Customer experience manager jobs in ExeterCréer des alertes d'emploi

General Manager Upto £50,000 per annum 40 hours per week What you'll be doing: As the General Manager, you will play a pivotal role in overseeing all aspects of our operations. You will be responsible for managing client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to. Drive service and FM support service solutions that exceed new and existing customer requirements. Review business performance and ensure delivery of key financial targets in line with management and performance reporting. Demonstrate commercial value to the Leadership and Executive teams in line with the Compass vision, values, and overall business strategy. Your leadership, organizational skills, and culinary expertise will be key in delivering exceptional experiences to our clients. More about the role: Key Responsibility: • Lead and drive the strategy of growth and retention of new and existing business in each sector through leading the development of long term account plans, including a rolling lifecycle review process, • Drive the sales team to develop financially sound bids and proposals and sign off final agreements to ensure we deliver operationally sound contracts, • Implement senior client review process to identify additional sales/service opportunities, • Communicate strategy to the team and ensure that improvements are implemented to maximise performance and customer satisfaction, • Develop and maintain relationships with internal and external stakeholders, • Provide operational insight alongside strategic marketing plans to grow sales/services and deliver customer satisfaction, • Ensure purchasing complies with Compass Group UK & Ireland policies, • Manage labour costs above budget to client through policies in place, • Challenge and continually review labour structures and ratios, • Leadership - proven track record of strong leadership and change management, • Client Management - experience of managing challenging clients, • Corporate Alignment - Aligns resources to the business, • Results Orientation - Improves performance, • Responding to Customers - Understands underlying concerns, • Integrity - Acts on values when it is not easy to do so, • Working Together for the Business - Promotes team effectiveness, • Holding Others Accountable - Monitors performance, • Strong Communication - creates a site communication strategy, • Senior management experience in Facilities Management, • Senior management experience leading and inspiring operational teams to deliver results, • Led the implementation of change programmes to deliver operational benefits, • Experience of working within brand guidelines to deliver results, • Experience in highly commercial and price sensitive markets, • Excellent communication and presentation skills, • Fully conversant with current Health and Safety and food safety regulation., • Experience on application of risk management, analysis and reduction Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 - £27,047 per annum Location: Exeter, EX2 8ED Closing date: Tuesday 20th January 2026 Interview date: Wednesday 28th January 2026 We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon! In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers. In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers. You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Co-Ordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience • Significant experience in managing a team., • Significant experience in delivering high level Customer service in a fast-paced environment., • Significant subject matter expertise and application of pet welfare and handling of domestic animals, • High standard of verbal and written communication., • Current full driving licence, • Performance management and improvement experience., • Experience working with volunteers. How to apply Click the apply button below and complete the online application process before the closing date on Tuesday 20th January 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: • Enhanced annual leave entitlement: 30 days plus bank holidays, • Pension scheme with enhanced employer contribution, • Health cash plan, • Life assurance, • Unlimited access to an employee assistance programme, • Programmes for physical and mental wellbeing support, • Free access to GP via MetLife, • Recognition scheme Annual volunteer days

Contract: Full time, fixed term until 16th February 2027 Salary: £28,481 to £33,118 per annum Location: Exeter, EX2 8ED Closing date: Sunday 18th January 2026 Interview dates: To be confirmed Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people? We’re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Devon rehoming advice and behaviour unit in all pets, people, financial and compliance matters! This is a great time to join the Devon Centre, with the chance for a dynamic leader who can quickly adapt and bring their own experience to the role. This is a fixed term contract role until 16th February 2027. More about the role At our rehoming, advice & behaviour unit in Devon, our foster-based care and Home Direct Scheme ensures animals find loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. As Centre Manager, you’ll be responsible for all aspects of the Centre – pets, people, compliance and finances. Working closely with your Assistant Managers, you’ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. This role is about leading people and delivering the strategy for the Devon centre. We have a skilled, passionate team, we need someone who can build great relationships and continue to meet the objectives of the centre. For many, the Centre will be the “public face” of Blue Cross so you will need to ensure that customer service is at the heart of every interaction. At Blue Cross we are ambitious, and the work carried out by our Centres is key in achieving our strategy and ensuring that ultimately, we help more pets. The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 – 5 Monday – Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need. Want to know more detail? Great! We have attached a candidate pack and job description which hopefully gives you everything you need. About you You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You’ll bring strong operational and people management skills – able to set direction, take action and empower others to deliver improvements. Alongside your leadership strengths, you’ll also possess indepth knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you’ll balance the needs of pets, people, and resources to achieve outstanding results. Resilient, empathetic and emotionally intelligent, you’ll thrive on challenge and approach every situation with a positive, problem-solving mindset. Knowledge, skills, and experience • Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting., • Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment., • Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives., • Financially aware and numerate., • Proven experience of working constructively and collaboratively with colleagues from different teams., • Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties., • Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important., • Significant experience of working in an emotionally charged environment, showing empathy, and demonstrating resilience under pressure and dealing with distressed people and animals., • The ability to demonstrate, understand and apply our Blue Cross values, • Current full driving licence. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 18th January 2026. The process will include: • First stage interview and site tour., • Online Discovery Session. This will include scenario-based exercises and group discussions, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: • Pro rata full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays), • Programmes for physical and mental wellbeing support, • Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family, • Health cash plan, • Unlimited access to an employee assistance programme, • Pension scheme with enhanced employer contribution, • Professional fees paid with Continuing Professional Development and Personal development support, • Life assurance, • 20% discount on Pet Plan pet insurance, • Enhanced family friendly policies, • Recognition scheme, • Annual volunteer days, • Charity worker discounts across a variety of retailers

Are you an outgoing & dynamic individual? Are you someone who's a natural people person - someone who can strike up a conversation with anyone and make a great first impression. You'll need to be confident, outgoing, and able to think on your feet. If yes, then you should become a Field Sales Consultant and join our Auto/Cargo team! As a Field Sales Consultant, you'll be out in your territory every day, meeting with old, and new customers and building relationships. You'll be representing our industry-leading brand and supporting a wide range of businesses including MOT Garages, Car Dealerships, Commercial Vehicle Workshops, Agriculture & Forestry, Plant Hire & Heavy Machinery and Public Sector Workshops, to name but a few! But don't worry, we'll give you all the tools you need to succeed. We'll provide comprehensive training, ongoing support, and the backing of a fantastic team. To succeed in this role: • A self-starter who can work independently and is driven to achieve goals, • Proven ability to find and develop new business opportunities, • The ability to build and nurture strong, long-lasting client relationships, • Providing excellent service, including after-sale follow-up, to ensure customer satisfaction, • An interest and/or understanding of the products or services being sold (don’t worry if you don’t currently know this, training will be provided), • Competence in using sales software and other relevant computer applications, • A determined attitude to overcome sale obstacles and achieve success, • A track record of consistently meeting and exceeding sales targets (desirable), • Full, clean, UK driving licence We will offer: • £24,000 basic salary with minimum guaranteed earnings of £27,300 per annum, • Uncapped commission on all items sold, • Company car, tablet & mobile phone, • Additional rewards and incentives on sales, including points-based schemes and length of service payments., • A chance to be part of our Top Club, where you will win an all expenses paid overseas trips for you and your plus one!, • 23 days holiday (raising up to 28 with Length of Service), • Monday-Friday schedule, • Ongoing training, support and career opportunities, • Pension in line with auto-enrolment, • Health Care plan You may have experience in or be interested in Hospitality, Field Sales Representative, Business Development, front-of-house sales, Sales Executive, Account Manager, Customer Service Representative, Sales Coordinator, Retail Sales Consultant, Telesales, Call Centre, Area Sales, etc. Join our team and become a pivotal force in the success of our network! Apply now—we look forward to hearing from you! We are committed to fostering inclusion and diversity for the future success of the Würth Group. Please note: Interviews may be conducted while the role is advertised. We reserve the right to close this role if we receive sufficient applicants. Apply early to avoid disappointment.

Job Overview: This isn’t your average Customer Success or Account Manager role. DeGould is looking for a proactive and commercially minded Technical Account Manager, who will manage each customer’s transition from prospective customer to active users of the Company’s products, and ultimately be responsible for fostering an environment that enables future growth opportunities. It will require an individual who has the aptitude to not only understand a complex and technical product but be able to communicate it’s value to customers well, whilst combining gravitas and experience to manage the relationships and turning the relationships into future growth opportunities and ultimately building lasting relationships with our customers. The candidate must have strong knowledge and understanding of Finished Vehicle Logistics, gained either through direct involvement in the process or through working with customers in this area. Duties and Responsibilities: • Customer Onboarding and Engagement; guide customers through the entire lifecycle, from prospecting to becoming active users of the company’s products. Ensuring customers see value from the start is a priority., • Driving Growth Opportunities; a proactive approach to identifying and nurturing growth opportunities within customer accounts. You’ll not only maintain but expand these relationships to drive revenue., • Technical Aptitude; comfortable understanding and communicating the value of a complex, technical product. Translating technical features into benefits that resonate with customers is essential., • Relationship Management; ability to combine gravitas and experience in managing customer relationships. This includes fostering an environment for future growth and turning customer interactions into long-term partnerships, as well as being primary technical and commercial point of contact for a small number of existing OEM customers., • Commercial Mindset; ability to be a strategic thinker, with a commercially oriented approach to customer management in order to identify potential opportunities and leverage them for business expansion. Accountable for pipeline opportunities and revenue forecasting, along with the maintenance of our CRM., • Reporting and Insight; ongoing responsibility for routine customer and product reporting and analysis, • Problem Solving; point of contact for technical issues to ensure the highest level of system performance and uptime., • Travel; International travel to customer locations., • Contracts; ability to project manage protracted and complex contractual negotiations, from the developed of scope through to quotes and the execution of contracts., • Execution; work with the Product and Implementation Teams to deliver against scope and ensure customer expectations are aligned with the specification for each product., • Strategy; Actively participate in the development the Company’s commercial strategy, including value proposition, pricing and adjacent revenue opportunities Skills: • A proven business or management skillset within an enterprise service environment., • Experience and good understanding of vehicle logistics operations., • Ability to work under pressure in a fast moving, dynamic environment., • Expertise in developing valued proposition conversations., • Excellent communication and organisational skills, with the ability to present and influence., • A background in engineering, or a strong aptitude to understand the technical complexities of the product., • Experience working as a Technical Account Manager or equivalent position., • Knowledge of automotive, either OEM or supplier, is a distinct advantage., • Expertise in developing Land & Expand commercial strategy. About the Company: DeGould is an exciting, multi-award-winning company, in the software and AI sector. The company develops and delivers innovative vision and damage detection systems to a range of blue-chip corporate clients. As the company embarks on an exciting growth phase the company plans to expand the team, further develop existing products, and explore opportunities for new ones. Benefits: Competitive salary and benefits including: • Flexible working can be agreed., • 25 days holiday per annum (excluding bank holidays)., • Life assurance/death in service of 4 times basic salary, • Additional days holiday for birthday., • Company sick pay scheme., • Cycle to work scheme., • Pension auto enrolment after 3 months service., • Enhanced maternity, paternity and shared parental leave. Behaviours: As an employee of DeGould Ltd, you are required to meet a number of common standards of behaviour, accountabilities and outcomes. In addition, and in relation to this role it is expected that the successful candidate will exhibit these behaviours: • Empathy – able to put themselves in the shoes of others., • Creative – open to new ideas and demonstrates good design skills in their work., • Analytical - capable of working through the detail when required., • Flexible - thriving in a fast paced, changing and opportunity rich environment., • Collaborative – enthusiastically works with colleagues and customers alike., • Dependable - deliver on stakeholder commitments in a timely manner. We do not require additional support from recruiters, thank you.

Metpow is the new standard for smart metering in leisure and marine environments. We’ve developed powerful cloud software to give operators and guests a better way to manage and pay for energy. Following early growth and recent funding, we’re now looking for a new business development manager to join our sales team and further establish Metpow as the UK's No. 1 provider of smart metering to the industry. What you’ll do • Identify, qualify, and develop new business opportunities across Metpow’s target markets, primarily in the leisure sector., • Own and manage the full sales cycle, from initial outreach and discovery through to proposal, negotiation, and close., • Build and manage strong relationships with key partners, installers, distributors, and strategic accounts., • Work closely with the marketing and product teams to follow up on inbound leads and convert interest into live opportunities., • Represent Metpow at exhibitions, trade shows, and industry events, turning conversations into pipeline and revenue., • Maintain accurate forecasting, pipeline management, and activity tracking using HubSpot., • Develop tailored proposals and commercial models that align customer needs with Metpow’s products and SaaS offering., • Provide regular reporting on pipeline value, conversion rates, and deal progress, linking activity to revenue outcomes., • Feed market insight, customer feedback, and industry intelligence back into the business to shape strategy. About you You’re a commercially minded B2B sales professional who enjoys building relationships and closing deals. You’re comfortable working independently, setting your own priorities, and taking ownership of outcomes. You balance persistence with professionalism and understand that trust, clarity, and consistency are critical to long-term customer relationships. You’re equally at home in a face-to-face meeting, on a call, or reviewing pipeline data to spot opportunities and risks. You’ll need • Five years or more relevant experience in a B2B business development or sales role., • Confidence using HubSpot (or similar CRM) to manage pipeline, contacts, and reporting., • A proven ability to generate new opportunities and progress deals through to close., • Strong communication, negotiation, and relationship-building skills., • The ability to manage multiple opportunities and priorities without close supervision. It would be a bonus if you also have • Knowledge of the leisure and holiday park industry., • Experience selling hardware, SaaS, or technology-enabled services., • Familiarity with partner-led sales models or indirect channels., • Experience selling into SMEs, operators, or multi-site businesses. You will work closely with the senior team, as well as marketing, product, and external partners to turn demand into revenue and long-term customer relationships. The role will initially be weighted towards new business generation, but like all strong start-up roles, it will evolve as Metpow grows and scales. How to apply: To apply for this role please send an email with your CV and a short intro to , no agencies please. Thanks, Metpow Team.

Senior Sales Executive / Business Development New Homes Location: Near Exeter, Devon, c. OTE £40,000 - £50,000 + Excellent Benefits + Pension + Parking + Generous Commission (based on units sold!) Ready to take your new homes career to the next level? This is your chance to join a prestigious, award-winning developer known for delivering stunning luxury homes and vibrant new communities across the South West. Were searching for a high-energy Senior Sales Executive / Business Development Executive who thrives in a fast-paced, customer-focused environment and loves turning interest into sales. Why This Role? Work with a leading developer with a strong reputation for quality and innovation. Sell beautiful new homes and aspirational lifestyles across a growing portfolio. Enjoy a supportive, positive, high-performing team where your success is celebrated. Benefit from excellent commission , with earnings increasing based on the number of homes you sell. Your Day-to-Day Use your experience in new homes sales (houses or apartments, ideally off-plan) to guide buyers through their journey from enquiry to completion. Deliver exceptional customer experiences tours, viewings, lifestyle selling, and relationship building. Work closely with the wider sales & marketing team to maximise development success. Maintain and grow your pipeline: manage enquiries, follow up leads, track activity, and identify new opportunities. Report progress to the Head of Sales and contribute to the ongoing success of the development. Represent the brand with professionalism, warmth, and confidence. What You Bring Experience in new homes sales , estate agency, property sales, or apartment sales. Strong B2C sales background with a proven track record of converting interest into results. Confident presenting to buyers and guiding them through the full sales process. A calm, compassionate, customer-focused approach. Commercial awareness and a passion for property. Full UK driving licence. Knowledge of the Devon / South West property market is a huge advantage. Competent with Microsoft Office (Word, Outlook, Excel). This role would suit: New Homes Sales Advisor, Senior Sales Executive, Estate Agent, Sales Manager, Business Development Manager, Property Consultant, Apartment Sales Specialist. Locations Perfect for Candidates From: Exeter, Exmouth, Dawlish, Teignmouth, Newton Abbot, Torquay, Paignton, Brixham, Crediton, Tiverton, Honiton, Sidmouth, Topsham, Cullompton, Okehampton, Kingsteignton, Ashburton, Chudleigh, Budleigh Salterton, Ottery St Mary, Seaton, Axminster, Ivybridge, Totnes, South Brent, Buckfastleigh. Whats in it for You? Competitive basic salary Competitive OTE Pension Parking Excellent commission structure Supportive team culture Real career progression The chance to represent a high-end, respected developer If youre driven, customer-focused, and excited by the idea of selling beautiful new homes in one of the most desirable regions in the UK, we want to hear from you. Apply now and become a key part of this inspiring, growing team. Generous salary plus bonus and excellent benefits c £30,000 - £45,000 OTE This role is commutable from Exeter, Devon, Alphington, Ashreigney, Axmouth, Beer, Bovey Tracey, Bow, Crediton, Okehampton, Bidford, Wadebridge, Bridford, Teign valley, Budleigh Salterton, Chagford, Cheriton Bishop, Christow, Chulmleigh, Little Dart valley, Dartmoor, Clyst Honiton, Clist Honiton, Honiton Clyst, Clyst St Mary, exterer, Exmoor, Exmouth, Cofton, Cofton, Cockton, Colaton Raleigh, Colaton Raleigh Newton Poppleford Budleigh Salterton, Coldridge, Colyford, Dorchester, Exeter, Colyton, Crediton, Dalwood, Brixham, Dawlish, Exeter, Torquay, Doccombe, Moretonhampstead, Dunchideock, Haldon Hills, Dunsford, East Budleigh, Exbourne, Exminster, Gittisham, Hennock, Inwardleigh, Kenton, Lapford, Littleham, Lustleigh, Lympstone, Manaton, Moretonhampstead, Musbury, Newton Poppleford, Harpford, North Bovey, North Tawton, Northleigh, Farway, Otterton, Ottery St Mary, Payhembury, Sampford Courtenay, Sandord, Seaton, Sidford, Silverton, South Zeal, Starcross, Sticklepath, Talaton, Tedburn St Mary, Thorverton, Throwleigh, Topsham, Uplyme, West Hill, Whitestone, Widecombe in the Moor, Withycombe Raleigh, Woodbury, Woodbury Salterton, Zeal Monachorum TPBN1_UKTJ

In a Nutshell We have a new opportunity for an Adoptions Manager to join our team within Vistry Cornwall South West, at our Exeter office. As our Adoptions Manager, you will be responsible for the maintenance and timely and cost-efficient adoption of completed estate roads, sewers, pumping stations and public open spaces. You will work with the Engineering Manager to develop technical agreements during technical approval. Additionally, to engage and work with Build and Commercial teams towards the end of project development to ensure timely completion of works, sign-off and to reduce the occurrence of errors and barriers to adoption/hand-over. You will maintain the company, group and technical project bonds and sectional agreement trackers and report on outstanding bonds and overrun costs and timescales. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant experience in a similar position with a recognised housing developer or Highway/Drainage Authority Experience/in-depth knowledge of estate road and sewer construction & inspection Understanding of Highway & Water Industry standards Computer literate with a good knowledge of AutoCAD, Excel and Word Accurate with an eye for detail Able to work under pressure and to deadlines An awareness of the impact of work on the business and residents of developments Sound commercial awareness Good negotiation skills Decision making/problem solving/multi-tasking Able to influence and persuade others to their point of view A good communicator/listener Team player able to communicate with internal and external stakeholders / colleagues Willing to work extra to meet deadlines as and when the business needs require it Desirable - A Civil Engineering related qualification i.e. Degree, HND or HNC More about the Adoptions Manager role Work with the Build & Commercial Departments to ensure a timely sign-off/handover for roads and sewers Whenever possible, attend sites during infrastructure works/activities and identify/record issues, monitor quality and provide positive feedback or raise concerns with the build team and/or contractors Ensure CCTV Surveys, As-Built Surveys, etc. are provided by the relevant supply chain and submitted for approval to the adoption authority or approved body. Commission and/or provide responses to Road Safety Audits to achieve sign-off Liaise with the Engineering and Technical Managers to ensure that infrastructure agreements (S278, S38, S104, S185) and Deeds are in place to facilitate the timely sign-off of works. Investigate barriers to adoption of Legacy Sites and explore and pursue solutions with adopting authorities Provide assistance and guidance to the Technical Department with respect to preparation of Adoption Plans, Deed Plans, Agreements and statutory processes inline with instruction form line manager Prepare and issue Highway H&S Files to adopting authorities Work with the Technical Managers to assist Managing external consultants to assist with adoptions as required including their performance and costs Assist with the development of pre-construction costs as instructed by line manager. Cultivate and maintain good, professional and respected working relationships with all external adopting bodies including Highways Authorities, Water Authorities, Councils and Management Companies Liaise with Subcontractors and the Commercial Department with respect to completion of works, variations/new quotations, inspections and rectifying sub-standard works Keep up to date with utility works/installations as may be required to facilitate adoptions/handovers Arrange site inspections of infrastructure at the end of maintenance periods and identify and arrange all works required to achieve adoption Undertake regular Site Inspections of completed, unadopted developments and review Health and Safety implications, arranging any necessary remedial works through the Commercial Department Provide support to the commercial department in the procurement of MEP packages via input into enquiry, scopes, reviewing quotations, attending pre-order meetings, etc. Familiarise yourself with the Contract requirements/Employer Requirements and CountrySide partnerships utility design solutions Ensure any comments/queries on the utilities design are reviewed and coordinated with the infrastructure design for adoptable roads and sewers Support the Commercial department in reviewing payment applications Ensure the necessary certification is provided for all connections to obtain PC / completion including witnessing Ensure applications for all meters are made and installation managed to programme. Manage the individual Project technical utility trackers, monitor on costs and variations, timescales and risk items Develop and implement a robust test and inspection regime for all stages Maintain up to date knowledge of all highways and drainage adoption and design procedures and design codes Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

Job Title: Assistant Store Manager Salary: £21,731 plus bonus Role Type: Permanent (32 Hours) Location:Exeter Looking for a role where every day feels meaningful? Where style meets sentiment, and your leadership helps create unforgettable moments? Were searching for a passionate and driven Assistant Store Managerto join our Exeter team. This is more than just retailits about helping people celebrate lifes most special occasions, guiding them with warmth, confidence, and impeccable service. Why Youll Love This Role: Competitive salary with a rewarding annual bonus Exceptional training to help you grow and thrive Flexible benefits including a holiday buying scheme Enhanced maternity/paternity leave to support your journey Generous staff discounts on products that truly matter Be part of a brand thats growing, evolving, and investing in its people Who Were Looking For: A natural leader who brings energy, empathy, and excellence to everything they do Someone with experience in customer-focused or sales environments, ideally already leading a team A confident communicator who knows how to inspire and support others Detail-oriented, reliable, and driven by results Stylish, professional, and proud of their achievements Someone who understands that great service is about connection, not just transactions What Youll Be Doing: Leading your team to deliver personalised, heartfelt customer experiences Coaching and developing staff to reach their full potential Using insights and data to make smart commercial decisions Creating beautiful, inviting displays that reflect your local customer base Building relationships through local events and community engagement Ensuring the store runs smoothly and reflects the brands values every day OUR CLIENT Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career! ABOUT US This role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. TPBN1_UKTJ

Area Manager | Devon | High Street Fashion Retail | Salary up to £55,000 + Car and Bonus We are recruiting an experienced Retail Area Manager to lead a large multi site portfolio across Devon for a successful high street fashion retailer. The Area Manager will be responsible for delivering sales growth, profitability and KPI targets while driving high operational standards, developing Store Managers and teams, and ensuring a strong customer first culture across the region. This is a newly created role within a growing retail business and offers a genuine opportunity to influence performance, develop talent and shape the future of the region. Area Manager Benefits: Salary up to £55,000 plus company car and bonus Bonus scheme Generous staff discount Uniform allowance Pension scheme Employee Assistance Programme Area Manager Key Responsibilities: Lead, coach and develop Store Managers across a multi site retail estate Deliver sales, margin and profit targets through strong commercial leadership Manage KPIs, payroll and controllable costs to maximise store performance Ensure consistent customer service, operational and visual merchandising standards Deliver full compliance across health & safety and company policies Build high performing teams with a strong focus on succession planning Work closely with Head Office teams, acting as a key link between stores and central functions Visit stores on a structured cycle, leaving clear actions and supporting underperforming locations About You Proven experience as an Area Manager, Senior Area Manager or Regional Manager within retail Strong commercial and analytical skills with the ability to drive performance A people focused leader who develops and motivates high performing teams Customer centric and comfortable working in a fast paced retail environment Experience within fashion or apparel retail is highly desirable About the Business This high street fashion retailer is passionate about delivering great value, strong product ranges and a consistent in store experience. With a growing store portfolio and ambitious plans for the future, the business is committed to developing its people, promoting from within and creating an inclusive, supportive culture where teams can thrive. Every role plays a part in shaping the customer experience and driving continued success across the UK store network. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35084 TPBN1_UKTJ

About a career with Elis Are you ready to embark on a thrilling and financially rewarding career in field sales and join a global business with growth and opportunity? If so, we are seeking dynamic, motivated, and results-driven individuals to join our expanding team. If you're passionate about sales and love the thrill of meeting new people, then this opportunity is for you! Our culture of service and quality is based on the commitment of our employees, who are the company's greatest asset. Joining Elis allows you to become part of a business that is agile, creative and market-leading in our industry. Your Mission at Elis Identify and target potential customers in your designated territory. Conduct in-person sales presentations to showcase our products/services. Travel daily within sales territories. Build and maintain strong customer relationships. Meet and exceed sales targets and KPIs. Stay up-to-date on industry trends and product knowledge. What will make you stand out? This role is more about the person than experience, and we are looking for people who are highly motivated, at ease communicating with people face to face and have an unrelenting attitude to hitting targets. Networking will come naturally to you, and you will have a highly resilient nature. What we are really looking for is passion, desire, and drive to grow our market share and profile in your region. We are not looking for account managers, this is a pure, new business growth role. The role is not office based and you will need to be driven to manage your diary, visit prospects and operate in the field. What's on offer? 29 Days Holiday Company Car Food Allowance Basic Salary of between £26,000 - £29,000 DOE Uncapped Earning Potential: Your hard work directly impacts your income. Unlimited commission when it comes to your earning potential (OTE £50,000 +). Career Growth: We prioritise internal promotions and offer clear paths for career advancement. We want you to grow with us! Travel and Adventure: As a Field Sales Representative, you'll have the chance to explore new places and meet people from diverse backgrounds. Opportunity to help local businesses with our diverse range of products. Recognition and Rewards: Top performers are regularly recognised and rewarded with bonuses, incentives, and awards. Comprehensive Training: We provide extensive sales training and continuous support to help you excel in your role. Team Environment: Join a close-knit team of like-minded individuals who value collaboration and teamwork. Ready to take your career to the next level? Don't miss out on this exciting opportunity! Send your CV and a brief cover letter outlining your relevant experience and why you'd be a great fit for our team. Join us in shaping the future of our industry and enjoy a rewarding career filled with growth, adventure, and financial success. We can't wait to welcome you! Interested? Then apply online! Your contact person: Aaron Buffery UK Recruitment Manager Tel: TPBN1_UKTJ

Are you a passionate and driven retail leader looking for your next challenge? We're seeking an experienced Manager to take the helm of a vibrant, premium menswear store in Exeter. This is an exciting opportunity to lead a talented team, deliver an outstanding customer experience, and drive commerci

In a Nutshell We have a fantastic opportunity for a Land Manager to join our team within Vistry Cornwall South West, at our Exeter office. As our Land Manager, you will be responsible for sourcing viable, attractive, and profitable land opportunities in line with businesses core strategy across the South West region. Successful candidate will be part of a successful and growing business, reporting directly to the Land Director. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Extensive experience preferably form a house builder / developer background Strong time management skills with an ability to prioritise Able to work as part of a team as well as autonomously Ability to communicate well with individuals at all levels and positively motivate teams and individuals to deliver Self-sufficient in terms of IT - proficient in MS Office programmes, and development software Ability to build productive stakeholder relationships More about the Land Manager role Identification of viable land development opportunities both on and off market for delivery in the short to medium term Negotiate land agreements with solicitors, agents and third parties Build a short- and medium-term pipeline landbank based on strong margin and advantageous deal structure and cashflows Maintain and expand the Division's key contact base, e.g. land agents, land owners, local authorities Strong knowledge of the residential market, plus an established network within the industry Technical ability and strong understanding of the planning process Ensuring due diligence is carried out to a high standard and all company governance is adhered to Working closely with all departments Excellent geographical knowledge of the South West area A confident communicator, with strong negotiation skills and have excellent presentation skills Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

TPS Centre Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As Centre Manager you will be responsible for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre. Ensure that the Centre targets and business objectives are achieved Translate overall sales targets into departmental targets and, with first line management, set challenging but achievable goals Ensure the team is motivated, recognised and incentivised Create Personal Development Plans, monitor progress and provide developmental or corrective support where required Create a Manpower Plan for your centre and put a succession plan in place Create and maintain a customer centric culture in the business Maintain a high level of customer satisfaction via the team Work within the identified sales strategy to increase sales revenues within the team to devise and implement sales plans Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations Analyse internal and external market data to develop an understanding of the potential sales opportunities Work to achieve agreed business plan and budget controlling costs within agreed parameters including Gross Margin levels Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty) Maintain an effective relationship with all stakeholders Ensure the overall security of the stock and premises Requirements What are we looking for? Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment A passion for providing a great customer service experience and the automotive industry Possess the ability to communicate effectively and build strong relationships with key stakeholders Be experienced at devising strategies and implementing plans The ability to provide an exceptional customer service experience Ability to plan strategies and activities to grow and develop a business Be sales focussed and results orientated Have a high degree of IT literacy and a proficient user of MS Office Management experience TPBN1_UKTJ

In a Nutshell We have a great opportunity for a Assistant Planning Manager to join our team within Vistry Cornwall South West, at our office in Exeter. As our Assistant Planning Manager, you will be reporting to the Head of Planning. As a key member of the Vistry Cornwall South West team, you will initially assist on all matters of planning from early site feasibility studies working with the land team to inform acquisition, through helping to manage multiple simultaneous planning applications through the planning process. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant experience of working in a similar role within the housebuilding industry or; Architecture or Planning Degree or; Degree in Design, such as, Urban Layout, Landscape, Architectural Technology. experience working for a residential house builder Knowledge of the planning process and planning policy. Experience or people management and assisting with the planning process on a range of residential development schemes. Confidence in own ability to manage external teams. Capable of working under own initiative to achieve business targets. Resilient, positive, confident and assertive but diplomatic; A good communicator/listener; Decision making/problem solving/multi-tasking Able to work under pressure. Desirable - Achieved or working towards MRTPI accreditation More about the Assistant Planning Manager role Assisting with the preparation of planning strategy documents. Maintain the business planning tracker Assisting with stakeholder and LPA engagement. Appointing and managing a consultant team to produce robust and timely planning applications. Assist with the submission of applications within agreed timescales to meet business targets. Working with colleagues and partners to manage applications and ensure that they processed through the application process at the earliest opportunity. Providing and assisting with detailed handovers to technical and wider delivery team upon the successful planning determinations. When required, organize, attend and minute client and /or internal project meetings acting in a professional manner to positively represent Vistry. Assist with the preparation of internal gateway sign-off documentation under the Vistry Life of Site. Prepare and submit NMA, condition variation and condition discharge applications. Negotiate planning conditions, S106 requirements and make application for variations to legal agreements Resolve problems in collaboration with Vistry Cornwall Colleagues and project teams and colleagues to ensure successful delivery of schemes. Comply with all Group's policies including Health, Safety and Environmental policies. Maintain a high standard of professionalism and work within the core values of Vistry. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Senior Quantity Surveyor to join our team within Vistry Cornwall South West, at our Exeter office. As our Senior Quantity Surveyor, you will be be responsible for the management and reporting of costs relating to latent/legacy defects and customer care works. Your focus is to control the costs of these works ensuring value for money and achieving the required standards and quality. This will also include procurement, subcontract management inclusive of administration of the contract, monthly payments, and final account settlement. Strong interpersonal skills are essential as you will be a key contact for our partners. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience of working within the Construction industry for a residential housing developer Excellent IT, analytical and communication skills Strong mathematical ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Enthusiasm Flexibility Able to work within a busy team and under pressure Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require it Desirable HND or higher qualification Professional membership of MCIOB or RICS preferable or working towards such qualification National House builder experience Different methods of construction i.e. Timber Frame COINs user experience More about the Senior Quantity Surveyor role Working closely with other departments, you will attend customer care and partner meetings to advise on all areas that may have a cost implication Attend partner meetings when appropriate, contract pre-start and subcontract package review meetings Receive initial tender information and assist in the preparation of the proposed tender lists and updating of procurement programmes Scope out and distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Issue variation orders alongside providing cost advice on any major variations prior to issue. You will issue revised contract drawings to subcontractors, negotiating the cost of variations. Collate and reconcile all costs resulting from subcontract works, variation orders, material order and preliminary / running costs. This will include providing monthly analysis of costs. Check and arrange subcontractor payments, obtaining necessary authorisation for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out as required and analysing costs to assist on future estimates Keep the RAMS schedule updated and issued to all relevant parties Provide cost advice to the Customer Service department to assist with the management of lower value instructions Contribute to the contra charge register, oversee notices / contentious contra charges with the Customer Care team and manage subcontractor retentions and releases in line with the contra charge register Defect liability - assist with ascertaining responsibility and the administering of notices Attend partner meetings, defect meetings and any applicable site meetings Any other reasonable duties as directed by your line manager to support the wider teams Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

A leading retail company is seeking a Store Manager to oversee operations across multiple locations.You will drive performance, enhance customer experiences, and foster a high-performing team environment.The ideal candidate will have strong leadership skills, experience in fast-paced retail, and the

Location Powderham, Devon Terms Full Time / Permanent Days Typically MondayFriday, including two Sundays per month, with additional evening work required during peak seasonal periods Annual Leave 30 days per year Pension Eligible to join the company pension scheme Salary Band 4 (£30,000Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.- £35,000) As Powderham embarks on the growth phase of its 5-year strategic plan, we are investing in our future by expanding our management team to help deliver this exciting vision for the future.These roles will play a key part in expanding and supporting our established team, working closely with an experienced and supportive senior leadership group.Purpose The Attraction Manager will lead the day-to-day operational management of Powderhams visitor attraction.As a member of the Senior Management Team, the Attraction Manager will play a key role in planning, coordinating and delivering the operational activities that support the smooth running of the site and the achievement of organisational goals.Reporting to the Heritage Manager, the Attraction manager will manage visitor services, gardens, guides, and volunteers, ensuring high standards of customer service, presentation, safety and engagement across all visitor facing areas.The role is focused on operational delivery, ensuring that every aspect of the visitor experience runs efficiently, safely, and in line with Powderhams heritage and core values.Key Responsibilities Attraction Operations Manage the daily operation of the visitor attraction including the Castle, gardens and grounds ensuring smooth visitor flow, safety and an excellent visitor experience Manage the scheduling, staffing and performance of the visitor services, gardens, guides, and volunteer teams Work with the Castle Manager on maintenance and collection care, and furniture moves to minimise operational disruption As a member of the Facilities Committee, work with the Castle Manager to ensure compliance with health and safety, safeguarding, risk assessments and emergency plans Contribute to continuous improvement in operations, visitor satisfaction and team development Guide Management Manage and support the team of guides to deliver engaging and accurate talks, talks and interpretation Ensure that all guides are trained in customer service, storytelling, and historical knowledge Manage the scheduling of tours and guide availability to meet visitor demand Work with the Guide and Interpretation coordinator to maintain accuracy and consistency in interpretive content and tour delivery Monitor feedback from visitors and guides to enhance to the overall experience Offer specialist tours on request Volunteer Management Manage volunteer engagement across the attraction, ensuring volunteers are welcomed, valued, and effectively integrated into the attraction Carry out recruitment, induction and training of volunteers Develop and maintain a positive and inclusive volunteer culture, recognising contributions and supporting development Ensure volunteers are briefed on health, safety and safeguarding procedures Maintain volunteer records and ensure effective communication with all volunteer groups Gardens Management Line manage the Garden Manager to ensure high standards of horticultural presentation and maintenance in the Walled Garden Work with the Heritage Manager and Gardens Manager in the reinstatement to the Victorian Walled Garden into the attraction Support the planning and delivery of seasonal displays, planting scheme and garden interpretation Coordinate gardens operations with events and visitor programming to maximise the visitor experience Ensure the gardens are maintained safely and and sustainably, with due care for heritage and biodiversity Visitor Services Management Line manage the Visitor Services Manager to ensure the team delivers a warm, informed and professional welcome to all the visitors Oversee ticketing, point of sale systems and visitor support Monitor customer service standards, visitor feedback and operational efficiency Support the development of the retail offer and other income-generating opportunities Oversee education and group bookings against target Financial and Administrative Responsibilities Contribute to budget planning, cost control and income monitoring Ensure efficient scheduling and resource allocation to meet operational targets Contribute to reporting on visitor numbers, feedback and operational performance Person Specification Essential Proven experience in attraction or visitor services management within a heritage, museum, tourism or leisure attraction Strong team management skills, with experience managing staff and/or volunteers Excellent communication and interpersonal skills Sound understanding of visitor experience principles and customer service excellence Knowledge of health and safety, safeguarding and risk management in public facing environment Ability to work flexibility including weeks and evenings Desirable Experience working within a heritage or historic house setting Knowledge of horticultural or grounds management First Aid Experience in commercial operations or volunteer engagement Equality, Diversity and Inclusion Policy Powderham is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.Powderham in providing goods and/or services and/or facilities is also committed against unlawful discrimination of customers or the public. xjlbheb Our full EDI policy is available on request.Application Process To apply, please submit a CV.All applications should be submitted through our vacancy page by 12th January 2026.REF-225 722

A leading tech company in the logistics sector is seeking a proactive Technical Account Manager to manage customer transitions from prospects to active users. Ideal candidates have experience in vehicle logistics and a strong business mindset.

In a Nutshell We have an exciting opportunity for a Accounts Payable Manager to join our team within Vistry Cornwall South West, at our Exeter office. As our Accounts Payable Manager, you will be responsible for leading the accounts payable team across transactional processing, including general administration duties as well as monitoring, reporting and actioning key financial support duties for both internal and external stakeholders. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Prior experience in a similar leadership role utilizing similar skills. Accuracy of data input and ability to follow procedures, Group policies and statutory requirements. Ability to liaise with key stakeholders on a professional and courteous basis. Ability to follow up queries and resolve them satisfactorily and promptly Demonstrates sound time management and organisational skills which will allow you to actively manage your team Early identification and resolution of problems Knowledge of Office - specifically Excel Flexible working approach Ability to work in a fast-paced environment with a varying workload Ability to work well within a team environment Desirable - Prior experience of construction industry Preferred but not essential knowledge of COINS More about the Accounts Payable Manager role Manage and lead business unit Accounts Payable team, providing guidance, training, and support to ensure high-performance levels Oversee the end-to-end accounts payable process, including invoice processing, scheduled and ad-hoc payments, and vendor management Accurate processing, coding, and matching of high volume of invoices in accordance with group policies Ensure timely and accurate payment of invoices, reconciling discrepancies, and resolving issues with vendors or with VAT or CIS compliance Develop, generate and analyse accounts payable reports, providing insights to senior management on key performance metrics Provide support for cashflow reporting and forecasting Maintain strong relationships with suppliers, subcontractors and internal stakeholders (including procurement and commercial) to facilitate effective communication and issue resolution Stay informed about changes in accounting regulations and industry best practices, incorporating updates into the accounts payable process Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

Venue Manager Location Powderham, Devon Terms Full Time / Permanent; fixed-term or part-time (pro rata) considered Days Variable including evenings, nights and weekends Annual Leave 30 days per year Pension Eligible to join the company pension scheme Salary Band 4 (£30,000 - £35,000) As Powderham embarks on the growth phase of its 5-year strategic plan, we are investing in our future by expanding our management team to help deliver this exciting vision for the future. These roles will play a key part in expanding and supporting our established team, working closely with an experienced and supportive senior leadership group. Purpose The Venue Manager will play a central role in supporting Powderhams mission to welcome as many people as possible to the Estate and ensure it remains a thriving, relevant, and generous place for the community. The role will oversee the day-to-day delivery of Powderhams venue operations including weddings, functions, corporate hire, festivals, and event hospitality, ensuring each activity is well-planned, safe, commercially effective, and delivered to the highest possible standard. Managing a team of Venue Coordinators, the Venue Manager will provide management, operational structure, and clear direction across the venue team; supporting colleagues across the Heritage and Attraction departments; and will ensure that events, bookings, and hospitality contribute positively to Powderhams long-term sustainability, reputation, and visitor experience. This is a hands-on operational role requiring excellent organisational skills, leadership by example, and confidence in managing live events. Acting as the senior Duty Manager on site, the Venue Manager will ensure staff, suppliers, and clients are supported, safety standards are upheld, and events exceed expectations. Key Responsibilities Team Management Line manage the venue coordinators, providing support, supervision, guidance and event delivery Assist with recruitment, induction, training and performance reviews for the venue and bank teams Create rotas and schedules to ensure appropriate management cover for all events Foster a collaborative, positive and supportive working environment Lead by example in customer service and operational standards and practice Event and Venue Operations Oversee day-to-day delivery of weddings, functions, corporate hire, festivals and event hospitality Act as senior Duty Manager, responsible for cash handling, customer care, key holder responsibilities and first aid response Working with the Castle Manager, support room set up, furniture moves and logistics between events and public opening Troubleshoot and resolve operational challenges calmly and effectively Drive sales performance across weddings, functions, and hospitality by supporting the Venue Coordinators in enquiry handling, showrounds, proposals, upselling opportunities, and achieving targets Provide regular guidance, feedback and support to ensure revenue goals are met across the department Sales Leadership and Performance Management Take overall responsibility for driving venue sales across weddings, ceremonies, corporate hire, functions, hospitality and in time third-party events, ensuring all revenue streams contribute to annual targets Lead the Venue Coordinators in enquiry handling, proactive outreach, showround delivery, proposal writing, negotiation and upselling, ensuring consistent excellence in communication and client care Monitor, track and report on KPIs including enquiry response times, conversion rates, pipeline value, revenue forecasts, budget performance and customer satisfaction metrics Develop and implement sales strategies to grow sales, improve conversion, increase yield and maximise use of venue spaces throughout the year Ensure accurate sales record-keeping, documentation and performance reporting through our CRM systems to support informed decision making across the department Identify opportunities for development, package creation, pricing improvements, and promotional activity in collaboration with the Heritage Manager and Marketing Team Regularly review and coach team members on sale techniques and enquiry management to strengthen performance and achieve departmental goals Maintain strong working relationships with external partners, corporate clients, and agencies to raise Powderhams profile and offering to generate new business leads Christmas at the Castle - Build and Break Management Lead operational oversight for the build and break of Christmas at the Castle, ensuring all contractors, suppliers, and operational teams work safely, effectively and to schedule onsite Work externally onsite throughout November (build) and January (break)., coordinating logistics, access, scheduling and Health and Safety across the grounds Collaborate with freelance Event Managers who oversee the live event period, which allows this role to focus on planning for the following year and ensuring operational continuity Ensure clear communication with the Heritage Team and Estate operations to minimise disruption and maintain visitor operations Compliance and Safety As a member of the Facilities Committee and working with the Castle Manager, ensure all activities comply with licensing laws, fire safety and health and safety regulations Act on behalf of the Designated Premises Supervisor (DPS), carrying out regular bar checks, ensuring all bar operations meet alcohol licensing conditions, and addressing any breaches or risks immediately Monitor bar staffing, Challenge 25 compliance, sale and supply of alcohol procedures, and maintain accurate, auditable licensing records Lead Safety Advisory Group (SAG) engagement including documentation, meeting attendance, and implementation of agreed actions Oversee event management plans, risk assessments, incident reporting, crowd and traffic management plans for large events Client and Supplier Liaison Serve as the main point of contact for clients during key stages of their event Support coordinators with showrounds, client meetings, and handovers Build strong relationships with suppliers, contractors, and trusted partners Ensure smooth arrival, delivery, and departure procedures for all events Administration and Communication Oversee the Venue diary management and change control for accurate scheduling Work closely with the Public Opening Team to avoid scheduling clashes and manage shared spaces Chair weekly Venue Team meetings, including agenda, actions, and minutes Attend Senior Management meetings as required Support proposals, contracts, invoicing, and maintenance of event documentation Report on event delivery, compliance progress, customer feedback, and KPIs Wedding and Functions Coordinator (to be recruited by the Venue Manager) This role is responsible for the sale, planning and delivery of weddings, civil ceremonies, functions and venue hospitality. The Venue Manager will: Provide oversight on the planning, bespoke requests and operational decisions Ensure documentation, itineraries and records are accurate and up to date Review showround performance, enquiry conversion and client feedback Support the delivery of weddings and functions when needed Maintain standards of service, communication and client care throughout the wedding lifestyle Hospitality and Functions Coordinator (to be recruited by the Venue Manager) This role is responsible for corporate events, dinners, charity functions and management of in-house bars, with support to weddings throughout the year. The Venue Manager will: Oversee the delivery of functions and hospitality, ensuring efficient logistics Ensure bar operations meet licensing conditions and service standards Support enquiry handling, proposals and conversions Maintain strong internal communication to manage diary coordination and space allocation Third Party Event Managers, Contractors and Production Partners The Venue Manager will: Act as primary operational contact for third-party Event Managers, promoters, and production companies working on Powderham events Maintain clear and consistent communication to ensure alignment between Powderham teams and external event partners, supporting safe, efficient, and high-quality event delivery Seasonal and Bank Event Team The Venue Manager will: Oversee recruitment, onboarding, and training where required Support their team in creating rotas and to ensure appropriate staffing levels for all event types Maintain consistent customer service, safety, and operational standards across the bank workforce Ensure all staff understand event plans, responsibilities, and expectations Person Specification Essential Minimum two years experience in venue or event operations Proven experience leading or supervising teams during live events or operational delivery Experience working directly with clients, suppliers, contractors or event partners Demonstrable experience managing multiple event types (weddings, functions, hospitality, corporate) Working knowledge of licensing, event safety management, and incident procedures; SAG experience desirable. Strong administrative experience including schedule management, record keeping and written communication Ability to work variable hours, including evenings and weekends Due to the nature of the role, a driving licence and car is recommended Desirable Experience within a Heritage, Visitor Attraction, Estate, or similar public facing environment Experience working on large scale public events, festivals or seasonal productions A personal licence (for the sale of alcohol) First Aid at Work and H&S qualifications (training can be provided) Equality, Diversity and Inclusion Policy Powderham is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. Powderham in providing goods and/or services and/or facilities is also committed against unlawful discrimination of customers or the public. Our full EDI policy is available on request. Application Process To apply, please submit a CV. All applications should be submitted through our vacancy page by 12th January 2026. REF-225 721 TPBN1_UKTJ

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