Lettings Assistant
2 days ago
Middlesbrough
Lettings Assistant – Student Accommodation - York - YO31 Temporary £13.50ph – immediate start Leading student accommodation requires a friendly, proactive and highly organised Sales & Lettings Assistant to join the team and support the lettings journey to ensure the property is fully occupied. If you love working with people, enjoy a fast-paced environment and take pride in delivering outstanding service, we'd love to hear from you. Duties • Support sales activity to maximise occupancy across all accommodation, • Assist with marketing, digital channels and promotions to ensure high visibility., • Oversee smooth move-in and move-out processes, including inventories, safety checks and deposit handling., • Manage property listings and work with the Marketing Team to ensure accurate, high-quality presentation., • Handle enquiries, issues and complaints with empathy and efficiency, • Carry out periodic property inspections, identify maintenance needs and escalate repairs promptly., • Support students with day-to-day needs including bookings, payments and access to facilities., • Respond to incidents such as maintenance issues, outages or fire alarm evacuations, escalating when needed., • Comfortable handling sales, payments and administrative processes., • Property or student accommodation experience would be a bonus but not essential, • A genuinely friendly, personable nature and a passion for working with people., • Excellent communication skills and the confidence to build rapport with a wide range of individuals., • Resilience, adaptability and the ability to stay calm under pressure. (ritzrecempbus) JBRP1_UKTJ