Customer experience manager jobs in Manchester

Restaurant Supervisor - £12.75/ph About Us: We are HOP! WE exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out! About the role: We are looking for energetic and experienced Restaurant Supervisor to join our HOP family and support team members producing and serving delicious food for our guests! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! Our leaders are essential to the effective running of the shift and are willing to take ownership to guarantee the success of our unique and authentic Vietnamese quick service restaurants. This position is open to people who have experience of managing and leading teams within retail, hospitality, or a customer focused environment. This role is restaurant based and involves working a variety of shift patterns including working weekends and bank holidays. Essential requirement: Be a leader and role model with a customer focused attitude and be on hand to surprise and delight our guests Coordinate and monitor daily operations including opening and closing procedures Keep up to date with knowledge on our menu range and promotions Be able to use your own initiative and problem-solving skill Treat all colleagues and guest politely and with respect Please be aware we do handle pork meat in our restaurant. If you think this position is for you - please apply, and we will get back to you ASAP.

Restaurant Supervisor - £12.75/ph About Us: We are HOP! WE exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out! About the role: We are looking for energetic and experienced Restaurant Supervisor to join our HOP family and support team members producing and serving delicious food for our guests! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! Our leaders are essential to the effective running of the shift and are willing to take ownership to guarantee the success of our unique and authentic Vietnamese quick service restaurants. This position is open to people who have experience of managing and leading teams within retail, hospitality, or a customer focused environment. This role is restaurant based and involves working a variety of shift patterns including working weekends and bank holidays. Essential requirement: Be a leader and role model with a customer focused attitude and be on hand to surprise and delight our guests Coordinate and monitor daily operations including opening and closing procedures Keep up to date with knowledge on our menu range and promotions Be able to use your own initiative and problem-solving skill Treat all colleagues and guest politely and with respect Please be aware we do handle pork meat in our restaurant. If you think this position is for you - please apply, and we will get back to you ASAP.

24 Seven are working with top beauty brands and are looking for Beauty therapists to work on the retail floor within a Luxury Department store in Manchester. Job Description: To assist in the day-to-day running of the brands Account by driving the sales ,treatments and products, and to develop sales and awareness of the brand using both internal and external promotional activity and to carry out spa-therapy treatments. Key Responsibilities: - To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets. - To raise awareness of the brand and educate clients in the product and treatment range. - Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications. - To carry out treatments punctually and to a consistently high standard in accordance with clients requirements and as per the training received to strive for repeat bookings. - To assist the Account Management Team in accurately recording sales figures and stock levels. - To maintain the site and treatment areas to the highest standards of cleanliness, hygiene and presentation. - Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases. - Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company. Qualifications: - Beauty Therapy qualification to NVQ level 2 or 3 or equivalent Previous Experience and Knowledge: - Experience within a similar retail / store role and industry - Proven sales record - Practical work experience in conducting treatments

hap Solutions Group: hap Solutions are a workforce provider, offering flexible and permanent work to staff in the hospitality and event industry across the UK and Ireland. Weekly we provide staff to more than 100 stadiums and hospitality venues. Over the summer of 2023, hap staffed over 250 major festivals and events & provided staff to 500+ venues within the UK & Ireland We can offer you: 💰 Excellent opportunity to increase confidence and skills while getting paid. 🚍 Complimentary staff transport to and from major cities for some events. 📚 Full access to our free online training platform. ⌛ Flexible work, choose shifts and assignments that suit you. 🤝 Work with your friends and make new ones! 🗣️ Full shift briefing is provided on-site. Roles Available: hap Solutions Group specialise in hiring part time hospitality staff for festivals and events. Examples include but aren't limited to: Bar Staff, Bar Backs, Wait Staff, Stock Runners, Till Operators, Bar Managers, Bar Supervisors, Stewards, Chefs and Ticketing Staff. Getting There: We supply free staff coaches to many remote assignments from cities, information for which is set out in each shift vacancy. Getting Paid: Pay days are fortnightly and start at £11.50 per hour, increasing depending on assignment. What we look for: ✅Reliable with a 'can do' attitude is what counts - previous experience not essential. ✅Well presented (some roles require smart uniform). ✅Work well as part of a team & under pressure. ✅Outgoing, positive personality. ✅Good customer service skills. ✅Reliable and trustworthy. Please feel free to message us if you have any questions about this vacancy!