Customer experience manager jobs in London - Page 3Create job alerts

Night Hotel Receptionist – 0 Hours The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now looking to expand our family and are seeking an experienced Night Receptionist with previous experience using PMS systems. The receptionist will work on site on shifts from 8pm to 8am and will ensure the security of the property, reacting efficiently to emergency situations and ensuring urgent issues are communicated to the line manager or the manager on duty while informing and instructing guests of the situation effectively and professionally. The receptionist will be fully flexible as working hours will fluctuate according to the business’s needs. The ideal candidate will be a polite, hard-working individual who can adapt to new environments and has a passion about delivering high quality guest services. The role reports to Night Manager and requires an individual who can conduct themselves in an organised and efficient manner. It is essential that all members of the team are well informed therefore it is crucial that the candidate demonstrates expert communication skills. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Have knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written - Be extremely knowledgeable regarding the company services, standards & products. - Be commercially and financially astute. - Provide exceptional customer service and unforgettable experience. To be a part of this eclectic yet elegant hotel collective, apply now and being a new journey with us.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

Assistant Manager - £30k+ pa (depending on experience), no weekend or evening working At Abokado we prepare delicious and nutritious meals including fresh salads, rice bowls, sushi, breakfast and organic coffee for our wonderful customers in locations in central London. What we offer: £30k+ pa (depending on experience) Mon-Fri only (no weekend or evening working) FT opportunity Guaranteed hours - 45hrs (no minimum hours contracts) Monthly salary payment Excellent training and environment Free delicious meals while on shift 50% off Abokado at all locations 28 days holiday (including bank holidays) Pension Great career prospects, opportunity to progress to GM (up to £40k pa salary) What we’re looking for: An experienced Assistant Manager who leads by example and never compromises on quality. You will work with the General Manager to drive the right behaviours which will lead to results. You’ll be hungry to prove yourself and assist the General Manager to drive sales. You’ll motivate your team to deliver quality and service for each and every customer, championing food safety and assisting in controlling cost. You’ll inspire your team to do the right thing every time because they will see you working with them shoulder to shoulder (this is a hands-on role!). You’ll also be on top of the day-to-day, too. It’s about maintaining a consistent and quality experience to customers. Delivering the highest standards, achieving ambitious targets and guiding your team so they can deliver each and every time. We're looking for someone with: Assistant Manager experience of 1 years + in a branded QSR environment Excellent customer service skills Proven track record of developing teams Excellent communication skills The ambition to grow The desire to make every customer leave happier than they arrive Energy and get it done attitude Positive attitude and high energy Reliability and punctuality Hard work and great team player Willingness to learn High standards and accuracy Happy with early starts - 6am is typical To apply: Please send your CV and a few words introducing yourself and why you want to join the Abokado family. We will then carry out a phone interview and if successful invite you to a trial the following day. If your trial is successful you’ll be offered a role and you can join immediately!

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Key Responsibilities: Food Preparation & Quality Control: - Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish. - Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing. - Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: - Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations. - Carry out health and safety compliance checks regularly, ensuring that all procedures are followed. - Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: - Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage. - Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: - Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations. - Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: - Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences. - Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: - Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting. - Strong understanding of food safety regulations and procedures. - Ability to work efficiently in a fast-paced environment while maintaining high standards. - Strong teamwork and communication skills, with a positive, solution-oriented attitude. - Flexibility with working hours, including mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly wage. - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - Paid holiday entitlement. - Opportunities for career development and progression. - A supportive and inclusive work environment with recognition programmes like “Champion of the Month.” Other Details: - Experience: Required, with a minimum of 1 year in a similar role preferred. - Languages: English required; additional languages are a plus. - Employment: Full-time, flexible schedules available. - Schedule: Monday to Sunday, with shifts scheduled across all locations. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!

You Should Apply If You Are: Customer-focused and skilled at developing lasting customer relationships. Capable of providing quality backup support for the rest of the team. An experienced mechanic, qualified to at least Cytech Level 2 (Level 3 preferred) or equivalent. Familiar with E-bikes (preferred). Methodical, with a high level of accuracy and attention to detail. A proactive problem solver with a "can-do" attitude. Able to work effectively under pressure, especially during high seasonal workloads. Proficient in working with hydraulic brake systems, electronic gear shifting, e-bike maintenance, suspension servicing, and wheel building, with a strong ability to learn quickly on the job. Eager to learn and develop technical knowledge. Familiar with POS and workshop booking software. Remote Work: No Responsibilities: Perform routine maintenance and repairs on bicycles, ensuring optimal performance and safety. Utilize hand and power tools to diagnose and resolve mechanical issues. Assist customers with bike-related inquiries and provide expert advice on repairs and upgrades. Lift and maneuver heavy bicycle components as needed during repairs. Maintain a clean and organized workspace, adhering to safety protocols. Stay updated on the latest bicycle technologies and repair techniques. Must-Haves: More than 3 years of workshop trade experience. Understanding of trade suppliers and knowledge of sourcing branded parts. Strong customer relationship skills. Familiarity with EPOS bicycle workshop management systems. Cytech Level 2 or above, or relevant training. If you are passionate about bicycles, have the required skills, and want to be part of a dynamic team, we would love to hear from you!

Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a coffee enthusiast with a passion for creating delightful experiences? We’re a family-run business excited to open our new cupcake and coffee shop, and we’re on the hunt for an, energetic and friendly Barista to join our awesome team! In this role, you'll whip up delicious beverages and serve smiles to our wonderful guests. If you love coffee culture and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment. Key Responsibilities: ● Prepare and serve a variety of coffee beverages (espresso, lattes, cappuccinos) and teas according to standard recipes. ● Greet and interact with customers in a friendly and welcoming manner, taking orders and providing menu recommendations. ● Operate and maintain coffee machines, equipment and grinders. ● Handle transactions using a point-of-sale (POS) system, processing payments and managing cash registers accurately. ● Maintain cleanliness of the workspace, including coffee machines, counters, and seating areas. ● Ensure stock levels of coffee beans, milk, syrups, and other ingredients are maintained, restocking as necessary. ● Adhere to health and safety regulations, including proper food handling and sanitation procedures. ● Collaborate with team members to ensure smooth and efficient service during peak hours. ● Handle customer feedback or complaints professionally, escalating issues when necessary. Experience, skills and requirements: ● Previous experience as a Barista ● Knowledge of coffee preparation and espresso equipment is desirable ● Excellent communication and interpersonal skills ● Strong attention to detail and ability to multitask in a fast-paced environment. ● Basic math skills for cash handling and transactions. ● Ability to stand for long periods ● Ability to work flexible hours, including weekends and holidays ● Level 2 Food & Hygiene Certificate WAGES DEPEND ON EXPERIENCE

We are looking for a high energy experienced supervisor. Heard is growing fast and we are looking for great people who love to work in a fast environment. HEARD is pioneering a new era of fast food. Founded by 2 Michelin-starred Chef Jordan Bailey, we are a produce-first concept focused on sustainability, exceptional ingredients, and culinary precision. Our mission is to elevate fast food by delivering world-class flavour and service in a dynamic, busy environment As a Supervisor You’ll help create memorable guest experiences by upholding our standards, supporting your team, and bringing positive energy to every shift. Key Responsibilities Provide attentive, high-quality service to all guests Support your team during busy periods with clear communication and teamwork Always maintain cleanliness and organisation on the floor Ensure orders are taken accurately and delivered promptly Be knowledgeable about the menu and able to answer guest questions confidently Communicate guest feedback and any issues to management as needed Requirements Previous experience in a customer-facing role in hospitality A positive attitude and willingness to learn Strong communication and interpersonal skills Ability to stay calm and efficient under pressure Reliable, punctual, and a team player Basic understanding of food safety practices Why Join Us? Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.

Job overview : The Housekeeping department is key to ensuring that the guest feels secure, safe in knowledge that their room is treated with care, preparations for the guest arrivals in done correctly and in time, plus that any additional requests such as additional towels, and maintenance repairs are completed swiftly and to a very high standard. As a Room Attendant you will be responsible for providing the highest standards of customer care, greeting and acknowledging each guest which a smile. Duties and responsibilities : · Ensure that all bedroom and bathroom areas are cleaned to highest of standards · Additional guest requirements are actioned swiftly and ensuring the guest is satisfied. · This vital role will include changing of bedrooms for a swift change around working to tight timelines, with the support of a Housekeeping porter and supervisor · The ability to work flexible working hours to match the needs of the hotel · Great organisational skills and work successfully as part of a wider team · Report maintenance issues on [insert the name of the programme we use] · Complete deep cleaning when required by the floor supervisor · To attend training and departmental meetings as requested · To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel · Follow Health and Safety processes and procedures · To take care all of all Hotel equipment required to carry out duties and to report defects immediately · To do this job well, you’ll be a details person: someone who walks into a room and takes a second to spot a curtain that needs straightening or a bedsheet that needs smoothing. · Beyond an eye for detail, this role calls for a thoughtful nature: our best Room Attendants are those who look for ways to please our guests, sometimes in unexpected ways. · Any other reasonable request from the supervisor, Head Housekeeper or Executive Housekeeper Key performance indicators: · Attention to details · Someone who is passionate about exceeding guest expectation · Confident team player who can create and maintain a positive attitude with a CAN-DO mentality · Team player · Ability to work to strict timescales · Comfortable to work in a high pressurised environment · Ability to smile at all times · This role requires an element of manual handling Skills: · Previous experience of working within a similar environment is desirable · A basic command of English is preferable Benefits: · Meals on duty · Staff uniform · Company pension contribution after you passing your probation period · Recommend a friend reward scheme (Please note: This is a full time position. Only full time application will be considered) · 20 days holiday plus 8 bank holidays · Dry cleaning of your uniform (if applicable) · Training fund assistance of NVQ’s · Awards and Recognition Programme · Seasonal annual parties · Staff rate with IHG hotels globally

Job Title: Warehouse Manager Ready to step into an amazing career? Join us in a leading role as Warehouse Manager. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. What you will do: You have to manage storage and warehousing plan, organise, and co-ordinate the activities and resources necessary for the safe and efficient receipt, storage and warehousing of goods and for the maintenance of stocks at an optimal level. Lead and manage an assistant manager, Supervisors and a growing team of warehouse staff, providing clear daily instructions and expectations. Ensuring that staffing levels for both warehouse operations and deliveries by managing staff rotas effectively. Prioritise picking and dispatch of goods, ensuring timely and accurate fulfilment. Handle returns and customer disputes professionally and efficiently. Work closely with customer service teams to resolve customer issues promptly. Manage the booking of containers and other door deliveries to the warehouse. Supervise the receipt and inspection of incoming goods to ensure that accurate records are maintained. Ensure compliance with all Health & Safety policies and procedures within the warehouse. Oversee all stock control processes, including replenishment, goods in, and dispatch. Take the lead with the yearly warehouse stocktake. Manage warehouse equipment, stationery orders, and operational supplies. Ensure all orders are dispatched accurately and on schedule. Generate reports and statistics on warehouse operations as required. What You Will Need to Have: Proven experience in a warehouse management role. Excellent organisational and planning skills to manage stock and deliveries. Good knowledge of stock control. Experience in handling customer disputes and returns professionally. Strong understanding of Health & Safety legislation and compliance requirements. Ability to produce reports and operational statistics Strong problem-solving skills and ability to work under pressure. Experience using Microsoft Office, warehouse management systems (WMS). Excellent communication skills with the ability to liaise with internal and external customers. What You’ll Get in Return · Working with us is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. · Competitive remuneration package of £40,000 and paid holidays · Permanent job · Training and ongoing continuous professional developments. Once your application has been reviewed if it matches to the requirements of the role we will get in touch to chat about your application. The process will include a telephone interview. We look forward to receiving your application.

Position: Marketing Manager Location: Suite 103c, First Floor, City Gate House, 246-250 Romford Road, London, E7 9HZ Job type: Full-Time, Permanent Salary: Up to £37,000 - £39,000 dependent on experience (plus bonus structure) Responsibilities: - Development and implementation of agreed strategies; supporting client’s business objectives - Management of projects from concept through to delivery, always working to best practice - Excellent understanding of digital platforms, with proven track record - Devise and implement a marketing strategy designed to raise the agencies profile - Creative and constructive contributions to meetings with a confidence to challenge - Supporting team members and managing third party suppliers - New business support from finding an opportunity, developing the tender, contributing to the creative process and presenting - Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs - Ensure that all marketing content and activities comply with regulatory requirements - Manage and track all marketing related reporting - Discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements - Establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs - Collates and interprets findings of market research and presents results to clients - Discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments - Briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications. ** About you:** - At least three years’ experience within the relevant field - Excellent knowledge of website platforms, user experience, content management systems, SEO and PPC/AdWords strategies - Strong experience of CRM with marketing providers, such as HubSpot - Ability to manage multiple projects simultaneously - An excellent understanding of the digital industry - Ability to build and maintain strong client and team relationships - Confident communicator and presenter at all levels, with excellent interpersonal skills

Start Date: Immediate Starts Available Earning Potential: Unlimited – Uncapped Commission Structure Are you looking for a fresh start or a new career path with no experience required? Ready to learn, grow, and earn what you deserve? We want to hear from YOU! 🚀 About the Role: We're on the lookout for ambitious, outgoing, and self-motivated individuals to join our dynamic Sales & Customer Service team. This is a fantastic opportunity for anyone eager to kick-start a career in sales, customer relations, or business development — no previous experience needed! 💼 What You’ll Be Doing: Representing clients and brands with professionalism and enthusiasm Engaging with customers to understand their needs and provide tailored solutions Delivering exceptional customer service and building long-lasting relationships Participating in our structured Business Development Program Traveling for events, client meetings, or campaign launches 🌱 What We Offer: Unlimited earning potential with uncapped opportunities! Comprehensive training and coaching from industry experts A supportive team environment focused on personal and professional growth Fast-track progression opportunities into leadership and management roles Fun, social team culture with regular networking events and team outings Opportunities to travel nationally and internationally ✅ What We’re Looking For: A positive, can-do attitude and great communication skills A passion for people and delivering outstanding service Willingness to learn and a strong work ethic No previous experience? No problem! We provide all the training you need This is more than just a job — it’s a career opportunity with no limits. If you're ready to grow, achieve, and be part of something exciting, apply now and start your journey with us!

We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. At Coqfighter we are passionate about food and are determined to serve the best chicken in London and beyond! What we are looking for: - To be passionate about great food, quality service and hospitality. - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of a busy service in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability Your Skills: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritise tasks effectively - Strong communication and interpersonal skills You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Amazing Staff meal Referral scheme

We are a vibrant busy pub in the Shoreditch Area. We are known for our exceptional service, lively atmosphere and delicious drinks. We are looking for friendly, enthusiastic and customer focused supervisors with cocktail and Craft beer knowledge to join our team. shifts include weekdays and weekends Experience is a must.

Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount

Job Title: Barista Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honoured with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Overview: Join the vibrant team at Hafiz Mustafa 1864, a prestigious establishment with a rich history dating back to 1864. We are seeking skilled Baristas who are passionate about coffee and providing exceptional customer service. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: Prepare and serve coffee and other drinks that meet our company's quality standards. Maintain a clean and organized work area. Manage inventory and restock coffee bar supplies. Operate coffee equipment with expertise and care. Ensure compliance with health and safety regulations. Requirements: - Proven experience as a Barista or similar role in the hospitality industry. - Excellent communication skills and a friendly, outgoing demeanor. - Ability to work efficiently under pressure. - Passionate about coffee with a desire to improve skills continually. - Knowledge of sanitation regulations. - Flexibility to work various shifts, including weekends and holidays. Benefits : - Competitive annual salary - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Type: Full-time Pay: £12-13 per hour Work authorisation: United Kingdom (required) Work Location: In person

We are looking for a passionate, enthusiastic and flexible person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills, and even join the management team. Weekend availability is required. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch

Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week ** Responsibilities:** - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas ** Requirements:** - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed ** Benefits:** - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

Your main duties:  • Developing and creating vegan pastries, desserts, and baked goods that align with the cafe’s plant-based focus. • Experimenting with and utilizing a variety of non-animal-based ingredients to produce high-quality,flavorful, and visually appealing pastries. • Collaborating with the Head Chef to design and update the dessert menu, ensuring seasonal and customer preferences are incorporated. • Maintaining high standards of hygiene and food safety, ensuring all products are prepared and stored in compliance with health regulations. • Monitoring stock levels for baking ingredients and placing orders as necessary to ensure continuous production. Cleaning & Hygiene • Maintaining cleanliness of kitchen surfaces, equipment, and utensils • Following food safety and hygiene regulations at all times • Storing food properly to prevent contamination and spoilage • Washing and sanitizing kitchen tools and ensuring proper waste disposal Stock & Inventory Management • Checking and organizing food deliveries, ensuring freshness and quality • Monitoring stock levels and reporting shortages to the head chef • Rotating stock to minimize waste and ensure proper usage of ingredients Health & Safety Compliance • Adhering to all health and safety regulations in the kitchen • Reporting any kitchen hazards or equipment malfunctions • Using kitchen equipment safely and correctly

option to apply for supervisor roles. Waitress/ Waiter responsibility. Greeting and serving customer, providing detailed informations on menus, multi-tasking various front of the house duties. Ultimately, is to provide our Guests an excellent overall dining experience. at Pierino we take extra care of our employees. We are looking for someone who has a can do attitude and can work in a diverse team. Experience required. Be part of a friendly and collaborative team and boost your skill set in a successful London restaurant. Full time//Part time - opportunity to progress to higher positions experience working in a fast pace environment preferably speaking another language is preferred the role can be a hybrid barista and waiter position

Overview DONDON DINING LTD, trading as Buy & Bite, is looking for a proactive and hands-on Restaurant Manager to oversee the daily operations of our fast-paced, modern Asian eatery. The Restaurant Manager will be responsible for ensuring smooth front- and back-of-house operations, upholding high standards in food quality, service, hygiene, and brand presentation. This role requires strong leadership, operational focus, and a commitment to excellent customer service. The ideal candidate will lead the team to maintain consistent performance, ensure customer satisfaction, and support the restaurant’s growth in both dine-in service and delivery through HungryPanda. Key Responsibilities · Manage day-to-day operations of the restaurant, including staffing, inventory, cleanliness, and service flow · Lead, train, and motivate front-of-house and kitchen staff to deliver consistent food quality and excellent customer experience · Ensure full compliance with company policies and food safety regulations · Monitor inventory and coordinate with suppliers for timely restocking · Oversee staff scheduling, attendance, and in-store coordination · Handle and fulfil online orders through the HungryPanda delivery platform · Maintain overall shop presentation in line with brand standards · Address and resolve customer feedback and complaints professionally · Provide regular performance and sales updates to company management Requirements · Previous experience in restaurant or café management, preferably in fast-casual or Asian cuisine concepts · Strong leadership and team management skills · Excellent communication and organisational abilities · Familiarity with POS systems and HungryPanda platform operations · Fluent in English; Mandarin or Cantonese is a plus but not required · Willingness to work flexible hours, including weekends and peak periods

We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. As a key member of our hospitality environment, you will be responsible for providing exceptional service to our patrons while ensuring a welcoming atmosphere. Your role will involve preparing and serving beverages, maintaining cleanliness, and contributing to the overall guest experience. Responsibilities Prepare and serve a variety of alcoholic and non-alcoholic beverages in accordance with established recipes and standards. Engage with customers, taking orders and providing recommendations to enhance their experience. Maintain cleanliness and organisation of the bar area, including washing glassware and cleaning surfaces. Ensure compliance with food safety regulations and responsible alcohol service practices. Handle cash transactions accurately, demonstrating basic maths skills for processing payments. Collaborate with kitchen staff to ensure timely service of food orders when applicable. Manage time effectively during busy periods to ensure efficient service delivery. Assist in restocking supplies as needed and report any inventory shortages to management. Qualifications Previous experience in a restaurant or bar setting is preferred but not essential; training will be provided. Strong interpersonal skills with a passion for hospitality and customer service. Basic maths skills for handling cash transactions accurately. Knowledge of food safety practices is advantageous. Ability to work well under pressure in a fast-paced environment while maintaining attention to detail. Excellent time management skills to prioritise tasks effectively during busy shifts. A positive attitude and willingness to help both customers and team members alike. Join us in creating memorable experiences for our guests while working in a dynamic team environment! Job Types: Full-time, Part-time, Permanent Pay: £11.00-£13.00 per hour Expected hours: 30 – 50 per week Additional pay: Loyalty bonus Performance bonus Benefits: Company pension Discounted or free food Employee discount Store discount Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday Night shift Overtime Weekend availability

Lead Waiter / Waitress Job Description: As a Lead Waiter/Waitress at Crudo, you are responsible for overseeing the service staff and ensuring that all aspects of the dining experience meet our high standards. You will assist with training new staff, manage customer interactions, and help coordinate service to ensure a seamless operation. Responsibilities: - Service Execution & Leadership: Serve food and beverages promptly and accurately and support other members of the wait staff during shifts - Training: Assist in training new wait staff on service protocols and customer service standards. - Service Oversight: Monitor and ensure timely delivery of orders and address any service issues. - Customer Engagement: Handle complex customer inquiries and complaints, ensuring a positive dining experience. - Quality Control: Ensure that food and beverages are presented according to restaurant standards. - Shift Coordination: Help coordinate shift activities and assignments to ensure efficient service. - Reporting: Provide feedback to management on service issues, staff performance, and customer feedback. Progression to Restaurant Supervisor: - Demonstrate strong leadership and organisational skills. - Successfully train and mentor new staff members. - Show proficiency in managing service operations and addressing customer issues effectively. - Exhibit a deep understanding of restaurant operations and the ability to take initiative.

We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software

Are you a passionate in electrical and electronic equipment? We are looking for Sales Specialist- Test & Measurement Equipment ( UK). Responsibilities: · Build customer relationships: Maintain a relationship of trust and satisfaction with distributors and end customers. Support distributors activities and ensuring their loyalty to KPS. Present and promote KPS products to distributors, during breakfast days, trainings and visiting end customers. Carry out point-of-sale events and end-customer visits independently or jointly with distributors. Follow up with customers and maintain long-term commercial relationships with both distributors and end users. · Business Growth: Identify and contact potential customers in the assigned area, identifying, classifying, and qualifying leads to determine their potential as clients. Promote and present campaigns, new products, etc., at the point of sale and maintain the brand image and corporate identity at those locations (displays, brochures…). Frequent travel within the UK and occasionally internationally. · Technical Advice: Resolve issues at the sales point or with the end customer. Provide pre-sales and post-sales technical support to the distributor. Provide pre-sales and post-sales technical support to the end customer. Ensure that end customers have a positive experience with KPS products. · Training and Development: Train sales point staff on the KPS product range. Contact professional associations, colleges, etc., to conduct training sessions aimed at showcasing the KPS range. · Daily Follow-up: Prepare activity reports (HubSpot, internal process). Manage follow-up on assigned objectives.

We are seeking a friendly and efficient Waitress to join our team. The ideal candidate will provide excellent customer service, take orders, serve food and beverages, and ensure a pleasant dining experience for guests. The Waitress should have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Greet and seat customers in a friendly and professional manner. Present menus, answer questions, and make recommendations on food and beverages. Take accurate food and drink orders and relay them to the kitchen and bar staff. Serve food and beverages promptly and efficiently. Check in with customers to ensure satisfaction and address any concerns. Process payments and handle cash or card transactions. Maintain cleanliness and organization of tables, dining areas, and service stations. Follow all health and safety regulations. Assist in setting up and closing down the restaurant as needed. Requirements: Previous experience as a Waitress or in a customer service role preferred. Strong communication and interpersonal skills. Ability to work well under pressure in a fast-paced environment. Excellent multitasking and time management abilities. Basic math skills for handling payments. Flexibility to work evenings, weekends, and holidays. A positive attitude and a team-oriented mindset. Benefits: Competitive salary plus tips. Employee discounts. Flexible working hours. Opportunities for career growth and training.

Job Description: We are seeking a skilled and passionate Cook to join our culinary team. As a Cook, you will be responsible for preparing and cooking a variety of dishes, ensuring the highest quality and presentation standards. Our main dishes are desserts and Breakfast. Your primary responsibilities will include: Key Responsibilities: - Food Preparation: Prepare and cook menu items according to our recipes and quality standards. This includes cutting, chopping, marinating, and seasoning ingredients. - Menu Planning: Collaborate with the chef to plan and develop new dishes and menu items based on seasonal availability and customer preferences. - Food Safety: Adhere to proper food handling, sanitation, and safety guidelines to ensure the health and well-being of our customers and staff members. - Quality Control: Maintain consistent taste and presentation of all dishes. Conduct regular quality checks to ensure customer satisfaction. - Inventory Management: Monitor and manage inventory levels of kitchen supplies, ingredients, and equipment. Place orders as needed to replenish stock. - Collaboration: Work closely with kitchen staff to coordinate food orders and maintain a clean and organized kitchen environment. Qualifications: - Proven experience as a Cook in a professional kitchen environment. - Knowledge of various cooking methods, ingredients, equipment, and procedures. - Ability to work in a fast-paced, high-pressure environment. - Strong attention to detail and excellent time management skills. - Knowledge of food safety and sanitation regulations. - Ability to work collaboratively in a team and communicate effectively.

We have a fantastic opportunity for a motivated and hardworking Assistant bar manager for a private hire venue. With guest satisfaction at the forefront of what we do, you will assist in the smooth and efficient running of corporate events, birthday parties and weddings working alongside the bar manager to consistently deliver a high standard of service and customer satisfaction. You must have Experiance in helping to manage a busy bar and events such as weddings and corporate events.

Experience is necessary. This is not an entry level position. You must have a clear telephone manner, your first interview will be video call. I am an engineer and I work from a beautiful workshop in Hackney with a team of 4. Four or Five days a week I'm in my workshop and I need assistance on keeping my work for and personal and business life organised to help me concentrate at my profession as a creative designer and builder of many many things. In my past two years I have built commercial shops, theatre sets, TV studios, camper vans, and even a piano cocktail bar. Most of it needs to be put up on my Instagram but for what I have put up you can check it out Calendar management and customer conversation is important. I have a solid drive for the creativity I pour into my work. In your day you'll sort out the dogs walking, arrange packages and deliveries and keep my events calendar organised and up to date with the right platforms. Property management is also on the list with cleaners, admin and ordering. I need scheduled in with coaching and therapy as well each week and it should not disrupt whatever work flow I have scheduled either. Billing and accounting is also a super help to keep me organised. Should you be interested in assisting me please reach out.

A part time Kitchen Porter to be added in our restaurant rota. Shifts are required at lunch or/and dinner. Base Pay ( minimum wage) plus a share of Service Charge. We do accept only proved and skilled Kitchen Porters. Summary of position & key attributes As a kitchen porter, you will provide support to all areas of the kitchen in order to maintain standards of service and cleanliness. You will be able to follow instructions and execute tasks in an efficient and timely manner. We are looking for a self-driven individual who strives for excellence with experience in the hospitality industry. Duties & Responsibilities The general cleaning of the kitchen including sweeping and mopping floors and customers toilets. Removing kitchen waste and disposing of it properly . Performing provided daily and weekly cleaning schedules. Washing dishes like cutlery, pots, cutting boards and pans both by hand Loading and unloading of the dishwasher. Cleaning cooking equipment like cookers, food mixers Supporting the Chefs with Basic food preparation like washing, peeling and cutting ingredients, if requested. Providing assistance to all kitchen staff, as needed. Skills and desired qualifications Excellent time management Ability to work under pressure Awareness of manual handling techniques (training provided) Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety (training provided) Always looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail with excellent written and verbal communication skills Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered at the minimum wage plus a share of the service charge distribution.

We are looking for enthusiastic and customer-focused supervisor to join our team ! Please only apply if you have supervisory experience in a hospitality business. As a member of our team, you will be responsible for delivering excellent service to our dine-in customers but also able to manage high volume of delivery and take/away orders. You also must be a team player and lead by example We are proud of what we do and we expect the same from our team. You will need: - to be flexible and have previous experience in customer-facing role - be an excellent communicator and good at managing a team - be able to work under pressure - positive and friendly attitude - knowledge of food and drinks service We offer supportive and fun working environment with loads of career opportunities.

Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 35-40 hours / week - Location: 138 St John's Wood High Street Pay £12.25/ hour plus Tips

Job Role: Senior Hairdresser and/ or Colourist Job Types: Full-time, Part-time Salary: upto 13- £16: 00 (negotiable) /hour + uncapped commission earning potential (o Benefits: Bonus scheme Colour, Afro, Fashion cuts, styling and Management Training Provided Sales commission on products Keep 100% tips Who we are: Chop Chop is looking to strengthen our team, with talented, passionate, humble and hungry to succeed go-getters. If this resonates with you - then you should apply! We are a young and exciting company with big plans. We opened 3 salons in prime London locations in the last 4 years and plan is to keep growing! We value individuality and honour team spirit above all else. Our team is diverse and come from all over the world, so it's never a dull moment at the Chop. Most importantly, we believe in continuous improvement and that's why we invest in learning and development for all of our team mates. In the industry we have been described as, ‘the most exciting and disruptive salon and barbering service according to magazines such as, Dazed, Grazia, GQ, Stylist and HJ etc. Our approach to customers - We are an inclusive business, rich in diversity. Our prices are gender neutral and it doesn't matter what our customers' ethnicities are - we endeavour to cater to all hair types. Working at Chop Chop looks like: Hourly wage plus sales commission on products and service upgrades, available from the start, with an uncapped potential to earn. We have a variety of job roles available, including Colourist, Stylist and Barber opportunities Flexible working arrangements, work/life balance and varying shifts available Salon locations are Old Street in Shoreditch, Wembley Park and Harrow Road, Camden. Up-skilling and creative opportunities are available for everyone; we encourage all our stylists to better themselves and strive to reach their full potential. Hard working but super fun environment Good tips and you keep what you make Who you are: NVQ Level 2 or Equivalent -Passionate team player -Competent in all aspects of hairdressing (experience afro hair -would be advantageous but not necessary) -3 year minimum experience working on the floor -Ability to work in a fast paced and high energy environment -Fluent in English and living in London

Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Live True London is looking for you! A talented creative hairdresser. Overview We are Live True London. We have 4 salons in Clapham, Brixton, Vauxhall and Soho. We are now looking to grow our teams and open in new locations, with exciting new openings and franchise opportunities coming soon! We believe our purpose is to empower people. We want to empower our teams to be creative and to pursue their dream career with us. Fun is at the core of how we work. We are creative and authentic in all that we do. We want to be a confident and strong voice for “positive change”. We are looking for: A fully qualified hairdresser, either on an employed basis or self-employed contract, who can grow a loyal clientele base, maintain a busy column, and improve performance on an ongoing basis. What you can expect from us · An above industry standard commission structure. · Investment in your ongoing development with a bespoke education journey. · A supportive environment where you can excel and thrive in your craft. · Opportunities to participate in industry events, photoshoots & educator training. · Education through Live True London Educators, L’Oréal Academy, ColorWow, Beauty Works, Zen, FUL and more! Our benefits: · Uncapped unlimited commission and high earnings to unlock your potential with us · Industry leading retail commission brackets (with up to 40% commission on retail sales!) · Salon employment or self-employed contract · 28 days annual leave (Pro rata) · Flexible working pattern · Company Pension Scheme · Mental health and wellbeing support available 24/7, 365 days a year from qualified professionals fully funded by the Company · Personalised learning and development program · Cutting edge training from industry leading experts · Opportunities for growing your career in hairdressing through art team opportunities, becoming an educator, working with world class brands for product launches and events, haircare product development and testing, managing a salon and head office progression and franchising · Exclusive company discounts · Recommend a friend scheme - £500 What you will be doing · Growing and maintaining a busy column of loyal, high value clients. · Demonstrating excellent technical capability. · Wowing clients with your customer service skills. · Showing desire, dedication, and passion for learning. · Achieving agreed personal & professional goals. We are dedicated to providing the best training in the industry; therefore, we welcome applications of all levels and experiences to strengthen our diverse team. If you want to be part of an exciting and growing company, please send your CV to us and we will be in touch shortly. SPONSORSHIP NOT AVAILABLE Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Tips Benefits: Casual dress Company events Company pension Employee discount Health & wellbeing programme Language training provided Profit sharing Referral programme Store discount Flexible language requirement: English not required Schedule: 10 hour shift 8 hour shift Day shift Work authorisation: United Kingdom (required)

Assistant Manager – Founder led business £33,000-£35,000pa PLUS up to 30% KPI based bonus 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for an assistant manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our Assistant Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Assistant Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: •⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. •⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. •⁠ ⁠Ensure adherence to health and safety regulations. •⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. •⁠ ⁠Monitor financial performance, including sales, costs, and budgets. •⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: •⁠ ⁠Management experience within counter service / QSR sites. •⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. •⁠ ⁠Excellent organisational and communication skills. •⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. •⁠ ⁠Strong understanding of financials, particularly GP and labour controls •⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure •⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: •⁠ ⁠Competitive salary and benefits. •⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs •⁠ ⁠A supportive and fun work environment. •⁠ ⁠Opportunities for professional growth and development.

We’re looking for a charismatic and talented senior waiter/waitress to join the team at Crispin. Crispin is a neighbourhood restaurant, between the city and Spitalfields, East London. We bring inventive, ingredient led dishes with a bright, buzzy and slick service. Our team are fun, inclusive and reputable; general manager Alessandra Pertusati and Lewis de Haas, executive chef, work with the team to deliver an exceptional guest experience. The role You'll have a passion for great food and wine, have several years experience in Front Of House, be highly organised and demonstrate a natural flair for customer service. Confidence to smoothly handle a busy service is key. The requirements - Generous, kind and dedicated human being - A passion for delivering an exceptional guest experience and a hunger to learn - Previous experience in a similar high end restaurant - Wine interest required; wine knowledge desired - Previous bar experience appreciated The benefits Full time position, 2 days off, including Sundays. The candidate can expect: - Up to £16 per hour, inclusive of service charge - Personal development plans - The opportunity to be yourself within an open, supportive environment - Free induction meal for 2 on arrival - 20% off retail wine price - Fairly managed rotas for balance - Opportunity to work with our wider teams at internal and external events with some seriously well-known brands, alongside other restaurants, collaborations, food fairs and weddings

101 West, Westbourne Grove We’re hiring a Chef to join the kitchen team at 101 West – a family-run bakery & deli in the heart of Westbourne Grove. At 101 West, we pride ourselves on fresh, flavourful food and creating a warm, welcoming environment for our customers. We're looking for a passionate, organised and hard-working individual to help us deliver that experience through our food. Your role will include: - Prepping ingredients for daily service - Preparing and managing our breakfast menu - Creating fresh salads and simple meat/fish/chicken dishes for the deli counter - Keeping the kitchen clean, organised and running smoothly - Supporting and working within a small team of 2–3 people - General kitchen duties as needed About you: - You’re comfortable in a fast-paced kitchen - You’re organised and clean in your work - You enjoy working as part of a tight-knit team - Experience in a deli, café, or small kitchen preferred, but not essential if you’re eager and willing to learn What we offer: - A friendly, supportive work environment - Consistent daytime hours - A chance to be part of a neighbourhood spot that values quality and community

🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍‍♀️ Reports To : Danielle, Salon Owner 🧑‍🤝‍🧑 Supervises : Nail Techs, Hair Stylists, Front Desk

At Kennedy’s of Barbican, the roles of waiter and sales assistant are integral to delivering the restaurant’s reputation for friendly, efficient service in its casual, welcoming atmosphere. Based on typical responsibilities for these roles in a traditional British restaurant like Kennedy’s, here’s a description of each: **Waiter Role** - Customer Interaction : Waiters greet and seat customers, creating a warm and approachable vibe. They take orders, explain menu items (e.g., fish and chips, pies, or vegetarian options), and offer recommendations, ensuring diners feel informed about the fresh, sustainable seafood and other dishes. - Food and Beverage Service : They serve food and drinks promptly, ensuring dishes like cod with hand-cut chips or sticky toffee pudding are presented well. Waiters also handle special requests, such as dietary accommodations, and check in with guests to ensure satisfaction. - Table Management : Responsibilities include setting tables, clearing plates, and maintaining a clean dining area, both indoors and on the outdoor terrace. During busy periods, like the Whitecross Street food market rush, waiters manage multiple tables efficiently. - Team Coordination : Waiters liaise with kitchen staff to ensure accurate and timely order delivery. They may also assist with takeaway orders, coordinating with delivery platforms like Just Eat or Uber Eats. - Upselling and Engagement : They promote specials, desserts, or drinks to enhance the dining experience and boost sales, while maintaining a friendly, non-pushy demeanor. - Skills and Qualities : Waiters need strong communication, multitasking, and customer service skills. Patience and adaptability are key, especially during peak times when service can slow due to high demand, as noted in some reviews. Knowledge of British cuisine and the menu’s offerings is essential. **Sales Assistant Role** - Takeaway and Counter Service : At Kennedy’s, a sales assistant likely focuses on the takeaway side, handling walk-in orders for fish and chips, pies, or burgers. They ensure orders are accurately prepared, packaged, and handed over promptly. - Customer Interaction : They engage with customers at the counter, answering questions about the menu, portion sizes, or prices (e.g., fish and chips at ~£11.95). They may also process payments and manage phone bookings for dine-in or takeaway. - Order Coordination : Sales assistants work with delivery platforms, ensuring orders are correctly assigned to drivers for services like Deliveroo or Uber Eats. They may also handle online order inquiries. - Stock and Display Management : They ensure the counter area is clean and well-stocked with condiments (e.g., Heinz sauces) and takeaway supplies. They may assist with displaying menu items or specials to attract customers. - Skills and Qualities : This role requires efficiency, attention to detail, and strong interpersonal skills. Sales assistants must handle fast-paced environments, especially during busy market hours, and be comfortable with digital order systems. **Shared Aspects** - Both roles contribute to Kennedy’s reputation for down-to-earth, welcoming service, as highlighted in reviews. They require teamwork, as staff collaborate to manage the restaurant’s open-plan dining area, outdoor terrace, and takeaway operations. - Work Environment : The roles involve working in a lively setting near the Barbican Centre, with shifts covering Monday to Thursday and Saturday (12:00 AM–9:30 PM), Friday (12:00 AM–10:00 PM), or Sunday (12:00 PM–9:00 PM). Flexibility is needed for evening and weekend shifts. - Qualifications : No formal qualifications are typically required, but prior experience in hospitality, a friendly demeanor, and the ability to handle a diverse customer base (locals, tourists, families) are valued.

Fisherman Greenwich is looking for enthusiastic, reliable individuals to join our team! Whether you’re starting out or ready to take on a leadership role, we have flexible positions available for Team Members, Shift Supervisors, and Team Leaders. About the Roles: Team Member: Help prepare and serve delicious fish and chips, provide excellent customer service, and keep the shop running smoothly. No experience needed—we provide full training! Shift Supervisor: Support daily operations by leading the team during shifts, ensuring great service, and assisting with shop management. Ideal for those ready to step into a leadership role. Team Leader: Manage shifts, lead the team, handle customer enquiries, and help improve our service and operations. Leadership experience is a bonus, but we offer training to help you grow. What We Offer: Competitive pay from £8 to £10 per hour based on role and experience Flexible working hours (evenings, weekends, part-time, and full-time) Friendly, supportive team environment Full training and opportunities for career growth What We’re Looking For: Positive attitude and willingness to learn Reliable and hardworking team players Good communication skills Flexibility to work evenings and weekends How to Apply: Please send us a message with: Your availability (days/times you can work) Whether you're looking for part-time or full-time Where you're based and how far you are from Greenwich We’ll be in touch to arrange a quick chat!

About SoulEats: SoulEats is an exciting new cloud kitchen startup on a mission to bring soulful, vibrant vegan and vegetarian meals to food lovers everywhere. We’re looking for a talented part-time chef who’s passionate about vegetarian and vegan cooking and eager to grow with us from the ground up. This is your chance to be part of a fresh brand that combines soulful flavors with modern convenience, delivering wholesome food straight to customers’ doors. Job Type: Part-Time (Flexible hours, including evenings and weekends) What You’ll Do: Help develop and prepare a diverse menu of delicious vegan and vegetarian dishes, ensuring quality and consistency Work closely with the founding team to refine recipes and build a standout plant-based menu Maintain a clean, safe, and organized kitchen environment adhering to food safety standards Manage ingredient inventory and assist with sourcing fresh, quality produce Adapt quickly and efficiently to fluctuating order volumes as we launch and grow Help in packaging meals with care to ensure freshness for delivery What We’re Looking For: Experience as a chef or cook with a passion for vegan and vegetarian cuisine Excitement to join a startup and contribute creatively to menu development and kitchen processes Strong knowledge of food safety and hygiene practices Ability to work independently and as a collaborative team player Flexibility with part-time hours, including evenings and weekends Positive attitude, adaptability, and a love for soulful, wholesome food Why Join SoulEats Now? Be part of a brand-new, fast-growing cloud kitchen startup from day one. Have a direct impact on menu creation and kitchen operations Enjoy a flexible schedule tailored to your lifestyle Competitive pay with opportunities for growth as we scale Join a passionate, supportive team committed to bringing soulful plant-based food to the community Send your resume and a brief note about why you’re the perfect fit.

About Us: We are a well-established and growing dog walking business based in Hampstead, committed to delivering high-quality care and service to both dogs and their owners. As we expand, we are looking for a reliable and caring driver to join our morning transport team. The Role: As our Dog Transport Driver, you will play a vital role in our daily operations. You will be responsible for collecting dogs from clients’ homes and transporting them safely to the designated walking location, where they will be handed over to our professional dog walkers. This role is ideal for someone who genuinely loves dogs, is confident handling them, and enjoys engaging with clients in a professional and friendly manner. Key Responsibilities: - Drive to clients’ homes to collect dogs - Safely transport dogs in your vehicle to the designated walking location - Handle dogs with care and patience, ensuring their comfort and wellbeing during transit - Build positive relationships with clients and maintain a courteous, professional approach - Work closely with dog walkers and office staff to manage routes and timings efficiently - Keep your vehicle clean, secure, and safe for dog transport - Report any concerns related to dog behaviour, welfare, or communication with clients Requirements: - A valid UK driving licence with a clean driving record - If using your own vehicle: it must be pet-safe (preferably a van or car with fitted dog crates or a secure boot area) - Experience handling dogs of different sizes and temperaments - Punctual, dependable, and able to manage a consistent early morning schedule - Friendly, professional attitude and excellent communication skills - Ability to work as part of a team and follow operational procedures - Must live within a reasonable commuting distance of Hampstead/North West London Desirable (but not essential): - Previous experience in dog care, pet transport, or a customer-facing driving role What We Offer: - £15 per hour when using a company vehicle - £18 per hour when using your own suitable, pet-safe vehicle - Weekday morning shifts with a regular routine - A supportive, dog-loving working environment - Opportunity to become a valued member of a growing local business - Training provided on routes, procedures, and safe dog handling

We are seeking an experienced and dynamic Salon Manager to oversee the daily operations of our salon. The ideal candidate will possess strong leadership skills, a passion for the beauty industry, and the ability to create a welcoming environment for both clients and staff. As a Salon Manager, you will be responsible for ensuring exceptional customer service, managing a team of stylists, and driving sales to achieve business goals. Duties • Develop and implement sales strategies to achieve and exceed revenue targets • Lead and supervise staff to ensure high standards of service and professionalism. • Manage scheduling and appointments to optimise staff utilisation and client satisfaction. • Train and mentor staff in techniques, customer service, and product knowledge. • Oversee daily salon operations, ensuring efficiency and adherence to protocols • Implement marketing strategies to increase client retention and attract new customers. • Handle client inquiries, complaints, and feedback with excellent phone etiquette. • Monitor inventory levels and order supplies as needed to ensure smooth operations. • Ensure compliance with health and safety regulations within the salon. • Establish and maintain relationships with local businesses and event organisers to generate referrals. • Attend industry events and community gatherings to promote the salon and expand its network. • Collaborate with beauty influencers to enhance brand visibility Experience • Proven experience in a managerial role within the beauty or salon industry is essential. • Strong organisational skills with the ability to manage multiple tasks effectively. • Excellent time management skills to prioritise responsibilities efficiently. • Demonstrated leadership abilities with experience in team management and supervision. • Bilingual or multilingual skills are highly desirable for effective communication with diverse clientele. • A passion for sales with the ability to promote products and services effectively. If you are a motivated individual with a flair for leadership in the beauty sector, we invite you to apply for this exciting opportunity as our Salon Manager.

Taking and managing bookings, prioritising luxury customer service including greetings and advertising the salons services. Must have experience in managing booking systems as well as social media platforms. We are looking for someone to be the face of our salon that includes creating content as well as being involved in content needs to be flexible with hour's Must be expert in English speaking.

We are excited to be hiring for a Head Chef to join our small, friendly team from mid July.  Ellary’s is a neighbourhood restaurant in the heart of Brockley with an established customer base in a vibrant community. We have been trading in the area for almost 16 years and pride ourselves on our close ties with the community. We have a seasonal menu that we regularly change and we work with exciting produce & fantastic suppliers. We are a small, skilled team working in an open plan kitchen that allows for a great working relationship with front of house. The hours are around 45-48 per week and we are open from Wednesday evening through to Sunday lunch. Experience of running a kitchen is a must as well as a genuine love for food & hospitality and a personable nature. This is a creative role with set days off, minimal admin and minimal take home. With 3 evening shifts per week and a team of 3 other staff to manage this is the perfect role for a chef looking to work at a slower pace or a Sous Chef looking to make the next step up the ladder. If you are interested in joining our team please get in touch!

We are looking for an experienced chef de partie to join our team at AGORA. The ideal candidate will have experience working in fast paced and dynamic kitchens but most importantly take pride in the food you create. You’ll be cooking in a kitchen that cares about the food it sends out and be working with amazing, fresh produce from some of the best suppliers in the country alongside a well-established and tight knit team. AGORA is a vibrant restaurant inspired by the energy of Athens’s markets and streets, and the flavours of Greece and wider levant. Located in the heart of London’s thriving Borough Market, it is the latest project by the dcco. collective [ manteca, SMOKESTAK ]. A site within the world-famous London Bridge location has been thoughtfully restored with repurposed, natural materials evocative of the raw, Greek landscapes it is inspired by. At its centre, a custom-built rotisserie where whole animals are spit roasted over open fires, whilst hand pulled flatbreads and seasonal vegetables baste beneath. In the coals, pots of hearty, humble dishes gently stew, whilst nearby at the stone slab bar, cocktails are served alongside premium roasted coffee and rustic baked goods. Our cooking focuses on minimizing waste and maximising flavour by honouring the innovative, resourceful cooking techniques of the cultures behind it. Our hosting strives to match the hospitality of the warmth of these cultures, too. We are supplier led with evolving menus that showcase the best of the season. Responsibilities. Management of a section, including ordering for the section and prepping for service. Following and maintaining HACPP procedures. Supporting the wider kitchen team with daily tasks and processes. Being an ambassador for our brand through exceptional teamwork and fostering a supportive environment. Requirements. Previous experience in a similar environment. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension.

At Noya, we are dedicated to providing an exceptional dining experience that combines exquisite cuisine with a vibrant shisha lounge atmosphere. With a seating capacity of 300, we cater to a diverse clientele, ensuring that each guest leaves with memorable experiences. We are seeking a highly skilled and motivated Restaurant Manager to lead our operations and elevate our establishment to new heights. Position Overview: The Restaurant Manager will be responsible for the overall management and operation of the restaurant and shisha lounge. This role requires a seasoned professional with a strong background in hospitality management, exceptional leadership skills, and a proven track record in driving sales and enhancing guest satisfaction. Key Responsibilities: Operational Leadership: Oversee the daily operations of the restaurant and shisha lounge, ensuring seamless service delivery, high-quality food and beverage offerings, and adherence to health and safety regulations. Team Development: Recruit, train, and mentor a high-performing team, fostering a positive workplace culture that emphasizes teamwork, accountability, and continuous improvement. Sales and Marketing: Develop and execute innovative sales strategies and marketing initiatives to attract new customers and retain existing ones. Monitor market trends and competitor activities to identify opportunities for growth. Financial Management: Manage budgeting, forecasting, and financial reporting. Analyze financial performance, implement cost-control measures, and optimize profitability while maintaining exceptional service standards. Guest Experience: Ensure an outstanding guest experience by maintaining high service standards, addressing customer feedback promptly, and creating an inviting atmosphere that encourages repeat visits. Inventory and Supply Chain Management: Oversee inventory management, supplier negotiations, and procurement processes to ensure optimal stock levels and cost efficiency. Compliance and Standards: Ensure compliance with all regulatory requirements, including health and safety standards, licensing, and operational policies. Maintain cleanliness and organization throughout the establishment. Qualifications: - Bachelor’s or Similar degree in Hospitality Management, Business Administration, or a related field preferred. - Minimum of 5 YEARS of experience in restaurant or hospitality management, with a strong focus on high-volume operations. - Proven track record of driving sales growth and achieving financial targets. - Exceptional leadership and team-building skills, with the ability to motivate and inspire a diverse workforce. - Strong analytical and problem-solving abilities, with a keen attention to detail. - Excellent communication and interpersonal skills, with a guest-centric approach. - Proficiency in restaurant management software and POS systems. What We Offer: - Competitive salary commensurate with experience - Opportunities for professional development and career advancement within a growing company. - A dynamic and supportive work environment that values collaboration and innovation. Application Process: If you are a passionate and experienced hospitality professional looking to make a significant impact in a vibrant restaurant and lounge setting, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to US