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Description Are you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? If so, Mountain Warehouse is looking for you to step into the role of Store Manager! As the heart of our store, you’ll inspire your team to perform at their best while taking ownership of the store’s overall success. From exceeding sales targets to creating a positive and energising environment, this is your chance to lead with purpose and make an impact. Key Responsibilities Leadership you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change! INDMP At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things. We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

We’re looking for a Remote Operations Director (Virtual COO) to run process and accountability across our manufacturing, dispatch, and planning operations. You’ll manage through live data and dashboards, not meetings — ensuring production, logistics, and profit performance are tracked and corrected daily. This role suits a commercially focused operator who understands manufacturing flow, numbers, and people. Key Responsibilities • Lead daily scrums, weekly sprints, and monthly performance reviews., • Oversee dashboards tracking output, materials, deliveries, and gross margin., • Manage corrective actions from customer service and logistics until closed., • Align production and sales forecasts (12-month rolling plan)., • Ensure all data in Monday.com, DEAR, HubSpot, and Xero is clean and aligned., • Report weekly to the CEO with profit performance and risk forecast. What You’ll Need • Proven experience as an Operations Director / Head of Operations / Factory Manager., • Strong command of data-driven management (Power BI / Monday.com / ERP)., • Experience with manufacturing, supply chain, or dispatch operations., • Natural authority — able to enforce accountability across teams., • Commercial focus: you care about profit, not paperwork. We’ll Know You’re Right If… • You’ve run multi-site or remote manufacturing operations., • You enjoy leading through KPIs and dashboards., • You think in terms of systems and numbers, not opinions., • You can see problems days before they happen. Compensation • Remote, flexible hours, • 35–45 EUR/hour (or equivalent contract rate, • Performance-based bonus potential linked to profit accuracy and improvement. To Apply Answer these short questions: 1. What’s the hardest operational problem you’ve solved remotely?, 2. How do you use data to hold people accountable?, 3. Describe how you’d ensure daily scrums actually happen and are useful.

Procurement Manager (Category Lead) (Public Sector) Hybrid: Can be Fully Remote: Location: North London Rate: £450 - £500p/d Umbrella Local Government / Public Sector Experience Essential (CIPS Also Essential) Job Purpose To develop and maintain a forward procurement plan for the assigned category or categories. To act as the subject matter expert in procurement, providing strategic and operational guidance that ensures outcomes are delivered effectively and resources are used to best effect. The role is responsible for leading and owning category strategies that deliver both commercial and social outcomes, including financial savings, enhanced service quality, social value, and environmental benefits. The postholder will conduct end-to-end procurements within the agreed scope, ensuring compliance with relevant procurement rules and legislation, while building and maintaining strategic stakeholder relationships. They will also contribute to supplier relationship management, market development, and provider engagement to ensure a healthy, competitive, and sustainable supply base. Key Accountabilities • Take ownership of the procurement of goods/services across designated categories, using approaches including negotiation, formal procurement, partnership development, enabling, and regulation., • Produce procurement documentation, contracts, and service level agreements, in partnership with legal colleagues where required, to deliver improved outcomes., • Ensure procurement strategies reflect organisational priorities and are underpinned by a clear understanding of policy, service delivery needs, and cross-cutting opportunities., • Lead and translate category strategies into clear and achievable procurement plans in collaboration with commissioners and stakeholders., • Provide expert procurement advice, updates on legislation and best practice, and support governance processes (e.g. Procurement Boards or equivalent)., • Promote a strategic approach to value for money, quality, demand management, and innovation in service delivery., • Ensure contracts and agreements deliver against organisational priorities and measurable outcomes., • Lead on strategic reviews of categories, resulting in effective service solutions., • Support the achievement of social value objectives and environmental sustainability within procurement activities., • Act as a single point of contact for providers, leading market engagement, supplier forums, and open-day style events to stimulate innovation and competition., • Review and recommend procurement routes and models, challenging historic approaches and encouraging innovation., • Undertake other duties commensurate with the role. General Responsibilities • Deliver assigned projects on time, within budget, and to the expected standard., • Ensure procurement and financial activity is accurately recorded using the appropriate finance, e-procurement, or contract management tools., • Provide accessible, customer-focused services, maintaining clear communication and resolving queries within service standards., • Oversee personal training needs and recommend wider team development where appropriate., • Ensure compliance with relevant legislation, organisational policies, financial regulations, data protection, equality, diversity, and health & safety requirements., • Maintain high standards of records management and information security., • Actively contribute to the development of a high-quality procurement service., • Take responsibility for own professional development and participate in training activities.

Data & Business Intelligence Manager £75,000 – £90,000 + Benefits NW Based, with frequent travel across UK sites Forward Role are looking for an experienced Data & Business Intelligence Manager to shape and lead the data strategy for a diverse, multi-entity organisation operating across manufacturing, distribution, and e-commerce. This is a fantastic opportunity to take ownership of building a centralised view of data in a complex environment, transforming siloed information into actionable insights that drive decision-making across the business. This is a technically, hands-on role - along with leading a team and driving the data strategy. The successful candidate will have experience building and maintaining data warehouses. Role & Responsibilities • Lead the development of a comprehensive Data, BI and Analytics strategy, creating a “single version of the truth” across multiple ERP systems, IT platforms, and digital sources., • Oversee the design and delivery of data warehouses, BI solutions, and reporting frameworks, ensuring accuracy, consistency, and compliance,, • Translate complex and fragmented data into clear KPIs and actionable insights for commercial, operational, and customer-facing teams., • Establish and enforce data governance standards, driving best practice across the organisation., • Partner with senior stakeholders to support digital transformation, while educating and influencing teams that are not yet data-savvy., • Lead and grow a data team, while working closely with external partners., • Champion innovation in analytics, AI, and predictive insights to optimise performance and create business value Skills & Experience: We’re looking for a candidate who can balance technical expertise with leadership and change management skills. • Proven experience delivering enterprise-wide BI solutions and data governance frameworks., • Strong technical knowledge of SQL, Power BI, Azure, and data warehousing (flexibility on stack)., • Experience managing large-scale reporting or transformation projects, ideally in manufacturing, distribution, or complex data environments., • The ability to educate, influence, and bring stakeholders on the journey, even in non-data-native teams., • A strong grasp of KPIs and insight requirements for operations, finance, and commercial functions., • A track record of shaping centralised reporting solutions from fragmented and siloed data sources. Desirable – but not essential: • AI/ML and predictive analytics, • Knowledge of IoT data integration, • Familiarity with multiple ERP systems and complex data landscapes. This is an incredible opportunity to shape and build the data function in a highly diverse, fast-changing organisation, if you are interested please apply to this advert with your CV.

We are working exclusively with your client to find a remote Head of Sales. About: Our client is a market-leading SaaS conversion platform helping marketers turn passive website visitors into leads for sales teams. They accomplish this with a comprehensive suite of solutions that provide invaluable insights into website activity. These solutions aim to increase conversion rates with features such as chatbots, in-page bots, a visual bot, and AI functionality. Following a recent acquisition seeing their previous Head of Sales promoted to VP, it is now time for them to bring in a new sales leader to look after the UK sales team. Key Highlights: • Consistently growth year-on-year, they went from £100k ARR to £2.5m ARR in 2.5 years., • Large TAM which includes B2B2B and B2B2C sales - currently their market is split 75% and 25% respectively., • Serving the SMB and lower mid-market segment where your clients will have between 50 and 150 employee headcount., • Average order value of £18k ARR and a 45-day deal cycle., • Opportunity to lead a team of 10 which includes AEs, SDRs and an SDR lead., • A strong culture of internal promotions. A number of SDRs have been promoted, and the previous Head of Sales was promoted to VP. In the long term, this role could lead a team across Europe., • Solid team attainment of 85% in 2024, and Q1 2025, they averaged 92%!, • Achievable targets of €250k ARR per rep and a strong commission plan heavily incentivises over-attainment., • They have a strong inbound function and marketing team, which currently helps with the bulk of pipeline generation. They have a marketing and customer success team of 19 people., • Recently acquired to now total nearly 300 staff. You will have stability and resources from day one., • £80k base + 50% OTE + other benefits to be discussed. The Role: • Developing, implementing and executing a new outbound strategy for your AE team. The goal is to have 30% of leads come through direct outbound., • Coaching and mentoring your AE and SDR team to be as productive as possible. The management culture is “coach-first,” so you will be expected to join sales calls, revise proposals, listen to call recordings etc, so you can provide constructive feedback to your teams., • Closely working with the SDR team to stay on top of KPIs and quality leads - the VP believes in high-activity outreach through cold calling., • Strengthening deal conversation rates through the further implementation of MEDDPICC and the Challenger sales methodology. They are also bringing in SPIN sales. This will also mean developing your skills to pass on the learnings!, • Working with your team to ensure they hit their targets will allow you to hit your targets., • Conducting weekly 1-2-1, performance reviews and live coaching sessions to ensure your team is engaged, aligned and motivated to continue performing., • Meeting the business's KPIs. In addition to sales targets, this would include engagement scores and employee retention., • Regular travel to national events where you will exhibit the platform and generate leads., • Collaborating with the wider commercial team (marketing, customer success, rev ops, product and HR) to further build a robust GTM function., • Keeping on top of team admin to make sure the CRM is up to date and accurate. Revenue forecasting is important to the client for strategic planning and they need good data to make well-informed decisions. Requirements: • At least 18 months of management experience, including the role of “team leader” or above., • A management style centred around being a coach first with tangible examples., • A proven outbound prospector with a strong understanding of the techniques required to drive pipeline, this can be proven as an individual contributor or manager., • At least 4 years working in a SaaS company where you have at least one example of a 12+ month tenure in an SMB to MM business., • Self-started and a proven track record of achieving against quota as an individual contributor or manager., • Data-driven and able to use CRM information to make well-informed decisions., • Professionally trained and have leveraged sales frameworks such as MEDDPICC, Challenger or SPIN., • Excellent written and verbal communication is essential, you will be liaising with top executives., • Able to work remotely and strongly willing to travel to events - they have 20+ per year., • Excited by a fast-paced and dynamic startup environment. Benefits: • £80k - £90k base + 50% OTE., • Remote working., • Other benefits TBD.

Zenith Freight are currently recruiting in the St. Helens area. Why join us... It is our vision to stand out from other logistics companies, through continued support of our team of HGV Drivers, and a sincere commitment to their development. We are an equal opportunity employer, who are looking for skilled, courteous, diligent and safe drivers. Shift Patterns Must be available for various shift patterns. Average shift length 8 – 12 hours but would be expected to accommodate the business needs. Days / Afternoon / Night shifts available. Truck Driver Benefits There’s no loading or unloading required. It’s all about driving safely, providing good customer service, and working positively with other members of the team. Driving from RDC to working with boxed trailers only, so no curtains to strap up. Clean easy work, with no handball or pump truck use; you only open box trailer doors. Flexible Working hours. 20 days paid holidays. On-site Parking. Over time available each week. We have access to the latest truck technology both on safety and sustainability. There is a great culture of inclusivity and support for diversity. HGV Driver Requirements Have a Valid Driving License with category C+E (HGV class 1). Minimum of 1 year experience required Hold a UK Driver DQC (Blue Card) - Drivers CPC. Have 35hrs of Driver Professional Competence. Have a Digital Tachograph / Smart Chip Card. Be able to speak & read English satisfactorily. Have a maximum of 6 penalty points on Driver’s License (as well as no DD, DR or IN endorsements). Successfully interviewed drivers will be required to pass drug and alcohol & criminal records background checks by Her Majesty's Government authorities, and external reference agencies. HGV Driver Responsibilities Interact with our clients in a professional and courteous manner. Complete daily walk around checks on trucks/trailers and notify the manager of any issues via phone / App. Ensure Drivers Hours and Working Time Regulations are fully compliant. Keep in contact with the Transport Manager regarding delays to destinations, and issues with vehicles and routes. Help develop new and better practices for the rest of your driver team, by providing feedback about jobs to the business, so we may do better, and help you the driver. Keep trucks clean and tidy inside and out (we will help with top quality supplies). There is a great culture of inclusivity, development and support here, Zenith Freight looks forward to your application.

Job Description VALID CLASS 1 (C+E) DRIVING LICENCE REQUIRED - TRUNKING ONLY (NIGHTS) One time signing bonus of £300! Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. No loading or unloading AND home after every shift ABOUT US Route Delivery Solutions (RDS) is a growing logistics company, and our goal is to operate the most Efficient, Safe and Compliant line haul fleet for our clients. At RDS, we believe in our people and creating opportunities for others to rise to their best. We have exciting new full-time positions for Class 1 HGV drivers to join our team in Warrington. If this sounds like you, why don't you come join us. WHY JOIN US? • Dedicated support team to help you with your daily duties, • No hassle shifts, you will always be home same day, • Flexible Working hours - shift time varies but you will always be home same day, • Weekly Bonus to boost your earnings by an extra £300 - £2000 per annum (on top of salary), • Company pension upon passing probation, • 20 days paid holidays plus bank holidays, • On-site Parking, • Exceptional customer service, • Professionalism and being punctual to ensure deliveries are always on time, • Problem solving 'Can do' attitude, • Ability to work on your own initiative, as well as part of a team, • Ability to work in a fast moving and changing environment, • Veterans, ex-emergency services are highly encouraged to enquire, • Hold a valid Class 1 (C+E) driving licence, • Hold a Digital Tachograph, • Full CPC qualification, • Must be able to pass a CRB background check, • Must be able to pass a Drugs & Alcohol test, • Must be able to work weekends, • Must be able to work evening shifts, • Must have right to work in the U.K, • Must have good working knowledge of EU drivers' hours and regulations, • Use route navigation apps and knowledge of area to deliver trailers from pick up to destination, • Complete daily maintenance checks on delivery trucks and notify manager of any issues, • Maintain daily electronic logs to track routes and deliveries, • Driver is not required to assist with any loading or unloading

Due to continued growth we currently have opportunities for conscientious and enthusiastic individuals to join the RNB team, based at the Skelmersdale site in the capacity of HGV & Trailer Technician. Various shift patterns are available, standard day shifts, 4 on / 4 off shift pattern and a late shift are available. Some flexibility is required to meet customer demands. Reporting to the Workshop Controller, the main job function will be to undertake maintenance and repair activities on commercial vehicles/trailers of all types, to diagnose faults, carry out tests on vehicles and effect permanent and complete repairs. Other duties within the role will include: Ensure inspections are completed to a high standard along with brake tests on each trailer for MOT and servicing requirements. Pre MOT checking of HGV's and trailers prior to presentation to RNB Skelmersdale. Completing paperwork and procedures relating to compliance, warranty, contract & retail work. Preventative maintenance work to minimise unnecessary customer costs. Any other duties reasonably within your capabilities as instructed by their Manager. The successful candidate will have the following qualifications, skills and experience: Must be a "Time Served" technician or obtained a City & Guilds levels, 1, 2 & 3 or other adequate qualification; Have previous experience in MOT preparation and truck and trailer defect work. Organised and methodical approach to problem solving with attention to detail. Body repair experience for minor truck and trailer damage would be advantageous. Basic knowledge of computers and the ability to complete relevant written documentation Full and current UK driving licence, an LGV licence would be advantageous; A friendly, confident and professional manner with excellent communication skills. Ability to work well under pressure and as part of a larger team as well as on their own initiative. Benefits: £1000 joining bonus (half paid at joining and half paid upon successfully passing probation period). Competitive salary and opportunities for overtime - salary range noted is base. Pension. Employee discount scheme with discounts and rewards for a number of high street retailers. Holiday allowance increasing with length of service. Employee introduction referral scheme. Other information: Established in 1996 RNB Commercials is a completely independent commercial vehicle maintenance provider. Since being acquired from the previous owners in 2017 the business has continued to grow within the North West and beyond and is now a Service Partner for several leading manufacturers such as BPW, JOST, SAF and Knorr Bremse. In 2023, RNB Commercials joined the Alltrucks network. Job Type: Full-time Pay: £35,000.00-£45,208.80 per year Benefits: Company pension Employee discount Free parking Referral programme Store discount Ability to commute/relocate: Skelmersdale: reliably commute or plan to relocate before starting work (required) Experience: truck and trailer maintenance: 2 years (required) Licence/Certification: Driving Licence (preferred) Work Location: In person Reference ID: SKHGV2302

Experience using performance data to identify coaching opportunities and improve customer experience. At Yorkshire Housing, we’re all about creating trust, being curious, making things happen, achieving impact, and having fun! We’re on a mission to provide outstanding customer service, and we ne

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

Senior Customer Success Manager – Enterprise Digital Experience. We’re partnering with a global leader in digital experience technology to secure a Senior Customer Success Manager on a 12‑month contract. The organisation operates at enterprise scale and expects someone who can engage at the hi

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

A rapidly growing D2C consumer goods brand is looking for a Customer Experience Lead / Manager to help shape and scale their customer experience function. Experience required for the position of CX Lead / Customer Experience Manager -. What you’ll be doing at CX Lead / Customer Experience Manager

As the Claims Customer Experience Manager, you will oversee the day‑to‑day operations of our First Notice of Loss (FNOL) team and Claims Support team. Partner with cross‑functional teams to enhance customer experience. Proven experience managing operations in an insurance call center environme