Are you a business? Hire customer experience manager candidates in London

As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

Welcome to The Rising Sun We are a small family run Italian restaurant in the cusp of Mill Hill and Totteridge. We are looking for self-motivated, proactive and passionate people to join the team who thrive on working in a fast-paced environment and are ready for a challenge. To prepare and serve alcoholic and non-alcoholic beverages to guests in a professional, friendly, and efficient manner while maintaining a clean and well-stocked bar. Key Responsibilities: Greet guests and take drink orders promptly and courteously. Mix, garnish, and serve alcoholic and non-alcoholic drinks according to recipes and guest preferences. Maintain a clean and organised bar area. Check identification of customers to verify age requirements for alcohol purchase. Manage bar inventory and restock supplies as needed. Ensure compliance with all health and safety regulations. Handle card transactions accurately. Engage with guests to enhance their bar experience and promote menu items. Monitor guest behaviour and offer assistance when necessary to ensure safety. Work collaboratively with waitstaff and kitchen teams to support overall service. Skills & Qualifications: Previous experience in a bar or hospitality setting preferred. Strong knowledge of drink recipes and mixology techniques. Excellent communication and interpersonal skills. Ability to multitask and work efficiently under pressure. Customer-focused with a friendly and outgoing demeanour. Ability to manage tabs responsibly. Physical Requirements: Ability to stand for long periods. Capable of lifting and moving bar stock. Comfortable working in a loud and busy environment. Uniform: Clean, white ironed shirt. Clean apron at all times. Dark trousers/Jeans. Comfortable trainers. Hair should be neatly tied back and minimal jewellery worn. Personal hygiene must be maintained at a high standard.

About Us We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our first London location and seek an experienced, customer-focused Supervisor to support the Store Manager in leading day-to-day operations and building our local family-friendly presence. Key Responsibilities - Support the Store Manager in motivating and guiding a small team - Ensure excellent customer service and maintain high product presentation standards - Assist in managing daily store operations: inventory control, cash handling, and supplier coordination - Contribute to overseeing cafe operations - Help drive sales and execute local marketing initiatives; support achievement of financial targets - Uphold brand standards and deliver a premium guest experience - Provide feedback and reports to the Store Manager and assist in implementing company policies and promotions Requirements - Experience in retail and hospitality, preferably in a supervisory role - Strong communication and customer service skills - Understanding of stock management and POS systems is a plus - Passion for premium food and attention to detail - Flexibility for early mornings, weekends and public holidays - Eligibility to work in the UK What We Offer - Competitive salary and opportunities for growth - Staff discounts on chocolate items - Opportunity to contribute to our flagship London store - Training, career development, and a creative, supportive team We welcome applications from diverse backgrounds.

We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. At Coqfighter we are passionate about food and are determined to serve the best chicken in London and beyond! What we are looking for: • To be passionate about great food, quality service and hospitality., • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the Front of House, • Ensure the training and knowledge are kept to standard and team efficiency is high, • Have a great knowledge of a busy service in a fast-paced environment, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety., • Assist the manager in overseeing daily restaurant operations, • Manage inventory and order supplies as needed, • Provide excellent customer service and address customer concerns or complaints, • Assist in creating and implementing staff schedules, • Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability Your Skills: • Previous experience in a supervisory role, preferably in a restaurant or hospitality setting, • Strong knowledge of food safety regulations and best practices, • Excellent leadership and team management skills, • Ability to multitask and prioritise tasks effectively, • Strong communication and interpersonal skills You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Amazing Staff meal Referral scheme

About Us We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our first London location and seek an experienced, customer-focused Store Manager to lead day-to-day operations and build our local family-friendly presence. Key Responsibilities - Lead and motivate a small team - Ensure excellent customer service and maintain high product presentation standards - Manage daily store operations: inventory control, cash handling, ordering, and supplier coordination - Oversee cafe operations - Drive sales and local marketing initiatives; achieve financial targets - Maintain brand standards and deliver a premium guest experience - Report to regional management and implement company policies and promotions Requirements - Proven retail and hospitality management experience - Strong leadership, communication and customer service skills - Solid understanding of stock management, POS systems, and basic P&L responsibility - Passion for premium food and attention to detail - Experience planning events or workshops is a plus - Eligibility to work in the UK and flexibility for early mornings, weekends and public holidays What We Offer - Competitive salary and performance-based incentives - Staff discounts on chocolate items - Opportunity to shape and lead our flagship London store - Training, career development and a creative, supportive team We welcome applications from diverse backgrounds.

Reception Supervisor (full time) for a Hotel in Chelsea Pay rate: £14.50 per hour + holiday pay Schedule: 4 days on / 4 days off We are seeking an experienced Reception Supervisor to join a prestigious hotel in Chelsea. Requirements: • Previous experience in a similar role, ideally as a Reception Supervisor or Duty Manager in a hotel environment., • Strong customer service and communication skills., • Ability to lead by example and support the reception team in delivering a high standard of guest service., • Flexibility to cover night shifts when required. If you have a professional approach, excellent organisational skills, and enjoy creating great guest experiences, we’d love to hear from you.

!!!We are looking for a motivated and outgoing Sales and Marketing Representative to join our sales team. In this role, you will be responsible for engaging with potential customers, presenting company's services and products. This role is ideal for someone who enjoys face to face interaction, are persuasive, enjoy meeting new people, thrives on meeting sales and marketing targets and comfortable working independently in the field. THIS POSITION REQUIRES: • EXCELLENT COMMUNICATION SKILLS, • PERSISTENCE, • POSITIVE ATTITUDE, • STRONG WORK ETHIC, • ABILITY TO WORK INDEPENDENTLY AND MANAGE TIME EFFECTIVELY, • previous sales or customer service experience preferred but not required, • must be 18+ with a valid ID and the right to work

INTRODUCTION We are excited to announce that we are currently seeking a Barista staff member to join our talented operations team at our ice cream shop located at Bromley South. We are looking for a young and talented team to represent our company at our gelateria in Bromley. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Attending staff meeting, • Maintaining cleanliness, • Cleaning REQUIREMENTS • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking AVAILABILITY • 30-35 hours / week Hourly rate: £10-£12.5 depending on experience in the industry, age and availability to work Tips

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Demi Chef in Cold Section! YOUR MISSION: • You will be part of a BIG MAMMA kitchen team!, • You will be working in the kitchen preparing our cold dishes, antipasti and insalate!, • You will follow the recipes and directions from the kitchen management., • You will be working alongside the Chef de Partie to help with training of the new Prep and Commis chef., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent teamwork, leadership and communication skills, • Previous experience as a Demi Chef, • Excellent knowledge of Italian cuisine, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £16.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting., • Experience with either Open Table or Seven Rooms., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Job Role: Senior Hairdresser and/ or Colourist Job Types: Full-time, Part-time Salary: upto 13- £16: 00 (negotiable) /hour + uncapped commission earning potential (o Benefits: Bonus scheme Colour, Afro, Fashion cuts, styling and Management Training Provided Sales commission on products Keep 100% tips Who we are: Chop Chop is looking to strengthen our team, with talented, passionate, humble and hungry to succeed go-getters. If this resonates with you - then you should apply! We are a young and exciting company with big plans. We opened 3 salons in prime London locations in the last 4 years and plan is to keep growing! We value individuality and honour team spirit above all else. Our team is diverse and come from all over the world, so it's never a dull moment at the Chop. Most importantly, we believe in continuous improvement and that's why we invest in learning and development for all of our team mates. In the industry we have been described as, ‘the most exciting and disruptive salon and barbering service according to magazines such as, Dazed, Grazia, GQ, Stylist and HJ etc. Our approach to customers - We are an inclusive business, rich in diversity. Our prices are gender neutral and it doesn't matter what our customers' ethnicities are - we endeavour to cater to all hair types. Working at Chop Chop looks like: Hourly wage plus sales commission on products and service upgrades, available from the start, with an uncapped potential to earn. We have a variety of job roles available, including Colourist, Stylist and Barber opportunities Flexible working arrangements, work/life balance and varying shifts available Salon locations are Old Street in Shoreditch, Wembley Park and Camden. Up-skilling and creative opportunities are available for everyone; we encourage all our stylists to better themselves and strive to reach their full potential. Hard working but super fun environment Good tips and you keep what you make Who you are: NVQ Level 2 or Equivalent -Passionate team player -Competent in all aspects of hairdressing (experience afro hair -would be advantageous but not necessary) -3 year minimum experience working on the floor -Ability to work in a fast paced and high energy environment -Fluent in English and living in London

Job Title: Courier Driver Location: [Insert location] Employment Type: Full-time / Part-time ⸻ About the Role: We are looking for a reliable and motivated Courier Driver to join our team. As a key part of our delivery service, you’ll be responsible for collecting, transporting, and delivering parcels and packages safely and on time. You’ll represent our company to customers, so professionalism, punctuality, and excellent communication skills are essential. ⸻ Key Responsibilities: - Safely load, transport, and deliver packages to residential and commercial addresses. - Plan delivery routes efficiently to ensure timely service. - Collect signatures and confirm proof of delivery. - Handle parcels with care and follow company delivery protocols. - Perform basic vehicle checks and report any maintenance issues. - Provide excellent customer service and maintain a positive company image. ⸻ Requirements: - Valid UK driving record. - Previous experience in delivery, courier, or logistics roles preferred (not essential). - Strong time management and navigation skills. - Physically fit and able to lift packages up to [eg.25-50kg]. - Reliable, punctual, and self-motivated with a strong work ethic. - Good communication and interpersonal skills. ⸻ Benefits: - Competitive pay and potential for overtime. - Company vehicle and fuel provided (if applicable). - Uniform and training supplied. - Opportunity for career growth within a supportive team. ⸻ Job Title: Sortation Worker / Warehouse Sorter Location: [Insert location] Employment Type: Full-time / Part-time / Shift Work ⸻ About the Role: We are seeking hardworking and reliable Sortation Workers to join our fast-paced warehouse team. In this role, you’ll be responsible for sorting, scanning, and organizing parcels to ensure they reach the right destinations on time. You’ll play a key part in keeping our delivery network running smoothly and efficiently. ⸻ Key Responsibilities: - Accurately sort, scan, and label parcels for dispatch and delivery. - Load and unload vehicles safely and efficiently. - Move, stack, and organize parcels within the warehouse. - Inspect packages for damage and report any issues to supervisors. - Maintain a clean, safe, and organized work area. - Follow all health and safety procedures and company policies. ⸻ Requirements: - Previous warehouse or logistics experience preferred (but not essential — training provided). - Physically fit and able to lift up to [insert weight, e.g., 25kg]. - Comfortable working on your feet in a fast-paced environment. - Good attention to detail and ability to follow instructions accurately. - Punctual, dependable, and a strong team player. - Willingness to work flexible shifts, including evenings or weekends if required. ⸻ Benefits: - Competitive pay and overtime opportunities. - On-the-job training and career development. - Supportive team environment. ⸻ Job Title: Removal Worker / Removals Porter Location: [Insert location] Employment Type: Full-time / Part-time ⸻ About the Role: We’re looking for strong, reliable, and customer-focused Removal Workers to join our busy removals team. You’ll be helping customers move their belongings safely and efficiently, handling furniture, boxes, and equipment with care and professionalism. Every day is different, and you’ll be part of a team that takes pride in delivering great service. ⸻ Key Responsibilities: - Safely load, transport, and unload household or office items. - Pack and wrap furniture and other belongings to prevent damage during transit. - Dismantle and reassemble furniture as required. - Work closely with the driver and team to plan efficient loading and delivery. - Provide excellent customer service, ensuring clients feel supported throughout their move. - Maintain a clean, safe, and organized working environment. - Follow all company safety procedures and guidelines. ⸻ Requirements: - Previous removals, delivery, or manual labour experience preferred (but not essential — training provided). - Physically fit and able to lift heavy items safely. - Reliable, punctual, and professional at all times. - Strong teamwork and communication skills. - Positive attitude and willingness to go the extra mile for customers. - Valid driver’s licence is an advantage (but not essential). ⸻ Benefits: - Competitive hourly rate with overtime opportunities. - Full training provided. - Friendly and supportive team environment. - Opportunities for career progression (e.g., Driver / Team Leader roles).

Part-Time Call Setter – Property Management Agency (Canary Wharf, London) Are you confident on the phone, organised, and motivated by results? We’re looking for two enthusiastic part-time Call Setters to join our friendly team at our office in Canary Wharf. What you’ll be doing: • Making a high volume of daily calls to potential landlords from our existing database and online platforms (property websites, adverts, etc.), • Introducing our Guaranteed Rent & HMO Management Service, • Setting appointments for our senior team to speak with interested landlords, • Recording all conversations and outcomes in our system, • Working closely with our management team to hit weekly targets What we offer: • £1,500 fixed salary (part-time), • Flexible hours – perfect if you want a stable income but also time for family or personal commitments, • Training provided – no property experience needed, just confidence and communication skills, • Modern office in Canary Wharf with a supportive team environment, • Growth opportunities for those who want to progress into sales or business development Who we’re looking for: • Confident, polite, and professional phone manner, • Comfortable making a lot of phone calls per day, • Organised and reliable with good attention to detail, • A positive attitude and willingness to learn, • Previous telesales, customer service, or call-centre experience is a bonus but not essential ✨ This role is ideal for anyone who enjoys talking to people, building connections, and wants a secure, part-time office job with a guaranteed salary.

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Bartender/Barista to join our Team. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch What We are looking for: The right bartender/Barista uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. • Provides a pleasant drinking experience to customers., • Serves drinks while maintaining a clean and sanitary bar area., • Attention to the detail and presentation of each order., • To ensure all working areas of the bar, storage room and wine fridges are always maintained in a clean and hygienic condition, refilled, and organized according to the standards., • To control wastage by maintaining correct stock levels and rotation and preventing the over stocking of drinks. This is achieved by keeping good organizational standards and great communication with the Manager in Charge of ordering., • To maintain high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals., • To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues., • Qualifications:, • Previous experience as a bartender and Barista, • Ability to multitask and prioritize tasks effectively, • Strong communication and interpersonal skills In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Amazing staff meal, • You will be working in a central location, • Cycle to work Scheme

**We are hiring 2 new agents! About Us: We are a dynamic property agency specializing in connecting flat-share seekers with ideal properties across London. Our extensive portfolio and innovative approach set us apart in the real estate market. Role Overview: As a Lettings Negotiator, you will play a pivotal role in matching clients with properties that meet their needs. Your responsibilities will include marketing properties on various platforms, managing inquiries, conducting viewings, and negotiating terms to finalize deals. Key Responsibilities: 1. Market properties effectively across social media and property platforms., 2. Respond promptly to inquiries and provide detailed property information., 3. Arrange and conduct property viewings with potential tenants., 4. Negotiate tenancy terms to achieve favorable outcomes for all parties., 5. Maintain up-to-date knowledge of the London rental market and property legislation., 6. What We’re Looking For:, 7. Energetic & Self-Motivated: Driven to achieve and exceed targets., 8. Knowledgeable: Familiarity with London Boroughs and the local property market., 9. Excellent Communicator: Strong verbal and written English skills., 10. Experience: Background in customer service, sales, or the lettings industry is desirable but not essential. What We Offer: 1. Comprehensive Training: Full training provided to equip you for success., 2. Career Advancement: Opportunities for rapid career progression for high performers., 3. Diverse Team: Work within a young, multicultural environment., 4. Attractive Compensation: Commission-based salary structure with additional bonuses. How to Apply: If you're passionate about real estate and eager to thrive in a competitive market, we'd love to hear from you. Apply now and come for an interview!!

Azura is a Mediterranean restaurant, bar, and lounge offering a unique experience with dining and DJ entertainment. We are seeking an experienced General Manager for Azura, which features over 150 covers across two floors, a VIP roof terrace, and an outdoor area. Responsibilities include: • Overseeing the smooth operation of daily activities., • Paying close attention to guest needs to ensure a high-quality experience., • Managing daily restaurant operations, including ordering food and drink supplies., • Preparing bills and processing payments efficiently., • Ensuring that all budgets are adhered to and not exceeded on a weekly basis. Requirements: • A passion for the hospitality industry., • Excellent customer service skills., • Ability to work well under pressure., • Strong attention to detail. All details will be discussed on-site.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: Kitchen Manager We are seeking an experienced and dedicated Kitchen Manager to join our growing team! The ideal candidate will manage all aspects of the kitchen, ensuring exceptional food quality and compliance with health and safety regulations. The Kitchen Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Train and lead kitchen team. Ensure stock levels maintained managing cost of goods Inventory management by ordering correct stock Control costs, including food and labour, to maximise profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Manage daily operations in the kitchen Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary. Job Types: Full-time, Permanent Pay: £30,000.00 Benefits: Company pension Discounted or free food Employee discount Schedule: Monday to Friday from 08:00am to 4:00pm Weekend availability Work Location: In person

Pastry Chef de Partie require to join our family run French bakery and patisserie located in central London (Victoria station), the kitchen is brand new only opened last year and already proved successful to local customer. We are looking to strength the team with candidates who can help on all needs of daily business. Our Team & Shifts • You'll be part of a dynamic and creative team, working alongside our skilled Pastry Chefs., • Shifts are typically 9 hours long, with 2-3 colleagues on shift at any given time. In return • Competitive salary depending on experience and position, • You can look forward to working with a dedicated team, • Training on all patisserie techniques, • You will receive a competitive salary and 28 days holiday (including bank holidays), • Amazing staff meal, • You will be working in a central location, • Company pension, • Cycle to work scheme, • No split shift, • No services, • Flexible rota with most Sunday off (shop close on Sunday), • Overtime pays on hourly rate, • If the trial is successful it will be paid What You'll Do • Craft a wide range of French patisserie, including tarts, cakes, desserts, brioche and canapés, with an emphasis on hand-made quality., • Contribute to the daily production of all pastry lines, managing your workload and adhering to production schedules., • Maintain impeccable food safety and hygiene standards, ensuring a clean and organized workspace., • Collaborate effectively with our team of pastry chefs and front of house., • Manage stock levels efficiently and communicate ordering needs proactively., • Contribute to menu development, including creating daily specials and innovative pastry ideas. What You'll Bring • Proven experience in French patisserie, with a dedication to handcrafted excellence., • Strong organizational and time management skills to meet diverse service demands., • Excellent communication and teamwork skills., • A passion for pastry and a commitment to delivering exceptional quality.

Hotel Receptionist (Maternity Cover)– California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. This is a temporary role to cover a maternity leave, with an expected start date in the first or second week of December. The Hotel Receptionist will: • ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level., • have great attention to details., • have great communications skills., • have excellent command of English, both verbal and written., • be extremely knowledgeable in regards to the company services, standards & products., • flexible on working hours and duties., • have a great eye for details and will maintain guests’ record up to date at all time., • provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

We are looking for Pop Up staff for Winter Wonderland where we will have a Street Food Kiosk and a Pop Up restaurant. The ideal candidates will play a crucial role in the daily operations of our food and beverage services, ensuring exceptional customer experiences while maintaining high standards of food safety and quality. Job Timings. November 13th-January 1st. Responsibilities • Work the till taking orders with a smile and being a helpful and friendly face of the business., • Maintain cleanliness and organisation., • Food prep might be part of the role- Simple tasks you will be trained on but a competence with food handling is necessary., • Proven experience in a restaurant or hospitality environment, with a strong understanding of food preparation and service standards., • Basic math skills., • Excellent time management abilities., • Strong culinary skills., • Ability to upsell menu items effectively while providing exceptional service to guests.

Salary: £31,000 - £35,000 per year Start Date: 1st December 2025 Location: London (On-site) Company: Multiverse Logistics Ltd Company Description Multiverse Logistics Ltd is a global logistics and supply chain company with operations across India, the UK, and international trade routes. With a vast experience in freight forwarding, warehousing, customs clearance, and multimodal transportation, Multiverse is known for its reliability and customer-first approach. Our London office manages import-export operations, ensuring smooth coordination between clients, carriers, and warehouses. We work with a diverse client base across industries, including retail, manufacturing, and e-commerce, offering end-to-end logistics solutions designed to simplify global trade. Role Description We’re looking for a Logistics Coordinator to join our London operations team. This is a full-time, on-site role, responsible for managing daily logistics activities, shipping operations, tracking, and supply chain coordination. You’ll be working closely with our partners in India and Europe, helping ensure timely deliveries and accurate documentation across shipments. Your day-to-day will include: • Coordinating and monitoring shipment schedules and delivery timelines, • Liaising with vendors, freight partners, and clients to resolve any operational issues, • Tracking shipments, preparing logistics reports, and ensuring compliance with documentation requirements, • Supporting continuous process improvements to enhance operational efficiency and reduce costs You’ll be part of a small but dynamic team where initiative and clear communication are valued. Ideal Qualifications Must-have qualifications • 1-3 years of experience in logistics coordination or supply chain management, • Experience with inventory management and import/export operations, • Strong analytical skills for evaluating logistics processes and improving efficiency, • Excellent communication and customer service skills for managing client and vendor relationships, • Must be located within commutable distance to London, • Must be well-versed with the Indian subcontinent and multiple languages for smooth coordination Preferred qualifications • Proficiency in organisational and problem-solving skills, • Familiarity with logistics software or ERP systems (e.g., SAP, CargoWise, or similar), • Bachelor’s degree in Logistics, Business Administration, or a related field If you’re detail-oriented, proactive, and enjoy working in a fast-paced international logistics environment, we’d love to hear from you. To apply: Submit your CV along with a short note about your experience in logistics or supply chain management.

We are looking for a passionate, enthusiastic and flexible person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills, and even join the management team. Weekend availability is required. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch

The Event Supervisor is responsible for overseeing the day-to-day operations of events at the hotel, ensuring that all events are executed smoothly and that guest service standards are met. This role requires strong leadership, excellent communication skills, and the ability to manage events while delivering a seamless guest experience. The Event Supervisor will work closely with the event management team, front of house staff and management and other departments to ensure flawless event execution and customer satisfaction. This is a Front of House F&B position. In the absence of events, the Events Supervisor will be part of the front of house team, reporting to the onsite F&B manager. This position is ideal for someone with a background in F&B or events, with leadership skills, and a passion for delivering outstanding service, who is looking to grow into a management position. Duties Event Operations: · Supervise event setups and breakdowns, ensuring that events are executed according to client specifications and company standards. · Oversee event logistics, including room setups, audiovisual equipment, catering services, and other event-related needs. · Coordinate with the kitchen, AV, and other departments to ensure smooth service delivery. · Monitor and ensure the smooth flow of events, adjusting as necessary to accommodate guest or client needs. Staff Supervision & Leadership: · Lead and supervise the event staff, ensuring they are trained, prepared, and perform according to the highest standards. · Provide guidance and support to team members throughout the duration of each event. · Conduct regular team briefings before and after each event to ensure all staff are aligned on expectations and feedback. · Lead by example in maintaining high service standards and professionalism. Guest Relations: · Provide exceptional guest service, ensuring that event attendees' needs are met in a timely and courteous manner. · Address any guest concerns or complaints promptly, ensuring a positive resolution while maintaining a calm and professional demeanor. · Foster a welcoming atmosphere, anticipating guest needs and delivering exceptional service. Event Planning & Coordination: · Assist the event planning team with event preparation, from pre-event coordination through to on-site execution. · Help ensure that all event details are properly communicated to staff, including timing, guest preferences, and any special requests. · Ensure the correct staffing levels and equipment are allocated for each event. Operational Excellence: · Ensure the event space is always presented to the highest standard before, during, and after each event. · Monitor and adjust event logistics to maximize operational efficiency, ensuring all event requirements are met. · Support the Event Manager in maintaining event timelines and schedules. Health & Safety Compliance: · Ensure that all events are compliant with health, safety, fire, and security regulations. · Adhere to company policies on food safety, hygiene, and safety standards during events. · Ensure all emergency procedures are followed during events, and staff are properly trained in emergency protocols. Technology & Systems: · Utilize event management software to track event details, staff schedules, and operational requirements. · Ensure staff are proficient with event-related technologies, such as AV equipment and event management systems. Training & Development: · Assist with training event staff, ensuring they understand the standards and expectations for event service. · Promote a culture of continuous improvement and learning within the event team. · Stay up-to-date with industry trends to introduce new ideas and improve service quality. What we will offer you! Here at The Zetter Group, we are all about working hard, yet having fun whilst we do it! Food & Drink Discount in all Zetter Lounges Referral Bonus – Up to £500! Friends & Family Hotel Rate – 50% off for all family & friends Employee of The Month Reward Paid day off on your birthday... and much more! Note: The purpose of this Job description is to list the most important aspects of the job role. This job description is not intended to be a complete list of every duty, and it is therefore expected that the day-to- day performance of the job will frequently include tasks not listed above. All your tasks are not limited and / or restricted to this job description, as you must comply with any reasonable requests, from your manager, to perform any other duties. By signing this job description, you acknowledge and understand all the key performance areas and standards required. Please sign all pages. We are an equal opportunity employer, and all applications will receive consideration for employment without regard to any protected characteristics by law.

Temporary Job Opening: Cocktail Bar Bartender and Waitress (Karaoke Box Smithfield) 📍 Location: 12 Smithfield Street, EC1A 9LA 🗓️ Contract Dates: 20th November – 20th December About Us We are Karaoke Box, the city’s premier Karaoke & Cocktail Bar — where great music, delicious drinks, and unforgettable nights come together! With a vibrant atmosphere, an expertly crafted cocktail menu, state-of-the-art sound systems, and an extensive song library, we deliver the ultimate karaoke experience for our guests. We’re looking for enthusiastics and skilled Cocktail Bartenders and Waiters/Waitress to join our lively team on a temporary basis for the festive season (20th Nov–20th Dec). Responsibilities • Prepare and serve high-quality cocktails and beverages., • Ensure smooth bar operations and an exceptional guest experience., • Support and help train junior staff when required., • Host and coordinate karaoke events, keeping the energy upbeat and engaging., • Handle customer feedback and complaints with professionalism., • Manage inventory and maintain stock levels., • Adhere to all health, safety, and hygiene standards., • Collaborate with management on special events and promotions., • Qualifications, • Previous cocktail bartending experience in hospitality or entertainment is required., • Strong communication and multitasking skills., • A passion for music, people, and creating a fun, welcoming atmosphere., • Positive, approachable, and professional attitude., • Flexibility to work evenings (typically 6PM–3AM) and occasional mornings/weekends., • Must be 18+ and have advanced English proficiency., • Experience with POS systems and bar operations preferred., • What We Offer, • Competitive pay., • Fun and dynamic work environment during the busy festive season., • 50% staff discount on food, drinks, and private karaoke rooms., • Staff Christmas party and team socials., • A chance to gain great hospitality experience at one of London’s most vibrant bars! How to Apply Send your CV and a short cover letter explaining why you’d be a great fit for this temporary position. Alternatively, message us directly in the chat — we can’t wait to hear from you! 🎤 Join us at Karaoke Box Smithfield this festive season and help us make every night sing! Please bear in mind this is a temporary role from 20th November-20th December.

We’re Hiring at 93 Degrees Coffee – Join Our Team and Help Shape the Future of a Local Favourite 📍 213 Regents Park Road, London ☕ Serving Illy Coffee | Est. 2019 | Family-Owned | Premium, Homemade Food About Us: 93 Degrees Coffee is a well-loved, premium coffee shop rooted in Italian and French café culture. Since 2019, we’ve been serving Illy coffee, homemade lasagna, fresh Italian paninis, soups, and whole food meals – all crafted with care and served with warmth. As we head into an exciting new chapter, we’re refreshing our brand and operations – and we’re looking for exceptional talent to join us. Who We’re Looking For: We’re hiring for two levels of roles, both essential to delivering our 5-star service: (Please do email us if you are unsure) Open to Full & Part time 1. Cooks & Baristas You’ll: • Prepare high-quality breakfasts, pastas, paninis, and light homemade meals., • Brew exceptional Illy coffee with consistency and precision., • Provide warm, efficient, and reliable customer service., • Maintain a clean, fast-paced kitchen and front-of-house environment., • Use our POS system and follow opening/closing procedures. 2. Senior Staff – Baristas with Leadership Drive (manager) You’ll do all of the above plus: • Take ownership of inventory, ordering, and “just-in-time” stock management., • Help refine our food and drink offering as part of our brand refresh., • Adapt to new food trends and improve our menu quality and efficiency., • Drive business growth by supporting our management with day-to-day operations., • Motivate and guide junior staff with a customer-first approach. Why Join Us? ✅ Competitive Pay (Based on Experience) 🎯 Bonus Potential & Wage Increases Linked to Business Growth 💼 Autonomy & Responsibility in a Family-Run Business 🕰️ Flexible Scheduling (Ideal for Long-Term Team Members) 🌱 Be Part of Our Refresh and Growth Strategy in 2025 What We Expect: • Strong barista skills (non-negotiable), • Efficient under pressure and fast-paced environments, • Excellent customer service and communication skills, • Reliable, organised, and a team player, • Passionate about food, coffee, and continuous improvement Sound like you?

We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: Salary up to £14.65 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). Key Responsibilities: Leading the front of house team in delivering an excellent customer service. Training, coaching and developing the front of house team. Ensuring the correct Health & Food Safety standards are always followed. What makes a great Farmer? Experience running a fast-paced kitchen. Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef de Partie in Cold Section! YOUR MISSION: • You will be part of a BIG MAMMA kitchen team!, • You will be overseeing the cold section and preparation of cold dishes, antipasti and insalate!, • You will be onboarding and training new cold section and prep chefs, working closely with kitchen management and ensuring the cold section is operating smoothly., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent teamwork, leadership and communication skills, • Previous experience as a Chef de Partie, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £17.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Fast. Fresh, Fearless Are you ready to join one of the best Italian Restaurant on London. Our mission to serve the most authentic and freshest taste of Italy to customers within 4 minutes! As we grow across London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new refurbished restaurant. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a Supervisor, you support the Assistant General Manager in running a fantastic Fast food Italian restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: Restaurant Supervisor London (100% Onsite)

Job Summary We are looking for an experienced and dynamic Store Manager to lead our luxury gift and lifestyle store located in Westfield Shopping Centre. Our store offers a carefully curated selection of products that reflect a refined lifestyle, including handmade soaps, natural candles, elegant towels, home textiles, wellness products, and thoughtfully selected gifts. The ideal candidate will have proven experience in retail management, a passion for high-quality products, and the ability to motivate and guide a team to deliver an exceptional customer experience in a boutique environment. Responsibilities • Oversee daily store operations to ensure smooth and efficient performance., • Lead, train, and motivate the sales team to achieve individual and store sales targets., • Maintain the store’s visual and operational standards in line with the brand’s luxury concept., • Ensure excellent customer service by setting high standards and leading by example., • Monitor sales performance, analyse results, and implement strategies to maximise profitability., • Manage inventory, stock levels, and product displays effectively., • Handle customer feedback and resolve issues promptly and professionally., • Coordinate with management and suppliers to ensure timely product replenishment and promotions., • Prepare reports on sales, staff performance, and operational needs. Requirements / Skills • Proven experience as a Store Manager or Assistant Manager in the retail, gift, lifestyle, or home décor sector., • Strong leadership and team management skills., • Fluent in spoken English (required)., • Excellent communication and interpersonal skills., • Strong focus on customer satisfaction and long-term client relationships., • Organised, detail-oriented, and able to multitask effectively., • Non-smoker., • Ability to work in a fast-paced, customer-focused environment while maintaining a positive attitude. Work Location Westfield Shopping Centre - Shepherd's Bush

Join our exciting new café brasserie where we are passionate about serving high-quality coffee and cocktails creating a welcoming atmosphere for our customers. We are looking for a talented bar staff to join our team and help us deliver exceptional service. Key Responsibilities: • Prepare and serve a variety of coffee beverages , cocktails and teas with precision and flair., • Create beautiful coffee art to enhance customer experience., • Provide excellent customer service and engage with customers to ensure satisfaction., • Maintain cleanliness and organization of the bar and workstation., • Assist with inventory management and restocking supplies as needed., • -Assist service and floor team., • Qualifications:, • Experience as a barista or in a similar customer service role., • Strong coffee art skills and a passion for coffee and cocktails, • Excellent communication and interpersonal skills., • Ability to work well in a fast-paced environment., • Flexible availability, including weekends and holidays., • What We Offer:, • Competitive salary and tips., • A friendly and creative work environment., • Opportunities for growth and development within the company., • -Staff discount

Summer Dumpling is a dynamic and rapidly growing food & beverage brand specialising in premium dumplings and Asian inspired flavours. With a passion for quality, flavour innovation and memorable customer experiences, we’re expanding our presence – and looking for a driven Marketing Executive to join our team and help amplify our story. As our Marketing Executive you will take ownership of key marketing activities across the brand and play a pivotal role in raising awareness, driving foot-traffic and building customer loyalty. Your core responsibilities will include: • Develop and execute marketing campaigns (digital, social media, influencer collaboration) to increase brand visibility., • Manage social media channels, create engaging content (posts, reels, stories) and monitor performance metrics., • Coordinate marketing events, in-store activations, pop-ups and collaborations with other brands or local partners., • Assist in planning and executing email marketing, CRM programmes and customer engagement initiatives., • Monitor market trends, competitor activities and customer insight to inform strategy and optimise performance., • Work closely with the operations team, design & branding, and retail teams to ensure consistency of brand and messaging., • Track marketing budget, produce reports on campaign effectiveness and ROI, and make data-driven recommendations for improvement., • Support development of creative marketing materials (flyers, POS, digital ads) and collaborate with external agencies/designers as required. Who We Are Looking For • Minimum 2 years’ experience in marketing (preferably within F&B, hospitality or fast-moving consumer goods)., • Proven track record designing and delivering successful digital marketing and social media campaigns., • Strong content creation skills: excellent copywriting, visual sense, familiarity with social-platform formats., • Data-driven mindset: comfortable analysing metrics, extracting insight and optimising campaigns accordingly., • Energetic, creative, and proactive with a passion for food, lifestyle and consumer brands., • Excellent communication and interpersonal skills, with the ability to collaborate across teams and work effectively in a fast-paced environment. We prefer candidates with good Chinese language skills., • Experience with marketing tools/analytics (e.g. Google Analytics, Facebook Ads Manager, email-marketing platforms) is a plus.

The Sales and Business Administrator is responsible for supporting day-to-day business operations, managing client relationships, and contributing to sales growth through effective communication and administrative efficiency. While limited training will be provided, the candidate should demonstrate competence in performing core duties. Initial supervision will be provided to ensure adherence to company procedures and performance standards. Key Responsibilities: 1. Sales Support: Assist in managing sales inquiries, preparing quotations, and following up with potential and existing clients to drive conversions., 2. Customer Relationship Management: Maintain professional communication with customers, ensuring a positive experience from initial contact through to service completion., 3. Administrative Tasks: Handle daily administrative duties such as scheduling appointments, processing invoices, managing databases, and maintaining accurate records., 4. Reporting: Prepare and maintain detailed records of sales activities, client communications, and performance metrics to support business analysis and decision-making., 5. Operational Coordination: Liaise with technicians, management, and clients to ensure smooth scheduling and service delivery., 6. Marketing Assistance: Support the implementation of marketing initiatives, including email campaigns, social media updates, and customer outreach activities., 7. Team Collaboration: Work closely with the management team to improve internal processes, enhance customer satisfaction, and contribute to business growth. Qualifications: • GCSE’s & A-levels or equivalent (further education in business or administration preferred)., • Strong organizational and multitasking skills., • Excellent written and verbal communication abilities., • Competence with CRM and other SaaS softwares., • Strong attention to detail and problem-solving skills., • Ability to work independently and as part of a team., • Proactive, professional, and customer-focused approach. Training and Supervision: Although the candidate should possess foundational administrative and sales skills, limited training will be provided to ensure familiarity with company systems, CRM tools, and standard procedures. Initial supervision will be provided during the onboarding period to ensure proficiency, consistency, and compliance with business standards.

We're launching an exciting new venue in the heart of Earls Court, and we'd love you to be part of the team! Tasks: Ensure every customer feels welcomed, as if our venue is their second home! Serve drinks, engage with customers, and maintain a lively bar atmosphere.. Work closely with the venue management to ensure key compliance and standards levels are maintained Why this job: Join a passionate team and gain valuable hospitality experience while making new friends. Joining an ever growing pub company, where progression and training are encouraged in order to help you achieve your full potential! Qualifications: No prior experience needed, just a positive attitude and a love for customer service. Other info: Perfect for those seeking adventure and a chance to immerse in pub culture.

We are seeking a friendly and efficient Barista to join our vibrant team. The ideal candidate will be passionate about delivering excellent customer service and creating high-quality beverages. This role offers an opportunity to become a member of a Family whose goal is to create an environment for every type of person. Whether you are a student or an experienced candidate this position is available for anyone willing to make an impact on people's day. This is our contribution to society. The position is paid and suitable for individuals eager to work in a dynamic setting where attention to detail and teamwork are essential. Your smile will always make others smile. Together, lets create a space of freedom and happiness, even if its momentary for some! Responsibilities Prepare and serve a variety of hot and cold beverages, including specialised coffee drinks, teas, and smoothies Ensure all food safety standards are maintained at all times during food and drink preparation Greet customers warmly, taking their orders accurately and efficiently Handle cash register operations, including processing payments and giving correct change Maintain cleanliness of the counter area, equipment, and utensils throughout shifts Restock supplies as needed to ensure smooth service during busy periods Provide excellent customer service by engaging with customers, answering queries, and offering recommendations Follow health and safety procedures diligently to uphold hygiene standards in the workspace Be dedicated to making an impact on someone's day. Whether thats making them smile, have a positive start to their day or making them feel like we have a place for them to truly relax. Be an active member of a team which will be like a Family - we will make sure you feel happy working and coming to work. Requirements Previous experience as a barista or in a similar serving role is preferred but not essential; training will be provided for the right candidate Knowledge of food safety regulations and best practices in food handling Ability to calculate numbers accurately for transactions and stock management Strong organisational skills with effective time management to handle peak periods efficiently Excellent communication skills with a friendly, approachable manner Ability to work well under pressure in a fast-paced environment Flexibility to work varied shifts, including weekends if required This role offers an engaging environment where you can enhance your skills in food preparation, customer service, and time management while contributing positively to our team. Job Types: Part-time, Permanent Benefits: Employee discount Sick pay Store discount Ability to commute/relocate: Twickenham TW2 7LB: reliably commute or plan to relocate before starting work (required) Language: English Fluently (required) Work authorisation: United Kingdom (required) Work Location: In person

Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team! Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £13.43 per hour. Terms and conditions apply, during winter months only. We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We’re also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What’s on offer: • Paying £12.21 per hour, • Opportunities to progress to Senior Cyclist Position, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We’ll pay half of CBT for those interested to drive mopeds (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef!, • E-Bikes and weatherproof equipment provided Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • Must have cycling experience / love for cycling, • Excellent road / navigation experience, • Working smart phone with data & good knowledge of local areas, • Delivery experience not essential but you must have excellent customer service skills, • Team player & positive attitude, • Applicants must be at least 17 years old to apply., • Available for a September start Other perks include • Free pizza on shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Job description Position Host / Hostess Description We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for Senior Hosts who reflect this through being passionate, sunny and welcoming. A little about this role: A vital support to the operations of the restaurants Supporting the day to day running of the restaurant and most importantly, the door Being the first person our customers interact with giving them that Granger welcome Where applicable, managing the booking system especially with large events Managing our virtual queue and making sure every customer feels special. What we are looking for: Someone organize themselves on a demanding a busy shift An inspiring individual who raises the bar in customer service A passionate approachable individual Previous experience as a host, maître d' or equivalent Hungry to step-up to the next level Some of our great benefits: A clear career path, – offering both support and guidance An extra day of holiday for every year of service after two years of working with the company A real work-life balance – healthy minds & healthy hearts All meals are included when you are at work, which are fresh and wholesome 50% staff discount for you to use within all five of our excellent restaurants Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you! Salary £14.5–£15 hr Location 237-239 Pavilion Road, Knightsbridge, Kensington and Chelsea, London, England, United Kingdom Type of job Employment type Full-Time Shift schedule Monday - Sunday, 2 days off in between, AM and PM shifts available

HOP MASTER ADVERT Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: + At least 1 year of previous supervisor/management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + Some operational knowledge, including stock management, compliance, and cost control + Hands-on approach—willing to step in when needed + Honing the craft of excellent communication skills, with the ability to engage both team members and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: + Competitive hourly rate + day off on your birthday + 1 extra day for every two years working for HOP + Structured career ladder for development + Free food on every shift + Team events & parties + Referral scheme + Flexible pay through wagestream + 50% discount when you come with family or friends + Gifts on special occasions Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

We’re seeking an experienced and charismatic Kitchen Manager / Floor Manager with strong leadership skills and a background in Mediterranean-style cuisine and hospitality. The ideal candidate will be hands-on, friendly, and confident managing both the kitchen and front-of-house teams to deliver excellent food, drinks, and customer service. This is a full-time, permanent position offering an immediate start for the right person. Key Responsibilities: • Oversee daily kitchen and floor operations to ensure smooth, efficient service, • Lead, train, and motivate kitchen and floor staff to maintain high standards, • Support with food preparation and beverage service when required, • Maintain strict hygiene, safety, and presentation standards across the venue, • Manage stock levels, order supplies, and control costs, • Foster a positive, team-oriented environment that encourages collaboration and respect, • Work closely with ownership or senior management to implement improvements and maintain consistency Requirements: • Minimum 5+ years’ experience in a professional kitchen or restaurant management role, • Proven experience in Mediterranean-style cuisine or similar environments, • Strong leadership and communication skills, • Hands-on knowledge of kitchen operations, floor management, and beverage service, • Friendly, professional, and charismatic personality — must be approachable and team-focused, • Must be local to Bromley or nearby areas, • Immediate availability preferred, • Confident, personable, and able to lead by example, • Excellent attention to detail and commitment to quality service, • Calm under pressure with a proactive, can-do attitude Salary & Benefits • £32,000–£35,000 per year (depending on experience), • Immediate start available, • Supportive work environment with opportunity for growth

Monday to Sunday on a rotating schedule 5 Shifts per week, including weekends. This job requires full flexibility. Experience quick restaurant service is highly considered About Us: We are HOP! We exist to bring the intoxicating, colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses, whilst Creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand; it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food, then HOP is where it’s at! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out, min 16 hrs contract. NO MORE 0-HR CONTRACT! About the role: Your tasks and responsibilities will depend on the daily allocation made by your manager. Your main duties are based on the food production line (kitchen preparation) and include preparing and assembling hot/cold dishes ordered by our guests and daily cleaning during and after service. You will also, from time to time, be a floor host - great and welcome guests, assist with ordering, and manage customer flow. This role is restaurant-based and involves working a variety of shift patterns, including working weekends and bank holidays. If you think this position is for you, please apply, and we will get back to you ASAP. Please be aware that we do handle Pork meat in our restaurants. Thank you!

Join us as we continue to expand across London. We are part of a chain of 6 high-end Central London Dry Cleaning Stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. We are currently looking to hire Laundry/Store Assistants Experience in the industry is NOT REQUIRED We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team What we look for: • Driven, committed and target-orientated individuals, • Good organisational skills, • Team Players, • Thorough desire for quality and detail Job Roles: Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations Why join us? • Join a special, diverse and enjoyable company culture, • Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc *Who are we? * • Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street., • We look forward to welcoming you

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Demi Chef in Cold Section! YOUR MISSION: • You will be part of a BIG MAMMA kitchen team!, • You will be working in the kitchen preparing our cold dishes, antipasti and insalate!, • You will follow the recipes and directions from the kitchen management., • You will be working alongside the Chef de Partie to help with training of the new Prep and Commis chef., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent teamwork, leadership and communication skills, • Previous experience as a Demi Chef, • Excellent knowledge of Italian cuisine, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £16.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

We are looking for a dedicated Waitress to join our team. Your primary responsibilities will include: • Providing excellent customer service to ensure a pleasant dining experience., • Managing stock and placing orders efficiently., • Enhancing communication between staff and management to create a positive work environment., • Seating customers, taking orders, and serving food, drinks, coffee, cocktails, and desserts., • Using the till for card payments., • Performing cleaning duties to maintain a tidy and welcoming environment., • Addressing and resolving customer complaints professionally. We seek a proactive individual who can contribute to our high service standards and maintain our reputation for quality. Join us to deliver exceptional dining experiences!

About the Role We are looking for a reliable and organised Warehouse & Office Assistant to join our team. This is a varied position that combines hands-on warehouse work with essential administrative duties to support smooth daily operations. You’ll play a key role in ensuring orders are processed accurately, stock is managed efficiently, and customers receive excellent service. Key Responsibilities Warehouse Duties: Pick, pack, and dispatch customer orders accurately and efficiently Receive and inspect deliveries, checking goods against purchase orders Organise and maintain stock in the warehouse, ensuring everything is clearly labelled and easy to locate Assist with regular stock checks and inventory control Keep the warehouse clean, tidy, and compliant with health & safety standards Operate warehouse equipment safely (training provided if required) Office & Administrative Duties: Process orders, invoices, and delivery paperwork Update inventory systems and maintain accurate records of stock levels Communicate with suppliers, couriers, and customers regarding deliveries and collections Support general office tasks such as filing, data entry, and responding to emails or phone enquiries Work collaboratively with other departments to ensure smooth workflow between warehouse and office functions Skills & Experience Previous experience in a warehouse, logistics, or admin role preferred Good attention to detail and accuracy in handling orders and data Basic computer skills (e.g., Microsoft Office, inventory/order management software) Strong organisational and multitasking abilities Good communication skills and a team-focused attitude Physically fit and able to handle light to moderate lifting What We Offer Competitive pay and benefits Supportive, friendly team environment Opportunities for training and development Stable, varied role with room to grow

Maresco is a Spanish restaurant with a strong focus on high quality Scottish seafood in Berwick Street, Soho. We are passionate about high standards who appreciate commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary customer service, motivation and enthusiasm. If you have the work ethic, drive and commitment to be part of a successful team, we would love to hear from you. We are looking for a motivated and responsible Supervisor to join our team and ensure smooth daily operations. Key responsibilities: Oversee daily operations and ensure company standards are met. Supervise and motive the staff, providing guidance and support. Ensure excellent customer service at all times. Maintain health, safety and cleanliness standards. Requirements: Previous experience in a supervisory or leadership role preferred. Strong communication and interpersonal skills. Ability to work under pressure and manage a team. Flexible availability, including weekends. Problem - solving attitude and organisational skills.

RECEPTIONIST Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.