Customer experience manager jobs in ColchesterCreate job alerts

Permanent Payroll Manager - hybrid 3 days on site in head offices in Colchester - managing a team of 5 and payroll of circa 3000 for UK and Ireland. 3 days on site and 2 from home. We are looking for an experienced Payroll Manager to work on a hybrid basis on site in the head offices in Colchester, overseeing payroll for over 3,000 employees across the UK and Ireland. You will need proven experience managing a payroll of a similar size, and a proven track record in managing a team and updating and reviewing benefits. Advanced Excel is required for this role, plus CPP (Or equivalent) qualification. You will also need to be based locally as the role is 3 days a week on site. Overview: • Technically competent, identifying opportunities to improve business performance and profit., • Aware of the commercial implications of their actions. Maximises business opportunities by referring to the most appropriate colleague, or department., • Strives to reduce waste and improve quality in their work, raising ideas for improved services, products or efficiencies., • Collects & maintains information relevant to their job role., • Identifies the opportunity for change and improvement, understands the effect of one system / process on another and the importance of sharing ideas with colleagues., • Manages customer expectations by keeping them well-informed and explaining changes when they happen. Actively supports customers throughout this process., • Actively listens, empathises with the customer, confirming understanding of needs, reassuring the customer of the right course of action. JBRP1_UKTJ

Roadside Vehicle Technician Salary: £48,720.98 Basic + Bonus (£50k£65k OTE) Location: Colchester Rota -Based Shifts Between 06:00 02:00 Are you a skilled Roadside Vehicle Technician looking for something different from the usual garage environment? Join a nationwide team of expert roadside mechanics offering critical support to drivers in need and enjoy a role where every day brings a new challenge. The Roadside Vehicle Technician Role This is more than just a job it's a chance to put your technical skills to work where they matter most. As a Roadside Vehicle Technician, youll respond to vehicle breakdowns and faults, diagnosing and fixing issues roadside with confidence and care. Youll play a vital role in helping people get moving again, combining mechanical expertise with great customer service. Whats in It for You • Competitive base salary of£48,720.98 Basic + Bonus (£50k£54k OTE), • Start and finish from your own driveway no travel time added, • Colleague Share Scheme become a co-owner in the business, • 23 days holiday + bank holidays, rising to 25 with service, • Matched pension contributions up to 6.5%, • Life Assurance cover 2x basic salary (4x for pension scheme members), with options to increase, • Paid family leave and personal support services available 24/7, • Car salary sacrifice scheme after 12 months including electric vehicle options, • Free ultimate breakdown cover from day one, • Access to thousands of retail discounts and perksWhat Were Looking For:, • Minimum Level 2 qualification in light vehicle maintenance (or equivalent), • Strong experience in diagnostics, electrics, and mechanical repairs, • Confident working independently and dealing directly with customers, • Full UK driving licence JBRP1_UKTJ

Area Sales Manager Plumbing & Drainage Job Title: Business Development Manager Plumbing & Drainage Industry Sector: Heavyside Building Materials, Gravity Fed Drainage Systems, Plumbing and Drainage, Builders Merchants, Civil Merchants, Drainage Merchants, Plumbers Merchants, Building Contractors, Civil Contractors, Groundwork Contractors, House Builders and Housing Developers Area to be covered: Anglia (Essex, Suffolk & Norfolk) Remuneration: £45,000 Neg. + Lunch Allowance + £15,000-£18,000 Bonus Benefits: Fully Expensed Plug-In Hybrid Car & Full Benefits The role of the Area Sales Manager Plumbing & Drainage will involve: Field sales role, selling companys manufactured range of gravity fed above and below ground drainage systems, including; underground drainage, rainwater guttering, soil and waste drainage systems 60% of your time building relationships with building contractors, civil contractors, groundworkers and various small to medium sized builders and developers (looking to grow house builder customer base) 40% Back selling through independent builders merchants & civil merchants and independent plumbers merchants (approx. 75-100 accounts in total) Inheriting a territory achieving circa£2.5m turnover, up on budget expectation Inheriting an extremely mature territory, incumbent field sales representative has been on patch 10 years! 60% new business development, 40% account management role The ideal applicant will be an Area Sales Manager Plumbing & Drainage with: Must have 2-3 years proven field sales territory management experience Sold heavyside building materials Ideally sold to building contractors, civil contractors, groundworkers or various small to medium sized builders and developers Open to candidates that have also sold to builders merchants, plumbers merchants or civil merchants Also be open to a field sales representative that has worked for a builders merchants, plumbers merchants or civil merchants Specific knowledge of gravity fed above and below ground drainage applications such as underground drainage, rainwater guttering, soil and waste drainage systems is not required Plumbing, drainage or heating field sales experience is not essential, our client is open to many different heavy-side building product backgrounds CRM proficient, high level of ability in terms of numeracy, IT capability, communication & organisational skills Go getter with raw enthusiasm The Company: 500+ employees British company 100m+ turnover Large independent manufacturer Mitchell Maguire is a specialist construction field sales recruitment consultancy, dealing exclusively with construction field sales jobs, construction field sales vacancies and specification field sales positions within: Heavyside Building Materials, Gravity Fed Drainage Systems, Plumbing and Drainage, Builders Merchants, Civil Merchants, Drainage Merchants, Plumbers Merchants, Building Contractors, Civil Contractors, Groundwork Contractors, House Builders and Housing Developers JBRP1_UKTJ

We're looking for ambitious and motivated Business Development Executives to join our growing team in Colchester. This is an excellent opportunity to take ownership of your own sales territory, where you'll be rewarded for driving growth and building lasting customer relationships. As part of a well-established, family-run business with over 50 years at the forefront of the educational supplies sector, you'll play a key role in winning new business while developing and nurturing existing accounts. --- What you'll do * Proactively engage with schools and educational institutions to generate new business (primarily by telephone) * Develop strong relationships with customers to encourage long-term partnerships * Sell across a wide portfolio of over 15,000 products, including our exclusive, high-quality brands * Take full responsibility for growing revenue within your assigned territory * Deliver excellent customer service and ensure a smooth onboarding process for new clients --- What we're looking for * At least 1 year's experience in a targeted sales environment * Confidence in prospecting, engaging decision-makers, and closing sales * A natural communicator who can balance relationship-building with the drive to win new business * Self-motivated, organised, and able to manage multiple accounts * Positive, ambitious, and hungry for success --- What's in it for you * Salary up to £35,000 (DOE) + commission (OTE up to £50,000) * Generous commission structure with monthly and annual rewards * Comprehensive induction and training programme, supported by our in-house sales coach, plus LinkedIn Learning access * Career progression through a tiered sales structure to more senior roles i.e. BDM or Senior Account Manager * The chance to make an impact in a supportive, family-run business that values its people This is more than just a sales role - it's an opportunity to take ownership of your career in a growing business where success is recognised and rewarded. Click 'Apply Now' to send your CV and take the first step toward joining our team.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Reporting to the VP Customer Experience, you’ll work closely with department heads across Implementation, Customer Success, and Support, as well as cross-functionally in the business, to drive continual improvement in the performance of the customer-facing teams at Aptem. Customer Experience Opera

Sign in to set job alerts for “Customer Experience Manager” roles. What makes a great customer experience manager:. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments.

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired othe

To join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills.

Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. Customer Success Manager, Enterprise (Translation & Localization industry experience required - Expression

It is vital you read the job description and person specification, in your experience statement please detail how you meet each of the essential criteria we ask for in the person specification. Interviews will be conducted in person, providing candidates with the chance to personally meet the team a

The successful applicant should have previous cleaning experience in a similar environment and have a friendly, outgoing, and flexible attitude with effective written and oral communication skills. An SVQ Cleaning Level 1 or SVQ Customer Care Level 2 is desirable.

Previous experience of commercial cleaning and of using cleaning equipment and products is desirable as is understanding the health and safety issues associated with their use. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than

Experience in this sector is not always required, but we look forward to welcoming people who are nurturing, loving and patient.

It is vital you read the job description and person specification, in your Experience statement please detail how you meet each of the essential criteria we ask for in the person specification. Interviews will be conducted in person, providing candidates with the chance to personally meet the team a

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

It is vital you read the job description and person specification, in your experience statement please detail how you meet each of the essential criteria we ask for in the person specification. Interviews will be conducted in person, providing candidates with the chance to personally meet the team a

To join us as a Care Assistant in complex care, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills.

Skills and experience required to be a successful. Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway.

If you have managerial experience, strong leadership, analytical ability, initiative, a solution-oriented consultative mindset, a thorough knowledge of banking, Sanctions processes, service operations, products and systems and the ability to work effectively in a high volume, deadline driven, divers

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Using experience of working with adults and families, a working knowledge and / or lived experience of social care and health, the post holder will use excellent communication and interpersonal skills to offer carers one-to-one and group support either face to face, via the telephone or using virtua

Previous experience would be an advantage, however, applicants with no experience but a willingness to learn may be considered. Are you interested in broadening your knowledge and experience in brain injury? Do you want to make a positive difference to someone’s life? Have you a passion for enabli

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. Ma

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. As

Skills and experience required to be a successful Customer Service Advisor:. Outstanding Customer Service skills. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway.

We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. In the event of uncertainty, the TTL is to halt the commiss

The Flood Risk Management Team (managed by the Climate Change and Flood Risk Manager) manages flood risk in Buckinghamshire Council’s role as the Lead Local Flood Authority (LLFA). Working with the Climate Change and Flood Risk Manager and Heads of service to support business planning and delivery

Experience in Grounds Maintenance essential. Experienced using a wide variety of small engine machinery.

You will work closely with our professional project managers and bid support team. Experience of Ecological Impact Assessment and writing EIA reports and Habitat Regulations Assessments. Demonstrable industry experience and capability to fulfil the role described.

Experience in Grounds Maintenance essential. Experienced using a wide variety of small engine machinery.

Skills and experience required to be a successful Customer Service Advisor:. As a Customer Service Advisor, you will provide. Key responsibilities of a Customer Service Advisor:.

Experience in Grounds Maintenance essential. Experienced using a wide variety of small engine machinery.

We welcome applicants with varied backgrounds and experiences. You can experience a world of opportunity and the chance to shape a career as unique as you. Experience of staff management and a passion for developing and mentoring individuals as they progress their careers at WSP.

Experience in Grounds Maintenance essential. Experienced using a wide variety of small engine machinery.

Skills and experience required to be a successful Customer Service Advisor:. As a Customer Service Advisor, you will provide. Key responsibilities of a Customer Service Advisor:.

Onboard and support new customers, ensuring a smooth transition and setup process for each customer. Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to pl

CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Operations Manager to join the team located in Isle of Wight. Responsible for managing and leading the team of Regional Managers dedicated to the State Street acc

As a Customer Insight Assistant Manager, you’ll support in understanding our own customers’ behaviours, and use that to inform colleagues, products and propositions on what customers expect from us in a rapidly evolving digital and financial landscape. You’ll assist in exploring behavioural da

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Customer Insight Copywriter Assistant Manager. At Lloyds Banking Group we believe that data is more than numbers — it’s the voice of our customers, the pulse of our business, and the foundation of our future. We’re looking for an experienced Insight Copywriter to join our team.

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. Skills and experience required to be a successful.

Experience with challenging behaviours, autism, or forensic mental health (desirable). RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, l

Lead, mentor, galvanise multiple Registered Managers—give them razor-sharp direction, accountability, and the fuel they need to electrify performance.