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Closing date: 10-09-2025 Customer Team Leader Location: The Co-operative Food, 234 Whitecross Road, Hereford, HR4 0DL Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, part-time, permanent Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

If you're an experienced Agronomist who's tired of being pushed to sell products you don't fully believe in, this is your chance to break away from the corporate script. We're working with a well-established, independent agronomy business that lets you work the way you know works best. No pressure to push products. No pointless box-ticking. Just honest, practical agronomy and the freedom to run your own client base. This business is growing and investing in its future - and yours. They're looking for another Agronomist to join their close-knit team, where everyone's voice counts. If leadership is on your radar, there's a genuine path to progress here. You'll have the autonomy to build your client relationships your way, with the backing and resources of a highly respected name in the industry. What We're Looking For: Our client are after a confident, knowledgeable Agronomist who wants more control over how they work - someone who's not only technically solid but also genuinely values long-term relationships with growers. You'll need to be comfortable managing your own workload and making independent decisions that are in your clients' best interests, not the company's product line. You should have: • Proven experience as an Agronomist, with a track record of supporting arable clients - ideally across a mix of cropping systems., • A strong existing client base (or the ability to bring one with you). You'll be supported to grow it further, but you'll need a solid starting point., • FACTS and BASIS qualified, • A good understanding of the challenges facing UK arable farming, particularly around environmental pressures, policy changes, and market volatility., • A self-motivated, proactive approach - this role isn't micromanaged, so you'll need to be comfortable managing your own time and priorities., • Ideally, some experience or interest in regenerative or sustainable agriculture - many of the clients are leaning in this direction, and our client is supporting them on that journey. What You'll Be Doing: This is a hands-on, grower-first role where you'll be trusted to work in a way that suits your clients and your own professional style. • Providing independent agronomic advice to a portfolio of arable clients - from crop planning to nutrient management and pest control strategies., • Visiting farms regularly, building close relationships and offering practical, data-driven guidance throughout the growing season., • Tailoring recommendations based on soil health, environmental needs, crop objectives, and farm-specific goals - not what's sitting in a warehouse., • Staying up to date with industry developments, environmental legislation, and best practices - and passing that knowledge on to your clients in plain English., • Contributing to the wider team's success - whether that's mentoring junior agronomists, contributing to trials, or helping shape the direction of the business., • Managing your own diary and client relationships, with the support of a small but highly experienced team behind you. How do I apply? For more information and an informal confidential discussion please call Ollie O'Driscoll on: or e-mail your CV and covering letter To . Thank you. De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.