Customer service online jobs in BirminghamCreate job alerts

• Role: British Sign Language (BSL) Interpreters required!, • Start date: June 2026, • Location: Work from home, • Salary: £43.96 per hour (40 hours @£91,436), • Bonus: Bonus up to 10% PA, • Shifts: various shifts available within operationg hours, • Operational hours: 8am - 10pm Monday to Sunday, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Conference & Events Sales Consultant (Fully Office-Based) – BirminghamLime Venue Portfolio | Birmingham Parklands Office Salary: £28,957 per annum plus benefits About the Role Lime Venue Portfolio is looking for a Conference & Events Sales Consultant to join our Birmingham-based team in a fully office-based position. This role is based full-time from our Birmingham office, so candidates must be able to commute to and work on-site in Birmingham five days a week. As a Conference & Events Sales Consultant, you will be responsible for converting enquiries into successful bookings while delivering an exceptional customer experience from initial enquiry through to post-event follow-up. You’ll work closely with corporate clients, training organisers, and event planners, providing expert guidance and tailored event solutions across our venue portfolio. Key ResponsibilitiesDrive Revenue Growth Support the continued success of our Venues Collection by managing Conference & Event enquiries efficiently and professionally, maximising conversion opportunities and revenue generation. Deliver Outstanding Customer Service Provide a first-class client experience across phone, email, and online channels, consistently meeting and exceeding service standards and KPIs. Build Strong Relationships Develop trusted relationships with clients, venue teams, and internal stakeholders through confident, knowledgeable, and proactive communication. Support Commercial Performance Use business performance tools including forecasts, budgets, and pace reports to strengthen commercial awareness and contribute to wider business objectives. Maintain Accurate Systems & Reporting Ensure all booking and client information is accurately maintained within Delphi and LVP SmartSheet systems, while identifying opportunities to improve online listings and competitor positioning. Become a Venue Expert Build strong knowledge of the Lime Venue Portfolio collection, support site visits where required, and share venue insights with the wider central team. About You We are looking for someone who is passionate about hospitality, sales, and events, and who enjoys working in a fast-paced office environment. You will ideally have: • At least 1 year’s experience within a Conference & Events role, • A minimum of 3 years’ hospitality industry experience at venue level, • GCSEs including Maths and English (A-Levels or degree desirable), • Strong written and verbal communication skills, • Excellent organisational and administrative abilities, • Confidence using Microsoft Office including Excel, Word, Outlook, and PowerPoint, • Experience using booking systems such as Delphi or Gratis, • Strong venue and hospitality knowledge, • A proactive, solutions-focused mindset with the ability to remain calm under pressure, • A positive, team-oriented attitude and strong customer service approach Important Location & Working Requirement This is a full-time, fully office-based role located in Birmingham. Remote or hybrid working is not available for this position. BenefitsHealthcare & Wellbeing • Medicash health benefits including dental, optical, and mental health support, • Coverage for you and up to 4 children, • Free annual health check with Aviva Digicare, • Discounts with Nuffield Health and Pure Gym, • Employee Assistance Programme Discounts & Perks, • Up to 55% off cinema tickets, • Shopping discounts up to 15%, • Discounts on Vodafone plans, • Travel discounts with providers including TUI and Expedia Workplace Benefits, • Meals on duty, • Pension scheme, • Life assurance, • Paid professional subscriptions Leave & Family Support, • 23 days annual leave plus bank holidays, • Your birthday off, • Additional leave after maternity return, • Day off for your baby’s first birthday, • Holiday purchase scheme Career Development & Financial Support, • Ongoing training and development, • Clear career progression pathways, • Financial wellbeing programme, • Preferred rates on salary finance products About Levy Levy, part of Compass Group, delivers exceptional food, drink, and hospitality experiences at some of the UK’s most iconic venues, including Wimbledon, Twickenham, and Tottenham Hotspur Stadium. Levy is committed to sustainability, inclusion, and delivering outstanding experiences while working towards Net Zero by 2027. Why Join Us? At Levy UK & Ireland, we value diversity, inclusion, and equal opportunity. We believe diverse teams drive creativity, innovation, and success, and we are committed to creating a supportive environment where everyone can thrive.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Senior Full-Stack Magento 2 Developer Birmingham Jewellery Quarter – Full Time – On Site (5 Days Per Week) £50,000–£65,000 depending on experience About Us We are a well-established and fast-growing group of specialist ecommerce businesses operating within the luxury whisky, hi-fi and collectables sectors. Our brands include Hard To Find Whisky, Hard To Find Hi-Fi and Hard To Find Records, with a large online catalogue, significant marketplace presence and a strong reputation for customer service and operational excellence. Our ecommerce operation is highly integrated and fast moving, with a continual focus on performance, automation and improvement across both customer experience and internal systems. This is not an agency role and not a maintenance-only position. You will be working directly inside the business on real-world ecommerce challenges with the ability to make a genuine impact. The Role We are looking for an experienced Full-Stack Magento 2 Developer to join our in-house development team at our Birmingham Jewellery Quarter head office. You will work closely with our Head of Development and wider ecommerce team on the ongoing development, optimisation and scaling of our Magento platform and associated systems. This role is suited to someone who enjoys solving complex ecommerce challenges, working across both frontend and backend systems and contributing directly to a growing ecommerce operation. Key Responsibilities • Magento 2 frontend and backend development, • Developing Magento modules and custom functionality, • Theme customisation and frontend improvements, • Supporting integrations with APIs and third-party systems, • Website performance optimisation and troubleshooting, • Supporting ecommerce operational workflows and automation, • Supporting technical SEO improvements including site structure, page speed, indexing, schema markup and Core Web Vitals, • Working collaboratively with the wider ecommerce and development teams, • Contributing to ongoing platform improvements and future technical projects Essential Skills & Experience • Strong commercial Magento 2 experience, • Strong proficiency in PHP, MySQL, OOP and Magento’s ORM, • Ability to develop Magento modules and customise themes, • Experience integrating frontend applications with REST APIs, • Experience with version control systems such as Git, • Strong debugging and problem-solving skills, • Ability to work independently and proactively Desirable Skills • Familiarity with Composer packaging system, • Experience with Hyva Theme and Hyva Checkout, • Familiarity with debugging and profiling tools such as Xdebug, • Good understanding of Linux-based hosting environments including Apache and NGINX, • Understanding of technical SEO principles within large ecommerce websites Plus Factors • Experience with Android development using Kotlin, • Experience with Windows application development using C# What We Offer • A key role within a growing ecommerce business, • Direct involvement in important technical and commercial projects, • Real ownership and influence over development decisions, • Stable long-term opportunity, • Friendly and highly collaborative working environment, • Modern air-conditioned offices in Birmingham’s Jewellery Quarter, • Staff discount across our product ranges including luxury spirits and champagne, • Complimentary drinks available in the office, • Opportunities to attend distillery visits and industry events, • Opportunities to attend whisky tastings, alcohol trade events and product launches, • Regular team social and company bonding events Working Arrangement This is a fully office-based role at our Birmingham Jewellery Quarter head office and requires on-site attendance 5 days per week. This role is not remote or hybrid.

Our client is currently seeking an experienced Building Surveyor to deal with subsidence claims operating throughout the Birmingham / West Midlands region.The Role • Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage, determine defect causation and scope of damage., • Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions., • Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines, • Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission., • Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation., • Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim.Skills / Qualifications, • Relevant technical / Loss Adjusting experience is desired., • Experienced in project management, tender preparation and an expert in the requirements for CDM., • Degree in Building Surveying (BSC Hons)., • Ideally you will be MRICS, C.Build.E or AMIStructE qualified, although this is not essential., • Strong communication skills, both written and verbal., • Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims , , Job Ref: DC1011. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is currently seeking an experienced Building Surveyor for the Midlands (Stoke, Birmingham, Worcester, Oxford, Coventry etc). You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful.The Role • Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope., • Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions., • Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines, • Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission., • Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation., • Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim.Skills / Qualifications, • Relevant technical / Loss Adjusting experience is desired, • Prior subsidence project management experience, perhaps, • Degree in Building Surveying (BSC Hons), • You will be MRICS qualified, • Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation, • Strong communication skills, both written and verbal, • Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims , , Job Ref: DC1022. For all other vacancies, take a look at our website - exchange-street.co.uk

Role OverviewWe have an immediate requirement for temporary cover in the Estates department for the position of Estates Coordinator. Assignment DetailsStart Date: ASAP - subject to vetting - Enhanced DBS RequiredWorking Hours: Full-time, 37 hours per week on siteLocation: SolihullSalary Details: circa £34,486 per annum Job Description:• Full time 5 days per week onsite• Support with Help Desk job requests (processing, logging, reviewing data, following up on progress)• Support with PPM information (planned, preventative maintenance) – assisting with PPM Contracts & contractors delivering work• Assisting with contractor communication/arranging general works visits• Assisting with reviewing estates information and updating essential records• Assisting with saving and updating various files in Estates online sharepoint• Assisting with general communication and estates service support to stakeholders• There is no line management responsibility linked to the role.Candidate Requirements• Must be familiar with estates environment, ideally in education but happy to consider people with considerable estates specific experience from other sectors.• Must be IT literate, able to use range of systems confidently (office 365, helpdesk, Teams, online systems)• Ability to work proactively in fast paced, reactive team environment• Able to pick up lots of information quickly• Able to work confidently with external contractors and internal stakeholders• Customer service skills

UK based Loss Adjusting company with offices UK Wide providing claims solutions are seeking to strengthen their Subsidence Team. Key responsibilities: • Manage your own caseload of subsidence claims, • Carry out desk-top handling using digital solutions, • Work closely with Surveying Engineers arranging instruction, • Liaise with all relevant parties ensuring the smooth management of the claims process, • Provide a high standard of customer service, • Utilise your exceptional technical expertise demonstrating your subsidence knowledge, • Work to client SLA's and KPI's About You:, • Buildings/Subsidence claims handling experience, • Insurance Principles knowledge, • Exceptional communication skills and experience, verbal and written, • The ability to work within a pressured and busy environment working to strict deadlines and timescales, • Excellent IT/Systems experience with a high level of competency, • Industry qualifications CertCILA/Cert CII, working towards or the desire to completeInterested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD275. For all other vacancies, take a look at our website - exchange-street.co.uk

SNAPSHOT Location: Tamworth, Salary: Competitive, with performance-based bonuses; final package dependent on experience Contract Type: Permanent, Hybrid, Full time. Progression: progression to Business Development Manager possible for the right candidate. THE BENEFITS • A merit based, swift progression track for all employees., • Full private healthcare including comprehensive cancer cover after 2 yrs service., • Statutory pension., • Employee Assistance program., • Up to 25 days annual leave plus bank holidays., • Loyalty service awards at each important stage of employment., • Two weeks break at Christmas., • Volunteer days and charity activities., • Team building events throughout the year. THE COMPANY At IQ Glass Group, our employees are at the centre of all we do. Founded in 2010, we have built the company on a foundation of strong individual employees who have worked hard and progressed quickly through the ranks, creating a company of progression, ambition and teamwork. We are the UK’s leader in high-end architectural glazing solutions, renowned for delivering innovative, bespoke glass installations for luxury residential and commercial projects. With a portfolio that includes some of the most prestigious architectural designs in the world, we pride ourselves on pushing the boundaries of what’s possible with glass. THE ROLE We are seeking a dynamic and results-driven Business Development Executive to join our growing team. This is a pivotal role, working across the marketing and sales team to strengthen our relationships with existing clients as well as develop new relationships with a focus on identifying new business opportunities, nurturing client relationships, and driving revenue growth. THE RESPONSIBILITIES As a Business Development Executive, you will be responsible for key client communication, relationship management and new client development. As a Business Development Executive, you will: • Maintain regular and professional communication with existing clients, ensuring we are aware of all their project requirements., • Identify and develop new business opportunities within the architectural and construction sectors., • Build and maintain strong relationships with architects, contractors, developers, and private clients., • Negotiate partnerships with various companies for future secure revenue growth., • Collaborate with the marketing and technical teams to create project proposals for potential projects, using tailored solutions that meet client needs., • Prepare and deliver compelling presentations and proposals., • Track market trends and competitor activity to inform strategic decisions. REQUIRED EXPERIENCE We’re looking for a target driven individual with experience in business development, ideally within the construction, glazing, or architectural sectors. You will need; • To be a collaborative team player., • Strong commercial acumen and negotiation skills., • Excellent communication and interpersonal abilities., • A proactive, self-motivated approach with a passion for design and innovation., • Ability to manage multiple projects and stakeholders simultaneously. HOW TO APPLY Contact our Sales Director, Daniel Borthwick with your CV and covering letter to dan.b@iqglass.group. Telephone interviews will be conducted initially with a further in person interview. JOB DESCRIPTION - BUSINESS DEVELOPMENT EXECUTIVE THE ROLE As a Business Development Executive, you will play a key role in driving the growth of IQ Glass by identifying new business opportunities, building strategic relationships, and expanding our presence in the architectural and construction sectors. You will work closely with architects, developers, contractors, and private clients to promote our premium glazing solutions and secure high-value projects. \tREPORTING TO the Sales Director THE RESPONSIBILITIES As a Business Development Executive, you will be responsible for managing and developing relationships with key clients across the construction sector with the aim of generating new and nurturing existing business opportunities, with a direct focus on revenue growth. As a Business Development Executive, you will need to: • Keep in regular verbal contact with our key clients and customers, ensuring that IQ Glass are never far from their minds when specifying glass., • Develop relationships through meetings and verbal communication., • Targeting key B2B clients to arrange meetings and/or CPD seminars in person and online., • Prepare and deliver compelling CPD’s, sales presentations and proposals., • Organise and undertake meetings and visits to our glazing design studio in Amersham., • Research and develop new relationships with architects, contractors, developers or other specifiers to increase revenue and growth., • Collaborate with internal teams (design, technical, and project management) to ensure client requirements are met., • Maintain accurate records of leads, opportunities, and client interactions using CRM tools., • Monitor market trends, competitor activity, and customer feedback to inform business strategy. Day to day responsibilities include: • Telephone, Teams and Email and communication with key clients and customers, recording all correspondence on the CRM and feeding information to the relevant teams., • Working with the marketing team to create compelling sales presentations and proposals for client meetings., • Collaborating closely with the sales team to ensure we are providing an exceptional front-end service., • Working with the sales team to strategically plan proactive communications in a way that encourages engagement on existing opportunities and repeat business., • Deliver presentations and technical CPD seminars to chosen companies, either in person or via Teams.

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: UK Payroll SME Location: Birmingham, UK Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Payroll? We have a great opportunity for you – UK Payroll SME! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role A Payroll lead for a marquee customer of TCS. The role requires solid knowledge on UK Payroll, managing a good customer relationship and being agile working with the distributed team across locations. Your responsibilities: • Sound knowledge of statutory compliances of UK payroll, • Should know how to calculate Tax, NI, Pensions in UK, • Should be familiar with year start/Year end activities of UK payroll, • Should have experience in handling voice and email query of client/Customer, • Should have end to end experience in processing salary changes and various life cycle of employee pay component. Your Profile Essential skills/knowledge/experience: • SME or go to person for UK Payroll queries, • Should have end-to-end knowledge of Payroll i.e. graduate to employee and joiner to leaver, • Knowledge and experience in processing payroll in Workday, • Processing various requests in relation to pension, leaves and taxes., • Producing various payroll reports for various stakeholders., • Taking active role in year Start/End activities as well as UAT/UVT as per requirement, • Providing training to new joiners in UK Payroll, • Auditing cases processed by the team, • Guiding the team in resolving various complex queries, • Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs, • Coordinates services with the human resource information systems, human resource program managers and technology specialists, • Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature, • Supervises a group of support associates, coordinates and provides day-to-day oversight to associates, • Holds team members accountable for following established policies, • Ensure policies and procedures are followed and Zero noncompliance across the engagement, • Ensure the Service Levels are met consistently, • Ensure data privacy requirements are followed with upmost focus, • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures, • Should have experience in working with a distributed located team or offshore team Desirable skills/knowledge/experience: • Excellent communication skills, • Knowledge and experience in working tools such as Word, Excel and Powerpoint Rewards & Benefits (Default) TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process (optional) • Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com, • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you’ll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. You’ll need to be: • An experienced people-manager, • Used to leading teams in a fast-paced, stakeholder/customer driven environment, • Skilled in time management, cost control and boosting operational efficiency, • Motivated to consistently achieve targets In return, you’ll get a trolley load of benefits including: • £52,910 - £69,000, • Flexible 40 or 45-hour contracts over 5 days. Work-life balance is important to us!, • 5 weeks annual leave, plus bank holidays, • Put your feet up on your break...we'll pay you for it!, • Company pension, • Private Employee Medical Insurance after 6 months, • Company sick pay scheme, • Company maternity, paternity and adoption leave after 2 years, • 24/7 online wellness portal, • Shop your list of perks on MyBenefits - a host of benefits to support your financial and wellbeing, • Ambitious? We’re big on Career Progression! Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, Aldi also offer 40 contracts and in these instances the salary offered would be pro-rated.

Gas Engineer – Gas Service & Repair Engineer | Dudley Basic Salary: £33,302.98 with realistic expected earnings of up to £45K thanks to our unique price‑work structure; ADDITIONAL payments for repairs, long duration works, stand-by & on-call • Full-Time, Permanent Contract, • Annual Pay Review & Profit Share Scheme, • Fully Costed Van & Fuel Card (EV options with free home install), • Renewables Upskill Potential, • Local ByBox Allocation – less travel, more earning potential Exceptional Benefits Package • Employee Energy Allowance & Discount on HIVE Products, • Company-Funded Healthcare + 24/7 Online GP Service, • Company-matched Pension scheme, • 25 Days Holiday + Bank Holidays, • Full Sick Pay after successful probation, • Life Assurance, Income Protection & Accident Insurance, • Exclusive Retail Discounts & Financial Education Support Your role You will be carrying out servicing and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network What we need from you • Hold a valid UK driving license with no more than 6 points, • Hold the Right to Work in the UK, • Hold 2 year’s minimum qualified experience, • Be ACS qualified, including CCN1, CENWAT, HTR1, & CKR1, • Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service PH Jones was formed in 1963 and has continued to grow through the provision of excellent customer service, high quality delivery and an unrivalled focus on customer care. PH Jones was acquired by British Gas in 2011 and is a key member of the Centrica Plc, a FTSE 100 company. At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed.

About the Role About Changan Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle line up that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK. Overview of Role We are seeking an experienced Technical Support Specialist to support the setup of technical excellence for the UK. Extensive knowledge required of total vehicle systems including powertrain, electrical and diagnostics; fault finding techniques, problem solving aptitude ability to be resourceful, methodical and consistent in approach, following correct process and working within recognised authority and appropriate escalation levels. Reporting to the Technical Service Manager, the role requires a hands-on approach as we scale the business from the ground up. As the Technical Support Specialist, you’ll have the unique opportunity to use your technical expertise and skills to shape the Changan business in the UK. Providing technical support to the UK network, either remotely or hands on, to end user customers via our UK authorised repairer network. Working with both petrol engine (ICE) and battery electric vehicles (BEV), responsibilities include providing technicians of authorised repairer mentoring, mechanical and electrical diagnostic support with final right first time fix (RFT) remediation. To provide in field support for any Changan product related matters including Warranty, Customer Services, Quality, Engineering investigation for current and new model launches, service clinics, service and recall campaigns and promotional events. Must be prepared to travel domestically, and at times on short notice. Attention to detail, ensuring high levels of performance in the interest of customer satisfaction. This will be aligned with and supported by the teams in UK and China and delivered to the same outstanding levels as the Changan product. Requirements • A recognised qualification or relevant experience within the automotive environment, • At least 10 years technical/warranty/training knowledge, 3 years should be in managerial role and minimum 2 years Warranty claim analysis experience, • Financial experience is essential, • Ability to lead, motivate and coach teams and support the wider leadership group in other cost management activities, • Candidates must be self motivating, demonstrate initiative and enthusiasm and understand warranty standards, • Systems experience of Excel, Microsoft Office, SAP, • Good business acumen, • High accuracy / numeracy skills, • Excellent analytical and problem solving ability, • Ability to build and maintain effective relationships, • Passion for improving customer satisfaction, • Agility and flexibility, • Excellent communication skills – both written & verbal, • Commitment to getting the job done by fixed deadlines, • Possess passion for technology and digitilisation in the automotive industry Duties & Responsibilities Warranty/Maintenance: • Working with the Changan Headquarters and IT function, support and drive the development of the systems required to manage warranty and service claims, • Develop the UK Warranty Policy & Procedures manual, • Plan and execute regular, comprehensive dealer warranty, service plan, and courtesy vehicle audits, • Develop annual warranty and maintenance plan budget, • Monitor the effectiveness of warranty and maintenance plan programs, • Conduct comprehensive studies to monitor competitiveness of brand specific maintenance plan, • Develop and implement strategies that ensure competitive cost of ownership and SMR for fleet and retail customers, • Report dealer and company performance vs objectives, • Identify risk of warranty process, • Issue monthly warranty report and plan expenditure, • Monitor and update policies and procedures in line with Changan guidelines Technical: • The setup of the Changan technical support hub and body shop programmes, • Working with the Changan Headquarters and IT function, support and drive the development of the systems required to manage technical support and product information, • Deployment programmes for technical inductions & training of dealer technical staff to improve overall diagnostic skill and repair capabilities, • Development of eLearning online content, FAQ, Q&A and regular dealer update content to drive communication consistency, • Host technical conferences with technicians, accident repair centre staff, RSA and customer call centre teams to ensure quarterly updates are provided to drive coherence in customer service delivery, • Own and manage the Recall process, working closely with the customer care team to deliver outstanding customer satisfaction programmes, • Ensure local government reporting requirements are met and inline for Recall uptake reports, battery reporting as per market requirement, • Attend regular technical training and upskill where needed to be the expert with broad familiarity with all types of Changan automotive products, • Good understanding of BEV architecture, experience with battery suppliers, processes on life-cycle initiatives including battery swap programmes and lid-off repair, • Assisting internal and external customer service in the diagnosis of complex vehicles, required specialist technical assistance, • Provide technical leadership to field service engineers, dealer technicians and suppliers for roadside assistance and forward vehicle logistics teams, • Lead and manage diagnostic, special tooling and equipment programme Operations: • Develop standards that support the warranty and maintenance plan objectives, • Approval and processing of payment of all warranty and maintenance claims, • Evaluate standards, policies and procedures to ensure accurate and auditable efficiencies, • Warranty parts scrapping, core parts return management, • Support marketing fleet vehicle preparation with technical assessments, • Deliver battery lid-off repair support initiatives with suppliers like CATL Other Features A culturally enriching role with the opportunity to build something monumental • A diverse, multinational team, • Start-up energy within secure corporate structures, • Competitive, rewarding compensation package, based on your qualifications and experience If you are selected for an interview, our recruitment team will contact you directly. Unfortunately, due to the high volume of applications, we are unable to inform the candidates who are not shortlisted or provide specific feedback.

Asbestos Surveyor – P402 Qualified Location: Hybrid – On Site & Home Based Job Type: Full Time engstaff-In Recruiting is recruiting on behalf of its client for an experienced and motivated Asbestos Surveyor to join a growing team specialising in social housing refurbishment and demolition surveys across kitchens, bathrooms, and void properties. This role is ideal for a professional who is customer-focused, organised, and confident working independently within occupied residential environments. The current project is based across the Birmingham suburbs. Key Responsibilities • Carry out Refurbishment & Demolition (R&D) asbestos surveys in accordance with HSG264 guidance., • Conduct surveys within:, • Kitchens, • Bathrooms, • Void flats/properties, • Occupied residential dwellings, • Manage and accurately record survey data using online reporting software., • Prepare reports and maintain accurate documentation using Microsoft Word and Excel., • Take, manage, and dispatch asbestos samples to UKAS accredited laboratories., • Interpret asbestos analysis results and complete survey reporting accordingly., • Deliver excellent customer service while working in residents’ homes., • Maintain strong client relationships and represent the business professionally at all times., • Complete approximately 15 surveys per week., • Participate in an on-call emergency rota for asbestos releases and related incidents. Requirements • BOHS P402 qualification (essential)., • Proven experience carrying out refurbishment and demolition asbestos surveys., • Good understanding of HSG264 guidance and asbestos legislation., • Experience working within social housing environments is highly beneficial., • Competent in using:, • Online survey/reporting software, • Microsoft Word, • Microsoft Excel, • Strong communication and customer service skills., • Ability to work independently and manage workload effectively., • Full UK driving licence., • Ability to attend the East Grinstead head office one day per month. What’s on Offer • Competitive salary (dependent on experience), • Company van and fuel card, • Full surveying equipment provided, • Pension scheme, • Performance-related bonus, • Flexible hybrid working (site and home based), • Ongoing training and development opportunities About the Opportunity This is an excellent opportunity to join a professional and supportive team delivering high-quality asbestos surveying services within the social housing sector. The successful candidate will take pride in delivering excellent service, maintaining strong client relationships, and upholding high professional and compliance standards at all times.

Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role: You should be capable to provide technical support to ME community and execute Manufacturing Engineering activities to develop, maintain and continuously improve manufacturing processes, rework, salvaging and methods engineering. You should be able to provide digital solutions in manufacturing environment to enable data integration (Going paperless).The customer is a pioneer cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs. They are known to deliver the best jet engines in the world. Through intelligent innovation and active collaboration, they are also putting their customers at the forefront of the aviation industry – and keep them there. Our product portfolio powers more than 30+ types of commercial aircraft, and with over 12500+ engines in-service around the world. Your Profile Essential skills/knowledge/experience: Managing stakeholders Effective communication and presentation skills Collaborative working Quality and Inspection Knowledge Knowledge of Geometric Dimensioning and Tolerance Desirable skills/knowledge/experience: (As applicable) Basic MS office Basic Knowledge of MES Basic data management skills Basic BI skills Rewards Benefits (Default) TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing: Tata Consultancy Services UKI is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process (optional) Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter. Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit. HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you’ll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. You’ll need to be: • An experienced people-manager, • Used to leading teams in a fast-paced, stakeholder/customer driven environment, • Skilled in time management, cost control and boosting operational efficiency, • Motivated to consistently achieve targets In return, you’ll get a trolley load of benefits including: • £52,910 - £69,000, • Flexible 40 or 45-hour contracts over 5 days. Work-life balance is important to us!, • 5 weeks annual leave, plus bank holidays, • Put your feet up on your break...we'll pay you for it!, • Company pension, • Private Employee Medical Insurance after 6 months, • Company sick pay scheme, • Company maternity, paternity and adoption leave after 2 years, • 24/7 online wellness portal, • Shop your list of perks on MyBenefits - a host of benefits to support your financial and wellbeing, • Ambitious? We’re big on Career Progression! Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, Aldi also offer 40 contracts and in these instances the salary offered would be pro-rated.

Organization: Elizabeth School of London Position: Student Success Tutor Salary: £28,000 Per Annum Employment Type: Full Time Working Hours: Monday to Friday, 9AM - 5PM (with weekend and evening flexibility when required) Location: On-Site, Elizabeth School of London, Birmingham, UK About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instill confidence in their studies at Elizabeth School of London. Main duties and responsibilities The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.\n \nKey Responsibilities:\n \nManage and process domestic property claims efficiently and accurately. \nProvide exceptional customer service by guiding policyholders through the claims process. \nInvestigate claims to determine liability and policy coverage. \nCollaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. \nPrepare detailed and accurate claim reports. \nNegotiate settlements in line with company policies and procedures. \nMaintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-156. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)

We are currently recruiting a number of Helpline Operators to join the Pensions Administration Business Area. This role will be hybrid working and based in our Birmingham office.\n\nThe Helpline Operator’s main responsibility will be to answer and deal with calls from clients, scheme members, their representatives and other organisations in a professional and friendly manner. You will work as part of a team, to ensure the speedy response rate to all calls and queries received, upholding a high standard of customer care at all times.\n\nThe successful Helpline Operator will ideally have previous Customer Services and Call Handling experience, as well as being a proactive ‘go-getter’.\n\nIf you pass the initial screening, you’ll be invited to complete a series of assessments including a skills test, a workplace behaviour assessment to see how well the role suits your working style, and a one-way video interview with scenario-based questions. This helps us get a fuller picture of how you’ll thrive in the role beyond what’s on your CV.\n\nA snapshot of your day:\n\n \n\n Answer a high volume of calls, promptly, and maintaining a rapid response rate to agreed standards, remaining calm and providing a professional response at all times\n\n \n\n Answer email/online enquiries promptly and efficiently, to achieve service levels\n\n \n\n Prepare and submit telephone notes to a high standard\n\n \n\n Implement and apply business continuity procedures during the failure of the call system and communicate with colleagues\n\n \n\n Report any faults in the internal call system and any systems connected to the telephone software\n\n \n\n Printing, filing, photocopying and scanning\n\n \n\n Archiving files and retrieving archived files\n\nWe would love to hear from you if you have:\n\n \n\n Minimum GCSE Maths & English Grade 5/C or equivalent\n\n \n\n Previous Customer Service experience (essential)\n\n \n\n Previous Call Handling experience (desirable)\n\n \n\n A Financial Service background (advantageous)\n\n \n\n Experience of working in an office within a team environment (beneficial)\n\n \n\n Excellent communications skills (verbal and written)\n\n \n\n Good problem-solving skills, empathy and attention to detail\n\n \n\n An understanding of Microsoft Office programmes, in particular Excel, Word and Outlook.\n\n \n\n Building strong effective team working relationships\n\nWhat's in it for you:\n\n \n\n Competitive discretionary annual bonus.\n\n \n\n Core benefits paid for by BW including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading.\n\n \n\n A generous pension scheme where we contribute 8% of your salary from day one of your employment.\n\n \n\n Employee Assistance Programme to support you and your family through any concerns or challenges you may experience.\n\n * \n\n A comprehensive range of voluntary benefits to suit your life stage and lifestyle including a tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, gym membership, travel insurance and a broad range of discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies

Position: Surveying Manager\n\nRegion: National / UK wide\n\nSector: Roofing \n\nSalary: Circa £60,000 - £70,000 + bonuses (up to 10% of salary) + car + benefits\n\nOur client is a leading specialist within the roofing and tapered insulation sector, known for delivering high-quality technical solutions and exceptional customer service across the UK.\n\nDue to continued growth, they are looking to appoint an experienced Surveying Manager to lead and develop their UK surveying function. This is a fantastic opportunity for a technically strong roofing professional to take ownership of a growing surveying team while helping shape future surveying processes, standards, and customer experience.\n\nThe Role:\n\nAs Surveying Manager, you will oversee a team of four Surveyors, ensuring the successful delivery of surveying services across the UK. You will play a key role in maintaining technical excellence, driving operational efficiency, supporting customer relationships, and developing best-in-class surveying standards.\n\nThe position will involve regular travel across the UK, with flexibility to support projects nationally when required.\n\nKey Responsibilities:\n\nLead, mentor, and manage a team of Surveyors across the UK\nEnsure surveys are completed accurately, safely, and within agreed service levels\nSupport surveyors with technical guidance, development, and performance management\nOversee site surveys including:\nRoof measurements\nDrainage assessments\nExisting falls analysis\nTapered roofing set-out support\nAct as a senior technical point of contact for customers, contractors, and internal stakeholders\nWork closely with design, sales, and technical teams to ensure smooth project delivery\nSupport customer issue resolution and provide onsite technical investigations where required\nMonitor surveying KPIs, reporting, and service performance\nDrive continuous improvement across surveying processes, technology, and standards\nAssist with technical and practical training for internal teams and external partners\nMaintain the highest standards of health & safety and compliance when working at heightAbout You:\n\nThe successful candidate will have strong technical knowledge within the flat roofing or waterproofing industry alongside proven leadership experience.\n\nYou will ideally have:\n\nPrevious experience managing or mentoring surveying or technical teams\nStrong knowledge of flat roofing systems including:\nBuilt-up felt roofing\nSingle-ply systems\nLiquid waterproofing\nExperience carrying out technical roof surveys and assessments\nExcellent communication and customer relationship skills\nA commercially aware and solutions-focused mindset\nThe ability to interpret technical drawings, specifications, and plans\nStrong organisational and reporting skills\nA proactive, adaptable, and hands-on approach\nRequirements\nExperience within roofing, waterproofing, or a related construction discipline\nCSCS Card holder\nComfortable working at height\nFull UK driving licence\nNVQ Level 2 Skilled Worker qualification desirable\nDBS check may be requiredPackage:\n\nCirca £60,000-£70,000 salary (depending on experience)\nBonus (up to 10% of salary)\nCompany car\n25 days annual leave plus bank holidays\nEnhanced pension contributions linked to service\nHealth cash plan\n4x life assurance\nLong-term career progression opportunities within a growing businessFor further information on this Surveying Manager position, apply online and one of our team will be in touch to discuss.\n\nINDM

Our client is currently seeking an experienced Building Surveyor to deal with subsidence claims operating throughout the Birmingham / West Midlands region.\n \n The Role\n \nClaim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage, determine defect causation and scope of damage. \nCustomer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. \nClaim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines \nProject Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. \nCompliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. \nContractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications\n \nRelevant technical / Loss Adjusting experience is desired. \nExperienced in project management, tender preparation and an expert in the requirements for CDM. \nDegree in Building Surveying (BSC Hons). \nIdeally you will be MRICS, C.Build.E or AMIStructE qualified, although this is not essential. \nStrong communication skills, both written and verbal. \nExcellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1011. For all other vacancies, take a look at our website - (url removed)

Technical Sales Executive\n£50,000 per annum\nWe at JKR are excited to be recruiting a Technical Sales Executive for one of our key clients. This is a fantastic opportunity to join a growing company!\nTechnical Sales Executive Roles and Responsibilities:\nNew Business Development (Primary Focus):\nProactively identify, target, and secure new customer accounts across emerging sectors and applications to drive sustainable and profitable business growth\nManage the full new business sales cycle, from market research and prospect identification through initial engagement, proposal development, and contract award\nGenerate new business opportunities through a combination of outbound prospecting, inbound lead management, trade exhibitions, networking activities, and targeted market analysis\nDevelop and maintain a strong pipeline of new business opportunities, ensuring leads are effectively qualified, prioritised, and progressed through the sales funnel\nPrepare and deliver commercial proposals, quotations, and pricing strategies for prospective clients in alignment with company pricing policies and profitability targets\nLead commercial negotiations with prospective customers, including the agreement of pricing structures, contract terms, and conditions\nCollaborate closely with Technical, Production, and Customer Service teams to ensure proposed solutions are both technically feasible and commercially viable\nIdentify unmet market needs and emerging opportunities, recommending new products, applications, or market approaches aligned with the organisation’s manufacturing capabilities\nRepresent the company professionally at customer meetings, industry events, and exhibitions in a technical sales capacity\nSupport sales and marketing initiatives to drive lead generation and market expansion, including contributing to website content and promotional activities\nMaintain accurate records of prospect interactions, opportunity status, and pipeline value within company systems\nSelective Existing Account Development:\nDevelop existing customer accounts\nIdentify and pursue expansion opportunities within existing customers that align with the company’s strategic growth objectives\nLead the commercial activity for such opportunities, including pricing, proposals and negotiation\nWork with internal teams to ensure expanded business is successfully introduced and stabilised\nOngoing routine account management, retention activity and incremental volume growth remain outside the primary scope of the role unless specifically agreed\nTechnical Sales Executive Required Skills and Experience:\nDemonstrated success in new business and business development sales, with a proven track record of securing new customer accounts\nKnowledge of specialty papers or films / silicone coatings / industrial tapes / labels an advantage\nExperience managing the full sales cycle, from prospecting and qualification to negotiation and contract closure\nStrong commercial acumen, including expertise in pricing, quoting, margin management, and contract negotiation\nBackground in technical, manufacturing or industrial sales\nAbility to clearly communicate technical products and applications in a commercially focused, customer-centric manner\nProven ability to build, manage, and advance a structured sales pipeline effectively Proficient in CRM and sales management systems for tracking opportunities, pipeline, and customer data\nSelf-motivated and able to work independently, prioritize tasks, and drive results in a hunter-style sales role\nExperience collaborating cross-functionally with technical, production, or operational teams to convert opportunities into confirmed orders\nTechnical Sales Executive Personal Characteristics:\nSelf-motivated – owns targets, pipeline, and performance\nResilient – thrives through rejection, long sales cycles, and complex negotiations\nAdaptable – balances new business hunting with selective account growth\nHunter mindset – driven to win new business and create opportunities\nCommercially confident – skilled in discussing pricing, value, and terms with senior decision-makers\nResults-focused – prioritizes outcomes and revenue over activity alone\nComfortable with ambiguity – builds opportunities independently from scratch\nStrategic – identifies new markets, applications, and growth opportunities\nTechnically curious – understands products, applications, and customer processes\nStrong communicator – clear and credible in-person and remotely\nCollaborative yet independent – works with teams while managing own workload\nOrganized – manages structured pipeline and prioritizes high-value opportunities\nTechnical Sales Executive Benefits:\nPrivate medical insurance\nDeath in Service 4x salary\nCompany car or car allowance\nPhone and laptop\nPension and employee benefits package\nTechnical and operational support to help convert opportunities\nOpportunity to play a key role in growth-focused commercial strategy\nJackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you

Customer Service & Social Media Assistant - Hybrid (Birmingham)\n\nPart-Time | Flexible Hours | Work From Home + 1 Day in Office\n\nLooking for a role where you can combine customer service with social media-all while working flexibly from home? This could be the perfect fit.\n\nWe're working with a growing and highly regarded business that supports well-known brands behind the scenes. This is a fantastic opportunity to join a close-knit, supportive team where your work genuinely makes an impact across both customer experience and digital engagement.\n\n🚀 Why this role stands out\n\nThis isn't just a customer service role. You'll be part of a team that manages real-time customer interactions and online brand communities, giving you exposure to both traditional service channels and social media management in a regulated environment.\n\nYou'll have the flexibility of working from home, combined with the benefits of being part of a collaborative team when you're in the office.\n\n💡 What you'll be doing\n\nEvery day will bring variety, including:\n\nSupporting customers across phone, email, and digital platforms\nHandling queries and resolving issues with a calm, professional approach\nMonitoring and engaging with social media communities\nSupporting content scheduling and digital activity\nWorking with data and systems to keep everything accurate and organised\nCollaborating with the wider team to deliver a high-quality service\n\n🧠 What we're looking for\n\nYou might already have experience in customer service or social media-or both. What really matters is:\n\nStrong communication skills (written and verbal)\nConfidence dealing with customers and managing enquiries\nAttention to detail and accuracy\nThe ability to work independently from home\nA proactive, positive attitude and willingness to learnIf you enjoy helping people, working with digital platforms, and being part of a supportive team, you'll thrive here.\n\n🎯 The details\n\nPart-time hours (minimum 20 hours per week)\nFlexible shifts: 9am-1pm or 1pm-5pm (weekdays)\nHybrid working: primarily from home with up to one day per week in the Birmingham office\nCompetitive hourly rate (depending on experience)\n\n🌱 Why join?\n\nFlexible, hybrid working that fits around your lifestyle\nOpportunity to develop both customer service and social media skills\nExposure to well-known brands and varied projects\nSupportive, collaborative team environment\nOngoing training and development\n\n🔥 Interested?\n\nIf you're looking for a role that blends people skills with digital experience, we'd love to hear from you.\n\nApply today or get in touch to find out more.\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

About The Company\nAt Salutem Care and Education, we are dedicated to ensuring that the individuals who use our services receive exceptional, empowering support from a team of highly trained and engaged staff in environments that are homely and comfortable. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes. \n\nAbout The Role\nAt Salutem, we believe everyone should have the opportunity to live a healthy, active and fulfilling life, regardless of their background or disability. The aim of our services is to provide a safe and stimulating environment for adults and young people.\nRegional Estates Supervisor\nSalary- £37,970 per annum + £3,000 car allowance per annum\nThe Regional Estates Supervisor will be accountable for a portfolio, consisting of adult and children services, within their region, and working with the Regional Director of that region, to provide best in class environments for the individuals we support. The post holder will form part of the Estates Team supporting our frontline staff in their homes and be part of the escalation process for all estates matters.\nThis position is ideally suited if you have had previous property management, facilities management and worked within the healthcare industry.\nJob Responsibilities:\n\nProvide supervisory support to the Maintenance Technicians in their region\nOversee the Infraspeak system to approve, action and to keep works orders updated\nTo supervise and provide reports on works orders and planned works, under the direction of the Group Head of Estates\nProvide an escalation route for estates issues when required\nGeneral building repair and maintenance as determined by the agreed annual budgets\nDecorating tasks in accordance with the agreed regional decoration program\nEnsure current emergency protocols are followed for critical estates issues\nEnsure appropriate fire risk assessments are reviewed and requirements are actioned\nEnsure water risk assessments are reviewed and requirements are actioned\nReport anomalies to the Group Head Of Estates\nAssist in the execution of corporate estates capex plans\nSite visits to sign off larger works completed and to plan works required\nComplete annual property condition reports with priorities\nWork allocation to Maintenance Technicians\nWork allocation to contractors where required\nTo source relevant contractors for trades required for region\nWork planned into cost plan for budgeting\nAudit statutory inspection certificates (standardise the approach) and in house checks\nPortal alerts and tasking reports for their region.\nComply fully with Health, Safety & Environmental policies\nProvide excellent customer service to service management and the people we support\nProvide estates support to Service Management in accordance with above, and as directed\nAttend and complete training provided by the company\nManage and participate in the on call rota for the regionThe role is remote but will require travelling to services and you will preferably be based in the West Midlands. Applicant must be a driver with a valid UK driving license and a car.\nThis job description should not be seen as all encompassing, and the post holder will be expected to undertake any other responsibilities appropriate to the post as identified by the company.\nOur Core Values: \n➡️Supportive: Helping everyone reach their full potential. \n➡️Ambitious: Striving for the best outcomes. \n➡️Loyal: Prioritising our staff and the people we support.\n➡️Unique: Innovating without compromising quality.\n➡️Transparent: Fostering openness and mutual respect.\n➡️Engaging: Partnering with everyone involved.\n➡️Meaningful: Offering fulfilling opportunities. \nWhy Choose Us? \n✅Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support. \n✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support. \n✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance. \n✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities. \nStill not convinced? \n👍We have been recognised as a Top Employer 2025 in the United Kingdom. \n👍We have been named as a Top 50 Inspiring Workplace Uk & Ireland\n👍We are a Disability confident committed company. \n👍We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding. \nSalutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks

We have a brand new, fabulous opportunity for experienced travel consultants to join a specialist travel organisation based in the heart of Birmingham city centre.\n\nIf you’re looking at building a solid career in group travel and are an expert in travel planning and organisation (and ideally have a second European language,) we’d love to hear from you!\n\nIn this fast-paced role, you’ll be working with your group leader to create, develop and organise bespoke cultural and tour itineraries to the UK, Europe, and far beyond. You’ll be the primary contact for your customers throughout the booking journey, providing outstanding customer service and managing every aspect of their trip. You’ll also liaise with suppliers and ensure that they meet the necessary standards.\n\nThis is an office-based role in Birmingham city centre and our client can offer is a competitive salary DOE plus commission. Hours of work are Monday – Thursday 9am – 5.30pm, 9am – 4pm on Friday with reduced hours 10am – 3.30pm during August.\n\nIf this role is of interest to you, please apply online.\n\nRole of Group Travel Consultant:\n\n Providing advice about organising tours and travel to different destinations\n\n Developing travel itineraries and ensuring that all the needs of the customers are met\n\n Liaising with suppliers to make arrangements for transport, accommodation, and activities.\n\n Building lasting relationships with customers, evaluating their trips, gathering feedback and ensuring they book again!\n\n Dealing with payments and general administration tasks\n\n Dealing with unforeseen issues and involvement in the out-of-hours response rota\n\nSkills required for the role:\n\n Previous travel industry experience and ideally, experience of arranging and selling group tours\n\n Fluency in at least one other modern European language would be an advantage\n\n Good attention to detail\n\n Excellent communication skills, good telephone manner\n\n Good IT skills\n\n Enthusiasm, confidence, and flexibility\n\nIf you’re interested in learning more about this Group Travel Consultant role, please press the apply online button now!\n\nNot for you? Then please visit our website to view the other exciting roles we have available.\n\nSucceed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Are you passionate about travel and creating unforgettable experiences?\nWe’re currently recruiting for exciting new Travel Consultant opportunities based in Birmingham city centre.\nThis role is perfect for experienced travel professionals who thrive in a customer-focused environment, have excellent destination knowledge, and enjoy building tailor-made itineraries for clients.\nYou’ll design and coordinate bespoke travel experiences across the UK, Europe, and worldwide destinations. From the initial enquiry through to travel completion, you’ll manage every stage of the customer journey, delivering exceptional service and ensuring each trip runs smoothly.\nYou’ll also work alongside trusted suppliers, coordinating transport, accommodation, and excursions while maintaining high service standards throughout.\nIn return, our client can offer highly sociable working hours Monday – Friday, a competitive salary up to £29k, bonus structure and other great travel industry benefits.\nIf you’re looking to join a growing team where no two days are the same, we’d love to hear from you – please apply online now!\nRole of Travel Consultant:\n Creating and organising bespoke travel itineraries\n Advising clients on destinations, travel plans, and cultural experiences\n Coordinating bookings for hotels, transport, and activities\n Building strong, long-term client relationships to encourage repeat business\n Managing payments, booking administration, and travel documentation\n Supporting with unexpected travel issues and participating in the out-of-hours rota when required\nSkills required for the role:\n Previous experience within the travel industry\n Strong worldwide geographical knowledge\n Excellent communication and customer service skills\n High attention to detail and strong organisational ability\n Confident IT skills\n Flexible, enthusiastic, and proactive approach\nIf you’re interested in learning more about this Travel Consultant role, please press the apply online button now!\nNot for you? Then please visit our website to view the other exciting roles we have available.\nSucceed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Great opportunity to work as a key service team member for our client - an industry-leading, customer-focused, long-distance train operator that customers trust to meet their needs. \n \nStaffline is recruiting a Service Team Member in Birmingham. \n\nThe rate of pay is £12.71 to £13.07 per hour. \n \nThis role offers 8-hour shifts - 5 days a week, including weekends: \n- 05:00am to 22:00pm Monday - Saturday, 08:00am to 22:00pm Sunday \n \nYour Time at Work \nAs a Service Team Member your key duties include: \n \n- Prepare and load orders onto trains. \n- Packing, loading, performing routine checks (like temperature), cleaning the premises, and waste disposal. \n- Dealing with general customer enquires \n- Competent with basic IT equipment including use of excel sheets, scanners \n \nOur Perfect Worker \nThis role requires applicants who are active, driven, and able to move in fast-paced environments with physical demands such as loading, packing and cleaning. \n \n- Applicants will be able to work under pressure and timed conditions due to constant rail updates. \n- A valid in-date DBS check is required. \n \nApplicants must have warehouse picking and packing experience. \n \nKey Information and Benefits \n- Earn £12.71 - £13.07 per hour \n- Temp to perm opportunity \n- OnSite support from Staffline \n- Canteen on site \n- Good links to public transport \n- PPE provided \n- Full training provided \n \nJob Ref: 1CCT \n \nAbout Staffline \nStaffline is the UK's largest recruitment solutions partner, enabling over 35,(Apply online only) people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales. \n \nAs one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security. \nImportant Information \n \n- Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process. \n- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline. \n- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change

LEV Service Engineer - P601\n\nOil, Mist, and Dust Filtration - UK Wide, Access to the Midlands\n\nBirmingham, Kidderminster, Coventry, Worcester, Wolverhampton\n\n£34,500 - £36,500 Basic Salary + Vehicle + Overtime + Door-to-Door Pay + Benefits\n\nAre you a practical, technically minded professional ready for your next challenge?\nFamiliar with LEV testing and looking for a change of scenery?\nYou'll have your BoHS P601 qualification already or be seriously considering holding it.Join the friendly team at a respected leader in industrial filtration equipment, well known for their work in the machine tool sector\n\nWith more than half a century of industry excellence, they pride themselves on their strong customer relationships and supportive work environment.\n\nYour Role as an LEV Service Engineer:\n\nCovering the UK from a midlands based area.\nInstall, service, test, and validate dust, mist, and Local Exhaust Ventilation (LEV) systems.\nWork closely with engineering customers, gaining exposure to a wide portfolio of well-known clients.\nFocus predominantly on metal and oil mist filtration in the machine tool and manufacturing sector.\nEngage in a mechanically biased role, ensuring top-quality customer service.\nMonday - Friday, 39 hours per week with occasional weekend work.\nLots of overtime available.Ideal Background for the LEV Service Engineer Position:\n\nBasic understanding of LEV systems and industrial extraction.\nP601 qualification is essential or at the very least, you'll be in a position to sit the course.\nHappy working in a dirty environment.\nStrong work ethic, excellent communication, and teamwork skills.\nAbility to work autonomously and handle travel and overnight stays.\nFull UK driving licence and the right to work in the UK (no sponsorship available).The Client recruiting for the LEV Service Engineer:\n\nOver 50 years of building strong customer relationships.\nKnown for excellence and a prestigious client base.\nSystems are designed and manufactured in the UK.\nReceive top-notch training and support in a dynamic environment.\nWork with renowned companies in the F1, Aerospace, and general heavy manufacturing sectors, amongst others.The Package for the LEV Service Engineer:\n\n£34,500 - £36,500 Basic Salary, depending on experience and qualifications\nPlenty of available overtime (1.5x Mon - Sat, 2x Sun)\nDoor-to-Door pay.\nCompany vehicle, pension scheme, life assurance, PPE, mobile, and tablet.\n30 days holiday including statutory.\nIndustry recognized training to ensure your success and growth.Want to ramp up your engineering career with a respected UK leader? Apply online now if you fit the above criteria and are eager to join the growing team!\n\nDave is the main point of contact for the role.\n\nINDENG

We have a fabulous opportunity for experienced Cruise Consultants as we recruit for some new roles with a leading Cruise agency. Our client are well known in the industry for their award-winning service and are extremely proud of the recognition their team has received from numerous cruise lines.\nJoining them as a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment!\nPrevious cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips.\nThis is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month.\nIf this role is of interest to you, please apply online.\nRole of Cruise Sales Advisor:\n Handle enquiries via phone, email & live chat\n Provide customers with quotes using an in-house travel system\n Convert enquiries into bookings\n Achieve personal sales targets and KPIs\n Maintain excellent knowledge of cruise lines and destinations\n Follow up regularly to maximise conversion\n Seize every opportunity to upsell and enhance the customer holiday experience\n Deliver excellent customer service and build lasting rapport\n Complete CLIA Ambassador training\nSkills required for the role:\n Previous, recent experience of selling cruises within a fast paced, travel sales role\n Experience of using Isell – beneficial\n Usage of cruise line CRS – beneficial\n Proven ability to achieve sales targets\n Exceptional customer service and administrative skills\n Strong attention to detail\n Ability to manage time effectively and prioritise workloads\n * Self-motivated and results-driven\nIf you’re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now!\nNot for you? Then please visit our website to view the other exciting roles we have available.\nSucceed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs

We have a fabulous opportunity to join one of the UK’s leading online cruise agencies as a Specialist Cruise Consultant, in which you'll not only benefit from fantastic earning potential but will have the chance to choose your own working hours!\n\nThe role offers:\n\n A highly competitive salary plus uncapped commission - average OTE is £60k\n\n Top sellers earning £100k plus\n\n Commission is paid monthly when booking is made\n\n All quality leads and laptop/headset are provided for you\n\n Guaranteed Educational & Ship Visit Opportunities\n\n Flexible Hours for a great work/life balance (minimum 37.5 hours per week) - set your own hours to suit you\n\n Other great benefits inc. pension, 50% earnings for maternity & paternity\n\n Full administration and management support\n\nSo, if you have significant experience within a cruise sales role and/or strong tailor-made tour operations experience (ideally with some exposure to cruise) and would like to know more about this fabulous opportunity to join a brand leading cruise sales team, please press the apply button now!\n\nRole of Specialist Cruise Consultant:\n\n Handling both telephone calls and web enquiries\n\n Selling cruise holidays across all cruise lines inc. 6 and river\n\n Tailor-making cruise and stay packages\n\n Upselling and booking ancillary products where appropriate\n\n Offering exceptional customer service, expert advice and personal recommendations\n\n Working to and achieving sales targets\n\nSkills required for the role:\n\n Recent cruise sales experience and/or strong tailormade tour operations experience\n\n Good personal cruise experience would be a huge advantage\n\n Confident & engaging telephone manner\n\n Genuine interest and desire to specialise in the cruise sector\n\n Proven sales/profit generated track record\n\n * Tenacious and pro-active approach to sales with an ability to "close" the sale\n\nIf you’re interested in learning more about this Specialist Cruise Consultant opportunity, please press the apply online button now!\n\nNot for you? Then visit our website to see the other exciting roles we have available.\n\nSucceed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Money Adviser – Business Debtline\n\nSalary: £37,645 per annum (inclusive of shift allowance) + excellent benefits\nLocation: Birmingham (predominantly remote with some on-site attendance. Initial training will be mandatory on site in our offices at Fiveways, Birmingham)\nContract: Permanent, full time\nHours: Rota basis between 9am–8pm, Monday–Friday (training hours 9am–5pm)\nStart date: 1 September 2026\nClosing date: 21 June 2026\n\nBusiness Debtline is a free, independent debt advice service for the self-employed and small businesses. The Money Advice Trust is a national charity dedicated to helping people overcome financial difficulty and prevent problem debt.\n\nAbout the Role:\nAt Money Advice Trust, we believe everyone deserves clear, practical and non-judgemental support, no matter their circumstances.\n\nWe’re looking for Money Advisers to join our Business Debtline team, helping self-employed people and small businesses navigate complex financial challenges and find sustainable solutions. Full training will be provided!\n\nAs a Business Debtline Adviser, you’ll provide tailored, specialist debt advice across a range of channels, supporting clients through often difficult and emotional situations. You’ll explain options clearly, empower clients to make informed decisions, and deliver a high-quality, compliant service.\n\nThis is a meaningful and rewarding role where you’ll make a real impact every day.\n\nWhat You’ll Be Doing:\n\nYou’ll be responsible for:\n\n Providing specialist debt advice to self-employed individuals and small businesses via phone,email and digital channels\n\n Listening carefully to clients and communicating in a supportive,empathetic and non-judgemental way\n\n Identifying appropriate debt solutions such as Debt Management Plans, DROs and IVAs, ensuring regulatory compliance\n\n Explaining complex financial information clearly to a non-technical audience\n\n Maintaining accurate client records and completing administration to a high standard\n\n Collaborating with colleagues and contributing to team performance and service improvement\n\n Acting as a professional ambassador for the Money Advice Trust in all interactions\n\nWhat We’re Looking For:\n\nWe’re looking for people who are passionate about helping others and who can stay calm, organised and professional in a fast-paced environment.\nYou’ll bring:\n\n Strong communication skills, both written and verbal\n\n The ability to explain complex information in a clear and simple way\n\n A compassionate, client-focused and non-judgemental approach\n\n Good IT skills (e.g. Word, Excel, Outlook, Teams, Zoom)\n\n Strong organisational skills and the ability to manage workload effectively\n\n The ability to work collaboratively as part of a team\n\n Resilience and emotional awareness when supporting clients in challenging situations\n\nExperience in customer service or advice roles is helpful but not essential. If you’re motivated to learn and make a difference, we’d love to hear from you.\n\nTraining and Support:\n\nWe’ll fully support you to build your knowledge and confidence in the role.\n\n Comprehensive initial training (full-time, on site, 9am–5pm for approximately 11 weeks)\n\n Ongoing coaching, quality feedback and development support\n\n Continuous learning to keep up to date with legislation and best practice\n\nWe’re looking for people who are curious, committed to learning, and motivated to grow in a rewarding role.\n\nWhat We Offer:\n\nWe offer a competitive benefits package designed to support your well being and work–life balance, including:\n\n 29 days annual leave plus bank holidays\n\n Contributory pension scheme\n\n Predominantly remote working\n\n Generous life insurance\n\n Well being days to support your mental health\n\n Healthcare cashback scheme\n\n Employee Assistance Programme\n\n Up to 30 days working outside the UK (per year)\n\n Free on-site gym in Birmingham\n\n * Enhanced maternity pay\n\nHow to Apply:\n\nWe’d love to hear from you.!\nClick Apply now to complete a short application and upload your CV.\nOur typical recruitment process takes up to four weeks and includes:\n\n 1. A short online assessment (around 20 minutes at a time to suit you)\n\n 2. A 45‑minute Microsoft Teams interview\n\nCandidates who are successful at interview will progress to offer. Those who are not successful will be offered interview feedback.\n\nWe sometimes use AI tools to support parts of our recruitment process, such as initial application review. These tools help us manage volume, but all hiring decisions are made by a real person in our Recruitment team.\n\nIf you have any questions, please get in touch.\n\nWe’re always happy to help!\n\nAccessibility and Adjustments:\n\nWe want every candidate to feel confident and supported. If you need any adjustments or have specific preferences during the recruitment process, just let us know and we’ll do our best to accommodate you.\n\nImportant Information:\n\nWe may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.\n\nYour personal data will only be used for recruitment purposes and held for up to 12 months. Please see our Privacy Notice for Job Applicants on our vacancies page for further details.\n\nOur Commitment to Inclusion:\n\nWe’re committed to building a workplace that reflects the communities we serve and our values - We put people first. We support each other. We solve problems.\n\nThese values guide everything we do and help create a welcoming, respectful and inclusive environment where everyone can thrive. We warmly welcome applications from people of all backgrounds

Account Executive\n\nWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.\n\nFor over 100 years, the Royal Society for the Prevention of Accidents has worked to create a safer society and prevent accidents which needlessly kill, injure and maim thousands of individuals each year. We have grown into a unique and well-rounded safety charity with an increasing global influence necessary to drive change and strive towards our vision of an accident-free world.\n\nAs a part of RoSPA’s Relationships team, you will play a vital role in helping to achieve this by driving growth from RoSPA's qualifications and fleet training sales team\n\nAs a charity with a significant commercial operation, the primary audience across many of RoSPA’s activities consists of professionals working in various roles, such Account Managers and Procurement Managers, which is key to helping us achieve overall organisational success.\n\nSo, are you …?\n\n A quick learner and keen to start or advance your current role in transactional, account based sales\n\n A good communicator both written and verbal\n\n Committed to promoting high standards of service and advice\n\n Passionate about the life-enhancing and saving potential of health and safety\n\nDo you have…\n\n * A degree or equivalent in related subjects e.g. Business Studies or relevant experience in sales\n\n Previous telesales experience within a B2B environment\n\n Telesales record with ability to demonstrate increased sales, both from personal and team efforts\n\nKey responsibilities:\n\n Answering in-coming customer calls and logging detailed notes within the CRM system\n\n Escalating urgent matters to the senior management team and providing solutions and ideas and effective problem solving\n\nKnowledge and skills:\n\n Strong attention to detail\n\n Effective communication skills, both written and verbal\n\n Excellent time management and prioritisation skills\n\n Strong team collaboration skills\n\nIf this is the case, we can offer you the following:\n\n * Development: We proudly provide a supportive environment where you can thrive. By joining us, you will contribute to our mission of achieving life, free from serious accidental injury. We offer fantastic training and professional development opportunities to help advance your career. This includes annual appraisals, personal development plans, discounted RoSPA training courses, one-to-one management check-ins and a variety of reward and recognition initiatives.\n\n Salary sacrifice benefits: Our salary sacrifice benefits are designed to enhance your work-life balance. Take advantage of our pension scheme, holiday purchase options (up to 10 days), Bikes2Work initiative, car leasing scheme and Workplace Nursery scheme.\n\n Wellbeing: Your wellbeing matters to us. You'll have access to a fully confidential 24/7 GP line and a comprehensive Health Cash Plan which includes an Employee Assistance Programme and a range of retail, gym and spa discounts.\n\n Hybrid working/annual leave: We offer hybrid working arrangements, as well as 33 days of annual leave (including bank holidays) and additional holiday based on length of service to recognise your commitment and dedication.\n\n Employee engagement: Enjoy a range of face-to-face and virtual social activities and celebrate our Employee of the Month and our long service awards\n\n * General: Enjoy free refreshments, together with free parking and a private garden in our central Birmingham location and participate in interactive staff days that make work more fun and engaging.\n\nJoin our dedicated team and play an essential role in a life-changing charitable mission. You can make a difference while you grow your career

Administrator- South Birmingham- September start\n\nOne of our partner schools in south Birmingham are looking for a administrator to join their welcoming office team, commencing in September - continuing into December and beyond!\n\nDo you have significant experience working in an administration, paired with a passion for working alongside children?\n\nWe are looking for a passionate, enthusiastic and experienced administrator to fill a full time, long term opportunity at an amazing SEND school in south Birmingham. Ofsted rates this school as ‘good’ and has described it as a place where ‘staff morale is high and pupils get along well together’. This role commences from September. This is the perfect opportunity if you are looking for a step-up from an administration role or are looking to gain some administration experience working within a vibrant, school setting. \n\nThe role will be split into 2 roles over 5 days working 9-3 each day. The first role will be general admin duties working with the EHCP co-ordinator and the second role will be working for the headteacher dealing with the referrals. The perfect candidate must have school experience and we would prefer some knowledge of SEN pupils. This is a specialised role and training will be offered.\n\nTo be considered for the Administrator role you must:\n\nHold a level 2 admin assistant qualification\nBe able to demonstrate a commitment to safeguarding and promoting welfare of pupils and their families.\nHave great interpersonal and administrative skills.\nBe able to manage your own workload to meet deadlines.\nBe able to work as part of a small team.\nBe able to remain calm when under pressure.\nBe approachable, positive and have the ability to deal with sensitive situations and confidential information.\nPrevious and recent experience of providing excellent customer service either face to face or on the phone.\nYou must have previous experience of working in a busy office where multi-tasking is a requirement. Experience working in an educational or school setting is advantageous, though not essential.\nAdministrator Salary and Benefits:\n\n£(Apply online only) per day dependadnt on experience. \nTerm-time only. \nWorking 9-3 daily.\nWe can offer:\nA varied and interesting role, where no 2 days are the same!\nA thriving and successful school with the well-being of staff and pupils at the forefront of all decision-making processes.\nWelcoming and supportive colleagues.\nA new building with fantastic facilities, complete with extensive free parking and strong commuter links.\nChildren who have a thirst for learning and a desire to do well, which is reflected in the support we see from parents.\nAdditional Requirements for Senior Administration role:\n\nReference details will be requested prior to registration.\n\nCurrent DBS registered with the DBS Update Service – if you do not have a DBS registered online PK Education will provide full assistance in getting you one.\n\nWe pride ourselves on intelligently matching our supply and permanent candidates to schools, ensuring that the opportunities stretch and fulfil career ambitions. This is a promise that we have been delivering since 2005, with our simple, honest approach: offering our candidates highly competitive rates of pay with no hassle.\n\nWe are committed to get it right. First time. Our mission is simple. To Inspire Potential. In our team. In our candidates. In every child.\n\nIf you would like to find out more information about this Administration role, please apply by sending your CV directly to Ciara on calling (phone number removed)

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.\n \n The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.\n \n You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.\n \n Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD232. For all other vacancies, take a look at our website - (url removed)

Customer Experience Coordinator\nAn exciting opportunity to join a fast growing company who specialise in private, luxurious travel for owners and their dogs. As Customer Experience coordinator you will be the first point of contact for clients ensuring their experience is seamless and stress free.\n\nCustomer Experience Coordinator Role and Responsibilities\n\nProcess new bookings, entering data accurately into all relevant tracking systems and ensure all relevant information has been received from the customer\n\nReview pet health documentation, to identify any discrepancies, ensuring these are rectified before sending to the relevant authorities for approval\n\nLiaise with external pet partners to ensure they have all relevant information and chase up any outstanding documents\n\nIssue Flight Brief and review passenger manifests, ensuring complete accuracy of data to avoid any fines\n\nCustomer Experience Coordinator Skills and Experience Required\n\nAlthough not essential, previous experience in aviation would be advantageous\n\nExceptional communication skills, written and verbal\n\nExcellent admin and organisational skills and attention to detail\n\nProven customer service skills, which demonstrate an enthusiasm for delivering high service levels\n\nAbility to multi-task and work under pressure to achieve tight deadlines\n\nCustomer Experience Coordinator Key Benefits\n\nSalary £28,000 - £30,000 depending on experience\n\nWorking hours 11:00 - 19:00\n\nSupportive team\n\nPlease apply online or email (url removed)

About The Company\nAt Salutem Care and Education, we are dedicated to ensuring that the individuals who use our services receive exceptional, empowering support from a team of highly trained and engaged staff in environments that are homely and comfortable. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes. \n\nAbout The Role\nAt Salutem, we believe everyone should have the opportunity to live a healthy, active and fulfilling life, regardless of their background or disability. The aim of our services is to provide a safe and stimulating environment for adults and young people.\nRegional Estates Supervisor\nSalary- £37,044 per annum + £3,000 car allowance per annum\nThe Regional Estates Supervisor will be accountable for a portfolio, consisting of adult and children services, within their region, and working with the Regional Director of that region, to provide best in class environments for the individuals we support. The post holder will form part of the Estates Team supporting our frontline staff in their homes and be part of the escalation process for all estates matters.\nThis position is ideally suited if you have had previous property management, facilities management and worked within the healthcare industry.\nJob Responsibilities:\n\nProvide supervisory support to the Maintenance Technicians in their region\nOversee the Infraspeak system to approve, action and to keep works orders updated\nTo supervise and provide reports on works orders and planned works, under the direction of the Group Head of Estates\nProvide an escalation route for estates issues when required\nGeneral building repair and maintenance as determined by the agreed annual budgets\nDecorating tasks in accordance with the agreed regional decoration program\nEnsure current emergency protocols are followed for critical estates issues\nEnsure appropriate fire risk assessments are reviewed and requirements are actioned\nEnsure water risk assessments are reviewed and requirements are actioned\nReport anomalies to the Group Head Of Estates\nAssist in the execution of corporate estates capex plans\nSite visits to sign off larger works completed and to plan works required\nComplete annual property condition reports with priorities\nWork allocation to Maintenance Technicians\nWork allocation to contractors where required\nTo source relevant contractors for trades required for region\nWork planned into cost plan for budgeting\nAudit statutory inspection certificates (standardise the approach) and in house checks\nPortal alerts and tasking reports for their region.\nComply fully with Health, Safety & Environmental policies\nProvide excellent customer service to service management and the people we support\nProvide estates support to Service Management in accordance with above, and as directed\nAttend and complete training provided by the company\nManage and participate in the on call rota for the regionThe role is remote but will require travelling to services and you will preferably be based in the West Midlands. Applicant must be a driver with a valid UK driving license and a car.\nThis job description should not be seen as all encompassing, and the post holder will be expected to undertake any other responsibilities appropriate to the post as identified by the company.\nOur Core Values: \n➡️Supportive: Helping everyone reach their full potential. \n➡️Ambitious: Striving for the best outcomes. \n➡️Loyal: Prioritising our staff and the people we support.\n➡️Unique: Innovating without compromising quality.\n➡️Transparent: Fostering openness and mutual respect.\n➡️Engaging: Partnering with everyone involved.\n➡️Meaningful: Offering fulfilling opportunities. \nWhy Choose Us? \n✅Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support. \n✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support. \n✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance. \n✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities. \nStill not convinced? \n👍We have been recognised as a Top Employer 2025 in the United Kingdom. \n👍We have been named as a Top 50 Inspiring Workplace Uk & Ireland\n👍We are a Disability confident committed company. \n👍We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding. \nSalutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks

Habla español ? Parli italiano ? Parles-tu français ? Calling all travel industry professionals with a second European language, as we search for multilingual travel consultants for some brand-new roles with a leading Birmingham-based travel organisition!\n\nSuccessful candidates will be responsible for providing a professional and highly efficient travel service including handling inbound enquiries and calls, making reservations and any related administration.\n\nEssential for the role is written and spoken fluency in both English and a second European language, strong customer service skills and previous travel industry sales / reservations experience.\n\nIn return, our client are offering a competitive starting salary of up to £27.5k (rising with length of service) plus commission, fam trips and incentives and an excellent benefits package!\n\nIf you’re interested in finding out more about these roles, please apply online.\n\nRole of Multilingual Travel Consultant:\n\n Handling inbound enquiries and making travel reservations\n\n Booking bespoke travel itineraries to a range of worldwide destinations\n\n Deliver high levels of accuracy and customer service\n\n Offer on-going support, making amendments and resolving queries\n\n Fulfilling of administrative tasks\n\nSkills required for the role:\n\n Previous travel sales / reservations industry experience\n\n Fluency in both verbal and written English plus a second European language\n\n Customer focused with good attention to detail\n\n Proficient in Windows based applications including Microsoft Office\n\n Good time management and multi-tasking skills\n\nIf you’re interested in learning more about this Multilingual Travel Consultant role, please press the apply online button now!\n\nNot for you? Then please visit our website to view the other exciting roles we have available.\n\nSucceed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Regional Oversight Manager- Motor Trade Audit\n\n North West region (North Birmingham/Stoke/Liverpool/Manchester area)\n\n £35K to £40K plus OTE = c£45K + car allowance, private health etc\n\n Location : Field Based\n\n Reporting to : Senior Oversight Manager / Head of Oversight\n\n Hours : 37.5 hours per week, Monday - Friday\n\n Contract : Full-time, Permanent\n\nThis is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services.\n\nYou would not need to based near any office as this is on the road regional role .\n\nTypically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area .\n\nDepending on experience starting base salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health .\n\n £35K-£40K basic with OTE = c£46K\n\n Car Allowance £400 per month\n\n Business mileage paid\n\n Health Insurance after 6 months probationary period\n\n Birthday day off\n\n 25 days annual leave plus bank holidays\n\n Monday to Friday\n\n Pension Scheme\n\nThis is an auditory and account managing role rather than sales . Ideally they'd be looking for at least 2 years experience working in an FCA regulated environment , with some experience as an auditor or in an oversight function and prior experience of working in a field based role , if in the Motor Trade or Motor Finance that’s a bonus .\n\nPurpose of the role:\n\nReporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service.\n\nKey Deliverables:\n\nDuties to include but are not limited to:\n\n• Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes.\n\n• Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks.\n\n• Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation.\n\n• Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company or the Network Member.\n\n• Cancellations - Take responsibility for network members with regards to cancellation requests (Network Membership and APEX Additions) in line with company processes.\n\n• Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business.\n\nCritical Competencies:\n\n• Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC)\n\n• Adhere to the ethos of Consumer Duty in all work activity.\n\n• Completion of the ITC Compliance Training program.\n\n• Manage customer relationships with a professional approach\n\n• Provide excellent customer service\n\n• Have good self-presentation and excellent inter-personal skills\n\n• Readily accept responsibility for your work\n\n• Ensure work is completed to internal procedures and external regulatory requirements\n\n• Able to make good decisions by using information effectively\n\n• Self-disciplined with excellent time management skills\n\n• Possess exceptional attention to detail skills\n\n• Be highly motivated with the ability to work independently\n\n• The ability to work effectively to deadlines\n\n• Good organisational and administrative skills\n\n• A strong communicator, able to handle objections, negotiate and close decision makers\n\n• The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators\n\n• Excellent presentation skills both face to face and via video call\n\n• The ability to prioritise and manage several different tasks at once\n\n• A polite, friendly and diplomatic manner\n\nDesirable Skills and Experience:\n\n• Experience of a retail insurance environment.\n\n• Experience of working with/for finance providers.\n\n• Experience of working within a risk related role.\n\n• Understanding of the Motor and Travel industry sectors.\n\n• Understanding of how to use the FCA Handbook, and knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC.\n\n• Excellent computer skills including Excel, One Drive, Teams, Word and Outlook.\n\n• Being able to work remotely on your own and as part of a team.\n\n• A full UK driving licence\n\nOther Significant Role Requirements:\n\n• Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell.\n\n• Always Comply with the FCA’s (and other applicable regulators) principles, commitments and codes of practice.\n\n• Adhere to the ethos of Consumer Duty in all work activity.\n\n• Must achieve the minimum level of competency for the role relating to company, regulatory and legal standards, as defined by management.\n\n• Adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT.\n\n• Ensure awareness of and adopt any changes in regulatory practice as advised by management.\n\n• Maintain a log of personal continuing professional development (CPD) and ensure a minimum of 20 hours a year is completed.\n\n• Ensure that online training is completed and kept up to date.\n\n• Adhere to the individual Conduct Rules as follows:\n\n1. You must act with integrity\n\n2. You must act with due care, skill and diligence\n\n3. You must be open and cooperative with the FCA, the PRA and other regulators\n\n4. You must pay due regard to the interests of customers and treat them fairly\n\n5. You must observe proper standards of market conduct\n\n• Report all failures to comply with requirements immediately to line manager.\n\n• Maintain a sound working relationship with all head office staff\n\n• Proactively promote the company and additional services\n\nTraining and Development\n\nWe pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success.\n\nA truly diverse place to work\n\nThe company celebrates the diversity of their people and we welcome applications from everyone.\n\nWe believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010.\n\nOversight manager region regional sales audit fca finance insurance motor trade dealership car audit fca compliance risk compliance risk travel north wales liverpool manchester stoke birmingham derby southport merseyside lancashire cheshire midlands north west uk oversight Oversight manager region regional sales audit fca finance insurance motor trade dealership car audit fca compliance risk compliance risk travel north wales liverpool manchester stoke birmingham derby southport merseyside lancashire cheshire midlands north west uk oversight Oversight manager region regional sales audit fca finance insurance motor trade dealership car audit fca compliance risk compliance risk travel north wales liverpool manchester stoke birmingham derby southport merseyside lancashire cheshire midlands north west uk oversight Oversight manager region regional sales audit fca finance insurance motor trade dealership car audit fca compliance risk compliance risk travel north wales liverpool manchester stoke birmingham derby southport merseyside lancashire cheshire midlands north west uk oversight manchester manchester

Our client is currently seeking an experienced Building Surveyor for the Midlands (Stoke, Birmingham, Worcester, Oxford, Coventry etc). You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful.\n\n The Role\n \nClaim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. \nCustomer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. \nClaim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines \nProject Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. \nCompliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. \nContractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications\n \nRelevant technical / Loss Adjusting experience is desired \nPrior subsidence project management experience, perhaps \nDegree in Building Surveying (BSC Hons) \nYou will be MRICS qualified \nConversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation \nStrong communication skills, both written and verbal \nExcellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1022. For all other vacancies, take a look at our website - (url removed)

SUPPORT ENGINEER (MECHANICAL) UK / REMOTE / HOME BASED - SHIFT BASED WORK BASE SALARY £25-31,500 MAX DOE PLUS BENS PACKAGE With locations based close to both London and Edinburgh, Grw Talent’s client has over 20 years of experience designing and delivering highly complex automated storage equipment and managing full turnkey projects from design through to installation, commissioning and through-life support; for clients in a variety of industries. The business is expanding into new geographies, new customers and developing new technologies. They now need to make the key hire of a Support Engineer to join an existing team. The Technical Support team typically work from home / remote. We will look at candidates based remotely across the UK as long as able to travel when needed. Our client provides 24/7 remote technical support to their customers. The Customer Support Technical Support Team works across mainly day and back shifts, some night shifts and weekend cover. Weekly contracted hours are 37.5. Reporting to the Head of Technical Support, the Support Engineer will take responsibility for triaging a range of machine hardware and software faults, working to resolve them remotely and at times onsite, as well as support customer training and supporting in-field proactive and reactive maintenance. Key responsibilities include: • Converse with the clients and establish their issues while acting to maintain the reputation of our company in a courteous and efficient manner., • Working to resolve both mechanical and software machine issues via a remote connection., • Utilising your skills to triage multiple jobs as they come in ensuring that the most pressing are dealt with first., • Reporting persistent issues or breakdowns through the appropriate channels, ensuring a thorough and accurate description of the issue is given., • Working from home – you must be able to focus while on shift to provide our clients with fast and efficient service., • Travel to various sites around the country and across the world to carry out work on the various machines they support., • Servicing of the machines to ensure smooth operation and the decreased likelihood of breakdowns., • Attending breakdowns to provide safe and thorough repairs to machines, getting them back online as soon as possible., • Training of clients so that they can operate their machinery safely and avoid any mistakes being made that could lead to breakdowns. The ideal candidate is educated to HNC level or time served in an engineering discipline – mechanical engineering preferred. Given that solid training is provided we are open to entry level candidates who want to build a career in field / customer service engineering. Candidates will need to show good capability in working through and resolving technical problems; both hardware and software. You will need to be highly PC / tech literate (especially in Microsoft Windows). We would love to hear from candidates with previous field service or remote engineering product support experience. A customer facing and polished personality is required, and this role will suit candidates who enjoy hands-on problem solving and practical projects in their spare time, such as building, repairing, or experimenting with equipment or technology. Additional requirements: a stable and reliable internet connection; ability to travel within and outside of the UK; driving license preferred. The pace and variety contained in this role make it super interesting and you will learn lots, inside an excellent team. Working largely remote with some occasional travel is a major plus. Your base salary of £25-31.5k DOE is backed up with a competitive benefits package including a company bonus scheme, and paid expenses when travelling. To apply for this role please send your resume and reach out to Katie Hydes from Grw Talent or apply via LinkedIn.

Leasing Negotiator (6-Month FTC) - Birmingham - £30,000 + Discretionary BonusDove and Hawk are working in partnership with a high-end well known market leading property firm who are recruiting for a Leasing Negotiator on a 6-month FTC to start ASAP at a brand new luxury BTR development in Birmingham.This role will suit a confident well-spoken sales or lettings agent who has a minimum of 6 months experience in lettings who is looking to gain experience in built to rent.Purpose of the role: To provide site based leasing management services to an exciting new build residential development comprising of 667 apartments in a large scale scheme in Birmingham. To take a lead in scheme tours/viewings, vetting of applicants and the upselling of additional services within the scheme. Working closely with the leasing team to ensure a high level of customer service is provided to residents at all times, being a main point of contact from enquiry stage, viewing/tours through to resident move in. Duties of the role: • To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data, including viewing feedback, • Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times, • Co-ordinating the online marketing of available apartments

Company description: GXO Logistics Supply Chain Inc. Job description: Are you an experienced HGV Class 2 Driver looking for a change? Would you like to work for a market leading company with fantastic benefits? If so, we have a great opportunity for you! Here at GXO Logistics, we are looking for a HGV Class 2 Drivers to join our team in Birmingham for our customer, a British retailer, WHSmith. You will be working on a full-time, permanent basis, contracted to 45 hours per week. We are currently recruiting for the following shifts: • Any 5 days out of 7, with start times between 00:00 and 11:59 (AM shift), • Any 5 days out of 7, with start times between 12:00 and 23:59 (PM shift) Pay, benefits and more: • An annual salary of £33,560.00 if working AM shift, • An annual salary of £36,459.00 if working PM shift, • Driver bonus of up to £400 per month (T&Cs apply), • 33 days of annual leave (included Bank Holidays), • Flexible dental insurance plans, • Company sponsored pension scheme, • 24/7 online GP service, life assurance and fully comprehensive employee assistance programme, • Access to our MyBenefits platform, offering a variety of ...

Conference & Events Sales Consultant (Fully Office-Based) – BirminghamLime Venue Portfolio | Birmingham Office Salary: £28,957 per annum plus benefits About the Role Lime Venue Portfolio is looking for a Conference & Events Sales Consultant to join our Birmingham-based team in a fully office-based position. This role is based full-time from our Birmingham office, so candidates must be able to commute to and work on-site in Birmingham five days a week. As a Conference & Events Sales Consultant, you will be responsible for converting enquiries into successful bookings while delivering an exceptional customer experience from initial enquiry through to post-event follow-up. You’ll work closely with corporate clients, training organisers, and event planners, providing expert guidance and tailored event solutions across our venue portfolio. Key ResponsibilitiesDrive Revenue Growth Support the continued success of our Venues Collection by managing Conference & Event enquiries efficiently and professionally, maximising conversion opportunities and revenue generation. Deliver Outstanding Customer Service Provide a first-class client experience across phone, email, and online channels, consistently meeting and exceeding service standards and KPIs. Build Strong Relationships Develop trusted relationships with client...

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, ...

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, ...

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, ...

We have an exciting opportunity to work for our worldwide known client, looking to expand their team and recruit D2 Reach Truck Drivers. These are on going opportunities working with world's leading brands. You will be expected to hold an in-date Reach Truck licence however, don't need any experience; we offer full support for you to succeed in your role! First Call Contract Services are an employer of choice for candidates from many backgrounds, such as delivery drivers, warehouse, and customer service. Why work with First Call? • Working with First Call Contract Services gives you many additional benefits!, • Money saving offers and discounts at your fingertips, • 24/7 GP helpline, • Discounted Gym memberships in over 2500 gyms, • Online Payslip access, • Personal Insurance Shifts for Reach Truck Driver: • 3 rotational shift patterns: Monday to Friday AM, PM and Nights Pay • £17.97 per hour Main duties • Driving D2 Reach Truck in a warehouse and manufacturing environment, • Delivering parts to the line, unloading., • Moving pallets, stillages and boxes., • Moving stock around the warehouse, both manually and using MHE., • Checking stock numbers using scanners., • Checking and tagging., • Other tasks when required in the warehouse. Requirements: • Must hold a va...

Interested in an additional income working from home on a part-time basis? The role is to develop a small number of regular re-ordering clients. There is no cold calling. The duties are a mixture of marketing, sales and customer service with the focus on customer care. This role is all about building client relationships. You can build this on a part-time basis to match a full-time income, so that you don't have to commute again. The Company You will be working alongside the direct selling arm of a multi-billion-dollar company, established in 90+ countries having started in 1980. Training and Support A full training and support programme is well established, encompassing online, webinar and seminar trainings. Skills/Experience • Good Social Media skills particularly Facebook, Instagram, X or TikTok, • Interested in helping others improve lifestyle, • Good at building relationships, • Good at networking with other people, • Able to work without supervision, • Self-motivated, • Independent, • Ambitious, • Keen to learn To a large extent your background is not important, although experience in Social Media, particularly Instagram, Facebook, X or TikTok would be an advantage. The main thing is to have the motivation to work without supervision, to have a positive attitude, to be willing to learn and the drive...