Offres customer experience manager à WatfordCreate job alerts

Citiguard Security are looking to recruit an experience Admin/Accounts (Credit Control) to join our team located at the head office in Harrow London. With your main duties being to check and report outstanding invoices and to follow up and communicate with the relevant persons the invoice is related to. To chase payment or rectify invoice issues. The purpose of the role is to ensure the timely collection of debts in accordance with credit terms to minimize the bad debt risk to the company, whilst maintaining strong relationships with customers. This is an exciting opportunity for the right candidate. The Administrator will work with the Accounts department and report directly to senior management. Key Duties (but not limited to): - Assist the accounts department to ensure the timely collection of debts in accordance with customer credit terms - Daily posting of customer payments - Contact customers using appropriate collection techniques to chase debtors (telephone, email and/or letter) - To answer customer queries and reconcile/allocate customer accounts - Review and update customer records - Assist with monitoring debtors - Produce debtors reports for analysis - General admin and ad hoc duties - Payroll - Invoicing The successful candidate should possess the following: - A professional telephone manner with an excellent standard of spoken and written English - Experience working in a fast-paced environment - Ability to meet deadlines and work in a pressurised environment - Good IT skills (full training will be given on our in-house software) - Basic excel skills needed - Thorough with attention to detail - Highly numerate - Flexible and willing to learn - Previous experience with QuickBooks Hours of work are 24 hours per week over 4/5 days to be agreed with successful candidate. This is an office based position.

Looking for a qualified mechanic of at least 3 years experience with suitable qualifications. We are a very busy garage and Mot testing station and need a competent mechanic who will be able to fit into our existing team. An MOT qualification would enhance our garage but not essential. Application deadline: ASAP Summary As a Mechanic, you will be essential in diagnosing and repairing vehicles to ensure optimal performance and safety. Reporting to the Service Manager, your core skills in mechanical systems, troubleshooting, and repair techniques will be vital in addressing various automotive issues. Your premium skills in customer service, time management, and attention to detail will enhance the service experience for clients. Additionally, your relevant skills in parts management and maintenance protocols will support the overall efficiency of our operations. Join our team and contribute to delivering high-quality automotive care in a fast-paced environment.

We are hiring !! Join us to be a part of globally recognized brand in luxury real estate. Danube properties is one of the leading real estate developers in the UAE , known for delivering exceptional quality and luxury living experiences. As we expand our international footprint, we are looking to build a high-performing sales team in our London office to cater to our growing global clientele. Positions: Sales Manager / Assistant Sales Manager Location: London Key Responsibilities: Build and nurture strong relationships with HNWIs, investors, a premium network of real estate brokers and channel sales partners across the UK. Drive high-quality lead generation efforts, focusing on qualified prospects within the luxury real estate market. Oversee and ensure the prompt registration and accurate tracking of all client inquiries. Consistently achieve and maintain a high sales conversion rate through effective engagement and closing strategies. Regularly assess and refine the sales approach; implement data-driven, target-oriented strategies to maximize performance. Be fully accountable for meeting and exceeding sales objectives and revenue targets for the group. Ensure all sales transactions are executed in strict accordance with company policies and procedures. Adhere to all legal, regulatory, and compliance requirements throughout the sales process. Develop, manage, and retain strong client relationships—ensuring both new client acquisition and long-term customer loyalty. Build a loyal client base through consistent service, relationship management, and personalized engagement. Address and resolve client concerns promptly; identify issues, propose solutions, and follow up to ensure resolution and client satisfaction. Support administrative aspects of the sales process, including contract registration, termination procedures, invoicing, and timely collection of payments. Stay updated on the latest industry trends, product launches, and market regulations to provide informed recommendations to clients. Desired skills and abilities: Proven experience in luxury real estate sales, preferably with a focus on Dubai/UAE market. Strong sales acumen with the ability to close high-value deals. Excellent written and verbal communications skills. Ability to thrive in a fast-paced, target-driven environment. Preferred Qualifications: Proven experience in luxury or international real estate. Prior exposure to Dubai real estate market is highly preferred. Bachelor’s/Masters degree in Business, Marketing, Real Estate, or a related field. If you're passionate about luxury real estate and have what it takes to excel in a high-performance sales environment we would love to hear from you.

Skewd is a modern Anatolian restaurant known for its innovative cuisine, vibrant atmosphere, and exceptional service. Located in the stylish setting of The Grove, we blend traditional Turkish flavors with a contemporary twist. We’re seeking passionate and personable team members who want to be part of a unique dining experience. As a Hostess at Skewd at The Grove, you will be the first and last impression for our guests. You’ll play a crucial role in creating a warm, welcoming environment and ensuring smooth front-of-house operations. Ideal candidates are confident, friendly, and enjoy working in a dynamic, guest-focused team. Key Responsibilities: Greet guests warmly upon arrival and thank them as they leave Manage reservations and walk-ins efficiently using the booking system (Sevenrooms) Maintain waitlists and coordinate table assignments with floor staff Provide guests with accurate wait times and manage guest expectations Ensure the reception area is tidy, organized, and reflects Skewd’s high standards Communicate effectively with the front-of-house and kitchen teams Assist in administrative tasks such as answering phones, confirming bookings, and special guest requests Provide exceptional service and resolve any issues with professionalism and poise Requirements: Previous experience as a Host/Hostess or in a customer-facing role is a MUST. Excellent interpersonal and communication skills Strong organizational abilities and attention to detail Comfortable using booking/reservation systems Professional appearance and demeanor Ability to stay calm under pressure in a fast-paced environment Must be available to work evenings, weekends, and holidays as required Perks & Benefits: Competitive pay + tips Staff meals on shift Training and development opportunities A supportive and vibrant team culture Career progression within the Skewd restaurant group

Job Title: Repair Specialist / Sales Advisor Job Description: We’re looking for a dynamic and customer-focused Repair Specialist & Sales Advisor to join our in-store team. In this dual role, you’ll be the go-to expert for diagnosing and repairing mobile devices, while also supporting customers with technical queries and driving sales through exceptional service. You’ll work hands-on in our in-store Repair Labs, managing device repairs from initial fault analysis through to resolution, and helping customers understand and get the most out of their devices. At the same time, you’ll identify sales opportunities and recommend products and services that best meet customer needs. Key Responsibilities: Manage the full in-store process for on-site device repairs, from customer check-in to quality control. Diagnose and repair mobile device faults using in-store tools and labs. Track and report service results and appointment schedules accurately. Maintain and manage repair stock to ensure accuracy and availability. Take ownership of service quality, ensuring delivery of excellent customer experience. Provide expert guidance to customers on setting up and using their devices, including ongoing support. Educate and support the store team on technical matters. Assist in training new team members and act as the in-store technical expert. Identify cross-sell and up-sell opportunities using solution-based selling. Handle basic service queries (e.g., sales, device setup, product information). Collaborate with wider support teams when required (e.g., Technical Support Team). Monitor trends in device faults and escalate issues to improve future services. What We’re Looking For: Strong understanding of mobile devices and their repair processes. Previous experience in mobile repairs preferred. Comfortable using and explaining a variety of mobile products. Experience in a retail environment preferred. Excellent communication skills and the ability to explain technical information clearly. A proactive, customer-first attitude with a passion for technology. Why Join Us? Be part of a supportive, forward-thinking retail team. Work in a hands-on technical environment while helping customers. Opportunity to grow your skills in both repair and sales. Help shape the in-store customer journey and drive innovation.

We are looking for reliable, detail-oriented cleaners to join our growing platform. You’ll provide cleaning services to homes, offices, and short-let properties (e.g., Airbnb) based on client bookings in your area. Work is flexible, and you’ll be supported with scheduling, customer communication, and optional insurance coverage. Key Responsibilities - Carry out general, deep, or end-of-tenancy cleaning as requested - Ensure high standards of cleanliness and hygiene in each job - Arrive on time and follow client instructions professionally - Use own or client-provided cleaning supplies and equipment as needed - Report any issues or property damage promptly - Maintain good communication with the Pure Vantage team Requirements - Previous cleaning experience preferred (professional or personal) - Attention to detail and a strong work ethic - Good time management and reliability - Own cleaning supplies and transportation (preferred) - Basic smartphone proficiency (to manage bookings and availability) - Must pass ID and right-to-work checks - DBS certificate or willingness to obtain one What We Offer - Flexible working hours—you choose your availability - Consistent job opportunities near you - Access to optional public liability insurance - Friendly support team for help with bookings and issues - Opportunities to earn more with high ratings and repeat clients

Skills:- Highly Motivated Proactive - generate and qualify leads through various channels Managing own diary to complete viewings Maintaining regular contact with clients and applicants and recording all communication. Conduct property viewings and confidently guide potential tenants through the process Negotiate offers and rental agreements, ensuring the best outcomes for clients Customer focused approach Strong interpersonal skills, with the ability to build immediate rapport is essential Strong negotiator skills Computer literate Able to work as a team and independently Up to date on lettings legislation. Other requirements:- Eligibility to work in the UK Flexible approach to working hours, including ability to work in the evening for late viewings Full, Valid UK or EU Drivers Licence Must have own car for use Office based The Role:- Monday to Friday 9am – 6.30pm 20 days holiday increasing with each year of service (excluding bank holidays) Additional day off for your birthday Regular socials throughout the year Fun office environment Experience:- Lettings – 1 year (required) OTE: £35,000 - £40,000 Schedule: Monday – Friday and Saturdays every other week.

Job Summary We are seeking a passionate and skilled Chef to join our culinary team. The ideal candidate will have a strong background in hospitality and culinary arts, with the ability to create exceptional dishes that delight our guests. As a Chef, you will be responsible for overseeing food production, ensuring food safety standards are met, and leading a team of kitchen staff to deliver outstanding dining experiences. Duties Prepare and cook high-quality meals in accordance with established recipes and presentation standards. Supervise kitchen staff, providing guidance and support to ensure efficient food production. Maintain food safety and sanitation standards in compliance with health regulations. Collaborate with the management team to develop seasonal menus that reflect current culinary trends. Monitor inventory levels and assist in ordering supplies as needed. Train new kitchen staff on cooking techniques, safety practices, and operational procedures. Assist in maintaining a clean and organised kitchen environment. Handle any customer inquiries or complaints regarding food quality or service promptly and professionally. Qualifications Proven experience as a Chef or Cook in a restaurant or similar establishment. Strong knowledge of culinary techniques, food safety practices, and kitchen management. Excellent leadership skills with the ability to motivate and manage a team effectively. Exceptional organisational skills and attention to detail in food preparation and presentation. Ability to work under pressure in a fast-paced environment while maintaining high-quality standards. A passion for hospitality and creating memorable dining experiences for guests. If you possess the necessary skills and are eager to contribute to a dynamic culinary team, we encourage you to apply for this exciting opportunity as a Chef.