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Join Our Banking & Financial Services Team – Financial Crime & Fraud Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you. The Details You’ll Want to Know Start Date: 15th June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time – 40 hours per week Shifts between 6:00 am and 18:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment About the Financial Crime & Fraud Team Our mission is to earn and maintain customer trust, support safe growth for our clients, and contribute to a safer society. Fraud Investigators play a vital role in achieving this mission. What You’ll Be Doing • Gathering evidence from customer claim submissions via in‑app chat and inbound/outbound calls, • Probing for additional information where required, • Investigating claims with empathy, accuracy, and attention to detail, • Making decisions on cases and upholding or declining fraud claims up to £5,000, • Submitting accounts for closure where first‑party fraud concerns are identified, • Triaging cases over £5,000 for escalation, • Safeguarding compromised accounts and taking appropriate action to restore safe account usage, • Providing advice and support to victims of fraud, • Completing all required post‑investigation actions, • Investigate and review payment attempts to ensure customers are not falling victim to a scam, • Reviewing customer accounts and activity to determine if they are committing fraud You Should Apply If You Have… • Excellent written and verbal English communication skills, • Previous customer service experience or similar, • Strong investigative, problem‑solving, and decision‑making skills, • The ability to be both independent and collaborative, • Confidence working to deadlines Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

• Role: British Sign Language (BSL) Interpreters required!, • Start date: May/June 2026, • Location: Work from home, • Salary: £43.96 P/H (40 hours @£91,436, 20 hours @£45,718), • Bonus: Bonus up to 10% PA, • Shifts: 40 hour and 20 hour permanent contracts available, • Operational hours: 8am - 8pm Monday to Sunday, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student’s academic future with their finances! Want to know more, here are the details: • Job Overview – Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks – appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: • ___ - England, • ___ - Northern Ireland Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there’s a question! • A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment., • You will start your day signing into your systems to make sure you are ready to take your first call of the day., • You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. Minimum Skills • Process Excellence, • Collaboration, • Communication, • Emotional Intelligence, • Open-Mindedness, • Critical Thinking, • Solution Orientation Entrepreneurship • A good attitude and the ability to interact with lots of different people., • The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers., • The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets., • The ability to actively listen to a Customer’s query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding, • The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers., • Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift, • Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call “Nesting”., • Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help., • The chance to showcase your skills and fast track your career through our internal progression path., • Employee Assistance Programme and Help at hand, • 24/7 access to a confidential counselling and information line, 365 days per year via the Help@Hand app, • Access to remote GP’s with an unlimited number of video consultations, each up to 20-minute sessions, • Access to online mental health support with registered therapists (subject to referral via the telephone helpline), • Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns., • Eye Care Vouchers, • Target driven incentives and Prizes, • Employee Engagement activities, • Perks at work WOW points including but not limited to:, • Supermarket vouchers up to 5% off – including Tesco, M&S, Asda, Morrisons, Sainsburys, • Hello Fresh – 65% off, • Cinema Perks – up to 44% off, • Samsung – 20% off, • HP – up to 40% off, • Virgin Media discounts available, • EE discounts available, • Look Fantastic – 22% off, • Fitbit – up to 20%, • Garmin – up to 40 %, • Expedia – up to 30%, • Booking.com – up to 60%, • TUI discounts available, • Fragrance Shop – 16% off, • Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Join Our Banking & Financial Services Team – Financial Crime & Fraud Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you. The Details You’ll Want to Know Start Date: 15th June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time – 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment About the Financial Crime & Fraud Team Our mission is to earn and maintain customer trust, support safe growth for our clients, and contribute to a safer society. Fraud Investigators play a vital role in achieving this mission. What You’ll Be Doing • Gathering evidence from customer claim submissions via in‑app chat and inbound/outbound calls, • Probing for additional information where required, • Investigating claims with empathy, accuracy, and attention to detail, • Making decisions on cases and upholding or declining fraud claims up to £5,000, • Submitting accounts for closure where first‑party fraud concerns are identified, • Triaging cases over £5,000 for escalation, • Safeguarding compromised accounts and taking appropriate action to restore safe account usage, • Providing advice and support to victims of fraud, • Completing all required post‑investigation actions You Should Apply If You Have… • Excellent written and verbal English communication skills, • Previous customer service experience or similar, • Strong investigative, problem‑solving, and decision‑making skills, • The ability to be both independent and collaborative, • Confidence working to deadlines Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Are you ready to own and scale a TikTok-led partnerships strategy that blends creators, affiliates and PR to drive real commercial impact? Do you thrive on turning cultural moments into high-performing content, live activations and measurable ROI? Can you lead agencies, creators and internal teams to build a powerful brand presence both online and offline? MacGregor Black is partnering with a high-growth consumer brand to appoint a Partnerships Manager. We're looking for an agile Partnerships Manager to play a fundamental role in shaping PR and content strategy. Working closely with the Head of Digital Growth, you'll be experienced in finding the right commercial mix of PR, creators and brand ambassadors to amplify brand reach. In this role, you will work alongside a TikTok agency, overseeing strategy, performance/ROI, affiliates, live content and operations, supported day-to-day by a Senior Social & Partnerships Executive who reports into you. Beyond creator communities, you'll also be adept in the fields of traditional PR and direct brand partnerships, with the confidence to spark, cultivate and manage business relationships both online and offline. Key Responsibilities: • Serve as TikTok platform manager and key account contact (supported by the Senior Social & Partnerships Executive), leading the strategy and its sustainable growth with the agency., • Drive a unified TikTok organic social presence that reinforces the brand mission, ensuring consistency across content, tone and audience engagement., • Lead and report on performance and success, providing regular insights and data-driven recommendations., • Work alongside the agency to manage TikTok affiliates, including commission structures and tier management, ensuring a commercially sound and scalable affiliate programme., • Own the TikTok Lives strategy, developing a structured approach to live content that drives engagement, reach and conversion., • Understand TikTok backend management (including account settings, analytics, campaign setup), with day-to-day execution handled by the Senior Social & Partnerships Executive., • Collaborate closely with the TikTok agency, aligning on cross-market strategy, content learnings and campaign activity., • Directly manage the Senior Social & Partnerships Executive, responsible for day-to-day organic social activity, customer service, campaigns and TikTok Ads., • Provide clear direction, creative briefs and performance targets, supporting their development and ensuring quality output., • Drive a collaborative and high-performing team environment, with the ability to delegate effectively while maintaining strategic oversight., • Ensure a unified social presence across all channels that reinforces brand positioning and delivers sustainable, long-term growth., • Develop and scale a first-class content creator strategy across all social channels, with a primary focus on the growth of TikTok affiliates., • Coordinate with the TikTok agency to maintain a data-driven and commercially mindful approach, with the ability to quickly pivot into trends and cultural moments, translating these into influencer-led creative concepts for organic and paid channels., • Work with the TikTok agency on end-to-end outreach, recruitment and management of content creators and influencers across all levels, from UGC to brand ambassadors, including contract negotiations, creative briefs and brand alignment., • Working closely with the Head of Digital Growth, cultivate direct creator relationships to support channel performance across Meta, TikTok and all D2C affiliate programmes, using a test-and-learn approach., • Scale and maintain a vibrant community of content creators via online and offline events and networking opportunities., • Lead and manage brand activations from concept through to execution, ensuring alignment with brand values and commercial objectives., • Identify and develop activation opportunities that build awareness, deepen engagement and create compelling content for social channels., • Collaborate cross-functionally to ensure activations are integrated into the wider marketing calendar and communication strategy., • Working with the Head of Digital Growth and the PR agency, coordinate the communication strategy and calendar, including online and offline media publications and creator networks., • Act as the primary point of contact for agency partners, coordinating BAU management of TikTok, including creator gifting, performance analysis, campaign support and organic content. What We're Looking For: • An agile and innately creative thinker with strong attention to detail and a delivery-focused mindset., • Experience with TikTok affiliates and a solid understanding of commercial performance metrics., • Minimum 3 years’ experience in social media, brand communications and/or PR, either brand or agency side., • Experience managing or mentoring junior team members, with a collaborative and empowering leadership style., • A confident communicator and relationship builder, with strong experience in agency management., • Able to work at pace and to deadlines with confidence., • Comfortable working both independently and as part of a team., • Due to the 24/7 nature of social media and international markets, flexibility to adapt working hours where required (averaging 35 hours per week)., • Must hold a valid passport for global travel when necessary (particularly the US). Nice to Have: • Experience within a fast-paced start-up or SME environment., • Established relationships with TikTok., • A strong interest in travel and lifestyle sectors. For more information, please contact Abbie Ward.

We have an exceptional opportunity for an Experienced Service/Breakdown Engineer to join our award winning company where you will receive full training on renewable heating products. Your next position could be with Greener Energy Group, Scotland’s largest retrofit installer of Heat Pumps and Solar PV who are proud to have built up a great reputation where staff and customers feel valued and respected. Recent winners of Octopus Energy's "Cosy Installer of the Year" we are recognised for delivering first class installations a great customer service. We have a dedicated core staff based at our head office in Paisley and we cover the whole of Scotland and the North of England. You can check out our exceptional customer feedback on Trustpilot.com The role will be varied from week to week and will include the following: • Servicing of Boilers and Air Source Heat Pumps (full training will be given on Heat Pumps)., • Reactive maintenance of various heating systems., • Assisting existing heating teams with installation of Air Source Heat Pumps. Benefits of this role include: • The ability to further your career within the Renewable Energy Sector., • Job security along with great job satisfaction with an ethical and fast-growing company., • A good team working environment., • Company uniform, • 28 days holiday pay, plus an extra day for your birthday. Requirements of Role: • Have a Full, Clean Driving Licence, • Work as part of a team and/or on you own as required with a positive attitude. Responsibilities of Role: • Be willing to go the extra mile to maintain our first-class customers service reputation and get jobs finished on time., • Take pride in your work and be respectful of our customers’ homes., • Have good time keeping and attention to detail. Rate of pay: • Attractive Salary package between £38,000 and £42,000 Experience: & Qualifications: • Gas Safe qualified with ACS- CCN1, CENWAT1 as a minimum., • Qualified plumbing & heating engineer (NVQ or equivalent)., • Unvented qualifications and experience necessary., • 5+ years of plumbing/heating experience., • Heat Pump, Oil and LPG requalification and experience adventitious but not a requirement., • Physically fit to be able to carry out all the duties required for the role. If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application. **Please do not apply for this job without the necessary qualifications. Job Type: Full-time Pay: £38,000.00-£42,000.00 per year Application question(s): • Ability to work away from home when requried Experience: • time served plumbing and heating: 4 years (required), • Heat Pump: 1 year (preferred), • servicing heating systems: 3 years (required) Work Location: On the road

Head of Ecommerce Role Profile Reports to: Directors Location: Glasgow, office based Salary: Dependent on experience Hours: 42.5 hours per week (8.30am to 5.30pm) Company Introduction Trespass is a leading outdoor clothing and equipment brand known for its commitment to performance, quality, and affordability. With over 300 retail stores worldwide and an established web presence in the UK along with exciting opportunities to further expand into Poland, Canada and Germany, Trespass designs gear to suit everyone from casual adventurers to serious outdoor enthusiasts. The brand offers a wide range of products, including waterproof jackets, ski wear, hiking boots, and camping gear — all engineered to withstand the elements while offering comfort and style. Trespass prides itself on innovation and accessibility, making the outdoors open to all. Role Overview As the Head of Ecommerce, you will lead our online business across the Trespass and Nevisport websites, marketplaces, and international channels. You will oversee our Trading, Performance Marketing, Merchandising, Content Marketing, Optimisation (SEO, GEO), Marketplace, Development, BI, Customer Service and Photography teams as well as reporting directly to the company owners/ Directors. You will be responsible for delivering revenue growth, optimising the customer experience, and have full ownership of digital trading performance. Additionally, you will demonstrate operational excellence across our ecommerce platforms and marketplace channels. This is an exciting opportunity to contribute to the growth of a successful and well-known brand. What does a typical day look like? • You will be responsible for Trespass and Nevisport Ecommerce websites including Trading, Website Merchandising, Tech Platform Ownership (Adobe Commerce, Rithum)., • Lead Amazon strategy across 1P and 3P., • Manage a team of over 35 people and co-ordinate with external service providers., • Oversee UK and International Marketplace Strategy., • Manage trading calendar and ecommerce metrics, as well as courier management., • Drive UX, CRO, and website development to enhance customer experience., • Responsibility over forecasting, budgeting, and product planning for online exclusives and Amazon 1P., • Ensure PCI compliance, website security (including WAF), and domain estate management. Skills • Pricing & promotion strategy, • Revenue optimisation mindset, • Strong financial literacy (P&L understanding), • Paid Search & Shopping, • Paid Social understanding, • SEO fundamentals, • Marketplace marketing, • Attribution awareness, • On-site merchandising strategy, • Product prioritisation, • Conversion optimisation, • Seasonality & demand planning, • Promotion execution, • Ecommerce platforms (Adobe Commerce), • APIs, • Site architecture, • Hosting/CDN, • Security awareness (PCI, WAF, fraud prevention), • Ability to brief and manage developers, • Amazon Vendor vs Seller models, • Buy Box mechanics, • Marketplace fee structures, • Listing optimisation, • Channel conflict management (DTC vs Amazon), • Delivery SLAs & cost structures, • Returns management impact, • Fulfilment performance metrics, • Impact of logistics on conversion, • Experience with Magento/ PHP based architecture appreciated but not a pre-requisite About You • Prior experience in a senior ecommerce or digital trading role., • Confident leading cross-functional teams and external partners., • Experience in managing platforms, marketplaces, and international trading., • Demonstrated experience leveraging AI-driven tools to optimise customer journeys – e.g. personalisation engines, predictive analytics, or dynamic pricing algorithms., • Ability to interpret machine learning insights from recommendation systems, search optimisation models, and customer segmentation tools to inform merchandising and content strategies. Working for Trespass • You will receive 30 days holiday, inclusive of Bank Holidays. This entitlement increases 32 days after 2 years’ service to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to, • Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors, • Relaxed dress code, • Free parking as there is nothing worse than parking meters and additional costs, meaning…. buy the coffee! We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply. Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.

Why Join Huntswood? At Huntswood, our people are at the heart of everything we do. As a trusted Business Process Outsourcer (BPO), we partner with leading brands to deliver exceptional customer experiences — and we invest heavily in developing our teams to do just that. Whether you join us on a fixed‑term contract or as a permanent employee, you’ll gain variety, career progression, and the support you need to reach your goals. Huntswood is now part of ResultsCX, a global leader in Customer Experience Management, giving you even more opportunities to grow in a fast‑moving, forward‑thinking organisation. CUSTOMER SERVICE TEAM LEADER (FRAUD) We currently have an exciting opportunity for Customer Service Team Leader within our fast-paced Banking campaign working from our Glasgow City Centre Office. As a Customer Service Team Leader, you will act as the glue that holds the team together, providing guidance, support and motivation to the team to reach effective customer satisfaction. Start Date: Monday 11th May 2026 Location: Glasgow City Centre Office Job Type: Full-time, Permanent Hours: 37.5 hours per week Monday - Sunday on a rotation between 8am - 8pm. Role Requirements • Ideally you will have a minimum of 12-18 month’s experience managing a Financial Services/Banking team within a contact centre or fraud operations environment., • A proven track record in delivering against objectives related to quality, risk controls, and regulatory requirements is essential., • Strong ability to manage workflow, prioritise investigations, and ensure the team meets fraud handling SLAs and case resolution deadlines., • Skilled in analysing trends, team performance data, and risk indicators to drive process improvements and reduce losses., • Proven ability to build effective working relationships with internal stakeholders to support a seamless end‑to‑end fraud management process., • Comfortable working in a high‑pressure, fast‑paced environment with the ability to adapt quickly to evolving fraud patterns, regulatory changes, and operational priorities., • Strong communication skills, with the ability to inspire, influence, and engage a team ensuring consistent delivery of high‑quality investigative outcomes., • Commitment to maintaining a culture of compliance, accuracy, risk awareness, and customer protection across the team. Key Responsibilities: • Creating a sense of urgency within the team by building an energetic and engaging culture., • Understand and buy into the overall aims and objectives of the company and provide clear communications to your team., • Ability to interpret data, spot trends and put in place action plans to remedy short falls., • Developing team members in line with their personal development plans and performance reviews - utilising call recording sessions, internal training and one to one sessions., • Ensuring full adherence to regulatory requirements., • Learning, retaining knowledge and coaching staff on detailed knowledge., • Presenting new processes to staff ensuring all advisors are fully trained. Your Benefits & Perks • Comprehensive Training with experienced Trainers, • Life assurance - providing coverage at 1x your basic salary in the event of unforeseen circumstances, • Health Cash Plan - helping you claim back the cost of everyday healthcare, • ‘Perks at work’ staff discounts - access to our intranet with exclusive discounts from leading retailers such as Apple, M&S, Expedia and many more…, • Colleague Recognition Scheme – Become a Huntswood Hero!, • Regular colleague engagement activities where you could earn additional incentive, • Access to an online Well-being centre that has a variety of tools to nurture your overall health, • Free Fruit, Tea, Coffee & Hot Chocolate on site, • Payday pizza! Enjoy some pizza on us every Wednesday before each payday when working on site, • Discounted Premium City Centre Parking, • Refer a friend scheme (earn £1000 for each person you refer), • Mentorship program to grow and develop within the company Committed to Inclusivity Huntswood, a ResultsCX company, is an equal opportunity employer. We welcome applications from all backgrounds and are proud to be a Disability Confident employer. We guarantee an interview for all disabled applicants who meet the minimum criteria. For your safety, please note: Huntswood will only request contact details via email when first reaching out — we will never ask for additional personal information at that stage.

Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. Delivering great customer service means having great people behind the scenes – people who understand our customers and are driv

Simple Online Healthcare in Glasgow is hiring a full-time German-speaking customer service representative.

A Global Loss Adjusting Organisation are seeking an experienced/talented Claims Handler (Adjusting Executive) to join their highly successful Domestic Major Loss team in Glasgow. The Adjusting Executive role is a technical role, supporting Loss Adjusters with their work throughout the handling of these claims. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD59. JA Ref: (phone number removed)i. For all other vacancies, take a look at our website - (url removed)

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD231. For all other vacancies, take a look at our website - (url removed)

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD210. For all other vacancies, take a look at our website - (url removed)

Field Service Engineer – Heavy Plant & Equipment - Glasgow & surrounding areas A major dealership specialising in Heavy Plant & Equipment are looking for a Field Service Engineer to maintain their state of the art Heavy Plant & Equipment throughout the region. Role: Field Service Engineer Area: Glasgow & surrounding areas Salary: £20.20 per hour (£40,440.40 basic) + frequent overtime + benefits What’s on Offer: Overtime paid at time and a half or double time after 12pm Saturdays 25 days annual leave + 8 days bank holiday High rate pension contributions Medical and dental family health plan Wellbeing App offering discounts and vouchers Company bonuses Paid door-to-door Company van + fuel card Laptop and phone Life Assurance: 4x annual salary Uniform, full PPE Annual OEM trainingThe requirements of the Field Service Engineer will be: As Field Service Engineer, you will be required to manage the service and repair of construction equipment within your region Diagnose mechanical faults of machinery through use of your knowledge and diagnostic equipment provided Accurate completion of paperwork and system entries based on work carried out Act as the main point of contact for the customer, providing the best and most professional service possible Work in accordance with company health and safety standardsThe ideal candidate for Field Service Engineer will be: Qualified in an Engineering NVQ Level 3 or equivalent within Plant, Agricultural, HGV or related Experienced in the repair and maintenance of Heavy Plant Proven hydraulic and electrical competency, with technical experience in engines and transmissions Welding and fabrication experience is desired Strong problem solving skills Apply online or call (phone number removed) for a confidential discussion / (url removed) Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations

Yellow 42 are looking for EXPERIENCED waiting staff for temporary assignments to work in Glasgow and the surrounding areas. We work with clients across Glasgow from pubs to 5 star resorts and everything in between. Working on behalf of high end prestigious clients we are looking for waiting staff for restaurants and high volume banqueting, meetings and events. What we are looking for You MUST be able to demonstrate that you have worked in hotels, bars or restaurants in the UK Be able to demonstrate that you can deliver exceptional customer service Have a positive can do attititude Have a personable and enthusiastic personality Candidates with bar experience will be at a distinct advantage What we offer Weekly pay Competitive rates of pay Great venues to work in Flexibility Online training Please note that we do not offer skilled worker sponsorship visa and you must be able to prove full right to work in the UK

Estimator Uniting what’s next in traffic. Estimator - 12 Month FTC At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We embrace diversity and create what’s right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation. To ensure an inclusive recruitment experience for everyone, if you need any reasonable adjustments or support at any stage of the process, please contact us at (url removed) so we can work together to meet your needs. For more information on the recruitment process, please visit our Recruitment Journey page on our website. A 12 month FTC opportunity has arisen within our Proposals team, for an Estimator responsible for the timely submission of competitively priced, technically and commercially sound offers through: • Taking ownership of and managing assigned opportunities from initial bid/no bid assessment through to final submission and post-tender support, • Examining and interpreting customer specifications & site drawings for equipment take offs and services., • Coordinating cross functional cost and quality input from Consultancy Services, Field Services and Sales to tight timescales, • Collating all costs and calculating accurate prices for the proposal, • Discussing win strategy and making suggestions to sales and contract managers to determine the best price to submit, • Preparing summary sheets and obtaining management approval for proposals in accordance with company processes, • Providing information to assist Regional Sales Managers to follow up and progress submitted proposals. Responsibilities: • Manage the end to end preparation of submissions, coordinating technical, cost and commercial information into accurate, compliant and competitive proposals in line with company processes and timescales., • Interpret customer specifications, drawings and requirements to develop robust cost build ups for ITS products (including road signals and related systems), ensuring technical and commercial integrity throughout the submission., • Lead the collation and challenge of cost inputs from Consultancy Services, Field Services and other internal stakeholders, ensuring assumptions, risks and opportunities are properly understood and reflected in pricing., • Develop and recommend competitive pricing strategies, contributing to bid / no bid discussions and win strategy development in collaboration with Sales and Contract Managers., • Maintain ownership of offer governance, including preparation of pricing summaries, management approval documentation and compliance with internal commercial and approval frameworks., • Work closely with Regional Sales Managers and Field Services Area Managers to align proposals with customer drivers, competitive pressures and regional delivery considerations, and to support post submission clarification and progression., • Manage multiple offers concurrently, applying strong planning, organisation and time management skills to meet tight deadlines while maintaining a high level of accuracy and quality., • Operate with a high degree of autonomy, taking responsibility for day to day proposal management while engaging with functional management for direction, escalation and continuous improvement. Qualifications & Experience: • A proven track record in estimating including specification and drawing interpretation, collating detailed cost inputs and developing accurate, competitive pricing strategies, • Working knowledge of Intelligent Traffic Systems or similar technical products, • Cross-functional co-ordination skills, with the ability to influence and align stakeholders and a strong dedication to teamwork, • Dedication to the task, with good planning, organisation and time management with the ability to manage multiple proposals to tight deadlines, • Customer focussed, understanding customer drivers, competitive pressures, bid/ no-bid considerations and margin protection, • Time management, the ability to manage internal and external relationships and good attention to detail are vital for the role. We offer: • Competitive base salary with an annual bonus., • Continuous training and learning opportunities to support career development., • 26 days of holiday, increasing up to 29 with length of service., • 37.5-hour working week, with the benefit of flexible working, • Excellent pension, with matching contributions up to 10% of pensionable salary., • Flexible benefits package to suit your personal needs., • Investment in personal development and support for membership of professional institutions. How do I apply? We can only accept online applications. Click the “Apply Now” button below to submit your application. About Us: We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. What else do I need to know? To stay up to date with what we’re up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletter here

Mobile Towbar Fitter - Home Based - Flexible Hours • £34,000 to £40,000 depending on experience and location, • Plus bonus earnings up to £4,000 per year, • Monday to Friday, • Flexible working hours, • Quieter period between October and January with full pay maintained, • Company vehicle with fuel card and satellite navigation, • Tools provided, with support to build your own kit, • Tablet provided with full training, • Workwear and PPE supplied, • Overtime available during busy periods, • Ongoing support from a dedicated team, • 3 to 4 weeks training provided, working alongside an experienced fitter If you want to work for an established, nationwide and rapidly growing company that trusts you to manage your own work, with flexibility and support and no micromanagement, then this could be the job for you THE COMPANY & ROLE A leading UK automotive installation business with a strong nationwide presence. With a network of employed engineers operating across the country, they continue to grow due to high demand for their specialist services, with over (phone number removed) star reviews. This role offers the opportunity to work independently while being fully supported by an experienced head office team who manage bookings, logistics, and customer coordination. This is a field based role where you will work from home, travelling to customer locations within roughly a 80 mile radius. Parts are delivered directly to your home, allowing you to plan your day efficiently. Typically you will complete 2 to 3 jobs per day, depending on the vehicle and complexity. There is flexibility around start and finish times, as long as the work is completed. ESSENTIAL TO APPLY • Proven experience fitting towbars is highly desirable, • Candidates with a strong mechanical or electrical background are encouraged to apply, including vehicle technicians, mechanical fitters, field service engineers, or those with hands on installation experience, full training can be provided, • Ability to install electrics and wiring confidently, without supervision, • Full UK driving licence, • Comfortable working independently and managing your own schedule, • Strong focus on quality workmanship and customer service ROLE AND RESPONSIBILITIES • Install towbars and associated electrics on a range of vehicles, • Travel to customer locations to carry out installations, • Ensure all work is completed to a high standard, • Maintain a professional and customer focused approach on site, • Manage your own daily workload and travel efficiently, • Complete job records using provided systems and equipment Please note this role involves working outdoors throughout the year, and while flexibility is offered, some days may be longer depending on workload and travel. Please apply online and contact Adam Dyson for further information. . The Clever Fish Recruitment review all applications. However due to the high volume of applicants we receive, unfortunately we are not always able to respond to every applicant individually. If you’ve not heard from us within 5 working days, on this occasion your application has not been successful. . The Clever Fish Recruitment is acting as an Employment Agency with regards to this vacancy. As an Equal Opportunities employer, we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. . By making an application to a job advertised by The Clever Fish Recruitment or providing your contact information to show interest in a job advertised by The Clever Fish Recruitment, you consent to the disclosure of your information to The Clever Fish Recruitment to assist our legitimate business needs. This includes agreeing for The Clever Fish Recruitment storing your information and allowing us to contact you regarding suitable job opportunities. You are within your rights to ask us to remove your information at any time

Office Manager Location: West Dunbartonshire Salary: Competitive (dependent on experience) Job Type: Full-time, Permanent About the Company We are recruiting on behalf of a growing and dynamic business who supply specialist products across the UK. Operating from a close-knit and fast-paced environment, the business prides itself on efficiency, teamwork, and delivering an excellent service to its clients. The Opportunity We are seeking a highly organised and proactive Office Manager to take ownership of the day-to-day running of our office function. This is a pivotal role within a small team, offering the opportunity to make a real impact by improving processes, supporting colleagues, and ensuring smooth operational delivery across the business. You will work closely with the wider team, and play a key role in maintaining high standards of organisation, communication, and customer service. Key Responsibilities Oversee the daily operations of the office, identifying opportunities to improve processes and contribute to overall business efficiency Support and coordinate a small team of part-time office staff Manage invoicing, debtor reporting, and financial administration using online accounting systems Produce and maintain accurate reports relating to stock, orders, and business performance Maintain and update internal systems, spreadsheets, and records using Microsoft Office (particularly Excel) Liaise with internal teams and external clients to ensure smooth order processing and delivery Support wider business functions, during busy periods About You Proven experience in an office management or senior administrative role, ideally within a small business environment Highly organised with strong attention to detail and the ability to manage multiple priorities Confident communicator with a professional and approachable manner Experience supervising or coordinating team members Comfortable working with financial data, reporting, and invoicing systems Strong IT skills, including Microsoft Office (Excel essential) Self-motivated, adaptable, and able to work both independently and as part of a team Willing to take a hands-on approach and support different areas of the business when required What our clients Offers A supportive and collaborative working environment The opportunity to take ownership of your role and make a visible impact A varied position within a growing business Ongoing development and the chance to grow with the company If you are a motivated and capable Office Manager or Senior Administrator with the above experience and attributes and are looking for a role where you can truly add value, we would love to hear from you. How to Apply Please submit your CV along with a brief covering statement outlining your suitability for the role. Total Recruitment Group operates as an recruitment agency for permanent roles and a recruitment business for temporary roles

Client Services Account Manager An exciting opportunity for a client-focused professional to manage key accounts within the construction and building products sector, supporting client relationships, project coordination and service delivery across architects, contractors and developers. If you’ve also worked in the following roles, we’d also like to hear from you: Client Relationship Manager, Customer Success Manager, Key Account Coordinator, Client Services Executive SALARY: £45,000 per annum + Car Allowance LOCATION: Home-Based (Remote) with Nationwide Client Visits JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Client Services Account Manager to support and develop key client relationships within the construction and building products sector. As a Client Services Account Manager you will work closely with architects, developers, contractors and key stakeholders, ensuring a high level of service delivery and supporting project specifications from initial engagement through to completion. The Client Services Account Manager role involves coordinating CPD presentations, maintaining strong client relationships and supporting ongoing projects across sectors including education, MOD, boutique hotels and high-end residential developments. As a successful candidate, you will join a market-leading organisation, dating back to 1838, known for its expertise, quality and innovation within the construction and building products industry, providing the opportunity to work on high-profile and prestigious projects and build strong, long-term client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Client Services Account Manager include: • Manage Key Accounts: Build and maintain strong relationships with existing clients across multiple sectors, • Client Engagement: Act as a primary point of contact for architects, contractors, developers and stakeholders, • Project Coordination: Support projects from early engagement through to completion, ensuring client requirements are met, • Specification Support: Work collaboratively with stakeholders to support product specifications within project plans, • Deliver CPD Sessions: Coordinate and deliver CPD presentations to clients and industry professionals, • Stakeholder Liaison: Maintain regular communication with estate managers, facilities managers and decision-makers, • Service Delivery: Ensure a high standard of Client Services and responsiveness throughout all interactions, • Sector Support: Assist with projects across education, MOD, boutique hotels and residential developments, • Regional Coverage: Support clients across a designated UK region, including travel where required, • Product Feedback: Provide client insights to support continuous product and service improvement CANDIDATE REQUIREMENTS • Previous experience in account management, Client Services or customer relationship roles, • Proven experience of managing client relationships within a B2B or construction environment, • Experience working with architects, developers, contractors or building products, • Strong communication and stakeholder management skills, • Ability to coordinate projects and manage multiple priorities, • Experience delivering presentations or client briefings, • High level of organisation and attention to detail, • Customer-focused approach with a commitment to service excellence, • Ability to work independently and manage a regional workload, • Willingness to travel nationally as required BENEFITS • Car allowance • Pension scheme • 21 days holiday + bank holidays • Opportunities for professional development HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14655 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Company description: GXO Logistics Supply Chain Inc. Job description: Are you a skilled Class 2 (Cat C) Driver searching for a reliable, long-term role? Do you enjoy being out on the road and making customers smile with every delivery? If you're ready to join a team that values your expertise, wed love to hear from you! Here at GXO, were working together with B&Q and are looking for highly experienced Class 2 Driver to join our Store to Home team in Great Western Road, Glasgow (G15 8TB). Youll be working on a full-time , permanent basis, following a two-week rotating shift pattern: Week 1 Monday to Friday / Week 2 Sunday to Thursday, with a start time at 11:00. The role is contracted to 40 hours per week. Pay, benefits and more: As a Class 2 Driver, youll receive: An hourly rate of £14.70 ,that is an annual salary of £30,576.00 Overtime pay of £22.05 per hour (when applicable, paid over 40hrs) On-going annual CPC training Holiday pay and Workplace pension B&Q store discount upon successful completion of probation period A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more! Access to GXO University home to a wealth of online training courses, meaning your development never ends! What youll do on a typical day: Delivering products to customer premises (room of choice) on multidrop basis an average of 16 drops per day off peak and 24 drop per day in peak season Maintain accurate driving/working time records using the Tachomaster system and manual entries to record all working hours as required by the WTD regulations Operate company vehicles in a safe, legal, and efficient manner Ensure all products are checked off the vehicle and the customer receive the correct products and delivery documentation Keep customers informed of their estimated time of delivery and where issues occur communicate with in a polite and courteous manner What you need to succeed at GXO: Previous experience in multidrop, store deliveries preferable but not essential A full UK driving licence with category C Entitlement No more than 6 penalty points on your licence (no DD, DR, DG, BA, CD, AC, LC or TT endorsements) An up to date CPC and Digital Tachograph Excellent customer service skills, both written and verbal Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check) Be prepared to commute to Great Western Road, Glasgow (G15 8TB) for the required shift pattern We engineer faster, smarter, leaner supply chains. TPBN1_UKTJ

BMS Commissioning Engineer Salary: Up to £55,000 + Excellent Benefits What You'll Get as a BMS Commissioning Engineer Salary up to £55,000 Company car or car allowance Private healthcare for you and your family, including access to an online GP Annual bonus scheme About the Role We're looking for a skilled BMS Commissioning Engineer to join our growing team, delivering high-quality building automation and energy management solutions across commercial and industrial environments. You'll play a key role in commissioning, optimising, and troubleshooting BMS systems-ensuring performance, efficiency, and client satisfaction at every stage. Key Responsibilities Deliver a best-in-class service with a strong focus on customer satisfaction Conduct site inspections and system assessments (HVAC, lighting, controls) Define project scope and requirements with clients and project managers Develop and initiate commissioning plans, procedures, and schedules Configure and programme BMS hardware and software (controllers, sensors, interfaces) Perform functional testing and validate system performance Diagnose and resolve technical issues during commissioning and post-installation Collaborate with internal teams and clients to optimise system performance Provide training and support to end users Produce commissioning documentation, reports, and as-built drawings Stay up to date with industry trends, technologies, and best practices Contribute to continuous improvement of processes and BMS capabilities About You 3+ years' experience in BMS commissioning and troubleshooting (commercial and/or industrial) Strong knowledge of HVAC systems, electrical systems, and control strategies Experience with Trend, Schneider, Tridium or Sigma systems (preferred) Proficient in configuring and programming BEMS components Familiar with protocols such as BACnet, Modbus, LonWorks, and Ethernet/IP Strong problem-solving and diagnostic skills Excellent communication and organisational abilities Detail-oriented with a structured approach to project delivery Team-focused with a collaborative mindset Knowledge of energy efficiency, sustainability standards, and UK regulations (advantageous) Full UK driving licence

Our client (who is a commercial removals company based in the G41 area of Glasgow) is currently looking for experienced Warehouse and removal porters to work on an ongoing basis. With this position, you will be assisting and supporting in the warehouse/out in the field, dealing with loading and unloading of commercial goods and effects. The entails lifting of office and commercial furniture and boxes either from a container or vehicle. Key Tasks To ensure all customers personal effects are packed and handled correctly.Where storage is required, all goods received into the warehouse are correctly stored in a safe manner. Where necessary export wrap personal effects to the required standard and packed into bespoke packing crates/cases. All work to be carried out in a safe and timely fashion. For export relocations, ensure all customers personal effects are correctly labelled prior to leaving their residence or warehouse and all necessary paperwork has been completed prior to returning to the Office. Ensure the condition of goods when collected/delivered are accurately recorded and all items are correctly detailed on inventories. Correct vehicle loading and unloading. To assist with storage container loading and unloading. Assist with maintaining a clean and tidy working environment, including yard area, and the safe and correct disposal of packaging debris. Ensure vehicles are always clean and tidy and transit blankets are correctly folded and placed neatly either in containers or in the vehicle. Employer Expectations Skills/Knowledge/Experience etc Reasonably fit as there will be lifting of commercial goods and personal effects. Be able to work on own initiative as well as within a team. Willing to learn all aspects of the business. Attention to detail. Good Customer Focus and Service. If the above is of interest then please (in the first instance) submit your application. Suitable appliants will then be contacted to complete an online registration and provide evidence of Right to Work before being introduced to the client. INDLIV

Transport Coordinator Private Hire Dispatcher – Full-time and part-time positions available. Fast-paced role with real responsibility. If you thrive in a fast-moving environment where every decision matters, this is where your impact is felt instantly. Our client is building a modern, reliable private hire operation powered by strong systems, great people, and high service standards. As they continue to grow across Glasgow, they are looking for a Dispatcher who wants to be part of a business that is investing in both technology and its people. This is a central role within their operation, where you will coordinate bookings, support Drivers, and ensure their service runs smoothly every day. What you’ll gain: £27,000 – £28,000 depending on experience. Part-time hours also available (pro rata for part time hours) – to be discussed. 42 hours across 4 or 5 days, on rotation – full-time hours. A fast-paced, engaging environment where your decisions matter. Ongoing training and development as our client invest in your growth. A supportive team culture with clear communication and collaboration. Free parking and pension. Genuine progression opportunities within a growing business. What you’ll be doing: Managing live bookings and dispatch operations. Allocating jobs and coordinating Drivers efficiently. Supporting Drivers during shifts and resolving issues quickly. Handling customer calls professionally and calmly. Monitoring delays and maintaining service standards. Using dispatch and internal systems accurately. Working closely with the operations team to deliver a reliable service. What you’ll need: Experience in dispatch, logistics, transport, or similar coordination roles is desirable. IT literate. Excellent customer service and telephone manner. Confident managing your own workload. Good knowledge of Glasgow or ability to learn quickly. Confidence using systems in a live, fast-paced environment. Availability to work rotating shifts including days, nights, and weekends. Ideally a full UK driving licence due to shift patterns. Strong attention to detail and accuracy. This role includes a short online recruitment process which takes around 10 minutes to complete. It is designed to help you demonstrate your experience and ensure a strong match between you and the role

Closing date: 12-05-2026 Customer Team Member Location: 229 Broadgate , Grasmere, LA22 9TA Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community – get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream– a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at (url removed)/apply-process and our inclusion commitments at (url removed)/diversity-inclusion As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date. #3

International Payroll Specialist Competitive + Bonus Glasgow, UK 12 month FTC At IRIS FMP International, part of the IRIS Software Group, we help businesses pay their people across the world - accurately, on time, and in full compliance with local laws. Our International Operations team manages payroll delivery in multiple countries, working closely with clients and in-country payroll partners to make sure everything runs exactly as it should. We’re organised, precise, and great at building strong, long-term relationships. We’re now looking for a Senior International Client Payroll Executive to join us on a fixed-term contract until January 2027, covering maternity leave. What the Team Does Our team sits at the heart of international payroll delivery for IRIS. We connect clients with our network of in-country partners - coordinating data, managing timelines, and ensuring every step of the process happens on schedule. Each Advisor looks after a small group of key clients (typically 5-10) covering 10–15 country payrolls across the UK and continental Europe. It’s a role that blends structure, service, and partnership - giving you the chance to build trusted professional relationships (and often genuine friendships) with the clients who rely on you. What Will You Be Doing? • Manage the end-to-end payroll process for your portfolio of international clients, • Coordinate the flow of data between clients and payroll partners, ensuring accuracy and timeliness, • Act as the main client contact - answering questions, resolving issues, and keeping everyone informed, • Track key deadlines and make sure every payroll cycle stays on schedule, • Support audits and maintain accurate documentation for compliance, • Monitor KPIs / SLAs and report performance clearly, • Review and improve internal processes to make life easier for clients and colleagues, • Check in regularly with clients to plan ahead and strengthen relationships This is a well-structured, stable role - typically busier towards month-end, with quieter periods at the start of each month for client check-ins and forward planning. What Are We Looking For? • Excellent customer service and relationship-building skills - you’ll be the trusted point of contact for some of our largest global clients, • Confident managing multiple deadlines and stakeholders across different time zones, • Highly organised with strong attention to detail, • Proactive, calm under pressure, and able to prioritise effectively, • Fluent in English; an additional European language such as French, Spanish, or Italian would be a real plus, • Confident using Microsoft Excel and Office 365, • Previous experience in a client-facing payroll, operations, or service environment, • Experience working with international or multi-country payrolls would be advantageous, especially if you’ve coordinated between clients and in-country partners to deliver accurate, compliant results What Can IRIS Offer You? • The opportunity to manage global client relationships and oversee payrolls across multiple countries, • A supportive, friendly, and collaborative team culture, • Clear structure and stability - predictable monthly cycles and long-term client partnerships, • Remote working anywhere in the UK, • Professional development within a respected global payroll brand, • The satisfaction of helping businesses pay their people correctly, every time Our Application Process We believe hiring should be fair, transparent, and supportive: Apply Online Send us your CV and a few basic details - no lengthy forms or unnecessary steps. Initial Interview (plus Online Assessments) You’ll have an informal chat with our Talent Acquisition team, followed by: • CCAT: a short 15-minute timed test., • EPP: an untimed personality questionnaire. Competency & Technical Interview (MS Teams) You’ll meet with the Hiring Manager and their Manager for a relaxed, competency-based conversation, plus a short quiz to explore your general payroll knowledge and approach to client management. Ready to Join Us? If you’re organised, people-focused, and enjoy bringing order and clarity to complex global processes, we’d love to hear from you. Apply today and help us deliver world-class payroll operations for clients around the world

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive . Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team , youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it? What will you be doing? Youll investigate, detect, and prevent gas and electricity theft in residential and commercial properties. Youll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken. You'll collect evidence and provide information to the client to decide next steps. Youll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de-energising/disconnecting the supply. Do you take pride in your customer service skills? As a Revenue Protection Officer youll be proud of your work and demonstrate professionalism and integrity. Youll also have the ability to remain calm and professional and confronting situations. Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all youll need is a positive, proactive, and solution-oriented mindset. Are you joining on a single fuel basis? Youll also be upskilled by the company to become a qualified dual fuel engineer! Youll get full training on revenue protection and conflict management. What youll bring Valid UK driving licence - You must have a full UK licence and have less than 6 points. For Dual Fuel applicants: CCN1 / CMA1 / CMA3 with MET1 For Electric-only applicants: MOCOPA (Single-Phase or Three-Phase) / NVQ Level 3 Electrical Installation / City & Guilds 2365/2330/2357 / or Smart Metering (Electricity) Level 2 Strong customer service background with the ability to remain calm and professional in challenging situations Nice to have (but not essential): 3-phase qualification / CT / Medium Pressure Whats in it for you? Salary: Single fuel - £36,431 per annum Single fuel (3 phase/CT) £37,515 per annum Candidates joining on a single fuel basis will be required to upskill to dual fuel, upskill training will be provided by the company. The salaries stated above apply during the initial training period, and upon full qualification at the dual fuel level, will increase to £42,285 Dual Fuel - £42,285 Dual Fuel (3 phase/CT) - £43,370 We offer a range of benefits designed to support your life in and out of work, some of which include: £2000 per year safety and attendance bonus Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van/vehicle and fuel card for business use Discretionary bonus scheme 22 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Standby / Overtime / Call out About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-LW #Seeka INDREG TPBN1_UKTJ

Our client is looking to recruit a Casualty Claims Handler within their Liability team in Glasgow. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service. Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD252. For all other vacancies, take a look at our website - (url removed)

Flexible Opportunity (Full or Part-Time) Looking for a flexible opportunity that fits around your life — whether you’re seeking full-time or part-time work? Imagine running your own local business, close to home, working at your own pace and around your lifestyle and commitments. This opportunity allows you to be self-employed while benefiting from a proven business model and ongoing support. The Role You’ll visit customers in their homes to: Advise on a range of home improvement product solutions Measure and provide tailored recommendations Place orders and manage customer relationships Return to install products once manufactured, ensuring a high-quality finish every time No previous experience is required. Most people who succeed in this role start without industry experience and develop their skills through structured training and ongoing support. If you’re approachable, confident communicating with people, and passionate about delivering excellent service, you’ll be well suited to this opportunity. Why This Opportunity Works You’ll enjoy the benefits of working for yourself, without being on your own: Customers are provided for you — no need to self-generate leads High customer conversion rates Focus on delivering outstanding service and repeat business Flexible working hours — manage your own diary and workload Training & Support You’ll receive a comprehensive support package designed to set you up for long-term success, including: Full professional and practical training as you start and grow Ongoing local business and management support A complete sales toolkit, including product samples, tablet, and software A full installation toolkit, including measuring equipment and tools Branded clothing and personalised marketing materials to present a professional image Apply online today and discover whether this opportunity is the right fit for you

Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for… A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have... Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority #Priority

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… Start Date: Various 2026 Salary: £(phone number removed) Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have... Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Online Customer Service Advisor. Provide professional and friendly customer service via phone, email and live chat. If you are a confident communicator who enjoys working in a fast‑paced, customer‑focused environment, this could be the perfect opportunity to develop your career in a creative and

Making our customers feel at home through exceptional service. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. We want every store visit to be exceptional for our customers, so you ll work clo

Customer Service / Sales Administrator. Working as part of a busy sales and customer service function, your responsibilities will include:. Processing customer orders via phone, email and online portals.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Services Assistant will:. Display passion for delivering excellent customer service.

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. Proven experience in sales or customer service role. Excellent communication

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Service Assistant will:. Display passion for delivering excellent customer service.

Join our Glasgow Sales Team, and you'll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. You'll use your energy and ambition from similar roles where you've

You are all about making our customers feel great and leaving them with that Savers smile. The challenge doesn’t stop there – our SAs are well known in their store, as they get the opportunity to connect with their local community and offer our customers the best deals on the high street. Aviva

Whether you’re replenishing stock, working on Market Street, or serving customers at the checkouts, you’ll play a key role in creating a great shopping experience – with energy, smiles and brilliant service. We’re looking for people who are equally as passionate about putting customers first

A recruitment agency in the United Kingdom seeks a Logistics Operative for their Peterlee site.The ideal candidate will support warehouse operations and stock control, ensuring compliance with health and safety standards.Responsibilities include managing stock movements, processing deliveries, opera

The role involves checking off and putting away parts accurately, as well as picking and packing for customer orders while adhering to health and safety standards.

A warehouse services provider in Glasgow is seeking Warehouse Operatives for various shifts.

A recruitment agency is seeking Reach Forklift Drivers/Warehouse Operatives for a Glasgow-based client.The role offers a salary of £25,735 per annum with a schedule of Monday to Thursday, 6am to 4pm.Responsibilities include checking goods, managing documentation, and conducting inventory checks.Ide

DX are a market leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services. We provide a wide range of specialist delivery services to both business and residential addresses across the UK and Ireland. Our goal is to Deliver Exactly to our

The role involves fulfilling customer orders in a fast-paced environment with shifts from Sunday to Thursday, 10:00pm to 6:00am.

DX Delivery in the United Kingdom is seeking Warehouse Operatives for afternoon shifts.Responsibilities include safely loading and unloading freight, adhering to safety protocols, and maintaining a tidy warehouse environment.Employees enjoy benefits such as competitive pay, life assurance, maternity

Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match. Ensure all received stock is ‘put-away’ in the correct locations within the Warehouse and all goo

It’s also important that you care about your team, our customers and our goods. Most of all, you’ll work hard to make sure our drivers leave the warehouse on time and with the right orders in their trucks, so our customers get the food they need. Do you have passion for delivering great service?