Are you a business? Hire customer experience manager candidates in London
Welcome to the world of Chick ‘n’ Sours - the home of next level fried chicken, the Whole Fry (yep, a whole fried chicken!), sour cocktails & good vibes only. We are the OG’s of elevated fried chicken with two restaurants in London serving up some seriously crispy & tasty fried chicken creations with SE Asian inspired flavours since 2015. We also have a beautiful Food Truck bringing Chick 'n' Sours to festivals, music gigs, sporting events and food markets to name just a few! We have an independent spirit and a welcoming, inclusive culture. Our people are appreciated for who they and we treat everyone with kindness & respect. If that sounds like a bit of you then read on. We have a Assistant Manager position available in our original Dalston restaurant. This restaurant is a 30 covers local spot that has many regulars, as well as a big delivery side of the business. There is also a 24 seater secret bar in the basement for either extra diners or available for private hire. You’ll be reporting directly into our GM and support managing a team of 6-8 front of house. You’ll be required to run busy shifts and lead by example. This role requires someone with previous restaurant experience but may be your first step into management. We love to offer opportunities and see our teams develop. Our GM’s operate in a manner where they are running their restaurant as their own business so you’ll also get to learn all aspects of how to run a business should that be of interest for you in the future. We pay fortnightly, you’ll never work your birthday, your friends and family get 50% off and there’s opportunities to develop your skills in all areas of the restaurant business that interest you. As you can imagine, our OG restaurant in Dalston is very close to our hearts so the candidate must demonstrate a positive attitude & a passion for delivering exceptional customer experiences. If you are interested drop us a line and we look forward to hearing from you :)
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Assistant Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £36,000 per annum
The Barley Mow is part of the community in Belgravia. A home for the locals and tourists a like looking for quality offerings in a warm and comfortable environment. It is one of Cubitt House’s eight luxury pubs situated in Central London. If you are looking for the ultimate Pub and Restaurant experience The Barley Mow is the site for you. Led by our passionate Management team, we look to focus on customer experience and our amazing team. Why come work with us? - Up to 50% off dining in all our restaurants. - £14.44 starting hourly - Free to use Perkbox- Including discounts on our favourite brands, yoga classes and access to counselling and well being support - Training and development - Length of service rewards - Refer a friend rewards - Supplier Trips - Career Development, following in the footsteps of many of the Cubitt Family that are growing with us. - Company Socials, Family dinners, Quiz nights, 5 a side football etc. Who we are looking for? - Someone who embodies our values and the people they work with. - A positive attitude, looking to enjoy their work and enjoy the products we offer and the team they work with. - Willing to listen, learn and develop from our amazing Managers across the group - Ambition, we will train, listen and support any team member at Cubitt House. What we need from you is a desire to grow with us. - Support everyone you work with. - Last but not least, a desire to deliver the best experience for our all guests within the group. - You will need to have or be getting a NI number and proof of their eligibility to work within the UK. At Cubitt House we pride ourselves on going the extra mile for our people. We have made great steps to make sure all our teams are valued, trained and rewarded in the best ways possible. This is just the start and a lot more is to come. Being a well renowned company to work for is top of our list!
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £38,000 / 40,000 per annum
Mamma Dough is a family-friendly Sourdough Pizza restaurant chain with locations throughout South London. Our restaurants specialize in serving authentic Sourdough pizza made with fresh, locally sourced ingredients. We pride ourselves on using traditional techniques to create the perfect sourdough and combining them with unique and innovative toppings to create special and delicious pizzas. We are a growing company that values hard work, creativity, and innovation. We believe that our employees are our greatest asset, and we offer a supportive and collaborative work environment where everyone has the opportunity to grow and develop their skills. If you're looking for a fun, challenging, and rewarding work environment, we welcome you to join the Mamma Dough family! Mamma Dough restaurants are seeking a highly skilled and motivated pizza Chef to join our team in London. The ideal candidate will have a passion for creating innovative and delicious dishes that will delight our customers. Responsibilities: Deliver dishes that are unique, seasonal, high quality, and visually appealing. Support the Head Chef with the management of kitchen staff, ensuring effective communication, organization, and training. Supervise food production, ensuring that all dishes are prepared in a timely manner and meet the restaurant's high standards. Maintain accurate inventory lists, order supplies, and ensure they are stored in the proper manner. Maintain a clean, sanitary environment in the kitchen, following all food safety regulations. Strive to maintain food costs within budgetary limits. Ensure that all dishes are presented in a visually appealing manner. Requirements: At least 1 years of experience as a Sous Chef in a busy restaurant environment. Able to construct and build pizza from scratch Strong creativity and passion for food and innovation. Proven experience in managing a team. Excellent communication and organizational skills. Thorough knowledge of food safety and sanitation regulations. Ability to work in a fast-paced environment and remain calm under pressure. Must be able to work weekends and holidays as required. Benefits 28 days holiday 50% meals any time for you and four friends at any one of our Mamma Doughs Job progression Great work-life balance Company parties If you have the leadership skills, creativity, and ambition to take on this exciting position and work with the best, then please submit your CV and cover letter to us today.
A Front of House Team Member for a Bar Beach Grill is responsible for providing excellent customer service, managing reservations, greeting guests, taking orders, and ensuring a positive dining experience. They handle cash transactions, maintain a clean and organized dining area, and collaborate with kitchen staff to ensure efficient service. Strong communication and interpersonal skills are essential to interact with customers and work effectively within the team.
ASSISTANT MANAGER INTRODUCTION We are excited to announce that we are currently seeking an Assistant Manager to join our talented operations team at our ice cream shop located at St John's Wood High Street. We are looking for a young and talented people-orientated person to represent our company in this store in London. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations, including ordering, counting stock, preparing the rota - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning REQUIREMENTS - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking AVAILABILITY - Up to 45 hours / week - Location: 138 St John's Wood High Street, NW8 7SE BUDGET Yearly salary: £26.000,00 to £28.000,00 Job Type: Full-time Pay: £26,000.00-£28,000.00 per year Supplemental pay types: Tips
Mamma Dough is a family-friendly Sourdough Pizza restaurant chain with locations throughout South London. Our restaurants specialize in serving authentic, Neapolitan-style sourdough pizza made with fresh, locally sourced ingredients. We pride ourselves on using traditional techniques to create the perfect sourdough and combining them with unique and innovative toppings to create special and delicious pizzas. Our restaurants are warm and welcoming, and we strive to create a relaxed and comfortable atmosphere for our customers. We offer a casual dining experience, great for families and groups of friends, and we take great care to ensure that our customers leave feeling satisfied and happy. Mamma Dough is a company committed to sustainability and environmental protection. We work closely with local farmers and suppliers to source the freshest ingredients possible, reducing our environmental impact and supporting our local community. We are a growing company that values hard work, creativity, and innovation. We believe that our employees are our greatest asset, and we offer a supportive and collaborative work environment where everyone has the opportunity to grow and develop their skills. If you're looking for a fun, challenging, and rewarding work environment, we welcome you to join the Mamma Dough family! Mamma Dough restaurants are seeking a highly skilled and motivated Sous Chef to join our team in London. The ideal candidate will have a passion for creating innovative and delicious dishes that will delight our customers. Responsibilities: Deliver dishes that are unique, seasonal, high quality, and visually appealing. Support the Head Chef with the management of kitchen staff, ensuring effective communication, organization, and training. Supervise food production, ensuring that all dishes are prepared in a timely manner and meet the restaurant's high standards. Maintain accurate inventory lists, order supplies, and ensure they are stored in the proper manner. Maintain a clean, sanitary environment in the kitchen, following all food safety regulations. Strive to maintain food costs within budgetary limits. Ensure that all dishes are presented in a visually appealing manner. Requirements: At least 1 years of experience as a Sous Chef in a busy restaurant environment. Able to construct and build pizza from scratch Strong creativity and passion for food and innovation. Proven experience in managing a team. Excellent communication and organizational skills. Thorough knowledge of food safety and sanitation regulations. Ability to work in a fast-paced environment and remain calm under pressure. Must be able to work weekends and holidays as required. Benefits 28 days holiday 50% meals any time for you and four friends at any one of our Mamma Doughs Job progression Great work-life balance Company parties If you have the leadership skills, creativity, and ambition to take on this exciting position and work with the best, then please submit your CV and cover letter to us today.
We are on the look for a Floor Manager to Join our vibrant team at Mezcalito Brompton, a fun Mexican cocktail bar and late night venue that offers a fiesta of flavors, exciting ambiance, and a memorable experience. We are currently seeking a talented and enthusiastic Floor Manager to lead our dynamic front-of-house team. Responsibilities: Lead and inspire a team of passionate guys. Maintain a lively and welcoming atmosphere, creating a memorable experience for our guests. Train and mentor staff, providing ongoing coaching and development opportunities. Monitor service quality, address customer concerns, and promote customer satisfaction. Collaborate with the kitchen team to ensure efficient food and beverage service. Implement and maintain high standards of cleanliness, organization, and safety. Contribute to the development and implementation of sales strategies and promotions. Requirements: Previous experience in a supervisory or management role within the restaurant industry. Strong leadership skills with the ability to motivate and engage a team. Exceptional customer service and communication skills. Enthusiasm for Mexican cuisine and culture. Flexibility to work evenings, weekends, and holidays. Proficient in POS systems and restaurant management software. Why Join Our Team? Be part of a fun and energetic work environment. Opportunity for career growth and advancement. Competitive pay and benefits package. Enjoy discounts on delicious Mexican cuisine. Join a supportive and passionate team that values teamwork and creativity. 60 minutes free daily electric bike. If you're passionate about creating memorable dining experiences and thrive in a fast-paced, lively atmosphere, we want to hear from you! Join us at Mezcalito Brompton and let's bring the flavours of Mexico to life.
Cocotte is looking for an experienced, positive, and motivated part-time Supervisor/Duty Manager with a minimum of 1 year of experience. Our menu is focusing on high-quality, homemade dishes, seasonality, great flavour, and cocktails. What we are looking for: - A passion for the industry and the challenges that come with it. - Energy and motivation to successfully provide great customer service. - A can-do attitude and multi-tasker to ensure the right things are done on time. - A result-driven and ambitious individual keen to develop his/her career and grow with us. In return, we will provide you with a great package including: • Competitive salary • Bonus scheme • 28 days holiday • Pension • Amazing staff food and drinks • Employee 50% discount across all sites • Fun culture surrounded by a supportive and young team • Wagestream (Claim your money early!) Despite all the fun we have, we also take your personal development as seriously as we take our service, food and drinks. Cocotte offers great opportunities to learn and grow within the company with a a few new openings coming soon.
Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · Full training · Company uniform · Full employment contract · Supportive team & great managers · Mileage allowance for drivers (own vehicle, paid from completion of first job per shift) Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for a Team Leader role (part time), which will cover areas from Walthamstow to Ilford / Newbury Park. We are looking for individuals who would be available Monday - Friday between 9am to 2pm, 12-16 hours. This role requires you to have access to your own car to use. Could this be the ideal role for me? At Bright and Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic HouseKeeper, you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. Our Business Bright & Beautiful is an award-winning concept in domestic cleaning services, providing eco-friendly cleaning, tidying, laundry and ironing; with the highest standards of security and service! Our Domestic HouseKeepers are the face of our business and are experts at providing tailored housekeeping solutions. Please note: All individuals will be required to complete a DBS check before starting employment and this is NOT cash in hand role, payment is monthly via BACs (payroll)
We are on the hunt for some exceptional and creative talent. Are you a Head Chef looking to take the next step in their career? We are looking for a Head Chef who has a great range of experience working at gastro pub food level. Nest is a brand new bar and kitchen serving some of London’s best cocktails right next to Spitalfields Market and Liverpool Street Station. Open till late offering a vibrant atmosphere, full dining menu with craft beers and delicious cocktails served by an experienced team of mixologists. Pulsating with energy, NEST is the ideal spot to meet with colleagues, clients and friends alike. With an electric atmosphere, expansive space and top-quality cocktails, it is the go-to drinking destination for any and every occasion. Do you love working with only fresh ingredients and enjoy leading a kitchen to delivering great dishes enjoyed by all? Do you wish to add your distinctive creative flare to our pub classics and new innovative dishes? You will be a part of the award winning Urban Pubs & Bars (Best Managed Pubs 1-50), a fast growing independent hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own quirky personality! So, if you’re a Head Chef that wants to work somewhere where you get to make your mark and develop your career, we’d love to hear from you. You Are: An enthusiastic, dynamic and qualified Head Chef who is ready for a new challenge. Able to demonstrate your experience of working with fresh ingredients and seasonal menus. Able to demonstrate experience of working in a professional kitchen showing a clear understanding of Health and Safety. Able to show a proven track record of managing the kitchen and controlling stock and GP. Someone with a background of dealing with high volume. Able to show technical skill and attention to detail Able to spot and resolve problems efficiently. Confident in your communication skills and ability to lead and motivate their teams. We Offer: An achievable, transparent bonus scheme Training and development Discounts including 30% of your total bill in any of our sites A tangible opportunity to progress your career with multiple new openings in the near future Annual company trips Discount on Gym membership Company discounts in salons and treatments Employee Assistance Programme (EAP) More About Us: Operated by the award-winning vibrant and rapidly growing Urban Pubs and Bars. Each one of our sites, much like our teams, is individual, unique and has a quirky personality! We believe in looking after our People just as well as we look after our customers. Have a passion for developing people’s careers and promoting from within.
Crown & Anchor Pub in the heart of Covent Garden WC2H 9PS ADD A CHAPTER ON WARM HOSPITALITY TO YOUR STORY IN THE SEVEN DIALS, COVENT GARDEN At the Crown & Anchor in London’s Seven Dials, you will find the team busy working over two floors to ensure customers enjoy a warm welcome, an enticing traditional menu and an exciting range of drinks, from cask conditioned ales to continental lagers. Crown & Anchor is small yet mighty, it is a lively place to work with customers spilling onto the streets, in an orderly fashion of course. The small but perfectly formed team love to support and learn from each other whilst having fun along the way. When it comes to hospitality, they are professionals, but they still find a moment to engage with their customers from the area too. ABOUT THE ROLE Helping the Kitchen Manager to deliver exciting menus, you’ll be focused on ensuring high quality products are used and enabling the highest standards of health and hygiene – even when the pressure is on. You’ll also help to minimise wastage and support your team by helping with food prep and leaning whenever required. Ideally, you’ll have experience gained in a similarly busy and dynamic environment. Here you’ll get to grow your skills and experience by being both hands on and undertaking on-going training. WE ARE PROUD TO OFFER: Some of the best Career Growth Opportunities in the industry. Flexible Shift Patterns – to fit around the other important things in life. A Competitive and Progressive salary A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. Wage Stream – giving you direct access to your wages when you need them. Private Medical Cover on completion of one years’ service. Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. 28 days paid Holiday per annum, inclusive of Bank Holidays. 25% Discount at all Glendola Leisure Venues. Annual Staff Events Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
Basic Salary – £21,916.63 - £25,000 Negotiable (Uncapped Commission OTE Upto - 70K) (Mon-Fri) Saturday Optional. Selling Fibre Broadband (Minimum 1 Year, Door to Door field Sales Experience required) Mobile & I Pad or laptop provided for work. Travel Expenses paid for work Perks, Extra Benefits & Insurance. Area Field Sales Executive Position. This isn’t your typical door-to-door role. Our people’s success speaks for itself. Over 50% of our salespeople make more than £4k in commission every month on top of base salary, and the top 20% exceed an impressive £6k! What do you think you could make? This is a Full time Permanent Position ( Mon-Fri only) Saturday is an option. Job Purpose: We are looking for the fearless talkers, the passionate technologists and the go the extra milers. Working as a Area Field Sales Executive and as a member of our Field Sales Team means becoming one of the faces of Our Company, you embody the brand and as such have one of the most important roles within the ever-expanding team. It is important to be able to effectively engage and work with both existing customers and new potential clients, as well as part of a diverse and highly efficient team. This role requires a highly motivated individual (Field Sales Executive) with a passion for technology and a real eye for a deal. As a challenger brand you must think differently, always looking to rewrite the rulebook. Our propositions are unique and constantly evolving, and we are always looking to offer our customers more, providing them with tangible value for being a Our customer. Our Company may have big aspirations, but we are not a grey corporate giant, we are a young, dynamic and flexible team, keen to shake things up. What you'll be doing as a Field Sales Executive: -Door-to-door selling into ever changing and expanding territories -Day to day engagement with both existing and potential clients -Effectively identifying and closing new sales opportunities -Updating of our customer and leads database -Customer expectation management -High quality customer care -Work with team members to develop sales techniques -Support newer members of the team The experience we’re looking for you to bring as a Sales Executive: -At least 1-year experience in direct face to face sales or door to door -A passion for fibre broadband technology -A Passion for Sales and making more money -Have a strong eye for detail -Self-motivated and Goal orientated Sales Executive -A high level of organisation -A strong communicator both written and verbally -Extremely organised -Target Orientated -Ability to prioritise work and manage time effectively -Knows how to work under pressure -Self-motivated -Good sense of humour -Reliable and friendly -You need to be a good closer and a good talker -Well mannered and Assertive individual with a passion for sales and building relationships, we would love to hear from you! Please submit your resume and cover letter to apply for the Field Executive position.
Job Opportunity: Cafe Supervisor at London's Premier Chocolate Cafe! Are you a chocolate enthusiast with a passion for creating memorable experiences? Do you thrive in a cozy, welcoming atmosphere and love to lead a dynamic team? We have the perfect role for you! About Us: At our beloved chocolate cafe, we’ve transformed our dream of a chocolate haven into reality. Nestled in the heart of London, our cafe is more than just a dessert spot; it's a home away from home where friends, families, and solo adventurers come to indulge in the finest chocolate creations. Our menu is a delightful journey inspired by cultures from around the globe, featuring customizable desserts made from the highest quality ingredients, including rich, premium chocolate and fresh, hand-picked fruits. We are on the lookout for a Cafe Supervisor who shares our passion for chocolate and exceptional customer service to join our small but mighty team! Position: Cafe Supervisor Location: London, UK Type: Full-Time What You'll Do: - Lead with Passion: Supervise daily operations, ensuring our customers receive top-notch service and our team thrives in a positive and supportive environment. - Maintain Excellence: Oversee the quality and presentation of our delicious desserts and drinks, making sure they look as amazing as they taste. - Team Empowerment: Train, motivate, and inspire our cafe team, fostering a culture of collaboration and enthusiasm. - Customer Connection: Create a warm and welcoming atmosphere for our guests, making every visit special and memorable. - Oversee closing of the cafe, we are open until 11pm so evening work is required! - Operational Efficiency: Manage inventory, handle scheduling, and ensure the cafe runs smoothly and efficiently. What We're Looking For: - Experience: Previous experience in a supervisory role within a cafe or restaurant setting. - Leadership Skills: Proven ability to lead, motivate, and develop a team. - Customer-Centric: A natural people-person who loves engaging with customers and making them feel at home. - Detail-Oriented: Keen eye for quality and presentation, ensuring every dish meets our high standards. - Problem-Solver: Quick thinker who can handle any challenges that come your way with grace and efficiency. - Passion for Chocolate: A true chocoholic who understands and shares our love for exquisite chocolate creations. Perks of the Job: - Be part of a growing, vibrant team that values creativity and excellence. - Enjoy working in a beautiful, cozy cafe setting in the heart of London. - Indulge in delicious chocolate treats as part of your daily routine. - Opportunities for career growth and development within our expanding business.
Job Advertisement: Team Member at French Tacos and Smash Burger Takeaway Are you a food fanatic with a passion for delivering excellent customer service? Do you thrive in a busy, high-energy environment? Join our team at HOTBOB, the go-to spot for delicious French tacos and smash burgers on the high street! Position: Team Member Hours: Flexible shifts, 7 days a week from 11:30 AM to 1:00 AM Pay: Competitive, based on experience About Us: At HOTBOB, we believe in serving up happiness, one French taco and smash burger at a time. With an open kitchen, our customers get to see the magic happen right before their eyes. We're located in the heart of a bustling high street, making every shift dynamic and exciting. Responsibilities: Prepare and cook French tacos and smash burgers to perfection. Provide excellent customer service, ensuring every guest leaves with a smile. Maintain a clean and organized work environment. Adhere to all food safety and hygiene standards. Assist with inventory management and restocking as needed. Skills and Experience Required: Previous experience in a fast-paced restaurant or takeaway is preferred. Exceptional attention to detail and a commitment to food quality. Strong communication skills and a friendly, approachable demeanor. Ability to work well under pressure and handle busy periods efficiently. A true passion for food and a desire to share that passion with our customers. What We Offer: Flexible shift patterns to suit your lifestyle. A supportive and energetic team environment. Opportunities for growth and development within the company. Competitive pay, with rates based on your experience. How to Apply: Ready to join our team and become a part of the HOTBOB family? Send your resume and a brief cover letter through this advert or drop by in person during our opening hours. We can't wait to meet you! HOTBOB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The main duties of the role are to ensure the branch operates efficiently to the highest standards, supporting the office team delivering excellent service. You will have good knowledge of office systems and practices, carrying out your duties in a timely manner to ensure all tasks are completed in line with our clients expectation, below is a snapshot of expectations for this role. Pricing and processing of orders Dealing with internal and external enquiries Customer support Printing labels and scheduling deliveries Ability to use company and client systems to ensure live updates General office admin activities Invoicing Office 365 and SAP experience Preparation/calculations of estimates for supply only trade customers Production of sales invoices in line with client requirements Liaising with suppliers to reduce costs where necessary Liaising with customers to follow up on quotations and reporting feedback Good inwards for bought in materials and assigned delivery notes Purchase orders / raising and following through to delivery Liaising with operatives in factory for cut sized glass Liaising with glazing operatives with paperwork Assisting Branch Manager with month end reports Dealing with cash sales customers / handling cash and card payments and raising invoices Answering incoming telephone call Skills and qualifications: Industry knowledge advantageous Knowledge of SAP (Sales and Service Management element) Data Entry Skills Organisation and time management Verbal Communication Reporting Skills Managing Processes Customer Focus Number literate The successful candidate will be reliable, flexible, personable, and able to work using own initiative and time management. Full time working hours are Monday to Friday, 8am to 5pm
AWE LONDON, East London’s most exciting Nail Bar to date. Filled with excellence throughout, AWE focuses on Accuracy within services, Wellness within customers and the Experience of every person who sets foot into the salon. This elite nail bar has been created to pamper, nurture and uplift clients as they get their beauty treatments skilfully completed. We are looking for an AWESOME team to do this, an experience you definitely would want to be a part of. Benefits - Competitive hourly rate - Opportunity to fast track into management - Annual Leave - Luxurious environment and Sociable Team - Exposure to build your personal brand & explore your creativity - 100% of your tips earned Requirements - Be in AWE with nails - A Creative individual - Be able to use initiative on a daily basis - Excellent Customer care - Previous experience in the nail industry is desirable - Fully Qualified Nail Technician (Manicure, Pedicure, Gel & Acrylic Extensions) - Valid UK Work permit - Fluent in spoken English - Experience with Nail Art
As a Barista/Sandwich Maker, you will be responsible for preparing and serving coffee and espresso drinks, as well as crafting a variety of sandwiches. You will ensure that each customer receives exceptional service, quality products, and a positive experience in our café. Key Responsibilities: - Greet customers warmly and provide friendly, efficient service. - Prepare and serve coffee, espresso, and other beverages according to company recipes and standards. - Craft sandwiches to order, ensuring they are made with fresh ingredients and presented attractively. - Maintain a clean and organized workspace, including the coffee bar, sandwich prep area, and customer seating. - Handle cash and credit transactions accurately and efficiently. - Assist with opening and closing duties, including restocking supplies and cleaning equipment. - Monitor inventory levels and communicate supply needs to the manager. - Adhere to all health and safety guidelines to ensure the well-being of customers and staff. - Participate in team meetings and training sessions to stay informed about new products and procedures. Qualifications: - Previous experience as a barista and/or sandwich maker is essential. - Strong customer service skills and a positive attitude. - Ability to work efficiently in a fast-paced environment. - Good communication and interpersonal skills. - Basic math skills for handling cash transactions. - Ability to stand for extended periods. - Flexibility to work early morning shifts and occasional weekends or holidays if needed.
WHO WE ARE? Sign of the Times is London’s leading pre-owned luxury marketplace with over 45 years of experience buying and selling pre-owned designer goods. We are on an exciting growth journey to share our vision of making the resale experience better than retail. Trading both in store and online to our global client base it’s a busy and fun working environment. Our London in-store team prides themselves on delivering the highest level of customer service. They are industry experts with exceptional styling skills. WHO ARE WE LOOKING FOR? This is an entry level role with only 1 year of previous work experience required. We are looking for a reliable, hard-working and confident fashion lover with a good attitude and a big smile. The role would be ideal for someone with customer service experience, with a ‘can do’ attitude and a big smile to welcome clients to our pre-loved luxury store. Someone who is both excellent at selling and can offer exceptional customer service. As this is a retail role you will be expected to work a total of 5 days a week with one weekend day included. THE ROLE: - Meeting, greeting and personally styling discerning, fashion forward customers - Selling and driving sales in store and via Whatsapp - Building up a strong relationship with loyal and much loved clientele - Upselling and cross-selling to the customer to help them find what they’re looking for - Shop floor standards, tidying and organising the store: steaming cleaning and running - Encouraging customers to also shop from our website and signing up to our mailer. - Achieving the weekly target Reporting to: Store Manager Requirements: At least 1 year experience in luxury or fast paced fashion retail environment Bubbly, warm and confident holding and making conversations Great people skills and a focus of going over & above for clients Excellent communication, organisation, reliability and attention to detail Proven sales track record Perfect written and spoken English A can-do attitude, warm disposition, and a big smile A desire to remain and grow with the company A passion for luxury fashion A basic understanding of current trends and luxury brands Excellent multitasking skills and able to work accurately at a fast-pace A basic understanding of Microsoft programmes such as Word & Excel Salary Salary starting from £22k + comission Benefits : Company pension Employee discounts Commissions based on performance Work location & hours: 5 Elystan Street, SW3, London 10-6pm, 5 days / week, including 1 weekend day
Sales Executive. Are you a driven and dynamic sales professional looking for an exciting opportunity to maximize your earnings and grow your career? Nimrod Digital is seeking a motivated and hard-working Commission-Based Sales Executive to join our innovative team. Why You Should Join Nimrod Digital - Unlimited Earning Potential: Imagine earning £800 to £1,500 a week! The more deals you close, the more you earn. With our lucrative commission structure, your hard work translates directly into higher earnings. - Flexible Working Hours: Enjoy the freedom to manage your own schedule and work at your own pace. This role is perfect for individuals seeking a position that fits around their lifestyle. - Career Growth Opportunities: Be part of a rapidly growing digital marketing agency with plenty of opportunities for professional development and career advancement. - Work from Anywhere: While we prefer candidates based in London, you'll have the flexibility to work from anywhere with your own laptop. Position Details - Role: Commission-based sales executive - Location: Preferably based in London, but remote work is possible - Target: 8 to 15 leads per week £100 per lead. - Potential Weekly Earnings: £800 to £1,500 (based on the number of deals closed) - Working Hours: Flexible, work at your convenience - Requirements: You must have your own laptop - Availability: Immediate start needed What We're Looking For: - Sales Experience: Proven track record in sales, ideally in the digital marketing sector. - Exceptional Communication Skills: Outstanding verbal and written communication skills are a must. - Self-motivated: You should be able to work independently and manage your own time effectively. - Tech-Savvy: Comfortable using digital tools and CRM systems. - Customer-focused: Ability to understand client needs and deliver customized solutions that drive success. How to Apply Ready to elevate your sales career and join a dynamic team? We want to hear from you! Send your CV and a brief cover letter detailing your sales experience. Don't miss out on this fantastic opportunity to boost your earnings and grow your career in digital marketing! Join us at Nimrod Digital Marketing Agency and make your mark in the digital world.
Are you a seasoned maestro of management with a passion for pizzas that transcend the ordinary? We're on the hunt for extraordinary Assistant Managers to join us across out venues in London: Aldgate, Balham, Hammersmith and West Hampstead Why Us? Artisanal Excellence: Dive into the world of authentic Neapolitan pizza, where the dough is as important as the destination. Craft pizzas that redefine deliciousness with the finest ingredients at your fingertips. Bags of Autonomy: We believe in personalities as vibrant as our toppings! Bring your flair, your creativity, and your individuality. We're not just making pizzas; we're crafting experiences. Pioneer a Legacy: Be part of the vision supporting our GM's and FM's. This is not just a job; it's a chance to shape the future of one of the best pizzerias in the UK. What We're Looking For: Leadership Extraordinaire: Lead with passion and charisma. Motivate and inspire your team to deliver unparalleled dining experiences. Pizza Enthusiast: A love for Neapolitan pizza is non-negotiable. Your dedication to perfection will set the standard for the entire team. Autonomous Spirit: Thrive in an environment that encourages innovation. Your personality is your biggest asset, and we want you to shine! Perks: Top-tier Ingredients: Work with the crème de la crème of ingredients, turning them into culinary masterpieces that will have Reading talking. Team Collaboration: Be part of a close-knit family where everyone is as passionate about pizza as you are. Free food and drink on shift, plus discounts at all of our sites when not in work. Your Birthday off! Responsibilities: - Assist the General Manager in all aspects of the restaurant's operations, including food production, food preparation, customer service, and team management. - Ensure that FOH operates efficiently and meets all service and brand standards. - Manage and supervise the day to day operations of the FOH team. - Train and develop employees to maintain high standards of quality and service. - Assist the General Manager in implementing strategies to increase revenue and improve profitability. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with the senior team to develop and implement policies and procedures. Qualifications: - Previous experience in a leadership role in the food industry, preferably in a restaurant or culinary setting. - Strong knowledge of food production and kitchen operations. - Excellent leadership and team management skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong communication and interpersonal skills. - Knowledge of food safety regulations and best practices. Job Types: Full-time, Permanent Pay: £12.50-£15.00 per hour Expected hours: 32 – 48 per week
Join our team as a skilled Barista at our dynamic café in Chiswick, London! We are looking for enthusiastic professionals with experience in a busy café environment, capable of crafting a variety of espresso-based drinks and managing table service. In this role, you will be a key player in creating a welcoming atmosphere for our customers. Key Responsibilities: Prepare coffee, fresh juices and cocktails. Serve tables and support front-of-house activities. Handle customer payments. Manage and maintain the beverage operation, ensuring safety, cleanliness, and compliance with legal standards. Benefits: Competitive monthly incentives. Access to wine training and professional development courses. Complimentary meals during shifts. Share tips with team members. Enjoy a 20% discount on personal purchases from our shop. Paid holidays. Enhance your career with us where your expertise will make a direct impact!
We are looking for experienced, ambitious, capable and driven Italian Speaking Manager to join our team. Trevi Italian Tiramisu is our well known pasty shop in South Kensington that sets an atmosphere of relaxation offering carefully created Italian cakes using fresh ingredients. You will be responsible for delivering consistent high quality friendly & organised service, great team management & welfare, daily health & safety due diligence, stock controls, health & safety, communication. You’ll working to the direction of Manager to help create a brilliant experience for our customers and importantly maintaining and building on a great working environment for everyone in the business Job Type: Full-time Job Types: Full-time, Permanent Salary:up to £38000. 00 per year