Customer experience manager jobs in HerefordCrear alertas

Join Our Team as a Retail Store Manager! At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What’s In It for You? Below are some of the many benefits we provide here at EE • Significant earning potential through commission, rewards, and incentives., • 24/7 access to an online GP for you and your immediate family., • Market-leading paid carer’s leave., • Equalized family leave with 18 weeks full pay and 8 weeks half pay., • Huge discounts on EE & BT products, saving you hundreds of pounds annually., • Support for your career development., • Season Ticket Travel Loan., • Volunteering days to give back to your community., • Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference!

SHEQ Manager Location: Hereford-based (with ad hoc travel to another site in Shropshire) Salary: Up to £60,000 basic + benefits Reporting To: Managing Director Job Type: Full-time, Permanent About the Role We are partnering exclusively with an established industrial business operating across multiple sites in Herefordshire and Shropshire. They are seeking an experienced SHEQ Manager to take strategic ownership of their Safety, Health, Environment and Quality functions. The successful candidate will play a vital role in driving compliance, cultivating a proactive safety culture, and ensuring operational excellence across manufacturing and processing facilities. This role involves overseeing SHEQ frameworks across three operational sites, including two production facilities and a specialist coating operation. The position requires a hands-on, influential professional with a proven track record of implementing and continuously improving integrated management systems in line with relevant UK legislation and ISO standards. Key Responsibilities Safety & Health • Lead the development and execution of the group’s safety strategy, including Safe Systems of Work (SSOW) and Risk Assessments., • Ensure compliance with all applicable health and safety legislation (e.g. Health and Safety at Work Act, COSHH, LOLER)., • Conduct regular site audits, inspections, and incident investigations, ensuring findings are actioned and communicated effectively., • Manage the review and approval of contractor RAMS, and oversee the issuance of permits to work for major projects., • Deliver engaging safety and health training and awareness programmes across all levels of the business., • Promote a strong behavioural safety culture and support continuous improvement initiatives. Quality • Maintain and improve the organisation’s Quality Management System (QMS) aligned with ISO 9001., • Monitor and enhance process and product quality across operations., • Lead investigations into customer complaints, ensuring effective root cause analysis and corrective actions., • Manage and coordinate internal and external quality audits to maintain certification and drive best practice. Environment • Oversee the Environmental Management System in line with ISO 14001., • Ensure ongoing compliance with environmental legislation and regulatory obligations., • Implement sustainability initiatives focused on reducing waste, energy consumption, and environmental impact., • Promote environmental awareness and best practice across all departments and functions. Leadership & Management • Provide strategic leadership and day-to-day support to local SHEQ representatives and site teams., • Work closely with senior and site management to align SHEQ objectives with operational goals., • Report regularly to the executive team, providing data-driven insights and updates on performance and compliance., • Serve as the primary liaison for regulatory authorities, auditors, insurers, and other external stakeholders., • Keep abreast of emerging legislation, industry standards, and process innovations. Training & Development • Design and deliver in-house training initiatives to develop safety awareness and quality ownership., • Mentor and support the development of site-level SHEQ personnel., • Maintain accurate records for compliance, audit readiness, and reporting purposes. Candidate Profile Qualifications & Experience • NEBOSH Diploma or equivalent (highly desirable), • Lead Auditor certification in ISO 9001 and/or ISO 14001/45001., • Minimum of 5 years’ experience in a senior SHEQ role within a manufacturing, engineering, or industrial environment., • In-depth knowledge of ISO standards (9001, 14001, 45001) and Integrated Management Systems (IMS)., • Strong understanding of UK safety, health, and environmental legislation and best practice. Key Competencies • Inspirational leadership with the ability to engage teams and embed a strong safety culture., • Excellent communication and influencing skills across all levels of the organisation., • Strong organisational, auditing, and analytical capabilities., • Proficiency in SHEQ management systems and reporting tools., • Full UK driving licence and willingness to travel across sites in Shropshire and Herefordshire. What’s on Offer • Competitive salary up to £60,000 (depending on experience), plus benefits package., • A stable and secure role within a well-established, process-driven business., • Opportunities for career progression and professional development., • A collaborative and supportive working environment that values safety and continuous improvement. This is an excellent opportunity for a forward-thinking SHEQ professional seeking to make a lasting impact in a multi-site industrial environment.

Following significant recent investment and supported by ambitious growth plans, a leading engineering services provider to the high-technology sectors is seeking to appoint a Laboratory Operations Manager. The business specialises in delivering a comprehensive range of testing services and is now strengthening its leadership team to support continued expansion and operational excellence. The Role Overseeing day-to-day operations setting weekly and monthly plans. Improve processes and identify areas for improvements. Lead, develop and coach the Lab Technicians and Engineer. Drive efficiency through process improvement, resource planning, and cost control. Manages internal resources to ensure that daily, weekly, monthly metrics are met. Ensure that tests are prepared, performed and released as per quality procedures and customer requirements. Ensure calibration and maintenance schedule of laboratory equipment is maintained. Recommend capital investment purchases and introduce new equipment. Develop long term relationships with customers and key partners. The Person Excellent leadership, communication and coaching skills. Experience in an advanced materials testing environment. Ability to manage multiple priorities with strong attention to detail Experience working in precision engineering (aerospace, automotive, defence, energy, R&D) Self‑motivated, collaborative, and confident in driving team performance Hands-on approach with the ability to influence and motivate others A track record of improving processes and operational performance.

Providing excellent customer experience you will ensure every aspect of the Post Office services we offer are delivered effectively and within Post Office Ltd guidelines. As a Post Office Counter Manager, you will lead your team to ensure the store is a great place for people to work and shop. Build

Proven experience in facilities management / Facilities Manager (Residential) Strong customer service skills. Facilities Manager (Residential). Temporary contract 1 month rollingJoin a team as a Facilities Manager (Residential), where you will oversee the safety, security, and management of the resi

Job Title: All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Class 2 Driver Reports to: Warehouse & Distribution Manager Depot: Hereford Overview To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. xrnqpay To provide excellent Customer service standards to every customer. Main Duties The responsibility of preparing the vehicle by conducting operator maintenance, ...

Farm Operations Manager Soft Fruit Herefordshire £DOE + Relocation Package Want to lead operations at one of the UK's most progressive soft fruit farms? Ready to bring fresh ideas and make a real impact? This is a fantastic opportunity to join a large, fast-paced business producing strawberries and blueberries across 60+ hectares. With state-of-the-art irrigation and monitoring systems and a strong focus on innovation, this role offers the chance to shape operations and drive efficiency. Whether you're able to hit the ground running or need some support to get up to speed, you'll have mentoring from an experienced Farm Manager and plenty of scope to develop. What's the Job? Reporting to the Operations Director, you'll oversee the day-to-day running of the farm operations team - managing everything from crop husbandry and irrigation to labour planning, health & safety, and harvest scheduling. Your responsibilities will include: • Planning crop production and scheduling tasks, • Forecasting fruit volumes and managing budgets., • Managing teams, resources, and seasonal labour allocation, • Ensuring timely and efficient execution of all farm activities, • Maintaining high standards of health & safety and compliance What Do I Need? • Experience in farming or large-scale crop production (soft fruit is ideal, but other crops are transferable), • Knowledge of growing cycles and crop behaviour, • Strong leadership and people management skills, • Ability to plan, prioritise, and adapt in a fast-paced environment., • Competitive salary and relocation package if required., • Mentoring from an experienced Farm Manager, • Opportunities to bring fresh ideas and shape the future of the farm. For an informal chat, please call me, Sarah on , email , or drop me a message on LinkedIn. Don't worry if your CV isn't up to date, just send what you have, and we'll take it from there.

A leading UK supermarket is seeking a Café Manager to enhance customer service and team performance.Responsibilities include managing a high-performing team, ensuring excellent customer experiences, and collaborating with other store departments.Ideal candidates will have experience in a fast-paced

A leading telecommunications company is seeking a Retail Store Manager in Hereford who will lead a team to achieve commercial success while enhancing customer experiences.

Job Introduction We are currently recruiting for a Car Sales Executive to join our Land Rover Dealership in Hereford. The hours of work are between 8.30am to 6pm Monday to Friday, with a day off in the week and 9am to 5pm on Saturdays (closed Sundays, which is a rarity in the motor trade). Benefits include use of a company car and an OTE of £55,000. Role and Responsibilities As a Sales Executive with Listers youll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. Its all about matching the person to the right car and ensuring they have the features and add-ons to suit.From financing to contracts, youll aim for total customer satisfaction right through the process. You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression. Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries. Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products. Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database. About you This may suit someone who has previously worked as a car sales executive, retail manager or sales manager. Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets. The ability to quickly establish and build rapport with our customers. Hold the potential to forge a successful career in the industry. You will hold a valid UK drivers licence. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. TPBN1_UKTJ

Manufacturing Quality Engineer (Progression to Management) £40,000 - £45,000 + 33 Days Holiday + Private Healthcare + Flexible Working Hours Hereford Are you a Quality Engineer looking to progress to a Quality Manager within 2 years, within a leading manufacturer who will invest heavily into your development through internally training courses, along with ongoing on-the-job shadowing from senior management? In this hands-on role you will be working within a busy manufacturing environment to solve quality issues, liaise with customers, and eventually oversee a small team of Quality professionals. Established 30 years ago, this manufacturing company boasts a portfolio of over 1000 products being supplied into industries ranging from aerospace to medical. Supplying globally, they pride themselves on their expertise in their niche sector, with their high-quality being paramount to their success. This role would suit a Quality Engineer looking to further their career, take the next step into management, within a progressive company who will look after them for the future. The Role: Problem solving quality related issues on the shop floor Auditing, liaising with customers, and eventually overseeing a small team Continuous development and coaching to move into a Quality Manager position Monday to Friday, 37.5 hours a week, flexible working hours The Person: Quality Engineer Looking to become a Quality Manager Reference: BBBH20144j Quality, Engineer, Manager, Senior, Manufacturing, Mechanical, Plastics, Metals, Audit, Production, Customer, ISO, Metrology, QMS, Inspector, Engineering, QE, 9001, Hereford, Herefordshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Following significant recent investment and supported by ambitious growth plans, a leading engineering services provider to the high-technology sectors is seeking to appoint a Laboratory Operations Manager. The business specialises in delivering a comprehensive range of testing services and is now strengthening its leadership team to support continued expansion and operational excellence. The Role Overseeing day-to-day operations setting weekly and monthly plans. Improve processes and identify areas for improvements. Lead, develop and coach the Lab Technicians and Engineer. Drive efficiency through process improvement, resource planning, and cost control. Manages internal resources to ensure that daily, weekly, monthly metrics are met. Ensure that tests are prepared, performed and released as per quality procedures and customer requirements. Ensure calibration and maintenance schedule of laboratory equipment is maintained. Recommend capital investment purchases and introduce new equipment. Develop long term relationships with customers and key partners. The Person Excellent leadership, communication and coaching skills. Experience in an advanced materials testing environment. Ability to manage multiple priorities with strong attention to detail Experience working in precision engineering (aerospace, automotive, defence, energy, R&D) Self-motivated, collaborative, and confident in driving team performance Hands-on approach with the ability to influence and motivate others A track record of improving processes and operational performance. TPBN1_UKTJ

Quality Engineer (Manufacturing) £40,000 - £45,000 + Flexitime + 33 Days Holiday + Private Healthcare Hereford Are you a Quality Engineer from a manufacturing background looking for a long-term career within a company who will invest in your development, with ongoing training on Six Sigma and clear routes to progress to a Quality Manager within 2 years? In this role you will be handling quality issues and dealing with customers, liaising with internal departments, and overseeing a small team of 4 Quality Controllers once fully up to speed. Given ongoing support and guidance from Directors, this role will evolve into a Quality Manager position within 2 years. Established 30 years ago, this manufacturing company boasts a portfolio of over 1000 products being supplied into industries ranging from aerospace to medical. Supplying globally, they pride themselves on their expertise in their niche sector, with their high-quality being paramount to their success. This role would suit a Quality Engineer who wants to progress, whilst getting stuck in on the manufacturing floor, supporting Quality Controllers and handling customer issues. The Role: Conducting internal audits and using Lean Six Sigma Managing quality issues and consulting with customers Overseeing a team of 4 Quality Controllers once up to speed Continuous development and coaching to move into a Quality Manager position Monday to Friday, 37.5 hours a week, flexi-time The Person: Quality Engineer Manufacturing background Reference: BBBH20144k Quality, Engineer, Manager, Senior, Manufacturing, Mechanical, Plastics, Metals, Audit, Production, Customer, ISO, Metrology, QMS, Inspector, Engineering, QE, 9001, Hereford, Herefordshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

We are currently recruiting for a highly motivated and results driven General Manager for our Land Rover Dealership in Hereford. This is a very exciting time to be joining the brand with some exciting line-up updates planned for 2026. To reflect the importance of this role it comes with an excellent basic salary with an OTE of £135,000 plus benefits, including a Land Rover company car. Whilst this title may differ from franchise to franchise the responsibilities for the role do not vary. Reporting to the Land Rover Head of Brand you will take overall responsibility for the performance of the Dealership. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible experience. Role and Responsibilities Working closely with the management team the General Manager is responsible for the continued growth of the business. You will drive a leading customer satisfaction programme that takes your dealership into a different league to your competitors. You will receive a robust support network from our Head Office team including our I.T, Finance, Accounts, Marketing, Recruitment and Training departments. We truly are an electrifying and results driven company and everything we do is geared towards our enthusiasm for creating enduring bonds with both the franchises we represent and the customers we serve. About you The successful candidate will preferably have extensive experience of overseeing the Retail and Aftersales departments within a franchised dealership. You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition, you need to have strong management and leadership skills, winning mentality and a real passion for the brand. Currently be a General Manager / Head of Business or in a senior line management role within a franchised dealership. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you. TPBN1_UKTJ

Quality Assurance Manager Hereford £41,400 £49,000 Monday Friday | 8:00am 4:30pm The Opportunity An established, high-volume food manufacturing site is seeking two experienced Quality Assurance Managers to join its technical function. This is a key leadership role focused on driving food safety, quality, and compliance across a fast-paced operation with significant recent investment in technology and systems. The Role Reporting into the site technical leadership, youll lead and develop a QA team while ensuring robust quality systems, HACCP compliance, and customer standards are consistently met and exceeded. Key Responsibilities Lead, manage, and develop a team of QA Team Leaders and Auditors Maintain and improve the Quality Management System and HACCP documentation Drive internal audits, corrective actions, and continuous improvement Review QA data, non-conformances, root cause analysis, and corrective actions Ensure product, packaging, and ingredient specifications are current and compliant Audit production operations to ensure quality and customer standards are achieved Support customer audits and external regulatory inspections Provide technical input into NPD, trials, and first productions Deputise for the Site Technical Manager when required What Were Looking For Essential: Level 3 Food Safety qualification (or equivalent) HACCP qualification for Food Manufacturing Desirable: Experience managing QA teams in a food manufacturing environment Strong auditing and regulatory compliance experience Confident communicator with strong problem-solving skills Calm under pressure and comfortable in a fast-moving environment Degree in Food Science, Food Technology, Microbiology, or similar Whats On Offer Competitive salary 31 days holiday 5% pension contribution Private medical cover Life assurance Free on-site parking Ongoing training and career development Supportive, well-invested manufacturing environment TPBN1_UKTJ

Quality Manager (Engineering) £43,000 - £48,000 + Bonus + Flexitime + 5% Pension + 33 Days Holiday + Private Healthcare Hereford Are you a Quality Engineer/Manager from manufacturing, looking to join a progressive, forward-thinking company offering a truly varied role with plenty of scope to develop your own processes, with full autonomy to make your mark in a long-standing and successful business? In this role you will hands-on down on the shop floor conducting inspections and overseeing a small team of quality professionals, plus liaising with customers, conducting internal audits, and implementing your knowledge to drive continuous improvement across the site. Established 30 years ago, this manufacturing company boasts a portfolio of over 1000 products being supplied into industries ranging from aerospace to medical. Supplying globally, they pride themselves on their expertise in their niche sector, with their high-quality being paramount to their success. This role would suit a Quality Engineer/Manager looking for a diverse, challenging, and interesting role where every day is different, working within a respected manufacturer who look after their employees. The Role: Managing quality issues on the shop floor Overseeing a small team of quality professionals Handling customer quality, supporting NPI, and conducting internal audits Monday to Friday, 37.5 hours a week, flexi-time The Person: Quality Engineer/Manager Manufacturing background Reference: BBBH20144j Quality, Engineer, Manager, Senior, Manufacturing, Mechanical, Plastics, Metals, Audit, Production, Customer, ISO, Metrology, QMS, Inspector, Engineering, QE, 9001, Hereford, Herefordshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Job Introduction We are currently recruiting for a Senior Car Sales Executive to join our Land Rover Dealership in Hereford. This role would ideally suit someone who has experience as a Car Sales Executive and is keen to take the next step towards a management position. The successful candidate will be working closely with the existing management team and will be encouraged to take on additional responsibilities in support of them. The hours of work are between 8.30am to 6pm Monday to Friday, with a day off in the week and 9am to 5pm on Saturdays (closed Sundays, which is a rarity in the motor trade). Benefits include use of a company car and an OTE of £58,000. Role and Responsibilities As a Sales Executive with Listers youll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. Its all about matching the person to the right car and ensuring they have the features and add-ons to suit.From financing to contracts, youll aim for total customer satisfaction right through the process. You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression. Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries. Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products. Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database. About you This may suit someone who has previously worked as a car sales executive, retail manager or sales manager. Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets. The ability to quickly establish and build rapport with our customers. Hold the potential to forge a successful career in the industry. You will hold a valid UK drivers licence. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction We are currently recruiting for a General Sales Manager to join the management team at our Land Rover dealership in Hereford. You will work Monday to Saturday with a day off in the week. Benefits include the use of a company car and an OTE of £80,000. The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines. Role and Responsibilities You will build trust, communicate effectively and exceed our customers expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively. To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the companys agreed levels. By driving the sales process and supporting the sales team in achieving their monthly KPIs for unit sales, profit per unit, finance penetration and add-on products, to ensure budgetary sales / profit forecasts are achieved. Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts. Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Companys FCA obligations). About you You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities. You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards. You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. TPBN1_UKTJ

About the Field Sales Representative Role: As a Self-Employed Field Sales Representative , youre not just a salesperson, youre a trusted partner for small businesses. We are seeking sales individuals with previous field sales experience working in a B2B Sales environment to join our Field Sales Team as a Field Sales Representative. In this Field Sales role, you have the chance to earn uncapped commission while building genuine relationships with local entrepreneurs and helping them grow with SumUps innovative products. You will receive comprehensive training, tools, and support to help you succeed If you have previously worked in a B2B role within a Field Sales position or have the right customer facing transferrable skill sets with a driven ambitious attitude suited to working autonomously in a field sales capacity, we want to hear from you! If you have the right experience in B2B Sales and right attributes to be a Field Sales Representative for Sumup, APPLY NOW! Why Choose to join SumUp as a Field Sales Representative Earn what youre worth. Take home 50% of the revenue from payments, hardware, and software sales, plus 25% recurring income for up to five years. Start strong. Youll earn 75% of SumUps net revenue in your first year , setting you up for quick wins and solid income from day one. Build your future income. With monthly revenue share and long-term clients, your hard work keeps paying off, even months or years later. Learn, grow, and master your craft. Get hands-on training, product coaching, and proven strategies to help you sell smarter, faster, and with confidence. Youre not on your own. Youll have ongoing support from a dedicated Territory Manager and a community of peers who share ideas, celebrate wins, and help each other succeed. Your Impact as a Field Sales Representative for Sumup In this B2B Field sales role, you will: Already know how to connect with people, now youll turn that into opportunity. Connect with local business owners: from cafés and barbershops to boutiques and salons, and help them discover easier, smarter ways to take payments and grow their business. Bring your personality to every conversation. As a Field Sales Representative you will meet people face-to-face, demoing simple tools like payment systems and point-of-sale devices, and show how they fit each businesss day-to-day reality. Take control of your success. As a Field Sales Representative you will need toplan your territory, follow up with interested businesses, and turn those maybe later conversations into lets get started. Become a familiar face in your community. The more relationships you build, the more your reputation, and your referrals grow. What sets our top performers apart? The 4Cs: listening deeply to merchants, asking smart questions, showing up consistently, and building trust in local networks. About Sumup Join Us in Empowering Our Business Heroes At SumUp , we dont just see business owners, we see everyday heroes with the courage to chase their dreams. With a founders mindset and a team-first culture, our global community helps businesses thrive doing what they love. Weve even moved beyond the flat 1.69% rate , offering flexible, bespoke pricing options tailored to our customers needs. TPBN1_UKTJ

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

We?are looking for?a Housing Customer Experience Manager to?develop?and?improve?the way we?interact?with our tenants across Wiltshire. This role is key to improving our customer experience, overseeing all resident interactions and finding new ways to enhance engagem.

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42KWe are working with a leading So

Salary will be dependent upon experience. This role is ideal for someone who is highly organised, customer-focused, and presents themselves with confidence and professionalism. You will be comfortable engaging with a diverse range of investors and collectors and will be trusted with genuine responsi

A luxury cashmere brand in Greater London is seeking a retail associate to ensure customer satisfaction and support sales.

Responsibilities include inspiring the team, ensuring exceptional customer experiences, and managing store budgets. A popular fashion retail brand in West Yorkshire is seeking a dynamic Store Manager to lead a fabulous team and drive performance in-store. Ideal candidates will have retail management

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-l

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills. A renowned clothing retailer in Greater London see

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Position: Customer Experience Manager - UK. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand��

What makes a great Lead Customer Experience manager:. Experience of managing managers, in a fast-paced, customer-facing environment. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through

Ideal candidates have experience in retail or hospitality and a passion for customer satisfaction. Join us to make a positive impact on customer experience! #J-18808-Ljbffr. You will lead the team to deliver exceptional customer service and ensure all departments work efficiently together.

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Product Marketing, Product Management, Customer Experience, Service Design, CRM, or similar strategic roles.

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

A luxury fashion retailer in Greater London is looking for a Floor Manager to create exceptional customer experiences and lead a dedicated team. Ideal candidates are customer-focused, possess strong leadership skills, and are adaptable in a fast-paced setting.

The ideal candidate should have excellent complaint resolution skills, a proactive approach, and experience in a customer-focused role. A leading construction firm in West Yorkshire is seeking a Customer Relations Manager. This role involves managing customer relationships, conducting inspections pr

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

Project Manager - Customer Experience - SaaS. End to end delivery of two new solutions into the organisation within the Customer Experience domain as part of a wider programme. Experience delivering end to end off the shelf / SaaS solutions in a client side environment.

We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. We’re on the lookout for a Customer Experience Manager to join us at The Pet Vet Walth

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. This is a fully store-b

This full-time role involves supporting the Boutique Manager in customer experience, team leadership, and achieving sales targets. A luxury perfume brand seeks an Assistant Boutique Manager for its boutique in London. Ideal candidates should have retail management experience, strong communication sk

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st