Order Fulfilment & Customer Service Assistant Immediate start - Gracee - Stanmore
hace 5 horas•63 vistas
Fashion Jewellery Business | Immediate Start | Long-Term Position
We are looking for a reliable, enthusiastic and responsible team member to join our small, friendly team at Gracee, with an immediate start.
If you have a genuine interest in fashion and jewellery, enjoy working in a busy environment and take pride in providing excellent customer service, we would love to hear from you.
Key Responsibilities
- Process and fulfil daily B2B customer orders using our iPad system efficiently.
- Answer customer telephone calls when required, communicating professionally and providing friendly, helpful customer service.
- Handle customer returns, exchanges and replacements.
- Keep the warehouse organised, sort incoming deliveries and monitor stock levels, reporting any shortages or low-stock items using our stock management system.
- Work closely with a small, supportive team, maintaining high standards of accuracy and attention to detail.
- Be willing to learn, take feedback on board and help with other day-to-day tasks when needed.
Requirements
- Fluent English, both spoken and written, is essential.
- Basic Microsoft Excel skills are essential.
- Reliable, responsible and well organised, with a positive and proactive attitude.
- Confident in communicating with customers over the telephone and by email.
- Able to work efficiently and accurately in a busy environment.
- A good team player who is willing to learn, improve and develop within the role.
- Previous experience in retail, order processing, warehouse or customer service is preferred but not essential. Full training will be provided.
Working Hours
- Monday to Friday, 9:00 am – 5:00 pm.
- Weekends and Bank Holidays off.
Location
Based near Canons Park, Stanmore, with convenient access to public transport.
What We Offer
- A friendly and supportive working environment within a small team.
- A stable, full-time, long-term position.
- Training and opportunities to develop your skills and responsibilities.
- An immediate start for the right candidate.
If you are enthusiastic, dependable and looking for a long-term opportunity with a growing fashion jewellery business, we would love to hear from you!
- Experiencia
- No se requiere
- Idiomas
- Inglés – Avanzado
- Jornada
- Completa
- Horario
- Monday-Friday 9:00-5:00
- Salario
- 26.000 £ – 27.000 £ anual
- Extras
- Xmas bonus
- Inicio
- Incorporación inmediata
Branded Wholesale • 1-10 empleados
En JOB TODAY desde noviembre, 2022
We are a branded wholesaler based in Stanmore, supplying our products to a wide range of retailers including high street shops, independent department stores, and garden centres.
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