Customer experience manager jobs in ChesterfieldCreate job alerts

Position: Program Manager – Engineering Industry Location: Chesterfield Salary: Up to £55,000 + Benefits Our client is now seeking a highly motivated Programme Manager to join their team and play a key role in delivering bespoke engineering solutions to their customers. The successful candidate will take customer requirements, organise and lead multidisciplinary teams, and oversee the design and manufacture of innovative, tailored solutions—delivered on time and within budget. This is a dynamic role that involves close collaboration with clients, internal engineering and manufacturing teams, and subcontractors. You will have the opportunity to manage a wide variety of projects across our product portfolio, ensuring our reputation for high-quality, on-time delivery continues to set us apart. Key Responsibilities • Lead end-to-end project delivery, from capturing requirements through to design, manufacture, and delivery., • Act as the primary point of contact for clients, ensuring their needs are understood and met., • Manage multidisciplinary teams, subcontractors, and resources to deliver projects on time, in full, and to cost., • Apply project management methodologies, life cycle principles, risk and opportunity management, and change control., • Monitor project performance against KPIs, maintaining a focus on quality, cost, and schedule., • Support and mentor team members, fostering a collaborative and results-driven environment. Essential Criteria • Strong IT skills, including high competency in MS Project, Excel, PowerPoint, and related tools., • Proven track record of leading projects in a commercial environment and engaging with stakeholders at all levels., • Demonstrable experience of delivering projects to deadline., • Excellent written and verbal communication skills, with experience producing reports and presentations., • Strong customer service ethos and proven ability to ensure customer satisfaction., • Experience mentoring or coaching team members., • Strong analytical and problem-solving skills, with the ability to balance short- and long-term needs., • Ability to plan, prioritise, and organise resources effectively., • Experience of project risk and opportunity management, change control, and configuration control., • Understanding of KPIs, estimating, and costing techniques., • Self-motivated and able to work with minimal supervision., • Adaptable, with the ability to apply skills in new contexts., • Eligible to meet Security Check (SC) clearance requirements. Desirable Criteria • Working knowledge of one or more of the following areas:, • Electrical/electronic design, • Mechanical design, • Software development Why Apply This is a fantastic opportunity to contribute to the delivery of innovative, high-quality engineered solutions for a wide range of customers. You’ll be part of a supportive team that values collaboration, technical excellence, and customer success. If you’re a driven, organised, and customer-focused Programme Manager with a passion for engineering, we’d love to hear from you. Apply today with an up-to-date CV.

Health, Safety and Environment Manager Contract Type: Permanent, Full Time Salary: £50,000 + Benefits + Career Development + Autonomy About the Business This is your chance to join a major player in the UK food manufacturing sector, operating across multiple categories including chilled and bakery. The business supplies premium products to major UK retailers and food service clients, delivering consistent quality across a wide range of household favourites. With a focus on high standards, operational excellence, and continuous improvement, the company supports long-term career progression and values resilience and accountability. About the Role We are looking for a capable and driven HSE Manager to take the lead at a high-performing manufacturing site with a reputation for excellence in both food safety and workplace health & safety. This site has been recognised with national awards and holds one of the highest internal compliance audit ratings within the group. The successful candidate will be responsible for all aspects of health, safety, and environmental compliance, ensuring site-wide engagement and legal adherence in a complex, fast-paced bakery environment. You’ll work closely with cross-functional teams including operations, engineering, quality, and technical, driving safe behaviours and supporting audit readiness, training, and continuous improvement. Key Responsibilities • Lead the development and execution of the site’s HSE strategy, • Implement and monitor controls for dust inhalation risks (flour, spices, allergens), • Support and lead on internal, external, and customer audits, ensuring readiness and responsiveness, • Conduct and manage incident investigations, root cause analysis, and corrective actions, • Coach and influence teams at all levels in health and safety best practices, • Help maintain and improve the site’s industry-recognised audit status and safety certifications, • Support safe implementation of new projects and process changes About You This role is ideal for a seasoned HSE professional with a background in food manufacturing or a similar regulated environment. You’ll be confident working in a role that demands both strategic planning and operational execution. A collaborative approach, resilience under pressure, and a hands-on attitude are essential. Key Requirements • Minimum 2 years’ experience in a similar HSE role within food manufacturing or FMCG, • Qualified to IOSH Managing Safely (essential); NEBOSH General Certificate (preferred), • Strong knowledge of dust exposure risks, respiratory safety, and allergen control, • Understanding of food production environments, machinery safety, and hygiene compliance, • Experienced in managing and preparing for audits (internal, regulatory, and customer), • Good Understanding of Food Safety/Level 2 food Safety, • Strong communication and influencing skills across all levels, • Able to operate in a site with frequent change and high expectations What’s on Offer • A competitive salary and benefits package, • Autonomy and ownership over a critical site role, • Support from a long-established internal HSE team, • Opportunities for further career growth and leadership development, • Positive working culture with a focus on progression and continuous improvement Additional Benefits Include • Employee Assistance Programme and confidential wellbeing support services, • Cycle to Work scheme, • Generous retail and hospitality discounts through partner programmes, • Refer-a-friend incentives Ready to step into a leadership HSE role within a fast-paced, award-winning food production environment? Apply now to start your next chapter in a career that makes an impact every day.

Job Description: Business Development Manager – Outdoor Equipment (Terra Nova Equipment) Location: Clay Cross, Chesterfield Benefits: Bonus + Car Allowance Are you a driven sales professional with a passion for building lasting customer relationships? Do you thrive on opening new doors while growing existing accounts? Terra Nova Equipment – a leading name in the outdoor equipment industry – is looking for a Business Development Manager to help shape our growth journey. What you’ll do: • Lead new customer acquisition through targeted prospecting, outreach, and relationship building, • Grow existing accounts by identifying upsell and cross-sell opportunities, • Work closely with the Sales Manager to deliver sales strategies and hit ambitious growth targets, • Analyse market trends, competitor activity, and customer feedback to spot new opportunities, • Represent Terra Nova at international meetings, trade events, and exhibitions, • Build strong internal and external relationships to ensure seamless customer experiences What we’re looking for: • Proven track record in business development or sales, ideally in B2B environments, • Strong communication, negotiation, and relationship-building skills, • Confident self-starter with a results-driven mindset, • Comfortable using MS Office (Excel, Word) and CRM tools, • Flexible, proactive, and willing to travel internationally when required Why join us? At Terra Nova Equipment, we’re passionate about designing and delivering world-class outdoor equipment. This is a chance to join a respected, growing company where your input will directly shape future success. You’ll be part of a collaborative team, with the freedom to make an impact and the support to succeed. Apply today and help us expand Terra Nova’s reach in the global outdoor market! Pay: £37,500.00-£40,559.00 per year Job Type: Full-time Benefits: • Casual dress, • Free parking, • On-site parking, • Profit sharing Experience: • BDM: 2 years (preferred) Work authorisation: • United Kingdom (required) Location: • Chesterfield S45 9FR (preferred) Willingness to travel:

Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accor

Are you passionate about delivering exceptional customer experiences? Do you thrive on building strong relationships and driving service excellence? My client is looking for a dynamic Customer Experience Manager to lead their customer engagement strategy and ensure every interaction leaves a lasting

This is an urgent role for 6 months either on a timesheet or on a fixed term contract. There is the potential for it to become permanent. It is an exciting opportunity for a confident, outgoing individual who loves working in a buzzing environment. Your experience will come from either a construction firm in a similar role or estate agency or conveyancing in a legal firm. You will need to be a car drive due to location. Job Profile: We are looking for a proactive and detail-oriented Sales Progressor / Contract Chaser to join our client's Sales Team. This role is key in ensuring that all sales progress smoothly, contracts are completed efficiently, and customers have a positive experience throughout their buying journey. Duties include: · Act as the main point of contact for customers post-reservation, guiding them through the sales and legal process. · Chasing and managing all contracts and related documentation to ensure timely completion. · Liaise with legal teams, mortgage advisors, and internal departments to keep sales moving efficiently. · Monitor progress of sales, flagging any delays or issues to the Sales Manager. · Maintain accurate records of communications and progress in the CRM system. · Provide excellent customer service, addressing queries and concerns promptly and professionally. · Work closely with the Sales and Customer Care teams to deliver a seamless handover from sales to completion. Experience, skills set and/or qualifications required: · Previous experience in property sales, conveyancing, or a similar role preferred. · Strong organisational and time management skills. · Excellent communication skills, both written and verbal. · Ability to work independently and manage multiple tasks simultaneously. · High attention to detail and accuracy. · Proactive and solution-focused mindset. Working Hours: Hours are 8.30 to 5 Mon to Fri with 45 mins lunch Salary: £26,000 to £30,000 dependent upon experience Location: Chesterfield area - car driver needed Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency) - Recruitment Agency)

Junior Account Manager - Chesterfield - Cybersecurity £27k basic + uncapped commission A leading provider of data management and IT infrastructure solutions is expanding its team in Chesterfield and is looking for a Junior Account Manager to help support and grow its client base. This is an ideal opportunity for someone looking to start a career in the cybersecurity sector, with full training and development provided from day one. In this role, you’ll build relationships with new and existing clients, understand their needs, and help deliver tailored technology solutions that protect and enhance their operations. What’s on offer: • £27,000 starting salary, • Uncapped commission with no limits on earnings, • Full training and mentoring from industry professionals, • Clear career progression and development pathways, • A supportive and energetic team environment What we’re looking for: • Excellent communication and interpersonal skills, • A proactive and customer-focused approach, • Confidence, resilience, and a willingness to grow, • No previous account management experience required Interview Process: One face-to-face interview on 14th October. If you're ready to start a career in a future-focused industry with real growth potential, apply today and secure your interview. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Job Title: Technical Customer Experience ManagerSalary: £65,000 per annumJob Type: Full Time, PermanentLocation: UK (Including a mix of field-based, office, and remote working)About us:At Sunamp we are on a mission to transform the way we generate, store and use heat in our homes and businesses, to

LILT seeks an experienced leader passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. Customer Success Manager, Enterprise (Translation & Localization industry experience required - Expressi

We are recruiting for candidates with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Platinum Customer Experience Account Manager. Customer Experience Account ManagerLocation: Hemel HempsteadSalary: £26,000 - £28,000 + BonusHours: Mon

Take responsibility for the overall customer experience across the store from checkout to back‑of‑house, ensuring we deliver on our customer commitments. Leadership experience in a high‑volume, fast‑paced operational setting (retail, food service or hospitality) where you’ve overseen daily

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. This role focuses on designing and managing client experience programmes to understand and interpret client feedback and insight to inform CIB strategic initiatives and BAU investment, and to identify areas for improvement for clien

As CX Strategy Manager, you’ll be a key driver in translating the Group’s CX vision into reality — ensuring that customer data, insight, and feedback directly lead to meaningful improvements in experience and measurable business results. The online gaming industry is fast-paced and fiercely co

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

Get notified about new Customer Experience Manager jobs in. Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences. Resourcing Manager - Customer Contact - Management, Planning, Transformation, Digital & Director Level at Cactus Search - Permanent, Interim &….

Customer Experience Manager – Central London (3 days/week). Minimum 5 years of account management experience in an MSP (Cloud, Infrastructure, or Security). Experience with financial services end clients is a plus.

Taking responsibility for the overall customer experience across the store from the checkout to back‑of‑house ensuring we deliver on our customer commitments. What makes a great customer experience manager. Experience leading teams in a dynamic, customer‑facing environment – you’ve inspire

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired othe

If you're keen to join a collaborative and forward-thinking organisation that truly values its people and customer experience, then please apply to this Customer Experience Manager role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm. Role: Customer Experience Manager. A

Within this department, the Customer Experience team has a transversal role and aims to help maximize customer satisfaction by mobilizing internal teams around our customers core needs through leadership and expertise in process, tools, and organization. The mission of the Marketing Services, Media

We're looking for a proactive and insightful Customer Experience Manager to join our team and lead the way in how we listen to, learn from, and act on customer feedback. Providing strategic guidance on the responsible use of AI tools to enhance customer experience. Experience designing and deliverin

This is a rare opportunity to step into a standalone Customer Experience Analytics role at a business recently acquired by a huge investor – meaning heavy investment, huge growth plans, and a blank slate to build out the customer insight function. Customer Experience Analytics Manager. Own reporti

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager. A track record of delivering exceptional customer experiences, with evidence of coaching othe

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

We are looking for a confident .You’ll be working 42 hours a week (Days, Nights and Weekends), making a positive difference to the lives of the people in our care at Cygnet Acer Clinic.Cygnet Acer Clinic is a 28 bed service providing assessment, treatment and rehabilitatio

Do you have a caring nature and a passion for helping others live life to the fullest?.At Lifeways, we’re looking for a compassionate.Weekday and weekend shifts available .Supporting individuals with daily living skills and personal goals.Encouraging independence and community involvement.Pro

Experience in managing and developing others in a fast-paced environment. Experience working with children and young people in residential settings. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care.

We welcome applications from:Experienced Team Leaders or Senior Support WorkersSupport Workers with a Level 3 Health & Social Care qualification who are ready to step into leadershipIndividuals with strong communication, organisational, and people skillsThose who lead by example and are passiona

Pay: Pay Up to £34,779 (depending on experience and qualifications). No prior experience? No problem! If you have the passion, we’ll provide the training.

Lifeways are looking for a Care Team Leader to work alongside our Service Manager in the leadership and day-to-day management of our established services in Clay Cross, this is an exciting opportunity to join our established team. Applicants from experienced Care Team Leaders/Senior Support Workers

Driver with full UK driving licence, hold a minimum of NVQ Level 3 in Residential Childcare and two years working experience in a children residential setting. Pay: Pay Up to £34,779 (depending on experience and qualifications). Lead shift and deputise home manager.

Do you have a caring nature and a passion for helping others live life to the fullest?.At Lifeways, we’re looking for a compassionate.Hassop Close is home to four lovely ladies aged 50–70, each with their own interests—from watching soaps and doing jigsaws to visiting garden centres and gettin

No prior experience necessary - just a passion for helping others and a commitment to our mission.

Whether you’re experienced or just starting your journey in care, if you’re ready to make a meaningful difference, we’d love to welcome you.

You have previous experience working as part of an events operation team. You are passionate about events and prepared to put your heart and soul in to delivering memorable experiences for our guests. That's why we are proud to offer the following benefits for the role of Conference Operations Manag

Previous experience as a .

Catering Operations Manager - Join a Leading Catering and Retail Team. We're looking for an experienced and passionate.

Are you ready to take the next step in your care career? Whether you're an experienced Team Leader or a passionate Support Worker with a Level 3 qualification in Health and Social Care, this is your opportunity to lead, inspire, and make a lasting difference. We welcome applications from:Experienced

Clinical Operations Program Manager – Single Sponsor (Novartis)Are you a clinical operations professional with a passion for feasibility and strategic planning in global trials?We are seeking a Clinical Operations Program Manager (Global Feasibility Lead) to join our Single Sponsor Department, ded

Previous experience as a .

We are looking for someone with a solid foundation in HR Administration, HR Coordination, or HR Advisory work ideally with some supervisory or junior management experience, who is keen to enhance their leadership skills through structured development and a formal qualification. You will gain hands

Whether you are experienced in care or looking to start a new career, this role offers the opportunity to make a real difference every day, supporting residents to live fulfilling, dignified lives. Previous experience in care is helpful but not essential – we welcome those new to the sector and pr

Security Operations Manager, EMEA - London, EC3V 4ANResponsibilitiesSecurity Operations Manager, EMEAAre you an experienced physical security professional seeking your next challenge? We are looking for a dynamic Security Operations Manager to join our People Safety and Security Services team in Lon

Salary: Circa £60,000 depending on experience What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical go

You will have experience in ERP systems (preferably SAP and WMCS),?To be successful in the role you will be a great team player, have a flexible approach to work, the ability to work in a fast-paced environment, perform against personal performance targets, prioritise workloads against demand to mee

Job title: Production Planning and Control Team Leader Location: Isle of Wight - Cowes - Onsite only Salary: Up to £43,500 (dependent on skills and experience) What you'll be doing: Responsible for ensuring the Health, Safety and Environmental compliance of all employees, sub-contractors, an

Be a Lidl expert, helping our customers with their questions, queries and requests. Passionately provide excellent customer service. Experience working in a fast-paced environment.

You will be managing the complete development lifecycle, within a challenging timescale, in order to support our customer requirements Supporting our drive to innovative test solutions, maximising automation Championing team performance and development Management of schedule adherence and cost contr