Customer service online jobs in SheffieldCrear alertas

Job Overview An exciting opportunity has become available to join our high performing Client Services team as an Account Manager, being the primary point of contact for our new and existing customers here at Paragon. Reporting into the Senior Account Manager, the purpose of this role will be to provide excellent customer service, account development, project management, communication and coordination. Managing customer enquiries and projects from initial request through to completion and ensuring expectations are met and exceeded. Hours: Monday to Friday 9:00am - 5:30pm Hybrid: 3 days in office, 2 days working from home per week Key Responsibilities • Supporting the sales team, grow and develop clients and assisting in scheduled account reviews, • Ensure excellent customer service is delivered at all times and own the day to day customer relationship, • Be the primary point of contact for the customer and work alongside the Account Director and other key stakeholders where required, • Contribute to and attend customer review meetings, • Lead and/or assist customer projects working with all relevant internal and external teams, • Have an understanding of the wider group offering to identify opportunities to cross sell new services and products, • Work to your own initiative, applying your knowledge and understanding of the customers ways of working, • Prioritise workload ensuring all requests are dealt with and completed on time whilst monitoring ongoing projects, • Understand and manage customer enquiries for online ordering platforms, • Attend face to face meetings as and when required, • Record, investigate and resolve complaints independently whilst knowing when escalation to management is required Skills and Attributes we are looking for • Commercially aware individual with the ability to create and sustain valuable relationships, • Someone who is able to work independently and as part of a team, ensuring individual and team objectives and targets are achieved, • Excellent customer service and communication skills, • Proactive and organised with a keen eye for detail, • Proven experience within an Account Manager, Customer focused or Client facing environment, • Can work across multiple IT systems and programmes simultaneously, • Can work under pressure without dropping service levels, • Maintain high levels of professionalism at all times, • Contribute to ideas for improvement and be accepting of change Benefits include • Employee Benefits Platform, • Career Development Opportunities, • Overtime available, • Free onsite parking, • Reimbursements, • Bupa Cash Plan, • Cycle to work Scheme, • Financial Health Check, • Wellbeing, Legal, Personal finance support, • Employee Assistance Programme Please note that due to the high volume of responses we receive, only successful applicants will be contacted. We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.

About Us: 39 Hours Location: Meadowhall, Sheffield Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to forge a clear path ahead to achieve lasting success, whilst leaving a positive impact. Embracing our values strengthens our relationship with our customers and helps define our collective identity. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management to hold the store in their absence. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively listening, and confidently offering individual bespoke advice., • You lead with and deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You achieve high productivity and motivate colleagues to seize each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • You support management to train store colleagues, utilising the business tools and resources to drive success and encourage peer trust., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo, Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • You will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

AD Energy is seeking a Technical Service Support Engineer on behalf of a global manufacturer in the photovoltaic industry! Our client offers their intelligent and smart solar solutions to the residential and commercial markets, the business continues to have a with a strong international presence and pushes towards further innovation, ensuring that they remain one of the world-wide suppliers of choice! This position is a new role- an addition to the current international after sales service team across Europe. The key duties of this role will be: • To identify technical problems remotely and then provide relevant advice and solutions, • You will also manage the technical service escalation queries and processes via online and system portals, • You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers Candidates of interest must demonstrate: • A technical affinity for solar products and have worked in a service / after-sales technical support function with grid connected solar or energy products, • You must speak fluent English Key Responsibilities: • Be the first point of contact for solar pv clients and customers (end-users, installers, contractors, distributors, and wholesale partners) regarding product and technical matters, • Attend to hotline, first-line help desk support queries, • Receive and manage escalated technical error report and inquiries from hot desk (tier 1), • Work to find solutions for escalated technical error report, • Process and monitor errors and inquiries in 2nd Level support capacity, • Attend to direct higher-level technical and service- issue customer requests, • Log any customer complaints and provide feedback and solutions, • Work closely with R&D on more complex technical matters, • Assist and help Tier 1 Engineers if required, • Ensure client communication throughout case and inquiry process with all parties, • Document all cases, inquires, developments, changes, and resolutions on the internal database, • Conduct follow up duties with customers, • Ensure and promote great after sales service and customer satisfaction, • Be an advocate of the company growth plan and product profile Key Skills & Experience: • Possess a technical degree in a related field such as power, renewables, solar, photovoltaics, electrical engineering, • Experienced background or have completed a vocational training course in Electronics or Electrical Engineering, Grid Power, or Smart Energy Technologies, or Renewables, • You must have a strong working knowledge of providing technical, after-sales, customer service support and guidance for solar electronic, solar technology, or pv kits, • You must have experience and enjoy working with clients over the telephone on technical product issues within a help desk, call centre or technical hotline environment, • Remote technical troubleshooting and ticketing experience, • A keen interest in developing technologies within the solar pv sector, existing Solar knowledge is necessary, • Have a communicative nature and fantastic interpersonal skills, • Can work well in a team setting but also a proactive and independent person, • Able to diligently communicate over emails and online chat, • Possess a strong business and phone acumen, • Highly proficient in all Microsoft Office package, • Must be fluent in English, • You are willing to learn and enthusiastic about taking on new challenges Should you fulfil the essential criteria for this job and wish to be considered for this role, please submit your up-to-date CV and cover letter to:

Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life. Within the Group lie Multiplayer Wizards, whose sole responsibility is to help game studios to run and operate their game infrastructure seamlessly for the players. We're on the search for some Contract DevOps Engineering talent to join the team working on some specific game migration work. Are you a highly productive DevOps Engineer, looking to use your wealth of games industry knowledge and your technical DevOps skills to help keep games online and running, whatever challenges are thrown at you? In this role, you will use your skills to help educate others in the team and act as an escalation point for head-scratching problems. Incidents are no problem, and you are happy to pick up and run with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES • Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios, • Proactively identify and raise methods of improving team efficiency and procedures to improve support to the customer, • Assisting with escalated issues and navigating scenarios across multiple teams, • Writing clean, scalable, and performant scripts & code, • Forming part of a regular on-call rotation supporting our customers and internal teams SKILLS AND EXPERIENCE • Experience working in the gaming industry having migrated a live service game in production., • Knowledge of backend systems for online games and ideally exposure to game engines, Unity, Unreal etc., • An excitement to expand your knowledge on unfamiliar infrastructure and tools, • Automation knowledge on a wide variety of tools – Ansible, Terraform, Grafana, and Kubernetes, etc., • Prior experience migrating a game from one Cloud provider onto AWS, • Excellent knowledge of containers, virtual machines and Linux server administration, • Demonstrable experience in programming or personal code-based projects. Please note, initially, we will be looking at people with knowledge of the Games Industry.

Mobile Mechanic Location: UK Wide Salary: £38,625 + Overtime and bonuses ( £50,000 - £60,000 OTE) Also, a guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities Working Hours: 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. Additional Company Benefits: Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of the business, Holiday allowance of 23 days plus bank holidays (rising to 25 with service), No additional travel time - Start and finish on your driveway (so you're paid door to door), Option to join Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings, 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover, Family leave support including paid time off, flexibility and resources to help balance work and family commitments, Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household, Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options, FREE Ultimate Complete Breakdown Service from Day One, Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more Overview: First Military Recruitment is proudly working in partnership with a fantastic national business who are looking to recruit multiple Mobile Mechanics on a permanent basis due to growth based all across the country. As a Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. You'll be equipped for success from day one - with your own van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our clients technical team. Grow your careers within the business whilst delivering an exceptional service. Duties and Responsibilities: • You'll be carrying out diagnostics and repairs & servicing on various vehicles whilst providing the best customer experience possible., • You'll be dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day., • Complete all relevant paperwork and documentation to the required standard., • Remain up to date with the latest vehicle technology and changes by attending Company training programmes. Skills & Experience: • A Level 2 light vehicle maintenance qualification (or equivalent), • Demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence MB892: Mobile Mechanic Location: UK Wide Salary: £38,625 + Overtime and bonuses ( £50,000 - £60,000 OTE) Also, a guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities Working Hours: 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. Additional Company Benefits: Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of the business, Holiday allowance of 23 days plus bank holidays (rising to 25 with service), No additional travel time - Start and finish on your driveway (so you're paid door to door), Option to join Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings, 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover, Family leave support including paid time off, flexibility and resources to help balance work and family commitments, Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household, Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options, FREE Ultimate Complete Breakdown Service from Day One, Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.