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Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Fluent Software Group is part of Valsoft Corporation's family of vertical market software businesses, focused on building specialized, reliable software solutions for targeted industries. We balance product innovation with operational dependability. We operate a portfolio of vertical market software businesses across Europe and North America. We are building an Enterprise Voice AI Agent to power service delivery for one of our Netherlands-based portfolio companies and their clients at scale. We are looking for a Dutch-speaking AI Developer based in Canada to own the ongoing development and scaling of the Enterprise Voice AI Agent — built to serve one of our Netherlands-based portfolio companies and their clients. In this role, you will build and evolve a production voice AI system that processes real customer interactions at enterprise volume. You will work directly with stakeholders at our portfolio company — in Dutch — to gather requirements, refine agent behaviour, and ensure the platform meets the operational needs of their business and their clients. Dutch language proficiency is a hard requirement. You will be the primary technical point of contact for our Dutch-speaking portfolio company, conducting discussions, writing documentation, and communicating updates in Dutch as part of your daily work. Voice Agent Development & Ownership • Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance, • Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech, • Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform, • Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure, • Maintain a prioritized backlog and drive features and improvements to production independently Client Collaboration (in Dutch) • Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch, • Translate the portfolio company's business needs into technical specifications and working software, • Write client-facing documentation, release notes, and user guides in Dutch, • Manage expectations proactively and communicate timelines, risks, and decisions clearly Agentic AI & Continuous Improvement • Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping, • Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements, • Continuously improve platform reliability, call handling quality, and voice agent performance, • Apply AI tools to documentation, observability, and operational workflows Success Looks Like • The Enterprise Voice AI Agent handles call volume reliably for our portfolio company, with high containment rates and strong client satisfaction, • Portfolio company stakeholders communicate smoothly with the development team, in Dutch, with minimal friction or delays, • New features and client requirements move from brief to production rapidly and predictably, • The platform scales cleanly to support additional clients across the portfolio, • Agentic AI workflows are a standard part of the development and QA process Required • Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement), • 1–3 years of professional software development experience, or equivalent strong project-based work, • Strong proficiency in TypeScript and modern JavaScript, • Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching), • Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations), • Working knowledge of databases (PostgreSQL, MySQL, or MongoDB), including schema design and querying, • Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress), • Comfortable with Git, pull requests, code reviews, and collaborative development workflows, • Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance, • Interest in and basic experience with AI-assisted or agentic development workflows Preferred • Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, ElevenLabs, Rasa), • Experience with LLM integration and prompt engineering in production systems, • Experience designing, building, or supervising agentic AI tools in a software development context, • Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker), • Experience with CI/CD pipelines, logging, monitoring, and automated testing, • Familiarity with the Dutch business and enterprise software landscape We are a small, product-focused team that ships frequently and iterates fast. Our environment is lightweight, collaborative, and supportive, with direct communication and minimal process. You will have real ownership of outcomes and a direct line to stakeholders. This role is ideal for a developer who is energized by building something new, working closely with an enterprise client, and exploring the frontier of voice AI — while maintaining the quality and reliability that production systems demand.

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership, working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data. As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams. Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation. We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model. You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data, while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence, helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity. You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority. Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale. Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. We are seeking a skilled RPA Developer to join our dynamic team. In this role, you will be responsible for the design, development, maintenance, and support of Robotic Process Automations (RPA) using Blue Prism, as well as solutions built with Visual Basic for Applications (VBA), across our DC Operations. The ideal candidate will bring a creative and pragmatic approach to problem-solving, identifying opportunities to streamline manual processes through automation. You will play a key role in driving operational efficiency while ensuring robust change control practices are followed and measurable benefits are consistently tracked. What you'll be doing: • Ensuring the ongoing performance and reliability of RPA solutions and VBA applications across DC Operations. Promptly resolving issues, conduct root cause analysis, and maintain comprehensive documentation in line with established standards, • Creating and deploying robust RPA solutions and VBA that align with best practices. Leveraging technical expertise to develop innovative, value-driven automation that reduces manual processing where a strong return on investment can be demonstrated, • Working closely with non-technical stakeholders to define and assess business requirements. Ensuring mutual understanding of deliverables and incorporate all value-adding elements into the final solution, • Defining, following, and continuously improving development lifecycles to ensure requirements are well-documented, agreed upon, and delivered effectively, • Managing automation projects from inception to completion. Influencing and engaging senior stakeholders to secure buy-in and ensure alignment with strategic goals and resource optimisation, • Identifying opportunities to enhance operational efficiency through data analysis and insight. Designing and implementing tools that proactively support business needs and drive performance improvements, • Providing technical support for key Management Information (MI) and work management systems. Safeguarding data integrity and develop enhancements that enable accurate, efficient information retrieval and reporting, • Offering expert guidance and mentorship in programming, testing, and automation practices. Fostering knowledge sharing and support the development of team capabilities Who we're looking for: • Knowledge of past and present products, and the purpose of the products. In addition ensure that knowledge is acquired and maintained on new product propositions., • Advanced knowledge of appropriate systems utilised across DC Savings (FPF etc), • Expert understanding of SQL (Transact & DB2) to build efficient, complex queries & Database Applications., • Extensive Expert knowledge of Robotic Process Automation and Visual Basic for Applications (VBA) so that Applications can be built and supported to best practice standards., • Ability to support defect/ issue analysis, data investigations and business acceptance testing, • Excellent numeric aptitude, having a strong analytical and problem solving ability, • Ability to recognise and define complex patterns and relationships in data held in MI systems and databases, • Ability to model and document detailed application requirements, translating technical specifications into programmed applications, • Ability to functionally test developed applications to ensure performance against technical specifications Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

We help companies get compensation right. What we get paid at work has a massive impact on our lives, and it’s one of the biggest factors in hiring and retaining talent - and yet so many companies struggle to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That’s why we created Ravio. We help many of the world’s most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our real-time data platform brings compensation into the modern age, tracking the market across all compensation types from salary to equity and benefits. Ravio is growing fast, which means you can too. We’ve established ourselves as the European leader in our space serving more than 1,200 clients, and now have our sights set on becoming the global go to place for compensation data and tools for managing compensation. Joining a startup and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you’re in the right place. The role We’re looking for a Staff Software Engineer to join our engineering team and play a major role in our technical leadership during a significant platform shift. Ravio is moving from a traditional SaaS posture to a platform built around agents - parent agents fronting our compensation data, specialist agents underneath, durable workflows, an MCP-based tool layer, and an eval harness to maintain consistency. You’ll own architecture and technical design across the stack: the customer-facing web app, the agentic platform, and the shared infrastructure connecting them. You’ll bring system design depth - the kind that holds up under load, failure, and coordination across services and teams. You’ll continue to raise the bar on code quality, reliability, and the technical decisions that shape what we ship. This is a hands-on individual contributor role - leading technical decision-making and tackling the hardest problems we encounter. There are also upcoming opportunities to move into management as our company continues to grow, if you wish. Requirements 8+ years commercial engineering experience, with a track record of technical leadership during platform shifts - owning architecture, driving decisions, raising the bar through code review and design review, especially where LLM assisted engineering has become the standard System design depth as your headline strength. Concrete: durability and consistency under failure, multi-service orchestration, data platforms, performance and cost at scale, observability and ops fluency Senior-level fluency in TypeScript and Node, comfortable across the backend (PostgreSQL, GraphQL or HTTP APIs, GCP-shaped infra) Comfortable owning code in a distributed monorepo with multiple deployable services Ships fast under product pressure - we’re moving from PMF to scale and the role needs that pace Nice to have Production experience with agentic systems - tool calling, multi-step orchestration, LLM evals. Workflow engines (Temporal, Cadence, Step Functions) - even if not Temporal specifically MCP, Anthropic SDK, or other LLM platform work Building developer platforms, internal SDKs, or framework-shaped surfaces Eval-driven development, prompt engineering at scale, LLM-judge harnesses React or another modern frontend framework Our tech stack Frontend React Typescript GraphQL (Apollo Client) Playwright Jest Storybook + Chromatic Mantine GCP (Cloud Run) Backend Typescript PostgreSQL GraphQL Yoga Jest Auth0 GCP (Cloud Run, Cloud SQL, Cloud Storage + more) AI / agentic platform Opus/GPT/Gemini/and many more model families Vertex/Bedrock/Foundry - Cloud deployed models Temporal - durable workflow engine MCP servers as the tool layer AI gateway (Bifrost) for logging, routing, governance Eval harness (Phoenix) - golden queries, LLM-as-judge Memory layer (Neo4j) All the other good stuff GitHub Actions Datadog Figma Slack Linear The opportunity at Ravio right now From your perspective, there are three critical things to look for when evaluating this role: a company going places, a strong engineering culture, and a role that gives you a true opportunity to have impact as a technical leader. Ultimately it’s for you to decide whether that’s true in our two-way street interview process. Here’s a summary of where we are right now and what you can expect as a starting point. There’s a lot happening at Ravio right now. We’ve just raised our Series A led by tier 1 US investors Spark Capital, and have acquired the benchmarking business of our competitor - Compete. We’ve got new joiners starting almost every week, and we’re rapidly expanding outside of our core markets in Europe. We need you to help us maintain our velocity and continue to build a scalable org and product. Our core benchmarking product is at product-market fit, and we have a couple of new modules in the 0-1 phase. This means we’re at an exciting stage that involves 0-to-1 building in some areas, and building for scale in others. That’s true across the business, we’re continuing to expand and experiment, while systemising and doubling down on what is already working well from our seed phase. Beyond the core product, we’re building Ravio’s agentic platform - parent agents fronting our compensation data with specialist agents underneath, durable workflows on Temporal, an MCP-based tool layer, and an eval harness to maintain consistency. It’s a platform engineering effort with the same care and rigour we apply to the rest of the product. A Staff engineer joining now would help shape the foundations of how Ravio’s product is built for the next phase. We’d like to think Ravio is a great place to be a Staff engineer - we have technical leaders who know first hand the importance of creating space and focus for engineering teams to do their best work. And you’ll be working alongside many accomplished and world class teammates, who are energised by the work they do and have a high bar for themselves and their colleagues. Why join Ravio? Shape an agentic platform from its early stages, with senior engineering peers and a high autonomy bar. Opportunity for fast-tracked professional growth at a scaleup backed by world-class investors alongside a smart, energetic team. Blend of IC work and leadership, giving you both hands-on impact and career growth. Remote-friendly, flexible work culture with a high degree of ownership. While we’re very focused, we also know how to have fun in the process. Build a meaningful product that helps people get paid fairly and competitively in their careers. £110,000 - £170,000 Company ownership (everyone gets a meaningful equity stake in Ravio) 37 days paid time off (25 days holiday + 4 wellness days + 8 public holidays) Up to 6% pension matching scheme £60 a month wellness allowance (Invest in your physical wellbeing, on us) £500 per year Learning and Development budget Private healthcare cover (on a medical history disregarded basis) with AXA Personal worldwide travel insurance - just in case Income protection insurance (for full peace of mind in case you cannot work because of sickness or disability) 16 weeks fully paid birthing parent leave, followed by 4 weeks at 50% pay. For non-birthing parents, we offer 8 weeks fully paid leave. For more information about what we collect and how we use it when you apply for a role with us, please refer to our_ #LI-Hybrid #LI-JC1

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Are you highly organised, customer focused and looking to develop a career in insurance and claims management? Buckinghamshire Council is seeking an enthusiastic Insurance Support Officer to join our Insurance Team. This is an exciting opportunity to support the management of the Council's insurance policies and claims portfolio, helping to protect vital public services while delivering an excellent service to customers and stakeholders. Operating within a career grade structure (G3-G5), this role offers opportunities for progression as your skills, experience and responsibilities develop. You will gain exposure to a wide range of insurance and claims activities while working with colleagues across the Council, insurers, brokers, schools and external partners. Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. The Insurance Team plays a key role in supporting Buckinghamshire Council by managing insurance arrangements, handling claims, protecting public funds and ensuring appropriate support is available to services, schools and residents. Working collaboratively across the organisation, we provide expert advice and support on insurance matters, helping the Council manage risk effectively while delivering outstanding public services As an Insurance Support Officer, you will provide administrative and operational support across both policy and claims functions. Key responsibilities include: • Supporting the management of insurance claims and maintaining accurate records., • Managing customer and stakeholder enquiries through shared mailboxes., • Processing payments, invoices and insurance-related charges., • Assisting with insurance renewals, tenders and policy administration., • Liaising with insurers, brokers, schools and Council services., • Managing a caseload of non-contentious claims and, at higher grades, more complex highways property damage and personal injury claims., • Supporting the production of claims documentation and defence information., • Ensuring compliance with relevant legislation, policies and procedures., • Maintaining and updating insurance information and communications for customers and schools. Any-Desk: As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements. We are looking for an individual who: • Has excellent organisational skills and attention to detail., • Can manage competing priorities and meet deadlines., • Demonstrates strong customer service and communication skills., • Is confident using Microsoft Office applications and other ICT systems., • Works effectively as part of a team and builds positive working relationships., • Has the ability to analyse information and make informed decisions., • Is proactive, reliable and committed to delivering high-quality work. You will be educated to an appropriate level relevant to the grade applied for and will ideally have experience within an insurance, claims, administration or customer service environment. Relevant professional qualifications, or a commitment to working towards them, would be advantageous. This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: • All unspent cautions and/or unspent convictions We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture • the chance to really make a difference to those around you, • health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops, • a unified voice through our Employee Representative Group, • ongoing support, and the opportunity to develop and progress in your career with us, • opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. The Assistant Chief Executive directorate is central to Buckinghamshire Council’s journey to establish itself as one of the best councils in the country. With a clear focus on service improvement through transformation and a drive to build better relationships with the local community, the directorate is fast-paced; but extremely rewarding. Our teams are not only proactively delivering on projects and plans but also reacting to developing situations. If you are ambitious, innovative, and would relish the opportunity to influence change - a role within our service area would be your next career move. The team includes exciting areas of work, including our Policy and Communications, Legal and Democratic Services teams – innovating the way we communicate with our colleagues, Members and local community, and role-modelling best practice through policy, planning and legal services. If you think you can help us achieve our goals, and want to be a part of this exciting journey, we would love to hear from you! Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more. #J-18808-Ljbffr

Buckinghamshire (Aylesbury Area) Hybrid & Field-Based £45,000 - £50,000, depending on experience. Our client, a growing Managed Services Provider (MSP), is looking to recruit a Field Engineer to support a diverse customer base across Buckinghamshire and the surrounding areas. This is an excellent opportunity for a hands-on IT professional who enjoys a mix of remote support and on-site customer engagement. Initially, the role will be split between 2nd Line Service Desk support and field-based engineering work, with the expectation that the position will become increasingly customer-site focused as the organisation continues to expand its presence across the region. Working as part of a busy MSP support team, you will provide a combination of remote and on-site technical support to customers across Buckinghamshire, including Aylesbury, Thame, Milton Keynes and surrounding areas, with travel to London once per month. • Providing 2nd Line technical support via the service desk, • Troubleshooting hardware, software and end-user issues, • Building, configuring and deploying laptops and desktops, • Diagnosing and resolving device failures and hardware faults, • Carrying out on-site support visits and technical call-outs, • Supporting Microsoft 365 environments and core infrastructure technologies, • Delivering a high level of customer service to both technical and non-technical users, • Assisting with proactive maintenance and customer IT improvements, • Escalating more complex issues where appropriate and working collaboratively with wider technical teams, • Previous experience within a Managed Services Provider (MSP) environment, • Strong 2nd Line Support experience, • Experience troubleshooting Windows desktop and laptop issues, • Knowledge of Microsoft 365 and Active Directory, • Experience with Azure and cloud technologiesExperience setting up, rebuilding and supporting end-user devices, • Understanding of networking fundamentals including TCP/IP, DNS and DHCP, • Excellent customer-facing and communication skills, • Ability to work independently and manage field-based responsibilities, • Previous experience delivering on-site support across multiple customer environment, • Full UK driving licence and willingness to travel to customer sites Buckinghamshire (Aylesbury Area) Hybrid & Field-Based £45,000 - £50,000, depending on experience Must have UK Driving licence. #J-18808-Ljbffr

Senior Financial Services Officer £34,418 per annum Aylesbury, Buckinghamshire - Hybrid Full Time Fixed Term Contract until 30-Sep-2027 We're excited to announce that we're recruiting for a fantastic Senior Financial Services Officer to join our friendly team. If you thrive in a busy environment, enjoy working across a variety of finance activities and take pride in delivering excellent customer service, this could be the perfect opportunity for you. About the role... Reporting to the Finance Team Leader, this is a fixed-term role created to provide operational support and cover within the Finance team while three colleagues participate in a major internal systems project. The successful postholder will provide support across a range of finance activities, covering key responsibilities within the Senior Income Officer, Senior Payments Officer and Finance Business Partner functions. The role will also provide administrative support across the wider Finance team, helping to maintain continuity of service and the effective delivery of day-to-day operations throughout the project period. You'll be responsible for a broad range of financial administration and accounting activities, including Direct Debit administration, rent accounting and Housing Benefit processing, banking reconciliations, sales and purchase ledger activities, supplier payments, account reconciliations and credit control. You will also support financial reporting, audit requirements and key system processes, ensuring records are maintained accurately and activities are carried out in accordance with financial regulations, policies and procedures. This is a varied role that requires flexibility, collaboration and a willingness to support different areas of the Finance function as business needs evolve. There may also be a requirement to undertake ad hoc line management responsibilities during periods when substantive managers are engaged in project-related activities. About You... We're looking for someone who can hit the ground running and bring strong finance administration experience, ideally gained within housing, local government, social housing or another regulated environment. You will have A-Level qualifications or equivalent experience, together with a sound understanding of income collection, credit control, sales ledger and purchase ledger processes. Strong reconciliation skills, attention to detail and experience working within a busy finance environment are essential. You will be highly organised, able to manage competing priorities and confident building effective working relationships with colleagues and stakeholders across the organisation. Alongside good intermediate IT skills and experience using finance systems, you'll bring a proactive approach to problem-solving, a commitment to continuous improvement and the ability to work independently while contributing positively to the wider team. Experience of supporting senior finance functions and providing operational cover across multiple areas of finance would be advantageous. About us… At Fairhive Homes, we're driven by a simple yet powerful vision: “Homes for Living, Communities for Life” This isn't just what we do; it's what we strive for every day. As a non-profit housing association, we're dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we're here to make that vision a reality. For more information, please refer to the attached job description. Benefits In this role, you'll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You'll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you … We're focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we're looking for. We are really proud of our initiatives to become an employer of choice, whether it's coming along to one of our Menopause Café's, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you'll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we're looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you're ready to take the next step in your career and work in an environment that values your contributions, please apply, we can't wait to meet you! The closing date for applications will be 20-Oct-2026 23:59, but we might close it early if we find the right person before this date. TPBN1_UKTJ

Are you looking for the right role for you? Then look no further… Plant Operator Hourly Rate: £17.94 per hour Hours: 48 hours per week Location: Calvert Landfill, HP18 0QE As a Plant Operator at FCC Environment, you will operate mobile plant to support the safe and efficient acceptance and placement of waste inputs. You will be expected to maximise void utilisation, maintain site equipment in line with company procedures, and deliver a consistently high level of customer service. This vacancy is for a full-time position, working 5 days per week. Our promise to you - Competitive salary - 20 days' annual leave (full-time working) plus Bank Holidays - Pension scheme - Life insurance - On-the-job training and progression - Recognition scheme - Refer a friend - Flexible benefits, including high street savings, cycle to work scheme and Gymflex membership, and many more (where applicable) - Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform What will you be doing? - Operating mobile plant to manage waste inputs safely and efficiently - Ensuring compliance with all health, safety and environmental legislation and company procedures - Carrying out daily plant checks, including basic maintenance, cleaning and refuelling - Reporting faults or defects promptly to maintain equipment performance and safety - Supporting site housekeeping standards, including welfare facilities - Assisting with plant maintenance activities in line with schedules and manufacturer guidance - Reporting incidents, near misses and unsafe conditions - Promoting excellent customer service on site - Identifying and managing non-conforming waste What are we looking for? - Valid plant licences/tickets (e.g. Bulldozer, Excavator, Loading Shovel, Dumper or similar) - Experience operating heavy plant within a waste, landfill or similar environment - Good understanding of health and safety practices - Awareness of site compliance and operational procedures - Strong teamwork and communication skills - Ability to work on your own initiative - Reliable and safety-focused approach - Hard-working with a proactive attitude About Us We are FCC Environment, one of the UK's leading waste and resource management companies. Our goal is to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible. Operating over 200 facilities across the UK and employing around 4,200 people, we're on the frontline of tackling climate change. We need ambitious, innovative professionals like you to help us shape a sustainable future. FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. How to apply So, if you want to advance your career as a Plant Operator, please apply via the button shown. TPBN1_UKTJ

Responsive Repairs Electrician £43,992.04 per annum + company van + fuel card Aylesbury, Buckinghamshire Permanent, Full Time Are you an experienced Responsive Repair Electrician looking for a new role? At Fairhive we're excited to welcome an Electrician to our Property Services team. If you enjoy hands-on work and want to make a real difference to people's lives, this could be the perfect opportunity for you. In this role, you'll use your electrical expertise to maintain safe, high-quality homes and deliver an excellent service to our residents every day. Collaboration is key, as you will be working with a variety of other skilled tradespeople, alongside our friendly administrative staff and managers, to achieve our goals. The role will involve carrying out day to day electrical responsive repairs and planned electrical maintenance works across Fairhive's property portfolio, helping to maintain high-quality homes and excellent customer service standards. There may also be occasions where you are required to undertake Electrical Installation Condition Reports (EICRs). In addition to your technical skills, warm and friendly communication is essential, as you will be the friendly face of Fairhive for our tenants. • NVQ Level 3 in Electrical Installation, • AM2 qualification, • 18th Edition Wiring Regulations, • Full UK Driving Licence, • Be experienced in domestic electrical work, repairs & fault diagnoses., • City & Guilds 2391 Inspection and Testing qualification (Desirable) As an experienced tradesperson you already know that emergencies can happen outside of the 9 - 5! As part of the role, you will participate in an out-of-hours call-out rota to help ensure our residents remain safe and supported in their homes At Fairhive Homes, we're driven by a simple yet powerful vision: "Homes for Living, Communities for Life" This isn't just what we do; it's what we strive for every day. As a non-profit housing association, we're dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we're here to make that vision a reality. • Flexible working where applicable, • Company van & fuel card (work use), • Annual tool allowance, • Pension contributions, • Cycle to work scheme, • Health Cash Plan, • 28 Days annual leave plus bank holidays, • Annual Social Events In this role, you'll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. We're focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we're looking for. We are really proud of our initiatives to become an employer of choice, whether it's coming along to one of our Menopause Café's, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you'll always have a strong network of people around you! The closing date for applications is 29-Sep-2026. #J-18808-Ljbffr