



We are searching for an experienced hospitality manager to lead and run Waterside Cafe, Little Venice.
The successful candidate will have a passion for delivering exceptional service, delivering the highest standards in hospitality and for making memorable experiences for our customers and a great culture and work environment for our team.
The role will include:
Operations & Service: Oversee daily opening and closing procedures, maintain high service standards, and ensure a smooth flow from the counter and kitchen to the guests.
People & HR: Lead, recruit, train, schedule (rotas), mentor, and evaluate front-of-house and kitchen/barista teams.
Financial Management & P&L: Drive sales, manage labor costs and gross profit (GP) margins, handle budgeting, and review financial reports.
Stock & Inventory: Monitor stock control, supplier ordering, deliveries, and waste reduction. Drive supplier quality and improvements as needed.
Health, Safety & Compliance: Ensure full compliance with food safety regulations, HACCP/hygiene standards, licensing, and facility maintenance.
Guest Experience: Build customer loyalty, handle feedback or complaints constructively, and oversee private events or function hire if applicable. Manage key marketing / social channels (with support) to actively drive promotion, and guest footfall.
Requirements & Qualifications
- Experience: Typically 2 to 5 years of hospitality management experience, with specific background running a café, coffee shop, or high-volume food-and-beverage venue.
- Skills: Strong financial/commercial acumen, leadership, communication, problem-solving, and EPOS/POS software proficiency.
- Certifications (preferred): Personal License (for alcohol service) and Level 2 or Level 3 Food Safety / Hygiene Certificate.
- Experiencia
- Se requiere
- Jornada
- Completa
- Horario
- 08.00 / 18.00
- Salario
- 35.000 £ anual
- Extras
- Annual performance related bonus of up to 5%

Cafe, Restaurant • 1-10 empleados
En JOB TODAY desde marzo, 2025
Our aim at Waterside Café is to delight our customers, with our beautiful location, friendly team and great quality food and drinks. Underpinning this ambition we aim to create a great team environment for our people!



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