control and customer and driver communication., • Assist the Service Manager to ensure People management processes and procedures, • are adhered to in line with company policies., • Deliver Toolbox Talks to drivers and operatives., • Conduct first stage formal investigations into accidents and incidents as directed by the, • Service Manager., • Adhere to and comply with all aspects of Operator Licence obligations., • Manage the day to day activities of all drivers at the depot including compliance,, • performance and leave entitlements, • Work closely with the Service Manage to deliver depot KPI's, • Ensure that all safety concerns and near misses are logged on Ecoonline and closed off, • within the company's agreed timescales and quality feedback is provided to originators., • Educated to O-level standard or equivalent experience, with excellent communication and good IT literacy, • CPC (Certificate of Professional Competence) holder - desirable, • IOSH (Institute of Occupational Safety and Health) - desirable, but could also be obtained during the role, • Driving License and own vehicle required We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. #J-18808-Ljbffr

Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next‑generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to several private and public sector clients. You’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you’ll be working with cutting‑edge technologies and will have the opportunity to develop a wide range of new skills on the job. • Review and apply the technical architecture requirements for solutions, • Input into final decisions regarding hardware, network products, system software and security, • Work within a hybrid customer facing/internal role, • Work hands‑on with the appropriate technology stacks applicable to your projects The following skills and experience for this role: • The ability to define and differentiate between non‑functional and functional requirements, • Familiar at depth with key design patterns and principles, • Identify requirements and translate into actionable design documentation, • Able to communicate appropriately with both technical and non‑technical stakeholder audiences, • Experience with working in a DevOps oriented environment, • Experience of the Software Development within an enterprise environment, • Experience of testing both functional and non‑functional aspects of systems, • Experience of leading a small team or providing technical leadership as an SME to a wider group, • Experience of presenting solutions to various governance review boards including C-suite level, • Continually identify new technologies and approaches to form opinions on applicability to projects, • Experienced in conducting solution reviews measured against key design and delivery metrics, • Experienced in mentoring and developing junior staff in terms of their skills related to Architecture At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first‑class services we’re known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office. Newcastle All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well‑being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. #J-18808-Ljbffr

About Fluent Software Group Fluent Software Group is part of Valsoft Corporation's family of vertical market software businesses, focused on building specialized, reliable software solutions for targeted industries. We balance product innovation with operational dependability. We operate a portfolio of vertical market software businesses across Europe and North America. We are building an Enterprise Voice AI Agent to power service delivery for one of our Netherlands-based portfolio companies and their clients at scale. The Opportunity We are looking for a Dutch-speaking AI Developer based in Canada to own the ongoing development and scaling of the Enterprise Voice AI Agent — built to serve one of our Netherlands-based portfolio companies and their clients. In this role, you will build and evolve a production voice AI system that processes real customer interactions at enterprise volume. You will work directly with stakeholders at our portfolio company — in Dutch — to gather requirements, refine agent behaviour, and ensure the platform meets the operational needs of their business and their clients. Dutch language proficiency is a hard requirement . You will be the primary technical point of contact for our Dutch-speaking portfolio company, conducting discussions, writing documentation, and communicating updates in Dutch as part of your daily work. What You'll Do Voice Agent Development & Ownership • Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance • Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech • Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform • Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure • Maintain a prioritized backlog and drive features and improvements to production independently Client Collaboration (in Dutch) • Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch • Translate the portfolio company's business needs into technical specifications and working software • Write client-facing documentation, release notes, and user guides in Dutch • Manage expectations proactively and communicate timelines, risks, and decisions clearly Agentic AI & Continuous Improvement • Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping • Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements • Continuously improve platform reliability, call handling quality, and voice agent performance • Apply AI tools to documentation, observability, and operational workflows Success Looks Like • The Enterprise Voice AI Agent handles call volume reliably for our portfolio company, with high containment rates and strong client satisfaction • Portfolio company stakeholders communicate smoothly with the development team, in Dutch, with minimal friction or delays • New features and client requirements move from brief to production rapidly and predictably • The platform scales cleanly to support additional clients across the portfolio • Agentic AI workflows are a standard part of the development and QA process Qualifications & Experience Required • Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement) • 1–3 years of professional software development experience, or equivalent strong project-based work • Strong proficiency in Type Script and modern Java Script • Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching) • Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations) • Working knowledge of databases (Postgre SQL, My SQL, or Mongo DB), including schema design and querying • Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress) • Comfortable with Git, pull requests, code reviews, and collaborative development workflows • Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance • Interest in and basic experience with AI-assisted or agentic development workflows Preferred • Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, Eleven Labs, Rasa) • Experience with LLM integration and prompt engineering in production systems • Experience designing, building, or supervising agentic AI tools in a software development context • Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker) • Experience with CI/CD pipelines, logging, monitoring, and automated testing • Familiarity with the Dutch business and enterprise software landscape About the Team We are a small, product-focused team that ships frequently and iterates fast. Our environment is lightweight, collaborative, and supportive, with direct communication and minimal process. You will have real ownership of outcomes and a direct line to stakeholders. This role is ideal for a developer who is energized by building something new, working closely with an enterprise client, and exploring the frontier of voice AI — while maintaining the quality and reliability that production systems demand.

• Full-time, • Department: Enterprise Applications For over30years,Version 1has been aleading Oracle partner specialising in Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domainexpertisewith end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology. • Top-tier Oracle partner across Database, Platform, ERP, and Managed Services, • 37 UKOUG awardsover the last 3 years, • 13 awards- UK Oracle User Group (UKOUG) Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze), • Certified Great Place to Work, • Recognised as aleader in AI & digital transformation consultingwith global delivery footprint With3,800+ peopleand revenues exceeding€347m/£302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. Senior Oracle Cloud Technical Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU NEED TO HAVE LIVED IN THE UK FOR THE LAST 5 YEARS. Integration & Managed Services Are you the Oracle Integration Cloud expert that others turn to when the integrations are complex, the stakes are high, and the solution needs to be right first time? At Version 1, we're looking for an experienced Senior Oracle Cloud Technical Consultant to play a leading role within our Oracle Managed Services Practice. This is an opportunity to work with major enterprise organisations, solve complex business and technical challenges, and become a trusted advisor to some of the UK's most recognised brands. You'll work at the heart of large-scale Oracle Cloud environments, helping customers maximise their Oracle investments through innovative, secure, and scalable integration solutions. More than that, you'll have the opportunity to influence technical direction, drive service innovation, and help shape the future of our Oracle Managed Services offering. If you're passionate about Oracle Cloud technologies, enjoy working directly with customers, and want a role where your expertise genuinely makes a difference, we'd love to hear from you. This is far more than a traditional support role. You'll become the technical authority for Oracle Cloud integration solutions, providing strategic guidance, technical leadership, and expert-level support across customer environments. Working closely with customer stakeholders, functional consultants, architects, and delivery teams, you'll help organisations integrate and optimise their Oracle ERP, HCM, and SCM Cloud platforms while ensuring their business-critical services remain secure, scalable, and resilient. You'll be trusted to solve challenging problems, improve operational performance, and identify opportunities to automate, innovate, and enhance service delivery. Own Business-Critical Oracle Integrations You'll take ownership of the design, support, optimisation, and continual improvement of enterprise integration solutions. This will include: • Designing and delivering robust Oracle Integration Cloud (OIC) solutions, • Enhancing and optimising existing integrations across Oracle and third-party platforms, • Supporting complex integration landscapes spanning SaaS, PaaS, and on-premise environments, • Driving improvements in reliability, performance, resilience, and scalability, • Leading technical investigations and complex problem resolution activities Become a Trusted Technical Advisor You'll build strong relationships with customers and act as a go-to expert for Oracle Cloud integration best practice. You'll: • Provide strategic guidance and technical leadership, • Influence design decisions and solution architecture, • Help customers maximise the value of their Oracle Cloud investments, • Partner with both business and technical stakeholders to deliver successful outcomes We're looking for someone who naturally challenges the status quo. You'll have the opportunity to: • Lead root cause investigations and permanent corrective actions, • Identify opportunities for automation and optimisation, • Improve operational processes and service delivery standards, • Contribute to service innovation initiatives across the Oracle Managed Services practice You'll also play a key role in maintaining the high standards our customers expect by: • Managing incidents, problems, and change activities in line with ITIL principles, • Producing high-quality technical documentation and knowledge assets, • Supporting governance, compliance, and operational best practice, • Sharing knowledge and mentoring colleagues across the wider Oracle team What We're Looking For We're seeking a highly capable Oracle Cloud integration professional who combines deep technical expertise with strong consultancy and stakeholder management skills. You will bring: • In-depth experience working with Oracle integration technologies, • A proven track record delivering enterprise-scale Oracle Cloud integrations, • Experience supporting and enhancing business-critical integration services, • Strong customer-facing consulting and stakeholder engagement skills, • Experience operating within Managed Services, Application Support, or operational support environments, • The ability to lead technical discussions and provide expert guidance to both technical and non-technical audiences You'll have extensive hands-on experience with: • Integration design, development, deployment, and support, • OIC orchestration and integration patterns, • Fault handling and exception management, • Recovery and reprocessing strategies, • Integration monitoring and performance optimisation, • OIC Connectivity Agents You'll also have strong experience working with: • Oracle ERP Adapter, • File Server Adapter, • Database Adapter, • FTP Adapter In addition, you'll have experience with: • FBDI generation and processing, • Data validation and load troubleshooting, • Enterprise integration support and optimisation Oracle Cloud Applications & Integration Architecture You will possess strong knowledge of Oracle Cloud applications and integration frameworks, including: • Oracle ERP Cloud, • Oracle HCM Cloud, • Oracle SCM Cloud You'll be comfortable working with: • REST APIs, • SOAP Web Services, • Oracle SaaS integration frameworks, • Security protocols and authentication mechanisms, • Oracle web service catalogues and API architecture You'll ideally have delivered solutions involving: • Oracle ERP Cloud integrations, • Oracle HCM Cloud integrations, • SaaS-to-SaaS integrations, • SaaS-to-PaaS integrations Knowledge of Oracle business processes across Finance, Procurement, Supply Chain, HCM, and Payroll will be highly beneficial. The most successful people in our team are those who: • Enjoy solving complex technical challenges, • Take pride in engineering quality solutions, • Like building long-term relationships with customers, • Want ownership, influence, and accountability, • Enjoy mentoring and sharing knowledge, • Are passionate about continuous learning and technical excellence, • Thrive in environments where innovation is encouraged and expertise is respected If you're looking for a position where: • Your technical expertise genuinely influences customer success, • You're trusted to make architectural and design decisions, • You can work with leading Oracle Cloud technologies, • You'll continue to learn, grow, and progress your career, • You'll be surrounded by highly skilled Oracle professionals, • Your contribution will be visible and valued Then this is the opportunity you've been looking for. • Join a global Oracle practice of700+ specialists, supported by500+ certified professionalsacross the Oracle ecosystem., • Work onlarge-scale, multi-pillar Oracle Cloud transformation programmesfor some of the UK's most recognised organisations., • Collaborate with ahigh-performing, market-leading Oracle teamrenowned for delivering complex enterprise transformation projects., • Be part of an organisation that providesend-to-end Oracle services, including consulting and advisory, implementation, integration, cloud infrastructure, and managed services., • Leverage our deepOracle Cloud Infrastructure (OCI)expertiseto deliver scalable, secure, and high-performing cloud solutions for enterprise clients., • Accelerate your career through ourStrength in Balanceand leadership development programmes, supported by quarterlyPathwayscareer reviews., • Benefit from a substantialtraining and certification budget, helping you stay at the forefront of Oracle technologies and industry best practices., • Enjoy meaningful recognition through ourAnnual Excellence Awards, Call-Out recognition platform, and quarterly profit-share scheme., • Influence testing strategy, delivery quality, and business outcomes across some of the UK's most significant ERP transformation programmes., • Work with prestigious clients, including organisations such as theBank of EnglandandBirmingham City Council., • Take advantage of ourflexible hybrid working model, combining remote delivery with occasionalclient or hub-based collaboration., • Access enhanced wellbeing and family support through ourmaternity, paternity, and Moments that Matterpolicies., • Be part of a purpose-driven culture with opportunities to contribute toESG, CSR, DEI, volunteering, and community initiativesthat create a positive social impact. At Version 1,you'llcombine industry-leading Oracleexpertise, meaningful career progression, and the opportunity to deliver transformational outcomes for some of the world's most recognised organisations. • Quarterlyperformance-related profit share, • Hybrid / Remoteworking flexibility, • CertifiedGreat Place to Workfor 10+ years running This is hybrid based with occasional travel to your nearest base office. Ashley Billington, Head of Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM) #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statementlocatedat: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1,get in touch withus directly! 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What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. Our Water Asset Design team works primarily in the municipal water sector as well as the non regulated (industrial / international) sector. Our clients include some of the largest water companies in the UK, and contractors working in the sector. We deliver wastewater treatment, water treatment, sewerage, and water network schemes, as well as supporting other related industries. Our projects range in scope from routine network maintenance projects to some of the largest water projects in the UK. Our team is distributed across the UK and is supported by an outsourced team in India. We are currently recruiting for a Project Manager to join our Water team to lead the delivery of projects involving multidisciplinary teams from optioneering through delivery and handover to the Client. As a Project Manager within the Asset Design team you will work on a range of infrastructure and non-infrastructure projects for a variety of water industry and industrial clients. You will be responsible for the planning, execution, monitoring and control, and completion of a defined project or defined work packages within a range of major projects or programmes to meet the clients project objectives. This includes leading, guiding and developing multi-disciplinary project teams, championing high quality delivery, and promoting a focus on health and safety. • Manage project proposals including determining project requirements, scope, resources, programme, and cost estimates (budgets) for delivering the project, • Own the P&L with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, accounts payable/billing and cash collection, • Develop of project management documentation including project management plans, cost estimates and forecasts, risk registers, project schedules, stakeholder registers, project organisation charts etc. to successfully delivery the project objectives, • Monitor and control the project schedule, manhours, budgets, forecasts, and expenditure, • Ensure effective contract management including contract administration and change management, • Manage work being performed by project team members (including assistant PM’s working under your control), assuring outputs meet the project requirements, • Managing project deliverables, information, and records, • Effectively and accurately communicate relevant project information to the project team and customer, • Anticipate and take pre-emptive action to address issues and potential conflict situations that may impact on project delivery, • Lead multi-disciplinary project teams consisting of technical/professional staff and suppliers, • Promote a culture of continuous improvement and captures lessons learned., • Proven experience in the delivery of infrastructure projects (exposure within the regulated water industry and / or non regulated water projects would be highly advantageous but not essential), • Working knowledge or accreditation in NEC supported with the necessary technical and practical skills to administer NEC Contracts, • Membership of professional institutions such as: Association for Project Management (APM), Project Management Institute (PMI) or Member of Institute of Civil Engineers (MICE) etc;, • Proficiency in use of project management tools and software;, • Demonstrate competence in stakeholder management, risk, planning/scheduling, and commercial management. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

Momence was founded in 2020, graduated from Y Combinator, and raised an $11M Series A. We build and operate a software platform for experience-based and membership-driven businesses, including yoga and fitness studios, dance schools, wellness centers, salons, golf facilities, and more. Today, Momence supports more than 5,500 businesses and hundreds of thousands of end users every month. From day one, you'll work on a product with real impact, helping businesses grow, streamline operations, and create better customer experiences. Since 2025, Momence has been part of Xplor Technologies, a global technology company providing software, payments, and commerce solutions for service-based and membership businesses worldwide. This allows us to combine the speed, ownership, and product mindset of a startup with the scale, stability, and opportunities of a global organization. As aQuality Engineer, you will play a crucial role in enhancing the quality and efficiency of our software products through automated testing and AI-driven solutions. Your primary focus will be on developing and supporting automated tests, diving deep into our products and technologies, and collaborating with global cross-functional teams. Additionally, you will integrate AI functionalities to improvedeveloper and customer experiences. Yourexpertisein automation and AI will be key to delivering exceptional software quality and an outstanding customer experience. Key Areas of Responsibility: Developing and Supporting Automated Tests: • Design, develop, and maintain automated test scripts using tools such as Jest, Detox and Playwright., • Ensure the robustness, reliability, and maintainability of automated tests. Deep Diving into Products and Technologies: • Gain an in-depth understanding of our products and technologies toidentifypotential areas for automation., • Continuously explore new tools and methodologies to enhance the testing process. Workingwith Product Development Teams: • Collaborate withproductengineers,the product manager, and other stakeholders to ensure alignment on testing strategies andobjectives., • Contribute to making application code more testable and robust. Deploying and Supporting Automated Test Infrastructure: • Set up, deploy, and manage the infrastructurerequiredfor automated testing., • Ensure the scalability and reliability of test environments. Evaluating Test Results: • Analyze test results toidentifyissues, track defects, and ensure they are resolvedin a timely manner., • Provide actionable insights based on test outcomes to improve product quality. Sense of Ownership: • Take full responsibility for the end-to-end automated test development, including infrastructure and deployment automation., • Lead the testing strategy to effectivelyutilizeautomation tests. Impact on Software Design and Code Quality: • Influence the design and quality of AI-driven product features, ensuring they are robust, scalable, and maintainable., • Develop high-quality AI software that meets customer needs and exceeds expectations. Customer Experience and Maintainability: • Assist with AI-driven solutions during thedevelopmentprocess., • Enhance the maintainability and scalability of AI functionalities in the product., • Bachelor's degree in Computer Science, Software Engineering, or equivalent working experience., • Experience as an Automation Engineer, preferably with a focus on AI and large-scale software development projects., • ProficiencyinTypescriptand experience with calling OpenAI APIs., • Strong understanding of AI principles, methodologies, and best practices., • Excellent problem-solving and analytical skills., • Excellent communication skills, enabling effective collaboration and mentoring of fellow team members., • Proven ability to collaborate effectively within a team and communicate technical concepts to both technical and non-technical stakeholders., • Fluency in English, as we use it daily. Values and Life at Xplor Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day: • Find a better way, • Do the right thing, • Say it straight, • Win together, • Own the outcome If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Some of our perks and benefits are: • Paid Parental Leave benefit programs, • #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community, • Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program, • Access to free mental health support, • Flexible working arrangements We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [emailprotected] . More about us More than 130,000 businesses in 72+ countries rely onXplorto run their day and get paid, processing over $47 billion in payments annually.Ourconnected ecosystemhelps operators spend less time managing complexity and more time delivering the experiences that matter most. Xplorisbacked by world-class investorsAdvent International, Battery Ventures,and Silver Lake. Good to know To be considered for employment, you must be legally authorized to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions.Find our Candidate AI Usage guidelines here . Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community. We make it a priority to respond to every applicant. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr

To End Cyber Risk Arctic Wolf is a cybersecurity company on a mission to help organizations turn cyber risk into business resilience. Powered by the Aurora® Platform, we combine AI-driven automation with the expertise of our security teams to deliver security operations that help customers stay ahead of evolving threats. Today, cyber risk is one of the most significant business challenges organizations face. As attackers move faster and leverage AI to scale their efforts, traditional approaches to security are struggling to keep pace. That's why we take a different approach. Our AI-native platform and Agentic SOC operate at machine speed, enabling organizations to adopt an operations-led security model that delivers faster time to value, measurable risk reduction, and stronger security outcomes. At Arctic Wolf, we're not just responding to the future of cybersecurity, we're helping shape it. As an End User Services Administrator, you will play a key role in enabling employee success by delivering exceptional day‑to‑day IT support and a seamless technology experience. As a hands‑on, customer‑focused professional, you will serve as a trusted partner to Arctic Wolf employees, ensuring they have the tools, access, and support needed to perform at their best. Your work will have a direct impact on productivity, employee satisfaction, and the overall success of the business. This role is based in our Newcastle office, where you will work closely with local colleagues while supporting employees across the wider organization. • Serve as a trusted IT partner to Arctic Wolf employees, delivering exceptional end‑user support and ensuring a seamless technology experience., • Provide first‑line support for technical issues, service requests, and access‑related needs across office‑based and remote employees globally., • Respond to and resolve incidents through phone, email, and ticketing channels, prioritizing requests based on business impact and urgency., • Troubleshoot hardware, software, and application issues, collaborating with specialist IT teams when escalation or additional expertise is required., • Support and maintain Arctic Wolf's workplace technology ecosystem, including Jamf, Microsoft365, Slack, Okta, and other business‑critical SaaS platforms., • Create and maintain knowledge base documentation to enhance self‑service capabilities and improve the overall employee experience., • Contribute to our global follow‑the‑sun support model, partnering with colleagues across regions to provide continuous support coverage for employees worldwide., • Identify opportunities to improve support processes, user experience, and operational efficiency., • Occasionally travel to other Arctic Wolf locations to support deployments, projects, and on‑site IT initiatives., • Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non‑technical audiences., • A collaborative and customer‑focused approach, with the ability to build strong relationships across the business., • Strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively., • A proactive, solution‑oriented mindset with a focus on continuous improvement., • Strong problem‑solving skills and sound judgment when balancing competing demands., • Adaptability and resilience in a fast‑paced, dynamic environment., • 2+ years of experience providing Service Desk or End User Support within a professional environment., • Degree, diploma, or equivalent qualification in Information Technology or a related discipline., • Strong knowledge of macOS, Windows, and/or Linux environments., • Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP., • Experience setting up and supporting workstations, monitors, docking stations, printers, and related peripherals., • Experience with ServiceNow, Jira, Confluence, Okta, Slack, Jamf, and the Microsoft 365 suite., • Demonstrated ability to troubleshoot complex application and endpoint issues in a modern SaaS‑driven environment., • Drive for Results, • Communication, • Creativity At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021‑2025), Best Places to Work – USA (2021‑2025), Great Place to Work – Canada (2021‑2024), Great Place to Work – UK (2024‑2026), and Kununu Top Company – Germany (2024‑2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. • Equity for all employees 28 days annual leave, 8 bank holidays, and paid volunteering days off, • Pension plan employer match, • Training and career development programs, • Robust Employee Assistance Program (EAP) with mental health service, • Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection., • Family‑forming benefits and enhance maternity benefits Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these U.S. export control laws and regulations. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing . All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees. The base salary range for this job family is 28,000 to 57,000 GBP annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1-888-272-8429 and asking to speak to Recruiting, or by emailing . We review all applications. #J-18808-Ljbffr

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements The role We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a Saa S onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. About Vestd Vestd is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a B Corp-certified company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out this short video from our founder, Ifty. What success looks like in year one You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. What you’ll own Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. What we’re looking for Essential elements for this role We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. A Saa S background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role. At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a Saa S business, ideally where the product requires configuration or guided setup Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence. At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2 B accounts Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance High attention to detail, particularly where accuracy and compliance matter Comfortable working independently in a fully remote environment Nice to have These will help you stand out from the pack: Finance or legal background (e.g. professional services, company secretarial, tax) Startup/scale-up experience Knowledge of shares and share schemes Experience working in a remote-first team Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our application process We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: Apply online 20-minute screening call Short take-home task — (we'll tell you what this involves upfront) 45-minute skills based interview with the hiring manager and team member 45-minute team cultural interview 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Why work at Vestd? Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): This job is remote-first, although attendance is required twice yearly at our in-person get-togethers A flexible environment to help you achieve the best work/life balance Equity, of course! (After the qualifying period) Monthly recognition scheme, where we celebrate our folk Support with home working equipment A personal training and development budget to keep your career and professional growth on track Private medical insurance (after the qualifying period) Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion Great team ethos, connect through regular team and company socials. 25 days annual leave plus one extra day per year of service (up to five days) Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. Culture fit What makes Vestd folk collaborative, adaptable, and eager to grow? Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm Adaptable - open to taking on responsibilities beyond the defined role as needed Passionate about contributing to a culture of innovation, collaboration, and continuous improvement Embraces technology to improve processes and drive efficiency What you can expect Our culture is our backbone (Breathe HR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations ‘Sustainable Development Goals . This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our five-star reviews . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, Tech Round, and Business Cloud’s Fintech50. See more about our awards here . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Equality, diversity and inclusion (EDI) at Vestd At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. Research shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Apply for Criminal Prosecution Solicitor at Gateshead Council in Gateshead, ENG, GB. This Full time on site position offers great opportunities for career growth. Advocate for justice. Protect communities. Make a lasting impact in Gateshead. Who we are & what we stand for Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match. We're delighted that you're interested in working with us. You'd be joining us at a very exciting time. We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive. At Gateshead Council you'd be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we're confident that it isn't just the salary that attracts our staff. Put your prosecution expertise to work for the community. Our Legal team provides comprehensive advice and support across both contentious and noncontentious matters, helping to ensure lawful, robust, and highquality decisionmaking across the organisation. The team covers a broad portfolio of specialist areas, including Commercial and Regulatory Law, Litigation, and Property, Planning and Highways. The team plays a vital role in enabling effective service delivery and protecting Gateshead Council's interests. This is a dynamic, solutionsfocused team supporting colleagues at every level. Help shape safer, stronger communities through expert legal advocacy. Gateshead Council is seeking a highly skilled and motivated Prosecution Solicitor to join our Legal Services team. This is a unique opportunity to work at the heart of local government, providing specialist legal advice and advocacy across a diverse criminal prosecution caseload, including school attendance enforcement, environmental crime and anti-social behaviour matters. Working closely with colleagues, partner agencies and the courts, you will use your legal expertise to support the Council's statutory functions, protect community wellbeing and deliver fair, effective and proportionate legal outcomes for residents. • Provide expert legal advice, support and advocacy across a range of local authority criminal prosecutions., • Manage and prosecute cases relating to school non-attendance, environmental enforcement and anti-social behaviour., • Represent the Council in Magistrates' Court proceedings and at meetings with partner organisations and external agencies., • Prepare, progress and effectively manage a varied criminal prosecution caseload from initial instruction through to conclusion., • Keep up to date with relevant legislation, case law, guidance and best practice within your areas of responsibility., • Build and maintain positive working relationships with internal clients, partner services and key stakeholders., • Deliver practical, customer-focused legal advice to support Council objectives and service delivery., • Instruct and manage external legal specialists and counsel where required., • Work closely with the Legal Manager, providing updates and seeking guidance on complex or sensitive matters., • Contribute to the continuous development and improvement of the Legal Services team., • Respond positively and flexibly to undertake other duties commensurate with the grade and responsibilities of the post., • A qualification as a Solicitor or Barrister, with the professional credibility and expertise to provide trusted legal advice and representation., • Comprehensive knowledge of criminal prosecution law, including relevant legislation, case law, procedures, guidance and policy., • Experience of providing clear, practical and solution-focused criminal law advice to clients and stakeholders., • Strong advocacy skills, with the confidence to provide criminal law advice and represent clients effectively and persuasively in court proceedings., • Excellent research and analytical skills, with the ability to interpret complex legal issues and identify robust legal solutions., • Outstanding drafting skills, producing accurate, concise and high-quality legal documents, reports and court papers., • Strong communication and negotiation skills, enabling you to build positive relationships, influence outcomes and work effectively with a wide range of colleagues, clients and partner organisations., • Competitive Salary: We offer fair and transparent pay that reflects your skills and experience., • Outstanding Pension Scheme: We don't just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides:, • Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days., • Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time., • Hybrid & Flexible Working: We support a healthy work-life balance with flexible and hybrid working options., • Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career., • Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing., • Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme., • Electric & Hybrid Car Scheme: Get behind the wheel of a brand-new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions a cost-effective, environmentally friendly way to drive (after 12 months service)., • Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services plus salary sacrifice options on white goods, electronics and more, helping you spread the cost of essential purchases (after 6 months service). Everyone's welcome here Were an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. At Gateshead Council we're an employer who embraces, and welcomes diversity, who's truly inclusive and who demonstrates equality for all. We'll go the extra mile so that our approach is representative of the communities we serve and each other. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassign... etc. Please note: As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role. However, in high-volume recruitment situations, it may not always be practicable to interview every eligible candidate. In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application. #J-18808-Ljbffr

Salary: £29,588 with progression to £31,236 per annum Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you. Closing Date: 22 September 2026 We have reimagined the way we deliver technology services across Newcastle University, creating a modern, customer-focused IT organization that supports thousands of staff, students and visitors every day. As we continue to invest in our services and technology, we are looking for talented and enthusiastic individuals to join our End User Support team. As an End User Support Engineer, you will be at the heart of the digital experience across the University. No two days are the same. One moment you could be helping a researcher get critical work back on track, the next supporting innovative teaching spaces, diagnosing technical issues, deploying equipment, or helping deliver major University events. Our End User Support team brings together Service Desk & Hubs, End User Computing and Audio Visual support into a single customer-focused function. Working across these areas will give you the opportunity to develop a broad range of technical, communication and customer service skills while building valuable experience across multiple IT disciplines. This is a highly visible, hands-on role supporting users both Online and In Person across our campus and will need to be able to attend locations as required. You will work with a diverse range of technologies and collaborate with colleagues across the University to ensure staff and students can teach, learn, research and work without technology getting in the way. We are looking for someone who enjoys solving problems, values excellent customer service and takes pride in making technology simple and accessible for others. You will be encouraged to learn new skills, develop your technical expertise and grow your career within one of the UK's leading universities. Previous experience working in an IT Service management aligned team or in the Education sector is desirable. There will be a requirement to provide support to events held outside of normal working hours, for which overtime will be paid. We are committed to expanding our knowledge and expertise with a strong focus on the training and development needs of our people. Your contribution will help shape the future of education and contribute to ground-breaking projects through IT innovation. To find out more about our dynamic customer-focussed teams, visit Working in our IT Service *Please note - There are 4 full time, onsite, campus-based positions available on an ongoing basis, . *Please note - A UK driver's license is required for this role to enable use of the IT Services vehicle. Successful candidates will require satisfactory evidence of a full UK driving licence. This appointment is also subject to satisfactory medical clearance. Successful candidates will receive a link from our online medical clearance system during onboarding. • Provide professional, customer-facing IT and AV support to staff, students and visitors, both in person and remotely, ensuring a high-quality customer experience, • Diagnose and resolve a wide range of standard and non-standard incidents and service requests using technical knowledge, ITSM tools, documented guidance and professional judgement, • Assess urgency, customer impact and service risk to determine the most appropriate resolution, workaround or escalation route, • Install, configure, deploy, collect and support University-owned IT and AV equipment, contributing to effective use of assets across their lifecycle, • Support End User Computing, Audio Visual, Service Desk and Service Hub activities across academic, research and professional services environments, • Support customer onboarding, device refresh programmes, office moves, teaching-space support and technology deployment activity, • Translate technical information clearly for non-technical users and influence customers to adopt approved, secure and standard University technology solutions, • Maintain accurate Incident, Request, asset and service records using approved service management tools, • Identify recurring issues and contribute to improvements in knowledge articles, support processes, standard solutions and customer experience, • Work collaboratively with colleagues across NUIT, schools and professional services to coordinate resolutions and minimise business disruption, • Follow University policies, service standards, information security requirements and health and safety procedures, • Experience of providing customer service in an IT, AV or technical support environment, • Practical knowledge of IT, AV, end-user devices, operating systems, Microsoft 365, network connectivity and standard business applications, • Good communication skills with the ability to explain technical issues clearly to non-technical users, • Ability to apply procedures, technical guidance and professional judgement to resolve a range of customer-facing technical issues, • Good organisational skills with the ability to apply procedures, technical guidance and professional judgement to resolve a range of customer-facing technical issues, • Ability to work effectively as part of a team, • Awareness of information security and data protection requirements, • Willingness to learn new technologies and undertake training as required, • Commitment to maintaining technical competence across an evolving technology estate and supporting the introduction of new services and technologies, • Experience using an IT Service Management (ITSM) system, • Experience supporting Audio Visual equipment and meeting room technologies, • Knowledge of Microsoft 365 applications and services, • Relevant IT qualification or equivalent practical experience, • Works collaboratively with colleagues and contributes positively to team objectives, • Treats customers and colleagues with respect and professionalism, • Takes responsibility for delivering timely, high-quality IT and AV support, balancing service standards, customer impact, security requirements and continuity of teaching, research and professional services activity, • Analyses symptoms, investigates issues across multiple technology areas, applies judgement to identify appropriate solutions or workarounds, and recognises when specialist escalation is required, • Maintains technical competence across changing technologies, contributes to adoption of new services and working practices, and supports improvements that enhance customer experience and operational efficiency, • NVQ Level 3, HNC, equivalent technical qualification, or relevant practical experience in an IT or technical support environment Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution. We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population. At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme. In addition, we are a member of the Euraxess initiative supporting researchers in Europe. Requisition ID: 29706 #J-18808-Ljbffr

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations. Your core responsibilities will include… Resident Support & Case Management Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns. Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions. Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities. Support complaints handling regarding independent living and care services (including Careline and emergency service interactions). Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams. Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities. Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria NVQ Level 3 or higher in Health and Social Care (Essential) Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required. A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs. Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements. Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic. Significant experience acting as the primary welfare link between residents, families, and internal operational teams. Proven ability to conduct formal assessments and provide documented justification for outcomes. A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge A deep understanding of the physiological and psychological challenges facing older adults. Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion. Sound knowledge of current safeguarding legislation and best practices in resident welfare. Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership. The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease. A calm, level-headed presence when managing urgent welfare issues or sensitive complaints. A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations. As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: Enhanced annual leave & holiday buying scheme Contributory pension scheme with additional employer contribution, Life Assurance Two paid volunteering days per annum Employee Assistance Programme Health Cash Plan & Virtual GP Discounted Gym Membership Company Discounts Portal Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

About Elder Elder is a UK live-in and visiting care introductory agency. We match self-employed carers with older people so they can stay in their own homes rather than move into residential care. Around 500 families use Elder at any one time, and about 14,000 days of care are arranged through the platform every month. Elder is an introductory agency rather than a regulated care provider. Carers are self-employed and contract directly with the customer. We run vetting, facilitate matching and support both sides. The role Safety and Trust makes sure the carers we introduce are properly checked, that our standards are applied consistently, and that concerns reach the right person quickly. The team is currently made up of registered nurses, and part of what it handles is clinical work that stays with them. The rest is a different profession. Compliance administration, standards casework and assurance reporting are their own discipline, and that is what this role is for. You will run our carer compliance operation end to end, own standards casework, and produce the reporting the team runs on. You will be the only non-clinical person in the team, which means real autonomy. You will report to the Head of Safety and Trust, who has a regulatory compliance background. What you will do Carer compliance • Own DBS and PVG orders and renewals end to end, staying ahead of the two-year re-check cycle. • Check and record right to work, proof of identity, power of attorney, insurance and training certificates, and chase what is missing or expiring. • Keep the compliance record permanently audit-ready. Handle day-to-day training access and system queries. Standards and first-line casework • Run carer standards cases from start to finish, including those raised when a carer leaves a placement early. • First line on satisfaction feedback, care profile reviews and carer queries, escalating against agreed triggers. • Establish the facts, apply the framework, record the outcome, and escalate what meets the criteria. Reporting and assurance • Produce the weekly pack: volumes, service-level performance, escalation rates and outstanding compliance items. • Run a monthly consistency check on a sample of closed cases. • Flag where recurring admin could be automated, templated or made self-serve, and make the case with queue data. What this role is not • You will not make clinical judgements or form a view on anyone’s condition. Eligibility criteria are set centrally and applied by our system; anything outside them goes to a clinician. • You will not carry out needs assessments or care planning. As an introductory agency, Elder does not do these things. • Safeguarding decisions sit with our Designated Safeguarding Lead. What you will bring Essential • Two to four years in a compliance or vetting role: pre-engagement checks, document verification, right to work, DBS or equivalent, renewal cycles. • Experience working a case queue to a service-level agreement in a CRM or ticketing system. • Accuracy under volume, and a record you can evidence to an auditor. • Level 3 safeguarding adults, or a commitment to complete it within three months of joining. • Working knowledge of the Care Act 2014 and how a concern reaches a local authority. • The judgement to escalate rather than improvise when a case falls outside the written rule. • Clear written English, discretion with sensitive personal information, and a working grasp of UK GDPR. Desirable • Recruitment or staffing compliance, vetting and right to work at volume. • Care, health or another regulated sector. • Local authority or NHS safeguarding business support or screening. • Reporting tools such as Looker. Not required • A clinical qualification, or registration with the NMC, HCPC or Social Work England. This role is designed not to need one.Benefits We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well. We can offer: Competitive Salary + Excellent Commission 25 days holiday + bank holidays + (1 extra day of holiday per year worked for first 5 years) (pro rota) 6 weeks work from anywhere in the world (pro rota) Private Health Insurance Remote working Learning and education budget (pro rota) Sponsored quarterly team and company socials Macbook + any particular extras you require AND a genuine opportunity to be a very key part of a high-growth business Do something you genuinely care about. Join a diverse team of skilled, passionate and progressive people who like to get on with each other. Work at one of Europe’s fastest-growing scale-up. Apply today. Elderly care represents one of society’s greatest challenges. Are you ready to be part of the solution? Apply today. Elder recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.

Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green) or Uxbridge. Salary: £57,515 per annum Vacancy Type: Permanent, Flexible working, Full-time, Job share, Part-time Closing Date: 28th of September 2026 Reporting to the Lead Technical Architect you will work in a team consisting of Lead Solution Architects and play a pivotal role within the architecture community at DVSA. The Lead Solution Architect will work within DVSA’s Enterprise Architecture practice helping to support reducing technical debt, improving customer and colleague services and reducing TCO (Total Cost of Ownership). Predominantly focussed on architecting cloud based digital services and responsible for providing technical and advisory support, solutioning and oversight to ensure business objectives can be achieved in a cost-effective manner. The Lead Solution Architect is responsible for the creation and maintenance of as-is, transition and to-be Solution Architectures which meet the needs of the DVSA, whilst delivering value for money for their designated business capabilities. Joining our department comes with many benefits, including: • Employer pension contribution of 28.97% of your salary., • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday, • Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren’t limited to: • The Lead Solution Architect will work within DVSA’s Enterprise Architecture practice helping to support reducing technical debt, improving customer and colleague services and reducing TCO (Total Cost of Ownership)., • Predominantly focussed on architecting cloud based digital services and responsible for providing technical and advisory support, solutioning and oversight to ensure business objectives can be achieved in a cost-effective manner., • The Lead Solution Architect is responsible for the creation and maintenance of as-is, transition and to-be Solution Architectures which meet the needs of the DVSA, whilst delivering value for money for their designated business capabilities., • The Lead Solution Architect works with business and technology stakeholders to translate business problems into solution architectures. Creating an optimal design through an iterative process, aligning the user needs, functional and non-functional requirements, organisational objectives and alignment to the Enterprise Architecture principles, standards, and patterns., • Support the architecture governance frameworks that enable the DVSA to enhance its services though the delivery of strategically aligned digital solutions and the creation and maintenance of solutions architectures that meet the needs of the business whilst delivering value for money and alignment to DVSA’s Enterprise Architecture. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. To be successful in this role you will need to have the following experience: • Demonstrated expertise in a digital/IT architecture role, involving active collaboration with stakeholders, translating business requirements into tangible solution design artifacts, and clearly communicating technical intricacies to non-technical audiences., • Proven track record in ensuring that designed solutions align with the enduring principles and guidelines established by an organization’s Enterprise Architecture practice., • Extensive track record in strategizing and executing transformation initiatives, with hands‑on involvement in business change efforts leveraging AWS and/or Microsoft Azure cloud ecosystems. Proficient in integrating various products and cloud services within these dynamic environments., • Practical exposure to implementing Solution Architecture frameworks in the context of real‑world business transformation scenarios. Proficient with well‑known frameworks including TOGAF and/or Zachman, as well as familiar with ITIL practices and modelling notations such as Archimate, UML, and BPMN. To be eligible for this apprenticeship (if you are not already qualified to a degree level in a Digital Development and Technology discipline) you must: • Be aged 18 or over., • Have the right work in the UK., • Hold the following qualifications: Minimum level 3 qualifications in STEM subjects (e.g., 2 A Levels, BTEC Diplomas, Apprenticeship, or equivalent), • Not be in full-time education., • Not be in receipt of funding for other learning programmes at the point of enrolment for this apprenticeship., • Have valid and eligible residency status and be resident in the UK for 3 years before the start of the apprenticeship. Full eligibility details can be found here at Annex A. If you are not sure if you meet the residency requirements then please contact us before applying. #J-18808-Ljbffr

Working in partnership with North Tyneside Council, EQUANS is looking for a Revenues and Benefits Advisor to join our team based at the NTC offices in NE27 on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a salary of £26,227.50 per annum, dependant upon skills and experience as well as benefits package. The position is responsible for undertaking all aspects of administrative processing to deliver the full range of Revenue and Benefit Services. Ensure all work is dealt with in an accurate and timely manner and in accordance with all relevant statutory regulations, policies and procedures. Deliver excellent outcomes for customers and ensure adherence to agreed key metrics and KPIs that contribute to delivery of an efficient and effective Revenues and Benefits Service. • Provide high quality, timely and professional services through all customer contact channels, • Verify, process and administer all aspects of Local Taxation including calculation of liability, award of council tax support, reductions and reliefs, • Verify, assess and award Housing Benefit, and Discretionary Hardship Payments, • Provide Billing, Collection and Enforcement in respect of all debts administered by the Revenues and Benefit Services, • Contribute to the overall performance of the Revenues and Benefits Service by adherence to key metrics and KPI’s to deliver excellent customer service, • Ensure behaviours are aligned with Equans core values and competencies, • Undertake a range of routines to maintain and update all Council Tax and National Non Domestic Rates (NNDR) accounts, adhering to key metrics and measures, • Undertake a range of routines to maintain and update all Council Tax Support and Housing Benefit Cases, adhering to key metrics and measures, • Undertake a range of routines to maintain and update all Sundry Debt accounts, adhering to key metrics and measures, • Undertake interviews, inspections, court attendance, home visits and attend events as required, • Undertake an effective recovery and enforcement service for all debts, • Responsible for own personal development and assist in the skills training of other staff, • Contribute to ongoing service development to improve quality and reduce the cost of delivery., • 24 days annual leave(+ public holidays), • Life Cover equivalent to 1 timesannual salary, • Employee discount shopping schemes on major brands and retailers, • Gym membership discounts, • Cycle to work scheme, • Holiday purchase scheme, • 2 corporate social responsibility days per year, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes, • Attractive Employee Referral Rewards Scheme, • Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network, • 24/7 Employee Assistance Program and access to mental wellbeing app., • 4 GCSE at Grade C or above including English and Maths (or equivalent), • Experience of working with, understanding and meeting the needs of customers in a customer service environment (1 year minimum), • Experience in a Revenues and Benefits Service (or equivalent e.g. DWP, Housing) is desirable, • Motivated and enjoys helping people, • Demonstrates enthusiasm for imparting and sharing knowledge with others and helping to develop people. EQUANSis a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company. At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young ProfessionalsNetwork) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. #J-18808-Ljbffr

At XPS, we don't just value the work you do – we value you. Your ambition, your ideas, your career goals and your life outside of work.Whether you're looking for your next challenge, greater flexibility, or a place where you can make a real impact, you'll find opportunities to thrive at XPS. We're built on collaboration, trust and expertise, giving our people the freedom to work their way, shape their path and be themselves.If you're looking for a career where you can grow, belong and make a difference, we'd love to hear from you.Find a career that's built for you. The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.As disability confident committed, we will support all applicants throughout the recruitment process. Each stage of the process is inclusive and offers reasonable adjustments where required.If you need the job description in an alternative format or would like us to do anything differently during the application process, please let us know. Contractual hours 36.25 Basis Full time Job category/type - XPS Administration Date posted 21/07/2026 Job reference REQ003849 Pensions Administrator Location: Newcastle Employment Type: Permanent, Full Time Grade: Associate Hybrid REQ003849 About XPS Group: XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive. About the Role: This is a hybrid role with an office presence expected twice per week but will require more office time during the initial 'settling in' period. We are currently seeking a Pensions Administrator to join our team, providing top-tier administration. Responsibilities include guiding team members, checking, verifying tasks, meeting deadlines, and ensuring compliance with pension laws. Strong communication and proactive support are essential. Key Responsibilities: • Handle key pension administration tasks including new entrants, leavers, retirements, transfers, and deaths., • Maintain and update pension databases and systems accurately., • Respond to internal and external queries, including those from DWP and HMRC., • Perform both automated and manual pension benefit calculations., • Draft and issue customer correspondence using the Electronic Document Management system (EDM)., • Support non-financial updates (e.g. address changes) and assist with checking work as experience grows., • Collaborate with internal teams and external partners to deliver a comprehensive client service., • Accurately log time and meet utilisation targets using the Virtual Office system. Your Profile: • Some office-based experience, ideally within financial services or pensions, is preferred but not essential., • Basic awareness or understanding of the pensions industry is beneficial., • Strong numerical aptitude, demonstrated through academic or work experience., • Proficient in Microsoft Word, Excel, and Outlook, • Excellent organisational and planning skills, with the ability to prioritise and meet deadlines., • High attention to detail and accuracy in both written and numerical tasks., • Strong communication and interpersonal skills, both written and verbal., • Positive, flexible, and proactive approach to learning and work responsibilities., • Able to follow procedures, take ownership of tasks, and work effectively in a team. Qualifications: • Educated to A-Level, Degree, or equivalent standard., • GCSEs in Maths and English (minimum grade B or equivalent)., • Willingness to study for a relevant pensions qualification (e.g. CPC, DPC, RPC, APMI)., • Demonstrates a commitment to a career in pensions administration and continuous improvement. What We Offer: • Enjoy a competitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility., • Benefits include pension matching, healthcare plans, life assurance, and retailer discounts., • We support our team with a flexible benefits scheme, employee assistance, and digital GP service., • Participating in volunteering events is encouraged with paid volunteer days available., • Referral bonuses are offered for introducing suitable candidates to XPS. XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees. Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees. #J-18808-Ljbffr

Serving our customers, communities, and planet a little better every day. Salary - Between £38,000 - £57,000 (DOE) + annual bonus & benefits Work Level - 2 Location - Newcastle, Permanent Office Attendance - Our hybrid working model gives you the best of both worlds - flexibility to work from home and valuable face-to-face time with colleagues. This role typically requires 2 days per week onsite. Closing Date - Applications close on 28th September at 5pm We're looking for a Data Scientist to join our Operational Excellence team at Tesco Insurance & Money Services. This is an exciting opportunity to join a growing data function within our Claims business, where you'll use advanced analytics and insight to solve complex problems, improve customer outcomes, and drive meaningful business impact. If you're curious, innovative, and passionate about turning data into action, you'll thrive in our collaborative team environment while helping shape the future of our Claims operation. • Creation, maintenance and the continuous improvement of our new predictive models within our claims department., • You'll need to apply data science techniques to model customer behaviours to drive better decision making, a better customer journey, improved business outcomes and cost controls., • Adherence to our governance framework to keep our data safe., • Previous experience working with Microsoft Fabric (or Databricks) to create and maintain AI/ML models, • Experience working with large, complicated datasets., • An ability to manage own workload and re-prioritise when required., • Strong analytical and problem-solving skills., • Excellent communication skills to share insights with technical and non-technical audiences., • Experience within Financial Services, Banking, or a similarly regulated commercial environment is advantageous. We welcome applications from everyone. If you're excited about this role but your experience doesn't align perfectly with every requirement, we'd still love to hear from you. • A generous pension, with up to 7.5% employer contribution, depending on what you put in., • Private Medical Insurance (WL2+) and virtual GP Service for you and your family, • Performance related annual bonus., • 7.2 weeks holiday, with the opportunity to buy more., • Colleague Clubcard discount (10-15% + second card to share with someone else)., • Enhanced parental leave., • Opportunities to Save and Buy as you earn., • A place to get on - take advantage of our ongoing learning opportunities to help you achieve the job and career you want. As a Disability Confident Employer (Level 2), we're committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, as we're committed to exploring part time and flexible working opportunities, at every level of the organisation. Interviews are expected to be held shortly after closing date. Don't miss out. We're assessing applications throughout the recruitment process and may close this opportunity ahead of the closing date if we receive a high volume of applications. Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week. Delivering great customer service means having great people behind the scenes - people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers. #J-18808-Ljbffr

Location: Newcastle Business Analyst Location: Newcastle Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next‑generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO You’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting‑edge technologies and will have the opportunity to develop a wide range of new skills on the job. We are currently looking for Technically orientated Business Analysts to join our expanding Business Analysis community in Newcastle, working at the centre of modern software delivery. You’ll act as a trusted bridge between business stakeholders and technical teams, bringing clarity to complex problems and turning business needs into well‑defined, deliverable requirements & designs. By collaborating closely with stakeholders and delivery teams, you’ll help ensure solutions are user‑focused, technically feasible, and aligned to strategic business goals—making a tangible impact from discovery through to product launch. • Support discovery activities by helping define problems, exploring solution options, and assessing feasibility, risks, and dependencies., • Apply business analysis tools and techniques to assess processes and support the definition of fit‑for‑purpose business and technology solutions., • Work closely with business and technology stakeholders to support functional & non‑functional requirements identification, elicitation, and validation., • Support the development of solution designs by producing clear and accurate artefacts including functional designs, process flows, sequence diagrams, business rules, and product backlog items., • Analyse business and operational data to support insights, validate assumptions, and inform solution and delivery decisions., • Contribute to business impact assessments to understand the implications of proposed changes across affected areas., • Support business readiness activities for implementations, including input into operational readiness and transition planning., • Assist with change activities by contributing to communications and training materials to support adoption., • Collaborate with cross‑functional teams including product, UX/UI, developers, testers, DevOps, and live services throughout the Software Development Lifecycle., • Participate in Agile ceremonies (e.g. daily stand ups, sprint planning, backlog grooming, retrospectives), and contributing to backlog refinement ensuring backlog items are ready for development and test, • Identify and upscale risks, dependencies, and constraints in a timely manner., • Develop a working understanding of key technical elements e.g. APIs, databases, and system integration concepts., • Operate effectively in a customer‑facing role, taking ownership of assigned deliverables with appropriate supervision., • Advocate and contribute to the delivery of AI‑enabled solutions that support improved outcomes for clients., • Identify and apply opportunities to improve delivery efficiency and day‑to‑day ways of working through the practical use of AI., • Strong foundational business analysis skills, including requirements elicitation, analysis, documentation, validation, and ongoing management across the delivery lifecycle., • Ability to understand business problems and change needs, and translate these into clear, structured, and actionable requirements that support effective solution delivery., • Experience producing a range of business analysis artefacts, including user stories, functional and non‑functional requirements, process flows, business rules, and data requirements., • Working knowledge of structured analysis and solution design techniques, such as UML, BPMN, process modelling, and impact assessment, and the ability to apply these appropriately., • Ability to analyse business and operational data to support requirements validation, identify trends, and highlight risks, assumptions, or data quality issues., • Experience engaging with a wide range of business and technical stakeholders to build shared understanding, manage expectations, and support successful delivery., • Exposure to supporting business impact assessments, with an understanding of the implications of change across people, process, data, and technology., • Strong foundational business analysis skills, including requirements elicitation, analysis, documentation, validation, and ongoing management across the delivery lifecycle., • Ability to understand business problems and change needs, and translate these into clear, structured, and actionable requirements that support effective solution delivery., • Experience producing a range of business analysis artefacts, including user stories, functional and non‑functional requirements, process flows, business rules, and data requirements., • Working knowledge of structured analysis and solution design techniques, such as UML, BPMN, process modelling, and impact assessment, and the ability to apply these appropriately., • Ability to analyse business and operational data to support requirements validation, identify trends, and highlight risks, assumptions, or data quality issues., • Experience engaging with a wide range of business and technical stakeholders to build shared understanding, manage expectations, and support successful delivery., • Exposure to supporting business impact assessments, with an understanding of the implications of change across people, process, data, and technology., • Experience supporting technology‑enabled or digital delivery initiatives, ideally within complex or regulated environments (e.g. Public Sector)., • Working understanding of system integration concepts, APIs, and data flows., • Familiarity with enterprise platforms or cloud technologies (e.g. AWS, Azure, Salesforce)., • Awareness of UX principles and exposure to wireframing tools such as Figma or Balsamiq., • Curiosity about emerging technologies (e.g. GenAI) and how they may support business solutions and optimise working practices, • Demonstrated the understanding of how AI can transform businesses and solutions, • Exposure to benefits realisation or transition into live service environments. #J-18808-Ljbffr

Momence was founded in 2020, graduated from Y Combinator, and raised an $11M Series A. We build and operate a software platform for experience-based and membership-driven businesses, including yoga and fitness studios, dance schools, wellness centers, salons, golf facilities, and more. Today, Momence supports more than 5,500 businesses and hundreds of thousands of end users every month. From day one, you'll work on a product with real impact, helping businesses grow, streamline operations, and create better customer experiences. Since 2025, Momence has been part of Xplor Technologies, a global technology company providing software, payments, and commerce solutions for service-based and membership businesses worldwide. This allows us to combine the speed, ownership, and product mindset of a startup with the scale, stability, and opportunities of a global organization. As a Quality Engineer, you will play a crucial role in enhancing the quality and efficiency of our software products through automated testing and AI-driven solutions. Your primary focus will be on developing and supporting automated tests, diving deep into our products and technologies, and collaborating with global cross-functional teams. Additionally, you will integrate AI functionalities to improve developer and customer experiences. Your expertise in automation and AI will be key to delivering exceptional software quality and an outstanding customer experience. Key Areas of Responsibility: Developing and Supporting Automated Tests: • Design, develop, and maintain automated test scripts using tools such as Jest, Detox and Playwright., • Ensure the robustness, reliability, and maintainability of automated tests. Deep Diving into Products and Technologies: • Gain an in-depth understanding of our products and technologies to identify potential areas for automation., • Continuously explore new tools and methodologies to enhance the testing process. Working with Product Development Teams: • Collaborate with product engineers, the product manager, and other stakeholders to ensure alignment on testing strategies and objectives., • Contribute to making application code more testable and robust. Deploying and Supporting Automated Test Infrastructure: • Set up, deploy, and manage the infrastructure required for automated testing., • Ensure the scalability and reliability of test environments. Evaluating Test Results: • Analyze test results to identify issues, track defects, and ensure they are resolved in a timely manner., • Provide actionable insights based on test outcomes to improve product quality. Sense of Ownership: • Take full responsibility for the end-to-end automated test development, including infrastructure and deployment automation., • Lead the testing strategy to effectively utilize automation tests. Impact on Software Design and Code Quality: • Influence the design and quality of AI-driven product features, ensuring they are robust, scalable, and maintainable., • Develop high-quality AI software that meets customer needs and exceeds expectations. Customer Experience and Maintainability: • Assist with AI-driven solutions during the development process., • Enhance the maintainability and scalability of AI functionalities in the product., • Bachelor's degree in Computer Science, Software Engineering, or equivalent working experience., • Experience as an Automation Engineer, preferably with a focus on AI and large-scale software development projects., • Proficiency in Typescript and experience with calling OpenAI APIs., • Strong understanding of AI principles, methodologies, and best practices., • Excellent problem-solving and analytical skills., • Excellent communication skills, enabling effective collaboration and mentoring of fellow team members., • Proven ability to collaborate effectively within a team and communicate technical concepts to both technical and non-technical stakeholders., • Fluency in English, as we use it daily. Values and Life at Xplor Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day: • Find a better way, • Do the right thing, • Say it straight, • Win together, • Own the outcome If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Some of our perks and benefits are: • Paid Parental Leave benefit programs, • #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community, • Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program, • Access to free mental health support, • Flexible working arrangements We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via email. More about us More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. Xplor is backed by world-class investors Advent International, Battery Venues, and Silver Lake. Good to know To be considered for employment, you must be legally authorised to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. To learn more about us and our products, please visit xplor.com/careers/. We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here. Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community. We make it a priority to respond to every applicant. We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via email. #J-18808-Ljbffr

Here at Firstvets Group, we have an exciting opportunity for an experienced Veterinary Surgeon to become our new Head Veterinary Surgeon. Located in the heart of vibrant Newcastle in the North East of England, we are offering a verycompetitive salary and we're open to both full-time / part-time applicants and welcome flexible working arrangements. Salary Description: Up to £80,000 per annum, Depending on experience. Rota: 40 hours per week. We're happy to discuss part-time and flexible options. At CVS, we put our colleagues first, giving you the support you need to provide the best possible care. From clinical to non-clinical challenges, you'll always have the resources and teams alongside you. We'll be your biggest supporter it's in our nature. With market leading learning, on the job training, and collaboration with skilled colleagues, you'll have the tools to grow whether you're building confidence early in your career or looking to deepen your expertise. From advancing in your current role to exploring new leadership or specialist pathways, we provide the support and opportunities to help you achieve your goals Acrossour three sites (Heaton, Forrest Hall, North Shields), our fantastic team includes long standing experienced Vets, RVNs, SVNs, Patient Care Assistants and receptionist team. You will also besupported by our Senior Clinical Director. Patient and clientcare are at the heart of everything we do. We continually strive to enhance our clinical standards and customer experience. We have a range offacilities including biochemistry, haematology, x-ray, ultrasound and we are in the process of getting dental radiography! You'll be joining an established, friendly, andsupportive team within a well-equipped, forward-thinking group. You'll be passionate about coaching, empowering your team, and consistently driving high standards of patient and client care. Your leadership will be key to our continued development as a centre of excellence. You will be an experienced veterinary surgeon with strong clinical capability and a natural mentor who enjoys developing and supporting colleagues. Proactive and solutions‑focused, you will bring resilience and a positive outlook while collaborating effectively as a team player who adds professionalism and energy. As a forward‑thinking leader, you will be eager to help shape the future of the practice. • Lead, motivate, and inspire the veterinary team, upholding exceptional clinical standards and a culture of excellence., • Deliver outstanding care to clients and patients in line with best practices and RCVS guidelines., • Work closely with the Practice Manager to maintain and elevate clinical standards, contributing to strategic planning and service development., • Manage the veterinary team, including routine check-ins, competency assessments, salary discussions, and rota planning in collaboration with the Practice Manager., • Participate in business performance activities such as budgeting, financial planning, and optimisation of client service., • Be clinically confident and able to manage both surgical, medicine and emergency cases, • Lead on innovation by introducing progressive medical and surgical techniques to enhance patient outcomes., • Build and maintain strong, trusting relationships with clients through first-class care and compassionate communication. At CVS, we know that care for our patients starts with dedicated people like you. That's why we invest in your growth and your future. When you join our team, you'll receive: • RCVS & VDS fees paid in full, • Generous CPD allowance, BSAVA library access, 450+ courses, and fully funded postgraduate qualifications (CertAVP, PgCert) with tuition, exams, and study leave covered, • Up to 33 days holiday (with option to buy/sell), • CVS Pension Scheme, • Access to Vet Oracle telemedicine specialists, Advanced Clinical Services Network and Regional Clinical Leads for case support and mentoring, • Health cash plan, Employee Assistance Programme, Wellbeing Champions and enhanced family leave policies, • Staff pet care discounts – 50% off services, MiPet food and medications We're committed to creating a workplace where everyone feels welcome, valued and able to do their best work. We foster an inclusive and equitable workplace, where diverse perspectives are invited and people feel safe to speak up. Wellbeing support is always available, from monthly line-manager check-ins to our network of 400 Wellbeing Champions, Pastoral Support Vets and personal mentors. We offer leading benefits and policies, such as our Health Shield which provides support for physical and mental health. Our aim is to free up clinical colleagues to do what they do best, so we offer practices a wide range of operational support. Central expert HR, recruitment, payroll, IT, finance, procurement teams are on hand to support with all aspects relating to the smooth running of each practice. We prioritise investment in our facilities, delivering significant enhancements across numerous practices through a dedicated multi-million-pound improvement fund. This role is based in Newcastle Upon Tyne and communable from Sunderland, Durham, Gateshead, North Shields, South Shields, Tynemouth, Whitley Bay, Wallsend, Hebburn, Jarrow, Boldon, Washington, Blaydon, Ryton, Whickham, Forest Hall, Killingworth, Longbenton, Backworth, Shiremoor, Cramlington, Ashington, Blyth, Morpeth, Bedlington, Ponteland, Hexham, Prudhoe, Darras Hall, Seaton Delaval, Seaton Sluice, New Hartley, Pegswood, Guide Post, Ellington, Choppington, Widdrington, Stannington, Stamfordham, Corbridge, Riding Mill, Amble, Alnmouth, Chester‑le‑Street, Consett, Seaham, Peterlee, Stanley, Spennymoor, Great Lumley, Birtley, Pelton, Sacriston, Ouston, Lanchester, Burnhope, Coxhoe, Easington, Murton, Crawcrook, Greenside, Stocksfield, Haydon Bridge and other locations within the Tyne and Wear, County Durham and Northumberland areas. #J-18808-Ljbffr

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership, working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data. As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams. Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation. We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model. You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data, while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence, helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity. You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority. Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale. Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership , working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7 M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data . As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams . Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM). Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them. Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement. Lead decision-making on critical technical strategy and implementations which affect your business area. Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense. Work with partners and suppliers to integrate their systems with Our Future Health’s. Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products. Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation. Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term. Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills You have led the architectural design of systems. Highly proficient in cloud engineering (preferably in Azure; AWS and GCP) Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data. Highly proficient working with Infrastructure as Code (Terraform, Ansible) Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous. Experience with Spark, Databricks, data lakes/lakehouses. Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. Postgre SQL) and familiarity other types of data store (blob, document, graph). Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and Git Hub. Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc. Experience of working with sensitive personal data. Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders. Proven ability to communicate with stakeholders and audiences at different levels. Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices. Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued. Strong understanding of software quality principles and practices. Experience in mentoring and coaching less experienced engineers. Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation . We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model . You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data , while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence , helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity . You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority . Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale . Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have. 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations. Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role. Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits Competitive base salary from £105,000 per annum Generous Pension Scheme – We invest in your future with employer contributions of up to 12% 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you Enhanced Parental Leave – Supporting you during life’s biggest moments Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@.uk

Ready to keep quality at the heart of projects with impact? Do you want to make a real impact by ensuring quality in services? Are you ready to grow your skills in a supportive, knowledge-sharing community where you can achieve your potential? We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a Quality Assurance consultant, you'll ensure that quality assurance is considered from the start through testing, questioning and improving. You'll apply your adaptability and communication skills across a variety of projects, working with a vibrant QA community that champions learning and knowledge sharing. The role You'll work on public and private sector projects. You may be the sole software quality engineer on a project or work in a team. Leading by example and promoting the Opencast approach, you'll work in an agile environment across all testing types. You'll collaborate with team members, clients and users to maintain quality and follow best practice. You'll adapt to different tools and technologies, advising on the best and mentoring junior colleagues. You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client. Requirements This role involves weekly on-site work, and you'll be required to travel regularly to client locations across the UK. We're looking for people who value in-person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process.? SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Technical Skills To succeed in this role, you must have experience working as the sole software test engineer on a team. In your CV and at interview, you'll need to show experience of: Writing, running and debugging functional automation tests on an integrated development environment (IDE) for front-end and API testing and frameworks like Cucumber BDD or Junit Experience writing, maintaining and debugging automated tests in Scala-based applications and services. Also using a range of technologies including Java, Kotlin, Ruby or JavaScript Presenting work to stakeholders Managing defects and tasks through to resolution Creating user stories and technical tasks from high-level requirements Version control tools like git and peer review processes Creating test plans and reports Participating in E2E and UAT You'll need a good understanding of: Your working area and applying this to your role Concepts and benefits of non-functional testing Continuous integration tools like Jenkins, GitLab CI or CircleCI Basic principles of programming paradigms, such as object-orientated and procedural programming Essential Skills As well as QA skills, there are essential core skills you'll need to be a great consultant. In the interview, we will assess how you have: Organised your workload to ensure you're completing tasks efficiently to ensure quality is unaffected Strong attention to detail A methodical approach to resolving complex problems Respectfully challenged decisions or solutions Bring recent government (public sector) experience . Deliver complex digital services aligned to Government Digital Service (GDS) standards. Communicated with technical and non-technical people Been proactive and taken the initiative in seeking solutions to mitigate risk Raised risks and issues through the correct tools Other experience Some areas of experience are not essential but relevant to the role: Agile methodology Salary £48,000 - £54,000 What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual “life happens” days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs. Want to know more? Visit our website or email TPBN1_UKTJ

Unique, new opportunity to join a fast-paced, growing, entrepreneurial business delivering custom, tech-driven, experiential, customer engagement event equipment and services to world-class hospitality and leisure businesses, nationally and internationally.At c.£10m turnover, profitable and with an excellent cash position, this ambitious company of c.30 staff, a real “hidden gem”, is looking to strengthen its finance department in recruiting to a newly created and wide-ranging Management Accountant position. Reporting to the Commercial Director, supporting the drive for further global growth and with strong potential for career progression and development, you'll work closely with operational and development leadership and teams in taking full ownership of the day-to-day finance function. Leading and supporting in building and improving finance systems, controls, processes and team – a real opportunity to make an impact - as Management Accountant you'll play a key role in ensuring the highest standards of financial discipline and reporting the business needs to continue to scale. Your key responsibilities will include: Leading/owning the preparation of monthly management accounts, including P&L, balance sheet and cash flow reporting, including related liquidity management Producing KPI reporting, variance analysis and meaningful financial commentary for senior leadership, together with accurate financial insight to support operational and commercial decision-making Maintaining and strengthening financial controls, policies and governance across the business Managing month-end and year-end close processes Working closely with leading external accountants, advisors and auditors to coordinate compliance and submission of year-end financial statements, tax returns, statutory/regulatory reporting requirements in the UK and across multiple territories Managing Import and Export accounting processes and associated compliance requirements Leading annual budgeting, forecasting and financial planning activities Supporting the financial requirements of new market launches and international expansion initiatives Managing multi-currency cash positions, international banking relationships and treasury activities, including monitoring foreign exchange exposure, supporting FX risk management, cross-border transactions and international payment processes Driving best practice across the finance function, developing and improving end-to-end processes, systems, integration, reporting and automation, using technology and AI Mentoring and developing part-qualified finance professionals Supporting recruitment and succession planning as the finance function grows. Fostering a culture of continuous improvement, accountability and professional development. As Management Accountant you'll need: Strong, hands-on, progressive and commercially-focused Management Accountant, Finance Manager or Financial Controller experience, ideally gained in a fast-moving, growing, international, service-driven business ACA, ACCA or CIMA qualification Keen tech orientation with advanced Excel skills, experience using ERP/accounting systems (Sage Intacct and FP&A advantageous), ideally implementing automation, AI or process improvement initiatives First class communication skills and the ability to engage effectively with non-finance stakeholders A proactive, solutions-focused mindset with a passion for continuous improvement Rewards and benefits: Basic salary up to c.£60k + generous pension + healthcare + benefits Maximum pay/rewards, dependent on possessing all outlined experience, skills, knowledge and qualifications Genuine Financial Controller and Finance Director progression potential, working with world-leading brands – play a key role shaping/influencing business performance with a real North Eastern success story Hybrid working following probation Modern HQ with excellent transport links and on-site parking. Please note: we review applications on receipt and aim to respond to shortlisted candidates within 5 working days. Management Accountant, Newcastle TPBN1_UKTJ