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Senior Site Manager Type: Permanent Employee Salary: £55,000 - £65,000 Based: North Role Purpose To take full responsibility for the operational delivery of projects from bid stage through to practical completion, ensuring all Health & Safety, technical, commercial, and managerial requirements are achieved. The role provides strong leadership, delivering high standards of customer service and ensuring effective collaboration with all relevant support functions. A key focus is maintaining and improving project profitability through efficient planning, execution, and leadership. Key Responsibilities • Provide visible Health & Safety leadership, embedding a “Safety First” culture in all project activities., • Ensure adherence to all company policies, processes, and procedures, and compliance with relevant external legislation and industry standards., • Lead, motivate, and develop the project delivery team to maximise performance and potential., • Support bid activity as required, working closely with senior management and the Business Development team., • Prepare and maintain accurate business plans and budgets aligned to contract objectives, seeking opportunities to maximise profitability., • Monitor project financial performance, providing input to monthly reviews and reporting progress to senior management., • Manage all aspects of project delivery to ensure successful completion in line with agreed quality, cost, and time targets., • Maintain strong client relationships to drive repeat business and optimise future opportunities., • Ensure all designs, installations, and testing meet internal standards, client specifications, and statutory requirements. Qualifications & Technical Skills • Degree-level qualification or 10+ years of relevant experience., • Valid Driving License., • Project Management certification (preferably APM, PRINCE2, or PMP)., • Relevant industry accreditations (e.g., RCDD, Project Manager, CTPM)., • Manufacturer accreditations (Systimax, Corning, Panduit, or similar)., • IOSH Managing Safely (or equivalent)., • Multidisciplinary building systems experience., • Strong digital literacy: PowerPoint, Excel, Word, Office 365 & Google Workspace., • Knowledge of testing procedures and methodologies across multiple systems., • Understanding of IP networking and associated equipment/devices. Competencies & Behaviours • Excellent oral and written communication skills, with a collaborative team approach., • Strong planning and organisational skills, with the ability to thrive in a fast-paced environment., • Highly motivated, proactive, and adaptable to new challenges., • Exceptional ability to manage heavy workloads and conflicting priorities while maintaining high-quality standards., • Proven problem-solving skills in day-to-day project delivery. Planning & Organisation • Ability to structure and prioritise workload effectively., • Skilled in meeting tight deadlines while maintaining accuracy., • Maintains timely and accurate records., • Proactively identifies and resolves operational issues in consultation with management.

World Options supports businesses to meet their customer demand by providing an industry leading, simple and cost effective solution to all their shipping needs. We do this through a network of motivated and driven individuals who have taken the opportunity to become a World Options franchisee, supported by our Head Office team. Our Mission ‘Be Global’ symbolizes who we are, how we work and our attitude towards expansion. Having grown from a team of five to employing hundreds of individuals throughout offices across the Globe and operating three brands within the UK with our Partner Brands, Mail Boxes ETC, and Pack and Send our journey of growth and opportunity continues to be our focus. People, Innovation and Talent are the core of our organization and we endeavour to commit to our people by providing exciting opportunities for development whilst ensuring we maintain a people focused culture, as we continue to expand. About the Role Located in our Head Office in Accrington BB5 5HY, the Billing and Accounts Manager is a new role to our organization, and will support the World Options brand. We are looking for an individual who is passionate about delivering exceptional service with a confident personality. Someone who is ambitious and wants to progress with the Company, comfortable taking on new challenges and supporting the growth of the business. Required Experience: • 2 - 4 years’ experience within a similar role in accounts., • At least Level 4 AAT qualified., • Experience in a Management/Supervisory Capacity. Desired Experience: • BSC Degree or Equivalent., • Knowledge of couriers including UPS, DHL, TNT and FedEx and use of air and road freight would be an advantage. Responsibilities Include: • Reporting to the Financial Controller and managing a small team in Accounts Payable and Billing and an outsourcing team, providing support and cover when needed., • Responsible for the purchase ledger, including managing purchase ledger staff, invoice approvals and preparing payment runs., • Managing weekly billing ensuring all carrier invoices have been billed out and preparing weekly analysis for the Financial Controller., • Managing customer credits process and approvals., • Good computer skills are essential as the role involves using World Options bespoke software programs., • Good experience with all Microsoft packages particularly Excel., • Must have excellent communication skills, both written and verbally., • Good ability to work under pressure. Benefits: • Annual Salary of £45,000.00 - £50,000.00 per year depending on experience and qualifications., • Hours 8.30am to 4.30pm., • 60/40 Hybrid working arrangement., • Company pension and Death in Service insurance after probation period., • Annual pay reviews linked to performance., • 21 days holidays plus bank holidays., • On-site parking., • Company events., • Paid Volunteer Day., • Extensive elearning platform and development programme.

NPD Manager Do you want to lead exciting food innovation projects for one of the UK’s most recognisable names in the chilled and frozen food manufacturing space? We’re hiring an NPD Manager to oversee end-to-end product development, bringing both new and improved products to market. This is a fantastic opportunity for a proactive and commercially minded food professional to shape product strategy within a fast-paced, collaborative environment. About the Company Our client is a long-established UK food manufacturer, known for its heritage, trusted quality, and presence across major supermarkets. With deep roots in the Northwest, the business has a loyal consumer base and a strong commitment to innovation within the savoury chilled and frozen food categories. The Role Reporting to the Head of Commercial, you’ll own the full NPD/EPD process, from kitchen concept and factory trials through to product launch. You’ll work cross-functionally with Technical, Engineering, Category, and Operations, managing timelines, documentation, packaging, and internal approvals. This is a brilliant role for someone who enjoys working independently, thrives in a practical environment, and wants to deliver tangible results across branded and own-label portfolios. Key Responsibilities • Lead the end-to-end delivery of NPD and EPD projects, • Chair weekly NPD meetings and manage project timelines, • Develop and trial kitchen concepts based on trend insights and customer briefs, • Manage costings, packaging approvals, and reheating/cooking validations, • Collaborate with Technical on specs, QUID, HACCP and documentation, • Coordinate internal tasting sessions and benchmarking, • Support Capex project delivery with Engineering, where applicable, • Ensure all internal systems and stakeholders are aligned pre-launch What We’re Looking For • Experience in food NPD, ideally within chilled/frozen manufacturing., • Strong project management and cross-functional communication skills, • Confident working independently with minimal supervision, • Hands-on mindset with attention to detail and commercial awareness, • Excellent documentation and organisation capabilities, • Proficiency in Microsoft Office; MS Project experience is a plus, • Experience with both own-label and branded ranges welcome 📧 Interested? 'Apply' below or email your CV to: The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.

Store Manager – H. Samuel – Blackburn As Store Manager here at H. Samuel in Blackburn you’ll be responsible for achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You’ll also oversee the planning and organisation of operational activities within the store. We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style! In any of our H. Samuel stores you’ll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one’s Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Are you the perfect gem? • An excellent track record of successfully achieving KPI's., • Experience of holding accountability for managing the commercial performance of a store., • Experience of leading store teams., • Experience of target-setting and interpreting business data., • An ability to inspire, coach and develop your team to maximise potential and performance., • Proven track record of role modelling and consistently delivering amazing customer experiences., • Clear passion for our products and ability to put yourself in our customers shoes., • A competitive spirit.

Site Operations Manager Accrington £45,000 - £48,000pa + benefits Fantastic opportunity in the Accrington area for a CPC qualified Site Operations Manager to join a fast moving and dynamic operation. Key Skills/Experience: * Track record in a similar role within a customer centric trans

To drive our growth in ecommerce we are looking for an additional person to join our eCommerce team! In this role, the ecommerce Account Manager will be responsible for driving online sales growth across key ecommerce accounts, largely focusing on Amazon. You will leverage your expertise in digital sales and account management to build strong relationships, optimise listings, and develop strategies that enhance our online presence and revenue streams. Why join us now? With ambitious growth plans and plenty of exciting projects on the horizon, this is a truly exciting time to join and play a key role in growing our ecommerce business! Responsibilities include: Account Management: • Develop and maintain strong relationships with key accounts., • Serve as the main point of contact for the above accounts, ensuring smooth day-to-day operations, resolving issues promptly, and exceeding client expectations., • Drive the sales within your accounts using all relevant data points available, • In line with ecommerce strategy you will be creating and executing comprehensive sales plans, including promotional campaigns, seasonal launches, and product optimisations for each account., • Analyse sales performance across all ecommerce platforms to identify areas for improvement and growth., • Provide regular reports and insights to senior management on sales trends, account performance, and digital marketing initiatives., • Use data to forecast demand, track KPIs (sales growth, conversion rates, etc.), and drive results., • Own the P&L, • Oversee the optimization of product listings (descriptions, images, prices, etc.) to ensure they meet platform standards and attract maximum attention from potential customers., • Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels., • Plan and execute promotional activities tailored to each platform, including price promotions., • Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock., • Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations., • Provide training and support for junior team members on best practices for managing ecommerce accounts. Sound interesting? To fill this role, we are looking for the following skills and experience: • Experience of Amazon Vendor., • Proven experience managing key ecommerce accounts., • Strong understanding of the online retail environment, ecommerce platforms, and digital sales strategies., • Familiarity with ecommerce tools and platforms (e.g., Shopify, Amazon Seller Central, Google Analytics, etc.)., • Experience in using data analysis tools to monitor sales and performance metrics., • Knowledge of SEO, content optimisation, and online advertising techniques (PPC, social media, etc.)., • Strong negotiation, communication, and interpersonal skills., • Results-driven with a focus on achieving and exceeding sales targets., • Analytical mindset with the ability to use data to inform decision-making., • Ability to work independently and as part of a team in a fast-paced environment.

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We are looking for a Roofer to join our team covering Lancaster, Blackburn, Bacup and the surrounding areas, on a full-time permanent basis. The successful candidate will live locally to ensure we are able to offer our residents a prompt and efficient service. In this role, you will deliver high standards of installation and repairs of roofs, ensuring that appropriate tiles, wood shingles and other necessary roofing materials, including built-up felt, are used. You'll also carry out associated activities within acceptable quality standards to support Guinness's targets for a first-time fix and deliver great customer service. What we are looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. Reporting to the Service Manager, you'll be required to carry out remedial works to a high quality, ensuring that a customer-focused maintenance and repair service is delivered. You will also be able to demonstrate the following essential skills: Demonstrable competence as a Roofer Skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix). Experience of working in a customer-focused environment within agreed performance targets. Proven ability to work methodically, follow agreed procedures and accurately record data and information. Ability to work with minimal supervision and demonstrate organisational and time management skills. Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines. Ability to work at heights and have the stamina and balance to work on a range of roof types Ability to operate safely, having taken into account any environmental circumstances and possible risks. An ability to understand and put into practice any health and safety regulations involved in roofing works, in particular, working at height regulations. Full, clean manual UK Driving License. Qualifications NVQ Level 2 (City & Guilds) Roofing Occupations or equivalent recognised competency. Desirable: PASMA. CISRA Scaffolding Part I If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile link below. REEDTGP Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme TPBN1_UKTJ

The Office Administrator will provide dedicated and detail-oriented support to the wider team, reporting to the Service Manager. Experience in an office administration or customer service capacity, with the ability to communicate confidently in person and via telephone/email, and to build strong int

Front Of House Manager, Customer Experience - London Business School,Regents Park,, NW1 4SAThe RoleLondon Business School are looking for a permanent Front of House Manager, Customer Experience to join Campus Services and Estates which has responsibility for the logistical operations management and

As CX Strategy Manager, you’ll be a key driver in translating the Group’s CX vision into reality — ensuring that customer data, insight, and feedback directly lead to meaningful improvements in experience and measurable business results. CX Evangelism: Act as a visible champion of customer exp

Job Title: Technical Customer Experience ManagerSalary: £65,000 per annumJob Type: Full Time, PermanentLocation: UK (Including a mix of field-based, office, and remote working)About us:At Sunamp we are on a mission to transform the way we generate, store and use heat in our homes and businesses, to

What makes a great customer experience manager:. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. The impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑le

We are recruiting for candidates with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Platinum Customer Experience Account Manager. Customer Experience Account ManagerLocation: Hemel HempsteadSalary: £26,000 - £28,000 + BonusHours: Mon

Take responsibility for the overall customer experience across the store from checkout to back‑of‑house, ensuring we deliver on our customer commitments. The result? Work becomes more rewarding for our colleagues and shopping becomes a next‑level experience for every customer who walks through

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. Experience running client insight programmes would be useful. This role focuses on designing and managing client experience programmes to understand and interpret client feedback and insight to inform CIB strategic initiatives and B

Get notified about new Customer Experience Manager jobs in. Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences. Resourcing Manager - Customer Contact - Management, Planning, Transformation, Digital & Director Level at Cactus Search - Permanent, Interim &….

A rapidly growing D2C consumer goods brand is looking for a Customer Experience Lead / Manager to help shape and scale their customer experience function. Experience required for the position of CX Lead / Customer Experience Manager -. What you’ll be doing at CX Lead / Customer Experience Manager

Customer Success Manager, Enterprise (Translation & Localization industry experience required - Expression of Interest). Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform

This is a rare opportunity to step into a standalone Customer Experience Analytics role at a business recently acquired by a huge investor – meaning heavy investment, huge growth plans, and a blank slate to build out the customer insight function. Customer Experience Analytics Manager. Own reporti

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager. A track record of delivering exceptional customer experiences, with evidence of coaching othe

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

Customer Experience Manager – Central London (3 days/week). Minimum 5 years of account management experience in an MSP (Cloud, Infrastructure, or Security). Experience with financial services end clients is a plus.

If you're keen to join a collaborative and forward-thinking organisation that truly values its people and customer experience, then please apply to this Customer Experience Manager role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm. Role: Customer Experience Manager. A

We're looking for a proactive and insightful Customer Experience Manager to join our team and lead the way in how we listen to, learn from, and act on customer feedback. Providing strategic guidance on the responsible use of AI tools to enhance customer experience. Experience designing and deliverin

Within this department, the Customer Experience team has a transversal role and aims to help maximize customer satisfaction by mobilizing internal teams around our customers core needs through leadership and expertise in process, tools, and organization. The mission of the Marketing Services, Media

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired othe

Are you an experienced Support Worker ready to take the next step in your career? Lifeways is offering an exciting opportunity to become a Team Leader across two welcoming supported living services in Preston, Lancashire, including the vibrant Stonethwaite service in Bamber Bridge. You’ll work al

Experience in managing and developing others in a fast-paced environment. Experience working with children and young people in residential settings. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care.

Have experience working or living with Deaf people before.

We offer Apprenticeships to those with less experience looking to join the Care SectorWe provide FREE training to achieve qualification in Social Care. Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues.

Are you an experienced Support Worker ready to take the next step in your career? Lifeways is offering an exciting opportunity to become a Team Leader at our supported living services in Accrington and Rossendale, Lancashire. You’ll work alongside our Service Managers to lead dedicated teams, del

Career development to Team Leader, Deputy Manager and even Registered Manager if this is a career path you would like to explore. For over 20 years ROC Northwest has held an enviable reputation for offering high quality residential care and education for children and young people who have lived with

You will work in a person -centred way and ideally have experience of working in the social care sector preferably in a similar setting.

We offer Apprenticeships to those with less experience looking to join the Care Sector. Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues.

Train less experienced employees on the job at the request of the Assistant/ Contract Manager. Ensuring that all routine maintenance is carried out and escalate any major technical problems to the Assistant/ Contract Manager or the workshop. Report all Near Misses and/or accidents to the Assistant/

Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues. We offer Apprenticeships to those with less experience looking to join the Care Sector.

And this isn’t just any job.Join Lifeways at The Meadows, Leyland, where your support truly transforms lives.As a Support Worker, you’ll empower adults with learning disabilities, autism, physical disabilities, acquired brain injuries, and mental health conditions to live independently

Key Responsibilities· Oversee the performance of the Back Office team, ensuring business objectives and SLAs are consistently met· Analyse administrative task data against service levels to identify trends and plan resources to meet demand and optimise productivity· Lead, motivate, and coach the

Experience in pastoral support, youth work or education (desirable).

LI-HybridThis is the jobWe’re looking for a dynamic and experienced Cyber Security Operations Manager to lead the AA’s operational cyber defence capabilities. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. As we cont

Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons. We are looking for a Social Worker or C

Security Operations Manager, EMEA - London, EC3V 4ANResponsibilitiesSecurity Operations Manager, EMEAAre you an experienced physical security professional seeking your next challenge? We are looking for a dynamic Security Operations Manager to join our People Safety and Security Services team in Lon

Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations. Demonstrable problem-solving skills and experience. Experience of working with disabled young people.

Experience in a care environment preferred Able to work days, evenings, weekends and Bank HolidaysGood communication skillsAbility to keep calm under pressureConfidence to work alone and also be part of a team (family)Passionate about making a positive difference to someone else’s lifeGood wr

Appropriate performance expectations and objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. As a member of this team, reporting to the Services Manager, the Day Centre Team Leader role is responsible for supervis

We are looking for confident Care & Support Workers with both a passion for delivering outstanding care alongside a minimum of 6 months experience in a mental health setting.

Pay: Pay Up to £34,779 (depending on experience and qualifications). No prior experience? No problem! If you have the passion, we’ll provide the training.