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  • Bartender / Barista
    Bartender / Barista
    hace 7 días
    £13–£16 por hora
    Jornada parcial
    Norwood, London

    Sage and Poppy . We’re looking for a Barista / Front of House team member to join the team at Sage & Poppy. If you’re passionate about great coffee, good food and fine wine, take pride in delivering exceptional service, and know how to make every customer feel genuinely welcome, we’d love to hear from you. We’re looking for someone who is friendly, attentive and enthusiastic, with a genuine passion for hospitality and creating a warm, welcoming experience for our guests. What you’ll be doing You’ll be part of the day-to-day rhythm of a busy café, with responsibilities including: ∙Making and serving coffee, alcoholic and other drinks ∙Welcoming and serving customers ∙Helping with food preparation and general café tasks ∙Keeping the café clean, organised and looking its best ∙Supporting young people taking part in work placements ∙Working closely with the team to help keep the café running smoothly. We’re looking for someone who is friendly, reliable, hardworking and enjoys working with people. As our evening service develops, there may be opportunities for your role and working hours to grow and change with the café. What We’re Looking For We’re looking for someone who is passionate about coffee, wine and great hospitality, with a warm and confident approach to customers. You’ll ideally be someone who: ∙Is confident and professional when dealing with customers and resolving any issues ∙Enjoys getting to know our regulars, having a chat and creating a welcoming atmosphere ∙Is self-motivated, organised and has a strong eye for detail ∙Has a positive, can-do attitude and takes pride in their work ∙Is reliable, punctual and supportive of the wider team ∙Can work well as part of a team while also being confident working independently ∙Has at least 1 year of specialty coffee experience ∙Has confident espresso skills and can consistently texture milk well ∙Has basic latte art skills — appreciated, but definitely not a deal-breaker ∙Is comfortable with dialling in, grinder care and daily machine cleaning ∙Is happy to work across all areas of the café, including coffee, till, prep, cleaning and stock ∙Brings a warm, reliable and team-first attitude ∙Enjoys working with regular customers, a good pace and a little personality on shift Most importantly, we’re looking for someone who genuinely enjoys hospitality and wants to be part of a friendly, welcoming team. What We’re About Sage & Poppy is a growing specialty coffee shop with high standards, lovely regulars and a team that takes pride in doing things properly. We care deeply about quality, but we’re not overly formal about it. For us, it’s about great coffee, genuine service, clean systems and a team that looks after each other. But Sage & Poppy is about more than coffee. Every cup you serve helps create opportunities and change lives. We exist to support the training and employment of unemployed young people and adults, helping them build real-world skills, confidence and a pathway towards a brighter future through Orange Bow CIC. All proceeds from the coffee shop are reinvested directly into community programmes that uplift and empower people. We believe in creating opportunities, not just profits. So when you work with us, you’re not simply serving great coffee — you’re helping fuel positive change in our community, one cup at a time. It’s a great opportunity to join a purpose-driven business that’s growing, making a difference and truly going places.

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  • Assistant Manager
    Assistant Manager
    hace 7 días
    £28500–£33000 anual
    Jornada completa
    London

    Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £30,000 per annum plus a generous bonus and excellent benefits! £28,500 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our second shop south of the river in Balham serving the folk of South-West London, second shop opened in the midst of the pandemic in March 2021 and still going strong! We are open for delivery & collection seven days a week, with a few spots outside to perch with your pizza when things are bit more normal. We've moved into an exceptional neighbourhood, with plenty of restaurants and bars to grab a drink after work :) What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

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  • Construction Project Manager
    Construction Project Manager
    hace 9 días
    £40000–£130000 anual
    Jornada completa
    London

    Construction Project Manager – Domestic Building Projects £40,000–£130,000 depending on experience and performance + uncapped project commission We are looking for an experienced Construction Project Manager to take ownership of domestic building projects from initial site visit through to successful completion. Our projects include: • Home extensions, • Loft conversions, • Full and partial property renovations, • Internal remodelling and refurbishment Typical contract values range from £40,000 to £250,000, with an average project value of approximately £70,000. This role is designed for someone who wants the independence and earning potential of running projects without having to worry about finding customers, generating leads, running sales calls, issuing contracts, chasing invoices or managing back-office administration. We find the work and run the back office. You deliver the projects. How the role works The company generates enquiries and works with homeowners to understand their plans, budget and project requirements. Once we identify a promising opportunity, you will: 1. Visit the property and meet the client in person., 2. Discuss the proposed work in detail., 3. Assess the site and identify potential risks or challenges., 4. Scope the work and prepare an accurate, commercially viable quotation., 5. Support our internal team with any technical questions required to close the project. Our internal team then takes over the sales process, follows up with the customer, issues contracts and closes the project. Once the project is secured, you take responsibility for delivering it from start to finish. Focus on delivery, not administration We take care of the back office, including: • Lead generation, • Initial customer qualification, • Sales calls and follow-up, • Customer contracts, • Billing, • Invoicing, • Payment collection, • General administration You are not expected to spend your time finding work, chasing paperwork, issuing contracts or collecting money. Your focus is on: • Meeting clients, • Understanding and pricing projects, • Planning the work, • Organising contractors and trades, • Managing day-to-day project delivery, • Controlling costs and programme, • Maintaining a strong relationship with the client, • Ensuring work is delivered to a high standard You look after the contractors, the client and the project. We look after everything around it. Your responsibilities You will be responsible for the successful delivery of your projects, including: • Visiting prospective projects and meeting homeowners, • Understanding the client's requirements, • Accurately scoping and pricing work, • Preparing project budgets and quotations, • Planning the works and creating realistic programmes, • Organising labour, subcontractors, trades and materials, • Ensuring the right contractors are on site at the right time, • Managing and supervising contractors, • Monitoring the quality of work, • Managing project costs, budgets and margins, • Monitoring progress against programme, • Identifying and resolving issues quickly, • Managing variations and changes to scope, • Keeping clients informed throughout the project, • Maintaining a positive client relationship, • Ensuring sites are organised, safe and professionally managed, • Managing snagging and project completion, • Delivering an outcome the client is genuinely happy with You will have considerable freedom over how you organise and deliver your projects. You will not be micromanaged. We care about the outcome: quality, happy clients, projects delivered efficiently and strong commercial performance. What is in it for you? £40,000–£130,000 + uncapped commission Salary will range from £40,000 to £130,000, depending on experience, capability and performance. On top of this, you will receive uncapped commission linked directly to the profit generated by the projects you manage. There is no ceiling on commission. The more work you successfully manage, and the more efficiently and profitably you deliver it, the more you can earn. No need to find your own work One of the biggest challenges of running a construction business is keeping the pipeline full. We take that problem away. Our team generates the enquiries, qualifies customers and runs the sales process. We can generate as much work as you are capable of successfully delivering. Whether you want to manage £60,000 or £6 million of construction work, we want the limiting factor to be your ability to deliver rather than our ability to find projects. No back-office burden Contracts, billing, invoicing, payment collection, sales and administration are handled internally. That allows you to spend your time where you add the most value: on site, with contractors and with clients. Be your own boss The role is largely self-directed. You will have significant freedom over how you organise your time, manage your contractors and deliver your projects. We are looking for someone who wants responsibility rather than someone who needs constant supervision. How the numbers work Our average project is approximately £70,000. A well-run project should achieve at least a 20% profit margin, with 30% or more achievable on strong projects. That means a £70,000 project could generate: 20% Margin30% Margin Contract value £70,000 £70,000 Project profit £14,000 £21,000 Your commission is linked to the profit generated by the projects you manage. A project of this size should take no more than six weeks when properly planned, resourced and managed. There is also no reason an experienced and organised Project Manager cannot oversee multiple projects at the same time. That is where the earning potential becomes significant. Run more projects. Maintain strong margins. Deliver excellent work. Earn more commission. There is no commission cap. By the numbers • Project values: £40,000–£250,000, • Average project: approximately £70,000, • Target minimum project margin: 20%, • Strong projects can achieve approximately 30%+, • Typical £70k project duration: no more than six weeks, • Average conversion following a qualified site visit: approximately 20%, • Approximately five suitable site visits generate one secured project, • Salary: £40,000–£130,000, • Uncapped project commission, • Commission directly linked to project profitability, • Ability to manage multiple projects simultaneously, • As much work available as you are capable of successfully delivering Who we are looking for This role would suit an experienced: • Construction Project Manager, • Contracts Manager, • Construction Manager, • Site Manager, • Residential Project Manager, • General Builder looking to move into project management You should understand both the practical and commercial sides of domestic construction. Ideally, you will have: • Experience delivering domestic extensions, loft conversions or major renovations, • Strong knowledge of residential construction methods, • An understanding of construction sequencing and programme management, • The ability to accurately scope and price building work, • Experience managing subcontractors and trades, • Strong financial and cost-management skills, • High standards of workmanship, • Excellent problem-solving ability, • Strong client communication skills, • The confidence to make decisions independently, • The ability to manage several projects and competing priorities, • A reliable network of trades and subcontractors, or the ability to develop one, • A professional and trustworthy manner when dealing with homeowners Most importantly, you must be someone who takes ownership. Problems happen in construction. We are looking for someone who identifies them quickly, communicates clearly and gets them solved. This role will not suit you if This probably isn't the right opportunity if: • You need to be closely managed, • You regularly allow projects to drift over budget, • You struggle to maintain programme, • You avoid difficult conversations with clients or subcontractors, • You produce vague or inaccurate quotations, • You don't understand project profitability, • You compromise on quality to make a job easier, • You wait for somebody else to solve problems We want someone commercially minded who takes pride in delivering great work. If you are good at running construction projects, there is significant money to be made here. Apply Please apply with a summary of your experience, including: • The types and values of projects you have managed, • Examples of extensions, loft conversions or renovations you have completed, • Your experience preparing quotations and managing project costs, • The geographical area you can cover, • Your current availability We are looking for people who want significant responsibility, significant independence and the opportunity to earn significantly more by delivering excellent projects. We provide the customers, sales, contracts, billing and back-office support. You run the projects.

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  • Sales and Marketing Assistant
    Sales and Marketing Assistant
    hace 14 días
    £25000–£35000 anual
    Jornada completa
    London

    Ready to Level Up Your Life — Not Just Work Another Job? We’re looking for ambitious, confident people who want more than the average 9–5 lifestyle. If you’re hungry for success, want to build real skills, earn serious money, and surround yourself with driven people — keep reading. What You’ll Be Doing: • Representing major brands through face-to-face campaigns, • Building confidence, communication, and leadership skills, • Working alongside a motivated, energetic team, • Hitting targets, winning incentives, and getting rewarded for results Why People Love This Opportunity:🚀 Fast Progression – Promotions based on performance, not age or experience💰 Uncapped Earnings – The harder you work, the more you earn✈️ Travel Opportunities – Business trips, networking events, and expansion projects🔥 High-Energy Team Culture – Team nights, competitions, mentoring, and daily motivation📈 Personal Growth – Develop skills that will benefit you for life No Experience Needed.We provide full coaching and hands-on training from day one. What matters most is your mindset, work ethic, and willingness to grow. We’re Looking For People Who Are:✔ Ambitious and self-motivated✔ Confident or willing to build confidence✔ Competitive and driven to succeed✔ Great with people✔ Ready to step outside their comfort zone✔ Serious about changing their future If you’re tired of dead-end jobs and want an opportunity that pushes you to grow, earn more, and think bigger — this could be exactly what you’ve been looking for. 👉 Apply now and start building the lifestyle, confidence, and future you actually want.

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  • Support Worker
    Support Worker
    hace 20 días
    £29061.5 anual
    Jornada completa
    South Croydon

    About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations., • Provide advice, information and support to the residents., • To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc., • Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached., • Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person., • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion., • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records., • Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting., • Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further., • Attend professionals meetings (where appropriate)., • Assist in the transfer of individuals between agencies and services. Health and Safety • To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility., • To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity • To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace., • To be tolerant of differences and use respectful language., • Ensure professional standards and boundaries are clear., • To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker • 5 days of work a week, • Annual Salary with the option for overtime if you wish, • Annual Salary review with the option to be suggested for a one-off bonus, • Bank Holiday extra pay, • Christmas gift card, • Pension scheme, • Predictable rota, you are able to know your days off months’ in advance, • 28 days of holiday per year, • Friendly and collaborative work team, • A team that is making a difference with extremely challenging and complex children/ young people, • Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: • Company events, • Company pension, • On-site parking, • Sick pay Physical setting: • Care home, • Residential home Shift: • 8 hour shift, • Day shift, • Night shift Work Location: In person

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  • Barista - Customer Service
    Barista - Customer Service
    hace 25 días
    £12.71 por hora
    Jornada parcial
    London

    Join Our Chango Family in East Dulwich! ☕🥟 Chango is expanding, and we're bringing our passion for Argentinean empanadas and exceptional coffee to East Dulwich! We're a vibrant, multicultural team known for creating warm, memorable experiences—and now we're looking for experienced Baristas to be part of this exciting new chapter. Barista Position (Part-Time & Full-Time Opportunities) As a Barista at Chango, you’ll play a key role in launching our new location. From crafting beautiful coffee to serving up our signature empanadas, you'll help shape the customer experience from day one. What you’ll be doing: • Preparing high-quality espresso-based drinks with confidence and care ☕, • Providing friendly, engaging service to every customer, • Supporting with light food handling (heating empanadas), • Maintaining a clean, organised, and welcoming workspace, • Being a reliable, collaborative member of a brand-new team What we're looking for: • Previous barista experience is essential, • Passion for coffee and attention to detail, • Strong communication and customer service skills, • A proactive, positive attitude, • Punctuality, professionalism, and team spirit, • Flexibility to work across weekdays and weekends, • A genuine love for empanadas doesn’t hurt either! 🥟❤️ Details: • Location: East Dulwich (SE22 8HJ), • Job Type: Part-time and full-time positions available, • Pay: Starting from £12.71/hour, based on experience If you're an experienced barista ready to be part of a fresh, exciting opening, we’d love to hear from you. Help us bring Chango’s unique flavour to East Dulwich!

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  • Barber
    Barber
    hace 1 mes
    Jornada completa
    Bromley

    About Us Cut & Drip is a modern barber shop in Bromley known for sharp fades, precise beard work, and a relaxed, no-rush atmosphere. We've built a loyal local following and a strong walk-in trade, and we're investing in the team to match. About the Role Twelve months in, you'll have a full, returning client book, a reputation for consistent quality work, and be a barber other team members look to for craft and shop standards. What You'll Do: • Deliver a full range of cuts, skin fades, and beard grooming to a consistently high standard, • Build and maintain your own client book through quality work and strong client relationships, • Consult with clients on their desired look and advise on styles suited to their face shape and hair type, • Manage your appointment schedule efficiently to minimise wait times and keep client flow smooth, • Keep your station clean and organised, and sterilise tools and equipment after each use, • Help maintain the shop's atmosphere and reputation, including with walk-in clients What We're Looking For: Required: • At least 2 years' experience working as a barber in a professional shop, with a portfolio showing range across styles, • Strong, consistent skin fade and clipper work, • Confident with beard shaping and hot towel service, • Reliable, punctual, and comfortable working full-time on-site in Bromley, • Friendly, easy manner with clients — this is a relationship business Preferred: • An existing local client base you can bring with you, • NVQ Level 2/3 in Barbering or equivalent qualification, • Experience with modern razor and scissor-over-comb techniques Pay & Hours £130–£150 per day, depending on experience and talent, plus tips (regulars tip well) 5 or 6 days a week Weekdays: 10am–8pm Weekends: 10am–5pm How to Apply • Send your CV, a note about your experience, and — if you have one — a link or photos of your portfolio. We'll get back to you quickly.

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  • Coding Club Instructor SW London
    Coding Club Instructor SW London
    hace 2 meses
    £27–£33 por hora
    Jornada parcial
    London

    Coding Club Instructor – Primary Schools (South West London) 📍 Location: SW London - Wandsworth, Lambeth, Putney 💰 Pay: £27 - £33 per club (typically one after-school club per day) 📅 Start: 7 September 2026 ⏰ Hours: Flexible, Monday–Thursday (3:30–4:30pm approximately) Inspire the next generation of coders! Do you enjoy working with children? Are you passionate about technology, gaming or computing? Looking for rewarding, flexible work that fits around another job, university or family commitments? At Jam Coding, we deliver exciting Coding, Robotics and AI clubs to primary schools across the UK. Children learn to build games, programme robots, solve coding challenges and develop real digital skills—all while having fun. We're looking for enthusiastic, reliable instructors to join our growing South West London team from September. What you'll do Deliver one fun, engaging after-school coding club each afternoon. Inspire primary school children through coding, robotics and technology. Teach using our ready-made lesson plans—no lesson planning required. Set up and pack away laptops and equipment. Transport our equipment (approximately 12 laptops) to local schools. Full training provided You don't need to be an experienced teacher or expert programmer. We'll provide comprehensive training, our curriculum, lesson plans and ongoing support, so you'll feel confident delivering every session. We're looking for people who: • Enjoy working with children., • Have an interest in technology, coding or gaming., • Are reliable, friendly and enthusiastic., • Live in or near South West London., • Can transport equipment to schools in the local area., • Have experience in teaching, tutoring, coaching, childcare or youth work (desirable but not essential). Why join Jam Coding? • £27 per club (typically one club per afternoon)., • Flexible after-school hours that fit around your lifestyle., • Ready-made lesson plans and all equipment provided., • Full training and ongoing support., • Opportunities for additional paid work through lunchtime clubs, workshops and holiday camps., • Make a real difference by helping children become creators—not just consumers—of technology. If you're enthusiastic, dependable and enjoy inspiring young people, we'd love to hear from you!

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  • Line Cook
    Line Cook
    hace 2 meses
    £13.25–£13.5 por hora
    Jornada completa
    London

    Line Cook About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we're passionate about delivering bold flavours, high-quality food and an unforgettable dining experience. We're looking for an experienced and reliable Line Cook to join our kitchen team. This is more than just a cooking position. As one of our senior chefs, you'll play a key role in maintaining kitchen standards and, in the absence of the Kitchen Manager, act as the second-in-command, helping lead the team and ensuring service runs smoothly. The Role As a Line Cook, you'll be responsible for preparing and cooking food to company standards while maintaining speed, consistency and presentation during busy services. You'll support the Kitchen Manager with day-to-day operations, supervise junior kitchen staff when required and ensure all food safety and hygiene procedures are followed. Key Responsibilities Kitchen Operations • Prepare and cook menu items to company recipes and specifications., • Maintain speed, consistency and quality during service., • Ensure all dishes leave the kitchen to the highest standard., • Complete daily prep and mise en place., • Minimise food waste through correct portioning and stock rotation. Leadership • Support and guide junior kitchen staff., • Assist with training new team members., • Ensure kitchen standards are maintained throughout each shift., • Act as the senior member of the kitchen team when the Kitchen Manager is absent., • Help coordinate service and communicate effectively with Front of House. Kitchen Management Support • Assist with stock counts and inventory management., • Notify management when stock levels are running low., • Receive and organise deliveries., • Support ordering where required., • Ensure all opening and closing procedures are completed correctly. Food Safety & Compliance • Maintain excellent food hygiene and HACCP standards., • Ensure kitchen cleaning schedules are completed., • Follow all company health and safety procedures., • Maintain a clean and organised workstation at all times. What We're Looking For We're looking for someone who: • Has previous experience working as a Line Cook or Chef de Partie in a busy kitchen., • Can work confidently under pressure., • Has excellent organisation and communication skills., • Can lead a team when required., • Has strong knowledge of food safety and hygiene., • Is reliable, hardworking and takes pride in producing consistently excellent food. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive pay., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to grow within one of London's fastest-growing independent restaurant brands.

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  • General Manager
    General Manager
    hace 2 meses
    £40000–£45000 anual
    Jornada completa
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

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