Customer experience manager jobs in CambridgeCrear alertas

Our client, a prominent player in the aerospace sector, is currently seeking a dedicated and dynamic Project Manager to join their team. This permanent role entails managing and coordinating all activities related to the fulfilment of assigned customer orders, from handover by the sales department through to programme closure. Key Responsibilities: • Oversee the full product lifecycle from sales handover to programme closure with complete budgetary responsibility., • Manage complex engineering development, full certification testing, and interfaces with third-party products., • Act as the primary point of contact for customer communications and lead both customer and internal meetings., • Develop and maintain project plans and negotiate due date changes with stakeholders., • Ensure internal gate reviews occur in line with project milestones., • Maintain accurate project change logs and manage budget alterations as necessary., • Supervise documentation including program action items, meeting minutes, and audit files., • Lead an Integrated Project Team (IPT) to achieve project goals and manage resources and dependencies effectively., • Monitor overall programme performance, organise key milestone meetings, and provide regular progress reports. Job Requirements: • Experience in project management with a strong background in managing projects from inception to completion., • Significant experience or understanding of the aerospace sector, particularly in aircraft interiors, is desirable., • Excellent customer relations and negotiation skills to positively influence customer decisions., • Proficiency in Microsoft Office applications, including MS Project., • Proven track record of meeting commitments and managing project Profit & Loss., • Strong problem-solving skills and the ability to exercise mature judgement., • Ability to multi-task and operate effectively in a fast-paced, high-pressure environment., • Excellent communication and presentation skills, both internally and externally., • Degree in Engineering, Science, Business, or a related field; a formal PM qualification (e.g., APM PMQ, PRINCE 2, AGILE Practitioner) is desirable. Benefits: • Engagement in a variety of challenging projects within the aerospace sector., • Opportunities for professional development and growth., • Supportive and innovative work environment., • Comprehensive employee benefits package. If you are an experienced and motivated Project Manager looking to further develop your career in the aerospace industry, we would love to hear from you. Apply now to join our client's innovative and talented team.

Assistant Costa Coffee Manager • £30,000 per annum, • 5 out of 7 days Working alongside the Store Manager, you’ll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers. Main Responsibilities: • Support the Manager in the daily running of the Costa store, • Lead, motivate, and inspire the team to deliver exceptional customer service, • Assist with staff rotas, stock management, and ordering supplies, • Ensure the café is clean, well-presented, and compliant with all health and safety standards, • Help manage cashing-up, record keeping, and other administrative tasks, • Maintain a positive and professional atmosphere within the team, • Previous experience in a supervisory or team leader role within a café, retail, or catering environment, • Strong communication and leadership skills, • Excellent customer service focus with a proactive attitude, • Reliable, well-presented, and able to work under pressure, • A team player with the ability to use your own initiative, • Committed to maintaining high standards of hygiene and safety We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0701/79246001/52726924/R/SU #One Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

An exciting opportunity has arisen in Cambridge for a store manager to lead a uniquely successful retail store. Join this business and you will be part of a lifestyle brand that has been making waves in the fashion industry for years with numerous awards and recognition. This role will be truly rewarding. They have a happy, productive team who understand exactly what needs to happen to make their store a success. They deliver a personalised service to every customer, and they use their first-class product knowledge to ensure everyone has an experience they remember. As store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend your time on the sales floor, setting the pace, driving commerciality, and inspiring the team to achieve their very best. In return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated training and development programme designed to maximise the potential of your talent and they are offering a salary up to £34,000 with an attractive benefits package which includes a generous discount, wellbeing programmes and ongoing rewards for your commitment and service.

Discover the new Ritchie Bros. When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. To further strengthen our position in the United Kingdom, we are looking for a Territory Manager based in the South to join our team. The Opportunity: As Territory Manager you offer solutions to your prospects and customers for selling used equipment, trucks and other assets. Trusted advisory is key in your sales methodology. You use our data on demand, pricing and various markets to have an edge in your sales process. Together with the client you determine the best strategy for the liquidation of their assets, which can be through an auction, Marketplace-E or a listing. You will continuously work to improve your equipment expertise to strengthen your position as a market expert. On top of that you will build personal and professional relationships with your clients to secure future contracts. You will be accountable for: • Selling multi-channel solutions within the assigned territory, • Identify geographic areas and sectors that are areas of opportunity, • Grow sales with new business, • Develop a strategy and plan for securing potential customers, • Building, maintaining, and updating Playbook on a frequent basis, • Ensuring proper execution of sale through coordination with “Win Team” to fully service accounts including: sales support, operations, administrative, valuations and field marketing. Here is what you bring: Proactivity and autonomy are in the core of what drives you as a professional. Combined with your interpersonal skills and your ability to build professional relationships this will be a major asset when you join Ritchie Bros. Furthermore, you have: • Extensive experience in outside sales, • Extensive experience within the heavy equipment industry (construction, agriculture or transportation), • Professional level English, • Advanced MS Office skills, • Proven consistent track record of meeting / exceeding sales targets What We Offer When you join Ritchie Bros. we want you to be on board for a long time. From the start we’ll give you an indefinite employment agreement and plenty of professional and career development opportunities. Combined with fair pay and good secondary benefits the results reflect in our lengths of service and performance. The current average within our UK sales team is 5.9 years including to new hires that have started this year! The UK team is one of our best teams in turning potential into talent and we are very proud of that! Who are we? Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. We help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attractive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

My job Multiskilled Engineer Location: Linton Department: Engineering Reports To: Engineering Manager Contract Type: Temporary- Shift work Job Purpose To lead and manage engineering operations within the factory, ensuring optimal performance, minimal downtime, and continuous improvement. The role requires strong technical expertise, leadership skills, and a proactive approach to problem-solving and team development. Key Responsibilities Resolve faults and problems efficiently to minimise downtime. Anticipate and identify issues, using available resources to implement effective solutions. Carry out building services/fabric and repairs. Manage and develop staff performance to meet operational goals. Gain working knowledge of all factory engineering areas. Understand and respond to internal customer requirements. Drive continuous improvement initiatives to enhance productivity and maintenance intervals. Apply lean management techniques (e.g., 5S, SMED, TPM, CI). Ensure compliance with QA procedures, standards, CCPs, HACCPs, and customer specifications. Follow problems through to resolution and share learnings. Make balanced decisions to minimise factory disruption and act with urgency. Adhere to company standards, legal requirements, and core procedures. Apply people management practices with fairness, dignity, and respect. Support learning and development within the team. Coach individuals to achieve high performance. Understand and contribute to achieving relevant KPIs. Recommend performance improvements and manage waste streams. Promote environmental awareness and reduction of impacts. Skills & Knowledge Competence in engineering disciplines. Ability to compile, interpret, and communicate technical data. Proficiency in Management Operating Systems and in-house IT systems. Skilled in Microsoft Office, CMMS, and ACAD. Promote and enforce safety practices, including Permit to Work systems and risk assessments. Ensure compliance with PUWER and authorised task execution. Essential Qualifications NVQ Level 3 or above in Engineering. Recognised formal apprenticeship with a multi-skill focus. Electrical and mechanical qualifications. Desirable Qualifications PUWER knowledge. Experience with Permit to Work systems and contractor control. PLC knowledge. Strong computer literacy. The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. What we'll bring to the table Competitive Salary Competitive Holiday Entitlement Pension Contribution Family Friendly Policies Learning and Development Opportunities Life Assurance People matter Previous Next Our values Determination Simplicity Availability Humility Discipline Sincerity Ownership TPBN1_UKTJ

Sales Manager Designate Cambridge Currys, Cambridge Permanent Full Time At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Join our talented team and you’ll be leading the way, coaching like-minded people and championing what’s best for our customers to make amazing happen. As a Sales Manager, you’ll be adding your magic to a high-performing team, nurturing them and ensuring they are proud to sell with confidence. Like you, they will delight in bringing technology to life for our customers and exceeding expectations during every interaction. As part of this role, you’ll be responsible for: ● Coaching colleagues to inspire customers to buy the best products to suit their needs, however they choose to shop with us. ● Leading a highly engaged team, understanding their strengths and development opportunities, and supporting personal development plans. ● Inspiring colleagues to put the customer first whilst driving sales and profit objectives. ● Creating excitement and engagement when new products launch, being the first to suggest how this new tech can be brought to life. This isn’t a role for someone who wants to stand still. Our business moves at pace and it’s suited to someone who wants to grow with it. You’ll be driven by finding ways to enhance store performance and sharing this knowledge with the team. Doing it because it makes you proud and because you want your store to achieve. You will need: ● To have management experience in a similar sized, sales-driven business. ● Proven coaching skills, a hands-on management style and a passion for building team confidence and helping people grow their careers. ● A track record of identifying commercial opportunities within your department or store to maximise sales. ● To be confident leading a team, approachable and friendly to colleagues and customers. ● To be keen to learn about the latest technology. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: ● Performance-related bonus. ● Product discounts on the latest tech. ● A range of wellbeing initiatives. Join our Retail team and we’ll be with you every step of the way, helping you progress your career the way you want. Build connections, develop your managerial skills and discover new opportunities to push you even further. Not only can you shape your own future, but you can take charge of ours too. As the UK’s biggest recycler and repairer of tech, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email ___ and we’ll do our best to help.

Objective of Role**The purpose of the Community and Stakeholder Relationships Manager (CSRM) is to play a key role in the creation and delivery of a bespoke community and customer experience & engagement programme for the occupiers, and local stakeholders at Cambridge Research Park (CRP) and Vision

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Consumer and Business Banking Senior Relationship Banker, Central Square, Cambridge, MA Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Senior Relationship Banker, you are responsible for managing and enhancing client relationships, focusing on attracting and retaining new clients while strengthening existing ones. You directly manage and grow a client portfolio of high value consumer and small business clients. This role involves maximizing cross-sales opportunities through effective customer profiling, with the ultimate goal of cultivating interest in various consumer and business banking products. You deliver an exceptional customer experience through engagement of customers in the branch, over the phone, and through collaboration with business partners. The Senior Relationship Banker provides comprehensive support to clients, ensuring their needs are met and issues are resolved efficiently. Independently manage a portfolio comprised of both high value consumer clients and small business customers. Proactively deepen relationships with new and existing customers by maintaining contact through early engagement calls and regular outreach to portfolio customers. Be the expert on Santander products and services and be able to articulate the benefits that will help customers based on their need. Assess customer needs by being genuinely curious, asking questions, and identifying opportunities to help achieve their financial goals today and in the future. Recommend and deliver needs-based solutions while also identifying and introducing key partners as appropriate. Collaborate with team members and partners to achieve branch goals and drive overall performance. Participates in joint calling with Product partners to generate and deepen relationships with business customers. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Employ critical thinking and problem resolution skills to address client inquiries and challenges effectively. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma, GED or equivalent education:: Business Management, Finance, or equivalent field - Required. Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred. 5+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 2+ Years in Financial Services with direct experience acquiring new client relationships and developing existing client relationships - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Motivated to help people achieve financial goals. Strong financial acumen with a general knowledge of consumer and small business products, and lending. Proven track record in sales and cross-selling products and services. Proven ability to manage a portfolio of clients effectively. Proven relationship-building skills and a customer-centric approach. Ability to work effectively in a team environment, building strong relationships with colleagues and business partners. Ability to use critical thinking to solve problems and provide solutions to customer issues. Excellent communication, consultative and influence skills both verbal and written. Demonstrated proficiency using the phone to engage with customers. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $54,375.00 USD Maximum: $90,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Salary: £29,000 - £36,200 (£4,700 overtime + £2,500 commission). For this position, you must live in one of the following postcodes: CB1, CB2, CB3, CB4, CB5, CB6, CB7, CB8, CB9, CB10, CB11, CB21, CB22, CB23, CB24, CB25, SG8, PE19, PE27, PE28 You may think that a Field Service Engineer sounds technical, and in part, it is - but this role is so much more than that. It's about connecting people with what matters most. You'll be out and about, travelling to different locations and meeting new people every day. If you want to make a real difference, this is it. No two days are the same. One day, you could be installing cutting-edge broadband in a customer's home; the next, you're troubleshooting an issue and helping someone get back online and making their day. You'll enjoy the freedom of working outside and get to experience real job progression. And the best part? You'll only be working 4 days out of 7 each week. No experience? No problem. We'll fully train and support you every step of the way through a detailed onboarding stage when you join. You'll also have a dedicated mentor who will join you on the journey to provide you with ongoing guidance. What You'll Do You'll be the friendly face of our brand, delivering top-notch service while tackling a variety of tasks: Install and maintain broadband, TV, and phone services to customers' homes. Quickly resolve technical issues, ensuring customers stay connected to what matters most. Provide exceptional service that leaves every customer satisfied and smiling. Work independently with the backing of a supportive team, always there to help you deliver your best. Want to see what it's all about for yourself? Copy this link into your browser to see a day in the life of our Field Service Engineer Who we are Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services. The must haves There are only three things that are deal-breakers for us. You'll need: A UK manual driving licence. Confidence working at heights and outdoors in all weather conditions. To live in one of the specified postcodes above. The other stuff we are looking for Since we'll give you all the training you need, what's most important are the right skills and attributes. These include: A problem-solving mindset and a passion for helping customers. A methodical, organised approach to work. The ability to be composed and adapt to any situation. What's in it for you We believe in rewarding our people, so here's what you'll get: A starting salary of £29,000 with the potential to earn up to £36,200 through on-target earnings (£4,700 overtime + £2,500 commission). Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance. Market-leading maternity, paternity, neonatal, and carers leave policies. 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days. A 4-day working week - After training, you'll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours. Up to 10% employer pension contributions and life insurance. Next steps Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend an interview with a manager to see if we're a great match. We're committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know - we're happy to help. So, if you're ready for a rewarding career where no two days are the same, apply today. LI-DNI

A leading healthcare retailer in Cambridge is seeking an Opticians Store Manager to lead the store and ensure an exemplary customer experience for all patients.This role involves collaborating with regional teams to enhance business performance and developing strong customer relationships.Ideal cand

A leading retail brand in North London is seeking an experienced Store Manager to join their team. The ideal candidate will lead a high-performing team, deliver exceptional customer service, and drive commercial success in a fast-paced environment.

Customer Experience Director to deliver a safe, reliable and industry‑leading customer experience across our network. Customer Experience Strategy & Governance Manager. Customer Experience Strategy & Governance Manager.

A leading e-commerce company is seeking a Senior Product/Program Manager for Customer Experience to enhance its online shopping platform.

Customer Experience Manager (Tech Support) - EMEA. Customer Experience Manager (Tech Support) - EMEA. Customer Success or Technical Support experience in the SaaS space.

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations. A leading fashion retailer is seeking a Floor Manager for their London St Pancras store.

A regional property developer in the West Midlands is looking for a Development Sales Manager to oversee the sales function and manage customer relationships. The ideal candidate will have a sales background with a Housebuilder, a professional demeanor, and exceptional problem-solving and customer s

A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. Join our dynamic team and drive extraordinary experiences for our customers. The role requires expertise in account management

This role involves providing exceptional customer service, managing performance, and fostering community relationships. Candidates should possess experience in retail or hospitality and the ability to inspire their teams. A leading grocery retailer in Worth, England is seeking a passionate Store Man

A leading networking solutions provider in the United Kingdom is seeking a Service Manager to oversee the end-to-end customer experience and ensure service levels meet expectations. This full-time position offers opportunities for professional growth and a chance to contribute to strategic customer

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

Our customers are at the heart of our business and as a Customer Experience Team Manager of one of our important customer-facing teams you will also be at the centrer of the design and implementation of how we go forward as a business. As a Customer Experience Team Manager you will have direct manag

Abbott Diagnostics are recruiting for a Customer Experience Manager to drive value expansion and sales of products and solutions by managing customer relationship, lifecycle and experience. This role focuses on driving customer loyalty, growing existing business through value expansion, renewals, an

Customer Experience and Retention Manager. Customer Experience and Retention Manager. Customer Experience Metrics: Strong understanding of NPS, CSAT, CES, retention cohorts, and churn analysis methodologies.

Ideal candidates will have strong interpersonal skills, experience in the housebuilding industry, and a passion for delivering excellent customer service. A leading housing company in the UK is seeking a Customer Relations Manager for maternity cover. This role involves being the primary point of co

A leading bingo company in the Greater London area is seeking a Deputy General Manager to ensure exceptional customer service and assist in implementing brand strategies. Ideal candidates will have experience in a customer-facing role and a strong focus on delivering results. In this full-time role,

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. This role involves collaborating with the Store Manager on business strategies, developing team members, and maintaining exceptional service standards. Candi

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. The successful candidate will lead and nurture a team, driving sales and improving customer satisfaction. A global apparel brand seeks a dedicated Store Manager for

A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a pos

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

A leading Bingo establishment in the UK is looking for a Deputy General Manager who will oversee exceptional customer service and operational excellence. Ideal candidates should have prior experience in customer service management and a keen business awareness. You will assist the General Manager in

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. You wil

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

A leading cosmetics retailer in Greater London is seeking a Trainee Manager to assist in delivering exceptional customer service and create memorable experiences.

This high-profile role requires passionate leaders who can ensure an exceptional customer experience while overseeing a safe and smooth travel experience. A leading rail service provider based in Greater London is seeking a Train Manager. Applicants should possess leadership skills, a flair for cust

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

Key qualifications include strong customer-facing experience, excellent communication skills, and the ability to manage multiple tasks effectively. A customer service company in Cambridge is seeking a Centre Manager.

You will oversee store operations, ensuring exceptional customer service and compliance with safety standards. A leading UK retailer is seeking a Store Manager for its Queens Park Local Store in London. This role demands a strong leader who is accountable and has experience in retail management.

Join to apply for the senior portfolio manager - brand & customer experience (EMEA) role at Starbucks EMEA. Programme or project management experience highly desirable.

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust