Trabajos customer experience manager en London - Page 4

We are seeking a dynamic and results-oriented General Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a commitment to delivering outstanding guest experiences. Key Responsibilities: Manage all aspects of restaurant operations, including front-of-house and back-of-house activities. Lead, mentor, and develop staff to provide exceptional service and uphold our restaurant's standards. Oversee inventory management, ordering, and scheduling to ensure efficiency and profitability. Implement and maintain high standards Handle customer inquiries, feedback, and complaints promptly and professionally. Develop and execute marketing and promotional strategies to attract and retain customers. Ensure compliance with health, safety, and sanitation regulations. Monitor financial performance, including budgeting, cost control, and revenue generation. Foster a positive work environment and team culture. Qualifications: Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Solid understanding of restaurant operations and financial management. Ability to work in a fast-paced environment and handle stressful situations with grace. Strong problem-solving skills and attention to detail. Flexibility to work evenings, weekends, and holidays as required. Proficiency in restaurant management software and Microsoft Office. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. A dynamic and supportive work environment. The chance to be part of a dedicated team and contribute to our restaurant's success.

Are you passionate about delivering exceptional service in a dynamic and vibrant environment? Join our team at Rose Court, situated on London's iconic South Bank, and become a key player in the success of Green & Fortune Cafés – renowned for its sustainable and innovative approach to fresh food and specialty coffee. RESPONSIBILITIES: Prepare and serve high-quality specialty coffee and beverages... Read more London, England, United Kingdom Waiters 3 months ago Your job is looking good, but let's make it great! Add more details like a job description, language requirements, and more to get better matches. Edit Job Show candidates Full profile Online Unread Work experience All categories Accounting & Finance Animal Care Art, Media, Design Bar Staff Barista Chef & Cook Child Care Cleaning Construction & Trades Customer Service Driver & Delivery Education Engineering Entertainment Events & Promotion Fashion Fast Food Healthcare Host & Hostess Information Technology Kitchen Porter Legal Management Manufacturing Office & Admin Online Jobs Retail Sales & Marketing Salon & Beauty Science Security Sports & Wellness Waiters Warehouse Writing & Editing Other Any 6 months 1 year 2 years 4 years 6+ years Candidate language skills Any language English Spanish Italian Portuguese French Chinese Any Beginner Intermediate Advanced Expert Distance Any distance Less than 1 km Less than 5 km Less than 10 km Less than 25 km Less than 50 km Less than 100 km

Description Ta'mini Lebanese Bakery is a middlestran street bakery food. located at Russell Square We are looking for a Full time and part time employee. The Barista is responsible for serving products to costumers in a courteous and friendly manner. Safely handle the hot and cold drinks during preparation & serving. Receiving all customers orders. Ensuring that all customers are served & educated on our products. providing the highest quality standards to customers. Answering customers questions regarding any product in the store. Routinely cleaning all the shop areas (Bar Lounge, Dinning area, Trash). Serving and cleaning lounge when needed. Refilling the products in shop areas. Ensuring that all the cabinets are stocked and tidied to deliver a full service. cooperating with other staff members. Maintaining the service counters clean and fully stocked. Requirements: 1. Must know the customers service. 2. Ability to work under pressure. and manage the busy in peak time. 3. Hard working. 4. Barista experience.

✨ Front of house: Who We Are BSB is a sanctuary for holistic beauty and well-being in Clapham, founded in 2012. Our team is committed to delivering excellence, professionalism, and soulful relaxation. The Opportunity Are you an inspirational leader with organizational skills and a passion for beauty? Join us as our Salon Manager and become the cornerstone of an unforgettable client experience. What's On Offer Work Schedule: Tuesday to Friday (9:45 AM - 7:15 PM), Saturday (9:45 AM - 5:15 PM) Rest & Relaxation: 28 days annual leave, Sundays and Mondays off, plus holiday breaks Financial Security: Private Pension Scheme Incentives: Performance-Based Bonus Scheme Celebrations: £50 Gift Card + Team Party on your Birthday Uniform: Provided Refreshments: Complimentary beverages Key Responsibilities ✨Opening & Closing: Manage daily operations ✨Customer Service: Maintain a beautiful and serene environment ✨Communication: Manage calls, emails, and appointments ✨Inventory Management: Oversee booking systems and inventory ✨Team Leadership: Lead and develop our team ✨Financial Acumen: Manage invoices and expenses ✨In-Salon Bar: Manage the customer experience at the bar ✨Digital Presence: Contribute to our online community ✨Client Experience: Exceed customer expectations to maintain our online reputation Your Skills & Qualities Bilingual in English and Portuguese Meticulous eye for detail Exceptional leadership and communication skills Basic proficiency in photography and videography Skill in small-scale bar management Ability to handle customer complaints gracefully The Rewards Financial bonuses for optimized scheduling, bar sales, and customer ratings Comprehensive professional training Let's Build Something Beautiful Together To apply, submit your credentials and tell us how you can contribute to Brazilian Soul Beauty. Additional Details Job Types: Full-time, Permanent Salary: £13 per hour Benefits: Casual dress, Company pension, Employee discount Schedule: Weekend availability Supplemental Pay: Tips , bonus. Experience: Administrative experience and customer service (preferred), Receptionist (required) Language: Portuguese (required) Work Location: In person

Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality.

Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials as well as occasional trips to ‘il bel paese’ - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business

Job Description We are a family-run bakery based in London with a rich history of traditional French baking. We are excited to announce that we will be developing two new income streams in the next few months, and we are currently in the preparation phase. We are looking for a talented freelancer to take on the role of Marketing Manager with experience in graphic design for this project. The scope of work includes enhancing our brand awareness both digitally and physically. Specifically, we need someone who can: - Design the new sections on our website/booking system - Create branded campaigns and advertisements for SM and Google ads, working with our current PR and CRM manager - Design posters and indoor/outdoor signage - Communication Design, come up with strategic launch campaign - Keep up to date with the design of the new website and find strategic plan to increase online sales (such as seasonality) - Strategic plan to target offices. Our goal is to create an unforgettable customer experience, and we believe that a strong marketing strategy and captivating design are crucial to achieving this. Qualifications: Educational Background: Bachelor's degree in Marketing, Graphic Design, Communications, or a related field. Experience: Proven experience as a marketing designer or in a similar role. Portfolio demonstrating proficiency in graphic design and successful marketing campaigns. Experience with website design and management. Knowledge and experience in the Hospitality industry is a must Skills: Strong graphic design skills with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Proficiency in web design tools and platforms (Shopify). Knowledge of digital marketing strategies, including SEO, PPC, email marketing, and social media marketing. Excellent communication skills, both written and verbal. Ability to create cohesive and visually appealing branding materials. Strong project management skills with the ability to handle multiple tasks and meet deadlines. Creativity and an eye for detail. Technical Proficiency: Familiarity with social media platforms and tools for managing social media campaigns. Knowledge of analytics tools (e.g., Google Analytics) to track and measure the success of campaigns. Personal Attributes: Strong organisational and time management skills. Ability to work independently and as part of a team. Enthusiasm for working in a creative and dynamic environment. Passion for food and an understanding of the bakery industry is a plus. Extra credit for: Experience working with hospitality or food-related businesses. Familiarity with printing processes and materials for creating physical marketing materials (e.g., posters, signage). Knowledge of customer experience strategies and how to implement them in marketing campaigns.

Kapara CDP/ CHEF DE PARTIE Soho Salary: £13-£15/PH Depends on experience Our restaurant group is looking for an experienced and talented CDP to join our team and help us delight our guests with exceptional food and service. About Bala Baya Bala Baya is a vibrant middle eastern restaurant in Southwark, London. We bring the laid-back vibe of Tel-Aviv food to the city, offering a spectrum of Middle Eastern flavours & naughty cocktails. The Successful candidate will have: · At least 2 years’ experience as CDP. · Experience is high volume environment · An eye for details, always eager to help with a positive problem-solving approach · Huge Passion for food and hospitality, along with the eagerness to continually learn · Strong food/product knowledge with the ability to appreciate the finer aspects of food · Be an inspiring and positive leader helping others to do the right thing and achieve result Some of the key duties and responsibilities: · To liaise and report directly to the Head Chef · Create positivity throughout your team, ensuring Bala Baya remains a great place to work · Creating a vibrant and engaging atmosphere for both our guests and staff ensuring our customers returns on a regular basis · You actively participate in the training of team members, using the Bala Baya training books and supporting materials, always giving constructive and balanced feedback · To follow all recipes and system of work ensuring constancy of execution. · To manage and adhere to all Health & Safety/Food Hygiene What we can offer you: · Fortnightly payroll · Share of profits with the team upon achieving targets · 6 shifts, 48 hour per week, extra time is paid · Good work/life balance · Opportunity to progress & learn new skills within a growing, critically acclaimed restaurant · A supportive, respectful, people-focused culture · 28 days' holiday per year · Discounted gym membership · Staff discounts on food and beverage · Staff meals · Pension · Private medial health care after 1 year in employment · Awesome staff parties · So, if you think you’re the right match for this position, get in touch!

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A Night Guest Service Manager at Holiday Inn Express Earls Court. What you'll be doing... Reporting to the Deputy General Manager, you can expect your working day to include the following. -Running the night reception operations. -Preceed with night audit tasks. -Responsible for the guests and colleagues security. -Helping in the hotel breakfast preparation. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Night Guest Service Manager, you will need the following qualities and skills. -Can do attitude and initiative. -Excellent customer service skills. -Ideally Opera system experience. -Managerial and multitasking skills. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £27000 - £27000 per annum Department: Reservations Reception About you Night Guest Service Manager Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Key Responsibilities - Design and implement menus based on customer preferences and seasonal ingredients. - Making traditional Chinese dim sum. - Oversee and train kitchen staff to maintain high standards of food production. - Support the procurement of necessary food ingredients, following company guidelines. - Manage your budget by reducing controllable costs and minimizing food waste. - Deliver outstanding customer service through our dedicated service program. - Comply with all food safety regulations and standards. - Keep the kitchen clean and well-organized. - Stay updated on industry trends and integrate new technologies into menu development. Who are we looking for (qualifications, experience and skills) - Demonstrated experience as a Head Chef or in a comparable position. - Preferred: Culinary degree or equivalent certification. - In-depth knowledge of food preparation methods and flavour profiles. - Exceptional leadership abilities to inspire and motivate the team. - Comprehensive understanding of kitchen operations, including inventory management and cost control. - Capable of thriving in a fast-paced environment while maintaining meticulous attention to detail. - Superior communication and organizational skills.

Black Bear Burger is a serious contender for London’s best burger! Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers. This is a cooking based role with management responsibilities due to the setup of the site. This is a burger/street food unit inside Boxpark Shoreditch serving takeaway food for customers and online deliveries (Deliveroo). If this is something you have previous experience in and are looking to progress into a unit manager role then please get in touch! About you👨‍🍳‎👩‍🍳 -looking for full time (around 40-45h/wk) -fully available evenings and weekends -previous management experience essential -looking to join somewhere you can be proud of working at. -cooking experience essential About the role -Assisting the day to day management of the site, reporting into the sites general manager -Opening/closing/managing shifts/team management -Teamwork and initiative -Stock Control and ordering -House keeping and cleanliness -Prep levels and quality control -Cooking and following company procedures and guidelines -Paid monthly -£13ph 🍔Free Burger & Chips🍟 for all trial shifts

Salary/Rate: £13.50 Per/Hour (Depending on Experience) Guaranteed Hours: 30-45 Hours Per Week Start Time: Rotating/Varying. 07:30-17:30 (Suggested may be shorter or longer depending on business and pre-orders.) Description: · The Secret Sandwich Shop is a great place to work due to the young and dynamic team, which has a professional yet enjoyable culture. In the heart of Notting Hill, next to Portobello Road, we get a great footfall of customers. · Responsible for upkeeping/monitoring of team morale and professional standards, such as checklists. · Leading by example is crucial, whilst training and performing day-to-day tasks we expect the Head Chef to maintain tangible and intangible standards. · This role will cover kitchen operations and report to the Manager to arise any areas of improvement or issues. · The Head Chef will help orchestrate and take joint ownership of working with suppliers and kitchen pre-orders. · Contribute to monthly meetings and help develop operational and business systems. · Potential for progression as we look to expand the business in the next 6-12 months. · Full training available led by George, current Manager. Desired Skills/Experience: · Working fluency in English. · 1+ Years of Management/Kitchen/Chef Experience. · Time/Organisation Management. · Attention to detail and open-mindedness to new recipes. · Able to work in a fast-paced environment.

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £33k per year Benefits: - Monday to Friday - Company events - Free food - Schedule: - 9 hours shift – 45 hours weekly. :

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £33,000 OTE: £36,000 Finsbury Park was the second string to our bow, opening in June 2016, serving our delicious pizzas to all the hungry North Londoners in N4, N5, N16 & N7, for dine-in, takeaway and delivery. Seating 28 people inside, with a bookable private area know as ‘The Den’ out back, Finsbury Park is the perfect pizza hangout. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year

Education - High School Diploma or GED : A minimum educational requirement. - Bachelor’s Degree : Preferred, especially in business administration, sales, marketing, or a related field. Experience - Retail Experience : Several years of experience in a retail environment, preferably in a supervisory or managerial role. - Sales Experience : Proven track record of meeting or exceeding sales targets. - Customer Service : Strong background in customer service and handling customer inquiries and complaints. Skills - Leadership Skills : Ability to motivate and manage a sales team. - Communication Skills : Excellent verbal and written communication skills for interacting with customers and staff. - Sales Techniques : Knowledge of effective sales techniques and strategies. - Problem-Solving : Strong problem-solving and decision-making abilities. - Organizational Skills : Ability to manage multiple tasks and prioritize effectively. - Tech Savvy : Familiarity with point-of-sale (POS) systems, inventory management software, and other relevant technology. Personal Attributes - Customer-Focused : A strong commitment to providing excellent customer service. - Results-Driven : Motivation to achieve and exceed sales targets. - Team Player : Ability to work well in a team environment. - Adaptable : Flexibility to handle a fast-paced and changing environment. - Integrity : Honest and ethical behavior. Additional Requirements - Availability : Willingness to work flexible hours, including evenings, weekends, and holidays. - Physical Stamina : Ability to stand for extended periods and perform physically demanding tasks, such as lifting and stocking shelves. - Training and Development : Capability to train and develop new staff members. Certifications (optional but advantageous) - First Aid/CPR : Certification can be beneficial. - Retail Management Certification : Offered by professional organizations like the National Retail Federation (NRF). These requirements can vary depending on the specific grocery store and its policies, but this list provides a comprehensive overview of what is generally expected for a Sales Supervisor role in a grocery shop.

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

Waiters at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance. Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 5 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to ensure that our guests receive a great experience. What we offer & our benefits: - Starting pay of £11.50p/hour + tips. Pay is monthly. - Private Healthcare scheme for you and your children after 1 year of service. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. - Successful applicants will be paid for their trial shift. A Front-of-House Working Day At Kanada-Ya: The day begins at around 11am, the restaurant is set up, the bar is stocked and deliveries are checked and counted. At 11.30am the team briefing takes place; important announcements for the day are made, service is discussed and our delicious menu is taste tested to ensure perfection. With a plan in mind and wonderful, warm food in our bellies we are all ready to go! We offer a fast paced lunch service with a lot of regular customers. Guests are seated, orders are taken, tasty bowls of ramen are delivered to delighted tables. When break time rolls around team members can enjoy a meal specially prepared by the kitchen, or they can order something off the menu if they like, free of charge. Rested and ready for dinner service we know that our evening will be busy but filled with music, laughter, fun and, of course, excellent food! Our unique ambience is enjoyed by staff and customers alike. Another perfect day in the wonderful world of hospitality. Working on shift with us you will: - Give our guests a great experience by being friendly, knowledgeable and attentive. - Take pride in keeping the restaurants organised & clean. - Work within the company’s food hygiene and health and safety procedures. - Enjoy being part of a friendly & cooperative team. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Waiters and they can earn well over £40k per annum.

Job description Office Manager Overview: We are seeking a dynamic Office Manager to join our team. The ideal candidate will be responsible for overseeing the daily operations of our office, ensuring efficiency and effectiveness in all administrative tasks. As an Office Manager, you will play a key role in supporting the team and maintaining a productive work environment. Responsibilities: - Manage and supervise office staff, including providing guidance and training as needed - Maintain office services by organizing office operations and procedures - Handle communication within the office and with external parties - Implement and maintain office policies and procedures - Oversee clerical tasks such as filing, data entry, and document management - Ensure proper phone etiquette is maintained at all times - Utilize QuickBooks for financial record keeping and reporting - Assist with human resources functions such as employee onboarding and benefits administration - Coordinate office events and meetings - Maintain an organized and efficient office environment - -Managing Financial Budgets & Monitoring Costs and Financial Records & Reports - -Hiring & Training Staff - -Rostering Staff - -Handling Employee Issues & Conflicts - -Ensuring Customer Satisfaction & Building Customer Relationships - -Planning Menus, Pricing & Maintaining Food Quality - -Managing Inventory & Ordering Supplies - -Maintaining Environmental, Food Safety & Sanitation Practice. - Skills: - Team management experience - Proficient in clerical duties - Excellent communication skills - Strong phone etiquette - Supervisory skills - Knowledge of QuickBooks or similar accounting software - Administrative proficiency - Understanding of human resources practices - Office organization abilities - If you are a detail-oriented individual with excellent organizational skills and a passion for managing office operations, we invite you to apply for the Office Manager position. Join our team and contribute to the smooth functioning of our office environment. - Job Type: Full-time - Pay: £37,000.00-£40,000.00 per year - Work Location: In person

After Hours is a vibrant and dynamic restaurant dedicated to delivering exceptional dining experiences. We pride ourselves on our delicious meals, excellent service, and unique atmosphere. To elevate our online presence and engage more with our community, we’re looking for a talented content creator to join our team. Role and Responsibilities: • Content Creation: Develop high-quality photos and videos showcasing our dishes, behind-the-scenes activities, events, and customer experiences. • Social Media Engagement: Collaborate with our social media manager to create engaging content that drives interaction and boosts follower growth. • Brand Highlighting: Highlight our unique offerings and the overall dining experience through creative and compelling storytelling. • Trend Integration: Stay updated with the latest social media trends and integrate them into our content strategy. • Regular Posting: Ensure a consistent and frequent posting schedule across our social media platforms. Requirements: • Experience: Proven experience in content creation, particularly in the food and hospitality industry. • Skills: Strong photography, videography, and editing skills. • Creativity: Ability to create engaging and visually appealing content that aligns with our brand identity. • Communication: Excellent communication and collaboration skills to work effectively with our social media manager and team. • Passion: A genuine passion for food and creating memorable dining experiences.

Sands End Arts & Community Centre (SEACC), an independent charity (charity no. 1191900), are looking for a highly motivated, enthusiastic and entrepreneurial individual to manage our in-house café, The Walnut Tree Café. About the Walnut Tree Café The Walnut Tree Café is open 7 days a week and serves food and beverages to the local community. Offering both indoor and outdoor seating on the corner of South Park, it is a popular amenity for local people and is the main hub of SEACC. The person we are looking for This is an exciting opportunity for someone with excellent people skills and at least two years’ experience of managing a successful food and beverage outlet. The role is part-time, with flexible working arrangements available, and offers a unique chance to join a dedicated team that are already running a popular café in a wonderful location, with the ambition of increasing café footfall and revenue and embedding a new training and employment programme into the running of the café. Main areas of responsibility, including but not limited to: -Support current staff to better manage the day-to-day Walnut Tree Café operations, including training for a team of Learning Disabled and non-disabled staff - Develop a strategy for the overall operational metrics & sales targets of the Walnut Tree Café, with a focus on driving sales and maximising profitability - Ensure consistency in customer experience, quality, and compliance measures - Ensure a safe and supportive learning and working environment for all staff and volunteers - Successfully managing peak trading periods and having a pro-active approach to upscaling rotas and factoring in weather conditions - The continuous identification of operational best practice through interaction with the company wide team The successful applicant will have the following attributes: Essential: Clear communication skills Previous experience of leading a busy food and beverage-based business to high standards Track record of creating and delivering training programmes to front-line teams Proven experience of managing and developing at least 2 full time staff Food Hygiene Level 2 Desirable: Located within easy commuting distance of the Centre Direct experience of training Learning Disabled adults Experience of working within a community centre or community café Terms and Conditions: £20/hour, 1 day/8 hours per week. One-year fixed term contract. Statutory pension and sick pay 6.6 weeks of holiday per year, prorated and based on hours worked in previous 52 weeks Probationary period of 3 months (to include a 1 month formal review) 8 week notice period after confirmation in post To apply: Please send a few sentences/cover letter demonstrating how your experience meets our ‘Essential’ and ‘Desirable’ person criteria via JobToday. The closing date for applications is 15th July at 10am and late applications will not be accepted. Interviews will take place week commencing 22nd July at Sands End Arts & Community Centre.

Superette is a food store in North London selling premium grocery items as well as serving coffee and food to go. We pride ourselves on only stocking small batch locally produced products. We are looking for a manger to become part of the team at Superette. You will need to have a keen interest in food, coffee and wine. Customer service is really important for us as well being able to guide and motivate the team around you. We are looking for full time applicants with experience in managing a team within the hospitality / retail world. Please get in touch to find out more.

START YOUR NEXT CHAPTER IN LONDON’S WESTMINSTER AT THE BARLEY MOW The team at The Barley Mow on Horseferry Road are never happier than when they’re serving customers from the local community, business and Government. Our pub is traditional, but never stuffy or boring, and we take pride in serving a range of cask conditioned ales and real good food. Here, you’ll love being busy and delivering the kind of service that matches our traditional values. ABOUT THE ROLE Helping the Kitchen Manager to deliver exciting menus, you’ll be focused on ensuring high quality products are used and enabling the highest standards of health and hygiene – even when the pressure is on. You’ll also help to minimise wastage and support your team by helping with food prep and leaning whenever required. Ideally, you’ll have experience gained in a similarly busy and dynamic environment. Here you’ll get to grow your skills and experience by being both hands on and undertaking on-going training. WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary. - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one years’ service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business - GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY - Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. - Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.