Customer experience manager jobs in London - Page 5

Monday to Friday - 5 short shifts per week Must be available to do closing shifts at 4:30 pm. 16 hrs. Position: Team Member Pay: £11.00 p/h Permanent Part time. About Us: We are HOP! We exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! Benefits: Paid breaks, free food on shift, extra holiday day for your birthday, paid training and development and seasonal night out! About the role: Your tasks and responsibilities will depend on the daily allocation done by your manager. Your main duties are based on the food production line (kitchen preparation) and include preparing and assembling hot/cold dishes ordered by our guests and daily cleaning during and after service. From time to time, you will also be a floor host - great and welcome guests, assist with ordering, and manage customer flow. This role is restaurant-based and involves working a variety of shift patterns including working weekends and bank holidays. Please be aware we handle Pork meat in our restaurants. If you think this position is for you - please apply, and we will get back to you ASAP. Thank you!

About Us Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment What we are looking for: - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the kitchen - Experience in supporting a busy kitchen - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location

We are a vibrant and innovative company specialising in creating high-quality uniforms, custom kit, merchandise, and bespoke clothing solutions. Our clients include companies, sports teams, schools, and individuals who trust us to deliver unique and tailored apparel that meets their specific needs. As we continue to grow and expand, we're on the lookout for a passionate and experienced Sales and Marketing Manager to join our team. If you’re someone who thrives in a dynamic environment and loves the challenge of driving marketing strategies and sales initiatives, we’d love to hear from you! Marketing Responsibilities: Strategic Planning and Execution: -Develop and implement comprehensive marketing strategies to enhance brand visibility and drive lead generation. -Conduct market research to identify new trends, customer needs, and competitive landscape. -Collaborate with our content creator and manage marketing campaigns across multiple channels, including digital, print, and social media. Brand Management: -Oversee the creation and maintenance of marketing materials, ensuring consistent brand messaging. -Plan and execute promotional events, trade shows, and exhibitions to showcase products and services. Digital Marketing: -Implement SEO and SEM strategies to improve online visibility and drive website traffic. -Monitor and analyze digital marketing metrics, using data to optimize campaign performance. -Manage email marketing campaigns and CRM systems to nurture leads and retain customers. Customer Engagement: -Develop and execute strategies to enhance customer experience and satisfaction. Sales Responsibilities: Sales Strategy and Management:- -Identify and pursue new business opportunities, including partnerships and collaborations. -Manage the sales pipeline, from lead generation to closing deals. Requirements: -Excellent written and verbal communication in English, with proficient negotiation and interpersonal skills.. -Minimum of 2 years of experience in sales and marketing, preferably in the apparel or related industry. -Proven track record of developing and executing successful marketing campaigns and sales strategies. -Preferable: Proficiency in digital marketing tools and CRM software. -Creative thinking and problem-solving abilities.

If you like the sound of making quality pancakes using locally sourced ingredients in a busy yet supportive environment filled with TLC then please keep reading. We are an award-winning, all-day pancake specialist restaurant with three locations in London, and we are looking for a Head Chef to join our amazing team at Charlotte Street. You’ll be passionate about delivering exceptional food service and have worked in busy restaurants before. You’ll have experience in recruiting and leading a diverse team, rota and inventory planning and maintaining the highest standard in food hygiene. With this role, you’ll also have the exciting opportunity to support our kitchen teams across sites from time to time. Our restaurants are always bustling and full of kind team members who will look after you like family. We pay competitive hourly rates, offer rewards, bonus schemes and promotions for those who want to progress. There will be plenty of opportunities to grow under a professional, nurturing and progressive environment. Our training programme will help you get to where you want to be. Your responsibilities include: Lead and manage your team Ensure the highest standard of food service to company standards Ensure the smooth running of the restaurant Comply with all processes involved in the daily management of your kitchen Work with the GM to respond to customer complaints Be part of management meetings to progress the business You can expect delicious and nutritional pancakes as on-shift meals (50% discount when you’re off), as well as lots of team socials and events curated for you because we genuinely care for your wellbeing. As an appreciation for a hardworking chef who is always positive and reliable, we will treat you to amazing pancake perks including: - Uncapped service charge - 100% of service charge goes to our team - Genuine commitment to work life balance -Flexible schedule - Second language courses - Delicious & nutritional pancakes as on-shift meals Please note that our restaurant in Charlotte Street is currently only open during the day, however this is likely to change to evening service too.

We are looking for a talented individual to join our team at Paradiso Soho! A little about us. Paradiso burger and cocktail bar is in the heart of Kingly Court operating on 2 floors, we serve fresh food, amazing cocktails and on the weekends we offer bottomless brunch. Here at paradiso we train our team members to work on the bar and on the floor providing table service so everyone has the knowledge to work in any section. What we are looking for. An experienced supervisor who has worked behind the bar and on the floor. You are well organised, presentable, polite, have experience in leading teams of up to 12 people at one time, know how to deal with customer complaints, can train new and current staff members with all the skills they need to do their jobs to the highest standard. If this sounds like you then hit the apply button and we will be in touch as soon as possible.

Responsibilities: - Craft innovative cocktails and classic drinks - Provide exceptional customer service - Maintain a clean and organized bar area - Collaborate on seasonal menus - Handle front of house duties including greeting guests, managing reservations, and ensuring a welcoming environment - Keep glassware impeccable and bar equipment in top condition - Assist with inventory management and supply orders - Perform other tasks as necessary to ensure smooth bar operations Requirements: - Proven experience as a mixologist - Strong knowledge of mixology, wines, and spirits - Excellent communication and interpersonal skills - Ability to work nights and weekends - Knowledge in wine is a plus

HEAD CHEF AT DETROIT PIZZA LONDON We are looking for a full-time Head Chef to join our kitchen team and make delicious pizzas based on both traditional and modern American / Italian recipes. To be successful in this role, you should have experience leading teams, working with various pizza types and or busy restaurants and be available to work during hospitality business hours. As a Head Chef at Detroit Pizza London, you will ultimately be responsible for increased customers satisfaction by preparing managing the BOH team to deliver high-quality pizzas, pastas, and American / Italian style dishes. THE PACKAGE: - £40K salary per annum (plus tips) - Free meals on shift - 50% Friends & Family Discount when off-shift - Opportunity to grow within an expanding business. ABOUT DETROIT PIZZA LONDON: In 2020, when London – a global food capital – locked down, Detroit pizza London came to life. The concept was born out of necessity. During this time of uncertainty and confusion, we had a nostalgic feeling, a yearning for home… and that’s how Detroit pizza London started. When we first opened, Detroit pizza was trading out of a literal hole-in-the-wall in a network rail graveyard in Battersea. Customers picked up their orders through a dark sketchy alleyway, but still, after a few weeks, queues started to form. People were coming for their fix of the most unique pizza in town. Having an entire pandemic to focus on dough, hydration, and fermentation while mastering the perfect marinara is what elevates us into the new world of Detroit-style pizzas and the American experience. RESPONSIBILITIES: - Manages and leads food preparation and collaborates with executive chef - Oversees all sections of the kitchen: pizza, pan, baking and kp. - Handle allergen requirements and procedures - Ordering, Monitoring of stock rotation and Stock Take counting - Schedules shifts for all Back of House staff - Manages team recruitment, training, and performance - Inputs in the design of food and drink menu - Produces high quality plates, including both design and taste - Oversees and supervises kitchen staff (Sous Chefs, Cooks & KPs) - Ensures that food is top quality, and that kitchen is kept clean, and in good condition - Monitors and maintains kitchen equipment - Solves problems that arise and seizes control of issues in the kitchen. REQUIREMENTS: - Work experience as a head chef or similar role in a restaurant - Hands-on experience with preparing and baking pizza doughs - Familiarity with professional kitchen equipment, various cooking methods, ingredients, and procedures - Great understanding of food hygiene and kitchen best practices - Excellent time-management skills and team spirit - Flexibility to work in shifts, including weekends and evenings - Good with pressure and uncertainty - High school diploma or equivalent (desirable) - Diploma from a culinary school (desirable)

The Caviar Bar is a luxury seafood restaurant renowned for its exquisite caviar offerings and fresh seafood dishes. Our intimate, open kitchen creates a unique dining experience where chefs interact directly with customers, adding a personal touch to our culinary excellence. We are seeking a passionate and talented Sous Chef to join our team and help elevate our dining experience to new heights. As a Sous Chef at The Caviar Bar, you will play a crucial role in ensuring the smooth operation of our kitchen. You will work closely with the Head Chef to create and execute our menu, maintaining the highest standards of food quality and presentation. Given our open kitchen setup, you will also engage with customers, providing insights into our dishes and enhancing their dining experience. Key Responsibilities: Food Preparation and Cooking: Assist in the preparation and cooking of seafood dishes, ensuring consistency and excellence in every plate. Execute daily kitchen operations, including prepping ingredients, managing inventory, and maintaining cleanliness. Oversee the quality and freshness of ingredients, ensuring compliance with health and safety standards. Menu Development: Collaborate with the Head Chef to develop and refine our seafood and caviar-based menu. Experiment with new recipes and techniques to keep our offerings innovative and exciting. Customer Interaction: Engage with customers in the open kitchen, providing information about our dishes and answering any questions. Team Leadership: Supervise and mentor junior kitchen staff, fostering a positive and productive work environment. Ensure all team members adhere to kitchen protocols and safety standards. Inventory and Ordering: Assist in managing inventory, including ordering and receiving supplies. Monitor stock levels and ensure timely replenishment of ingredients. Quality Control: Maintain high standards of food quality, presentation, and hygiene. Conduct regular checks to ensure all dishes meet our rigorous standards before reaching customers. Qualifications: Proven experience as a Sous Chef or in a similar culinary role, preferably in a seafood-focused restaurant. Exceptional cooking skills, with a strong understanding of seafood. Ability to thrive in a fast-paced, open kitchen environment and engage with customers confidently. Strong leadership and team management abilities. Excellent organizational and time management skills. Knowledge of health and safety standards in a kitchen setting. Culinary degree or relevant certification is a plus. Personal Attributes: Passionate about seafood and culinary arts. Creative and innovative, with a keen eye for detail. Strong communication and interpersonal skills. Ability to work under pressure and maintain composure in a dynamic environment. Dedicated to providing an outstanding customer experience. Pay: £28,000.00-£30,000.00 per year

Join our Floor team as a Waiter😁 La squadra is building stronger & stronger as we are looking for talented individuals to take on different types of roles around the empire ! Are you ready to master this role !? Your mission will be: To deliver a immaculate smooth service Communicate with colleagues & management Look after customers with a Big big smile for the best customer experience Full time role 2 days off a week Employee discount Referral scheme bonus Apply today and we will give you a call !

We are looking for a passionate, friendly and enthusiastic person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills, and even join the management team. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch

Are you a dynamic and organised professional looking to make a significant impact on a fast growing business? We're seeking a dedicated and talented Shop Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our business. KEY DUTIES AND RESPONSIBILITIES: i. Plans catering services and directs staff. ii. Decides on range and quality of meals and beverages to be provided. iii. Discusses customer’s requirements for special occasions. iv. Purchases or directs the purchasing of supplies and arranges for preparation of accounts. v. Verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements, vi. Plans and arranges food preparation in collaboration with other staff and organizes the provision of waiting or counter staff’. vii. Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit. viii. Determines staffing, financial, material and other short- and long-term requirements. ix. To plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff. Experience in the similar role for 3 years is desirable. If you are a skilled Shop Manager looking for a dynamic and exciting working environment, and ready to accept this new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Salary: £34,000 - £39,000 depending on experience Hour: 37.5 Hours per/week

Supervisor Urban Pubs and Bars Limited Supervisor - Trendy East London Pub - Quality - Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious supervisor with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers, serving hearty British pub classics on the menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends. The Role As a supervisor you will support the General Manager in all aspects of running the venue as if it were your own business.  Be business savvy and demonstrate great commercial understanding.  Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would suit an aspiring Supervisor looking for the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 1 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday  Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

We are currently recruiting Assistant Manager for our Ealing Pizza restaurant. Experience in management is essential for the role as you will have to assist the the restaurant manager and support him with day to day duties. We want people who are really passionate about guest experience. It’s definitely your work ethic and passion that counts most. You should be focussed about delivering great service every time, enjoy a challenge, thinking on your feet, thrive in fast paced environments and be confident talking to customers. Our clientele is educated and discerning and they know good service from bad. As a relatively new venue, this role offers lots of opportunities for progression, as well as ongoing development and training.

We are currently in search of an Assistant Manager to join our esteemed team at 12:51 by Chef James Cochran in Angel. This position will involve assuming a key role in supervising the daily functions of our distinguished restaurant, prioritizing the delivery of unmatched service to our esteemed clientele. Your duties will include: - Supervising and leading a team of restaurant staff members - Ensuring that food production is efficient and meets quality standards - Enforcing food safety protocols and maintaining cleanliness standards - Providing excellent hospitality to customers and addressing any concerns or complaints - Managing inventory and ordering supplies as necessary - Training and developing team members to enhance their skills and performance - Collaborating with other managers to achieve overall restaurant goals Skills: To excel in this role, you should possess the following skills: - Strong leadership abilities with the ability to effectively manage a team - Extensive knowledge of restaurant operations, including food production and safety protocols - Excellent communication and interpersonal skills to provide exceptional customer service - Ability to multitask in a fast-paced environment while maintaining attention to detail - Experience in team management, including scheduling, training, and performance evaluations - Knowledge of hotel or hospitality industry If you are a dedicated individual with a passion for the restaurant industry and have the skills required for this position, we would love to hear from you. Apply today to join our dynamic team as a Shift Manager! Job Types: Full-time, Part-time Salary: From £16.00 per hour Expected hours: 35 per week Benefits: Casual dress Company pension Discounted or free food Employee discount Schedule: Day shift Flexitime Experience: Restaurant management: 2 year Hospitality: 3 year

About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Summary of the role: We are looking for an experienced Bakery Manager with a passion for great food and service to join our team. As a Bakery Manager you will support the General Manager in the training and development of the team, adhering to health and safety procedures and financials of the site. You will deliver excellent customer service, adopt a 'can do' attitude and have an excellent eye for detail. You will have experience managing a team and keeping your team motivated & happy whilst working in a fast-paced environment. - Engaging customers and exceeding their needs. - Basic cooking/food preparation. - Ensuring health & safety and food safety standards are met. - Opening and closing procedures - Sales and end of day reporting - Stock ordering and management To assist in the smooth and efficient running of day to day operations, including the management of preparation, hygiene and production teams.

About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff.   - Conduct training and development programs for new and existing employees.   - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered.   - Greet and seat guests, manage reservations, and handle customer inquiries and complaints.   - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards.   - Monitor food quality and presentation, ensuring it meets our high standards.   - Manage inventory levels, order supplies, and conduct regular stock checks.   - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow.   - Assist in preparing and managing budgets.   - Track sales and expenses, providing regular financial reports to the General Manager.   - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies.   - Manage the restaurant’s social media presence and engage with customers online.   - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations.   - Maintain accurate records, including staff files and financial documentation.   - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town

We are seeking an experienced General Manager who is friendly, professional, experienced and who can meet the needs of our café operation. The position involves: Overseeing of the daily running of the café Running a team of staff – rotas/timesheets/payroll Serving customers Barista coffee Stock control You need to be: Self-motivated Able to lead a team Flexible Deal with issues and problems swiftly and calmly Good customer focus You must have: Experience of running a café/restaurant operation Excellent organisation and managerial skills Experience of financial control and epos tills Understanding of accounts Experience of Microsoft Office Customer service is essential Food hygiene and heath & safety knowledge Applicants must be eligible to work in the UK with a good command of written and spoken English. Cooks & Partners are committed to Equality of Opportunity in employment and welcome applicants from all backgrounds. Job Type: Full-time; flexible 42.5 hour week (30 mins unpaid breaks) Salary: £32,000 per annum Experience: Management: 1 year (Preferred) Holiday: 20 days plus 8 bank holidays

Black Bear Burger is a serious contender for London’s best burger! 🍔 Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. We are looking for an experienced manager to join our team in central London. About you -Looking for full time (around 45h/wk)- -Full availability- -Previous experience as a kitchen manager- -Looking to join somewhere you can be proud of working- -Ability to work in and manage a fast paced, high volume operation- About the role -Opening/closing shifts- -Managing the day to day operation of the kitchen- -Managing the kitchen Grill section / fry section- -Fulfilment of all mis en place for service- -Maintaining cleanliness of kitchen- -Keeping kitchen safety and due diligence information up to date- — ensuring kitchen is run in line with company standards -Paid every 2 weeks- -£14.50/hr We’re growing too, with two new sites planned this year, and we’re looking to bring on board some great new people to grow with us. If this sounds like something that excites you get in touch!!

Welcome to Monika, an authentic African seafood restaurant set to open in one month in the heart of Deptford. We take pride in offering a unique dining experience that combines the rich and diverse culinary traditions of Africa with the freshest seafood. Our menu features a variety of delectable dishes inspired by coastal regions across the continent, served in a vibrant and welcoming atmosphere. We are seeking enthusiastic and dedicated Waiters/Waitresses to join our team. As a member of our front-of-house staff, you will play a key role in delivering exceptional service to our guests, ensuring they enjoy a memorable dining experience. - Greet and seat guests with a warm and friendly demeanour. - Present menus and provide detailed descriptions of our dishes, making recommendations based on guests' preferences. - Take accurate orders and relay them to the kitchen promptly. - Serve food and beverages efficiently and courteously. - Handle guest enquiries and resolve any issues or complaints with professionalism. - Maintain a clean and organised dining area. - Assist with setting up and breaking down tables. - Process payments and manage cash transactions accurately. - Previous experience as a waiter/waitress in a restaurant setting is preferred. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment. - Passion for African cuisine and seafood. - Excellent customer service skills. - Ability to work flexible hours, including evenings and weekends. - A team player with a positive attitude.

Schnitzel Forever is looking to hire FoH team members with experience in waitering. Ideal candidate will have basic knowledge of cocktails, coffee and floor service. - Taking orders - Greeting customers - Working with other floor team members - managing skills - Working with tray - barista/bartending skills are a bonus Ideal candidate will have: - over 2 year experience - good communication and command of English language - ability to work well within a team - good managing skills

Welcome to the world of Chick ‘n’ Sours - the home of next level fried chicken, the Whole Fry (yep, a whole fried chicken!), sour cocktails & good vibes only. We are the OG’s of elevated fried chicken with two restaurants in London serving up some seriously crispy & tasty fried chicken creations with SE Asian inspired flavours since 2015. We also have a beautiful Food Truck bringing Chick 'n' Sours to festivals, music gigs, sporting events and food markets to name just a few! We have an independent spirit and a welcoming, inclusive culture. Our people are appreciated for who they and we treat everyone with kindness & respect. If that sounds like a bit of you then read on. We have a Assistant Manager position available in our original Dalston restaurant. This restaurant is a 30 covers local spot that has many regulars, as well as a big delivery side of the business. There is also a 24 seater secret bar in the basement for either extra diners or available for private hire. You’ll be reporting directly into our GM and support managing a team of 6-8 front of house. You’ll be required to run busy shifts and lead by example. This role requires someone with previous restaurant experience but may be your first step into management. We love to offer opportunities and see our teams develop. Our GM’s operate in a manner where they are running their restaurant as their own business so you’ll also get to learn all aspects of how to run a business should that be of interest for you in the future. We pay fortnightly, you’ll never work your birthday, your friends and family get 50% off and there’s opportunities to develop your skills in all areas of the restaurant business that interest you. As you can imagine, our OG restaurant in Dalston is very close to our hearts so the candidate must demonstrate a positive attitude & a passion for delivering exceptional customer experiences. If you are interested drop us a line and we look forward to hearing from you :)

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Assistant Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £36,000 per annum

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £38,000 / 40,000 per annum

A Front of House Team Member for a Bar Beach Grill is responsible for providing excellent customer service, managing reservations, greeting guests, taking orders, and ensuring a positive dining experience. They handle cash transactions, maintain a clean and organized dining area, and collaborate with kitchen staff to ensure efficient service. Strong communication and interpersonal skills are essential to interact with customers and work effectively within the team.