Customer experience manager jobs in WolverhamptonCrear alertas

Are you a commercially driven e-commerce professional who thrives on optimising online performance and delivering measurable growth? Do you enjoy combining data, onsite merchandising, and customer insight to improve conversion, basket size, and profitability? Are you ready to take ownership of day-to-day online trading performance across UK & Ireland websites and marketplaces? MacGregor Black is currently partnering with a leading hardware business in the search for an Ecommerce Manager. This is a permanent hybrid/ remote position based in the midlands. We are looking for an Ecommerce Manager to take responsibility for the trading performance of our partners product across our websites and marketplaces. This role plays a key part in delivering revenue, margin, and stock targets, ensuring our sites are always set up to win through best-in-class merchandising, promotions, and conversion optimisation. Key Responsibilities: • Own daily, weekly, and monthly online trading performance across UK & Ireland websites and marketplaces, delivering against revenue, margin, conversion, and basket size targets., • Build, maintain, and execute the online trading calendar aligned to seasonal moments, product launches, and promotional events., • Monitor, forecast, and react to trading performance, implementing rapid commercial actions where required., • Optimise onsite merchandising including category hierarchy, navigation, product sequencing, filters, and facets to improve discoverability and conversion., • Lead onsite search optimisation, managing synonyms, ranking rules, and zero-result queries., • Plan and execute promotions and markdowns in partnership with Buying and Merchandising teams, ensuring price integrity and margin protection., • Coordinate and QA onsite promotional messaging, banners, and content assets pre- and post-launch., • Trade bestsellers, newness, and long-tail SKUs, ensuring strong availability in winning lines and clear exit strategies for slow movers., • Manage stock availability rules, out-of-stock visibility, and back-in-stock workflows to reduce customer drop-off., • Brief, review, and QA homepage, category, and PDP content, ensuring alignment with brand guidelines and SEO best practices., • Own core trading KPIs including traffic, conversion rate, AOV, RPV, add-to-bag rate, checkout funnel performance, returns rate, and onsite search metrics., • Deliver clear weekly and monthly trading reports with actionable insights and recommendations., • Collaborate cross-functionally with Digital Marketing, Buying, Creative, Operations, and Customer Care teams to optimise performance and customer experience. What We’re Looking For: • Minimum 1 year experience in e-commerce trading, online merchandising, or digital commercial roles., • Proven ability to drive sales and margin growth through onsite trading and conversion rate optimisation., • Hands-on experience with e-commerce platforms such as Shopify / Shopify Plus, BigCommerce, or similar., • Experience trading on online marketplaces such as Amazon, B&Q, Tesco, Shein, or similar., • Strong understanding of onsite merchandising tools, onsite search, and analytics platforms including GA4., • Experience using A/B testing tools and applying a test-and-learn mindset., • Solid understanding of basic SEO for e-commerce and paid traffic performance drivers., • Strong numerical and analytical skills with the ability to turn data into clear commercial actions., • High attention to detail with strong execution and QA standards., • Commercially driven, organised, proactive, and comfortable working to fast-paced weekly trading rhythms. Please contact Lewis Millican for further information.

Enjoy a flexible temporary contract paying £30£34 per hour, with hybrid working, on-site parking, and the chance to lead a high-impact planned works programme in this rewarding interim Asset Manager role. This is a great opportunity to step into a respected, award-winning housing association in Dudley.You'll play a key role in shaping asset strategy, delivering planned and major works, and ensuring homes remain safe, compliant, and well-maintained. I'd love to see CVs from Asset Managers, Surveyors, Repairs & Maintenance Managers, or anyone with strong experience in planned works and property compliance. As an Asset Manager, you will be: Leading the planned, major works, and cyclical maintenance programme Managing the capital programme in line with the 5-Year Strategy, including retrofit and carbon net zero plans Overseeing reactive maintenance and ensuring cost-effective solutions Ensuring full compliance with health & safety, gas, electrical, and fire safety regulations Supporting and managing two direct reports (Health & Safety Officer and Asset Officer) Managing contractors and maintaining high-quality, value-for-money service Carrying out property inspections, overseeing voids, and monitoring estate functions Leading procurement activity and managing delegated budgets I'd love to speak to anyone with: At least 2 years' experience in surveying, repairs, or maintenance management A construction-related qualification such as ONC/HNC Strong knowledge of building construction, defects, and planned works Experience in procurement, budgeting, and compliance Excellent communication and customer-focused problem-solving skills What's on offer for the interim Asset Manager: £30£34 per hour Flexible working, including Friday from home On-site parking Supportive, collaborative team environment If this interim Asset Manager role sounds like your next step, apply now, or contact Jazmin on 07488 866 707 or email TPBN1_UKTJ

The vacancy We're are looking for an experienced accounts payable manager. This is an exciting opportunity to develop professionally while making a significant impact within a transforming and supportive finance team. Reporting to the senior manager of financial process solutions, you'll be responsible for leading the accounts payable & vendor support service, ensuring it operates in line with service level agreements, policies, and controls. You will oversee the end-to-end accounts payable process, ensuring timely and accurate invoice processing, payments, and vendor account reconciliation. Your role will also involve building strong relationships with both internal and external stakeholders, driving process efficiencies, and continuously improving financial operations. As a key leader, you will mentor and develop your team, setting goals, monitoring performance, and providing constructive feedback to ensure high levels of engagement and professional growth. You will foster a culture of collaboration, accountability, and continuous improvement, ensuring that best practices are implemented to enhance operational performance and reduce manual processes through automation and system enhancements. You will also play a crucial role in compliance, overseeing audits, supplier statement reconciliations, and ensuring adherence to company policies and regulatory requirements. In addition, you will collaborate with internal departments to resolve any blockers, work with Tech and Change teams to support system upgrades, and contribute to financial reporting by preparing key accounts payable metrics and analyses. This role is available as a full time 6-month fixed term contract. You'll be based from our main office in Wolverhampton with regular home working available. A basic DBS and consumer check are required. We are looking for an experienced finance professional with at least five years in accounts payable, including two years in a managerial role. You should have a strong track record of managing high-volume AP processes, driving change, and delivering best-in-class service. Experience working within a customer-focused finance function with service level agreements is essential, as is confidence in engaging with finance and non-finance stakeholders. A recognised professional accountancy qualification or equivalent experience is required, along with strong leadership, analytical, and problem-solving skills. You will have: • Extensive experience in accounts payable, including experience in a managerial role, • Proven track record of managing high-volume AP processes, driving change, and delivering best-in-class service, • Experience in a customer-focused finance function with service level agreements (SLAs), • Confidence in engaging with both finance and non-finance stakeholders, • A recognised professional accountancy qualification or equivalent experience About us We're part of one of the biggest housing associations in the country, Bromford Flagship . As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive. We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032. But we're only just getting started. Through place-based working, our people build progress from the ground up. You'll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter. And we've created a thriving place of our own - giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our DNA (). We're a place for people determined to make a difference. Bromford. A place to make your own. Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community. Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 - Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.

Job Title Electrical Project Manager Location This role is based at our head office in Tipton, West Midlands but will be working on UK-wide projects with travel required Our Company Doocey Group is a well-established utility and civil-engineering contractor with over 40 years of industry experience. Over the past five years, the business has delivered significant growth, doubling its turnover through consistent delivery of high-quality work for major clients, including National Grid and South Staffordshire Water. The Group’s success is underpinned by strong delivery capability, an experienced leadership team and a highly engaged workforce, enabling continued organic growth and long-term client partnerships. We are now looking to expand our Electrical Project Management capability and are seeking an experienced Project Engineer with a strong electrical background, gained within a contracting environment and/or through working on DNO-led projects. The Role The Project Manager will have responsibility for the delivery of LV and HV electrical projects, overseeing all phases of execution in accordance with client requirements for ICP, Customer and DNO works. This includes project costing, planning, implementation and close-out across the client contract, while ensuring full compliance with safety standards and regulatory requirements. Responsibilities • Manage project creation, including defining technical scope and costings, working collaboratively with other departments where required, • Develop and manage project plans to ensure delivery to agreed time, cost and quality requirements, • Arrange and manage subcontract works in line with defined specifications, budgets and programme requirements, • Act as the primary interface with the client / Adopting Utility, ensuring works are delivered and handed over to the required specification, • Carry out and manage site audits to ensure compliance with client’s requirements, company policies, safety standards and regulatory obligations, • Oversee streetworks compliance, ensuring all sites are cleared to the required standard and mitigating the risk of Section 74 and Fixed Penalty Notices, • Review defects and non-conformance reports, identifying potential rejections at an early stage and escalating appropriately to ensure timely resolution, • Support effective resource planning to meet client delivery requirements, including attendance at planning meetings Personal Qualities • Strong leadership and authority, • Excellent communication skills, • Highly organised and detail-focused, • Commercially aware, • Strong safety and compliance mindset, • Integrity and professionalism Technical Skills & Experience Essential • Proven experience leading and delivering high-voltage (HV) engineering projects across the full project lifecycle, • Direct experience working within a Distribution Network Operator (DNO) environment or delivering projects on behalf of, or in partnership with, a DNO Qualifications & Training Essential • HNC in Electrical Engineering, • Incorporated membership / working towards incorporated membership Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Benefits • Company Car, • Private Medical Insurance, • Life Insurance (Death in Service) Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

VAS Warehouse Manager Reporting to: Head of UK Operations Location: Wombourne Spectrum Brands UK is a leading consumer products company behind some of the UK’s most recognised household brands, including Russell Hobbs, Remington, George Foreman, IAMS and Tetra. We supply a broad range of customers across the UK, from major retailers such as Argos, Amazon, John Lewis, Pets at Home and Boots, through to all major grocery chains, high street retailers, and ecommerce platforms. Our Wombourne Distribution Centre is a critical hub within the UK and EMEA network, distributing brands including Russell Hobbs, Remington, George Foreman. The site handles 1,500–2,500 pallets per week, operates across two shifts, employs circa 70 FTE, and is supported by a newly integrated SAP EWM system. Alongside our B2B operation, we are growing a strong D2C channel, shipping 5,000+ consumer orders per month, making this a fast-paced, complex and highly visible operation. The Role As Warehouse Conversions & Fulfilment Manager, you will lead and optimise the conversions operation, where products are reworked, repacked and configured to customer-specific requirements, ensuring efficiency, service excellence and compliance at all times. You will manage a team of 16 FTE plus temporary labour, driving daily, weekly and monthly performance while continuously improving ways of working, productivity and cost efficiency. This is a hands-on leadership role within Operations, with responsibility for people, performance, planning, health & safety, and continuous improvement. Key Responsibilities Operational Leadership • Full accountability for the management and supervision of all conversions processes and activities, • Support the Assistant DC Manager to ensure operational KPIs and performance standards are consistently met, • Lead daily, weekly and monthly planning to maximise conversions efficiency Productivity & Continuous Improvement • Drive productivity improvements, reduced handling points and optimised product flow, • Analyse operational data to identify efficiencies and implement improved processes, • Lead the implementation of new procedures and improved ways of working, • Ensure performance consistently exceeds agreed KPIs Service Delivery • Ensure >99% of bulk orders are ready for collection within agreed timeslots, • Maintain a strong internal and external customer service focus People Management • Lead, motivate and develop a team of permanent and agency colleagues, • Manage performance, conduct reviews, address attendance and timekeeping issues, • Ensure effective resourcing, peak planning, holiday and absence management, • Build a high-performing, engaged and accountable team culture Health & Safety & Compliance • Maintain the highest standards of health & safety at all times, • Full responsibility for Zone 2 compliance, SOP adherence, accident investigation and root cause analysis, • Ensure all legislative and regulatory requirements are met Systems & Technology • Operate within and help optimise a SAP EWM-driven warehouse environment, • Champion data-driven decision making and technology adoption within the operation About you The successful candidate will be an experienced Warehouse / Operations Manager who thrives in a fast-moving, high-volume environment, with proven experience leading people, improving processes and delivering results. Essential Experience & Skills • Proven management experience within a warehouse or distribution environment, • Strong background in order packing, repacking, fulfilment or value-added services, • Experience managing direct reports and agency labour, • D2C / ecommerce fulfilment experience (highly desirable), • Strong health & safety knowledge and operational compliance experience, • Tech-savvy, with experience using WMS systems (SAP EWM preferred) and high PC literacy, • Confident working under pressure with competing priorities, • Excellent communication and stakeholder management skills Personal Attributes & Behaviours • Highly organised, systematic and process-driven, • KPI-focused with a strong understanding of productivity and efficiency, • A natural problem-solver who uses root cause analysis and prevents repeat issues, • Action-oriented, with a clear bias for delivery and improvement, • A strong leader who tackles challenges head-on, • Driven to be better every day and to develop others, • Flexible approach to working hours to meet operational needs Benefits • 25 days holiday + Bank holidays, with option to buy up to 5 additional days, • Company Pension, • Bonus, • Life Assurance, • Health cash plan, • Colleague discount

Who we are At TR, part of Trifast plc, we’re more than fasteners, we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress. We are looking to recruit a Quality Inspector to join our National Distribution Centre based in the West Midlands (WS2 8DQ). Working 37.5 hours per week. The Role Reporting to the Quality Manager. Your main responsibilities are to ensure complete customer care by maintaining the highest standards of Quality. To maintain good levels of communication to enable individuals (internal/external) to understand and comply with all matters of Quality and safety. Key Tasks • Authority to pass or reject the product at Goods Inwards inspection., • Authority to enter, remove or scrap products in the quarantine area., • Authority to sign off COC’s., • Inspection at Goods Inwards to be carried out as per the relevant BMS instructions., • Responsible for standards control., • Responsible to ensure all gauges are maintained and calibrated at the pre-determined intervals., • To assist customers with any application/quality concerns as and when required., • Quality issues to be resolved in a timely manner., • Communicate with customers via email/phone and record concerns on the customer issue log., • ISIR to be completed at customer request., • Concessions to be raised and issued to the appropriate Key Account Co-ordinator to supply to the customer., • Vendor drawing approvals to be reviewed. TR customer to be consulted as required., • Manual COC’s to be completed as and when requested by the Key Account Co-ordinator., • 8D corrective actions to be completed on customer request on the CAR programme., • Responsible for quarantine rejections to be monitored on a monthly basis., • Responsible for tidiness of the warehouse., • To work to BS, Din standard and customer drawings whilst maintaining company procedures set out in the Quality Assurance manual., • To support all customers (both internal/external) on all Quality issues., • CAR programme – create, check and answer quality questions and close out when completed., • Complete QA reports on a monthly basis., • Stock masters – initial review and final quality authorisation, as and when required., • Approved signatories for Location’s certification., • Ensure the company TQM and Health & Safety policies are followed. The Candidate The successful candidate will ideally have a minimum of 1 year’s experience of working within a Quality role along with fastener knowledge. The ideal candidate will be self-motivated, possess excellent communication skills both verbal and written to be able to communicate and build good relationships. You will be able to work to deadlines, remain focused at all times and have excellent attention to detail.

ABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the flow of perishables, eliminating waste at every turn – product, packaging, labor and transportation waste. Our reusable plastic products improve the quality of product delivered, create more efficient supply chains, and are more sustainable than single-use packaging. We are currently seeking a Business Development Manager to support our Sales efforts at Tosca for the UK/Ireland region. This position is hybrid-based from our office in Dudley, UK. In this hunter-focused role, you will be responsible for identifying, developing, and closing new business opportunities to achieve revenue growth targets. You will identify potential clients, nurture relationships, and work cross-functionally to propose solutions that meet client needs. Responsibilities • Identify and qualify new business opportunities through prospecting, networking, market research, and lead generation, • Develop and execute strategic sales plans to penetrate target markets and accounts, • Nurture relationships and conduct discovery meetings to understand client needs, • Collaborate with internal teams to develop customized, compelling solution proposals, • Deliver product presentations and demos, handle objections, and negotiate terms, • Close new business deals that meet or exceed revenue quotas, • Develop content and materials to support lead generation and sales enablement, • Represent the company at conferences, trade shows and other events, • Provide input into marketing initiatives to improve lead quality, • Stay current on industry trends, competitor activities, and evolving customer needs Your profile You preferably hold a Bachelor’s degree in business management, economics, marketing, or a related field. You have approximately 3 years of proven experience in B2B sales and business development, including: • Demonstrated ability to identify and generate leads and sales opportunities, • Strong skills in negotiating and closing sales deals, • Ability to understand customer needs and tailor product offerings accordingly, • Competence in managing and expanding sales territories effectively, • Solid understanding of the market, industry trends, and competitive landscape You are experienced in using CRM software to manage customer interactions and sales processes. You are fluent in English; additional language skills are considered a plus. You have excellent interpersonal and communication skills, a strong work ethic, and self-motivation. You can work independently as well as collaboratively within a team. You are proficient in Microsoft Office applications. You are comfortable with a hybrid working model, with regular attendance at our office in Dudley (UK). You are willing to travel within the UK & Ireland up to 60% of the time. Our offer You will have a permanent contract with a competitive remuneration package and attractive sales incentive plan. We continuously invest in your personal and professional development through our training & coaching programs. You will join a dynamic and fast growing company that is part of a strong international group. We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success. You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. Interested in joining our company? We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV in English to . We are looking forward to meeting you! We value diversity and equal opportunity. Applicants are welcomed on the basis of their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Divisional Legal Manager (Conveyancing) Location: Wolverhampton (Hybrid) Package: Competitive salary + car allowance + performance bonus Are you a proactive, results-driven legal professional ready to advance your career? We’re seeking a talented Conveyancer to lead a high-performing in-house conveyancing team within a leading organisation. As the Divisional Legal Manager, you’ll play a pivotal role in managing and inspiring a dedicated team responsible for delivering exceptional conveyancing services across new-build sales, part-exchange, and a range of related transactions. Working alongside two Assistant Divisional Legal Managers, you’ll oversee a team of 14 professionals driving excellence, efficiency, and a customer-focused approach across all operations. Your leadership will cultivate a motivated, collaborative, and high-achieving team environment ensuring outstanding outcomes for both internal stakeholders and clients alike. What You’ll Bring: • Qualification as a Solicitor, Legal Executive, or Licensed Conveyancer, with strong expertise in Property Law and residential conveyancing., • Proven experience managing and developing large teams in busy, fast-moving environments., • Strong leadership and people management skills, with a focus on mentoring, training, and empowering others to excel. This is more than just a job—it’s an opportunity to make a lasting impact, shape a successful team, and further your career in a dynamic, forward-thinking setting. If you’re ready to lead, inspire, and deliver excellence, we’d love to hear from you. HOW TO APPLY: If you would like further information or would be interested to apply for this vacancy please contact Pasquale Agatiello at eNL on 0121 454 1004 or email As part of our candidate care process we aim to respond to all applications within 7 working days. If you have not been contacted within this timescale your application has been unsuccessful on this occasion. Please go to to register your interest for similar positions. Please note our advertisements use PQE/salary levels purely as a guide

Customer Logistics Team Leader TR Fastenings (TR) is part of Trifast plc and is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category 'C' components principally to major global assembly industries. Every colleague around the world is a valued member of the TR family who on a daily basis work together to deliver a high-quality service for all our customers. We are looking to recruit a Customer Logistics Team Leader on a permanent basis to join our National Distribution Centre based in the West Midlands (WS2 8DQ). Working hours: Monday to Friday (37.5 hours per week). The Role Reporting to the UK Customer Logistics Manager, this is a hands-on role which will include supporting our increasingly busy new warehouse and to lead, motivate, supervise and develop the team whilst delivering a consistent, smooth and efficient warehouse/logistics department. Although the core hours are Monday to Thursday 08:30 – 17:00 and Fridays 08:00 – 15:45, you must have a flexible attitude to the start and finish times to suit the business needs and be able to work overtime at short notice. The successful candidate must be willing to accommodate potential overnight stays as and when required. Operational Responsibilities • Prepare and present service proposals for new and existing VMI customers., • Assist in the design, installation, and optimisation of new VMI systems., • Prepare efficient van routing and issue delivery schedules for VMI customers., • Provide input into Customer Logistics reviews and support continuous improvement opportunities., • Investigate customer logistics concerns and ensure agreed corrective/improvement actions are implemented., • Set and maintain a review timetable for VMI customers, including reviewing barcode usage and implementing necessary changes., • Provide training to new DLF Drivers to an acceptable and consistent standard. People Leadership & Team Support • Provide day‑to‑day guidance, coaching, and mentoring to team members to support performance, development, and wellbeing., • Act as the first point of contact for team concerns, providing support, mediation, and practical solutions., • Recognise and celebrate individual and team achievements to promote a positive and motivated culture., • Plan and coordinate holiday schedules and manage roster/shift planning to ensure fairness, coverage, and team balance., • Monitor attendance patterns and address concerns through supportive and constructive conversations., • Translate operational priorities into clear, actionable expectations for the team., • Escalate issues appropriately while proposing well‑considered solutions., • Promote and model a safe, inclusive, and respectful workplace culture., • Champion change by helping the team understand, adapt to, and engage with new processes and initiatives. There may be circumstances where you are asked to carry out job functions outside of your role. Essential qualifications include a background in warehouse operations, preferably with extensive knowledge encompassing various warehouse functions and logistics. A proven track record in leadership is imperative, with tangible experience in a supervisory or team leader capacity. A strong drive for success and a can-do attitude are essential attributes for the candidate. Understanding the significance of collaborative teamwork is crucial, while the ability to work independently when necessary is equally important for accomplishing tasks. The candidate should have a demonstrated history of delivering outstanding customer service within the logistics or related sector, emphasising a dedication to meeting and surpassing customer expectations. The Candidate The ideal candidate thrives in a high demand setting and is accustomed to working under deadlines. Adaptability to a fast-paced environment, coupled with the capability to make informed decisions under pressure, is key. Flexibility in approach, effective prioritisation, and unwavering focus are prerequisites, as precision holds paramount importance in this role.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER YOU'LL BE, • Responsible for Shift Managers and Crew, • Supporting the delivery of perfect burgers and fries, • Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • Leading from the front, you will be hands on working with the team on the line and on floor with customers, • Responsible for supporting your General Manager and delivering store results, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Running smooth day to day operations, thinking about long term plans, • Always leading with our values, • Developing your team to ensure there is a strong talent pipelineAS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer serviceINCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

In a Nutshell We have an exciting opportunity for a Site Manager to join our team within Vistry North West Midlands , at our Burton-on-Trent site. As our Site Manager, you will be responsible for overseeing the day-to-day operations of a construction site, ensuring projects are completed on time, within budget, and to the required quality standards. They manage teams, coordinate resources, enforce health and safety regulations, and liaise with contractors, suppliers, partners and customers. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A proven background in new build housing site management Proven ability to manage projects and deliver quality work on time, within budget Able to work as part of a team as well as autonomously Able to demonstrate a thorough understanding of Health & Safety legislation Thorough, with strong attention to detail Strong Time management skills with an ability to prioritise Proficient in MS Office programmes; particularly Word and Outlook Ability to build productive stakeholder relationships Ability to communicate well with individuals at all levels Strong leadership skills with an ability to mentor and develop others Desirable NVQ Level 4/5/6, BTEC diploma in Building Construction or similar Valid Scaffold Appreciation certificate Black CSCS Card Valid SMSTS certificate Valid First Aid at Work certificate Valid LOLER certificate Valid CITB SEATS & Temporary works Certificate Trade experience More about the Site Manager role Oversee site operations to ensure adherence to specifications, timelines, and budgets. Ensure compliance with health, safety, and environmental regulations, promoting a safety culture. Direct labour, equipment, and resources to achieve project completion on time and within budget. Monitor project progress, addressing delays, risks, or issues promptly. Conduct regular site inspections to assess quality, safety, and progress. Coordinate with the Buying and Surveying teams to ensure timely procurement of materials and services. Manage site teams, monitor performance, and implement corrective actions as needed. Attend weekly meetings with the site sales executive. Ensure permits and inspections are in place before and during the project. Conduct site inductions for new personnel and subcontractors on health and safety procedures. Maintain accurate records of site activities and project documentation. Support site logistics to ensure proper material storage and availability. Oversee project closeout, ensuring all tasks are completed and documentation submitted. Ensure compliance with safety policies and regulations. Develop and lead staff to maintain high morale and performance. Support training and development of team members. Ensure 100% compliance with NHBC standards and building regulations. Conduct appraisals and address development needs with HR support. Ensure a harassment-free work environment Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1 TPBN1_UKTJ

Metrology Manager (Advanced Measurement & Inspection) Salary: £55,000 to £60,000 Hours: Days, 39 hours per week Location: On-site Contract: Permanent An opportunity has opened up for an experienced Metrology Manager to lead and develop a modernising metrology and measurement function within a busy manufacturing environment. The department is undergoing positive change, with investment in new equipment and a clear focus on improving capability, efficiency and data-driven decision making. This role will suit someone who enjoys both leading people and being hands-on with advanced measurement technology. The Metrology Manager role You'll be responsible for the day-to-day leadership and operation of the metrology and laboratory function, ensuring all customer and internal measurement and testing requirements are met accurately, safely and on time. You'll lead a team of measurement and metallurgical technicians, drive continuous improvement within the lab, and act as the technical authority for measurement strategy, equipment utilisation and programming. Key responsibilities of Metrology Manager include: Leading and managing the metrology and laboratory team, including workload planning, training, competency development and appraisals Overseeing the operation, maintenance and calibration of all measurement and inspection equipment Ensuring control plans and customer-defined test schedules are met consistently Programming and optimising metrology equipment such as CMMs, 3D scanning and related software Investigating product or process non-conformities and supporting root cause analysis Creating, monitoring and reporting relevant KPIsDriving continuous improvement across measurement capability, accuracy and efficiency Driving continuous improvement across measurement capability, accuracy and efficiency Acting as a technical point of contact for customer quality concerns Ensuring compliance with internal systems, procedures and control plans What we're looking for from Metrology Manager candidates This role is open to candidates from a range of manufacturing sectors, not limited to automotive, provided you have strong metrology leadership and technical capability. You'll ideally bring: • Proven experience managing or leading a metrology or measurement function • Strong working knowledge of measurement and lab equipment such as CMMs, 3D scanning systems and associated software (e.g. PC-DMIS, PolyWorks or similar) • Programming experience with metrology equipment • A methodical, data-driven approach with strong problem-solving skills • The ability to interpret and apply customer specifications and industry standards • Excellent communication skills and the confidence to lead and influence a technical team Qualifications • HNC or higher in Measurement, Metrology, Metallurgy, Materials Engineering or a related discipline is preferred Why this role? • A genuine opportunity to shape and modernise a metrology department • Investment in new equipment and technology • A leadership role with real influence on quality and process improvement • Stable, days-based role with no shift work This role reports into the Plant Quality leadership and plays a critical part in ensuring product quality, customer confidence and continuous improvement across the business. Metrology Manager INDH TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Assistant Land Manager to join our team within Vistry Manchester & Cheshire East, at our Warrington office. As our Assistant Land Manager, you will identify, appraise and submit offers to acquire land opportunities to meet business requirements, including growth plans and margin improvement as well as enhance reputation in the marketplace. Assist the Land team in sourcing viable, attractive and profitable land opportunities in line with the businesses core strategy across Greater Manchester. Successful candidate will be part of a growing business, working within a successful Land & Planning department and reporting to the Land & Planning Director. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Minimum of Degree standard or with suitable alternative experience They will be a confident communicator, with strong negotiation skills and have excellent presentation skills Geographical knowledge of the Greater Manchester area Able to negotiate land agreements with solicitors, agents and third parties Positive attitude towards teamwork Desirable - A member (or working towards becoming) of a professional body,e.g. RICS qualified Have a minimum 1 years' experience either from a Land Agency or Developer background Ability to identify viable land development opportunities both on and off market for delivery in the short to medium term Build a short- and medium-term pipeline landbank based on strong margin and advantageous deal structure and cashflows Maintain and expand the Division's key contact base, e.g. land agents, landowners, local authorities Technical ability and good understanding of the planning process An understanding of the residential market, plus a network of contacts within the industry More about the Assistant Land Manager role Identify and appraise new residential land opportunities for open market sale, private rent and affordable housing in line with the partnerships approach and business plan. Develop a detailed knowledge of development opportunities and competitor activity within the region in order to propose acquisition strategies with strong commercial acumen and present development opportunities to senior colleagues for approval. Work with colleagues in the development team to formulate and manage offers and co-ordinate early technical investigations required to formulate land bids. Work closely with Development and Sales colleagues to seek supporting information where necessary and monitor site progress through to offer acceptance. Implement all internal procedures including providing accurate and articulate reports in line with governance/procedural requirements. Establish and maintain effective working relationships with local authorities, national and local agents, landowners and promoters in pursuit of opportunities for the company. Represent the business in a professional and credible manner and build excellent working relationships across the sector in order to promote Vistry Partnerships and gain positive exposure for the business. Work with internal colleagues to drive the development agenda forward and ensure our offering is competitive and credible. Build a pipeline landbank through the acquisition of circa 250 homes per annum based on a strong margin and advantageous deal structure and cashflow. Ensure familiarity with the Group's Health, Safety and Environmental policies. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1 TPBN1_UKTJ

In a Nutshell We have a fantastic opportunity for a Pre-Development Engineer to join our team within Vistry Manchester & Cheshire East, at our office in Warrington, Cheshire. As our Pre-Development Engineer, you will be responsible for coordinating all aspects of engineering design and providing analysis on a variety of projects from land finding to offer acceptance. You will manage and report all engineering requirements as per company policies and processes. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. Driven by finding the optimum solution. Demonstrable experience in driving value engineered solutions. Approachable and friendly with the ability to make firm decisions. Communicative and confident in different working environments. Organised approach to time management and information control. Confident in leading meetings and communicating freely within a team. Good working relationships with Statutory Undertakers and Regional Local Highways Authorities. Strong IT skills, working knowledge of computer systems within the technical environment. Articulate, clear and credible, and able to thrive under pressure in a fast-paced environment. Strong communication skills, the ability to build effective working relationships both internally and externally. Methodical, conscientious, and organised, works to deliver high standards. Previous experience in the construction industry gained from working as a Civil Engineer for a Housing Developer or within a similar Engineering role within a design consultancy. More about the Pre-Development Engineer role Procure service records and enquiries for new developments. Ability to assess geo-technical information and provide direction for foundation solutions and infrastructure. Maintain a continuous process of evaluation of Consultant's designs (when required to engage 3rd party consulting engineer) to ensure that proposals adhere to best practice in value Engineering. Provide initial feasibility drainage infrastructure proposals based upon assessment/investigation/consultation with relevant statutory bodies, existing infrastructure plans and local policies. Exceptional knowledge of local policies for adopted highway design requirements and sufficient experience to identify areas of potential commercial improvement in design. Sound knowledge of the regional planning processes. Prepare technical monitors, abnormal schedules and schedules of engineering assumptions for each land opportunity. Prepare gap analysis reports to identify areas of further investigation substantiating requirements. Initiate enquiries (developing an appropriate scope of works) and prepare cost schedules for approval where 3rd party consultant input is necessary. Sound ability to assess layouts prepared by 3rd party consultants and identify (where applicable) efficiencies utilising drawing software platforms when necessary. Prepare financial forecasts in relation to infrastructure inspection, legal, and bond fees identifying during this process associated phasing potential. Ability to identify and articulate in writing potential build difficulties with both civil and structural operations, having good knowledge of temporary works impacts. Liaise effectively between departments on design assumptions/solutions to ensure 'buy-in' to proposals submitted for costing. Proactively investigate emerging technologies for potential commercial and operational improvement to schemes. Always represent Vistry professionally in both personal appearance and conduct. Managing proposed service enquiries with relative stat providers. Co-ordinating existing services disconnections and diversions where required. Confident and resourceful to discuss findings with specialist subcontractors to verify design outputs. All duties are in the interest of securing exclusivity on a land opportunity, from which point the preferred candidate will present their findings, recommendations, and justifications (as a form of handover) to the wider team (incorporating Development Manager, Estimator, Engineer, Design Manager and Operations Manager) to progress scheme design through to planning. Development, monitoring, and coordination of material movement strategies, both at an individual and multiple project level (for sub/topsoil) to establish efficiencies both financially and operationally. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1 TPBN1_UKTJ

About a career with Elis Elis is a leading provider of professional garments and linen rental and care services. At group level, this activity represents 80% of its revenue and requires a yearly investment of several hundred million pounds. The optimization of this investment in terms of cost, quality and added value for our customers is a strategic priority for the group and in the UK. Our business is based on the circular economy, giving our customers the opportunity to use many products through rental rather than having to buy them. We ensure products are designed and maintained to provide superior functionality and durability. As a Textile Manager at our Wednesbury site, your job will be to Control the linen management, ensuring that customer product availability is maximised whilst controlling the textile spend and ensuring that Elis realise maximum value from their investment in textiles. Provide insight to & work with all stakeholders to ensure Customers are on service types and replenishment settings that are both appropriate to their needs and generate manageable demand to Production, flexing demand with the seasons. Act as a "Centre of Knowledge" for the best setup of customers within the Elis systems, and for the range of textiles in use within the plants. Work directly with operational teams to ensure maximum utilisation of linen through best practice. Your Mission at Elis Proactively monitor the demand into the site, highlighting where customer demands are difficult to fulfil, considering why and agree action plans. Liaising with colleagues in Account Management and Customer Services to address customer demands and drive best practice. Work with Operations Manager to ensure rewash and rag out processes on site are compliant with standards to minimise unnecessary linen investment. Monitor all elements of financial impact of the linen pool (Budgets) Forecast demand, taking into account seasonal demand and local events, ensuring service is maintained Provide weekly, Monthly, Quarterly reporting in line with business needs What will make you stand out? Ability to work cross-functionally with all levels and roles within the laundry. Good attention to detail, with the ability to analyse & interpret data, summarising it in an appropriate form for others Ability to organise self and others to ensure tasks are carried out in a timely manner IT literate (MS Office, ERP systems) To be flexible and able to react quickly to the needs of the customer and business. Educated to degree or equivalent / work experience working in a highly customer focused service environment. Experience of continuous improvement programmes What's on offer? 33 Days Holiday Company Pension Employee Assistance Programme On-site Parking Private Medical Life Assurance Don't miss out on this exciting opportunity. Are you ready to take your career to the next level? We are able offer, and encourage career growth, and have national coverage to facilitate ambition. In addition we offer: Competitive Salary Bonus 33 days holiday per year (Incl Bank Holidays) Company Pension Private Medical Interested? Then apply online! Your contact person: Helena Fearnley-Brown Tel: TPBN1_UKTJ

Your new company Hays are delighted to be supporting an award-winning housing provider in the West Midlands in recruiting an Asset Manager to join them on a permanent basis. This organisation is dedicated to creating safe, sustainable homes and fostering a supportive, collaborative environment. As they continue to grow and innovate, they're looking for an experienced Asset Manager to lead their asset management strategy and make a real impact on the communities they serve. Your new role As Asset Manager, you'll take ownership of building assets and landlord services, ensuring every aspect of property management meets the highest standards. You will: Lead on reactive maintenance, planned works, and major projects, delivering cost-effective solutions on time and within budget. Drive the capital programme aligned with the overall strategy, including carbon net-zero and retrofit initiatives. Ensure compliance with regulatory standards, health and safety, and legal obligations. Manage and mentor a small team, providing strong leadership and guidance. Build lasting relationships with tenants, contractors, and partners as a trusted senior point of contact. Oversee procurement, budget management, and process improvements to enhance service delivery. This is a pivotal role where you'll contribute to strategic decisions and help shape the future of housing services. The role is Monday to Friday, with flexibility offered on a hybrid working basis. What you'll need to succeed In order to succeed in this role you will have: At least 2 years' experience in surveying, repairs, or maintenance management. A qualification in a construction-related discipline (ONC, HNC or equivalent). Strong knowledge of building construction, defects, and compliance requirements. Proven ability to manage budgets, contractors, and procurement processes. Excellent communication, organisational, and problem-solving skills. A customer-first mindset and the ability to lead and inspire a team. Full right to work in the UK is required at the time of application as no Visa sponsorship will be offered for this role. Applicants without the right to work in the UK at the time of application need not apply. What you'll get in return In return you will receive an excellent basic salary of up to £45,000 per annum dependent on experience, plus further benefits including 35 days annual leave (including bank holidays), flexible/hybrid working, on-site parking, and other benefits including Medicash and health & wellbeing support. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's 'World's best companies 2024' ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What do we offer? Competitive salary Company performance bonus scheme Pension scheme - up to 10% employer contribution Private medical insurance Comprehensive health cash plan 25 days annual leave + bank holidays Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave- up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% (basic pay) and Paternity/Non-Pregnant Parent/ Co-adopter leave 4 weeks full pay) Structured training & opportunities to progress What does the role look like? We're seeking a Manufacturing Engineering Lead to take on a key leadership role within our Wolverhampton site. You'll lead a team of Manufacturing Engineers-covering system engineers and module support engineers-supporting production areas and delivering high-impact project work packages. As a skilled people manager, you'll be responsible for driving performance, supporting technical excellence, and leading improvement initiatives across manufacturing systems, technology, and processes. What will your day-to-day responsibilities look like? Lead and coordinate a team of technical contributors to deliver against business and engineering objectives. Set policy deployment goals and ensure alignment across your team to drive strategic outcomes. Develop and manage annual engineering plans, ensuring successful delivery of agreed objectives and KPIs. Represent the Manufacturing Engineering (ME) function at Tier process reviews and business project reviews. Oversee the commissioning and quality assurance of work packages related to production and system improvement. Drive best practice across manufacturing areas, establishing and upholding high standards. Coach, manage, and review performance of engineering staff, including supporting recruitment, training, progression, and succession planning. Lead multi-functional teams to resolve complex manufacturing issues. Manage risks and issues related to achieving engineering and business goals. Support the Head of Manufacturing Engineering in building a best-in-class ME function. Ensure accurate documentation and system transactions in line with customer and financial requirements. Provide regular progress updates to senior stakeholders on engineering and project performance. Essential skills: Experience of aerospace manufacturing, assembly, or test. Project management experience. HNC or equivalent in Mechanical or Production Engineering. Desirable skills: Degree in Engineering, Manufacturing, or Business Management. Understanding of manufacturing concepts and processes. Project management qualifications (e.g., PRINCE2, APMP). Experience leading and developing technical teams. Knowledge of Lean principles and Six Sigma methodologies. Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, etc.). TPBN1_UKTJ

A leading supplier in industrial solutions in Wednesbury is seeking a Service Delivery Manager to enhance customer experience through effective service and inventory management. The role involves strong customer interaction and proactive problem-solving to maintain high service levels.

About the Role Reporting into the Laboratory Manager, the successful Technician will be working on the testing of Asphalt, HBMs, Aggregate and developing products. This role is mainly based working within our National Laboratory for Technical Innovation in Wolverhampton, but you may be required to travel to deliver and obtain samples on occasions, or test on site when required. What you'll be doing In this role, you as the successful Technician will be carrying out the following duties and responsibilities (not exhaustive) Test procedures ensuring procedures are fully documented, understood and communicated to comply with company standards Sampling & Testing carrying out sampling and testing in line with contract requirements utilising in-house company Schedule and external 3rd party accredited test houses where required Working with the technicians for laboratory testing, checking results, carrying out preliminary investigations into complaints and providing technical information to clients Ensuring your work is carried out in line with company procedures and in a safe manner whilst maintaining a safe and accredited testing environment and have the correct equipment available in calibration Help investigate and resolve customer complaints and queries Supporting investigations and resolve quality issues Organising and undertaking technical testing to ensure test regimes and workload are met What we are looking for We are looking for a Technician who is in possession of the following skills/attributes: Knowledge of on-site Health and Safety policies and procedures Working knowledge of Asphalt, HBMs or Aggregates products would be highly beneficial Previous experience in the construction industry would be beneficial Willingness to learn new tests, technologies and applications Knowledge and understanding of relevant Standards and their application, including BS 594987, BS EN 12697, BS EN 13286 and BS EN 1097, amongst others, would be highly beneficial Why Tarmac? Youll be joining an experienced,collaborative and innovative team.We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group. Ready to build your future with us? In addition to the role of Technician, we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communitiesinc. ( REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities from day one Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer.We arecommittedtocreating aninclusivework environment for all employees andactively encourage applications from all sectors of the community. Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment. #Tarmac #TarmacCareers #Technician #Materials #Testing Tarmac Trading Limited TPBN1_UKTJ

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPIs and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPIs, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry TPBN1_UKTJ

A forward-thinking IT services organisation in the United Kingdom seeks an experienced Service Delivery Manager. You will be responsible for managing the IT Service Desk team, ensuring reliable and customer-focused service delivery. Ideal candidates will have significant experience in IT service del

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A prominent fashion brand in the East Midlands is seeking a Store Manager to lead a team in delivering exceptional customer service. The ideal candidate will have management experience in fashion retail, a passion for team development, and a strong grasp of KPIs.

A specialty coffee shop in London is seeking a full-time Store Manager to oversee daily operations and lead a team dedicated to exceptional customer service. Ideal candidates will have hospitality management experience, preferably in a coffee shop environment, and possess strong leadership skills. T

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

A retail company in Birmingham is seeking a Store Manager to lead their team. The role involves ensuring maximum profitability, developing a strong customer focus, and managing operational duties including marketing strategies. The ideal candidate will have at least 12 months of experience in a reta

A leading betting company in the UK is looking for a Shop Manager to create an exceptional customer experience while leading a team to achieve store targets. The ideal candidate will have strong mentorship skills and a passion for building positive relationships with customers.

The role involves supporting the Store Manager with day-to-day operations, driving sales performance, and ensuring customer service excellence. Candidates should have experience in a similar role, particularly in fashion or lifestyle brands, along with strong coaching and communication skills. A lea

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

The role involves empowering a dedicated team to ensure excellent customer service and operational efficiency. A prominent retail company is seeking a skilled Store Manager for their Upchurch location.

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

A well-known footwear company in London seeks an experienced Store Manager to lead a team, drive sales, and enhance customer satisfaction. Ideal candidates will have experience in retail operations and mentoring.

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

You will oversee store operations, ensuring exceptional customer service and compliance with safety standards. A leading UK retailer is seeking a Store Manager for its Queens Park Local Store in London. This role demands a strong leader who is accountable and has experience in retail management.

Join to apply for the senior portfolio manager - brand & customer experience (EMEA) role at Starbucks EMEA. Programme or project management experience highly desirable.

A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. Join our dynamic team and drive extraordinary experiences for our customers. The role requires expertise in account management

Assist the Manager and/or the Deputy Manager in achieving the aims and objectives of the Statement of Purpose and upholding Inspires guiding principles and values. Have proven skills, knowledge and/or experience in managing and leading a team in a positive and effective manner . You will have r