Trabajos head of customer experience en BeckenhamCrear alertas

THE ROLEWe are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. DISCLAIMERThis job description is a written statement of the essential charact

Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc). Head of AI Customer Operations. If you want to help us realise the value of our data to create differentiating AI experiences for customers and ...

Head of Experience Test Engineering page is loadedHead of Experience Test EngineeringApply locations Billund Project House London posted on Posted 2 Days Ago job requisition id 0000022838Job Description&

Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc). Head of AI Customer Operations. If you want to help us realise the value of our data to create differentiating AI experiences for customers and ...

Role responsibilities:Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc)Transform our customer journey into one that is ‘digital-fi

Are you ready to take the lead in crafting unforgettable visitor experiences? A celebrated Art Deco landmark in the heart of London is searching for a passionate and driven Head of Retail and Visitor Experience. Head of Retail and Visitor Experience. Oversee the daily visitor experience, ensuring...

What do I need?Experience from B2B events/media/marketing/content or similarExcellent interpersonal skills and client management abilityStrong team management experience, passion for leadership

We are looking for a customer first lead, you must have a background delivering FM and Workplace Experience services at a very high level. We are recruiting for a Head of Workplace Services to deliver FM across a exceptionally high end estate in Central London. Developing customer relationships. ...

THE ROLEWe are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. WHAT WILL YOU GAIN FROM WORKING AT BBC STUDIOS<ol&g

As our Head of Customer Experience and Sales you will be responsible for championing our customers, building two best in class teams that are capable of delivering a consistently exemplary service to our customers, whilst knocking all sales targets for six. Must be a proven leader, with experienc...

Your responsibilities will include:Organising and managing global client delivery operations across functional teamsEnsuring the highest quality standards, client satisfaction, and effective cost managementDetermining future cap

Are you ready to take the lead in crafting unforgettable visitor experiences? A celebrated Art Deco landmark in the heart of London is searching for a passionate and driven Head of Retail and Visitor Experience. Oversee the daily visitor experience, ensuring seamless tour operations and high leve...

We UseMessaging: Kafka, AWS SQS/SNSWHAT YOU’LL GET IN RETURNOur location-specific employee benefits are designed to cater to the unique needs of Tideans:Flexib

As our Head of Customer Experience and Sales you will be responsible for championing our customers, building two best in class teams that are capable of delivering a consistently exemplary service to our customers, whilst knocking all sales targets for six. Must be a proven leader, with experienc...

The Opportunity:Reporting into senior leadership, and taking charge of a team of 6 BDRs and 3 AEs, this is an exciting player/manager lead role for a well established business looking to launch a new project. Real gravitas – we want someone that can own whatever s

Experience of designing solutions through research, insight and user-testing with a variety of audiences. Support delivery of the Bank's VC data strategy to provide actionable MI on the outcomes being experienced by our customers with additional needs. You will support the development and deliver...

Head of Enterprise IT Applications - must have strong IFS experienceOur client is an established and successful Manufacturing business, part of a group which has gone through exciting growth and is expanding across Europe. The Head of Enterprise Applications will be part of the I

We are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, i...

Global Head of Learning Experience and Instructional DesignReporting to: Global Head, Learning and Skills TransformationGroupM University prepares diverse industry talent to contribute to the creative transformation of our industry.

We need someone who has a wealth of experience in CEX improvement and can work professionally at pace. Design strategy for new tooling, technologies and work closely with our senior Customer Happiness operations manager to implement and manage our third-party vendor relationships to create an exc...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. You will be the first point of contact for our partners, conduct quarterly business reviews and will work closely with the wider Harper team to build out the partner success function of the busi...

Proven experience in IT customer support, with a track record of managing support teams and delivering excellent customer service in a technology-driven environment. In conjunction with the Head of Information Security deliver a comprehensive assurance framework for the Service Desk and Desktop e...

About the roleAs the Head of Customer Success for GMS, you will play a leading role in ensuring the success of our clients’ B2B content marketing campaigns through GMS and the wider GD Media marketing solutions offering. Head of Customer Success (GlobalData Market

As the Head of Customer Experience Analytics at Back Market, you will lead a high-impact analytics function that empowers teams with data-driven insights to enhance customer engagement, retention, and overall experience. By building and mentoring a team of analysts, you will enable Back Market to...

THE ROLEWe are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. WHAT WILL YOU GAIN FROM WORKING AT BBC STUDIOSWe offer a

Take ownership of a strategic management role that encompasses both stakeholder and team management, being the advocate for and owner of a first-class digital customer experience for our customers, prospects, corporate customers, and partners. Develop and execute a digital experience strategy tha...

Job DescriptionAre you technically well rounded and capable of leading people?Then join the LEGO Group’s Creative Play Lab and contribute to inventing ground-breaking new play opportunities and never-seen-before creativ

You will work closely with all areas of the Bank to support the development of the Bank's customer outcome reporting, through both ongoing MI and production of the annual Consumer Duty Board Report. You will work closely with the Head of VC Strategy to bring together the Bank's insight and eviden...

Experience of designing solutions through research, insight and user-testing with a variety of audiences. Support delivery of the Bank's VC data strategy to provide actionable MI on the outcomes being experienced by our customers with additional needs. Whatever came before, we're proud to bring t...

Prior experience as a Head of/VP Customer Service, with a history of building and managing teams. Lead a Customer Service team of approximately 10 in the UK, focusing on customer obsession. As VP of Customer Service, you will:.

We are looking for a customer first lead, you must have a background delivering FM and Workplace Experience services at a very high level. We are recruiting for a Head of Workplace Services to deliver FM across a exceptionally high end estate in Central London. Acting as the senior point of escal...

We are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. The Head of UX & Design will champion user-centred design, leading teams of UX Designers, UI Designers, and Service Designers. ...

Head of Customer Services and Banking OperationsLocation: London Employment Type: Permanent, full-time position Weare seeking a highly experienced Head of Customer Services andBanking Operations to lead and manage our Customer ServicesDepartment. Oversee the daily operations of the Customer Servi...

We are looking for an exceptional person to take on this senior leadership role, collaborate with industry leaders & key customer stakeholders, and work with a team of Account Managers to ensure ongoing growth and excellent customer experience. Our fast-growing team of more than 3,500 people arou...

Job Description Are you technically well rounded andcapable of leading people? Then join the LEGO Group’s Creative PlayLab and contribute to inventing ground-breaking new playopportunities and never-seen-before creative experiences for LEGOfans of today and tomorrow! As Head of Experience Test En...

You should have previous experience of compliance monitoring (or external or internal audit if also covering regulatory requirements) of retail investments (and be willing & able to quickly pick up pensions aspects if not covered before). Through application, all candidates signify their acceptan...

Our Investors Spark Capital, Canaan,Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (ShravinMittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures(Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures(Ali Hamed), Nikesh Arora, Samih Toukan, and many othercontext-specific...

Lead and mentor a team of customer service leads, customer success executives and account manager. Strategise the next level of customer service required to ensure our donors have the best experience with our products. Experience with CRM software and customer success platforms.

Choose how often (in days) you would like to receivejob alerts by email: Head of User Experience & Design Permanent- Full Time London, GB, W12 7FA Job Closing Date: 21/04/2025 THEROLE Please submit your portfolio link to your resume when applyingas we will be reviewing these as part of applicatio...

You will have a proven track record of accomplishments and target-driven successes in the customer service field, extensive experience of leading operational customer service teams. As Head of Customer Service, you will play a key strategic and operational role in ensuring the development, contin...

Qualifications:Instructional Design Experience: 7+ years of experience in instructional design with a proven track record of developing and implementing successful learning programs. Global Head of Learning Experience and Instructional Design. This role offers a unique opportunity to contribute t...

As the Head of Service Delivery for our client, you'll be responsible for overseeing the daily operations of the Support Teams, ensuring exceptional leadership, and fostering collaboration with other departments to achieve the broader objectives of the Operations Department. Ideally, you will hav...

Are you ready to take the lead in crafting unforgettable visitor experiences? A celebrated Art Deco landmark in the heart of London is searching for a passionate and driven Head of Retail and Visitor Experience. Oversee the daily visitor experience, ensuring seamless tour operations and high leve...

Through application, all candidates signify their acceptance of the above information and confirm that the information they provide is true and accurate to the best of their knowledge. Reporting to the Head of Compliance and supervising a team, duties include:. You should have previous experience...

You will work closely with all areas of the Bank to support the development of the Bank’s customer outcome reporting, through both ongoing MI and production of the annual Consumer Duty Board Report. You will work closely with the Head of VC Strategy to bring together the Bank’s insight and evide

My client, a high-growth cyber security training platform with over 4 million users and 900+ global customers, is looking for a Head of Customer Success to lead their customer strategy. Manage and grow a team of customer success professionals. Head of Customer Success (Remote - UK hours overlap r...

Experience of designing solutions through research, insight and user-testing with a variety of audiences. Support delivery of the Bank’s VC data strategy to provide actionable MI on the outcomes being experienced by our customers with additional needs. Designing and implementing policy, processes...