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Role Purpose: As a member of the Fluids discipline within the Engineering Department, the Fluids Engineer shall provide an engineering service for the company in either an individual basis or as part of a team. The engineer will be responsible for the Engineering of a specific portion of a project. Project responsibilities; productivity, technical output, progress, health and safety and compliance. The engineer will be required to establish working relationships with Senior Engineers, Project teams, Procurement / Logistics, Sub-contractors, Suppliers and Customers. MAIN TASKS AND RESPONSIBILITIES Reporting to the Engineering Manager, the Fluids Engineer shall: • Produce, monitor and/or check that technically compliant and cost-effective design documentation; block diagrams, schematics, P&IDs, Bill of Materials, calculations, manuals etc. to meet project requirements and company operating procedures / statutory obligations / National Standards., • Contribute to and create 3D models of pipework systems utilising the various 3D piping design packages available., • Work with the Project team as the technical focus for Fluids aspects of all projects to ensure a successful and commercially viable contract execution. This would include monitoring progress and change management., • Develop and maintain a good working relationship with other departments, design partners and other company offices, ensuring that design work meets with their needs and seek ideas on particular solutions., • Comply with the company operating procedures and statutory obligations. Participate in project Design & Safety Reviews, Risk Assessments etc., • Ensure that the design and manufacture of equipment is carried out to the required standards, within budget and to agreed timescales, • Provide technical support to ensure that equipment is manufactured, tested, installed and commissioned in accordance with the design and operational requirements, • Participate in equipment inspection, testing and commissioning activities at manufacturer and customer sites., • Support the proposals team by producing technical specifications & scopes of supply for the fluid systems. This includes costing of equipment for the proposal bids., • Develop , maintain and cultivate relationships with Clients, Suppliers, Sub Contractors to ensure successful execution of the project, future business. REQUIRED SKILLS AND KNOWLEDGE Essential: • The Fluids engineer should have a good understanding of the requirements of heavy industry turn key projects., • Candidates should possess a formal qualification in Fluids Engineering and have evidence of at least 2 years experience in an industrial Fluids engineering role., • Fluids basic and detailed design skills, able to work alone or in groups to produce innovative, robust designs, built with both manufacture and operation in mind and suited to the harsh environment they will operate in., • Design calculation ability, usually with Microsoft Excel required., • IT literate with all department and business system tools, especially AutoCad, • Advanced 3D CAD skills (Preferably Autodesk Inventor, CADWorx, Siemens NX)., • Problem solving and analytical thinking advantageous., • Experience in heavy industry, preferably in Fluids Design Engineering role., • Experience of project engineering and the project lifecycle from contract award through to installation/commissioning from a specific disciplined engineering view., • Experience of iron & steel industry advantageous., • Membership of the relevant professional institution would be preferred.

We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. Central Employment are working with a scaling Online Retail and Interiors bran

Central Employment are working with an established and expanding UK manufacturer of specialist and bespoke consumer products, as they look to appoint a Business Development Manager, to support there on-going UK customer growth. Full-time onsite, Teesside + some UK travel for events and customer meetings Circa £30,000 + bonus We’re seeking a driven and commercially minded Business Development Manager to expand our presence in the UK dental‑care market. The ideal candidate brings 2–3 years of experience in FMCG sales or business development. Key Responsibilities • Identify and secure new business opportunities across UK and Internationally, • Manage and grow existing customer accounts through strategic planning and relationship building., • Develop and execute sales strategies to increase market share for there product portfolio., • Conduct market and competitor analysis to identify trends, pricing movements, and category opportunities., • Prepare and deliver product presentations and commercial proposals to buyers and key decision‑makers., • Monitor sales performance and provide regular reporting, forecasting, and insights to management., • Attend trade shows and customer meetings to represent the brand and build industry relationships. Required Skills & Experience • 2–3 years of experience in FMCG sales or business development, specifically consumer products, • Strong understanding of UK retail and distribution channels, • Proven track record of hitting sales targets and driving revenue growth., • Excellent communication and negotiation skills, • Analytical mindset with the ability to interpret sales data and market insights., • Self‑motivated and proactive approach with strong organisational skills., • Full UK driving licence and willingness to travel for customer visits and events

Group Commercial Manager Package: Negotiable salary, plus benefits Location: Stockton-On-Tees (site-based) Hours: Monday – Friday 08:30am – 16:30pm – may require some flexibility Type: Permanent Job Summary: The Group Commercial Manager plays a key leadership role within the JMAC Group, supporting the Chief Commercial Officer (CCO) in driving the Company’s overall commercial performance across all business units. This position is responsible for leading commercial strategy execution, contract management, pricing, and business development processes to ensure profitable growth, client satisfaction, and long-term value creation for the Group. They will act as a central point of coordination between the commercial, finance and operations teams, ensuring consistency of approach, compliance with contractual obligations, and delivery of agreed commercial objectives. Responsibilities: • Prepare and develop strategies to take the business forward in line with Group policy, • Review and revise long term strategies on an ongoing basis, • Understand the Turnover and Direct Cost Objectives for each business and division, • Identify current Order Book value and longevity per Business Unit. Identify gaps in the Group Order book and create a plan with estimators to fill potential gaps and ensure we are always working with an order book above the forecasted objectives per unit, • Audit WIP Stage and create action plan to increase efficiency of reporting commercial performance across the Group and use to drive change, • Create and present Divisional business unit plans showing how you will aid and drive the teams to increase revenue and bottom line margin in each division, • Define and implement CVR per site across JMAC Industrial & Access Group, • Highlighting costs to run and facilitate each site per week and month vs Revenue generation, • Lead the preparation, negotiation, and management of key customer and supplier contracts, ensuring commercial risk is appropriately managed, • Support the development of standardised commercial processes, templates, and governance controls across the Group, • Monitor market trends, competitor activity, and customer insights to inform pricing, positioning, and business development strategies, • Prepare and present regular commercial performance reports and forecasts to the CCO and Executive Board Requirements: • Have proven experience in a similar role, ideally within a multi-site or group structure., • Have a strong track record in contract negotiation, pricing strategy, and commercial risk management., • Have excellent financial and analytical skills; able to interpret complex commercial data and identify performance drivers., • Be able to demonstrate a strong understanding of contract law, procurement, and project finance principles., • Have exceptional stakeholder management and communication skills; able to influence at all levels., • Enjoy working in a fast-paced environment. For more information, please get in touch with Imperial Recruitment Group

Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager. We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — f

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

The Manager, Customer Experience (CX) is a strategic and operational leader responsible for all facets of the post-go-live customer journey at ClarityRFID. Customer Support, Customer Success, SaaS operations, or related customer-facing roles. This role directly manages the Customer Support and Custo

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from checkout to back‑of‑house, ensuring we deliver on our customer commitments. Leadership experience in a high‑volume, fast‑paced operational setting, with a proven re

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Customer Success or Technical Support experience the SaaS space. Covering all aspects of inbound customer support, including diagnosing and t

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

A leading fashion retailer is seeking an experienced Store Manager to inspire and lead their team in delivering an exceptional customer experience. The ideal candidate will have proven store management experience, a passion for retail, and the ability to exceed sales targets.

The role involves supporting the Store Manager with day-to-day operations, driving sales performance, and ensuring customer service excellence. A leading retail company is seeking an Assistant Store Manager for their White City store in London. Candidates should have experience in a similar role, pa

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

A growing QSR brand in Worth is seeking an experienced Assistant Manager to lead teams. This opportunity is perfect for those passionate about leadership and customer experience. This role focuses on maintaining high-quality food standards and delivering exceptional customer service.

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience. A premium retail brand in Greater London seeks a Retail Store Manager. The ideal candidate has at least three years of retail management experience and a strong commercial

A leading grocery retailer in Greater London is seeking a skilled Store Manager to oversee operations and enhance customer experiences. This role requires strong leadership and a customer-first mentality, utilizing data to improve shop performance.

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

With competitive compensation and a range of employee benefits, this position is ideal for those with supervisory experience and a passion for customer service. A well-known food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate a dynamic team to provide excellent service

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills. A renowned clothing retailer in Greater London see

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience. A leading retail brand in Greater London is seeking a committed Store Manager to oversee all operational and commercial activities.

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Our Customer Experience and Quality team sits within the Operations Centre of Excellence and works like consultants across Energy Saving Trust

A leading housing company in the UK is seeking a Customer Relations Manager for maternity cover. This role involves being the primary point of contact for customers, ensuring homes are ready for handover, conducting home demonstrations, and resolving customer issues quickly and effectively. Ideal ca

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

A leading networking solutions provider in the United Kingdom is seeking a Service Manager to oversee the end-to-end customer experience and ensure service levels meet expectations. Candidates should have a degree and extensive experience in service management, preferably with ITIL qualifications. T

The EMEA Brand Strategy & Customer Experience Manager will lead the development and execution of Marketing Brand Strategy & Customer Experience for Hollister across EMEA, working in partnership with the EMEA Brand Strategy & Customer Experience Director. Direct supervision of a Customer Experience S

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. A global apparel brand seeks a dedicated Store Manager for its West End Store in London. The successful candidate will lead and nurture a team, driving sales and imp

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service. A l

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. This role involves collaborating with the Store Manager on business strategies, developing team members, and maintaining exceptional service standards. Candi

We are excited to introduce this brand‑new Customer Experience Training Manager role at Wiltshire Farm Foods. Customer Experience Training Manager - Midlands. You will be an experienced customer service trainer, with confidence in customer service leadership or service design.

A leading coffee brand is seeking a Store Manager for its York location. The role involves driving customer satisfaction, managing sales and profit, and developing a high-performing team.

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. Leadership experience in a high-volume, fast-paced operational setting — whether in retail

Are you an experienced Customer Experience Manager with a supply chain management background?. Lead in customer experience / order management with customer‑led mindset. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross‑functional teams, a

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Oc

We are looking for a Group Product Manager (f/m/d) to lead our Customer Experience Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation. Influence how Contentful evolves to support customer journey optimization and ROI measuremen

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

A leading automotive retailer in Tees Valley is seeking a Customer Service Manager to enhance service delivery and team performance. The successful candidate will provide training to Service Advisors, ensure customer satisfaction, and work with the Aftersales team to achieve departmental goals. Cand

A fashion retailer located in Greater London seeks a dedicated Floor Manager to create excellent customer experiences. You will lead a passionate team, ensuring every customer journey is personal and memorable while driving operational excellence.

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. A leading entertai

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer