118 Best head of customer experience Jobs in Surbiton (March 2026)

Roadside Rescue Mechanic

4 days ago

Hounslow

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Roadside Mechanic

4 days ago

Hounslow

Roadside Technician - Heathrow

1 day ago

Hounslow

Roadside Technician

4 days ago

Twickenham

Roadside Vehicle Technician

4 days ago

Hounslow

Roadside Vehicle Mechanic

4 days ago

Twickenham

MarTech Senior Product Manager - Campaigns

2 days ago

Putney

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Campaigns Product Development Manager

4 days ago

Putney

Senior Campaign Manager

4 days ago

Putney

Marketing Campaign Product Manager

4 days ago

Putney

Campaign Product Manager

4 days ago

Putney

Campaigns Product Manager

4 days ago

Putney

Senior Product Manager, Campaigns

4 days ago

Putney

Roadside Technician - Bromley

5 days ago

Esher

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

General Manager

4 days ago

Richmond

Are you an experienced and dynamic leader with a passion for hospitality and luxury service? Do you have a proven track record of managing and elevating high-end properties? Do you take pride in customer satisfaction, and can you find solutions and think on your feet? Do you have excellent experience in operations management, coupled with a strong commercial acumen? My client is looking for an exceptional General Manager to lead their prestigious luxury lodge retreat in the heart of North Yorkshire. Role in a nutshell As General Manager, you will be the driving force behind all operations, ensuring the highest standards of service, quality, and guest experience. You will lead a talented and dedicated team, manage day-to-day operations, and oversee the delivery of exceptional guest experiences. This is a hands-on role that requires a deep understanding of luxury hospitality, business acumen, and a passion for creating unforgettable memories for our guests. Key Responsibilities: • To lead from the front and contribute to site success through good commerciality and a proactive approach., • To ensure all accommodation is maintained to an excellent condition and that housekeeping standards are always exemplary., • To adopt Planned, Preventative Maintenance techniques to preserve the longevity of the company's product quality and associated guest experience., • To gain full knowledge and maintain all operational systems and services including Health & Safety practices as well as gas, water, supply etc., • To monitor and be accountable for the site ledger/finances, including outstanding debt and if issued, the responsible use of company credit card., • Ensure that all Guests and Visitors receive amazing service and standards at all key points in their visitor journey., • To create and conduct local marketing initiatives, effectively maintaining any assigned budgets while increasing the company's overall profit, • To maintain good and clear communication between the site and Head Office., • To assist Senior Management to increase the efficiency and profitability of the business., • To interview and recruit core team of staff and ensure they are being deployed in a productive manner., • To interview, recruit and train seasonal staff according to requirement and commercial feasibility., • Ensure the team understand high end service expectations and constantly drive world class service., • Lead, inspire and champion your team and their talents to all in the business, encouraging on-going development and progression. Key skills required: • Proven experience in managing a property or high-end hospitality venue., • Strong leadership skills with the ability to inspire, manage, and develop a high-performing team., • Exceptional communication and customer service skills., • Demonstrated ability to manage budgets, financials, and operational systems., • A passion for delivering outstanding guest experiences and maintaining top-tier standards., • Strong problem-solving skills and the ability to think on your feet., • An understanding of the North Yorkshire region and its tourism offerings is an advantage., • You must live within 40 mins / 1 hr of Richmond for this role Package: • Beautiful, tranquil work environment in the heart of North Yorkshire., • Opportunity to work with a dedicated and passionate team., • Professional development and career growth opportunities., • Staff discounts and perks., • Company pension scheme - enhanced, • Health and wellbeing programme, • Life insurance Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / 0161 9236120

Bursar

4 days ago

Esher

About the Role The Bursar plays a pivotal leadership role within Milbourne Lodge School, providing high‑level strategic, financial and operational management to ensure the school functions efficiently, safely and in alignment with its values and vision. Working closely with the Head and the Senior Leadership Team, you will contribute to the school’s long‑term direction, support its continuous improvement, and uphold high standards across all non‑academic operations. You will oversee the full breadth of bursarial functions, including finance, budgeting, payroll, estates, IT, catering, administration, health and safety, regulatory compliance, admissions and marketing oversight, and contract and supplier management. As a key member of the leadership team, you will maintain strong relationships across the school community—parents, colleagues, external partners—and model professionalism and integrity at all times. The role also includes line management responsibilities, acting as the Performance Management reviewer for identified staff, and deputising for the Head and Deputy Heads when required. You will ensure the school remains fully compliant with all regulatory requirements (excluding academic, pastoral and safeguarding), lead all health and safety processes, and coordinate fire and lockdown procedures. This is a highly influential and varied leadership role requiring strategic vision, operational excellence, financial expertise and the ability to manage complex processes with accuracy and calm. The Bursar is central in ensuring the school runs smoothly, safely and effectively so that pupils and staff can thrive. About the School Located in stunning grounds near to Esher, we provide a private Pre-Prep and Prep school education for children aged between 4 and 13 years. At Milbourne Lodge we value every child, and create lasting memories, and our personalised focus and inspirational teaching is reflected in our outstanding academic results. We are united in a passion to maximise the potential and development of each child. Who We Are Looking For Essential Skills & Qualities • Excellent organisational and interpersonal skills, • Ability to deliver clear, accurate communication face‑to‑face, in writing and by phone, • Strong leadership presence and ability to work proactively with limited supervision, • Strong commercial judgement, with the ability to balance costs and benefits, • Able to plan, prioritise and manage a complex and varied workload, • Competent across key applications: Excel, Word, PowerPoint and Outlook, • Successful track record of leading multidisciplinary teams with commercial and operational priorities, • Evidence of ongoing professional development Desirable Skills & Qualities • Customer service expertise, including managing queries and complaints, • Experience in property or facility management, • Mindset of continual improvement, quality and service excellence, • Positive, solution‑focused and “can‑do” approach Qualifications Desirable: • Degree‑level education, • Financial qualifications, • Operational qualifications (e.g. health and safety or safeguarding accreditations) Experience Essential: • Experience working across multiple sites and stakeholders, • Experience within a school, school group, or complex organisation Blenheim Schools is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. All appointments are subject to safer recruitment checks, including an enhanced DBS check. Our Safeguarding and Child Protection Policy is available on the school website. Details on Recruitment of Ex-Offenders is included within the Application Guidance. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.

Entry Level Sales Advisor

3 days ago

Sutton

Entry Level Sales and Customer Service Role Immediate Starts Full-Time Equivalent Position (£24,000 - £30,000 OTE) Join a growing and thriving sales and customer service team in London! Sales / customer service - Our client a well-established sales and marketing company, located in London, is currently on the lookout for ambitious individuals to support their ongoing growth and rising client demand. The key attributes they are looking for are: • Process Driven: You understand that success is a result of consistent inputs., • Antifragile Mindset: You see all results as positive feedback to help you improve., • Authenticity: You don't need "sales techniques"—you just need to be yourself., • Ambition: A drive to make great money and grow on a personal level. What You'll Be Doing: • Generating new customer base for clients within residential environments., • Working efficiently: Field time is typically only 3–6 hours per day., • Using feedback as a means of improvement (Skill Acquisition)., • Sales Acquisition & Customer Service. The Rewards of Joining This Team: • High Earnings: Experienced reps currently average £300-£600 per day; for those starting out, we see realistic estimated earnings of £150 - £300 per day. This is a commission-based role where your income reflects your results., • Tailored Mentorship: Access to "light-touch" coaching that is tailored to you., • Autonomy: A professional environment with very little micromanagement., • Team Environment: A lively and social working environment with regular team events They are currently holding informal chats for their new sales and customer service role. Send your CV to the recruitment team today for this immediate start opportunity. Openings involve dealing with customers face-to-face within field sales environments. Experience is not necessary in this full time equivalent, self-employed, commission-based role, due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Luxury Brand Ambassador

17 days ago

Kingston upon Thames

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Hospital Specialist

13 days ago

Twickenham

We are recruiting for a global organisation who are looking for a Pharmaceutical Secondary Care Sales Specialist, specialising in nutrition to join their team. You’ll lead prescription sales performance and accelerate market share growth across our client’s nutrition portfolio, bringing proven account management expertise to create high-impact account plans and forge influential partnerships. This is a full-time permanent position covering South London and the South Central region of the UK. What’s on offer? Excellent Salary & Benefits - A competitive starting salary depending on your experience, plus exceptional bonus, company car, pension, healthcare, death in service and more! Make a Real Impact - Contribute to life-changing nutrition formula that directly improve patient lives. Collaborative Culture - Thrive in a supportive, people-focused environment. Ideal Requirements for the Pharmaceutical Secondary Care Sales Specialist • Proven success in ethical healthcare sales, including strong hospital-based selling experience and a consistent record of delivering results., • Demonstrated ability to influence formulary and guideline decisions, achieving measurable improvements through credible clinical and stakeholder engagement., • Skilled at building high-impact customer networks, translating complex medical and scientific information into clear, relevant insights tailored to each audience. Role Responsibilities for the Pharmaceutical Secondary Care Sales Specialist • Deep expertise in NHS nutrition portfolios, competitors, customers, and the local NHS landscape, enabling confident, value-led clinical conversations., • Build and sustain influential relationships across the healthcare economy, including Dietitians, Paediatricians, GPs, and Medicines Management leaders, while operating fully within ABPI compliance., • Drive regional growth by identifying opportunities and overcoming barriers to prescribing, delivering innovative, guideline-led solutions aligned to national and local NHS decision-making., • Own and deliver strategic account plans, leveraging advocates and clinical experts, maintaining up-to-date product and competitor knowledge, and consistently achieving agreed performance targets. Recruitment Process 3 stage interview process 1st stage – A Microsoft Teams meeting with the hiring manager. 2nd stage –Assessment Centre, with a competency-based interview and a business plan presentation. 3rd stage – A conversation with the Head of Nutrition. Interview with a hiring manager who is a passionate and experienced leader, values your ideas, mentors your growth, and is committed to helping you succeed in this role. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Get to know your recruiter, Katie, on our website: Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

Customer Sales Associate - No Experience

9 days ago

Mitcham

Entry Level Sales and Customer Service Role - Immediate Starts Full-Time Equivalent Position (£24,000 - £30,000 OTE) Looking for a role that will support you and develop your skills within a fast-paced sales and customer facing environments? Join a growing and thriving sale and customer service team in London! Sales / customer service - Our client a well-established sales and marketing company, located in London, is currently on the lookout for ambitious individuals to support their ongoing growth and rising client demand. The key attributes they are looking for are; • Positive and pro active, • Professional manner and appearance, • High customer service standards, • Willingness to travel both nationally and internationally What You'll Be Doing; • Generating new customer base for their clients, • Collaborating with a motivated sales team, • Customer Service, • Sales Acquisition The Rewards of Joining This Team; • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities., • Enjoy a lively work environment with plenty of social events, • Successful and established Sales and Customer service team to support you, • Completely uncapped earnings + enticing incentives (income is commission-based), • Travel opportunities They are currently holding informal chats for their new sales and customer service role. Send your CV to the recruitment team today for this immediate start opportunity, and they’ll reach out if you're selected for the next steps. Openings involve dealing with customers face to face within field sales environments in and around the London area. Experience is not necessary in this full time equivalent, self-employed, commission-based role, due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Sales Executive

5 days ago

Isleworth

Build a rewarding sales career with Protect Line! Looking for more than just a job? Want to build a career where you can earn big, grow fast, and feel good about what you do every day? At Protect Line, we help protect what matters most – families, futures, and peace of mind. And we’re looking for people like you to join us. No sales experience? That’s absolutely fine. If you’ve got the drive, we’ll invest in the rest. Already experienced? We’ll give you the platform, support, and rewards to level up even further. As part of your training, you’ll spend 6 weeks in our Bournemouth Head Office, in a programme designed to take you from beginner to sales professional. With your dedication and our support, success is within reach. The Role: Sales Executive You’ll be speaking to people who’ve already shown interest in life insurance – no cold calling strangers out of the blue. Your day-to-day will look like: • Having meaningful conversations with customers about what (and who) they want to protect, • Asking thoughtful questions to understand their situation and uncover their needs, • Using active listening and strong reading and attention to detail to truly understand each customer’s situation, • Matching customers with the right protection plan so they can feel confident about their future, • Working in a role that beautifully blends structure with freedom: you’ll have clear scripts and frameworks so you know where you’re heading, but you’ll also have the freedom to personalise every interaction so each conversation feels as unique as the customer you speak to Who this role could suit: You might be: • Just starting out and looking for a proper career, not just a job, • Moving from retail, hospitality, or customer service into something with higher earnings, • Already in sales and wanting better training, culture, or commission You’ll thrive here if you are: • A natural communicator – you’re comfortable talking to anyone and building trust quickly, • Curious – you like to ask questions and really understand what people need, • Resilient – you don’t give up easily and you’re motivated by targets and results, • Goal-driven – you want to earn well, progress quickly, and build a proper career Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service that stands out for its authentic care and trust. We view protection as a promise for the future, focusing on keeping our promises, so you can keep yours. Our Values (and what they mean day to day) Our values aren’t posters on a wall – they guide how we show up every day: • Care – for our customers, for each other, and for ourselves, • Collaborate – we work as a team, share what works, and celebrate wins together, • Dare – we’re not afraid to try new things, give feedback, or push for better, • Deliver – we do what we say we’ll do, and we own our results If that sounds like your kind of environment, you’ll fit right in. Why Choose Protect Line? We know you’re not just choosing a job – you’re choosing a lifestyle, career, and future. Here’s what we offer: • Rewarding Pay: Kick off with £30,778 base and enjoy uncapped commission with a realistic OTE of £55,000 – your effort, your earnings, • 4 Day Working Week: Exceed targets by Thursday and enjoy your Friday off fully paid, • Core 100 Club: Exclusive rewards, nights out, and access to our Core 100 Lounge for top performers, • Career Growth: Our platinum pathway is your ladder to success – unlock higher earnings and perks like car and wellbeing allowances., • Enhanced Family Leave: Maternity, paternity, adoption, and surrogacy support when life changes in big ways, • Flexible Time Off: Holiday that increases with service, plus options to buy extra days or cash in what you don’t use. Plus, take paid leave for appointments, emergencies, or any of life’s surprises., • Celebrate Life: Extra paid days for your birthday, your wedding, your child’s first birthday, and even buying a new home, • Paid Charity Work: Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work, • Epic Company Events: Our Summer and Christmas parties are legendary—get ready to join the fun, • Sabbatical Opportunities: After 15 years, take 4 weeks paid to travel, reset, or do something big., • Refer & Earn: Bring a friend onboard and pocket £1,500 for each successful hire, • Perks Galore: From eye care vouchers to retailer discounts, enjoy a variety of benefits, • Secure Your Future: Benefit from our pension scheme, death in service benefits, and more So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for extraordinary! So, if you're someone who loves turning good outcomes into great ones, then get ready for an exhilarating adventure with us! At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing! If you’re someone who wants to turn good outcomes into great ones – for yourself and for our customers – we’d love to hear from you. Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.

Head Chef

1 month ago

Mitcham

Bee Happy Recruitment is seeking an experienced and passionate Head Chef to lead our Clients culinary team. The ideal candidate will possess strong leadership skills, extensive culinary expertise, and a commitment to delivering exceptional dishes. The Culinary offering is Big flavour, Gastro plates with a real passion for excellence. This role offers an exciting opportunity to oversee food preparation, maintain high standards of food safety, and manage kitchen operations efficiently. The Head Chef will play a pivotal role in shaping the menu alongside the Executive Chef, supervising kitchen staff, and ensuring the seamless delivery of quality dishes in a fast-paced hospitality environment. Responsibilities Lead and supervise the entire kitchen team Oversee food production to ensure consistency, quality, and presentation standards are met Develop innovative menus in collaboration with management that reflect current culinary trends and customer preferences Manage food safety protocols and ensure compliance with health and safety regulations Coordinate daily kitchen operations, including inventory management, ordering supplies, and maintaining cleanliness Train and mentor staff to enhance their skills and promote a positive working environment Monitor food costs and optimise utilisation of ingredients without compromising quality Ensure timely preparation and serving of dishes during busy service periods Uphold excellent hospitality standards by supporting serving staff when necessary Skills Proven supervising experience within a professional kitchen environment Extensive culinary experience with a strong background in food preparation and cooking techniques Demonstrated team management abilities with leadership qualities that motivate staff In-depth knowledge of food safety standards and regulatory compliance Strong organisational skills to manage multiple tasks efficiently under pressure Excellent communication skills to coordinate effectively with team members and management Experience in restaurant or hospitality settings is highly desirable Ability to innovate creatively while maintaining operational efficiency Knowledge of current culinary trends and customer preferences This role is integral to delivering outstanding culinary experiences while fostering a collaborative team environment. The successful candidate will be passionate about food, dedicated to excellence, and eager to lead by example in a dynamic hospitality setting. Please apply with your CV below TPBN1_UKCT

National Sales Manager

23 hours ago

$75000 yearly

Weston Green

As our National Sales Manager, you will be leading a team of three Account Managers delivering c£15m of revenue. You'll be a coach, a mentor and client facing. Splitting your time between head office and client meetings, you'll be a commercially driven individual with a proven track record in the aerospace and defence sector. BASIC SALARY: £65,000 - £75,000 BENEFITS: · Up to 10,000 - £15,000 Annual Bonus · Car Allowance £6,500pa · 25 Days Holiday · Company quarterly incentive plan c£2,600 per annum · 3 x Life Assurance, · 5% Pension Contribution LOCATION: Office based 60% of the time (plus client meetings / WFH) – Milton Keynes COMMUTABLE LOCATIONS: Northampton, Bedford, Cambridge, Luton, Huntingdon, Leighton Buzzard, Stevenage, St Neots JOB DESCRIPTION: National Sales Manager – contract electronics This National Sales Manager role is a strategic leadership role where you will be the driving force behind key relationships with some of the most respected names in UK aerospace and defence sector — organisations where precision, process, and performance matter. KEY RESPONSIBILITIES: National Sales Manager – contract electronics As our National Sales Manager, you will: · Lead, coach and inspire a team of 3 direct Account Managers, working closely with support teams to ensure client satisfaction. · Oversee and develop major accounts worth c£15m, we are the partner of choice in key areas · Work cross-functionally with engineering, operations, and quality to deliver world-class outcomes. · Work closely with the Global Sales Director accurately reporting forecasts, budgets and performance. PERSON SPECIFICATION: National Sales Manager – contract electronics To be successful in your application, you'll be a people leader, someone who takes pride in developing others, consistently managing the fine balance between customer satisfaction, profit and what's right. · The ideal candidate would have experience of the defence sector, electronics and sub-contracting. · People Management (Sales, Operations and Production) · Managing high value complex, demanding corporate clients with multi-million pound spends (£5m+) · The Good to great methodology THE COMPANY: As an integrated partner to the major Aerospace / Defence players, we manufacturer key components for some of the most recognisable brands on the planet. With a global presence we pride ourselves on being a local business who values empathy best practice and world class service INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18288, Wallace Hind Selection TPBN1_UKTJ

CNC Programmer, Setter, Operator ,Turning

14 days ago

$37050 yearly

Molesey

DIRECT APPLICANTS ONLY, AGENCIES NEED NOT CONTACT! At Clear Cut Components, we specialise in providing high-quality CNC machining services and custom-machined components to a diverse and loyal customer base across various industries. We serve sectors including Automotive, Agricultural, Architectural, Medical, PPE, Leisure, and Lighting, building long-lasting relationships with our clients through exceptional service and dedication. Our commitment to continuous investment in cutting-edge technology enables us to deliver precision engineering with capabilities ranging from 2mm to 250mm on CNC fixed and sliding head twin-spindle Mill/Turn Centres. We also offer CNC vertical machining up to 1260 x 600 x 600, all in-house at our 12,400 sq. ft. facility in Surrey. At Clear Cut Components, we prioritise a "Right First Time, Every Time" approach and aim for customer satisfaction with every interaction. We are looking to expand our team and have an exciting opportunity for a CNC Programmer, Setter, and Operator (Turning) . Role: CNC Programmer, Setter, Operator (Turning) Location : Molesey, Surrey Salary : Starting at £19.00 per hour (negotiable based on experience) Hours : 40 hours per week + overtime Holiday : 26 days + bank holidays Key Responsibilities: CNC Machine Operation : Efficiently run CNC turning machines, including programming, tool selection, and repeat setting of jobs. Quality Control : Inspect workpieces throughout production, ensuring high-quality standards and adherence to right-first time principles. Problem Solving : Troubleshoot machining and tooling challenges, utilising your expertise to resolve issues promptly and effectively. Maintenance : Identify and address machine maintenance needs, performing daily, weekly, and monthly checks to ensure optimum performance. Continuous Improvement : Contribute to ongoing improvement initiatives, adhering to health and safety protocols, 5S practices, and safe working procedures. Collaboration : Work closely with the Production Manager, reporting on production progress and any challenges encountered. Required Skills & Experience: Proven experience in programming, setting, and operating CNC turning centres. Ability to meet production targets while maintaining a high standard of quality and precision. Strong knowledge of machining strategies and tooling solutions, with expertise in machining stainless steel and aluminum. Experience with CNC turning centres. Ability to read and interpret engineering drawings and geometric tolerances. Excellent problem-solving skills with a proactive approach to troubleshooting. Ability to work independently and as part of a team, with strong communication skills. Ideal Candidates will have: Experience using a Twin turret twin spindle, 8 Axis mill-turn centres with Fanuc controls. Experience using a Twin turret, twin spindle, 8 Axis mill-turn sliding head lathes with Fanuc controls. Experience using a Single turret twin spindle, 5 Axis mill-turn centres with Siemens controls. Experience in programming from first principles and using 3D models (One CNC preferred). Familiarity with recognised Quality Systems. Apprenticeship or formal training in machining or engineering disciplines. Personal Attributes: Strong organisational skills and attention to detail, particularly when handling small, high-value parts. Ability to work effectively under pressure and meet deadlines. High level of initiative and motivation, focusing on efficiently producing quality components. Proactive team player with excellent communication skills across all levels. If you're passionate about precision engineering and looking to join a forward-thinking, customer-focused team, we'd love to hear from you. Apply today to be part of Clear Cut Components continued success! TPBN1_UKTJ

Chef de Partie

5 days ago

$36350 yearly

Barnes

The Company: An exclusive private members sports club, situated in 100 acres of magnificent parkland. London's leading sporting facilities club. Constantly evolving. In recent years the club has won a number of accolades and awards. Benefits: £36,350 basic + £550 bonus paid every 6 months Excellent Work/life balance 5x straight Shifts Up to two weekends off a month Overtime paid at the rate of time and a half Opportunity to use the facilities free of charge Generous Company Pension Many other fantastic Benefits Ongoing training and development About the role: Great opportunity for a talented and ambitious chef de partie to join this outstanding and prestigious and exclusive private club. As chef de partie you will report directly into the sous and head chef within an overall team of 11 chefs. The chef de partie should be engaging, personable and able to build relationships easily . A background of classical French would be an advantage if not fine dining experience of a la carte, bistro, summer BBQs and ad hoc events . The chef de partie should pride on presentations and flavors as well as offering fresh local sourced ingredients and be creative & engaging. The successful chef de partie will need to have an excellent customer-facing approach and a proactive approach to client relationships. The chef de partie should be a strong and independent Chef who will be on the hot section and sauce section and can work under pressure and be able to work with the team. Click apply and include a CV in word or similar TPBN1_UKCT

Sous Chef - Allianz Stadium, Twickenham

25 days ago

$44000 yearly

Twickenham

Sous Chef - Allianz Stadium, Twickenham £44,000 per annum, plus benefits At Levy, we're proud to be the official catering partner of Allianz Stadium, managing all food and beverage services from public concessions to premium hospitality suites. Known for high-end, sustainable, and locally-sourced menus, Levy offers everything from quick match-day food and drink to fine dining experiences for members and corporate events. We emphasize sustainability through initiatives like reducing single-use plastics, using seasonal British produce, and minimizing food waste, enhancing the stadium experience year-round. About the role: As Sous Chef at Allianz Stadium, you will play a key leadership role within the kitchen team, supporting the Head Chef in delivering exceptional culinary experiences across a range of events - from match days and banquets to high-profile corporate functions. You will be responsible for maintaining the highest standards of food quality, presentation, and hygiene while helping to inspire, train, and motivate the brigade. Working in a dynamic, fast-paced environment, you will contribute to menu development, manage kitchen operations in the Head Chef's absence, and ensure that all culinary outputs reflect Allianz Stadium's reputation for excellence. Sous Chef Duties: Create standout food • Prepare fresh, high-quality dishes that wow our guests and bring our menus to life Drive kitchen excellence • Spot opportunities to improve food quality, service flow, and ways of working Lead by example • Help build a positive, inclusive kitchen culture where your team feel supported, motivated, and proud of what they produce Deliver exciting food concepts • Support the brigade in consistently executing our menus to brand standards Champion the brand • Be an ambassador on site, representing our values through professionalism, passion, and plate presentation Own stock & waste control • Support ordering, stock management, and food waste reduction to maximise efficiency and margins Maintain immaculate standards • Oversee cleaning routines and hygiene practices to keep the kitchen inspection-ready at all times Support financial performance • Assist with budget control and hitting key financial targets Sous Chef Requirements: Exceptional Communication & Interpersonal Skills: Foster clear and effective communication within the kitchen and with all team members to ensure smooth operations and a positive work environment. Meticulous Attention to Detail: Demonstrate an unwavering commitment to quality and precision in every dish, elevating the overall guest experience with every plate served. Building Strong Relationships: Cultivate strong, respectful, and collaborative relationships with colleagues, suppliers, and guests. Deliver a service that not only meets but exceeds expectations, creating lasting impressions and fostering team cohesion. Adaptability & Flexibility: Thrive in dynamic environments, quickly responding to changes with a proactive mindset. Embrace new challenges and continuously seek ways to innovate and improve. Integrity & Accountability: Uphold the highest standards of personal and professional ethics. Be a role model in honesty, responsibility, and reliability, taking ownership of actions and outcomes. Leadership & Development: Exhibit a natural ability to lead, inspire, and support a diverse team. Take initiative in developing new skills and expanding your expertise to grow with the business. Client-Focused Approach: Skillfully identify and clarify customer requirements, ensuring that every dish meets their expectations while maintaining the restaurant's vision and standards. Time Management & Deadline Oriented: Manage multiple tasks efficiently, meeting deadlines and maintaining high standards even under pressure. Sous Chef Benefits: Healthcare & Wellbeing • Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme. Exclusive Perks & Discounts, • Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia. Workplace Benefits, • Meals on duty, pension scheme, life assurance, and professional subscriptions paid. Leave & Family Support, • 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby's 1st birthday, and a holiday purchase scheme. Career & Financial Support, • Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products. Who are Levy? Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual's unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness. TPBN1_UKCT

Food Safety and Quality Manager

12 days ago

$50000 yearly

Hounslow

Food Safety & Quality Manager Location: Hounslow Department: Quality Assurance Reports to: Head of Quality Assurance Contract: Full-time, Permanent (40 hours) Salary: £45,000-£50,000 Hours: Monday-Friday, 08:30-17:00, with occasional weekend work (approx. 1 weekend per month) The Opportunity We're seeking a proactive and inspirational Food Safety & Quality Manager to lead our UK Quality Assurance function within our high-performance logistics and operational environment. This role is central to maintaining exceptional food safety standards, enhancing our quality culture, and ensuring full compliance across all operational processes-from offloading and dispatch to documentation, system updates, and FSSC 22000 responsibilities. You will be the strategic link between operations, customers, suppliers, and external authorities, driving standards, enabling continuous improvement, and ensuring our products and processes reflect company excellence. What You'll Do Leadership & Team Development Lead, coach, and motivate a team of supervisors, supported by QA/QC officers. Develop capability through clear direction, performance feedback, and hands-on guidance. Champion food safety culture and operational excellence across all UK units. Operational & Logistics Quality Oversight Oversee food safety within logistics/operations-including offloading, dispatch, hygiene processes, and documentation. Manage routine processes such as microbiological sampling (three times weekly) and timely laboratory submissions. Coordinate internal and external food safety training requirements. Compliance, Audit & Certification Implement and improve HACCP systems and food safety procedures aligned to Codex Alimentarius. Ensure HALAL compliance and oversee annual certification. Plan and conduct internal audits (Hygiene, GMP, Glass & Foreign Body, HACCP). Support and participate in external audits, including local authority inspections, EHO/FSA visits, and FSSC 22000 certification. Maintain document control systems, including versioning and controlled access. Customer & Supplier Engagement Act as a key customer-facing representative, supporting customer-driven projects and ensuring operational alignment with their requirements. Conduct supplier audits, approve suppliers, and collaborate with Purchasing to maintain raw material and ingredient compliance. Manage complaints from recording through investigation, ensuring clear communication with customers, suppliers, and senior leadership. Problem Solving & Continuous Improvement Investigate and resolve non-compliances; drive corrective and preventive actions. Use data analysis and statistical insights to inform decision-making and improve processes. Identify opportunities for cross-functional improvement across operations, logistics, and production teams. Cross-Functional Collaboration Work closely with Executive and Operations teams to ensure product safety and quality by design. Partner with colleagues in high-risk production areas (kitchens, goods-in, off-site frozen plants) to ensure seamless end-to-end safety and quality standards. What You'll Bring Proven leadership experience with a hands-on, solutions-focused approach. Strong operational understanding of food safety and quality, ideally within logistics, airline catering, or fast-paced food environments. Excellent communication skills-clear, influential, and able to engage at all levels. A passion for premium food and exceptional service. Ability to thrive in a fast-moving, customer-facing role with many moving parts. HACCP & Food Hygiene certification (essential). Degree in Food Science or significant relevant experience. Confidence with Microsoft Office, reporting, and data management systems. Good working knowledge of Health & Safety and Sustainability practices. Calm, decisive, flexible, and highly organised. TPBN1_UKTJ

Head Chef

28 days ago

Putney

Elior Universities - Fuelling Bright Minds & Busy Days Campus life is non-stop, and so is our food! We bring flavour, convenience, and quality to university dining, with healthy, exciting menus and digital ordering that fits seamlessly into student life. What you'll be doing... As a Head Chef you will be proactively managing and supporting a catering team as well as creating a platform for financial growth through cost control and culinary excellence. Recruiting, training, supporting and people development to deliver an efficient, high quality service to Elior UK, customer and client Maintaining, ordering and controlling food stocks within budget Ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customer and colleagues Working Pattern: 5 over 7 / 40 hours per week What can you bring? Proven leadership ability with a proactive, hands-on approach Genuine interest in customer service excellence Focused on the front line Catering experience essential with chef skills 2+ years experience as Head Chef or Sous Chef ready for their next step Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Executive Sous Chef

1 month ago

Isleworth

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow A WORLD OF REWARDS • Competitive Annual Salary • Chef whites provided • Free and healthy meals when on duty • Grow your Career ! • Personal Development programmes designed to support you at every step of your career • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) • Team Member Referral Program • High street discounts: with Perks at Work • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) • Discounted dental and health cover • Free Parking • Modern and inclusive Team Member's areas An Executive Sous Chef is responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls. What will I be doing? As Executive Sous Chef, you are responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience. An Executive Sous Chef will also be required to manage food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards: Contribute to menu creation Manage and train the kitchen brigade effectively to ensure a well-organised and motivated team Ensure consistency in quality of dishes at all times Assist the Head Chef and managing customer relations when necessary, in the absence of the Chef Ensure resources meet business needs through the effective management of working rotas Support brand standards through the training and assessment of your team Manage food cost controls to contribute to Food and Beverage revenue Knowledge of activities in other departments and implications Ensure compliance with food hygiene and Health and Safety standards What are we looking for? An Executive Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Strong Junior Sous Chef or previous Sous Chef Experience Approaches food in a creative way Strong supervisory skills Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

Deputy Manager

19 days ago

$26000 yearly

Kingston upon Thames

Job Title: Deputy Manager Location: Kingston Upon Thames Salary: Up to £27,914 per annum plus bonus Role: Permanent OVERVIEW As a Deputy Manager you will embody the brand and be its advocate inside and outside the business, you will naturally be up for every challenge that comes your way, motivating and developing your team while going that extra mile to make sure the service is as premium as our product. Our client wants managers to reflect the brand itself which is why fun, bright, and friendly personalities always shine. Show us you are proficient at managing a team and delivering exceptional service and prove youve got plenty of ambition, and well reward you with a career youll want to shout about. IDEAL CANDIDATE A confident and natural retail leader who can manage staff performance and support individuals to deliver Previous experience working in a customer service focussed fashion or footwear retail environment is essential A current Supervisor or Assistant Manager/Keyholder who is looking to progress You will be a people person, naturally confident and have a can-do attitude You will be an experienced manager working in a fashion, footwear or accessories retail environment which is focussed on service, people and delivering results Punctual, reliable, and willing to go the extra mile for staff and customers alike, you will thrive on hitting targets and love the satisfaction of working in a service led environment You will be articulate, well presented and be able to demonstrate a strong track record of retail achievements Supporting the store manager in delivering an excellent retail environment THE ROLE AND KEY RESPONSIBILITIES You will lead your retail store team to deliver exceptional customer service, tailoring every aspect of your store to your customer base, anticipating their needs and offering a best in class experience Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork Contribute to ideas that drive positive results in KPIs including sales and service Ensuring service standards in store are constantly being offered in line with the companys core values You will be responsible for in store merchandising, creating window and in store displays that follow company guideline but are targeted towards your local customer Making commercial decisions on stock packages and displays using company reports to drive store sales Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office Communicating company policy and procedures to all team members in a professional manner OUR CLIENT Since their conception our client has grown as a lifestyle brand going from strength to strength and still opening new stores. Today our client is well known for its high quality, stylish designs and exceptional service levels whilst remaining close to its original roots and brand values. ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: Facebook:McCarthyRecruitment Twitter:WeAreMcCarthy Linked-In:company/mccarthy-recruitment TPBN1_UKTJ

Caretaker

5 days ago

$22000 yearly

Walton-on-Thames

Part-time position of total of 30 hours per week , covering MondaySunday between 11:00 am and 10:00 pm. Flexibility is required. Introduction The Whiteley Homes Trust vision Every employee is here to sustain a thriving community, with outstanding accommodation for older people of limited means and to develop and share our success, so older people can live happy and fulfilling lives. Your job is to make Whiteley the best place to age in Britain. Role Overview The Whiteley Homes Trust, the Trust, is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country.Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work. Established in 1917, the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments, and the Village also has a church, activity centre, pool, village hall, shop and community café. There is also a small number of market rent properties within the village.. The Caretakers play a vital role in ensuring the Village remains safe, well maintained and welcoming for all who live, work and visit here. Reporting into the Senior Caretaker, the team is made up of suitably qualified and experienced individuals who are able to work autonomously with competence, care and sound judgement. They work collaboratively with colleagues across all Trust teams to provide a co ordinated, responsive and supportive service. As visible and approachable figures within the Village, Caretakers naturally attract attention from Villagers and visitors, and therefore must demonstrate exceptional people skills, strong customer care, and confidence in engaging with older people in a respectful and reassuring manner. Benefits of working for The Whiteley Homes Trust We value our employees and offer a generous package of benefits including: 33 days annual leave (including bank holidays), increasing by one day after each year of service up to maximum of 36 days (pro-rata for part time employees) Extra day of leave each year (Trust Day) for William Whiteley's birthday Opportunity to buy and sell annual leave Generous Company Pension scheme Healthcare Cash Plan Company Sick Pay Blue Light Card Discounts Life Assurance Employee Assistance Programme Free car parking on site We encourage all our employees to play their part in demonstrating our core values in their day to day work with colleagues and customers What you will be doing Key Responsibilities: Be a highly visible presence in the Village through security patrols, communications in Village Publications and attendance at key meetings relevant to the role. Be vigilant, responding quickly and correctly in a crisis, ensuring the appropriate support is in place to maintain Village safety and the safety of Villagers, visitors and employees. To be responsible for maintaining the security of buildings and contents of charity buildings and personal dwellings within the Village, as directed. Be responsible for CCTV in the village, including maintenance and monitoring, provide access to contractors out of hours, including audit, downloading and communication as required. Observe, monitor and report any incidents of concern in relation to security of people and property, Health and Safety or fire regulations. Record observations, assisting with identifying trends and proactively offering solutions within the remit of the role, seeking advice on best practice where appropriate. Carry out security patrols across the village daily. Work with onsite contractors and (other stakeholders as required) to ensure security processes are aligned and communicated with employees and residents as necessary. Transportation of residents Locking and unlocking of West Gate and all trust buildings as required. Manage parking in the village to ensure vehicles are parked appropriately and safely. Responsible for cash transfers across the village to the accounts department. Act as the fishing bailiff Liaising with Surrey Police and the local Council when required to maintain security in the village. To assist with all events, including venue preparation, clean up after the event ensuring the building is secure. Undertaking light maintenance and building checks on buildings and equipment as directed by the Head of Property and Head of Estates to support the team in delivering high-quality and timely services that support the Village. Maintaining the swimming pool in accordance with the manufacturers instructions. Training will be provided for the above task. Fire Marshall duties, including facilitating fire drills. Flexibility is required as you will be required to work weekends and bank holidays Work with the Estates team to ensure gritting is carried out across the Village ahead of expected cold weather General It is the duty of all employees to ensure that a safe working environment and safe working practices are always maintained. It is also the responsibility of the management team to ensure full compliance. Undertake any other duties which may be reasonably deemed to come within the scope of the post, relating to the activities of the department Foster a positive work environment by treating colleagues, clients, and stakeholders with respect and understanding Establish and maintain clear professional boundaries while ensuring effective communication and collaboration Demonstrate integrity, accountability, and consistency in all tasks and interactions Work effectively as part of a team, while also being self-motivated and capable of independent work. Ensures full compliance with all the Trusts Policies and Procedures To complete mandatory and job-related training as required You will be responsible for the confidentiality, integrity and availability of all data which you have access to in the course of your work. You must not disclose any information of a confidential or sensitive nature about the Trust, any or our service users or any of our employees. There is an exception if you need to share this information as part of your job or if you are required to by law. Note: No Job description can cover every issue that may arise within the duties of the post at various times. The post holder will be expected to carry out any other duties from time to time that are broadly consistent with those in this document. Person specification Skills & Knowledge Required: Personable and approachable style. Ability to make and communicate difficult decisions as required. Excellent verbal and written communication. Maintaining accurate records. Resourcefulness and the ability to work on your own initiative as well as part of a team that spans several areas of the Trusts operations. A good understanding of Security issues demonstrable through work experience. Practical skills in order to provide a caretaking function. Desirable: The ability to use IT, including CCTV. An awareness of the law surrounding data protection. An understanding of H&S and fire regulations. A knowledge of pool maintenance and safety. Experience Experience in the provision of Security and or Caretaking Services. A good understanding and empathy with older people. Qualifications Required: Full Driver's license First Aid Certificate (or willingness to work towards). Fire marshal training (or willingness to work towards). Desirable: A relevant QCF to Level 3 in Security and/or Property Maintenance (or Willing to work towards) SIA license (or Willing to work towards) Pool Plant Operator Certificate (or Willing to work towards) Other information TWHT is committed to safeguarding and promoting the welfare of its employees and older people. We expect all our employees to be aware of their responsibility to protect employees and residents from abuse or harm. Successful applicants will be required to undergo a DBS check and provide proof of their right to work in the UK. TPBN1_UKTJ

Senior Sous Chef

1 day ago

Hounslow

Who are we? D nata is one of the worlds largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customers unique needs. Were a leader in VIP catering, offering bespoke inflight to private and charter clients. The Role To support the Head Chef in the effective management of all kitchen operations within a high-volume catering environment. The Senior Sous Chef is responsible for ensuring food quality, operational efficiency, team leadership, and full compliance with company, legal, Food Safety, and Health & Safety standards. In the absence of the Head Chef, the Senior Sous Chef will assume full operational responsibility for the kitchen and maintain overall accountability for performance, compliance, and team management. Key Responsibilities Operational Management Oversee daily kitchen production to ensure consistency, quality, and efficiency Ensure all food is prepared and presented in accordance with company and customer specifications Manage workflow and labour allocation to meet operational demands Monitor productivity and maintain high performance standards Leadership & Team Management Lead, manage, and motivate a large brigade of chefs Ensure workload is fairly distributed and performance expectations are clear Support recruitment, induction, training, and development of kitchen staff Maintain discipline, structure, and positive team morale Facilitate effective communication between kitchen leadership and senior management Compliance & Food Safety Ensure full compliance with HACCP procedures Maintain adherence to all Food Safety and Health & Safety legislation Monitor hygiene standards and ensure all audit requirements are met Promote a culture of safety, accountability, and best practice Financial & Cost Control Support cost management, including labour control, stock management, and waste minimisation Ensure food production operates within agreed cost parameters Monitor stock usage and support effective ordering procedures Deputising for Head Chef Assume full responsibility for the kitchen in the absence of the Head Chef Maintain operational continuity and decision-making authority Ensure all standards, KPIs, and compliance requirements are upheld Required Skills City and Guilds or BTEC in professional cookery 2 years experience cooking in a professional environment Computer literate Ability to communicate with those at all levels Attention to detail and accuracy A thorough understanding of health and safety regulations Basic Food Hygiene Certificate Basic Health and Safety Certificate A methodical and logical approach to work W hat's in it for you? An opportunity to be part of the Emirates global family. Free breakfast, lunch and dinner on site Free tea and coffee Simply health Plan Refer a Friend Scheme Discounted gym membership at over 2000 gyms nationwide Cycle to Work Scheme Opportunity to enhance your learning through our inhouse apprenticeship programme If you're invited to interview, please let us know if there are any adjustments we can make to ensure you're cleared for take-off and able to perform at your best. Were committed to making the recruitment journey as smooth and inclusive as possible. TPBN1_UKCT

Business Development Manager

27 days ago

$60000 yearly

Twickenham

Business Development Manager Automotive - Vehicle Maintenance & Repair Location • Based in the regions from theWatfordarea down to Kent Salary: up to £50,000 basic + Bonus & Company Vehicle Working hours: Monday - Friday, 9am - 5pm • Remote working, field based position Job Reference: 29884 Our client, a specialist provider of Vehicle Maintenance and repair services , is looking for an experienced Business Development Manager to drive growth within the fleet services market . This role suits a Business Development Manager seeking a long term opportunity. This role is focused on securing long-term partnerships with organisations that manage vehicle fleets including delivery and logistics companies, car rental providers, corporate vehicle pools, and fleet operators . You will play a key role in winning new business while strengthening and expanding existing client relationships. Benefits: Competitive salary with an attractive commission/bonus structure Opportunity to work with a growing, reputable automotive services provider High-impact role with autonomy to shape partnerships and revenue growth Supportive environment with clear progression opportunities 25 days holiday + Bank Holidays Company Vehicle Business Development Manager Key Responsibilities: Identify, target, and secure new fleet service partnerships across multiple sectors Proactively approach new clients and convert opportunities into long-term contracts Build, Manage, and grow key existing customer relationships , maximising account value Develop tailored commercial proposals aligned to client fleet maintenance and repair needs Manage the full sales cycle from prospecting and pitch through to negotiation and close Work closely with operational teams to ensure service delivery meets client expectations Monitor market trends, competitor activity, and emerging fleet requirements Deliver against agreed revenue, margin, and growth targets Business Development Manager Requirements: Proven Automotive industry experience , ideally within vehicle maintenance, repairs, fleet services, or aftersales Strong track record of winning new business and developing B2B client relationships Experience selling into fleet operators, logistics firms, rental companies, or corporate fleets is highly desirable Commercially astute with excellent negotiation and influencing skills Confident communicator with the ability to build trust at all levels Self-driven, organised, and comfortable working independently Full UK driving licence STHOJ Consultant: Jack Adams Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. TPBN1_UKTJ

Head of Operations

20 days ago

Hounslow

We're looking for an exceptional Head of Operations to drive performance, reliability, and service excellence across our clients coach and bus network. This is a pivotal leadership role for someone who thrives on turning complexity into clarity, building high-performing teams, and keeping the wheels, and the business, moving forward. This is a key leadership role requiring strong teamwork and close collaboration to deliver daily performance targets. You will promote structure, accountability, and professionalism across the operation, leading by example and fostering a culture built on mutual respect. The Role Reporting directly to the Managing Director, you'll have full responsibility for the Engineering function, ensuring outstanding standards of safety, compliance, reliability, and cost control. You'll lead, develop, and motivate a skilled Engineering team while shaping strategies that support the operational and commercial needs of the business. This is a hands-on leadership role where your decisions directly impact performance, compliance, and customer experience. Key Responsibilities Lead the safe, compliant and efficient delivery of depot operations, ensuring all regulatory, health & safety, and company standards are consistently met. Deliver agreed operational plans, budgets, and service performance targets, including punctuality, lost miles, and overall service quality. Drive sustainable growth through improved fleet utilisation, commercial optimisation, and development of strategic partnerships. Provide strong leadership to operational teams, fostering engagement, accountability, and high performance while managing workforce planning, development, and employee relations (including trade unions). Build and maintain effective relationships with local authorities, customers, and key external stakeholders. Oversee robust governance and reporting processes, ensuring compliance KPIs, safety standards, and financial controls are achieved. What you will bring to the role Proven experience in a senior operational leadership role within the transport, coach, bus, logistics or fleet-based environment Demonstrable experience managing multi-site or depot-based operations Strong track record of leading large, diverse teams (drivers, engineering, supervisory and office staff) Experience delivering against operational KPIs including on-time performance, utilisation, safety, cost control and service standards Solid understanding of transport compliance, regulatory requirements and health & safety obligations (e.g. DVSA, Operator's Licence, drivers' hours) Experience managing budgets, cost control and driving operational efficiencies Evidence of implementing structure, process improvement and performance management frameworks Experience working in a fast-paced, time-critical environment where service reliability is paramount Essential Experience & Qualifications CPC qualification Excellent knowledge and understanding of British Domestic Hours Rules and EU Drivers Hours (as defined within the Transport Act 1968 and the Working Time Regulations 1998.) A basic level of competence in the use of Microsoft Office Suite (Word, Excel, PowerPoint and Email). A basic level of Competence in the use of Trapeze and Ticketer systems. TPBN1_UKTJ

Sous Chef - Harlequins, Twickenham

25 days ago

$42000 yearly

Twickenham

Sous Chef - Harlequins | Twickenham £42,000 per annum plus benefits We're on the hunt for a talented and driven Sous Chef to bring their culinary expertise to one of the most iconic venues in sport - Harlequins RFC in Twickenham. As part of Levy, the market leader in sports and event hospitality, you'll play a key role in delivering exceptional food experiences to fans, guests, and clients alike. From matchdays to private events, you'll be responsible for upholding the highest standards of food quality, safety, and consistency, while supporting the Head Chef in menu planning, team supervision, and kitchen operations. If you thrive in a fast-paced, high-profile environment where teamwork and passion are at the heart of everything, this is your next step. Responsibilities Ensure Consistent Food Quality : Maintain high standards of food preparation, presentation, taste, portion control, and allergen awareness across all stages of service. Support Food Safety & Compliance : Adhere to HACCP procedures and food safety regulations, including temperature checks, hygiene, and correct food storage practices. Efficient Kitchen Operations : Cook and serve food efficiently, minimising waste, meeting production schedules, and maintaining clean and organised workstations. Teamwork & Supervision : Support the head chef in managing kitchen sections, supervising junior staff when needed, and promoting clear communication with front of house teams. Menu Planning & Cost Control : Assist in developing and costing menus to meet operational targets and ensure cost-effective delivery. Stock & Equipment Management : Check deliveries, report quality issues, and maintain kitchen equipment through proper use and care. Health & Safety Compliance : Follow fire, safety, and PPE procedures; report hazards or incidents, and contribute to a safe working environment. Record Keeping & Documentation : Complete necessary paperwork including wastage sheets, cleaning logs, and temperature records in line with company standards. Requirements Minimum 3 years' experience in a comparative role. Strong, quality operational experience with a passion for F&B. Articulate and numerate. Able to accurately prepare quotes and reports. Awareness of government legislation, including health and safety. Computer literate, with experience and an understanding of restaurant/bar software. Proven experience working on large events in a high-volume team. Strong passion for hospitality, food, and exceptional customer service. Ability to work under pressure while maintaining a positive attitude. Benefits Healthcare & Wellbeing • Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme. Exclusive Perks & Discounts, • Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia. Workplace Benefits, • Meals on duty, pension scheme, life assurance, and professional subscriptions paid. Leave & Family Support, • 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby's 1st birthday, and a holiday purchase scheme. Career & Financial Support, • Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products. Who are Levy? Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual's unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness. TPBN1_UKCT

Head of Product Design – Digital Experience

2 days ago

Esher

Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer

Fractional Chief AI Officer / Head of AI - Hubspot CRM Experience Required

7 days ago

They are seeking a senior, commercially minded Fractional Chief AI Officer / Head of AI to help define, lead, and operationalise their AI roadmap. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Opportunity to shape a high-profile AI agenda within a respecte

EXCLUSIVE: PART-TIME HEAD OF COMPLIANCE & MLRO – CFD/FX BROKERAGE COMPLIANCE OR FINTECH AUTHORISATION EXPERIENCE REQUIRED

2 days ago

City of London

You should also have a good understanding of AML and either experience in Securities Trading or else broader Fintech (or Authorisations) experience but willing to pick up the Compliance & Product nuances of CFD Trading. Liaise with overseas based Head Office & Compliance team to understand backgroun

Head of Customer Service

now

As Head of Customer Service, you’ll lead a luxury, concierge-style service function that protects customer trust, resolves complex situations with empathy and precision, and ensures every client feels genuinely cared for. Excellent knowledge of modern customer service and client care technology, w

Head of Customer Operations - Lancashire (Hybrid)

2 days ago

Head of Customer Operations – Service Performance, Incident Management, Customer Success Management, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, Lancashire (Hybrid – 3 days per week). This is a fantastic Head of Customer Operations opportunity t

Temporary Head of Customer Service

4 days ago

Head of Customer Service - 3 month Fixed Term ContractA regional house builder have a temporary requirement for a Head of Customer Service to join their customer care team to support remedial works on new build housing developments in the Northwest area for a 3-month period.

Head of Retail & Customer Insights

19 days ago

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

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