JOB TODAY logo

Office Manager - Add-Olives ltd - London

Office & Admin

3 hours ago•62 views

About the role

Add-Olives Ltd is a growing food wholesaler and distributor specialising in Mediterranean foods, olives, nuts and other food products.
We are looking for an experienced, proactive and technology-driven Office Operations & Systems Integration Manager to oversee our office operations, financial administration, customer service, import logistics and team management.
The successful candidate will also lead the implementation of software integrations, automation and AI solutions to modernise our business processes, reduce manual administration and improve overall efficiency.

Key responsibilities

1. Systems Integration, Automation, EDI & AI

  • Implement and manage software integrations, particularly between Sage 50, Microsoft 365 and our e-commerce website and external business systems.
  • Set up and manage EDI connections with customers and suppliers, including the electronic exchange of purchase orders, sales orders, invoices and other trading documents.
  • Introduce automated customer order processing, including email and PDF order recognition.
  • Implement automatic supplier invoice recognition (OCR) and processing.
  • Explore and introduce AI and automation tools to improve administration, reporting and business efficiency.
  • Identify opportunities to reduce manual data entry and streamline business processes.

2. Financial Administration & Credit Control

  • Manage customer credit control, overdue accounts and debt collection.
  • Oversee supplier invoices, purchase ledger and supplier statement reconciliations.
  • Set up and manage automated bank feeds and regular bank reconciliations.
  • Improve financial reporting, cash flow monitoring and accounting procedures.

3. Import Logistics & Purchasing Coordination

  • Arrange and coordinate imported goods transportation, including international shipments and deliveries.
  • Liaise with overseas suppliers, freight forwarders, shipping companies and customs agents.
  • Coordinate shipping schedules, transport documentation, customs clearance and delivery arrangements.
  • Monitor incoming shipments and resolve transport or delivery issues.

4. Customer Service & Office Management

  • Handle customer enquiries by telephone and email.
  • Oversee customer orders, order queries and general customer service.
  • Supervise and coordinate the office administration team.
  • Allocate responsibilities, monitor performance and improve working procedures.
  • Ensure efficient communication and smooth day-to-day office operations.

Essential experience and skills

  • Proven experience in operations management or a similar senior business administration role.
  • Strong knowledge of Sage 50 and accounting processes.
  • Experience with credit control, purchase ledger, sales ledger and bank reconciliations.
  • Experience implementing software integrations and business automation.
  • Experience with EDI systems and electronic document exchange.
  • Excellent IT skills, particularly Microsoft 365 and Excel.
  • Experience supervising staff and managing operational processes.
  • Strong organisational, communication and problem-solving skills.

Desirable:

  • Experience in food wholesale and hospitality distribution.
  • Experience in international logistics, imports and freight coordination.
  • Knowledge of OCR invoice recognition, ERP/CRM systems and AI tools.
  • Experience automating business processes and integrating accounting software with e-commerce platforms.

The ideal candidate

We are looking for someone who is commercially aware, independent, organised and forward-thinking.
This is not simply an office administration position. We need someone who can take ownership of important business functions, manage customer and supplier relationships, improve existing systems, introduce modern technology and AI, supervise people and help drive the company's future growth.
If you have the experience and ambition to make a real difference to a growing business, we would like to hear from you.
To apply, please send your CV together with details of your relevant experience and salary expectations

  • Experience
    Required
  • Employment
    Full-time
  • Schedule
    Monday - Friday
  • Benefits
    Competitive, dependent on experience
  • Starting time
    Immediate start!

pin iconLondon

icon
Office ManagerLondon

Food Importer and Distribution • 1-10 Employees

Hiring on JOB TODAY since March, 2022

We supply some of the best restaurant and hotels in central London, mostly in the Mayfair area.

Alessandro V. avatar icon
Alessandro V.Active 1 hour ago
Are you hiring?

Post a job and hire

Hire now

More jobs from this company

Jobs like Office Manager