Trabajos customer experience manager en LondonCrear alertas

Terani, a luxury prestige car dealership, is pleased to post an opening for a role in our customer service team. We are looking for an active and organised individual with great skills in English language to do the following: - Manage client consultations, finalising deals, and ensuring seamless customer experience. • Provide exceptional service on phone and face-to-face interactions, building strong client relationships. • Oversee administrative processes to maintain operational efficiency. • Assisting customers with post-purchase vehicle issues, ensuring high satisfaction rates. • Order parts for vehicle customisation Please send your CV to to us if you think this is the right fit for you. contract: PART TIME / FULL TIME

We have an exciting opportunity for a fabulous individual who is looking to develop their Reception experience with a focus on managing meeting room and events. We are looking for someone who: - Has a passion and talent for delivering exceptional client experiences through their warm demeanour. - A great communicator with a natural flair for striking up conversation. - Is proactive and resourceful in finding solutions and answers. - Can multi-task and juggle a few things at once. - Gets a buzz from taking care of people and services. - Is confident with technology. - Has excellent attention to detail and personal presentation. - Has experience working with booking systems with the ability to see opportunities for maximising space. - A team player who can build partnerships with colleagues in other departments. What's involved? You will become part of a wonderful team in a beautiful, fast paced, professional media environment. This is an agile and active role as you will be required to book and support all meetings and events. You will be moving around welcoming, engaging, supporting and managing the space. You will be responsible for creating a fantastic experience for all staff and their guests. Flexibility, ownership and proactivity are cornerstones of the experience and you will be trained to wear many hats to support everything including reception, AV and meeting rooms. Your role will be: - Being the professional and vibrant ambassador for all customers, those who work there, those who pop-in, and those on the end of a phone or email. - Proactively manage whatever the day brings from meeting room and event management to maintenance assistance, being flexible to try anything new. - Taking ownership of the space including meeting rooms and event spaces, and break-out spaces working with the wider service partners for seamless delivery. - Building relationships with your customers and being curious about doing things smarter or better. - Supporting your colleagues and customers with ideas and projects. Finer Details: £31, 000 40 hours per week, Monday to Friday, 8am to 5pm 25 days holiday Learning & development Career progression in a growing business Uniform

Cubitt House are the operators of eight luxury pubs and restaurants situated in Zone 1 London. We pride ourselves on both the quality of our produce and service as well as our environments both for our teams and customers alike. We are looking for experienced Supervisor at our pub in Chelsea. The Builders Arms is a local in Chelsea focused on high quality service and produce in a warm inviting atmosphere. We need someone with a big personality and attention to detail that understands service on the floor and behind the bar. Why come work with us? - Up to 50% off dining in all our restaurants. - Free to use Perkbox- Including discounts on our favourite brands, yoga classes and access to counselling and well being support - Training and development - Supportive Maternity before and after your child is born - Inclusive work environment and support groups - Length of service rewards - Refer a friend rewards - Supplier Trips - Career Development, following in the footsteps of many of the Cubitt Family that are growing with us. - Company Socials, Family dinners, Quiz nights, 5 a side football etc. Who we are looking for? - Cellar Management - Highly competent in back of house admin. - Fine dining background - Ability to train and develop your team to reach their full potential. - A positive attitude, looking to enjoy their work and enjoy the products we offer and the team they work with. - At least 2 years experience in a similar role. - Ambition, we will train, listen and support any team member at Cubitt House. What we need from you is a desire to grow with us. - Last but not least, a desire to deliver the best experience for our all guests within the group. - You will need to have or be getting a NI number and proof of their eligibility to work within the UK.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Pastry Chef de Partie. YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the pastry section to prepare our delicious desserts from scratch, from giant lemon pie to homemade gelato. - You will be onboarding and training new chefs, coaching and supporting your team, working closely with kitchen management and ensuring the pastry section is run perfectly. - You will uphold health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Expert knowledge of Italian desserts and pastry techniques - Previous experience leading a Pastry team in a restaurant environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $18.21 / hour

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

BIG ENERGY WELCOMED!! This role is all about the customers - so this means a big greeting and smile, then assisting them in choosing meals and suggesting things for them - generally making sure they have a great experience! **Main job duties: ** Serving customers on POS, working with kitchen to ensure food is 10/10, packing deliveries, dealing with drivers on arrival and managing devices, answering phone, nightly reporting, general cleaning and organisation, What you need to have: A great smile and welcoming vibe Clear communication Good listening skills Clean a presentable personal appearance Work well alone as well as part of a team Positive can do attitude Great sales chat (this helps you get the tips too!) experience in hospitality or retail is a bonus! Management and kitchen opportunities available: Experience in hospitality/cooking is essential for these roles.

1. Customer Service – Greet and assist customers, offer styling advice, and ensure a positive shopping experience. 2. Product Knowledge – Understand the brand’s products, fabrics, and collections to answer questions and make recommendations. 3. Sales – Drive sales by upselling, cross-selling, and meeting targets. 4. Merchandising – Keep the shop floor tidy, replenish stock, and ensure displays are visually appealing. 5. Cash Handling – Operate tills, process payments, and handle returns or exchanges accurately. 6. Stock Management – Receive deliveries, manage inventory, and report stock issues to managers.

We are looking for a passionate, enthusiastic and flexible person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills, and even join the management team. Weekend availability is required. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch

We are looking for an amazing Supervisor to support the Bookings & Events Manager at our client location in the City. This is a personalised, bespoke customer service environment, and we have great plans to nurture the team, develop the service and innovate the experience for both internal and external clients using the meeting rooms and event spaces. If you can demonstrate the following please get in touch: - Provide structured leadership and direction to create a high-performing team - Work in partnership with the Management Team and our colleagues in other departments to create a fabulous experience ensuring all spaces are upsold and maximised to their full capacity - Nurture a culture of excellence, accountability and proactivity - Be curious to drive innovation and performance - Expertise in managing client relationships building a trusted partnership - Have experience within bookings and events within a five star environment such as hotels, restaurants and event venues Finer Details: £38, 500 per annum 40 hours per week, Monday to Friday, flexible to meet the needs of the business Complimentary staff food from the onsite hospitality team 3% pension Access to our fantastic Wellbeing and L & D benefits

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 18.71 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £18.71 / hour

We are looking for a passionate and talented Barista with bartending experience to join our team Marinatto Cafe & Restaurant! Responsibilities: - Prepare and serve speciality coffees, hot and cold drinks with excellence. - Creating and executing classic and innovative drinks, with and without alcohol. - Serving customers with friendliness, professionalism and efficiency. - Keeping the workspace clean and organised. - Managing stock and supplies. - Collaborating with the team to ensure a positive and productive working environment. Requirements: - Proven experience as a barista, with knowledge of different coffee extraction and preparation methods. - Language: Advanced English and Portuguese - Experience in cocktail making, with mastery of techniques and recipes. - Knowledge of coffee, drinks and ingredients. - Communication and customer service skills. - Pro-activity, organisation and attention to detail. - Availability to work flexible hours, including evenings and weekends. Differentials: - Certification in barista and/or bartender courses. - Experience in leading establishments. - Knowledge of other beverage areas, such as wines and beers. - A passion for coffee, drinks and customer service. We offer - 25% discount on our menu - A pleasant and collaborative working environment. - Join our team and be part of an innovative environment that is passionate about offering unique experiences to our customers!

At Bread&Truffle, we serve crave-worthy Italian focaccia, made fresh every day with 16-hour fermented dough and the finest ingredients from Italy. As we grow our catering operations, we’re looking for a wizard — not just any wizard — but someone who thrives at the intersection of sales, service, and making things happen. What You'll Do You’ll be the magical thread between our catering clients and our operations team, making sure every order runs smoothly, and every client feels like they’re our only one. Responsibilities Own the entire catering sales pipeline: respond to inquiries, follow up with leads, close deals Build and maintain strong relationships with corporate clients and office managers Handle day-to-day customer service for catering orders Upsell and cross-sell products to increase order value and repeat business Coordinate with operations to ensure flawless execution of every order Track and report performance, client feedback, and opportunities for improvement Be proactive — suggest new strategies, spot opportunities, make clients smile What We’re Looking For Experience in sales, account management, hospitality, or customer service Highly organised and responsive — you don’t let balls drop Warm, clear communicator — both written and verbal Problem-solver with a “make it happen” attitude Bonus if you’ve worked in food, events, or catering You genuinely care about people and love good food Why Join Us? A growing brand with big dreams (and very good focaccia) A dynamic, supportive team that values initiative and creativity Room to grow into more senior roles as the business expands You’ll help shape how Bread&Truffle shows up in the world of corporate catering Let me know if you'd like it shortened or adjusted for a specific job board! Job Type: Part-time

Operational Management: Oversee daily restaurant operations, including opening and closing procedures. Ensure the restaurant is clean, organized, and compliant with health and safety regulations. Manage inventory of food, beverages, and supplies, ensuring stock levels are maintained. Monitor food preparation and presentation to meet quality standards. Team Leadership: Recruit, train, and manage restaurant staff, including servers, chefs, and kitchen assistants. Create staff schedules to ensure adequate coverage during peak hours. Motivate and guide the team to provide excellent customer service and meet performance goals. Customer Service: Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. Interact with guests to gather feedback and improve their dining experience. Implement strategies to retain customers and encourage repeat visits. Financial Management: Monitor restaurant sales, expenses, and profitability. Manage cash handling, banking, and financial reporting. Work towards achieving sales targets and controlling operating costs. Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns. Develop strategies to attract customers, such as special offers or events. Maintain a strong online presence for the restaurant, including managing reviews and social media. Compliance and Safety: Ensure compliance with food safety, hygiene, and licensing regulations. Conduct regular inspections to maintain high standards of cleanliness and safety. Train staff on health and safety protocols, including emergency procedures. Strategic Planning: Analyze restaurant performance and identify areas for improvement. Develop and implement strategies to increase efficiency and profitability. Stay updated on industry trends and competitors to remain competitive. Administrative Tasks: Maintain accurate records of inventory, sales, and employee performance. Handle restaurant maintenance issues and liaise with suppliers. Ensure all required licenses and permits are up to date.

Job description Overview: You will be responsible for the exciting development and implementation of a new and ongoing strategy for Tennis in Merton parks for the community and beyond in partnership with London Borough of Merton. Working Hours: Full-time, day shifts with weekend availability in Wimbledon Park. Please note that this role is a self-employed role. Key Responsibilities: Oversee the daily operations of tennis venues, ensuring smooth management of court bookings, maintenance, and facility standards. Foster effective communication and collaboration with the coaching team, including The Head of Tennis, The Business Manager and the wider office team, to ensure seamless operations and high-quality coaching. Monitor and manage the availability, condition, storage, and proper use of all coaching equipment. Maximize retail opportunities, keeping the venue’s stock levels well-maintained and properly managed. Provide top-tier customer service by addressing inquiries and ensuring a positive experience for players, parents, and visitors. Contribute to the growth and development of tennis programs by supporting their promotion and increasing community engagement. Experience & Skills: Proven experience in managing venues or sports programs, particularly in tennis or similar industries. A strong background in customer service and client interaction. Previous experience working with CRM systems. Excellent organizational and communication skills, with a proactive approach to managing tasks. Ideally will have some experience in digital marketing/promotions. Ability to juggle multiple responsibilities while maintaining a focus on quality and efficiency. A genuine interest in tennis, or ideally, some experience in the sport. Benefits: Career development opportunities within a dynamic, growing tennis-focused organization. A supportive work environment that allows for both independence and collaboration with the team. Company benefits include free uniform, discounts on multiple brands. Job Types: Full-time, Part-time Pay: £13.85 per hour Expected hours: 20 – 30 per week

ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley and Lisbon, with a new location in Holland Park Avenue. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. OBJECTIVE The Kitchen Assistant plays a vital role in maintaining the cleanliness and efficiency of the kitchen. The responsibilities and tasks assigned to the Kitchen Assistant are essential to ensure the smooth operation of the kitchen and support the kitchen staff in a safe and organized working environment. The Kitchen Assistant will work closely and report to the Production Manager. TASKS Washing and sanitizing dishes, cutlery, glassware, and kitchen equipment promptly and efficiently. Maintaining cleanliness and hygiene in the kitchen, including sweeping and mopping floors, cleaning countertops, and removing trash and recycling. Assisting the kitchen staff with basic food preparation tasks, such as mixing ingredients Ensuring the proper storage of food items and supplies in designated areas. Assisting in receiving and organizing deliveries, checking for accuracy, and storing items appropriately. Operating and maintaining kitchen equipment, such as dishwashers and garbage disposal units, in a safe and responsible manner. Adhering to all health and safety guidelines, including proper handling and disposal of hazardous materials and chemicals. SAFETY & HYGIENE The Kitchen Assistant must strictly adhere to safety and hygiene standards: Wearing appropriate personal protective equipment (PPE) while working in the kitchen. Handling and storing cleaning chemicals in a safe and responsible manner. Using proper lifting techniques to avoid injury when handling heavy items. Regularly cleaning and sanitizing work areas and equipment to prevent cross contamination. Practicing proper handwashing and hygiene protocols. REQUIREMENTS Proven experience as a Kitchen Assistant or a similar role in the food production industry. Strong understanding of food safety and hygiene standards in a production environment. Excellent attention to detail and the ability to maintain consistent quality. Good communication skills to collaborate with the culinary team and interact with customers. Flexibility to work varying shifts, including weekends and holidays. Usual schedule is Monday to Friday 8:00-17:30. AVAILABILITY Up to 45 hours / week - Location: 495 Fulham Palace Road, SW6 6SU Job Type: Fixed Term - Until September Salary: £12.50 per hour Schedule: Monday to Friday Work Location: In person

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Key Responsibilities: Food Preparation & Quality Control: - Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish. - Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing. - Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: - Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations. - Carry out health and safety compliance checks regularly, ensuring that all procedures are followed. - Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: - Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage. - Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: - Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations. - Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: - Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences. - Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: - Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting. - Strong understanding of food safety regulations and procedures. - Ability to work efficiently in a fast-paced environment while maintaining high standards. - Strong teamwork and communication skills, with a positive, solution-oriented attitude. - Flexibility with working hours, including mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly wage. - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - Paid holiday entitlement. - Opportunities for career development and progression. - A supportive and inclusive work environment with recognition programmes like “Champion of the Month.” Other Details: - Experience: Required, with a minimum of 1 year in a similar role preferred. - Languages: English required; additional languages are a plus. - Employment: Full-time, flexible schedules available. - Schedule: Monday to Sunday, with shifts scheduled across all locations. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Head Waiter/Waitress YOUR MISSION: - You will be part of a BIG MAMMA floor team! - Your top priority will be to look after all of the guests in your section and ensure the rest of the team follow your example - following the steps of service, giving recommendations, upselling and going the extra mile. - You will master the knowledge of our products, wines and cocktails and participate in the training of the more junior waiters. - You will be opening and closing the floor. - You will respect health and safety standards and maintain cleanliness and organisation across the floor - You'll support management team with onboarding new runners - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Previous experience as a head waiter/waitress in a busy restaurant is required - Flexible availability, including weekends and evenings OUR OFFER: - Competitive pay: £12.21/h + 19% of the Service Charge you generate in your section + 1 tronc point - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $12.21 / hour

Join a top-tier optical practice known for exceptional customer service, bespoke eyewear solutions, and leading luxury brands. Realeyes Finchley is looking for a warm, professional, and highly organised Receptionist to be the face of our beautiful store and deliver a first-class experience to every client. Why Join Us? Competitive salary of £26,000 per annum plus team bonus Pension scheme for your future Work-life balance: Enjoy Sundays off and one weekday off Saturday work is a must – be part of our busiest, most exciting day Be part of a luxury practice offering bespoke optical products Work in a team that’s passionate about high-quality care and service Join a company with outstanding customer reviews and a commitment to excellence What You’ll Do: Greet clients with warmth and professionalism Manage appointments and client records Handle front-desk operations and administrative tasks Support the team in delivering an outstanding patient journey Champion our values of quality, care, and service About You: Passionate about customer service and making people feel welcome Strong communication and organisational skills Experience in a luxury, retail, or healthcare setting is ideal Tech-savvy and confident using booking systems and email Ready to work Saturdays and be part of a fun, ambitious team Be Part of Something Special At Realeyes Finchley, we’re not just an opticians. We are a luxury destination for vision and style. If you’re committed to delivering top-notch service and want to grow with a forward-thinking team, we’d love to hear from you. Apply now and step into a role that reflects your passion for excellence!

Receptionist - Brigadiers Salary - up to £15 ph Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Demi Chef in Cold Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the kitchen preparing our cold dishes, antipasti and insalate! - You will follow the recipes and directions from the kitchen management. - You will be working alongside the Chef de Partie to help with training of the new Prep and Commis chef. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Demi Chef - Excellent knowledge of Italian cuisine - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £16.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $16.21 / hour

Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager  Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience:  - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service.  - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs.  - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process.    Sales and Business Development:  - Drive sales through strong client relationships and ensuring an exceptional in-store experience.  - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities.  - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships.    Operations Management:  - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency.  - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments.  - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories.  - Ensure that all customer orders are processed accurately and delivered within agreed timelines.    Team Leadership:  - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals.  - Conduct regular training for staff to ensure product knowledge and customer service excellence.  - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising:  - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards.  - Coordinate special promotions or events to drive foot traffic and increase sales.    Financial Management:  - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget.  - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Demi Chef in Hot Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the hot section and preparing our authentic Italian dishes from scratch. - You will follow the recipes and directions from the kitchen management. - You will be working alongside the Chef de Partie to help with training of the new chefs - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Demi Chef - Excellent knowledge of Italian cuisine - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour

As a Mobile Air Conditioning Engineer, you will be responsible for the installation, maintenance, and repair of air conditioning systems in various locations. You will work directly with clients to provide exceptional service and ensure their systems are operating efficiently. Key Responsibilities: Install, maintain, and repair air conditioning units in residential and commercial properties. Diagnose and troubleshoot issues with air conditioning systems. Perform regular maintenance checks and services to ensure optimal performance. Provide excellent customer service and communicate effectively with clients to understand their needs. Maintain accurate records of work performed and parts used in a timely manner. Adhere to health and safety regulations and company policies. Qualifications: Clean and full driving licence. Relevant certifications in HVAC systems and air conditioning. (F-gas compulsory). CSCS Attributes: Proven experience as an Air Conditioning Engineer. Strong technical skills and problem-solving abilities. Excellent communication and customer service skills. Ability to work independently and manage time effectively.

We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.

A leading London Market Insurance company are looking to hire 2 x roles: 1 x Guidewire PolicyCenter Functional Architect 1 x Gudiewire ClaimCenter Functional Architect Both roles will be hired on a permanent basis in London (Hybrid working). The Guidewire Functional Architect will play a key role in designing and implementing Guidewire PolicyCenter & ClaimCenter InsuranceSuite application to the new Cloud version. You will focus on the functional side of the project — understanding and translating insurance processes into Guidewire configurations and solutions. Core Responsibilities: - Work with business stakeholders to gather and interpret requirements. - Translate business processes into functional specifications and system behaviour. - Design Guidewire workflows, UI screens, product models, and business rules. - Collaborate with technical architects and developers to ensure the solution is technically feasible and aligns with the business vision. - Conduct gap analysis and identify areas for configuration vs. customization. - Lead or support functional testing, UAT, and production rollout activities. Required Skills and Experience: Functional Skills: - Strong understanding of P&C insurance processes - Deep familiarity with Guidewire PolicyCenter or ClaimCenter product configuration. - Experience writing functional specs and use cases. - Business process mapping and gap analysis. Technical Acumen: - Understanding of Guidewire Data Model and GOSU (helpful for collaboration). - Knowledge of integration approaches (e.g., APIs, messaging, web services). - Functional specifications and configuration designs. - UI/UX mockups or workflow diagrams. - Test case definitions and support during QA/UAT. - Change requests & impact assessments Soft Skills: - Excellent communication and stakeholder management. - Ability to bridge the gap between business and technical teams. - Leadership and facilitation skills. Salary: £80,000 to £100,000 per annum Please apply now.

We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £12.21 per hour Expected hours: 20 – 40 per week

We are looking for a passionate, enthusiastic and flexible person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills, and even join the management team. Weekend availability is required. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch

We are a friendly neighbourhood cocktail bar in the heart of Brockley. Open 5 evenings a week, we are looking for a Manager to join our team working 40 hours per week. We are a small, skilled team with a passion for great drinks & hospitality. We have an extensive back bar, exciting cocktail list & fantastic customers. We host regular DJ nights and have a popular monthly open vinyl night, Whisky & Wax. Manager & mixology experience is a must for the role, as is a friendly, confident & welcoming personality. The role will include running shifts, creating new cocktails, managing a small team, rota, stock ordering, bookings & social media management. We look forward to meeting you!

Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you. Responsibilities: - Supervise and lead a team of employees, providing guidance and support - Ensure smooth operations and excellent customer service - Train new employees on company policies, procedures, and standards - Monitor employee performance and provide feedback for improvement - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain cleanliness and organization of the establishment - Collaborate with management to develop strategies for improving efficiency and profitability - Assist with inventory management and ordering supplies as needed Qualifications: - Previous experience in a supervisory role within the hospitality industry is preferred - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of culinary techniques and food safety regulations is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in computer systems/software used in the industry - Flexible schedule, including evenings, weekends, and holidays Skills: - Helpfulness: Willingness to assist both customers and employees whenever needed. - Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests. - Leadership: Ability to lead by example, motivate others, and make informed decisions. - Team Management: Experience managing a team of employees, including scheduling, training, and performance management. - Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures. - Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations. - Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable. - Bartending: Knowledge of bartending techniques and ability to oversee bar operations.

Job Advert: Senior Chef at HUCKSTER London & Skylark Roof Garden Position: Senior Chef Hourly Rate: £15-£17 per hour + Service Charge & Tips Location: Huckster London, 4 Kingdom Street, London W2 6BD Type: Full-Time (35-40 Hours P/W) About Huckster London & Skylark Roof Garden: Huckster London is an exciting and dynamic venue, offering a vibrant mix of street food, drinks, and entertainment in the heart of London. With its contemporary design, eclectic atmosphere, and a diverse menu, Huckster is the perfect place for people to enjoy great food, drinks, and memorable nights out. We’re looking for energetic and customer-focused individuals to join our friendly team. Skylark Roof Garden is our Sister venue, where you will be taking a lead alongside the Operations Manager in implementing a new menu which reflects the atmosphere of the venue. If you're passionate about hospitality, enjoy working in a fast-paced environment, and want to be part of a creative and fun venue, Huckster London is the place for you! The Role: We are looking for an enthusiastic, talented, and hardworking Senior Chef to join our dynamic kitchen team at Huckster London & Skylark Roof Garden. As a Senior Chef, you will play a crucial role in delivering a top-notch culinary experience for our guests while maintaining the high standards of quality, hygiene, and safety. If you are passionate about food, have fresh and exciting ideas, thrive in a fast-paced environment, and want to be part of an exciting, growing venue, we want to hear from you! Key Responsibilities: Prepare and cook a variety of dishes to the highest standards, ensuring consistency and quality at all times. Work as part of a close-knit team, supporting colleagues and leading by example. Maintain a clean, organised, and safe kitchen environment, adhering to all health and safety regulations. Not be afraid to get your hands dirty. We are a team and we expect everyone to be able to get all jobs done, no matter how small. Assist and/or lead with menu development and recipe creation, bringing fresh ideas and innovation to the table for both venues. Ensure that stock is used efficiently, minimising waste and contributing to cost control. Work flexibly, with the ability to adapt to changing demands and working hours, including weekends and evenings. Ensuring all Kitchen paperwork has been completed. Closing down the kitchen when there is no Kitchen Porter, ensuring high standards of cleanliness are adhered to. What We’re Looking For: Proven experience as a Chef, ideally in a fast-paced kitchen environment. Strong understanding of food hygiene and safety standards. A passion for cooking and creating exciting, fresh, and flavourful dishes. Excellent communication skills and a positive, team-focused attitude. Ability to remain calm under pressure and manage time effectively. A proactive approach to learning and development, with a desire to progress within the hospitality industry. What We Offer: £15-£17 P/H with added Tips & Service Charge on top. Opportunities for career progression within a growing and innovative company. A fun and supportive working environment with a creative team. Staff events, training, and development opportunities. Staff Food on shift. How to Apply: If you are excited about the opportunity to join the Huckster London team and be part of something special, we’d love to hear from you. Please apply via JobsToday. At Huckster London, we believe in diversity and are committed to creating an inclusive environment for all employees. We welcome and encourage applications from candidates of all backgrounds and experiences and cuisines. Join us at Ambar Entertainment LTD and bring your culinary passion to life!

As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management. Both part-time and full-time will be considered. Other positions could be considered (ask for info).

Counter Assistant - Builders Merchants We are seeking a motivated and friendly individual to join our team as a Counter Assistant at our builders merchants shop. The ideal candidate will have a strong knowledge of Microsoft Word and Excel, enabling them to handle various administrative tasks efficiently. Key Responsibilities: - Provide excellent customer service by interacting with customers daily, assisting them with their inquiries and purchases. - Process orders and manage transactions accurately. - Maintain a clean and organized counter area. - Collaborate with team members to ensure smooth operations. Requirements: - Proficiency in Microsoft Word and Excel. - Strong communication skills and a customer-oriented attitude. - Previous experience in a retail or customer service role is preferred but not essential. If you are passionate about providing great service and have the skills we are looking for, we would love to hear from you!

This a fabulous opportunity to join us as a Waiter at Tapas Brindisa Richmond Supporting the Management Team, you will be expected to work a section, and share your passion and knowledge of Spanish foods and wines with our customers and ensure consistent levels of service are achieved and exceeded. We love to have fun whilst we work, so a happy, friendly and engaging personality is important to us! Successful candidates will: - Ideally have experience working as a Waiter in a high-end casual restaurant or Tapas environment. - Share our love of Spanish tapas & drinks with both the team and our customers. - Have good knowledge of the foods and ingredients of Spain - Ensure our high standards of delivering fresh, flavoursome & beautifully presented tapas and engaging & friendly service are exceeded all of the time. - Be attentive and proactive, with the ability to respond quickly to the needs of the guest and managers. - Have a strong teamwork ethic. - Be humble and show respect for all your colleagues. - Excellent attention to detail, calm under pressure and resilient. - Be looking to develop and progress their career

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Breakfast Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet guests with a warm and professional demeanour, ensuring a positive first impression. - Manage reservations, seating arrangements, and guest flow to optimize the dining experience. - Handle phone and email inquiries, providing accurate information and assisting with bookings. - Work closely with the front-of-house and management team to ensure seamless service. - Maintain an organized and efficient reception area. - Assist with special requests and accommodate guest needs whenever possible. About you: - Previous experience as a Receptionist or Host in a high-quality hospitality environment. - Exceptional customer service and communication skills. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm under pressure. - A team player with a positive and proactive attitude. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Role Overview We are seeking an experienced and dynamic General Manager to lead our team at Jumbi Peckham. The General Manager will be responsible for the overall management of the venue, ensuring smooth day-to-day operations, delivering exceptional customer experiences, and driving business growth. This is a hands-on leadership role that requires a deep understanding of hospitality, a passion for music and culture, and strong financial and operational acumen. Key Responsibilities Venue Operations: Oversee all aspects of daily operations, ensuring Jumbi runs efficiently and meets high service standards. Team Leadership: Recruit, train, and manage a passionate and motivated team, fostering a positive and professional work environment. Customer Experience: Maintain an exceptional guest experience by ensuring top-tier service, engaging with customers, and upholding Jumbi’s brand values. Financial Performance: Manage budgets, control costs, and drive revenue growth through strategic planning, promotions and operational efficiencies. Stock & Supplier Management: Oversee inventory control, liaise with suppliers and ensure the bar is well-stocked with high-quality products. Event & Music Programming: Collaborate with the events and music teams to curate a dynamic calendar that aligns with Jumbi’s cultural identity. Health & Safety Compliance: Ensure full compliance with licensing laws, health and safety regulations and food hygiene standards. Marketing & Community Engagement: Work alongside marketing teams to develop promotional strategies, build community relationships and drive footfall. Community Engagement: Actively participate in local Bar Watch initiatives to maintain safety and strong community relationships. Required Skills & Experience Proven experience in a senior management role within the hospitality industry (bar, restaurant, or music venue experience preferred). Strong leadership skills with the ability to motivate and manage a diverse team. A passion for music, particularly sound system culture, hi-fi experiences, and community-led spaces. Skills in working with music equipment are advantageous. Experience working with local authorities and regulatory bodies. Personal licence holder essential. Strong understanding of licensing, health & safety, and operational compliance. Experienced in using platforms such as 7Rooms, SumUp for reservations and payments. Strong financial acumen, including experience managing P&Ls, budgets, and forecasting. Proficiency in Google Sheets & Excel for data analysis and financial reporting. Local to the area or strong knowledge of the Peckham community is a plus. Exceptional communication and interpersonal skills. A hands-on approach with a willingness to work evenings and weekends as required.

We are looking for dependable, enthusiastic individuals to join our team as Mystery Shopper. In this role, you will use company-provided funds to purchase and evaluate assigned products from various retailers. After thorough testing, you will provide honest, detailed reviews to help enhance customer experiences and product quality. This high-paying position requires minimal hours and offers flexibility in scheduling. Responsibilities: • Utilize company funds responsibly to acquire assigned products. • Assess and test products following provided guidelines. • Compose comprehensive and truthful reviews of the products. • Offer feedback on your shopping and product testing experiences. • Meet deadlines and adhere to company procedures. Requirements: • Must be 18 years or older. • Energetic, positive attitude with keen attention to detail. • Trustworthy and capable of managing company funds responsibly. • Strong written communication skills for crafting reviews. • Ability to follow instructions and meet deadlines. • Reliable access to transportation for in-store purchases or online shopping. What We Offer: • Competitive pay for minimal work hours. • Flexible schedule to accommodate your lifestyle. • Opportunity to test and keep free products. • Chance to contribute to improving products and customer experiences. Join us as a Mystery Shopper and turn your shopping experiences into a rewarding opportunity!

Job Title: Part-Time Sales Assistant – Jewellery & Accessories Location: Camden Market, London Company: Lyna London About Us: Lyna London is a small, family-run jewellery and accessories business that began in 2021. We specialise in high-quality, affordable jewellery designed to be worn every day and treasured. With a growing global customer base and a strong social media presence, we pride ourselves on creating a fun, stylish shopping experience both online and in person. Job Summary: We’re looking for an energetic and enthusiastic Part-Time Sales Assistant to join our team at Camden Market. You’ll be the face of Lyna London, welcoming customers, offering personalised service, and helping them find the perfect jewellery or accessory. If you love chatting with people, working in a fast-paced environment, and have a creative flair for making charm bracelets or necklaces, this role is for you! Key Responsibilities: • Provide outstanding customer service and create a welcoming atmosphere • Recommend and showcase products that meet customers’ styles and needs • Make charm necklaces and bracelets on the spot or as custom orders • Keep the stall clean, organised, and fully stocked throughout the day • Process sales quickly and accurately using a point-of-sale system • Juggle multiple tasks, like helping customers while restocking or tidying • Take part in creating social media content (being confident on camera is a plus!) • Answer phone enquiries in a friendly and professional manner What We’re Looking For: • Friendly, outgoing personality and excellent verbal communication skills • Must be able to work in a fast-paced environment with a positive attitude • Creative, with hands-on skills in making charm jewellery (training provided if needed) • Eager to learn and grow within a small business environment • Previous retail or customer service experience is a bonus • Strong time management and attention to detail • Organised, reliable, and able to take initiative Availability Requirements: You must be available to work at least 3 days out of the following: Tuesday, Wednesday, Thursday, and Sunday. Weekend or bank holiday availability is essential. Perks: • Employee discounts on all products • Free snacks while you work • Fun, supportive team environment

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our 1st Chef De Partie! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be overseeing the hot section to prepare our authentic Italian dishes from scratch. - You will be onboarding and training new chefs, supporting and coaching the Chef de Partie in each section, working closely with kitchen management and ensuring your section is operating smoothly. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Senior Chef de Partie / Junior Sous Chef - Expert knowledge of Italian cuisine and techniques - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.31 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $18.31 / hour

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef de Partie in Cold Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be overseeing the cold section and preparation of cold dishes, antipasti and insalate! - You will be onboarding and training new cold section and prep chefs, working closely with kitchen management and ensuring the cold section is operating smoothly. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Chef de Partie - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour

Chicome is a family-run high-end Mexican Fusion Restaurant and Bar located in St Katharine Docks (Tower Bridge) that provides executive-level dining to its guests with high attention to detail service. Opened in late 2023 we continue our growth and take pride in our team that makes it happen every day! We are a people business. Chicome is looking for an experienced Head Waiter / Waitress to join the team and lead the team during service. Responsibilities & Requirements: - Previous experience in a similar position within the hospitality sector preferably in a premium restaurant - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Ensuring smooth service flow, addressing guest feedback with professionalism, and maintaining Chicome's impeccable reputation. - Working closely with the kitchen and bar teams to deliver a harmonious, high-energy dining experience. - Excellent organizational and time-management abilities. - Ability to work in a fast-paced, low-pressure environment. What’s in it for you… - Uncapped tronc with sales-driven bonuses - Become part of a team that’s very passionate about creating great customer experiences. - Opportunity for career advancement and professional growth. - The opportunity to join an innovative, exciting brand with a unique offering in the heart of London. - A supportive and collaborative work environment. - The chance to challenge the norm and work in an environment that is both creative and rewarding.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour

Job Title: Bartender Location: Dharmendra, Whitechapel E1 3HF Job Type: Full-time/Part-time Salary: Competitive + Tips About Us We are a vibrant and customer-focused establishment known for our quality drinks, friendly staff, and lively atmosphere. We are seeking a skilled and passionate Bartender to join our team and help us deliver memorable experiences to every guest. Key Responsibilities Prepare and serve a wide variety of alcoholic and non-alcoholic beverages Deliver high-quality service with a friendly, welcoming attitude Mix cocktails and other drinks according to standard recipes Maintain cleanliness and organization of the bar area Handle customer orders and process payments accurately Follow health, safety, and responsible alcohol service guidelines Assist in inventory management and stock rotation Requirements Proven experience as a bartender in a fast-paced environment Knowledge of drink recipes, techniques, and bar equipment Strong communication and interpersonal skills Ability to work evenings, weekends, and holidays Positive attitude and a passion for hospitality Ability to work as part of a team and handle pressure during busy hours What We Offer Competitive pay with tips A fun and dynamic work environment Opportunities for growth and professional development Staff discounts and in-house perks Join our team and be part of a place where great drinks and great service come together. To apply, please send your resume.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA Floor team, and you will work alongside the Assistant Manager and Floor Manager. - You will amplify Big Mamma's digital presence, expand our community, and skyrocket engagement. - You'll support and inspire the floor team, run smooth service, and be the go-to problem-solver and motivator. - You'll participate in our team's onboarding and training. Coaching and mentorship will be your superpowers! - You'll ensure every guest leaves saying, "WOW!" through exceptional service, an engaged team, and smooth table rotations. You'll ensure the whole experience is outstanding and issues are resolved promptly. - You'll master the details! From knowing our wine lists to our products and food ingredients, you'll keep the operations seamless and on-point. You'll always maintain the highest standards- from correct uniforms and proper restaurant set-up to H \& S compliance and the correct music. You'll be on it. - You'll be the brand ambassadors of our values: authenticity, entrepreneurial, meritocratic, and excellent YOUR SKILLS: - An experienced supervisor with a positive, can-do attitude that's contagious to guests and team members alike. - You have experience working in high-volume, fast-paced restaurants and a deep appreciation for Italian culture and cuisine (we like to call it amore!). - You have strong organisational skills and the ability to oversee large teams and work well under pressure. - A proactive team player who's eager to learn and make an impact. You are driven to exceed expectations, meet the KPIs and smash given targets. OUR OFFER: - Permanent, full-time position (48hr/ week) - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 50% staff discount + monthly team lunches - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $50000.00 / year

Job Overview We are looking for a committed and trustworthy Cleaner to become a part of our team. The successful candidate will be tasked with upholding cleanliness and hygiene across various settings, ensuring that all areas are orderly, safe, and inviting for both customers and staff. This position necessitates strong communication abilities and a dedication to outstanding customer service. Responsibilities - Carry out cleaning duties in specified areas, including offices, restrooms, kitchens, and shared spaces. - Ensure that all surfaces are regularly dusted, wiped, and sanitized. - Empty waste bins and dispose of refuse properly. - Manage the inventory of cleaning supplies and report any shortages or requirements. - Adhere to health and safety standards while executing cleaning tasks. - Effectively communicate with team members and management regarding cleaning schedules and any arising issues. - Deliver exceptional customer service by promptly addressing requests or concerns from clients or staff. Qualifications - Prior experience in a cleaning position is preferred but not essential. - Possession of a driving license is beneficial for roles that involve travel between locations. - Proficient communication skills in English are crucial for effective interaction with clients and colleagues. - A customer service-oriented approach is highly regarded to ensure a positive experience for all facility users. If you are passionate about cleanliness and take pride in your work, we invite you to apply for this fulfilling Cleaner position.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef De Partie in Hot Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be overseeing the hot section to prepare our authentic Italian dishes from scratch. - You will be communicating regularly with kitchen management, helping with onboarding and training of the new chefs and ensuring the hot section is operating smoothly. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Chef de Partie in a big and busy section - Excellent knowledge of Italian cuisine - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.96 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.96 / hour